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What is a client support administrator and how to become one

Updated January 8, 2025
3 min read
Quoted expert
Kate Marek Ph.D.
There is more than meets the eye when it comes to being a client support administrator. For example, did you know that they make an average of $24.64 an hour? That's $51,249 a year! Between 2018 and 2028, the career is expected to grow 5% and produce 18,200 job opportunities across the U.S.

What general advice would you give to a client support administrator?

Kate Marek Ph.D.Kate Marek Ph.D. LinkedIn profile

Director and Professor, Dominican University

Choose an organization in tune with one's values. Look for a job in growth areas, such as data asset management, data analysis, etc.
ScoreClient Support AdministratorUS Average
Salary
4.0

Avg. Salary $51,249

Avg. Salary $59,228

Stability level
5.7

Growth rate 5%

Growth rate 0.3%

Diversity
3.8
Race

American Indian and Alaska Native 0.31%

Asian 8.76%

Black or African American 8.92%

Hispanic or Latino 12.61%

Unknown 5.09%

White 64.31%

Gender

female 41.62%

male 58.38%

Age - 42
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42
Stress level
5.7

Stress level is manageable

7.1 - high

Complexity level
6.7

Complexity level is challenging

7 - challenging

Work life balance
7.1

Work life balance is good

6.4 - fair

Client support administrator career paths

Key steps to become a client support administrator

  1. Explore client support administrator education requirements

    Most common client support administrator degrees

    Associate

    43.8 %

    Bachelor's

    42.7 %

    High School Diploma

    6.4 %
  2. Start to develop specific client support administrator skills

    SkillsPercentages
    Client Support13.60%
    Troubleshoot10.61%
    DOD6.90%
    Computer System5.87%
    Technical Support5.25%
  3. Complete relevant client support administrator training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New client support administrators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client support administrator based on U.S. Bureau of Labor Statistics data and data from real client support administrator resumes.
  4. Research client support administrator duties and responsibilities

    • Configure, maintain, and manage LAN, VLAN, and wireless networks physically, remotely, and wirelessly.
    • Accomplish all troubleshooting issues that arise via the remedy ticketing system, over the phone, or while monitoring servers.
    • Manage day-to-day LAN system operations.
    • Manage information systems on DoD unclassify and classify network.
  5. Prepare your client support administrator resume

    When your background is strong enough, you can start writing your client support administrator resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a client support administrator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable client support administrator resume templates

    Build a professional client support administrator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your client support administrator resume.
    Client Support Administrator Resume
    Client Support Administrator Resume
    Client Support Administrator Resume
    Client Support Administrator Resume
    Client Support Administrator Resume
    Client Support Administrator Resume
    Client Support Administrator Resume
    Client Support Administrator Resume
    Client Support Administrator Resume
  6. Apply for client support administrator jobs

    Now it's time to start searching for a client support administrator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first client support administrator job

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Are you a client support administrator?

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Average client support administrator salary

The average client support administrator salary in the United States is $51,249 per year or $25 per hour. Client support administrator salaries range between $33,000 and $78,000 per year.

Average client support administrator salary
$51,249 Yearly
$24.64 hourly

What am I worth?

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How do client support administrators rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Client support administrator reviews

profile
A zippia user wrote a review on Nov 2023
Pros

You get to help a lot of people in many different ways as well as learning new things about technology

Cons

I have aids now due to the painfulness of sitting down all day


profile
A zippia user wrote a review on Jul 2020
Pros

I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.

Cons

I don't like sitting around being inactive. So I'll keep my self always busy


profile
A zippia user wrote a review on Apr 2020
Pros

I enjoy the challenges and learning new things . Technology is always evolving.

Cons

Customer is unwilling to provide you with necessary information in order to assist them.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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