Top Clinic Administrator Skills

Below we've compiled a list of the most important skills for a Clinic Administrator. We ranked the top skills based on the percentage of Clinic Administrator resumes they appeared on. For example, 9.2% of Clinic Administrator resumes contained Customer Service as a skill. Let's find out what skills a Clinic Administrator actually needs in order to be successful in the workplace.

The six most common skills found on Clinic Administrator resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Clinic Administrator jobs:
  • Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing clientele.
  • Filed appropriate paperwork and completed all expected continuing education courses on customer service and Massage Envy required courses.
  • Maintained exceptional customer service from all sales associates to enhance sales and increase customer satisfaction.
  • Have a strong customer service orientation and ability to communicate effectively with members and guests.
  • Utilized superior customer service skills to provide service to members when diffusing difficult member encounters.
  • Created and executed clinic related human resource and finance objectives and customer service.
  • Increased customer base by developing positive customer relationships and providing excellent customer service.
  • Supervised all daily functions of clinic activity to ensure customer service and quality.
  • Provided exceptional customer service and booked appointments to sell membership packages.
  • Performed customer service and initiated sales directed at clinic patrons.
  • Developed strategies to increase customer service experiences.
  • Excelled in customer service and motivation-based sales.
  • Operated register while providing excellent customer service.
  • Established and cultivated superior customer service atmosphere.
  • Ensured excellent customer service satisfaction.
  • Provide excellent customer service to all my patients and let them know my goal is to help them any way possible.
  • Provided excellent customer service by being available to clients for transportation or meeting in the environment of client's choice.
  • Provide high quality customer service in a professional, timely and courteous manner and handle any disputes or complaints accordingly.
  • Managed day to day operations including staffing, employee management and payroll with a focus on maintaining utmost customer service.
  • Managed all clinic retail operations to maximize sales, increase profitability, and ensure the highest level of customer service.

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2. Ensure Compliance

high Demand
Here's how Ensure Compliance is used in Clinic Administrator jobs:
  • Create and implement quality assurance projects to ensure compliance and provide direction for quality improvement and educational focus.
  • Monitored medication administration/storage and logistics, to ensure compliance with treatment protocol and FDA regulations.
  • Managed budgets, forecast expenses, communicate with vendors, order supplies, and ensure compliance.
  • Reviewed daily activities to ensure compliance with Joint Commission, state, and federal regulations.
  • Collected, distributed and tracked regulatory documents to ensure compliance of TMF.
  • Managed a 4.2m dollar budget, to ensure compliance with fiscal requirements.
  • Implemented policies and procedures for the rural health clinic which included continual monitoring, follow up and training to ensure compliance.

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3. Sales Goals

high Demand
Here's how Sales Goals is used in Clinic Administrator jobs:
  • Assisted Clinic Administrator and Regional Developer in setting and achieving all membership and retail sales goals and profitability.
  • Trained, monitored, and coached sales associates while being responsible for achieving all membership and retail sales goals.
  • Assisted Franchise Owner in setting all membership and retail sales goals with a minimum of 25% closing.
  • Ranked in top 10% of Maryland/DC/NoVA region in sales closing and consistently exceeded in-clinic sales goals.
  • Set sales goals for, prepared schedules for and reviewed all employees and assistant managers.
  • Achieved individual membership and retail sales goals with a minimum closing percentage of 30%.
  • Train new hire's on all aspects of clinic work and sales goals.
  • Trained and coached sales staff towards achieving membership, and retail sales goals.
  • Achieve membership and retail sales goals while maintaining impeccable clinic environment.
  • Assisted Franchise Owner with setting and meeting all membership/retail sales goals.
  • Assist Franchise Owner in setting all membership and retail sales goals.
  • Worked with under- performing team members to achieve sales goals.
  • Coached and held staff accountable for meeting/exceeding their sales goals.
  • Achieved and exceeded all monthly membership and retail sales goals.
  • Exceeded Sales goals regularly, trained new employees how to sell
  • Maintain sales goals and closing reports at 20%.
  • Create and achieve all membership and retail sales goals.
  • Monitor spa numbers and assess and meet sales goals.
  • Encouraged, and maintained membership retail sales goals.
  • Lead clinic to complete many sales goals.

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4. Membership Sales

high Demand
Here's how Membership Sales is used in Clinic Administrator jobs:
  • Provided support and training to new staff in office procedures, filing maintenance, computer applications, and membership sales.
  • Served as liaison between owners and front desk staff in regard to daily operations and membership sales
  • Led my clinic to number 1 in the region for annual membership sales.
  • Answer phones, taking messages, scheduling appointments and membership sales.
  • Managed Sales Associates with training on retail and membership sales.
  • Maintained a closing percentage of 25% for membership sales.
  • Maintain a high closing average of membership sales.
  • Meet membership sales goals and percentages.
  • Monitor membership sales with staff.
  • Check guests in/out, maintain professional workspace, answer incoming calls, schedule appointments, and tender membership sales.
  • Maintained exceptional monthly sales results & propelled membership sales Led front desk team in daily activities i.e.
  • Train New employees in Membership sales and all front desk duties.
  • Assisted customers with membership selection Consistently achieved above average membership sales Responsible for daily cash reconciliation
  • Assisted Clinic Administrator with various duties Closed Membership Sales at 20% Dealt with customer Service Issues on a daily basis
  • Maintained Membership sales (signups) at an average of 30% or more closing monthly.
  • Check in/out Clients Customer Service Cleaning Organizing Membership Sales Calling Suspended Clients Answering Phones Filing Supervising 30+ Employees Itemized Receipts Booking Appointments

