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  • Work from Home - Online Product Support (Entry Level)

    Glocpa

    Remote client support professional job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $30k-52k yearly est. 60d+ ago
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  • Direct Support Professional/Caregiver - Madison County (London, OH) - THIRD SHIFT ONLY

    CRSI 3.7company rating

    Client support professional job in London, OH

    Champaign Residential Services "Being a DSP isn't just a job, it's a career, in a high demand Healthcare field" $1000 Sign-on Bonus $1500 Referral Bonus Paid Training Pay rate of $19.00/hr 10pm-8am; every other weekend may be required Additional Bonuses and Mileage Reimbursement Tuition Reimbursement What does a DSP do at CRSI? Work in a comfortable home setting. Go shopping, go bowling or fishing, go to the movies, maybe even go on vacation! Get paid to help others celebrate holidays, birthdays, other special events. Use your mentoring/coaching skills to teach people self-reliance Know that you make a difference everyday helping others live their best life Why CRSI? We're invested in our employees and their success. Our Core Values: Respect, Empowerment, Positivity, Ownership, Teamwork-developed with staff involvement. We continuously strive to create the best possible work culture for our staff. We are stable, reliable and established (since 1976) as a leader in providing services to persons with developmental disabilities. If you enjoy helping others, join our team! Be a life changer Compensation details: 19-19 PI9690d5ea851d-37***********1
    $19 hourly 2d ago
  • IP Docketing Specialist - Remote Option Available

    Akerman 4.9company rating

    Remote client support professional job

    Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group. Responsibilities include, but are not limited to: Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures Update docket based on docket answers/instructions received from attorneys and paralegals Monitor daily docket to ensure all deadlines are met Perform monthly status check of pending US patent applications Manage incoming and outgoing transferred files Respond to internal inquiries; generate reports as needed by the IP group Save correspondence in document management system to maintain electronic files Required Skills Include: Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures Analytical reasoning skills and ability to interpret rules and instructions accurately Excellent organizational and follow-up skills Comfortable and efficient at calculating dates Detail oriented; ability to perform routine tasks and maintain concentration for long period of time. Ability to prepare accurate, highly detailed work; excellent proofreading skills. Proficient with MS Office applications 6+ years intellectual property experience in a law firm or legal services environment Prior IP docketing experience required, prior patent docketing experience preferred. Prior IP docketing experience using computer database programs, specifically FIP is highly preferred Undergraduate degree preferred We offer an excellent compensation and benefits package. Job Type: Salary Salary Range: $92,000 - $105,000 (Actual salary is based on experience and job qualifications.) Bonus: Discretionary holiday bonus Benefits: Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401k Profit Sharing Plan, and Transportation Program Please submit your resume, cover letter, and salary requirements. EOE #LI-PT1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $92k-105k yearly 6d ago
  • Senior DSP Design Verification Engineer (Remote)

    Encore Semi LLC

    Remote client support professional job

    A leading semiconductor company is seeking a Senior Design Verification Engineer to join their team in Boston or remote. This role involves developing test strategies, writing testbenches, and automating regression tests. The ideal candidate will have over 10 years of ASIC verification experience, proficiency in SystemVerilog and UVM, and will be responsible for ensuring verification quality and reporting outcomes. A competitive salary and extensive benefits package are provided, including PTO and comprehensive medical coverage. #J-18808-Ljbffr
    $27k-43k yearly est. 3d ago
  • Empower Support Associate

    Cornerstone Capital Bank 3.3company rating

    Remote client support professional job

    ***No agencies or 3rd party Recruiters please. Thank you! *** Who we are: Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: The Empower Support Associate is a member of the Empower Help Desk support team providing Tier I level support to Production / Operations team members. Provide support and assistance to customers facing issues from internal team members with loan products, loan-level Empower issues or services. This includes answering questions, troubleshooting technical problems, and resolving complaints, all while ensuring a positive customer experience. Responsible for assisting Production / Operations team members on a day-to-day basis with Empower loan level related issues. Ensure timely, accurate answers to inquiries and escalate Tier 2/3 issues to the Product team. Location: Remote / Work from home Compensation: $40-60k/yr Hours - Must to be available to work hours between times below and for weekend rotation. 7:00 am (central) to 9:00 pm (central) Weekdays 9:00 am (central) to 6:00 pm (central) Saturday Noon (central) to 6:00 pm (central) Sunday Key Responsibilities: Address Production / Operations team members email and calls for loan level related problems, providing resolution. Provide excellent customer service to end users by communicating all stages of progress in resolution of the reported problem. Research, resolve these inquiries related to loan level issues. What you'll need to be successful: Strong written and verbal communication skills Teamwork and customer service necessary Initiative-taking and energetic Strong computer and technology-related skills Professional demeanor Knowledge of Mortgage Products, Fee's, Income Calculation, Disclosing, TRID Must be extremely organized. DU/ LPA Knowledge Computer savvy and strong ability to pick up quickly on new systems. Possess strong knowledge of MS Office Strong mortgage / origination knowledge Ability to follow up with multiple tasks / cases daily. Able to work independently and proactively, prioritizing workload and manage multiple tasks throughout the day while keeping your cool Experience in Empower is a plus. Able to work independently and proactively, prioritize workload and manage multiple tasks. What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $40k-60k yearly 2d ago
  • IT Help Desk Technician (Remote)

