Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between client support specialists and delivery specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery specialist has an average salary of $88,972, which is higher than the $39,585 average annual salary of a client support specialist.
The top three skills for a client support specialist include customer service, client support and client service. The most important skills for a delivery specialist are CDL, exceptional client, and customer service.
| Client Support Specialist | Delivery Specialist | |
| Yearly salary | $39,585 | $88,972 |
| Hourly rate | $19.03 | $42.77 |
| Growth rate | 10% | 11% |
| Number of jobs | 136,163 | 309,758 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 42% |
| Average age | 42 | 48 |
| Years of experience | 2 | - |
A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.
A delivery specialist is responsible for handling customers' inquiries and concerns regarding an organization's goods and services before proceeding with delivery plans. Delivery specialists demonstrate the products' features and other necessary information before the customers purchase the products. They also coordinate with distribution and warehouse centers to ensure the adequacy of stock to avoid delays and follow shipment details. A delivery specialist should be highly communicative and organizational, especially on updating customers' information on the database and accurate processing of payments.
Client support specialists and delivery specialists have different pay scales, as shown below.
| Client Support Specialist | Delivery Specialist | |
| Average salary | $39,585 | $88,972 |
| Salary range | Between $29,000 And $53,000 | Between $61,000 And $128,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | NTT Data International L.L.C. | McKinsey & Company Inc |
| Best paying industry | Manufacturing | - |
There are a few differences between a client support specialist and a delivery specialist in terms of educational background:
| Client Support Specialist | Delivery Specialist | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 42% |
| Most common major | Business | Business |
| Most common college | Stanford University | - |
Here are the differences between client support specialists' and delivery specialists' demographics:
| Client Support Specialist | Delivery Specialist | |
| Average age | 42 | 48 |
| Gender ratio | Male, 41.7% Female, 58.3% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% | Black or African American, 12.1% Unknown, 4.6% Hispanic or Latino, 19.9% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 11% | 4% |