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5. Patient Care

high Demand
Here's how Patient Care is used in Clinic Administrator jobs:
  • Coordinated an effective redesign and implementation of significant protocol procedures that improved patient care and satisfaction within the first 6 months.
  • Monitored patient/provider ratio to reduce backlog, level patient load, maintain practice productivity without compromising patient care and satisfaction levels.
  • Designed a staffing model to optimize team orientation, improving clinical flow, efficiency and profitability without jeopardizing patient care.
  • Coordinated services and collaborates with contractor and various community partners to provide appropriate and comprehensive patient care.
  • Redesigned and facilitated Patient care policies and procedures committee and Clinical case review committee.
  • Execute clinical administrative policies and initiate action to enhance patient care programs.
  • Coordinated patient care with the Medical Director and Primary Clinic Administrator.
  • Implemented and improved standards of patient care by initiating collaborative efforts.
  • Managed clinical complaints and investigated issues effecting patient care delivery.
  • Guide and support participation in patient care delivery regularly.
  • Demonstrated effective patient care resulting in satisfied customers.
  • Developed and implemented standard processes and policies to better serve the staff in the delivery of safe and quality patient care.
  • Supervised and directs all aspects of patient care before, during and post procedures, Same procedures as above.
  • Lived in Haiti for 2 years, provided direct patient care as well as training for staff.
  • Ensured all functions were performed effectively and efficiently to achieve high quality patient care and optimal outcomes.
  • Investigate patient care issues and work with staff to resolve in the best interest in the patient.
  • Managed patient flow for 208 diagnostic procedures in 62 days with zero delays in patient care.
  • Created a culture of patient care excellence along with increased employee engagement and patient satisfaction.
  • Assist several physicians in ensuring optimal patient care and smooth daily functioning of office.
  • Plan, develop, and oversee operations and patient care delivery in the clinics.

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6. Front Desk

high Demand
Here's how Front Desk is used in Clinic Administrator jobs:
  • Delegated workload responsibility to front desk personnel.
  • Trained new front desk staff on phone etiquette, appointment scheduling, sales process, cleaning procedures, clinic rules.
  • Set goals for the Front Desk staff and help them achieve their personal goals with regular 1 on 1s.
  • Initiated action with sales team to make certain the front desk ran smoothly and was organized at all times.
  • Managed clinic operations, including front desk, scheduling, billing, records management, IT, etc.
  • General Manager of a massage wellness clinic that included 12 massage therapists as well as front desk associates.
  • Created incentive plan for 7 front desk staff members that increased efficiency and quality of customer service provided !
  • Worked directly with Front desk associates, clients, and massage therapist to ensure a relaxing experience.
  • Delegated duties to front desk and billing staff to maximize collection of insurance and patient payments.
  • Maintain cleanliness of therapy rooms, storage room, front desk, and quiet room.
  • Managed a staff of 50, which included front desk sales associates and massage therapists.
  • Established schedule guidelines for the Front desk, Technicians, and the call center.
  • Assist the Clinic Administrator with the training of all newly hired front desk associates.
  • Provide outstanding client and guests relations to set an example for the front desk.
  • Booked appointments, ordered the front desk, followed up on clients' needs/requests.
  • Oversee the performance of front desk associates while responding to escalated customer service situations.
  • Front desk, receptionist duties such as appointments, phones, filing, etc.
  • Oversee hiring, training & scheduling of massage therapists & front desk sales associates.
  • Coordinated, planned and developed schedules for front desk staff and Massage Therapists.
  • Post job openings for Front Desk as well as open Massage Therapist positions.

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7. Daily Operations

high Demand
Here's how Daily Operations is used in Clinic Administrator jobs:
  • Streamlined all daily operations by preparing memos/correspondence; transcribing meeting minutes/managing files and providing inventory management for all lab equipment.
  • Ensured daily operations were conducted in accordance with the policies and procedures established by state and federal regulatory agencies.
  • Led daily operations and surgical/procedure schedules for three acute care facilities by implementing clinical information systems.
  • Directed and monitored daily operations and fiscal management, including budgeting, of 2 rehabilitation clinics.
  • Provided administrative and executive support overseeing and managing daily operations of the clinic.
  • Executed daily operations of answering phone setting up authorizations for medical services.
  • Managed daily operations to ensure excellent quality care and customer service.
  • Support executive director to ensure office qualify and maintains daily operations.
  • Supervised daily operations of agency's inmate medical clinic.
  • Assisted in administrative duties and daily operations.
  • Managed the daily operations of the clinic not limited to Assisting Franchise Owner in setting all membership and retail sales goals.
  • Manage Daily Operations of four Family Practice Physicians, two Nurse Practitioners and twenty additional nursing, lab and office staff.
  • Organized, planned, and directed daily operations of Radiology, Pharmacy, and Laboratory services for 40 personnel.
  • Handled insurance submissions, appeals, patient billing, patient complaints and all other daily operations of the clinic.
  • Managed all daily operations of clinic including flow of business, guest satisfaction, staff relations and sales coaching.
  • Assist clinic administrator in daily operations of the clinic, motivate staff and fellow management team to achieve goals.
  • Manage daily operations of clinic, train new team members, and perform scheduling for staff and therapist.
  • Oversee daily operations; cost containment; quality of veteran care, and completion of audits and reports.
  • Managed all facets of daily operations for a four physician family practice with office staff of 17 employees.
  • Performed the daily operations of checking clients in and out of their massage and or facial appointments.

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8. Staff Members

high Demand
Here's how Staff Members is used in Clinic Administrator jobs:
  • Ordered and maintained acquisitions for all clinics and staff members, ensuring spending remained within allotted budget.departments.
  • Educated office staff members with interpreting member benefits and guidelines.
  • Managed satellite clinic operations, 8 staff members, ensured oral health care requirements for 600 military and 1.8K family members.
  • Supervised the clinical, financial and administrative aspects of the program for approximately 10 staff members.
  • Provided ongoing training to our physicians, their staff members and my co-workers as needed.
  • Maintained overall responsibility for 70 Mental Health and Substance Abuse service delivery staff members.
  • Trained and worked closely with over twenty massage therapists and five administrative staff members.
  • Prepared notes and directed them to the appropriate staff members.
  • Interviewed, hired, trained and mentored staff members.
  • Supervised Basic CPR class for 12 staff members.
  • Hired and coached staff members.
  • Hired and trained 20 staff members, to include massage therapists and sales associates, for a multi-million dollar franchise.
  • Staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
  • Administered sales Coordinated and trained staff members Chaired complaints for two clinics
  • Resolve client complaintsTrain new staff membersDaily management callsAttend weekly manager meetingsDirect and manage scheduled shiftsOpen/close the clinic

