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  • Manager, Customer Support

    Accela 4.7company rating

    Remote job

    ABOUT THE ROLE The Manager of Technical Support is first and foremost a people leader. You will lead, coach, and inspire a team of technical support professionals to deliver effortless experiences for our customers. At Accela, that means making it easy to get help, solving issues quickly, and preventing future problems. This role reports to the Senior Director of Technical Support and combines leadership excellence with operational rigor to ensure support is responsive, proactive, and continuously improving. SPECIFIC RESPONSIBILITIES Lead and develop people: Build a high-performing team through coaching, mentoring, and career development. Foster a culture of accountability, collaboration, and continuous improvement. Oversee daily operations, including queue management, case assignment, service quality, and global coverage. Own team KPIs and reporting, including SLA attainment, backlog health, fix timeframes, CSAT, and escalation trends. Provide regular executive updates. Use CRM and support analytics to identify patterns, prioritize work, and drive proactive actions that prevent escalations. Act as the primary point of contact for major customer escalations. Lead resolution efforts with clarity, urgency, and professionalism. Conduct root cause analysis and corrective/preventive action reviews to close gaps in process, training, and product. Optimize policies and processes to remove friction and improve efficiency. Strengthen self-service resources and partner on enhancements that reduce customer effort. Evaluate and adopt new technologies that advance the support operating model, including automation and AI-assisted capabilities. Collaborate cross-functionally with Product, Engineering, and Customer Success to protect and improve the customer experience. Support workforce management for forecasting, scheduling, and capacity planning. REQUIRED QUALIFICATIONS Bachelor's degree in Business, Management, Information Systems, or equivalent experience. 5-7 years in technical or customer support, with at least 3-5 years in a people leadership role (manager or team lead). Proven ability to lead, mentor, and develop high-performing teams in a dynamic environment. Strong command of support operations, including SLA management, escalation handling, and customer communications. Experience with CRM and support platforms such as Salesforce Service Cloud, Zendesk, or ServiceNow. Demonstrated strength in analytics and reporting to drive decisions and improvements. Excellent communication skills with executive presence and the ability to align stakeholders. DESIRED QUALIFICATIONS Experience managing technical support in a SaaS environment, ideally serving public sector or complex B2B customers. Familiarity with workflow automation tools and self-service solutions. Track record of improving CSAT, reducing backlog, and increasing first-contact resolution through team leadership and process optimization. Certifications such as ITIL Foundation, HDI Support Center Manager, or KCS Practitioner are a plus. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $110,000-$120,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement. Accela's U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI- Remote
    $110k-120k yearly Auto-Apply 2d ago
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  • Account Director

    Accela 4.7company rating

    Remote job

    ABOUT THE ROLE The Account Director will demonstrate a strategic mindset and an ownership mentality, effectively guiding and directing others to enhance the growth and viability of the territory. This role will drive the overall Sales strategy, coordinating efforts across various teams, and ensuring the successful execution of all Sales initiatives within the assigned territory. The AD will be responsible for researching, developing and securing net new business while maintaining, upselling and cross selling opportunities within a designated territory for all product offerings, and working with a cross functional regional Sales team. The ideal candidate will work with customers and prospects to create solutions for their needs and advise and consult them through the Sales process. This position covers Northern California, the State of California, the State of Nevada, and assigned named prospects. Due to the regional nature of the role, applicants must reside in California or Nevada. SPECIFIC RESPONSIBILITIES Manage and grow key accounts, ensuring customer satisfaction and long-term partnerships. Identify and progress new business with top prospects. Develop and execute strategic account plans to achieve Sales targets. Own your pipeline to ensure long term, consistent performance in quarterly/annual quota achievement. Maintain and grow revenue from existing customers by selling and cross-selling our solutions into new departments. Identify and build relationships with key decision makers in existing and prospect organizations. Develop an understanding of business issues and opportunities in order to create a high value proposal focused on delivering their desired outcomes. Build a comprehensive territory plan that outlines strategy to secure new prospects. Work with a team of Account Executives (AEs), providing leadership, guidance and support. Collaborate with cross-functional teams to deliver exceptional customer and prospect experiences. Analyze market trends and customer and new business needs to identify opportunities. Maintain accurate and up-to-date forecast opportunities and records in the CRM system. Lead and contribute to RFP responses. Meet annual sales targets. REQUIRED QUALIFICATIONS Bachelor's degree in Business, Marketing, or a related field, or equivalent experience. 5+ years of sales experience with enterprise software Proven track record of meeting or exceeding Sales targets, and managing and growing key accounts. Prior experience in correctly qualifying new opportunities and accurately forecasting. Strategic thinker with the ability to analyze data and market trends. Ability to identify gaps and growth potential. Excellent leadership, communication, negotiation, and presentation skills. Strong cross functional collaboration skills. Proficiency with CRM software and Sales tools. Ability to travel in excess of 50%. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $120,000 - $150,000. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this role is eligible to earn commissions. Accela's U.S. team members will receive a generous benefits package consisting of options including medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI-Remote
    $120k-150k yearly Auto-Apply 2d ago
  • Legal Director

    Accela 4.7company rating

    Remote job

    ABOUT THE ROLE Accela is seeking a proactive and business-minded Legal Director to support our growing sales and services teams. Reporting to the Chief Legal Officer, this role will serve as a key legal advisor on commercial transactions and revenue-generating activities. The ideal candidate will bring deep experience in negotiating complex SaaS and services agreements, particularly in the public sector, and will thrive in a fast-paced, collaborative environment. This is a hands-on role that requires strong business acumen, excellent judgment, and the ability to balance legal risk with business objectives. You'll work closely with cross-functional teams including Sales, Services, Finance, and Operations to support deal flow and help scale legal processes as the company grows. SPECIFIC RESPONSIBILITIES Draft, review, and negotiate a wide range of commercial agreements, including SaaS, software licensing, professional services, and maintenance agreements. Partner with Sales and Services teams to drive deals to closure efficiently while maintaining compliance with legal and regulatory requirements. Provide strategic legal guidance on RFPs, government procurement processes, and contract structures. Collaborate with internal stakeholders to develop and implement scalable legal processes and templates that support revenue growth. Support cross-functional initiatives involving legal input, including compliance, sales operations, and risk management. Stay current on relevant laws, regulations, and industry trends affecting SaaS and public sector contracting. Identify and develop a secondary area of legal expertise (e.g., privacy, compliance, or employment law) to support broader legal team initiatives. REQUIRED QUALIFICATIONS Juris Doctor (JD) from an ABA-accredited U.S. law school. Active membership in a state bar, with eligibility for California Registered In-House Counsel if not CA-barred. 6+ years of legal experience, including at least 3 years in-house at a technology or SaaS company. Strong experience negotiating commercial contracts, particularly with government entities. Solid understanding of SaaS business models and software licensing. Ability to manage multiple priorities and work independently in a fast-paced environment. Excellent communication and interpersonal skills with a collaborative, team-first mindset. PREFERRED QUALIFICATIONS Familiarity with revenue recognition principles and their impact on contract terms. Experience supporting enterprise software sales and professional services engagements. Exposure to privacy, compliance, or government relations is a plus. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $200,000 - $250,000. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this role is eligible to earn commissions. Accela's U.S. team members will receive a generous benefits package consisting of options including medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI-Remote
    $200k-250k yearly Auto-Apply 2d ago
  • Technical Project Manager