    Capital Rx 4.1company rating

    Remote client support professional job

    About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (East Coast - 7am ET - 4pm ET) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Developadditional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build andestablish procedures for newly established team Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Work hours: 7am ET - 4pm ET Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) Acustomer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************
    $24-28 hourly 3d ago
  • Integration Support Specialist, Tier 2 (Remote)

    Procore 4.5company rating

    Remote client support professional job

    We're looking for an Integration Support Specialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations. As an Integration Support Specialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution. This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately. What You'll Do Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks. Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system. Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience. Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily. Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors. Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues. Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution. Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process. What We're Looking For 2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience. Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus. Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels. Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations. Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script. Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment. Strong customer support and client relation skills, prioritizing a customer-focused approach. Ability to prioritize multiple tasks effectively and execute on resolutions under pressure. Additional Information Base Pay Range: 24.80 - 34.10 USD Hourly This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
    $32k-48k yearly est. 2d ago
  • Remote Neuroradiologist

    University of Vermont Health 4.6company rating

    Remote client support professional job

    Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************
    $53k-65k yearly est. 4d ago
  • Principal DSP Engineer - Coherent Optical Transmission Systems - Acacia (Remote)

    Cisco Systems Canada Co 4.8company rating

    Remote client support professional job

    The application window is expected to close on 12/31/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This role can be performed from any location within the United States. Meet the Team Join our team at Acacia, where we design advanced optical transceivers for high-speed fiber optic transmission in data centers and telecommunication networks. We're seeking enthusiastic, experienced individuals to work on the forefront of fiber optic technology. You'll be part of the team developing Digital Signal Processing (DSP) and Forward Error Correction (FEC) algorithms for our optical transceivers' Application-Specific Integrated Circuits (ASICs). Collaboration with colleagues from the DSP and ASIC teams is key to optimizing performance and power efficiency. You'll contribute to system design, develop architectures, and support ASIC design and verification. Work closely with colleagues across various fields and gain diverse knowledge in optical system testing, analog components, modeling, and more. Your Impact With your expertise in DSP for coherent optical transceivers, FEC, and modeling, you help the team to develop the next generation of low-power and high-performance coherent transceivers. Here are some examples of possible topics: * Invent, simulate and validate new DSP or FEC algorithms (both in floating-point and fixed-point precision) to improve performance and functionality or lower power consumption * Test and optimize these algorithms on actual hardware and correlate performance with previous simulations * Develop models of analog RF and optical components and evaluate system performance with these models * Analyze performance of developed transceiver modules and update models and simulation environments to accurately match the measured results Minimum Qualifications: Typically: Bachelors + 15 years of related experience, or Masters + 12 years of related experience, or PhD + 8 years of related experience * + 10 years of industry experience in related fields. * Experience with Digital Signal Processing (DSP) and/or Forward Error Correction (FEC) for coherent optical communications. * Experience in modeling communication systems. * Programming experience in C/C++, Python, Matlab, or similar languages. * A master's or Ph.D. degree in mathematics, physics, or electrical engineering is highly recommended, although not strictly required. Preferred Qualifications: A master's or Ph.D. degree in mathematics, physics, or electrical engineering is highly recommended, although not strictly required. * Experience with C++, Linux, and version control systems, specifically SVN and Perforce. * Experience with Verilog or VHDL, and/or collaboration with ASIC designers. * Experience presenting technical information to colleagues. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $225,000.00 to $325,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $225,000.00 - $374,100.00 Non-Metro New York state & Washington state: $208,600.00 - $330,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $225k-374.1k yearly Auto-Apply 60d+ ago
  • Conservation Easement Boundary Support Staff