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9. Phone Calls

high Demand
Here's how Phone Calls is used in Clinic Administrator jobs:
  • Direct telephone calls to appropriate departmental personnel.
  • Provided exemplary service to clinic members and guests by answering phone calls, setting appointments with knowledge of services offered.
  • Use proper telephone etiquette while placing reminder phone calls, designed to reduce no show rates for scheduled appointments.
  • Perform office duties such as; answering phone calls, checking clients in/out, handling payments, and memberships.
  • Manage and attend meetings, maintain several mailboxes and triage phone calls for solid tumor and hematologic malignancies.
  • Managed a high volume of incoming telephone calls and emails as quickly and efficiently as possible.
  • Filled in for the receptionist as needed answering and transferring telephone calls and greeting customers.
  • Greeted guests, managed heavy volumes of phone calls, managed scheduling of guests.
  • Answered phone calls, scheduled appointments, and answered all customer inquiries.
  • Assist in ensuring all telephone calls and e-mails are appropriately answered.
  • Answered multiple phone calls set patient appointments and greeted patients.
  • Handled phone calls for clients and their accounts.
  • Handle escalated patient issues & phone calls.
  • Answer phone calls, schedule patients.
  • Answer phone calls from patients about bills
  • Attend phone calls and emails.
  • Address all patient phone calls, emails and onsite complaints regarding patient care in a tactful and diplomatic manner.

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10. Human Resources

high Demand
Here's how Human Resources is used in Clinic Administrator jobs:
  • Collaborated with Human Resources to ensure personnel policy development and communication to staff to achieve consistency in labor and employee relations.
  • Managed operations for expanding medical practice, including human resources, inventory, protocol development, and business administration.
  • Collaborated with Human Resources to ensure personnel policy development and communication to staff.
  • Worked with management and Human Resources department to develop candidate recruiting methodologies.
  • Served as Chief Operating Officer for patient administration, finance, human resources, logistics, and information systems.
  • Collect and review Civilian Appraisals and Awards for accuracy and track to Human Resources and update department Rating Scheme.
  • Directed, supervised and coordinated specific activities of the clinic, including policies, procedures and human resources.
  • Increased efficiency of operations through reorganization of systems, processes, human resources, and production.
  • Handle all aspects of human resources, prepare marketing and advertising plans and activities.
  • Managed the day-to-day human resources and administration functions of a busy massage clinic.
  • Managed information systems and human resources, including personnel policies and programs.
  • Established New Physician Orientation in conjunction with Human Resources and Physician Services.
  • Implemented and coordinate human resources programs.
  • Provided Human Resources support and assistance.
  • Developed employee handbooks, including design and layout Permits Documentations Department Administrator/Human Resources Director
  • Handled all Human resources documentation.
  • Performed and maintained client files for pre-audit, before submission to Georgia Provider Mental Health Department of Human Resources.
  • Managed all human resources: recruited, trained and evaluated all full time equivalent positions.

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11. Data Entry

high Demand
Here's how Data Entry is used in Clinic Administrator jobs:
  • Managed multiple data entry projects using appropriate computer software.
  • Provided support to surgical administrative data entry.
  • Handled multifaceted clerical tasks (e.g., data entry, filing) as the assistant to Clinic Administrator and owners.
  • Perform administrative responsibilities by utilizing data entry skills and maintaining database for nursing staff at 300 client agencies.
  • Locate Physician information, data entry, and send faxes to Physicians regarding recommendations for members.
  • Performed clerical duties, such as work processing, data entry, answering phones and filing.
  • Light collections, Data Entry, Handle files and health charts, Inventory, Reports.
  • Self-motivated with solid background in data entry and schedule management for over 30 employees.
  • Performed clerical duties such as data entry and making copies.
  • Assist Clinic Administrator with paper work and data entry.
  • Completed and submitted clinical documentation in accordance with agency guidelines Receivables management, data entry, file maintenance.

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12. Massage Therapy Staff

high Demand
Here's how Massage Therapy Staff is used in Clinic Administrator jobs:
  • Managed sales associates and massage therapy staff while training and observing their performance; responsible for recruiting and interviewing new hires.
  • Manage sales associates and massage therapy staff.
  • Manage over 50 sales associates, esthetician, and massage therapy staff.

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13. Bank Deposits

high Demand
Here's how Bank Deposits is used in Clinic Administrator jobs:
  • Handled bank deposits and many other various responsibilities.
  • Bank deposits-Shift management-Scheduling of Sales Associate.
  • Generated sales reports, payroll, bank deposits, maintaining inventory and ordering supplies at Clinic Administrators request.
  • Generated sales reports, payroll, bank deposits, inventory and ordering supplies.
  • Manage bank deposits, inventory and supplies as well as daily clinic maintenance.
  • Generated sales reports, payroll, and often did bank deposits.
  • Entered sales reports, payroll and bank deposits in Microsoft GP.
  • Key holder and responsible for bank deposits.
  • Assisted in maintaining impeccable spa environment throughout clinic Generated sales reports, bank deposits, and maintaining inventory
  • Bank deposits, shift management, Scheduling ofSales Associate.
  • Maintained and managed daily operation of clinic Managed sales associates and therapist Generated sales reports and bank deposits Generated customer appointments

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14. Medical Records

high Demand
Here's how Medical Records is used in Clinic Administrator jobs:
  • Audited medical records and patient encounter forms for proper documentation and coding.
  • Maintained and updated medical records including vaccination history.
  • Utilize experience in Electronic Medical Records
  • Managed all non-physician processes, including registration, medical records, laboratory, radiology, and pharmacy functions.
  • Planned and orchestrated successful transition from paper charts to Electronic Medical Records (EMR).
  • Process & submit all medical records requests from insurance companies & Doctor's offices.
  • Initiated, maintained and coded medical records in accordance with prescribed directives.
  • Maintained A/P and A/R, patient accounting, and medical records.
  • Ordered and organized all medical records for referred worker comp.
  • Use of electronic medical records for over eight years
  • Prepared Patient charts and fulfilled medical records requests.
  • Maintained medical records for 300+ members.
  • Ensured patients medical records were properly maintained.
  • Collaborated as a member of the medical records committee to determine and implement revised clinical forms that comply with OMH regulations.
  • Schedule patients appointment in call canter when needed.Medical Records Clark Received and requested medical records up on doctors request.
  • Complete data entry in a timely manner which included securing personal and medical records.
  • Maintain Medical Records Obtain Authorization for home care services.
  • Managed, trained and evaluated three full time front desk staff, two medical records staff and six part time students.
  • Purged Medical Records Into Chronological order Assisted doctors during IME's Answering Phones Ordering Diagnostics Set up Clinics Checking in patients