    Accela Government Software 4.7company rating

    Remote job

    ABOUT THE ROLE We are seeking a highly motivated and results-oriented Technical Program Manager (TPM) to lead enterprise-level programs and projects with a focus on data and technology initiatives. This role is critical for driving clarity, alignment, and execution across multiple teams and stakeholders. The ideal candidate thrives in a fast-paced environment, ensures requirements are truly ready for execution, knows how to break down complex work into actionable pieces, and can keep programs alive through disciplined execution and proactive problem-solving. SPECIFIC RESPONSIBILITIES * Lead enterprise-wide technology and engineering initiatives from concept to delivery. Manage a portfolio of complex, high-impact programs and ensure they land on time, and within scope. * Partner closely with the Director of Product and Engineering Operations and cross-functional stakeholders to define project goals, success metrics, and delivery roadmaps. * Ensure requirements and acceptance criteria are clear, complete, and actionable before execution. Identify gaps, raise risks, and prevent teams from moving forward with unclear inputs. * Drive cross-functional consensus on designs, trade-offs, and key decisions. Ensure stakeholders are heard, decisions are understood, and teams are aligned before moving forward. * Build scalable frameworks for project tracking, reporting, and governance. Deliver consistent, data-driven updates to business leaders and executives. * Drive planning, prioritization, and execution in agile environments, ensuring adaptability while keeping teams aligned to outcomes. * Anticipate cross-team dependencies, facilitate project reviews, and create risk mitigation plans that resolve issues before they derail delivery. * Provide transparent, no-spin progress updates to executives and stakeholders. Hold leaders and teams accountable to commitments. * Identify and implement improvements in process, tooling, and resource planning to keep teams efficient and programs predictable. * Promote data-driven decision-making and agile ways of working across the organization, raising the bar for how we deliver. REQUIRED QUALIFICATIONS * 8-10 years of project/program management experience within data, analytics, or technology environments. * Proven experience managing large, cross-functional, high-impact projects across multiple teams. * Strong grasp of requirements management, readiness assessments, and work breakdown structures. * Exceptional leadership, communication, and stakeholder management skills, able to bridge technical and business conversations. * Adept at using project management tools and reporting frameworks. * PMP, Agile, or Scrum certification. * Strong problem-solving mindset, with the ability to adapt in fast-paced and dynamic environments. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. Work-Life Balance: Accela is a "remote-first" organization and offers remote work options where feasible so employees can work in an environment that sparks motivation and creativity. Additionally, Accela offers generous paid time off with paid holidays, paid annual leave, paid "wellness days" offered sporadically throughout the year to focus on rest and relaxation, and a company "soft-close" during the week between Christmas Day and New Year's Day. Career Growth and Development: Accela encourages and practices promoting from within to enable employees to hone or expand their skill set, contribute more value to the company, and grow. In addition, Accela offers non-promotional learning and development opportunities for skills enhancement through on-the-job training and internal and external education, including a paid LinkedIn Learning subscription to all employees. As a global company, Accela employees have the opportunity to work closely with international teams, providing a broader perspective and a chance to develop a global network. Accela Culture: Our closely integrated, diverse team thrives on a #oneteam philosophy, embracing agile methodologies for software development, fostering a culture of collaboration, and active communication. At Accela, your ideas matter, your contribution makes an impact, and together we thrive. We think of employees as partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity-from our commitment to the highest-quality SaaS solutions to the way we engage with our customers and communities to do business responsibly. We offer our employees strong values and purpose, empathetic leadership, and a place where all people feel they belong. Accela believes in building a diverse and inclusive culture where team members can make a real impact. Your best work starts here. #Oneteam #BeWellWorkWell #LI-Remote Create a Job Alert Interested in building your career at Accela? Get future opportunities sent straight to your email. Create alert
    $90k-126k yearly est. Auto-Apply 37d ago
  • Technical Training Specialist

    Accela 4.7company rating

    Remote job

    ABOUT THE ROLE The Technical Trainer designs, develops, and delivers engaging product and user training focused on the Accela Civic Platform. This role emphasizes the creation of video and eLearning content that helps customers, partners, and internal teams gain the skills needed to implement and manage Accela solutions effectively. The trainer may also conduct live, instructor-led virtual sessions on specific Civic Platform topics to support interactive learning and reinforce key concepts. SPECIFIC RESPONSIBILITIES Design and develop engaging technical training materials for Civic Platform products, including video tutorials, eLearning modules, and simulations. Deliver live, virtual instructor-led training sessions for select product areas as needed. Collaborate with product, implementation, and customer success teams to ensure training aligns with product updates and customer needs. Develop supporting education materials such as course guides, scripts, assessments, and hands-on exercises. Maintain an in-depth understanding of Accela implementation methodologies, Civic Platform functionality, and internal systems. Administer and maintain content within Accela University applications to ensure accuracy, organization, and usability. Contribute ideas and best practices to continuously enhance Accela's training library and learner experience. REQUIRED QUALIFICATIONS BA/BS degree in Education, Instructional Design, Business Administration, or related field. 3+ years of experience designing or delivering technical training, with at least 2+ years in a software or SaaS environment. 3+ years of experience administering or supporting the Accela Civic Platform and associated/supporting applications. Proven experience creating self-paced eLearning and instructional videos using modern authoring tools (Articulate, Camtasia, Captivate, etc.). Strong presentation, communication, and editing skills with attention to instructional clarity and engagement. Ability to manage multiple training projects in a fast-paced environment with minimal supervision and ability to navigate ambiguity. Collaborative, innovative mindset with strong attention to user experience. Familiarity with government workflows is a plus. Availability to deliver live virtual sessions as needed; no regular travel required. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $65,000 - $75,000. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this role is eligible to earn commissions. Accela's U.S. team members will receive a generous benefits package consisting of options including medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI-REMOTE
    $65k-75k yearly Auto-Apply 2d ago
  • Account Executive - Mid Atlantic