    Ducks Unlimited, Inc. 3.3company rating

    Remote client support professional job

    Conservation Easement Boundary Support Staff - 3-YR Term 2 Positions / Remote Work Ducks Unlimited (DU) is an American nonprofit conservation organization 501(c) with a mission to conserve, restore, and manage wetlands and associated habitats for North America's waterfowl. This mission closely parallels the goals and mission of one of DU's biggest partners, the Natural Resources Conservation Service (NRCS), and specifically their conservation easement programs administered through the Farm Bill. The NRCS's Agriculture Conservation Easement Program (ACEP), Regional Conservation Partnership Program (RCPP), and the Emergency Watershed Protection Program Floodplain Easements (EWPP-FPE) restore and conserve thousands of acres of wetland and grassland habitat each year. In partnership with NRCS, DU is assisting NRCS with the delivery of conservation easement programs to increase NRCS's capacity to meet growing funding levels. These positions will be home-officed; however, they will be expected to travel for team meetings and training held by DU and NRCS as necessary. Duties and Responsibilities: The Conservation Easement Boundary Support Staff position will be responsible for helping NRCS in coordination with their Easement Programs Division (EPD) staff in the review and assessment easement boundary survey deliverables and plotting legal descriptions from ownership documents, as well as assisting with the implementation of easement projects in the States they are assigned. Positions will provide service to multiple States by working with EPD teams and their DU team leader. This position requires someone that is detail oriented, highly organized, has a background in legal land surveying or related field, possesses exceptional communication skills, and is highly motivated to be a part of a large-scale conservation effort. As part of the US-Held easement acquisition process, the boundary of the easement area must be delineated in a manner that is suitable for recording in the public record. This position will provide technical assistance to NRCS staff to ensure that easement boundaries are completed and digitized according to the NRCS easement program's land survey specifications, NRCS policy, and State statute, rules, and standards of practice. Duties will include, but are not limited to the following: Assist NRCS in the preparation of documents to obtain legal boundary surveys, including independent cost estimates. NRCS Staff will handle the contracting process. Assist NRCS in plotting (drawing land ownership and overlaying proposed easement shapefile) boundaries in AUTOCAD (Civil 3D),based on legal descriptions provided in ownership or title documents. Assist NRCS in drawing legal descriptions from deeds to verify power lines, accretion lands, exceptions, and grazing rights. Ensure the final shapefile deliverables are complete and meet all requirements and specifications to upload to the National Easement Geodatabase upon the easement closing. Assist in the re-establishment survey processes as requested by EPD, including checking re-establishment survey deliverables for meeting NRCSS land survey specifications. Set up cost estimate forms and prepare estimates & review the cost estimates to prepare the NRCS contracting officer representative for negotiating the final contract costs. Review preliminary survey deliverables and communicate revisions based on preliminary review using developed processes and forms. Conduct a final review of land survey deliverables to ensure that it accurately and correctly describes the area of enrollment and satisfies the requirements of the land survey specifications; communicate with NRCS and the survey or regarding revisions based on final survey review. Provide NRCS with a report documenting the status of the legal boundary reviews. The applicant should be highly motivated to be a part of a large-scale conservation effort and team that includes real estate specialists, land title experts, and biologists. These positions will be home-officed; however, they will be expected to travel for team meetings and training held by DU and NRCS as necessary. Minimum Qualifications: Candidate should have a 2-year technical degree in a related field, but B.S. is preferred. Relevant experience in the engineering field of 5-10 years is preferred. Preferred candidates must have an extensive knowledge of boundary surveying and surveying processes. The successful candidate must have demonstrated the ability to think strategically, manage multiple assignments with different deadlines, and adopt new approaches in response to changing circumstances. The candidate must be willing and able to travel as needed, including some overnight travel. This position will consist of office work; no fieldwork will be required. Preferred Knowledge, Skills, and Abilities: Extensive knowledge of general survey practices and procedures. Extensive knowledge of GIS software and the ability to import and manipulate shapefiles. Knowledge of AutoCAD and Civil 3D. Knowledge of reading and drawing of legal descriptions. Ability to work effectively both independently and as a member of a team. Ability to effectively plan, organize and prioritize work activities and complete tasks to meet deadlines. Possess strong personal skills to effectively communicate with USDA staff, DU staff and entities working with USDA on conservation easement projects. Possess good verbal skills to communicate project status and updates as needed. Ability to work independently and maintain a high level of productivity in a remote work environment. These positions will report directly to DU's Manager of Conservation Programs - USDA Partnerships. These positions are for a 3-year term with the opportunity to extend based upon funding availability. Benefits/Salary: Salary $65,000 - $77,000, commensurate with experience & education. We work hard to encourage everyone at Ducks Unlimited to bring their authentic selves to work every day. DU offers an exceptional benefit package that includes comprehensive group medical, prescription, dental, and vision insurance, including spouse and dependent coverage; three weeks paid vacation; paid sick leave and 10 paid holidays; 401(k) plan (including partial employer match); and tuition reimbursement. Application: Please fill out the application materials and attach a cover letter and resume indicating your qualifications and why you are interested in the position. The position will be open until it is filled. Application Deadline: Applications will be accepted until a qualified applicant is identified. Qualified applications will be batched for interviews. DUCKS UNLIMITED, INC. IS AN EQUAL OPPORTUNITY EMPLOYER It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunity to all qualified persons regardless of race, color, religion, gender, national origin, military status, disability, age, or genetic information, except where age or gender is a bona fide occupational qualification as allowed by the Civil Rights Act of 1964. It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunities to all qualified persons regardless of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender, gender identity, gender expression, age (40 or over), disability (physical, mental or visual), genetic information, marital status (including registered domestic partnership status), military and veteran status, immigration status, or any other category protected by federal, state or local law.
    $65k-77k yearly Auto-Apply 34d ago
  • Client Support Professional