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15. Clinical Staff

average Demand
Here's how Clinical Staff is used in Clinic Administrator jobs:
  • Participated 2 weekly clinical staff meetings at two different locations and provided weekly supervision to all clinicians.
  • Facilitated effective communication between clinical staff and administrative support staff to the benefit of client care.
  • Constructed daily administration accountability spreadsheet to capture each vaccination executed by clinical staff.
  • Coordinated day-to-day clinical operations and work with providers and clinical staff.
  • Execute productivity increase strategies and optimize clinical staff and procedural value.
  • Evaluated and eliminated nonessential positions and hired/trained new clinical staff.
  • Reviewed electronic charts for clinical staff for accuracy of documentation.
  • Direct management and supervision of clinical staff.
  • Performed competency evaluations quarterly of clinical staff.
  • Supervised licensed clinical staff and non-clinical staff.
  • Supervised business office personnel and clinical staff.
  • Directed team of managers and clinical staff providing care to over 600 patients in 5 varying size markets.
  • Scheduled accurate time and date on the clinical staff calendar to complete assessments with the patients daily.
  • Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies.
  • Created scheduling protocols and templates to maximize clinical staff, clinic space, and physician time.
  • Coordinate care with clinical staff to develop and assist with the plan of care for patients.
  • Coordinate with physicians and clinical staff to ensure the proper evaluation and treatment of clients.
  • Served as a resource to the clinical and non-clinical staff for policy and clinical issues.
  • Assess and establish work schedules for clinical staff and office staff, assessing clinic need.
  • Provide day to day supervision of the Winchester region clinical staff and program.

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16. Clinic Operations

average Demand
Here's how Clinic Operations is used in Clinic Administrator jobs:
  • Assessed clinic operations and appointment utilization patterns to ensure that appointment availability is adequate to satisfy patient demand.
  • Facilitated meetings with staff on a regular basis and participated in decision-making process related to clinic operations.
  • Assessed clinic operations and appointment utilization to identify bottlenecks and to maximize use of available resources.
  • Managed daily clinic operations and administration including scheduling, reports, inventory, and customer service.
  • Assisted with coordinating and managing daily clinic operations.
  • Supervised clinic operations and support staff.
  • Maintained the clinic operations in coordination with the Medical director of the facility to ensure the smooth functioning of the clinic.
  • Ensured smooth flow of daily clinic operations and developed marketing promotions to increase sales and build clinic's brand image.
  • Retrieve and maintain all new employee files (background reports, I-9 forms) Oversee daily clinic operations
  • Manage the clinic operations for 2 dental practices for a non profit community dental clinic.
  • Charge of all clinic operations, maintaining, clinic budget, and clinic supply inventory.
  • Maintained $750,000.00 worth of medical and logistics equipment in support of clinic operations.
  • Oversee clinic operations and serve as physician liaison across multiple divisions and programs.
  • Facilitated clinic operations and directed students and patients throughout the night in encounters.
  • Conducted periodic meetings with support team on clinic operations.
  • Handled day to day clinic operations.
  • Negotiated contracts with vendors and corporate customers Oversaw all clinic operations; implemented new procedures that increased business.
  • Monitored the project to implement Telemedicine into clinic operations.
  • Managed health clinic operations, finance, billing, and collections while earning Master of Healthcare Administration.
  • Work closely with clinic staff and management in regards to outpatient clinic operations.

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17. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Clinic Administrator jobs:
  • Operate telephones, computers, providing information about memberships, massages and facials, taking messages and scheduling appointments.
  • Provided service to clients in clinic by answering phone calls, scheduling appointments, greeting clients upon arrival.
  • Performed administrative tasks including answering phones, scheduling appointments, confirming client appointments 24 hours prior to appointments.
  • Oversee all clinic responsibilities (answer phones, filing, scheduling appointments, etc.).
  • Answer phone calls and assist clients with customer service issues, scheduling appointments and membership questions.
  • Front Office Answering Phones Insurance Verification Collecting Copayments Scheduling Appointments Other Duties
  • Operate telephone switchboard to answer, screen and forward calls, providing information, scheduling appointments for massage therapists and esthetician.

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18. Oversight

average Demand
Here's how Oversight is used in Clinic Administrator jobs:
  • Provided strategic leadership, oversight and management of the day-to-day administration of the Departments.
  • Managed clinical services and provided oversight and clinical supervision to twenty clinicians.
  • Provide development and administrative oversight to newly created pharmacy.
  • Provided mentoring, administrative oversight (performance evaluations).
  • Provide oversight on behavioral and medically fragile houses.
  • Direct oversight and management of assigned clinics.
  • Provided administrative oversight to contracted medical providers.
  • Provide Administrative and Operational oversight of Physical Health Assessments and Flight Physicals for Soldiers of the Massachusetts Army National Guard.
  • Audit and Compliance oversight for patient service delivery; including hospice, home health, physician services and palliative care.
  • Provide oversight and facilitate the recruitment, coordination, and implementation of complex research protocols.
  • Worked diligently to prepare and provide oversight for oncology research trials finances and budgets.
  • Coordinated the management and oversight of stringent Block Scheduling for 21 physician owners.
  • Provided administrative oversight of the outpatient department (OPD).
  • Provide inventory oversight and purchases of Medical and Office Supplies.
  • Provided oversight for all clinic and employee licensing and certifications.
  • Provide fiscal oversight for acquisition of equipment and supplies.
  • Provide oversight of patient scheduling and reconciled it.
  • Tracked and developed administrative oversight for clinical procedures related to deployability of active duty members.
  • up and oversight of two satellite clinics, providing intensive outpatient programs for adolescents and adults.
  • Provided successful oversight across the entire Marshfield Clinic System of Care.