    Verint 4.8company rating

    Remote job

    At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at *************** Overview of Job Function: The Account Executive is responsible for growing existing accounts and developing new opportunities to increase our top and bottom line in the Mid Atlantic territory (VA, WV, KY, NC). The Account Executive will be assigned an individual sales quota of bookings responsibility within an assigned region and/or end-user verticals focused on selling FSS (Fraud and Security Solutions) video-based security solutions. Principal Duties and Essential Responsibilities: Execute the Company's sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting and profiling, and conducting regular new prospect appointments per week. Provide effective sales presentations/product demonstrations to prospective customer management, including hosting Company site visits if necessary. Maintain effective relationships with established customers by monitoring installed systems and developing strategies to maximize revenue opportunities through expansions and upgrades and additional systems. Thoroughly assess the customers' needs and present an appropriate sales solution. Prepares appropriate sales order paperwork to ensure purchase order reflects appropriate configuration/ solution for the customer. By way of the company's CRM tool, provides the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, the status of the sales pipeline and results of prospecting activities. Provides routine updates to the Company's sales database with account activity and status. Maintain a thorough ongoing knowledge of Verint products and technology, as well as industry trends. Provide ad hoc reports and perform assigned projects as needed. Minimum Requirements: Bachelor's Degree or equivalent work experience. Minimum of three (3) years of experience selling security and/or video-based technology. Comprehensive experience with in-direct sales through integrators, leveraging a strong network of relationships. Knowledge of emerging market needs in the field of video-based security technologies including information technology, local and wide area networks, wireless devices, and software analytics. Must have good technical competency to understand and effectively communicate information about Verint products. Proven capability to successfully penetrate into end users and call on senior-level organizational contacts. Proficiency in Outlook, Excel, and PowerPoint. Must be located in or very near the Mid Atlantic territory. Willingness to travel 50%+ to the assigned region and throughout the U.S. as required. Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. Preferred Requirements: IT background preferred. Prior experience in the security industry preferred. Familiarity with VERINT Products is preferred.
    $75k-98k yearly est. Auto-Apply 8d ago
  • Salesforce CPQ Lead

    Anaplan 4.5company rating

    Remote job

    At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! As part of the IT Go-to-Market Systems team, you will lead the technical design, development, and enhancement of Salesforce CPQ solutions. This role is both hands-on and requires managing a small team (1-2 members). We are looking for someone who has deep expertise in CPQ and a strong understanding of downstream Quote-to-Cash processes, including orders, billing, and revenue, or a willingness to develop in those areas. You will work closely with Business Systems, Deal Desk, Finance, Sales, and Engineering teams to build scalable solutions for complex pricing, quoting, contract amendments, subscriptions, and lifecycle automation. Your Impact Lead technical delivery of Salesforce CPQ enhancements, integrations, and platform improvements. Hands on experience on building QCP, complex pricing structured and understanding on CPQ limitations. Strong background on SaaS. Own product rules, pricing logic, quote templates, approval workflows, and integration points (CLM, ERP, Finance, etc.). Design scalable architectures that support future extensibility into order, billing, and revenue processes. Translate business requirements into technical solutions, user stories, system designs, and documentation. Ensure quality through code reviews, deployment best practices, and post-production support. Strong implementation background on LWC components, Apex code and understanding of Agent force concepts. Understanding of Revenue Cloud and migrations impacts from CPQ to RCA. Your Qualifications 10+ years of Salesforce experience, including 8+ years of hands-on Salesforce CPQ. 2-4 years acting as Technical Lead / Manager or leading small implementation teams. Strong skills in Apex, SOQL/SOSL, LWC, data modeling, and integration via APIs. Deep understanding of Quote-to-Cash lifecycle: products, pricing, renewals, amendments, contract structures. Familiarity with or interest in advanced Quote-to-Cash capabilities: Orders, subscription billing, revenue workflows, usage-based pricing, or Revenue Cloud concepts. Experience in Agile development, backlog prioritization, and CI/CD deployment processes. Nice to Have Exposure to Salesforce Billing, Order Management, or Revenue processes (or currently learning). Experience with integrations to ERP/finance systems like NetSuite, SAP, or Workday. Knowledge of Conga CLM, DocuSign, or document generation tools. Experience in training end users and creating system documentation. Salesforce Certifications (preferred): Salesforce CPQ Specialist; Sales Cloud Consultant; Platform Developer I/II; Revenue Cloud or Billing (in progress/interest is acceptable). Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.
    $90k-134k yearly est. Auto-Apply 6d ago
  • Program Manager, GTM

    Accela 4.7company rating

    Remote job

    ABOUT THE ROLE Accela is seeking a highly organized, execution-focused Program Manager to support our Go-to-Market (GTM) organization. This role operates at the intersection of operations, finance, legal coordination, vendor management, and large-scale event execution. The ideal candidate is comfortable managing complex workflows, budgets, and contracts while also rolling up their sleeves to support high-visibility customer and sales events. You will play a critical role in ensuring GTM programs run efficiently, compliantly, and on budget. SPECIFIC RESPONSIBILITIES Contract, Vendor & Compliance Management Coordinate contract review and approvals with Legal, Finance, and internal stakeholders Ensure agreements comply with company policies prior to execution Manage contract routing, approvals, and signature tracking Oversee vendor and contractor onboarding, including documentation and PO setup Maintain organized, accurate records of contracts and vendor information Budgeting & Financial Operations Lead GTM budgeting activities, including annual planning and quarterly reforecasting Track actual spend vs. budget and analyze variances Manage purchase requisitions, purchase orders, and invoice processing Monitor vendor spend and support financial reporting Process & Program Governance Build and maintain standardized workflows, templates, and checklists Ensure consistency, compliance, and operational rigor across GTM initiatives Partner cross-functionally to ensure timely program execution Prepare regular reports on contract status, budgets, and vendor activity Event Program Management Support planning and execution of Accela's events portfolio, including: Accelarate (annual user conference) Regional User Groups and Community Roadshows CIO Showcases Tradeshows and industry conferences Sales QBRs, Sales Kickoff (SKO), and leadership meetings Lead key Accelarate program areas such as: Expo Hall Exhibitor Services Registration & Mobile App Pre-show customer support Support additional event workstreams including sponsorships, housing, F&B, promotions, and experiential elements On-Site Execution Travel to events (20-30%) to support live execution Serve as a frontline representative of Accela, delivering a best-in-class experience for customers, partners, and vendors REQUIRED QUALIFICATIONS 5+ years of experience in program management, operations, or GTM operations Experience partnering cross-functionally with Legal, Finance, Marketing, Sales, and external vendors Strong budgeting, forecasting, and financial tracking skills Experience supporting or managing large-scale events Highly organized, detail-oriented, and process-driven Comfortable operating in a fast-paced, high-visibility environment Strong communication and stakeholder management skills DESIRED QUALIFICATIONS Experience supporting enterprise SaaS go-to-market teams Familiarity with contract management and procurement workflows Experience managing external agencies and event vendors Advanced Excel or financial reporting skills Prior experience supporting customer-facing programs or conferences About Accela For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. Compensation And Well-being The annual base salary range for this full-time position is $100,000 - $125,000. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this role is eligible to earn commissions. Accela's U.S. team members will receive a generous benefits package consisting of options including medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI-Remote
    $100k-125k yearly Auto-Apply 1d ago
  • Senior Engineer, Data & Analytics