    Innovative Virtual

    Remote client support professional job

    Provides excellent customer service to major fortunte 500 companys that we use everyday; telecomunications, travel agents, office supplies, tax services, road side assistance and more. We make sure that the companies we service get the best agents to represent there products and services. Our agents deal with customers through telephone conversations or by online chat. We work from home diligently to ensure that an excellent standard of customer service and high level of customer satisfaction is achieved. Education: High School Diploma or GED Must be at least 18 years of age Must be a US Citizen or legal resident Requirements Needed: Must have at least 6 months of Customer Service Experience A Computer Desk or Laptop A Secured Phone Line: LAN Line or VOIP Hardline Connection: DSL Internet with Ethernet Cord Headset with a Mic for the computer Pass a Background Check A Work Space in the Comfort of your Home Computer Requirements: Processor: 1.4 GHZ or better (2 GB RAM or better RECOMMENDED) If upgrading from a slower processor, consider purchasing a new system. It is usually more cost effective. Client Systems cannot use Windows Vista and Windows XP Hard Drive: 80 GB with at least 15GB of free space CD-ROM : 48X Speed CD-ROM R/W, R/W DVD, or a 3 1/2 Sound Card & Speakers: 32-bit sound card and a pair of desktop speakers 19 inch or larger monitor (two monitors are very helpful not required but are recomended)
    $21k-44k yearly est. 60d+ ago
  • Remote Client Support - Earn at Home

    Usasjb

    Remote client support professional job

    Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home USA Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk. Compensation:Work from home and take surveys to earn Money.There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.Opportunities to earn rewards. Responsibilities:Take part with work from home surveys/studies by following written and oral instructions.Participate in research focus groups.Each panel receives a complete written study.If products or services are provided, you must actually use them. Needs:You must have a working camera on your smart phone or a webcam on your desktop/laptop.Access to reliable internet connection is essential.You would like to be fully involved in one or more of these topics.Capacity to understand and follow written and oral instructions. Job Benefits:Participation in online and in-person discussions.If you work remotely, there is no commute.No minimum hrs. This is a work from home job.Get free samples from our partners and sponsors for your feedback on their products.Participate in product testing and see products before the public.Part-Time job. Work from Home. Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home. * Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job. Apply: We invite you to apply if you are the sort of person who is self-motivated and comfortable working on your very own from home, appreciate such job as email client service, data entry and review products, then you are the person we are seeking. Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, receptionist, call center, part-time, retail. APPLY AT : ***********************************************
    $25k-40k yearly est. Auto-Apply 60d+ ago
  • Client Support Professional (Call Rep) (Remote)

    Hostmonkeyy Web Hosting Group

    Remote client support professional job

    🌐 Remote Client Support Professional (Independent Contractor) HOSTMONKEYY Virtual Solutions is seeking motivated, service-oriented individuals to join our network as Client Support Professionals (CSPs). If you're looking for flexible remote work, control over your schedule, and the opportunity to represent top-tier brands from the comfort of your home - we want to hear from you! 💼 About the Role As a Client Support Professional, you will provide customer service support to clients of ARISE Virtual Solutions, which partners with Fortune 500 companies across industries such as: e-Commerce Retail & Telecommunications Technology & Financial Services Travel, Hospitality & Automotive Healthcare & Utilities You will assist customers through: 📞 Inbound Calls 💬 Live Chat 📧 Email Support 🏡 Why Join HOSTMONKEYY Virtual Solutions? Remote Work - Work entirely from home. Say goodbye to commuting and dress codes. Flexible Scheduling - Set your own hours (part-time or full-time available). Most clients require a minimum of 15-20 hours per week. Client Choice - Choose the client that best fits your interests and schedule. Professional Certification - Access virtual training sessions with peers and earn certification to begin servicing. Entrepreneurial Opportunity - Operate as an independent contractor, with the freedom and flexibility. ✅ Ideal Candidates Will Have: Strong verbal and written communication skills A passion for helping others and resolving issues Basic computer literacy and the ability to navigate multiple systems A quiet, distraction-free home office setup Availability to attend virtual certification training sessions ⚠️ Please Note: This is a 1099 independent contractor opportunity. All CSPs are responsible for their own equipment and must successfully complete a client-specific certification program before servicing. Ready to take the next step toward career freedom and flexibility? Apply today and start building your future with HOSTMONKEYY Virtual Solutions.
    $20k-33k yearly est. 60d+ ago
  • Housing Support Worker I

