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What is a client technician support associate and how to become one
What general advice would you give to a client technician support associate?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $81,773
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.41%
Asian 14.84%
Black or African American 9.63%
Hispanic or Latino 14.82%
Unknown 5.28%
White 55.03%
Genderfemale 27.37%
male 72.63%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Client technician support associate career paths
Key steps to become a client technician support associate
Explore client technician support associate education requirements
Start to develop specific client technician support associate skills
Skills Percentages Escalate 12.85% Technical Support 10.38% Troubleshoot 8.29% Remote Tools 7.69% Password Resets 7.00% Complete relevant client technician support associate training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New client technician support associates learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client technician support associate based on U.S. Bureau of Labor Statistics data and data from real client technician support associate resumes.Research client technician support associate duties and responsibilities
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
- Provide remote support to troubleshoot TCP/IP configurations relate to network connectivity (LAN/WAN).
- Analyze and troubleshoot issues with hardware, software, printers, and network connectivity.
- Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
Prepare your client technician support associate resume
When your background is strong enough, you can start writing your client technician support associate resume.
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Apply for client technician support associate jobs
Now it's time to start searching for a client technician support associate job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first client technician support associate job
Are you a client technician support associate?
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Average client technician support associate salary
The average client technician support associate salary in the United States is $81,773 per year or $39 per hour. Client technician support associate salaries range between $54,000 and $123,000 per year.
What am I worth?
How do client technician support associates rate their job?
Client technician support associate reviews
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
I enjoy the challenges and learning new things . Technology is always evolving.
Customer is unwilling to provide you with necessary information in order to assist them.
Updated January 8, 2025