    Anaplan 4.5company rating

    Remote job

    At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Your Impact We are seeking an experienced Data & Analytics Senior Engineer to design, build, and deploy complex data models in Anaplan and manage data warehousing projects, as well as build and deploy internal applications to support our technology lifecycle, service delivery, and collaboration tools. You will integrate data from SaaS sources like Salesforce, Adobe Analytics, Workday, and Splunk into Anaplan and Google BigQuery. You will also: Maintain the highest levels of development practices, including creating technical designs, writing clean, self-sustaining code, and managing system configurations. Implement and maintain DataOps practices, including managing data infrastructure as code (IaC) with Terraform and utilizing Git for version control. Work closely with analysts and business process owners to translate business requirements into technical solutions and present analysis results. Conduct Database Performance Tuning, Load Testing, Data Migration, and design efficient ETL/ELT processes. Drive projects to synchronize efforts and achieve business goals. Your Qualifications 8+ years in data orchestration, data warehousing, and ETL/ELT development. Proficient in Python (production-level scripting, understanding existing code, Pandas DataFrames, ReST API Calls). Proficient in SQL Querying; extensive experience with Google BigQuery and the broader GCP platform. Strong knowledge of database concepts. Proven experience developing and troubleshooting ETL/ELT processes. Exposure to ETL tools (e.g., Informatica is a plus) and understanding of ETL/ELT architecture, including Modern Data Architecture (Data Lake). Experience with Git for version control and Terraform for Infrastructure as Code (IaC). Familiarity with CI/CD principles. Strong troubleshooting skills are a must for identifying and resolving complex data issues. Model-building experience in Anaplan is highly valued. Project Management Experience working in an Agile/Scrum environment using tools like JIRA. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.
    $136k-180k yearly est. Auto-Apply 6d ago
  • Solution Consultant

    Verint 4.8company rating

    Remote job

    At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ************** Overview of Analytics Solution Consultant Job Function: The Presales Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will run the sales engagement through the presales process which includes: deliver product demonstrations for customers, partners, and prospects during sales engagements, lead customer discovery sessions, respond to bids, RFPs/RFIs, deliver POCs, build and deliver compelling business case that is aligned to customer's use case order to drive license revenue and customer success. Partner with customers to help consult and define their Voice of the Customer Analytics and Customer Engagement Management programs. Familiarity with Verint or similar products; and/or understanding of Contact Center, cloud technology, call recording, Speech Analytics, Text Analytics, Real Time Speech Analytics, Automated Quality, Natural Language Processing, Automatic Speech Recognition (ASR). Primary Objective: The Analytics Presales Solution Consultant is responsible for supporting the sales team both in Verint and Verint's partners in meeting software and SaaS revenue targets through executing a business driven sales methodology that links our solutions with prospect business drivers. Principal Duties and Essential Responsibilities: • Execute the Company's sales strategies and support achievement of established sales quota. Sales quota will be based on assigned practice quota as well as national targets. • Through a consultative approach use industry knowledge and best practices, coupled with knowledge of how Verint's solutions can drive improvement to secure new business and differentiate us from our competition. • Work in conjunction with our account executives and other pre-sales consultants to derive a winning proposition and sales strategy for new license opportunities. • Execute customer/prospect discovery sessions, executive meetings, business case creation (including ROI) strategy sessions, roadmap workshops and review meetings with customers that lead to an on-going knowledge gathering exercise with the ultimate aim of securing additional business within the customer base or to acquire new prospects. • Deliver compelling customer demonstrations that showcase the capabilities of the solutions and areas of greatest value and ROI based on specific customer requirements and needs. • Generating detailed business reports and action plans identifying areas of strengths and weaknesses within the customers/prospects operational and business processes clearly identifying where Verint can offer operational excellence and bring clear business advantage. • Collaborate with the customer/prospect and sales team to develop the appropriate solution bill of material to drive customer satisfaction and value. • Work collaboratively on cross functional teams to continually provide feedback on ways Verint can improve product functionality, consulting services, training offerings and sales collateral, demo content and messaging. • Where required, provide continuity through the hand off phase to services to ensure the customer's expectations are met. • Serve as a role model; mentoring the sales team, transferring skills/knowledge for solution selling as it relates to our Verint Solutions. Minimum Requirements: • Bachelor's Degree in Business Administration or equivalent work experience, having been a part of a business consultancy team within a management consulting solution provider. • 5+ years of experience in a consulting or presales role with a successful track record in the complex pre-sales process, preferably in enterprise software solution selling. • Excellent communication skills to effectively present to a wide range of audiences, including an ability to communicate business and technical concepts clearly, effectively and convincingly through presentations and demos. • Ability to demonstrate software to executive audiences. • Ability to create a compelling, value based presentations. • Ability to interpret critical business challenges and translate to optimal business process recommendations - multi-level and organizational opportunities. • Demonstrated history of working with customers and collaborating with extended sales teams to help complete a complex product sale. • Ability to grasp and describe technology concepts using terminology that an operations person or executive can understand. • Be able to articulate proposals and return on investment to operations management buyers. • Self-motivated and a team player. • Ability to manage multiple projects and tasks to completion with minimal supervision. • Must possess a creative, energetic and enthusiastic presentation style. • Must possess strong listening skills. • Demonstrated highly developed project management and organizational skills. • Ability and proven experience interfacing with all levels of management. • Travel expectations are 50-60%. • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations • The ability to obtain the necessary credit line required to travel. Preferred Requirements: • 5+ year's presales experience selling enterprise software solutions in the Workforce Optimization, Customer Analytics, Engagement Management technical solution areas. • Deep knowledge of workforce optimization. • Familiarity with Verint products; and ability to develop detailed knowledge of application recording (screen and/or data capture), analytics applications, employee performance management, eLearning, coaching, forecasting and scheduling, and feedback/survey solutions is beneficial. • Knowledge of effective organizational design, business approaches, hierarchy, and structure for optimal performance, and the ability to work within the confines of an existing client structure. • Strong understanding of baseline, benchmarking, performance management and measurement strategies. #LI-BS1
    $83k-110k yearly est. Auto-Apply 60d+ ago
  • Software Support Engineer (Backline)