    360 Communities 2.9company rating

    Remote client support professional job

    Summary: The principal purpose of this position is to provide housing advocacy, resource navigation and referrals, application assistance and support to families and individuals throughout Dakota County who are facing the eviction process. Primarily a remote position with travel as necessary for department meetings and trainings. FT Monday-Friday primarily day hours. Qualifications include bachelor's degree from four-year University and two years related experience, or a minimum of four years related experience. Bi-lingual in Spanish is helpful but not required . Benefits include health insurance options, dental, vision, life insurance, paid sick and safe time, flexible holidays and vacation, and an employer matching retirement account. Essential Duties and Responsibilities: Demonstrate commitment to the agency's mission statement and core values at all times. The mission statement is “360 Communities delivers safety and stability that improves lives.” Provide community resource support at the Dakota County Housing Clinic (DCHC) during initial eviction hearings at Dakota County courts. Supports may also be provided at various sites across Dakota County. Provide access to housing advocacy, emotional support, ongoing support and follow-up with clients to support housing stability. Provide financial assistance navigation and application assistance for individuals and families facing eviction (e.g. navigate emergency assistance application process, refer client to other funding sources, or provide funding through 360 Communities financial assistance process). Work cooperatively, build, and maintain relationships with partner agencies, Dakota County and other organizations to strengthen client experiences with community resources supporting housing stability. Complete a thorough intake process with each client to determine appropriate services and referrals. Provide follow up and short-term case management with clients to identify goals related to their financial and housing stability (i.e. budgeting tool, employment resources, debt management, help with accessing public assistance programs, etc.). Provide appropriate service coordination in response to intake and goals, either through connecting to services within 360 Communities or through a referral basis to outside programs and agencies. Follow all funding requirements and guidelines to ensure stewardship of funds made available to 360 Communities clients. Ensure seamless communication with other agency programs (Violence Prevention services, Partners for Success , etc.) regarding families accessing services through 360 Communities Housing Support Services, to ensure holistic services to children, families and individuals. Identify service barriers and work to remove them through engagement of the community and linking to formal and informal supports. Follow mandated reporting laws for child abuse and neglect. Maintain safety and security by following all safety and security procedures and communicate appropriately. Perform other duties and assume other responsibilities as the need is apparent or as requested or delegated. Qualifications Education and/or Experience: Bachelor's degree from four-year College or University and two years related experience and/or training; or a minimum of four years related experience and/or training; or equivalent combination of education and experience. Computer skills, including Microsoft Word, Excel and use of database systems. 40 hours per week Monday - Friday primarily day shift 1.0 FTE
    $25k-28k yearly est. Auto-Apply 60d+ ago
  • Legal Support Specialist - Commercial Direct Placement - Greenburg Traurig

    Contact Government Services, LLC

    Remote client support professional job

    Legal Support SpecialistEmployment Type: Full-Time, Experienced - Employer will be Greenburg Traurig Department: Legal Services CGS is seeking an experienced Legal Support Specialist to provide high level administrative, clerical, and legal support for a large global law firm. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Maintains legal files (both paper & electronic), organizes and files documents in designated order, as well as prepares, keyboards, enters, proofreads and processes legal and administrative correspondence- Processes time entry, opens new matters, drafts engagement letters and audits responses, makes travel arrangements, processes reimbursement expenses, maintains calendar, collates information, writes reports, prepares agendas, reviews and prepares of billing invoices, and other administrative duties, as needed by the department- Manages phone lines for supported attorneys, fields calls and conveys messages as necessary- Communicates with clients and agencies- Updates information and uploads documents into an immigration case management system - Manages document deliveries and tracks final executed documentation- Assists with overflow work and performs additional duties and responsibilities as assigned Qualifications:- Bachelor's Degree or equivalent experience is preferred- Minimum 5 years of experience working in an Immigration law practice strongly preferred- Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies- Previous experience with INSZoom is a plus- Exceptional computer skills with the ability to learn new software applications quickly Ideally, you will also have- Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs- Strong attention to detail, organizational skills and ability to manage time effectively- Excellent interpersonal skills, communication skills and the ability to collaborate well in a team- Position also requires the ability to work under pressure to meet strict deadlines Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:******************* com/join-our-team/For more information about CGS please visit: ************ cgsfederal. com or contact:Email: info@cgsfederal. com #CJ
    $31k-45k yearly est. Auto-Apply 60d+ ago
  • Peer Support Specialist, Community Mobile Team (CMT)

