Client support specialist demographics and statistics in the US
Client support specialist demographics research summary. Zippia estimates client support specialist demographics and statistics in the United States by using a database of 30 million profiles. Our client support specialist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about client support specialists after extensive research and analysis:
- There are over 10,417 client support specialists currently employed in the United States.
- 58.3% of all client support specialists are women, while 41.7% are men.
- The average client support specialist age is 42 years old.
- The most common ethnicity of client support specialists is White (56.1%), followed by Hispanic or Latino (15.3%), Black or African American (12.3%) and Asian (10.6%).
- Client support specialists are most in-demand in New York, NY.
- New York, NY pays an annual average wage of $52,852, the highest in the US.
- In 2022, women client support specialists earned 98% of what men earned.
- New Mexico is the best state for client support specialists to live.
- Client support specialists are 58% more likely to work at private companies in comparison to public companies.
On this page
Client support specialist demographics by:
Client support specialist gender statistics
58.3% of client support specialists are women and 41.7% of client support specialists are men.
- Female, 58.3%
- Male, 41.7%
Client support specialist gender ratio
| Gender | Percentages |
|---|---|
| Female | 58.3% |
| Male | 41.7% |
Client support specialist gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$40,744
Female income
$39,797
Client support specialist gender ratio over time
This data breaks down the percentage of men and women in client support specialist positions over time. Currently, 58.3% of client support specialists are female.
Client support specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 35.54% | 64.46% |
| 2011 | 36.66% | 63.34% |
| 2012 | 38.35% | 61.65% |
| 2013 | 38.98% | 61.02% |
| 2014 | 39.45% | 60.55% |
| 2015 | 41.68% | 58.32% |
| 2016 | 41.86% | 58.14% |
| 2017 | 41.74% | 58.26% |
| 2018 | 42.69% | 57.31% |
| 2019 | 41.00% | 59.00% |
| 2020 | 41.64% | 58.36% |
| 2021 | 41.71% | 58.29% |
Client support specialist related jobs gender ratio
We compared client support specialists with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Client Support Specialist | 42% | 58% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Client support specialist demographics by race
The most common ethnicity among client support specialists is White, which makes up 56.1% of all client support specialists. Comparatively, 15.3% of client support specialists are Hispanic or Latino and 12.3% of client support specialists are Black or African American.
- White, 56.1%
- Hispanic or Latino, 15.3%
- Black or African American, 12.3%
- Asian, 10.6%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.4%
Client support specialist race
| Client support specialist race | Percentages |
|---|---|
| White | 56.1% |
| Hispanic or Latino | 15.3% |
| Black or African American | 12.3% |
| Asian | 10.6% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.4% |
Client support specialist race and ethnicity over time
See how client support specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Client support specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.72% | 12.76% | 7.16% | 12.31% |
| 2011 | 65.42% | 12.85% | 7.30% | 11.82% |
| 2012 | 64.15% | 13.09% | 7.55% | 12.46% |
| 2013 | 63.09% | 12.32% | 8.36% | 12.84% |
| 2014 | 62.80% | 12.54% | 8.01% | 13.54% |
| 2015 | 62.70% | 12.00% | 9.19% | 13.43% |
| 2016 | 62.49% | 11.96% | 9.16% | 13.32% |
| 2017 | 61.71% | 11.63% | 9.62% | 13.73% |
| 2018 | 61.83% | 11.59% | 9.71% | 13.46% |
| 2019 | 60.01% | 11.51% | 10.41% | 14.59% |
| 2020 | 57.97% | 12.08% | 10.19% | 14.75% |
| 2021 | 56.12% | 12.31% | 10.56% | 15.28% |
Client support specialist wage gap by race
According to our data, asian client support specialists have the highest average salary compared to other ethnicities. Black or african american client support specialists have the lowest average salary at $39,187.
| Ethnicity | Salary |
|---|---|
| Unknown | $39,740 |
| White | $40,407 |
| Black or African American | $39,187 |
| Asian | $44,757 |
| Hispanic or Latino | $39,867 |
Average client support specialist age
See how the average age of client support specialists varies based on ethnicity and gender.
Male
Female
Client support specialist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Client support specialist age breakdown
The average age of client support specialists is 40+ years years old, representing 56% of the client support specialist population.