    Accela 4.7company rating

    Remote job

    Please note: This is a remote role; however, candidates must currently reside in the United States and be legally authorized to work in the U.S. at the time of application. ABOUT THE ROLE SPECIFIC RESPONSIBILITIES Serve as the primary escalation point for unresolved cases from the Frontline team. Reproduce complex issues within sandbox or test environments to determine root cause. Conduct detailed log analysis, API tracing, and SQL-level data validation. Identify software defects and collaborate directly with Product Management & Engineering on debugging, verification, and fix validation. Partner with CloudOps to diagnose infrastructure, performance, or integration issues. Provide mentorship and technical guidance to Frontline Engineers. Contribute to internal documentation, technical training, and troubleshooting guides. Participate in post-mortems and defect triage meetings. Track recurring patterns and escalate systemic product or process issues. REQUIRED QUALIFICATIONS 4-7 years of SaaS product support or software engineering experience. Advanced SQL and relational database knowledge. Strong understanding of web application architecture, REST APIs, and integrations. Hands-on experience with debugging tools (Postman, Fiddler, Wireshark, etc.). Root cause analysis and problem-solving skills. Experience with at least one programming or scripting language (JavaScript, Python, or C#). Excellent written and verbal communication. Ability to manage multiple complex cases independently. DESIRED QUALIFICATIONS Experience with Accela Civic Platform, Citizen Access, or Accela Mobile. Knowledge of Azure or AWS architecture and monitoring tools. Experience in enterprise SaaS support or GovTech environments. Familiarity with CI/CD pipelines and version control. Bachelor's degree in Computer Science or equivalent experience. CORE COMPETENCIES Technical Mastery: Expert-level troubleshooting across APIs, databases, and integrations. Analytical Thinking: Reproduces and isolates complex issues methodically. Collaboration: Communicates effectively across teams and departments. Mentorship: Coaches peers and contributes to shared learning. Customer Advocacy: Ensures accurate, sustainable resolutions for customers. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $75,000 - $80,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement. Accela's U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation #LI
    $75k-80k yearly Auto-Apply 2d ago
  • Sr. Technical Consultant

    Verint 4.8company rating

    Remote job

    At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at *************** Overview of Job Function: The Fraud Security Solutions (FSS) Sr. Technical Consultant is a role that requires working in close partnership with the Wells Fargo technical IT team and their Integrators to ensure long-term success for both the End-Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical tasks, projects, and regular communication updates, both on-site and remote, in order to promote a productive and positive relationship, ensuring Wells Fargo success by following a defined methodology and by coordinating FSS resources in Sales, Professional Services, Product House and Support. Principal Duties and Essential Responsibilities: * Serve as the primary technical point of contact for all assigned tasks and projects at Wells Fargo. Embed within the Wells Fargo IT technical team for all Verint video solutions projects, technical issues, and communication updates. * Complete all assigned tasks, either on-site at Wells Fargo locations (primarily Charlotte, NC) or remote, which may include installations, upgrades, new releases, configuration, testing, investigation and troubleshooting of application software, hardware components, DVR firmware, camera firmware, network switches, and other third-party integrations. * Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and provide timely updates. * Manage technical status reports and project tracking updates with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior Technical Liaison. * Manage daily operations and work with the Verint FSS Wells Fargo account team to position both FSS and Wells Fargo to drive achievement of Verint goals and customer objectives. * Participate in weekly technical tracking meetings and quarterly QBR meetings reporting on progress against technical tasks and goals. * Develop and manage process documentation for product deployment efforts. * Develop and manage user acceptance requirements and deployment to include Proofs of Concept (POC) and pilot efforts. * Provide training to bank personnel using online and in-person tools. * Oversee and direct analytics/AI deployments on a large scale. * Oversee and direct cloud testing and deployment of the Verint FSS Cloud solution. Minimum Requirements: * Bachelor's Degree in IT, Computer Science or other related field, or equivalent work experience. * 7+ years' experience in a technical, customer facing role or physical security in the U.S. banking sector. * Strong technical skills in enterprise software, video surveillance systems, database technology, network management, application configuration, and troubleshooting. * Strong experience in user acceptance testing to include development of user requirements as well as overseeing the testing within the customer environment. * Strong project management experience using multiple tools for tracking and managing large scale software deployments. * Experience rolling out large scale (100 plus) sites of video analytics, tracking accuracy, and monitoring effectiveness of those analytics, and reporting findings to business unit. * Proven record in process documentation for large scale security systems deployments. * Experience using online and in-person training tools to improve the level of understanding of security systems to a large, enterprise user base. * Excellent and professional written/verbal communication and listening skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences, including non-technical. * Strong technical aptitude and demonstrated ability to communicate using standard IT and software terminology. * Ability to prioritize and drive cross-functional issues to a successful resolution on behalf of Wells Fargo. * Excellent track record in developing relationships with a high degree of integrity and trust. * Willingness and ability to travel up to 50% domestically, occasionally at short notice. * Must reside in Charlotte, NC or within 4-5 hours driving distance. * Successful completion of the background check process, including but not limited to employment, education, criminal convictions, OFAC, SS Verification and credit, where available and in accordance with federal and local regulations * Wells Fargo may request that additional checks be conducted on Verint employees. Verint reserves the right, consistent with applicable law, to require employees in certain positions to undergo background checks periodically or as needed based on our customers' requirements. Preferred Requirements: * Experience with the installation, support, usage, or administration of Verint FSS software and hardware. * Experience in managing large, complex physical security projects and tasks in the US banking sector. * Leadership experience focusing on multi-team collaboration and operations. * Deep understanding of large financial institution challenges and scalability concerns. #LI-KD1 MIN: $198K MAX: $110K
    $110k-198k yearly Auto-Apply 60d+ ago
  • Transformation & Financial Flexibility Manager

    Anaplan 4.5company rating

    Remote job

    At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Our Transformation & Financial Flexibility Manager will lead the efforts across Anaplan to deliver process and systematic changes to the business, resulting in a more efficient company structure. The candidate will focus on two to three key initiatives during the year to yield structural cost improvement. The outcome will impact change in the company to move from a fixed cost approach to a cost structure that behaves largely variable and will free up budgetary capacity for funding targeted investments, transition costs, and profit improvement. The ability to influence across functions and through all levels of the organization will be essential to success. As a member of the Finance organization, this crucial hire understands the accounting standards that influence cash costs and Non-GAAP profitability measures, coupled with sound financial savvy. Your Impact Timely delivery of project results that meet or exceed agreed-upon metrics or goals Structuring of identified business challenges logically Hands-on leadership and mentoring of Project Managers on process improvement and general project management skills Key driver for change within the business units aligned to supporting project execution and toll-gating and helping them to learn, understand, adjust, and grow with the business transformation Conducting in-depth analyses (when required), including data collection, data analyses, and synthesis of data to generate key insights for projects or Lean deployment strategies Developing presentations for senior management to facilitate discussions on project or program progress, results, and assistance needed from them Ensuring disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by the voice of the customer Quantifying impact of projects on financials, productivity, customer experience, and compliance Promoting a risk-aware culture; ensuring efficient and effective risk and compliance management practices by adhering to required standards and processes Recognizing obstacles preventing others from achieving their goals and readily intervening, finding resourceful ways to remove them Developing and maintaining relationships with senior leadership Your Qualifications Bachelor's Degree in Accounting or Finance from an accredited university; MBA preferred Background in Lean Six Sigma or related continuous improvement areas Experience in change management, partner management, and influencing people without authority Experience in engineering process re-engineering, offshoring, and outsourcing Strong oral and written communication, interpersonal, presentation, and organization skills Ability to communicate with all levels of staff, management, and senior leadership Proven ability to work in ambiguity Highly motivated to take ownership and drive initiatives with minimal direction Capacity to think strategically and innovatively FYI: This position is eligible for a hybrid work schedule requiring two days per week on-site. Candidates must reside within 50 miles of one of the following Anaplan office locations: Miami, New York City, Reston/Herndon (VA), Minneapolis, San Francisco, or San Ramon (CA). Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.
    $121k-170k yearly est. Auto-Apply 6d ago
  • Major Account Executive - Telco, Media, Tech