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19. Healthcare

average Demand
Here's how Healthcare is used in Clinic Administrator jobs:
  • Developed marketing strategies and materials, forged effective referral relationships with physicians and other healthcare providers who utilized our services.
  • Maintained student health records, identified potential issues and administered support staff initiatives to improve and streamline healthcare compliance procedures.
  • Supervised the daily clinical and administrative operations for New York-based professional practice subsidiary of CIGNA Healthcare Corporation.
  • Researched and evaluated contemporary healthcare systems, securing presentations from 3 vendors.
  • Monitored vendor contracts and ensured they were in compliance with Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
  • Analyzed and staffed front office and back office staff to meet needs of healthcare professionals and patients efficiently and courteously.
  • Managed a $4.1 million budget and 56 direct reports responsible for delivering healthcare to 35,000 patients annually.
  • Lobbied General Assembly for COPN regulation changes and negotiated for healthcare coverage of scans to insurance providers.
  • Organized HRIS, Health Information Exchange, Microsoft Projects, Healthcare Software, Electronic Health Record software.
  • Assisted in care plans by consulting with other members of the healthcare team for low-income patients.
  • Completed strategic plan and build out of new physician owned women's healthcare clinic in 2005.
  • Serve as a key member of Occupational Medicine healthcare team for a busy occupational medical practice.
  • Improved the over-all efficiency of the practice, thus improving healthcare delivery to the patient.
  • Oversee daily activities of the healthcare center and of staff of 50 individuals.
  • Provided quality healthcare to all Soldiers assigned to Fort Wainwright, Alaska.
  • Managed marketing functions with other healthcare clinics, included networking events.
  • Organize Healthcare for the Benefit of University Students.
  • Increased total network by 23 healthcare professionals.
  • Coordinate healthcare services for clients.
  • Prepared state and federal corporate tax returns annually in addition to directingcompliance with all other relevant employment and healthcare tax requirements.

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20. Clinical Trials

average Demand
Here's how Clinical Trials is used in Clinic Administrator jobs:
  • Devised and negotiated study budgets for clinical trials sponsored by pharmaceutical companies, cooperative groups and universities.
  • Prepared and submitted required military institution and FDA regulatory documentation for the conduct of clinical trials.
  • Integrated and expanded Clinical Trials in primary care, specialty care, and urgent care programs to create another revenue stream.
  • Managed all regulatory for the Cardiovascular Clinical Trials Unit including UAB IRB and central IRB submissions, renewals and reports.
  • Served as project leader, implemented clinical trials, recruited investigators, on site protocol introductions and study closeouts.
  • Assist in management of clinical trials including coordination of project initiation, study maintenance, and close-out activities.
  • Supported the clinical research team in documenting the progress of clinical trials and subsequent publication of results.
  • Provided assistance in the preparation, planning and review of respiratory clinical trials phase I-III.
  • Provided diverse support to members of the Clinical Trials Group and the Medical Affairs Department.
  • Load, configure and migrate clinical trials within the various environments.
  • Administered contracts and processed invoices for vendors involved in clinical trials.
  • Managed multiple protocols and clinical trials simultaneously Extensive travel throughout the United States monitoring investigator sites.
  • Review site regulatory documents for compliance with ICH GCPs and FDA guidelines and regulations related to clinical trials.
  • Trained junior level Clinical Trials Administrators on Foundation SOPs as well as DoD institution-specific tasks and requirements.
  • Administer, maintain, and coordinate logistical aspects of clinical trials according to GCP and SOPs.
  • Experienced in Phase 1 -1V Clinical Trials OTHER DUTIES: Completed General Receptionist Duties.

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21. Massage Envy

average Demand
Here's how Massage Envy is used in Clinic Administrator jobs:
  • Massage Envy an exclusive spa in which guests enjoy high levels of service and employees are motivated to deliver top performance.
  • Scheduled appointments for over forty therapists on staff and promoted the Massage Envy Wellness Plan to potential members.
  • Sell membership (wellness program) to new guests who've never been to Massage Envy before.
  • Massage Envy is a franchise chain of over 700 massage and facial clinics across the country.
  • Developed and maintained relationships with other Massage Envy clinics to best serve franchise customers.
  • Performed outreach at events and meetings as a representative of Massage Envy clinics.
  • Massage Envy is the national leader of affordable massage and spa services.
  • Revitalized office policy, and received approval by the corporate Massage Envy.
  • Follow all policies and procedures and stated for all Massage Envy franchises.
  • Help develop a culture that reflects Massage Envy's brand and culture.
  • Coach and mentor Sales Associates on all Massage Envy Processes.
  • Massage Envy is a franchise who specializes in therapeutic massages.
  • Market Massage Envy Facials at surrounding area businesses.
  • Attended Massage Envy Conference in Arizona 2011.
  • Assigned to new branch office in Salisbury, MD to assist owner in opening a new Massage Envy office.
  • Reported directly to Regional Manager in charge of total store operations for Massage Envy throughout the east coast.

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22. Primary Care Services

average Demand
Here's how Primary Care Services is used in Clinic Administrator jobs:
  • Provided direct oversight for the delivery of primary care services providing care for over 500 patients on a daily basis.

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23. Hipaa

average Demand
Here's how Hipaa is used in Clinic Administrator jobs:
  • Created clinic compliance policies and due diligence reporting per HIPAA, OSHA, COLA and CLIA guidelines.
  • Established clinic systems/procedures to ensure compliance with DHS, Title XXII and HIPAA standards.
  • Completed research and developed a HIPAA manual for use in the clinic.
  • Established HIPAA compliance in personnel, clinic, and information systems.
  • Provided patient support and file maintenance under HIPAA regulations and guidelines.
  • Implemented new HIPAA regulations in the clinic.
  • Implement HIPAA guidelines and enforce policies.
  • Served as the HIPAA Privacy/Security official.
  • Used analytical and diplomacy skills to provide HIPAA-compliant responses to insurance agencies.

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24. Medical Supplies

average Demand
Here's how Medical Supplies is used in Clinic Administrator jobs:
  • Provided funds for building, medical supplies and medicine in addition to patient care and health related teaching.
  • Administered fiscal operations, such as budget planning, bookkeeping, medical supplies and maintaining inventory.
  • Ordered and managed inventory of all medical supplies used in health clinic.
  • Participated in implementation of, and then managed, company-wide formulary use of medications and medical supplies.
  • Ordered and maintained all necessary medical supplies, liaison for drug representatives and local physicians.
  • Coordinated office and medical supplies, managed the receptionist area and handled all calls and emails

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25. Osha

average Demand
Here's how Osha is used in Clinic Administrator jobs:
  • Lead the OSHA committee and am the Safety Officer for the entire organization.
  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
  • Provided OSHA orientation for new-hires.
  • Document, report, and follow up of OSHA 300, 300A.
  • Key executive accountable for the medical practice affiliations in Lake County, Illinois and Kenosha, WI.
  • Integrated policies and procedures to successfully attain JCAHO accredition and PA state and OSHA certification.

