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What is a client technical specialist and how to become one
Client technical specialists resolve problems related to hardware and software applications. They maintain computer systems, troubleshoot bugs, and repair malfunctions. They respond to customers' issues and educate them about the correct use of computer applications.
You might work for technical departments of companies dealing with or heavily relying on the use of technologies. You will work under the supervision of a department manager, assessing and analyzing IT products used or produced by the company. You might design applications or streamline business processes through websites you create. Providing tech support for internal or external clients is a big part of the job.
A bachelor's in IT sciences is often expected of people applying for this position. You are more likely to get hired with experience working in the field, but usually, you receive an orientation upon hire to become familiar with company processes. Average annual salaries are around $114,000, potentially reaching up to $147,000, depending on various factors, including your experience and the industry that employs you.
What general advice would you give to a client technical specialist?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $83,205
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.41%
Asian 12.04%
Black or African American 12.56%
Hispanic or Latino 13.78%
Unknown 5.27%
White 55.94%
Genderfemale 23.53%
male 76.47%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Client technical specialist career paths
Key steps to become a client technical specialist
Explore client technical specialist education requirements
Start to develop specific client technical specialist skills
Skills Percentages Competitive Landscape 18.33% Cloud 16.59% CTS 10.36% Technical Solutions 8.81% Pre Sales 5.73% Complete relevant client technical specialist training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New client technical specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client technical specialist based on U.S. Bureau of Labor Statistics data and data from real client technical specialist resumes.Research client technical specialist duties and responsibilities
- Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
- Install, configure and troubleshoot system hardware and software.
- Build, repair, troubleshoot, maintain of desktops, laptops, and peripherals.
- Perform server, PC, laptop, and printer repair either remotely or onsite depending on the problem.
Apply for client technical specialist jobs
Now it's time to start searching for a client technical specialist job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first client technical specialist job
Are you a client technical specialist?
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Average client technical specialist salary
The average client technical specialist salary in the United States is $83,205 per year or $40 per hour. Client technical specialist salaries range between $57,000 and $120,000 per year.
What am I worth?
How do client technical specialists rate their job?
Client technical specialist reviews
I have aids now due to the painfulness of sitting down all day
You get to help a lot of people in many different ways as well as learning new things about technology
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
I enjoy the challenges and learning new things . Technology is always evolving.
Customer is unwilling to provide you with necessary information in order to assist them.
Updated January 8, 2025
