Client technician support associate job description
Updated March 14, 2024
3 min read
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Example client technician support associate requirements on a job description
Client technician support associate requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in client technician support associate job postings.
Sample client technician support associate requirements
- Bachelor’s Degree in Computer Science or related field.
- At least 1 year of experience in a technical support role.
- Proficiency with Windows and Mac operating systems.
- Knowledge of multiple hardware components.
- Ability to troubleshoot technical issues.
Sample required client technician support associate soft skills
- Excellent written and verbal communication.
- Ability to work independently and in a team.
- Strong problem-solving and analytical skills.
- Detail-oriented with the ability to multitask.
- Ability to prioritize tasks and manage deadlines.
Client technician support associate job description example 1
DXC Technology client technician support associate job description
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.
Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.
As a Tech Support Associate you will be managing the onsite delivering of software services.
Responsibilities:
Manages the onsite delivering of software services, installation and configuration for customer environments. The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Organizes own tasks and receives general instructions on all work. }
Education and Experience Required:
Education : Associates, Bachelor's Degree or equivalent experience. . Experience as field tech support of 2 to 4 years.
Work Environment
working shift: Monday through Friday 8 am to 5 pm- there coul be some over time and weekends but not standard On client site in Groton - CN
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the
Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters
. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings link
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.
As a Tech Support Associate you will be managing the onsite delivering of software services.
Responsibilities:
Manages the onsite delivering of software services, installation and configuration for customer environments. The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Organizes own tasks and receives general instructions on all work. }
Education and Experience Required:
Education : Associates, Bachelor's Degree or equivalent experience. . Experience as field tech support of 2 to 4 years.
Work Environment
working shift: Monday through Friday 8 am to 5 pm- there coul be some over time and weekends but not standard On client site in Groton - CN
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the
Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters
. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings link
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
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Updated March 14, 2024
Updated March 14, 2024