    Netcare Corp 4.3company rating

    Client support professional job in Columbus, OH

    *Those that are able to receive the COVID-19 and influenza vaccinations will be required to do so as a requirement of employment at Netcare Access.* GENERAL DESCRIPTION: Responsible for providing peer support services to clients receiving crisis and follow up services in the community as a part of the Community Mobile Team. Acts as a liaison between the clinician, community and client when needed, offering a lived-experience perspective, as a crucial element of Netcare's trauma informed care. Available Shifts: 10:00am-10:00pm, Thursday Friday Saturday POSITIONS SUPERVISED: None ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Is trained and approved by OMHAS as Peer Support Specialist. 2. Training and experience in Trauma Informed Care, recognizing the impact of trauma on self as caregiver, as well as client. Gives input from a trauma-recovery perspective into the Civilian Mobile Crisis program and procedures affecting treatment of clients, with the aim of reducing or eliminating re-traumatizing clients, providing choice, respect, and consideration for clients and their recovery. 3. Documents observations and interactions in electronic health record. 4. Assists with dangerous and potentially dangerous situations and takes appropriate measures to assure client/worker safety. 5. Takes initiative to interact with client and to help clients feel as comfortable as possible while at Netcare. 6. Provides exceptional customer service to clients, community members, coworkers, and other professionals. 7. Documents and bills appropriately for all client interactions. 8. Maintains productivity standards as determined by management. 9. Reviews email and internal mail delivery daily and responds if needed in a timely manner. 10. Performs other related duties as required. 11. Provides services to, or on behalf of clients in person or via telephone including (but not limited to): a. Assisting in the implementation of treatment plans in accordance with identified time frames. b. Monitoring and documenting client behaviors and progress toward goals and objectives, as well as changes in symptoms. c. Providing support and interventions in crisis situations as appropriate. 13. Uses own recovery experience and training to assist clients in developing the skills and knowledge needed for recovery. Performs the following duties: 1) engaging the client 2) supporting the personal recovery goals of the client 3) community networking with/on behalf of the client 4) advocating with and for the benefit of the client 5) mentoring client 6) bridging or helping clients navigate the mental health system 7) Training clients on self-advocacy, wellness, life skills, goal setting, and decision-making. 8) Develops rapport and engages in a personal and positive supportive relationship, demonstrating and inspiring hope, trust, and positive outlook Provides social and emotional support. 7. Trains fellow personnel on the unique role of peer support specialist. 8. Represents peers in Trauma Informed Care meetings throughout Netcare and other committees as assigned. Skills and Abilities: Ability to relate to clients with a variety of backgrounds -- including but not limited to parameters of age, race, ethnicity, sex, LGBTQ+ status, immigration status, ability to speak English, economic circumstances, educational level, and legal history. 2. Ability to achieve and maintain certification in required training programs. 3. Ability to monitor condition of clients and recognize changes in clients' mental and physical status. 4. Ability to work in alternate locations as assigned. 5. Exhibits flexibility and ability to manage multiple demands in a fast-paced environment. 6. Ability to establish and maintain effective working relationships with others. 7. Ability to translate personal experience to articulate the collective experiences of clients. 8. Ability to use basic intervention skills. 9. Ability to plan, organize and coordinate work assignments. 10. Ability to engage in problem-solving process. 11. Ability to perform basic office duties in environment of simultaneous demands. 12. Maintains appropriate emotional and relationship boundaries with clients, as defined by the Ohio Certification for Peer Supporters. 13. Attends regular supervision regarding professional emotional and relationship boundaries. 14. Maintains confidentiality expectations to protect clients and Netcare. 15. Maintains competency in the following areas, as demonstrated by successfully completing trainings provided by Ohio Peer Supporters and other organizations: 1. Personal Advocacy 2. Engagement 3. Recovery and Resiliency Principles 4. Community Supports/Connections 5. The effective use of sharing life experiences 16. Engages in ongoing training on current practices in peer support services. MINIMUM QUALIFICATIONS (ALL): Drivers License required Preferred: BA/BS in mental health/social services field; SWA. Required: Completed Ohio Peer Supporter/Peer Specialist training through Ohio Empowerment Coalition and received a certificate through Ohio Mental Health and Addiction Services. H.S. Diploma or Associate Degree in mental health/social services field. Experience with mental health/drug and alcohol, and/or crisis intervention services preferred. Basic computer, telephone, and exceptional customer service skills required. ESSENTIAL CORE COMPETENCIES (ALL): 1. Ability to accurately and succinctly complete documentation of services and interventions. 2. Ability to complete required paperwork in a timely and error-free fashion. 3. Ability to identify client needs and provide effective interventions. 4. Ability to apply risk management and problem-solving techniques to clinical/workplace situations. 5. Ability to engage and de-escalate clients in a professional and effective manner. 6. Ability to effectively work as a member of a team. 7. Demonstrates broad knowledge of and ability to access community resources on behalf of clients. 8. Ability to adhere to Agency Policies, Procedures and other expectations. 9. Ability to provide Customer-Focused services 10. Actively seeks opportunities to develop professional skills.
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Community Support Specialist

    Clarvida

    Remote client support professional job

    at Clarvida - Colorado Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. About this role As a Community Support Case Manager, you will work in a team environment with families who are either in jeopardy of having their children or youth removed from the home or have already been removed all through the utilization of trauma informed care models and evidence-based practices. To prevent removal, you will meet with the family in their home and the community to address child welfare concerns such as housing, abuse, neglect, and other such barriers. For separated families, provide and engage in parenting skills training, education to increase a family's bond, and in-the-moment re-direction and parent coaching in order to promote a safe and successful reunification. You will educate families on life skills, parenting, and the effects of trauma. This position acts as an advocate and support for the families, setting goals, documenting progress, reporting any concerns of alleged abuse/neglect, testifying in court as needed, and providing transportation if required by the referral. You will meet with your supervisor regularly for your professional growth. Perks of this role: $21.25/hour - daytime, evening, weekend flexible schedules Additional $1/hour opportunity when surpassing base client services goal Up to an additional $7,500/annually for on-call hours worked (max 15 days/ month) Flexible hours and work environment Trained in TBRI and Motivational Interviewing evidence-based practices Does the following apply to you? Bachelor's degree in a human service field such as Counseling, Social Work, Counseling, Special Education, Human Services, etc. Bi-lingual (English/Spanish) Valid Driver's License with clean driving record and current auto insurance Satisfactory results of fingerprinting and background checks What we offer: Full Time Employees: Paid vacation days increasing with tenure Separate sick leave that rolls over annually up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings before payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Pet Insurance Employee Assistance program Perks @Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement* Cellphone * *Benefits vary by State/County Join us to make a lasting impact in the lives of our clients and be part of a team dedicated to person-centered care, growth, and community wellness. If you're #readytowork we are #readytohire! Now hiring! Application deadline: Applications will be reviewed on a rolling basis until the position is filled. Not the job you're looking for? Clarvida has a variety of positions in various locations. Explore the many opportunities with Clarvida To Learn More About Us Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. "We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."
    $21.3 hourly Auto-Apply 60d+ ago
  • Community Specialist