    Anaplan 4.5company rating

    Remote job

    At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan is hiring a MAJOR ACCOUNT EXECUTIVE - TMT (Technology, Media, Telco). In this role, you will take your consistent record of selling sophisticated technology solutions and account management and sell an incredibly versatile platform. Our sales team is helping industry leaders understand the impact of Anaplan's product and how our connected planning solution is bridging the gap between financial and operational decision-making. You will help our customers achieve their immediate business goals while setting their business up for the future. This role will be a catalyst to Anaplan's continued growth while leading digital transformation. Reporting directly to the Regional Vice President (RVP), you will navigate large organizations handling between 1 and 8 strategic accounts, in most cases existing and meaningful Anaplan customers. You will be supported by an experienced, cross-functional team to assist in your success to build customer value and drive business and revenue onto the Anaplan platform. Your Impact Engaging with targeted financial business services enterprise prospects to identify broken business processes and position Anaplan's unique ability to solve the problem Build Anaplan's business value throughout the selling engagement. Navigating sophisticated prospect environments to align the prospect around the Anaplan solution Conduct highly effective presentations to VP through C-level executives and key C-suite level decision makers including CFOs, CROs, and senior leaders in supply chain, workforce, and other business functions Develop and own coordinated account planning and opportunity planning process Apply Anaplan's value-based selling methodology and tools to run sales processes and accurately forecast business Employ best-in-class account leadership skills to identify account expansion opportunities by cross-selling and up-selling opportunities within targeted accounts Perform strategic sales planning, leading to accurate forecasting of the business Work with cross functional members of Sales Development Reps, Marketing, Solution Consultants, and the Customer Success teams Your Qualifications 8+ years consultative sales experience into Fortune 2000 companies, ideally in SaaS solutions Demonstrated experience selling into financial business services accounts Demonstrated understanding of the pressing business challenges faced by financial business services organizations today Success selling into the highest levels of accounts with a C-Suite focus Track record of overachieving sales quota & targets, including shown history of multiple seven-figure annual contract value (ACV) deals (services and/or software) Strong senior executive network in your territory with customers and partners in relevant industry Proven experience with sophisticated partner & internal team organizations Proven executive network in the financial business services industry, spanning from Director- to C-level executives Business, Finance, Economics, related BS/BA degree or relevant years of experience Preferred Skills Experience with SFDC, Altify, Marketo, and Engagio a plus Account Planning experience Altify, MEDPICC, Miller Heiman #LI-REMOTE Base Salary Range:$139,000-$188,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.
    $139k-188k yearly Auto-Apply 6d ago
  • Sr Director, Product Marketing and Strategy

    Accela 4.7company rating

    Remote job

    ABOUT THE ROLE: Reporting to the Chief Product Officer, the Senior Director of Product Marketing & Strategy is responsible for shaping Accela's outbound product narrative, market positioning, and go‑to‑market readiness across our portfolio. This role blends strategic product marketing with market intelligence, ensuring that customer needs, competitive dynamics, and market signals inform how Accela positions its solutions and prioritizes portfolio investments. This leader partners closely with Product, Marketing, Sales, Customer Success, and Finance to drive cohesive, market-informed storytelling and support Accela's growth in govtech. SPECIFIC RESPONSIBILITIES Market & Competitive Strategy Develop and maintain a strong point of view on the govtech landscape, including buyer behaviors, procurement patterns, competitive trends, and emerging opportunities. Run ongoing market and competitive intelligence, translating insights into clear implications for product positioning and go-to-market strategy. Provide structured input into strategic conversations with Product and Executive leadership. Product Marketing and Outbound Strategy Own product positioning, value propositions, and solution messaging across priority products and verticals. Partner with Marketing to build differentiated content-solution overviews, sales decks, product collateral, launch messaging, and analyst-facing narratives. Support Sales with competitive positioning, strategic deal framing, and customer-facing product storytelling. Represent Accela's product strategy narrative in analyst discussions, customer advisory boards, and strategic customer conversations. Pricing, Packaging, and Monetization Collaborate with Product, Sales, and Finance on pricing and packaging discussions. Provide market, buyer, and competitive insights to inform pricing decisions, packaging options, and adoption levers. Assess how competitors and adjacent markets structure pricing; offer data-driven recommendations Cross-Functional Alignment Ensure tight partnership with Product, Engineering, Sales, and Marketing to align messaging, enablement, and product direction. Drive consistency across the funnel-from roadmap narrative → marketing → sales execution. Deliver high-quality executive communications, including market briefs, competitive updates, and portfolio insights. Portfolio & Strategy Support Participate in TAM analysis, customer segmentation, and portfolio-level market sizing. Provide market signals and competitive insights to help shape product themes and strategic bets. Support the evaluation of product gaps, expansion opportunities, and market-fit assessments. Contribute to product investment discussions, ROI modeling, and business-case creation. REQUIRED QUALIFICATIONS 8-10+ years of experience in B2B SaaS product marketing, product strategy, or a related role; govtech or public-sector experience strongly preferred. Demonstrated strength in product positioning, solution messaging, and competitive/market analysis. Experience participating in pricing and packaging discussions or supporting monetization initiatives. Excellent executive communication skills; able to influence senior leaders and cross-functional partners. Proven ability to translate market insights into clear go-to-market direction. DESIRED QUALIFICATIONS Experience in govtech, public sector, or highly regulated enterprise SaaS (permitting, licensing, justice, utilities, etc.). Track record shaping outbound product strategy, including messaging frameworks, solution narratives, and strategic deal support. Hands-on experience running or synthesizing market research and competitive intelligence programs. Exposure to TAM modeling, portfolio analysis, or strategic planning with product teams. Comfortable partnering deeply with Product, Engineering, Sales, and Finance in a matrixed environment ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $200,000 - $220,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement. Accela's U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI-Remote
    $200k-220k yearly Auto-Apply 2d ago
  • Senior Cloud Network Engineer