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26. Millennium

average Demand
Here's how Millennium is used in Clinic Administrator jobs:
  • Conducted recruitment presentations for hiring of massage therapists, trained Clinic Management Software and Millennium software, sales and procedures training.
  • Train new hires on how to work our Millennium system, & provide them with any information necessary.
  • Established self as lead associate through successful sales, creativity, and knowledge of the Millennium database.
  • Trained new sales associates to use Millennium booking system to reduce amount of booking errors.
  • Use the Millennium Software to obtain and research current and prospective client's information.
  • Entered sales in the Millennium (ME) system and collected cash from customers.
  • Booked appointments by phone and in person using the program Millennium.
  • Advanced in Millennium software to book appointments.
  • Booked / confirmed appointments through MILLENNIUM software.
  • Run and analyze reports within Millennium.
  • micro-managed and organized computer-based Millennium software appointment book.
  • Finalized initial order, blueprints, vendors , Millennium set up etc
  • Used ADP to run bi-weekly payroll and Millennium to schedule cliental.
  • Cash handling, data entry, and use of "Millennium Spa Software".

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27. Administrative Tasks

average Demand
Here's how Administrative Tasks is used in Clinic Administrator jobs:
  • Assisted the CEO/Owner of the Hospital/Rural Health Clinic with any administrative tasks that required complete confidentiality and accuracy.
  • Supported and coordinated administrative tasks, patient relations, and quality assurance in relation to the Stroke Clinic.
  • Complete administrative tasks including client intakes, chart filing maintenance, and continuous data entry of records.
  • Maintained professional front desk and administrative tasks, data entry of client records, managed clinic.
  • Performed administrative tasks which involved the use of Word and Excel.
  • Performed basic SQL Server administrative tasks.
  • Complete routine departmental administrative tasks in an accurate and timely manner (e.g.

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28. Medicaid

average Demand
Here's how Medicaid is used in Clinic Administrator jobs:
  • Created and later Centralized an Out- Patient Prior-Authorization Unit for authorization of Traditional & Managed Medicaid procedures.
  • Tracked completion of documentation and Medicaid notes.
  • Prepare and submit provider applications for new doctors and submit to Medicare, Medicaid and all other commercial insurance companies.
  • Implemented a Quality Improvement Department that complied with regulatory requirements of the Department of Health, IPRO and Medicaid.
  • Negotiate salary and handle credentialing with Medicare, Medicaid, Manage Care Organizations and other major insurance companies.
  • Maintain compliance with DOH, Medicare, Medicaid, funding contracts and other requirements and standards.
  • Acted as the principle resource for Managed Care contracts, HIPAA, Medicaid and Medicare.
  • Billed all Medicare, Medicaid, and commercial carriers, followed up on unpaid accounts.
  • Maintained records for Medicaid, Second Harvest and other organizations involved with Bridge House.
  • Billed daily claims to insurances company, medicare, medicaid, and such insurances.
  • Evaluate and revise clinical paperwork as well as Medicaid Service Provision Forms.
  • Facilitate member utilization of Medicaid Transportation to and from MHAW PROS program.
  • Assist agencies in prior authorization requests for the Kentucky State Medicaid program.
  • Conduct in house employee training including HIPAA, Medicare and Medicaid requirements.
  • Ensured compliance with all Department of Public Health and Medicaid!
  • Conducted ongoing training on Clinical Documentation on Medicaid and Licensure Regulations.
  • Negotiated contracts with all insurance carriers including BCBS, Aetna, Medicaid, Medicare and other payers.

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29. Customer Complaints

low Demand
Here's how Customer Complaints is used in Clinic Administrator jobs:
  • Prepare and create client profiles as well as hear and resolve customer complaints regarding sales and services.
  • Manage delinquent accounts, address customer complaints, focus on member retention
  • Supervised about ten employees, and dealt with customer complaints.
  • Handled all customer complaints and checked online surveys daily.
  • Handled all customer complaints Maintained electronic and hard copy file system
  • Solved customer complaints and resolved customer issues in a timely manner.
  • Performed all duties expected of a Sales Associate Researched and resolved minor customer complaints Kept an accurate inventory of clinic supplies
  • cash taken out for supplies, therapist gratuity etc., handle higher customer complaints, and make cash deposit/withdrawls.
  • Handle customer complaints in friendly manner, received and screened high volume of patient informations database.
  • Assist in customer complaints Opening and closing the store for the day Employee training and scheduling

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30. EMR

low Demand
Here's how EMR is used in Clinic Administrator jobs:
  • Performed all training and troubleshooting of problems in EMR while maintaining regular duties.
  • Created Training Scripts, update training guides after builds for EMR and Scheduler.
  • Coordinated hospital staff with privileges on EMR and maintaining their accounts.
  • Updated patient EMR medications, downloaded insulin pump and meter readings.
  • Implemented new EMR system to comply with meaningful use.
  • Assisted in transfer and implementation of MedGate EMR system.
  • Developed & implemented EMR conversion & updates.
  • Lead and developed EMR integration activities.
  • Constructed and proposed plans for capital expenditures such as EMR, ancillary services, and physician recruitment.
  • Practice infection control and standard precautions Adopted and implemented EMR Prognosis and serve as a super user
  • Maintained patient files as needed in EMR system, including medical terminology -Monitor supply levels.
  • Entered orders intothe EMR system efficiently and without errors.
  • Desinged and delivered comprehensive trainings to health-care providers and staff on clinical flow and EMR application.
  • Experience with GE Centricity IDX, GE EMR, Meditech and Peoplesoft programs.