    Monarch 4.4company rating

    Remote client support professional job

    Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:Starting Pay: from $15.00/hour This Opportunity:The Community Specialist is primarily responsible for developing a positive relationship with the individual receiving services and their family in a work, home, school, or community setting while assisting them in achieving their personal dreams and goals as designated in the individual goal plans, as well as providing periodic relief to the caregiver.What You'll Do: • Assess each person receiving services for their hopes, dreams, and desires and provide supports that facilitate achievement. • Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates, as well as, provide periodic relief to the caregiver. • Serve as a resource for individual receiving services on community agencies, services, and supports that can meet identified needs/goals. • Supervise, educate, and monitor (as needed) individual receiving services in work, home, school, or community type settings. • Provide one-on-one support as needed to meet the emotional, physical, and medical needs of each person supported. • Maintain a safe environment for community, employees, and individual receiving services by practicing safety procedures. • Facilitate person-centered, effective, positive relationships with individual receiving services using positive approaches that promote self-determination in all areas of life. • Provide input and recommendations into assessment and planning processes, and development of the individual's plan. • Implement person's plan fully including but not limited to respite plan, within the requirements of the service definition, and document as required by the service definition and agency policy. Accurately complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc. • Complete daily progress notes and communication log to assure appointments, goals, and interests are met and/or daily documentation. • Assist in maintaining all necessary records, daily attendance, check sheets, production sheets, etc. • Substitute in-house or in the community as demands occur. • Assist new staff and/or current staff with orientation, mentoring, and training. • Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. • Follow service definition guidelines for services being provided. • Perform all other duties as assigned by the supervisor • Driving and travel may be required *The definition of an Innovations direct care worker includes all workers required for compliance with, or delivery of, the relevant Innovations waiver service definitions and the delivery of a unit of Innovations services to individuals in the definition of direct care worker to be applied and shall include only caregivers who are contracted for the Page 230 Session Law 2023-134 House Bill 259 provision of services in a legally appropriate manner. Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience working with adults with a mental health diagnosis and/or developmental disabilities | Not RequiredSchedule:Monday-Friday (3:00pm-6:00pm) Target Weekly Hours:15Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
    $15 hourly Auto-Apply 60d+ ago
  • Direct Support Gloucester, MA-Home Based Residential Supports (HBRS)

    Lifelinks 3.5company rating

    Remote client support professional job

    Title: Direct Support Professional- Home Based Residential Supports Department: Family and Community Services Direct Supervisor: Home Based Residential Supports Program Manager Status: Hourly, Non-Exempt, Union . Inclusive. Innovative. Open-Hearted. We are Care Champions. A team of adaptable, collaborative, diverse, mission-driven individuals with a passion for purposeful innovation and service excellence. Our community commits itself to being inclusive and welcoming as we put the whole person at the center of everything we do. Locations needed, part time: Thursday and Friday- 9am-5pm * Gloucester, MA Summary Home Based Residential Supports direct support staff are responsible for providing high quality direct care services to an adult with developmental disabilities and high medical needs. Each direct support staff member is responsible for ensuring the human rights of all Individuals served are met. Staff are responsible for treating all Individuals with dignity and respect. Direct Support staff assigned to the individual are responsible for supporting the Individual in the completion of their daily routines. Direct Support staff are responsible for ensuring Individuals are provided with opportunities to learn and exercise increasing independence as much as practicable. Essential Job Functions * Responsible for the health, safety and wellbeing of the Individual served, seeking assistance and medical interventions as appropriate. * Serves as a Mandated Reporter and is required to advise direct supervisor, DDS and DPPC immediately if abuse and/or neglect of an Individual is suspected. * Handle crisis situations according to agency policies and procedures, seeking resources when necessary. * Monitor home site for safety, cleanliness and upkeep and take necessary action to ensure same. Report safety concerns per established protocols. * Establish rapport with Individual participating in the Home-Based Residential Supports program. * Support the learning of the Individual by use of motivational techniques, effective interventions and various communication approaches including verbal, gesture, and written communication. * Assist the Individual with any activities of daily living (ADLs) as applicable to each Individual's abilities. * May be responsible for scheduling and accompanying individuals to medical appointments/treatments, ensuring accurate reporting to physician and follow through with respect to doctor's orders and recommendations. * Responsible for producing accurate, legible and complete medical documentation for Individuals served, including but not limited to treatment charts and data sheets. * Ensure Individuals are provided nutritionally sound food options along with the education to help them understand the impact of their food consumption. * Carry out all interventions in an Individual's Behavioral Protocol Plan as written and trained. Redirect and/or physically support Individuals who may be aggressive using proactive techniques while maintaining self-control. * Communicate effectively, professionally and respectfully with Individuals, co-workers, management, guardians, and others while on company time. * Responsible for being familiar with and abiding by Agency, Department, and Program policies and procedures and for acting in a manner consistent with organizational values, mission, and goals. * Attend and actively participate in mandatory staff meetings and trainings as well as supervision meetings. Supervisory Responsibilities None Qualifications To perform this job successfully, individuals must be able to perform each essential job function satisfactorily. The requirements below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential job functions. Experience/Education * High School diploma or GED * Previous related experience providing childcare/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other human services setting is required. * An equivalent combination of education and related work experience may be considered. Certificates, Licenses, Registrations Must successfully complete all mandatory trainings as required by the Agency within the required timeframe. * Current Red Cross or American Heart Association First Aid * Current Red Cross or American Heart Association Adult CPR * Valid driver's license Language Skills Ability to effectively, professionally and respectfully communicate with co-workers, management, Individuals, guardians and stakeholders Must be able to read and write instructions; compose progress notes; read and interpret policy and procedure manuals; understand and follow written and/or verbal instructions; complete data sheets and other documents as needed in a complete and legible fashion. Ability to speak effectively, professionally and respectfully before groups. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Reasoning Ability Ability to understand and apply common sense to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems, maintaining composure and professionalism. Physical Demands While performing the duties of this job the employee is regularly required to stand, walk, sit, reach with hands and arms, stoop, kneel, crouch or crawl, use hands/fingers, talk and hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is moderate to loud. This job description is not all inclusive and does not state or imply that these are the only duties to be performed by direct support staff. Employees are required to follow/perform any job-related instruction or job related duty as directed by their immediate supervisor or another member of management in the Residential function
    $29k-38k yearly est. 31d ago
  • Community Support Specialist

