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Best client support administrator certifications
The best certifications for a client support administrator are Security 5 Certification, Certified Information Security Manager (CISM), and IT Information Library Foundations Certification (ITIL).
Client support administrator certifications demonstrate your competency as a client support administrator to employers. However, not all client support administrator certifications provide the same value.
Below is a list of the best client support administrator certifications. Obtaining a client support administrator certification will give you a leg up when you apply for jobs and increase your potential salary.
3 best certifications for client support administrators
| Rank | Client support administrator certification | Organization |
|---|---|---|
| 1 | Security 5 Certification | EC-Council |
| 2 | Certified Information Security Manager (CISM) | ISACA |
| 3 | IT Information Library Foundations Certification (ITIL) | Zavata |
3 best client support administrator certifications
1. Security 5 Certification
The Security5 Certification is the entry level for anyone interested in learning computer networking and security basics. The Security5 program gives individuals basic networking literacy skills to begin high-end IT programs.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
2. Certified Information Security Manager (CISM)
The Certified Information Security Manager® (CISM®) certification program is developed specifically for experienced information security managers and those who have information security management responsibilities. The CISM certification is for the individual who manages, designs, oversees and/or assesses an enterprise's information security (IS). The CISM certification promotes international practices and provides executive management with assurance that those earning the designation have the required experience and knowledge to provide effective security management and consulting services. Individuals earning the CISM certification become part of an elite peer network, attaining a one-of-a-kind credential. The CISM job practice also defines a global job description for the information security manager and a method to measure existing staff or compare prospective new hires.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
3. IT Information Library Foundations Certification (ITIL)
The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
What is the best certification for a client support administrator?
The best client support administrator certification is Security 5 Certification. The Security 5 Certification is awarded by the EC-Council.
Here's a bit more background on how to obtain this client support administrator certification:
- To become a certified Security 5 Certification, you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 3 year.
What certifications can impact a client support administrator career and salary?
The Certified Information Security Manager certification will help you to secure a sales associate position, which will increase your pay and career trajectory. A sales associate's average salary is $32,373 whereas client support administrators make an average salary of $51,249.
The most common combination of client support administrator certifications include: Security 5 Certification, Certified Information Security Manager (CISM), and IT Information Library Foundations Certification (ITIL).
Online courses for client support administrators to earn certifications
1. Introduction to Technical Support
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...
2. IBM IT Support
Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...
3. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
4. IT Support Technical Skills Bootcamp
Hands-on Technical skills for IT Support Professionals...
5. Active Directory & Group Policy Administration for IT Techs
Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...
6. Computer Hardware, Operating System and Networking
For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...
7. IT Support Technical Skills Helpdesk
Hands-on Technical skills for IT Support Learners...
8. PowerShell for Active Directory Administrators
Use Power Shell to manage Active Directory users, computer, groups, security settings and more on Windows Server...
9. Active Directory on Windows Server
Learn how to deploy and manage all aspects of Active Directory, Group Policy, DNS and many more technologies...
10. Computer Network Fundamentals- IT Helpdesk & Desktop Support
Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...
11. Windows Server 2019: Active Directory, GPO, R. Server Access
Training For Beginners - Become a Network Administrator in Microsoft Windows Server 2019 with Remote Server Access!...
12. Basic Computer Course - Windows 7/10 - IT & Desktop Support
Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...
13. [Active Directory] Management using Windows PowerShell
[Power Shell] Simplified practical knowledge for automation & management of [Active Directory] using Windows Power Shell...
14. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
15. TOTAL: Active Directory with Windows Server 2016
Identity, Access, and Authentication with Microsoft AD and Identity with Windows Server 2016...
16. IT & Technical Support Guide to Helpdesk, Desktop & Servers
Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...
17. Active Directory and Windows Server 40+ Hour with Labs
Domain Controllers (DC), Global Catalog, FSMO, Groups, Users, Security, Domains and Forests ,Trusts, GPO, much more....
18. Azure Active Directory Masterclass
Learn to be a Subject Matter Expert (SME) on Azure Active Directory...
19. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
20. Windows Server 2019 Administration
Learn Active Directory, Group Policy, DNS, DHCP, Storage, Backup, Azure integration and More...