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31. Hippa

low Demand
Here's how Hippa is used in Clinic Administrator jobs:
  • Maintained confidentiality and adhere to HIPPA requirements.
  • Monitored clinic compliance with quality assurance, HIPPA, JC and OSHA guidelines and devise plan of action for improvements.
  • Maintained compliance CLIA, OSHA, Risk Management, Safety, personnel policies and procedures, HIPPA, Corporate Compliance.
  • Improved facility to meet compliance requirements for OSHA, HIPPA, infection control, and safety standards.
  • Hired and trained therapists and front office staff on standard operating procedures and HIPPA protocol.
  • Designated HIPPA and Privacy Officer to ensure compliance to federal standards and guidelines.
  • Developed and implemented all OSHA and HIPPA policies and procedures.
  • Maintain and update patient information according to HIPPA regulations.
  • Maintain the laws and regulations per OSHA/HIPPA.
  • Identify HIPPA regulations, protect doctor/patient confidentialities.
  • Complied with policies and procedures that include HIPPA Law and Ethics.
  • Review / negotiate vendor contracts Compliance/ HIPPA standards for office setting Clinical Infusion specialist Sr.

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32. Insurance Companies

low Demand
Here's how Insurance Companies is used in Clinic Administrator jobs:
  • Assisted physicians in contract negotiations with insurance companies to determine network participation, and monitored all contracts for compliance.
  • Billed patients and insurance companies using accurate diagnosis and procedural codes.
  • Administer over 20 insurance companies including contract negotiation and policy compliance.
  • Audited financial reimbursement from insurance companies based upon contracts.
  • Verified secondary claims/inquiries with insurance companies.
  • Post payments and charges from insurance companies through web-portal, submitted payment report log to president weekly as requested.
  • Review and modified current charges, reimbursements, and negotiating with insurance companies.
  • Answered all billing questions for the patients as well as insurance companies.
  • Coordinated patient care with other practices, hospitals and insurance companies.
  • Worked closely with all facets of patients services and insurance companies.
  • Maintain physician credentialing with hospital, Insurance companies and CAQH.
  • Call insurance companies to inquire about denials.
  • Managed the clinic's pension and profit sharing plans Negotiated with insurance companies to ensure doctors were reimbursed at an acceptablecompensation schedule

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33. Vital Signs

low Demand
Here's how Vital Signs is used in Clinic Administrator jobs:
  • Gather patient's history, vital signs, assist patient's in examining room.
  • Gather vital signs and basic health history.
  • Prepare patients for examinations; vital signs, weight/height and note chart Order labs, prepare and deliver specimens to lab.
  • Entered data into Electronic Data System Performed all Vital Signs /Assists Doctor in Procedures.
  • Assist medical professionals with patients by taking vital signs and documenting medical information.
  • Measured and documented patient vital signs, documented chief complaints, medical histories and documented in an electronic health records system.

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34. Office Supplies

low Demand
Here's how Office Supplies is used in Clinic Administrator jobs:
  • Ordered and maintained adequate inventory of office supplies by compiling requisitions for purchase.
  • Oversee approvals of inventory purchases for Medical and Office supplies/equipment.
  • Ordered office supplies, audited files, processed record requests and assigned clients dates to attend medical clinics.
  • Manage financial budget, distribution of physician bonuses/pay and purchasing of office supplies and equipment.
  • Monitored and oversee the ordering of medical and office supplies.
  • Order office supplies and equipment and maintain relationship with vendors.
  • Restock & order all office supplies.
  • Ordered clinical equipment and office supplies.
  • Maintain office supplies; kitchen supplies
  • Ordered office supplies and immunizations.
  • Order some front office supplies and set-up and sterilization of operatories upon request.
  • Ordered office supplies, pharmacokinetic kits, and Case Report Forms.

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35. Greeting Members

low Demand
Here's how Greeting Members is used in Clinic Administrator jobs:
  • Provided excellent service to members/guests when answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships.
  • Managed the Concierge desk by: triaging phone calls, setting appointments, greeting members/guests upon arrival and selling memberships.

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36. Office Staff

low Demand
Here's how Office Staff is used in Clinic Administrator jobs:
  • Provided administrative supervision to clinicians and office staff!
  • Trained front office staff in registering patients, entering patient information, processing payments for services.
  • Hired and counseled all office staff, on-call staff and all levels of field staff.
  • Organize and provide documents, reports and information to physicians and office staff.
  • Manage office staff (1-5) assist clients while maintain sells goal.
  • Attended compliance meetings, direct communication with physicians and office staff.
  • Trained office staff and maintained all personnel files.
  • Supervised 23 therapists and additional office staff.

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37. Treatment Plans

low Demand
Here's how Treatment Plans is used in Clinic Administrator jobs:
  • Processed In-house credit lines in-conjunction with patient treatment plans coordination of insurance benefits.
  • Program / Unit management, including scheduling and development of consumers' individualized / person centered treatment plans.
  • Educated team members and patients on how to approach treatment plans with increased input from the patient.
  • Write treatment plans for the geriatric, psychiatric and medically compromised individuals in care.
  • Assessed children entering emergency shelter, developed treatment plans, and prepared for discharge.
  • Review patient treatment plans which includes intervenes and OR preparation.
  • Completed assessments, treatment plans, and discharge case management.
  • Preform x-rays, and calculate treatment plans on patients.
  • Provide appropriate patient education, review vascular and radiological studies with patients to formulate treatment plans collaboratively as a team.
  • Directed the development of individual treatment plans for clients and trained staff on implementation and monitoring of client progress.
  • Oversee the development of individual treatment plans by implementing services that areindividualized to the greatest extent possible.
  • Track clinicians paperwork including treatment plans, progress notes and client signatures.
  • Work as part of a multi disciplinary treatment team to develop and implement treatment plans.

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38. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Clinic Administrator jobs:
  • Conducted day-to-day operations of two Community Health Clinics serving a large migrant Hispanic population specializing in family and women's health.
  • Maintain day-to-day operations at various medical facilities.
  • Managed day-to-day operations of large clinic.
  • Managed day-to-day operations for a Certified Outpatient Rehab Facility with multiple providers.
  • Oversee the overall management and the day-to-day operations of the clinic while maintaining compliance with all applicable laws and regulations.
  • Managed day-to-day operations of a fast paced, high volume orthopedic clinic consisting of 23 orthopedic surgeons.