    Mon Yough Community Services 3.3company rating

    Remote client support professional job

    Since 1969, MYCS has helped individuals and families in the Mon Valley area Get Better based on the specific and unique circumstances of each person we serve. Our mission is to foster hope, renewal, healing and wellness for those who face the challenges of mental health, substance use and intellectual disabilities. The goal of helping individuals Get Better means getting better service, better advice, better treatment and a better experience overall. The people of MYCS strive for excellence in their quest for knowledge, compassion and support for the recovery of every individual. Job Description SPECIFIC RESPONSIBILITIES: • Establish and maintain effective working relationship with all MYCS consumers, striving to exceed their expectations for service, quality, and individuality. Individuals shall be recognized for their valued role within their community. • Plan, participate in, and conduct customized individual or small group activities and instruction, which serve to maximize each individual's potential, as well as providing the tools necessary to make good choices and develop appropriate skills to foster independence as they grow and develop within their community. This includes paid work activities/training that require staff assistance. • Learn, implement and document the Individual Support Plan (ISP) for each consumer. • Complete incident/other reports and documentation in accordance with agency/program, county, and state regulations. • Develop, implement and monitor goal plans as needed, according to agency/program policies and procedures. Goal plans shall be respectful of individual interests and aptitudes. Goals shall serve to minimize artificiality and restrictiveness, while maximizing holistic, integrated supports. Goals shall serve to connect the fabric of work, home, social and recreational needs and desires. • Demonstrate proper judgment and decision-making skills when relating to consumers, their families and team members as specified by program/agency policies; consistently present a professional demeanor in regard to dress and behavior. • Respond to individual's verbal and non-verbal communication, providing regular and consistent opportunities to express their gifts and capacities. • Act to ensure safety of individuals, co-workers and self at all time by: - maintaining a clean, hazard free environment - responding immediately to crisis situations, such as accidents, illness, seizures or aggressive behaviors - using verbal management and physical intervention techniques when appropriate - anticipating crises effectively using knowledge of individual's likes/dislikes, stressors and communication style • Provide a full range of assistance with tasks related to individuals' personal care: grooming, toileting, feeding, and transferring/lifting as needed. These services shall be provided while allowing the highest possible level of discretion and personal dignity. • Provide the individuals served with a full range of opportunities to participate in everyday recreational/leisure activities from which to choose. Preferred activities are those which reflect the individual's interests and shall be age-appropriate and optimally integrated within the community. • Attend required/agency program meetings, as well as communicate relevant information/new ideas in a professional manner. • Provide transportation for consumers as required. • Participate in approved annual trainings as specified by county/state regulations and MYCS policy. • Must have mobility and flexibility (such as running, bending, lifting, climbing stairs, etc.) as to ensure safety and wellbeing of individuals served and of self. • Establish and maintain productive work relationships with individuals served, co-workers, families, and all parties encountered while acting as a representative of the agency. This relationship shall promote a positive, team-oriented work environment. REQUIRED MINIMUM QUALIFICATIONS: • Education/Certifications: High School diploma or GED required. • Experience: One (1) year experience working with individuals with disabilities. • Clearances: Act 33 and Act 34. • Driving: Must be 21 years of age or older with a valid PA driver's license and meet the guidelines to be accepted on the agency's vehicle insurance policy. • Medical: Upon hire, provide a current physical and Mantoux test, and then ongoing as required by the Department of Public Welfare (DPW). PLEASE APPLY ONLINE AT ************ Qualifications See above Additional Information MUST APPLY ONLINE at ************
    $27k-35k yearly est. 60d+ ago

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