    Microstrategy 4.6company rating

    Remote or Tysons Corner, VA job

    Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends-we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values-bold, agile, engaged, impactful, and united-are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. Job Description The Role: Establish daily priorities and activities relating to all cloud and network infrastructure, including designing, implementing, and managing global hybrid and multi-cloud network architectures across AWS, Azure, and GCP. This role operates in a hands-on, high-tech, operational capacity and works closely with Information Systems leadership to define and execute strategic goals for cloud networking, security, connectivity, and automation. In-Office Position: At Strategy, Monday, Tuesday, Wednesday, and Thursday are in-office days with Fridays as work-from-home. Your Focus: Cloud & Network Architecture * Manage full life-cycle processes (define, design, develop, deploy) for projects related to the modernization, upgrade, and ongoing maintenance of hybrid and multi-cloud network infrastructure. * Design, implement, and support cloud network architectures across AWS VPC, Azure vNet, and GCP VPC including routing, segmentation, security policies, and traffic flows. * Engineer high-availability cloud connectivity solutions using AWS Direct Connect, Azure ExpressRoute, GCP Cloud Interconnect, Site-to-Site VPN, IPSec, BGP, and other hybrid routing mechanisms. * Support cloud operations across AWS, Azure, and GCP for all network-related activities, ensuring secure and optimized cloud performance. Cloud Security, Routing & Traffic Engineering * Implement and maintain cloud-native security controls: AWS Security Groups & NACLs, Azure NSGs/ASGs, GCP firewall rules, and cloud routing policies. * Deploy and maintain cloud load balancing solutions (ALB/NLB, Azure Load Balancer, Azure App Gateway, GCP GLB). * Integrate cloud networking with Zero Trust security principles and identity-based segmentation. Automation & Monitoring * Deploy cloud-native monitoring and logging solutions (CloudWatch, Azure Monitor, GCP Cloud Operations Suite) and integrate with enterprise NMS tools. * Build and maintain automated network provisioning pipelines using Terraform, CloudFormation, Azure Bicep, and CI/CD tooling. * Promote automation and operational efficiency across security, systems engineering, and cloud operations teams. Operational Support & Leadership * Serve as a key escalation point for complex cloud and network issues across AWS, Azure, GCP, and on-prem environments. * Prepare management reporting on network health, cloud uptime, connectivity incidents, and performance trends. * Develop and maintain operational best practices for cloud networking, security, and monitoring. * Lead cross-functional project teams to deliver scalable cloud network initiatives. Strategic Research & Governance * Evaluate emerging cloud networking technologies and propose strategic improvements. * Identify and implement cost-effective cloud connectivity, routing, and security solutions. * Document cloud architecture standards, network design changes, and operational procedures. Qualifications * Bachelor's Degree in Computer Science or a related field (or equivalent experience). * 4+ years experience in a corporate IT environment. * 2-4 years hands-on experience designing and supporting cloud and hybrid network architectures. * Hands-on experience with: * AWS: VPC, Transit Gateway, Direct Connect, PrivateLink, Route 53, NAT Gateway * Azure: vNet, ExpressRoute, Virtual WAN, NSG/ASG, Private Link, Azure Firewall * GCP: VPC, Shared VPC, Cloud Interconnect, HA VPN, Cloud Router, Cloud Armor * Experience designing and supporting multi-cloud connectivity and advanced routing (BGP, IPSec tunnels, hub/spoke, global routing). * Experience with Terraform for network automation. * Experience with Palo Alto, Fortinet or similar cloud firewalls. * Strong understanding of routing protocols (OSPF, BGP), VLANs, routing design, and segmentation. * Working knowledge of SNMP, TACACS+, RADIUS, IPSec, IPv6 and network security frameworks. * Expertise in Python for automation, orchestration, and tooling. * Proficiency in regular expressions (regex). * Excellent troubleshooting skills across cloud networking, virtual firewalls, and hybrid environments. * Ability to lead large-scale network/cloud projects. * Exceptional communication, customer support, and prioritization skills. * Preferred Certifications: AWS Certified Advanced Networking - Specialty, Microsoft AZ-700, Google Professional Cloud Network Engineer, or Cisco CCNP. Additional Information Strategy is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, gender, sex, sexual orientation, gender identity, disability, veteran status, age, genetic information, or any other legally-protected basis. Strategy provides reasonable accommodation for qualified individuals with disabilities in the hiring process. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at application_accommodations@strategy.com. Visit Strategy's Careers page for additional information.
    $80k-100k yearly est. 45d ago
  • Technical Solution Consultant, AI

    Aderant 4.2company rating

    Remote job

    Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology. At Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work - ideas, experience, and passion - to drive our mission forward. Our people are our strength. Technical Solution Consultant - Security, AI & ComplianceAbout the Role We're looking for a Technical Solution Consultant to help global law firms evaluate and adopt our SaaS solutions with confidence in their security, compliance, and AI capabilities. This client-facing role will serve as the trusted expert who can explain how our cloud-hosted solutions (AWS & Azure) and AI models align with firms' security requirements, privacy commitments, and regulatory obligations. What You'll Do • Lead presales conversations with clients on security, compliance, and AI adoption. • Review and respond to security questionnaires and due diligence requests. • Present how AI models and cloud infrastructure are designed, secured, and governed. • Translate complex technical concepts into clear, client-friendly explanations. • Collaborate with internal Cloud Ops and Security teams to address client requirements. • Stay up to date on global compliance frameworks (GDPR, UK DPA, CCPA, APAC). What We're Looking For • Strong understanding of AI/ML models, architectures, and enterprise adoption patterns. • Knowledge of cloud hosting (AWS, Azure) and SaaS security practices. • Experience with enterprise clients in regulated industries (legal, financial, healthcare preferred). • Excellent communication skills and ability to simplify complex topics. • Certifications such as CISSP, CCSK, AWS/Azure Security, or AI/ML credentials are a plus. Why Join Us This is a unique opportunity to shape how global law firms adopt secure, compliant AI-driven SaaS solutions. You'll play a key role in building trust with clients and guiding them through their most critical security and compliance decisions.
    $81k-117k yearly est. Auto-Apply 52d ago
  • Anaplan Solution Architect

