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Client support administrator education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a client support administrator. Client support administrators usually study computer information systems, business, or information technology. 44% of client support administrators hold a associate degree, and 43% hold an bachelor's degree. We analyzed 796 real client support administrator resumes to see exactly what client support administrator education sections show.

The most common colleges for client support administrators are the University of Phoenix and the University of Phoenix.

There are also many online client support administrator courses to help get the education required to be a client support administrator.

There are certain client support administrator certifications that you should consider. These client support administrator certifications include Security 5 Certification and Certified Information Security Manager (CISM).

What education do you need to become a client support administrator?

What degree do you need to be a client support administrator?

The most common degree for client support administrators is associate degree, with 44% of client support administrators earning that degree. The second and third most common degree levels are bachelor's degree degree at 43% and bachelor's degree degree at 6%.
  • Associate, 44%
  • Bachelor's, 43%
  • High School Diploma, 6%
  • Master's, 5%
  • Other Degrees, 2%

What should I major in to become a client support administrator?

You should major in computer information systems to become a client support administrator. 27% of client support administrators major in computer information systems. Other common majors for a client support administrator include business and information technology.

Most common colleges for client support administrators

Client support administrators often get their degrees at University of Phoenix, Trident University International, and DeVry University. Here are the most common colleges for client support administrators in the US based on their resumes.
Client support administrator common collegePercentages
University of Phoenix13.33%
Trident University International8.00%
DeVry University8.00%
Grantham University6.67%
Columbia Southern University6.67%

Best majors for client support administrators

Best colleges for client support administrators

The best colleges for client support administrators are Stanford University, Northwestern University, and University of Southern California.

A client support administrator with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for client support administrators. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become client support administrators.

1. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

2. Bentley University

Waltham, MA • Private

In-state tuition

$49,880

Enrollment

4,177

3. Boston University

Boston, MA • Private

In-state tuition

$53,948

Enrollment

17,238

4. New York University

New York, NY • Private

In-state tuition

$51,828

Enrollment

26,339

5. Howard University

Washington, DC • Private

In-state tuition

$26,756

Enrollment

6,166

6. SUNY at Albany

Albany, NY • Private

In-state tuition

$10,011

Enrollment

13,434

7. SUNY at Buffalo

Buffalo, NY • Private

In-state tuition

$10,099

Enrollment

21,404

8. Eastern Illinois University

Charleston, IL • Private

In-state tuition

$11,803

Enrollment

4,631

9. George Washington University, The

Washington, DC • Private

In-state tuition

$55,230

Enrollment

12,161

10. University of Maryland - Baltimore County

Baltimore, MD • Private

In-state tuition

$11,778

Enrollment

11,156

20 best online courses for client support administrators

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Hands-on Technical skills for IT Support Professionals...

5. Active Directory & Group Policy Administration for IT Techs

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Top 10 most affordable universities for client support administrators

The most affordable schools for client support administrators are SUNY Farmingdale, california state university - bakersfield, and brigham young university.

If the best universities for client support administrators are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for client support administrators.

1. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

3. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

4. Florida International University

Miami, FL • Private

In-state tuition

$6,556

Cost of attendance

19,434

5. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

6. SUNY Polytechnic Institute

Utica, NY • Private

In-state tuition

$8,238

Cost of attendance

21,567

7. Purdue University

West Lafayette, IN • Private

In-state tuition

$9,992

Cost of attendance

22,430

8. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

9. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,240

Cost of attendance

13,991

10. Metropolitan State University

Saint Paul, MN • Private

In-state tuition

$7,879

Cost of attendance

21,223

Top 10 hardest universities to get into for client support administrators

The hardest universities for client support administrators to get into are Stanford University, Northwestern University, and University of Southern California.

Some great schools for client support administrators are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for client support administrators based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

3. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

4. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

5. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

6. Johns Hopkins University

Baltimore, MD • Private

Admissions rate

11%

SAT average

1,513

7. Bentley University

Waltham, MA • Private

Admissions rate

43%

SAT average

1,338

8. George Washington University, The

Washington, DC • Private

Admissions rate

42%

SAT average

1,380

9. Brandeis University

Waltham, MA • Private

Admissions rate

31%

SAT average

1,398

10. Fordham University

Bronx, NY • Private

Admissions rate

46%

SAT average

1,354

Top 10 easy-to-apply-to universities for client support administrators

The easiest schools for client support administrators to get into are Wayland Baptist University, life university, and oklahoma wesleyan university.

Some schools are much easier to get into. If you want to start your career as a client support administrator without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for client support administrators.

1. Wayland Baptist University

Plainview, TX • Private

Admissions rate

98%

SAT average

1,003

2. Life University

Marietta, GA • Private

Admissions rate

94%

SAT average

979

3. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

4. Ottawa University

Ottawa, KS • Private

Admissions rate

78%

SAT average

1,024

5. LIM College

New York, NY • Private

Admissions rate

83%

SAT average

1,061

6. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

7. Pennsylvania State University - Worthington Scranton

Dunmore, PA • Private

Admissions rate

82%

SAT average

1,056

8. University of Baltimore

Baltimore, MD • Private

Admissions rate

78%

SAT average

1,020

9. Our Lady of the Lake University

San Antonio, TX • Private

Admissions rate

93%

SAT average

1,002

10. Notre Dame de Namur University

Belmont, CA • Private

Admissions rate

82%

SAT average

983

Average client support administrator salary by education level

Client support administrators with a Master's degree earn more than those without, at $59,809 annually. With a Bachelor's degree, client support administrators earn a median annual income of $57,060 compared to $50,042 for client support administrators with an Associate degree.
Client support administrator education levelClient support administrator salary
Master's Degree$59,809
High School Diploma or Less$49,198
Bachelor's Degree$57,060
Some College/ Associate Degree$50,042

Client support administrator education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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