Client support specialist age breakdown
| Client Support Specialist Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Client support specialist educational attainment
The most common degree for client support specialists is bachelor's degree, with 62% of client support specialists earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 7%.
- Bachelor's, 62%
- Associate, 20%
- High School Diploma, 7%
- Master's, 6%
- Other Degrees, 5%
Client support specialists by degree level
| Client support specialist degree | Percentages |
|---|---|
| Bachelor's | 62% |
| Associate | 20% |
| High School Diploma | 7% |
| Master's | 6% |
| Other Degrees | 5% |
Client support specialist jobs you might like
Client support specialist wage gap by degree level
According to the data, client support specialists with a Master's degree earn more than those without, at $47,140 annually. With a Doctorate degree, client support specialists earn a median annual income of $45,108 compared to $41,272 for client support specialists with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $47,140 |
| High School Diploma or Less | $37,173 |
| Bachelor's Degree | $41,272 |
| Doctorate Degree | $45,108 |
| Some College/ Associate Degree | $37,943 |
Client support specialist employment statistics
Most client support specialists work for a private in the technology industry.
Company size where client support specialists work
Below, you can see the size of companies where client support specialists work.
Client support specialist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 14% |
| 100 - 500 employees | 16% |
| 500 - 1,000 employees | 11% |
| 1,000 - 10,000 employees | 22% |
| > 10,000 employees | 32% |
Client support specialist jobs by company type
Employees with the client support specialist job title have their preferences when it comes to working for a company. For instance, most client support specialists prefer to work at private companies over public companies.
Client support specialist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 4% |
| Public | 35% |
| Private | 58% |
| Government | 2% |
Client support specialist jobs by industry
The most common industries for client support specialists are technology, professional and finance.
Client support specialist industry statistics
| Industry | Percentages |
|---|---|
| Technology | 15% |
| Fortune 500 | 14% |
| Professional | 13% |
| Finance | 12% |
| Health Care | 9% |
| Insurance | 5% |
| Media | 3% |
| Manufacturing | 3% |
| Non Profits | 3% |
| Education | 3% |
| Start-up | 3% |
| Internet | 2% |
| Hospitality | 2% |
| Telecommunication | 2% |
| Government | 2% |
| Retail | 2% |
| Pharmaceutical | 1% |
| Transportation | 1% |
| Utilities | 1% |
| Construction | 1% |
| Energy | 1% |
| Real Estate | 1% |
Client support specialist turnover and employment statistics
Client support specialist unemployment rate over time
The unemployment rate for client support specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Client support specialist unemployment rate by year
| Year | Client support specialist unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average client support specialist tenure
The average client support specialist stays at their job for 1-2 years, based on the 3,606 client support specialists resumes in Zippia's database.
Client support specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 21% |
| 1-2 years | 35% |
| 3-4 years | 14% |
| 5-7 years | 16% |
| 8-10 years | 7% |
| 11+ years | 7% |
Client support specialist LGBT ratio compared to similar jobs
Review the percent of client support specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Associate Network Analyst | 7.31% | 24,293 |
| Information Systems Consultant | 8.42% | 167,313 |
| BI Developer | 8.46% | 80,610 |
| Senior Information Assurance Analyst | 8.59% | 86,212 |
| Internet Network Specialist | 9.03% | 25,427 |
| Internet Ecommerce Specialist | 10.54% | 21,556 |
| Client Support Specialist | 10.88% | - |
Similar client support specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Associate Network Analyst | 7.31% | 24,293 |
| Information Systems Consultant | 8.42% | 167,313 |
| BI Developer | 8.46% | 80,610 |
| Senior Information Assurance Analyst | 8.59% | 86,212 |
| Internet Network Specialist | 9.03% | 25,427 |
| Internet Ecommerce Specialist | 10.54% | 21,556 |
Foreign languages spoken by client support specialists
The most common foreign language among client support specialists is Spanish at 60.8%. The second-most popular foreign language spoken is French at 8.3% and German is the third-most popular at 3.3%.
- Spanish, 60.8%
- French, 8.3%
- German, 3.3%
- Arabic, 3.3%
- Chinese, 2.5%
- Other, 21.8%
Client support specialist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 60.8% |
| French | 8.3% |
| German | 3.3% |
| Arabic | 3.3% |
| Chinese | 2.5% |
| Other | 21.8% |