    Anaplan 4.5company rating

    Remote job

    At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! We are seeking an experienced Anaplan Solution Architect to join our Anaplan on Anaplan COE team. In this role, you will be instrumental in designing, developing, and maintaining Anaplan models that enable sophisticated planning, budgeting, and forecasting across the organization. You will collaborate with business stakeholders to translate complex requirements into scalable, efficient, and user-friendly Anaplan solutions. Your Impact Design, build, and deploy Anaplan models and dashboards in accordance with business requirements and Anaplan best practices (e.g., DISCO methodology). Partner with cross-functional teams to gather, analyze, and document business needs related to planning, forecasting, and reporting. Integrate data from various source systems (such as ERP, CRM, and data warehouses) into the Anaplan platform to ensure data accuracy and integrity. Optimize and maintain existing Anaplan models to improve performance, scalability, and usability. Create and maintain detailed documentation of model architecture, functionality, and processes for both technical and end-users. Provide training and support to end-users, promoting platform adoption and data-driven decision-making. Stay current with new Anaplan features and capabilities and make recommendations for process improvements. Your Qualifications Bachelor's degree in Finance, Accounting, Computer Science, or a related quantitative field. 3+ years of hands-on experience as an Anaplan Model Builder with at least 1 large and complex ground-up build. Anaplan Certification: Professional Certified Solution Architect (formerly Solution Architect) is required. Expert knowledge on Plannual best practices. Strong understanding of core business processes, such as FP&A, Accounting, or supply chain planning. Excellent communication skills, with the ability to effectively translate business needs into technical requirements. Experience with data integration technologies and large datasets. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.
    $122k-162k yearly est. Auto-Apply 6d ago
  • Principal Product Manager (Outbound), AI/UX

    Anaplan 4.5company rating

    Remote job

    At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan is redefining the enterprise planning experience for business users. From AI-powered decision intelligence to intuitive web and mobile UX, we're building a platform that's fast, predictive, explainable, and delightful to use. As a Principal Product Manager, Outbound within Anaplan's Product Organization, you will play a pivotal role in ensuring the delivery of our Anaplan Intelligence and User Experience (UX) capabilities-including CoModeler, Roel Based Analysts, PlanIQ, OpenML, Optimizer, Workflow, Management Reporting, and Microsoft 365 integrations is scalable, consistent, and aligned with Anaplan's high standards of quality. You'll define implementation standards, support ecosystem enablement, resolve complex escalations, create impressive demos, and turn field insights into product evolution. This role blends deep Anaplan platform expertise with a passion for business-user enablement, scalability, and edge innovation. Your Impact Serve as the subject matter and technical expert for Anaplan Intelligence and UX, advising on effective implementation strategies. Lead technical enablement initiatives-training programs, documentation, demo environments, and best-practice libraries-for internal teams and partners. Ensure that demos and implementation content for CoModeler, Role-Based Analysts, PlanIQ, Optimizer, Anaplan XL, and mobile apps reflect the latest capabilities and align with Anaplan's delivery standards. Partner with the Center of Excellence and solution architects to embed new UX and AI innovations into customer delivery frameworks-ensuring scalability and consistency. Empower partners with technical guidance that enables them to confidently deliver Anaplan UX and Intelligence solutions across varied use cases. Support late-stage sales opportunities as an expert in Anaplan's intelligence and user experience portfolio-helping customers understand how to deliver intuitive, intelligent planning. Deliver actionable insights from the field to product and engineering to continuously improve usability, performance, and extensibility. Present Anaplan's vision for AI and UX to customers, partners, and internal stakeholders-both virtually and at key events. Your Qualifications Deep understanding of Anaplan's intelligence and UX products and the Microsoft 365 suite. Experience in leading enterprise software implementations that involve AI, forecasting, decision optimization, or intelligent business-user workflows. Practical knowledge of how UX and AI intersect in the enterprise-from prompt design and forecasting models to end-user experience and adoption. Expertise in Anaplan modeling, data integration, workflow design, and user onboarding across web and mobile environments. Strong stakeholder communication and cross-functional collaboration skills, with a proven ability to drive product adoption across technical and business teams. Preferred Skills Understanding of how GenAI and predictive AI (e.g., Forecasting, OpenML, GenAI) can drive planning agility and user productivity. Enthusiasm for innovation at the intersection of predictive, generative, and agentic AI-and how to drive business value from it. Experience scaling delivery through partners via standards, templates, enablement content, and technical advisory services. Understanding of business-user experience across planning scenarios, with a focus on accessibility, simplicity, and adoption. #LI-SP1 Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.
    $165k-218k yearly est. Auto-Apply 6d ago
  • Enterprise Account Executive - Retail

    Anaplan 4.5company rating

    Remote job

    At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan is seeking a results-driven ENTERPRISE ACCOUNT EXECUTIVE - Retail to join our dynamic sales team. In this role, you will leverage your proven track record of selling sophisticated SaaS solutions to represent an incredibly versatile and powerful platform. We're looking for a competitor with a hunter mindset who loves to win. You will be a catalyst for our continued growth by leading digital transformation and helping industry leaders end siloed decision-making. This role reports directly to the Regional Vice President (RVP) and manages a territory consisting of both greenfield opportunities and existing Anaplan customers. This requires a unique individual who can hunt for and secure new logos while also identifying and growing opportunities within our current customer base. You will embody our core values (Innovative, Accountable, Collaborative, Transparent, Resilient, Empathetic, Authentic, Learner) as you help customers achieve their immediate goals and prepare their business for the future. Your Impact Engage with targeted consumer-focused organizations prospects to identify broken business processes and position Anaplan's unique ability to solve the problem Build and communicate Anaplan's business value throughout the selling engagement, navigating complex prospect environments to align stakeholders around the Anaplan solution. Conduct highly effective, consultative presentations to key C-suite level decision-makers, including CFOs, CROs, and senior leaders across Supply Chain, Finance, and HR. Develop and own opportunity management from start to finish across multiple customer targets and functions. Apply Anaplan's value-based selling methodology to manage a robust sales process and accurately forecast your business. Employ outstanding account leadership skills to identify expansion opportunities by cross-selling and up-selling within your targeted accounts. Collaborate effectively with a matrixed team of Sales Development Reps, Marketing professionals, Solution Consultants, and Customer Success partners to ensure customer success. Your Qualifications Ideally 10-15 years of direct, consultative sales experience, with a consistent track record of overachieving quota in a competitive market. Extensive experience selling complex SaaS solutions (enterprise resource planning, supply chain management and/or human capital management) into Fortune 2000 companies. Proven success selling into multiple Lines of Business (LOBs) and navigating complex, multi-threaded buying centers. A demonstrated history of career stability Mastery of outcome-based sales methodologies such as Challenger selling, TAS, MEDDPICC or Miller Heiman Demonstrated experience selling into Consumer (e.g. FMCG, F&B, Apparel, Retailer) accounts Demonstrated understanding of the pressing business challenges faced by consumer-facing enterprises today The Ideal Candidate You are a humble, hungry and collaborative team player with a strong hunter mindset bringing grit and competitiveness while thriving in a team environment. Strong business acumen and a naturally curious, consultative approach to understanding and solving customer challenges. You embody our I ACT REAL values: you are an Innovative, Accountable, Collaborative, Transparent, Resilient, Empathetic, Authentic Learner. #LI-REMOTE Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.
    $118k-169k yearly est. Auto-Apply 6d ago

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