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Become A Client Support Professional

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Working As A Client Support Professional

  • Assisting and Caring for Others
  • Documenting/Recording Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Performing General Physical Activities
  • $20,980

    Average Salary

What Does A Client Support Professional Do At AHRC New York City

* Supports individual with disabilities in becoming valued members of
* their communities.
* Supports behavior that enhances inclusion in their communities.
* Provide direct training and support in individuals’ home and/or community.
* Empowers individual and their family by providing the support and
* information necessary to make informed choices and decisions.
* Helps build the self–esteem and assertiveness necessary to lead a
* self-determining life.
* Use formal and informal methods to learn about the needs, interests
* and desires of individual.
* Assists individual in identifying the formal and informal supports
* available in his/her community, family and social network and works with the individual to develop and sustain relationships with friends, family and community members.
* Assists the individual in managing every day aspects of life by
* utilizing habilitative strategies and providing supports in a manner that builds on individual strengths and capabilities and maximizes choices.
* Pursues opportunities for professional growth and shares knowledge
* and resources with others.
* Assists the individual to overcome challenges through effective
* advocacy and the facilitation of self-advocacy.
* EOE

What Does A Client Support Professional Do At Arc of Monroe County

* Organizes and assists in maintaining ArcWorks/state data bases information & Goal Attainment /Measures on services provided to individualsas well as the Precision Care and CHOICES liaison and technical support.
* Performs program billing activities in compliance with OPWDD and Medicaid guidelines for accurate documentation and auditing of SEP and Prevoc.
* Enters data into tracking systems to support waiver and other regulatory requirements for PreVoc documentation such as tracking sheets, DDP completion, notes and comments section, ISP/IPOP and all case file documentation necessary for compliance, SISO documentation, LCED (Level of Care Eligibility Determination), other….
* Maintains an audit matrix of results and tracks communication of issues found to ensure follow up on corrections are completed and maintains internal control systems
* Maintains office equipment and provides training on equipment use
* Creates forms and systems to increase department efficiency
* Completes wage reports upon request
* Provides support to the supervisor/Director and Associate Director needed for clerical and other assigned duties
* Transportation and break/lunch scheduling
* Planning committees to develop new service strategies for individuals with disabilities
* Reviews all ISP’s and locates and/or obtains missing ISP information including addendums as well as working with internal/external MSC’s for ISP corrections
* Review of monthly summaries and case files to ensure all documentation is accounted for and filed correctly
* Review/follow-up with documentation on Individual Performance evaluation, Work Readiness Evaluation, data sheets
* Supports process for writing/updating/training policy and procedure for services as well as ISO documents and work instructions as it pertains to services
* Supports state visits by responding to requests for documentation and answering questions to help ensure that there is not repeat deficiencies
* Manages the record retention system

What Does A Client Support Professional Do At Volunteers of America-Minnesota

* Establish contact with elderly individuals to assist in obtaining access to available services and resources within their communities.
* Identify recreational opportunities to reduce isolation, retain socialization and maintain their independence.
* Assist caregivers in making decisions and solving problems related to their caregiver roles.
* Provide individual and family counseling.
* Provide coaching and education to build caregiver capacity to provide, manage, and cope with caring for an older adult with
* chronic illness or dementia/Alzheimer’s.
* Provide caregiver training and education on managing risk factors (e.g., caregiver stress and depression), caregiver role development and identity change, family dynamics, direct care skills, disease management, managing difficult behaviors, communication
* with health care providers, navigating health and long –term care systems, building a support network, and financial and legal issues.
* Provide information and referral and advocacy for program participants and families to ensure that services are received.
* Provide case management with caregivers which includes a comprehensive caregiver assessment, develop a written personal goal and action plan with follow-up monitoring.
* Develop and implement a marketing plan to reach out to African American program participants as part of the Special Access Program.
* Develop and maintain positive relationships with service providers and with key contacts in the designated neighborhoods to market and promote services to prospective participants, family members, local churches referral sources and others so that the community
* is knowledgeable about the services and programs available through Hmong American Caregiver Support and Dementia Consultation.
* Supervise, train and motivate volunteers, senior companions, senior aides and interns as assigned, so that they perform quality work to produce positive participant and program outcomes

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How To Become A Client Support Professional

Most personal care aides are trained on the job. There are no formal education requirements for personal care aides, but most aides have a high school diploma.

Education

Although there are no formal education requirements for personal care aides, employers may prefer candidates with a high school diploma.

Training

Aides may be trained on the job by registered nurses, other personal care aides, or their direct employer. They are trained in specific tasks, such as how to work with a client who has a cognitive impairment and how to assist a client in preparing meals.

Most employers require aides to have training or certification in first aid and cardiopulmonary resuscitation (CPR).

Important Qualities

Detail oriented. Personal care aides must follow specific rules and protocols to help take care of clients. They must pay close attention to a client’s medical condition, quickly noting any changes that may require assistance from medical personnel.

Integrity. Personal care aides should make clients feel comfortable when the aides tend to personal activities, such as helping a client bathe. In addition, personal care aides must be dependable and trustworthy so that clients and their families can rely on them.

Interpersonal skills. Sometimes clients are in extreme pain or distress, and aides must be sensitive to their emotions. Aides must be compassionate, and they must enjoy helping people.

Physical stamina. Personal care aides should be comfortable performing physical tasks. They often need to lift or turn clients who have a disability.

Licenses, Certifications, and Registrations

Personal care aides may be required to complete a formal training program depending on the state where they work, and state laws vary widely in terms of the requirements that must be met. Some states and organizations may conduct background checks on prospective aides. A competency evaluation also may be required to ensure that the aide can perform certain tasks.

There are no federal training requirements for personal care aides. For specific state requirements, contact the state’s health board.

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Client Support Professional jobs

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Top Skills for A Client Support Professional

DevelopmentalDisabilitiesCustomerServiceDailyLivingSkillsBehaviorSupportCommunitySupportPersonalCareMentalHealthCrisisInterventionCPRWindowsTreatmentPlansTechnicalSupportPersonalHygieneDirectSupportDailyLivingActivitiesIntellectualDisabilitiesLifeSkillsCommunicationSkillsSocialSkillsIndividualSupportPlans

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Top Client Support Professional Skills

  1. Developmental Disabilities
  2. Customer Service
  3. Daily Living Skills
You can check out examples of real life uses of top skills on resumes here:
  • Provide support services to persons with mental and developmental disabilities.
  • Collected customer feedback on customer service experience.
  • Assisted people with disabilities with daily living skills and med aide.
  • Completed certification for Behavior Support Professional.
  • Provided oversight of Community Support Workers as they provided services to clients.

Top Client Support Professional Employers