Working as a Client Support Specialist

There is more than meets the eye when it comes to being a client support specialist. For example, did you know that they make an average of $21.6 an hour? That's $44,929 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Client Support Specialist Do

There are certain skills that many client support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and computer skills.

When it comes to the most important skills required to be a client support specialist, we found that a lot of resumes listed 12.2% of client support specialists included client support, while 12.1% of resumes included customer service, and 9.1% of resumes included communication. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the client support specialist job title. But what industry to start with? Most client support specialists actually find jobs in the professional and finance industries.

How To Become a Client Support Specialist

If you're interested in becoming a client support specialist, one of the first things to consider is how much education you need. We've determined that 49.8% of client support specialists have a bachelor's degree. In terms of higher education levels, we found that 13.0% of client support specialists have master's degrees. Even though most client support specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a client support specialist. When we researched the most common majors for a client support specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on client support specialist resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a client support specialist. In fact, many client support specialist jobs require experience in a role such as customer service representative. Meanwhile, many client support specialists also have previous career experience in roles such as administrative assistant or sales associate.

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Average Salary$44,929
Job Growth Rate10%

Client Support Specialist Jobs

Client Support Specialist Career Paths

Top Careers Before Client Support Specialist
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Top Careers After Client Support Specialist
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Average Salary for a Client Support Specialist

Client Support Specialists in America make an average salary of $44,929 per year or $22 per hour. The top 10 percent makes over $73,000 per year, while the bottom 10 percent under $27,000 per year.
Average Salary
$44,929

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Client Support Specialist-Project Room Key-On-Going Temporary (JR 1527)
Client Support Specialist-Project Room Key-On-Going Temporary (JR 1527)
Path
Path
07/14/2020
07/14/2020
$40,17507/14/2020
$40,175
Client Support Specialist
Client Support Specialist
Aerotek
Aerotek
07/10/2020
07/10/2020
$31,30507/10/2020
$31,305
Client Support Specialist
Client Support Specialist
Robert Half
Robert Half
07/03/2020
07/03/2020
$29,21807/03/2020
$29,218
Client Support Specialist
Client Support Specialist
Robert Half
Robert Half
06/17/2020
06/17/2020
$29,21806/17/2020
$29,218
Employee Benefits Client Support Specialist-Strategic Accounts
Employee Benefits Client Support Specialist-Strategic Accounts
Henderson Brothers Inc.
Henderson Brothers Inc.
06/15/2020
06/15/2020
$60,00006/15/2020
$60,000
See More Recent Salaries

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Client Support Specialist Demographics

Gender

Female

56.1 %

Male

39.5 %

Unknown

4.3 %
Ethnicity

White

61.3 %

Hispanic or Latino

15.0 %

Black or African American

12.5 %
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Foreign Languages Spoken

Spanish

60.8 %

French

8.3 %

German

3.3 %
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Client Support Specialist Education

Schools

Strayer University

10.2 %

University of Connecticut

7.2 %

Central Piedmont Community College

6.0 %

Kaplan University

6.0 %
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Majors

Business

29.7 %

Psychology

8.1 %

Communication

6.6 %

Computer Science

5.4 %
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Degrees

Bachelors

49.8 %

Associate

18.2 %

Masters

13.0 %

High School Diploma

10.7 %
Show More

Entry Level Jobs For Becoming A Client Support Specialist

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Full Time
Part Time
Internship
Temporary

Top Skills For a Client Support Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.2% of client support specialists listed client support on their resume, but soft skills such as speaking skills and writing skills are important as well.

Best States For a Client Support Specialist

Some places are better than others when it comes to starting a career as a client support specialist. The best states for people in this position are Virginia, Delaware, New Jersey, and Georgia. Client support specialists make the most in Virginia with an average salary of $55,591. Whereas in Delaware and New Jersey, they would average $55,448 and $54,237, respectively. While client support specialists would only make an average of $53,914 in Georgia, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. District of Columbia

Total Client Support Specialist Jobs:
473
Highest 10% Earn:
$106,000
Location Quotient:
1.54
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Delaware

Total Client Support Specialist Jobs:
154
Highest 10% Earn:
$96,000
Location Quotient:
1.21
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Virginia

Total Client Support Specialist Jobs:
1,793
Highest 10% Earn:
$92,000
Location Quotient:
1.15
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Client Support Specialist Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a client support specialist. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless client support specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Client Support Specialist Resume

At Zippia, we went through countless client support specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

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Top Client Support Specialist Employers

1. Automatic Data Processing
4.7
Avg. Salary: 
$75,127
Client Support Specialists Hired: 
328+
2. Indeed
4.1
Avg. Salary: 
$68,397
Client Support Specialists Hired: 
93+
3. American Red Cross
4.1
Avg. Salary: 
$34,842
Client Support Specialists Hired: 
93+
4. AT&T
4.7
Avg. Salary: 
$61,738
Client Support Specialists Hired: 
65+
5. Target
4.7
Avg. Salary: 
$42,036
Client Support Specialists Hired: 
47+
6. SunTrust Banks
4.8
Avg. Salary: 
$49,834
Client Support Specialists Hired: 
47+

Recently Added Client Support Specialist Jobs

Updated October 2, 2020