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39. EKG

low Demand
Here's how EKG is used in Clinic Administrator jobs:
  • Performed /Transmitted EKG's or PFT's on Many Types Study Specific Machines.
  • Received EKG transmissions from patients event monitor.
  • Expanded Core services by adding EMG's, EKG's and NCV's.
  • Care, X-Rays, EKG s and Dr.
  • Analyzed and interpreted the EKG reading and followed up with the patients physician nurse if the rhythm met notification criteria.
  • Roomed patients, Performed diagnostic tests, Phlebotomy, EKG's and patient assessments.
  • Performed diagnostic tests, phlebotomies, and EKG's.
  • Performed diagnostic tests, phlebotomy, EKG's, collected patient medical history, and patient assessments.
  • Educate staff on how to appropriately use EKG, spirometry, and strep throat/pregnancy/glucose/urinalysis tests.
  • Call Center Work on getting prior authorizations Tasking Stocking rooms Room prep Take Patient vitals EKG Clinical spirometry

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40. CPT

low Demand
Here's how CPT is used in Clinic Administrator jobs:
  • Managed billing and required to be up-to-date on all new CPT, ICD10 coding, State and Federal programs and laws.
  • Published a Physician's Handbook that included CPT coding, Medicaid regulations, and Worker's Compensation codes.
  • Complete notification or referral wizard along with ICD-10 and CPT coding in order to meet TAT requirements.
  • Organized electronic medical record to establish super chart for CPT Codes for physicians to chart properly.
  • Assigned ICD-9/ICD-10 and CPT codes; ensuring accurate patient treatment and reimbursement from insurance providers.
  • Verify and correct CPT and ICD10 coding on claims prior to submission.
  • Complete notification wizard, along with ICD-9 and CPT coding.
  • Applied knowledge of coding systems, including ICD-9-CM, CPT and HCPCS.
  • Post CPT codes with correct ICD 10 codes.
  • Researched CPT and ICD-9 coding discrepancies for complianceand reimbursement accuracy.

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41. Clinical Supervision

low Demand
Here's how Clinical Supervision is used in Clinic Administrator jobs:
  • Full Administrative/clinical duties- Provide clinical supervision to social work staff.
  • Attend monthly clinical supervision sessions.
  • Provide individual and group clinical supervision as per DCS service standards.
  • Provided clinical supervision for clinicians seeking independent licensure.
  • Provided clinical supervision of 5 five Local Unit Coordinators that manage Cabarrus, Rowan, Stanly Davidson and Union Counties.

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42. Medical Staff

low Demand
Here's how Medical Staff is used in Clinic Administrator jobs:
  • Communicated daily with hospital Administrators, Medical Staff and Network Physician Specialists.
  • Demonstrated and conducted work performance critiques of medical and non-medical staff.
  • Administer credentialing procedures for medical staff.
  • Served as a liaison between the finance, IT, medical staff, nursing, marketing department, and community members.
  • Created flow charts and for all medical staff to capture meaningful use metrics.
  • Collaborate with clinical directors, managers, and medical staff.
  • Interview and Hire all medical staff.
  • Provide Utilization Management and Case Management to field staff and medical staff.
  • Collaborate with administration, medical staff and hospital Administration in social service planning Develop official Social Service Forms.

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43. Performance Reviews

low Demand
Here's how Performance Reviews is used in Clinic Administrator jobs:
  • Interview, hire, train, supervise, conduct performance reviews, counseling and coaching to office and facility maintenance staff.
  • Prepared and conducted annual evaluations and performance reviews.
  • Received exemplary and exceeds expectations ratings on all performance reviews.
  • Performed HR functions including performance reviews, payroll and benefits administration.
  • Conducted performance reviews and developed action plans for improvement.
  • Conducted performance reviews and merit recommendations.

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44. Client Issues

low Demand
Here's how Client Issues is used in Clinic Administrator jobs:
  • Manage up to 30 employees; handle client issues, inventory, employee progress reports, and interview new hires.
  • Resolve member/client issues, provide excellent customer service, and ensure sales numbers are meeting expected goal.
  • Resolve all member and client issues and concerns and manage correspondence accordingly.
  • Resolved all client issues in a poised and professional manner.
  • Handle any client issues regarding their appointment or service.
  • Take care of any client issues/needs.

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45. CMS

low Demand
Here's how CMS is used in Clinic Administrator jobs:
  • Navigated through the hybrid system to analyze the patient health information while following proper HIPAA and CMS guidelines.
  • Attained successful inspection and accreditation by AAAHC, DOH, and CMS/AHCA as well.
  • Launched the Jefferson heart transplant program with subsequent CMS and Joint Commission certification.
  • Started up two Rural Health Clinics as per Arkansas State/CMS guidelines.
  • Assure compliance with CMS guidelines and covered health plan service guidelines.
  • Adhered to all government regulations, NCQA, JCAHO, CMS, and HIPPA privacy act.
  • Perform overreads of clinical charts according to NCQA guidelines Perform rate maximixation activities to work toward 5 star CMS ratings

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46. Annual Budget

low Demand
Here's how Annual Budget is used in Clinic Administrator jobs:
  • Performed detailed analysis of expenses and prepared annual budget where none previously existed.
  • Updated standard operating procedures (SOP), along with an annual budget and business plan on an annual basis.
  • Beat budget expectations by 30% year to date on Emory Children's Center Annual budget for 2008-2009.
  • Maintained an annual budget of $1,000,000 including inventory control, evaluation and procurement of equipment.
  • Assist in the preparation of the annual budget and manage expenditures.
  • Developed, implemented and maintained annual budget for clinical care.
  • Work with accountant to develop quarterly and annual budgets.
  • Managed 2.23 million annual budgets for Waiver reimbursement services.
  • Developed annual budget for the group practice.
  • Prepare annual budget and manage expenses.

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47. RN

low Demand
Here's how RN is used in Clinic Administrator jobs:
  • Provided leadership in management and administrative areas, incorporating activities that include governing body and policy group activities for long-term improvements.
  • Implemented an Auto-Fax process, which transmits dictations to referring providers electronically reducing expenses and improving turn-around time to referring physicians.
  • Implemented a Shared Governance structure including: Practice Council, Quality Council, Management Council and Clinical Documentation Council.
  • Supported Clinical Pharmacy Director and three clinical pharmacists in implementing clinical pharmacy initiatives and programs throughout the western states.
  • Write customer letters and provide supporting documentation to inquiries concerning Transfusion Therapies products, product function and product application.
  • Supported the Medical Executives and Administrative/Clinical Manager preparing accounting reports, administrative support, and coordination of internal meetings.
  • Improved employee turnover by promoting a team atmosphere, increasing internal communication and through motivating employee engagement.
  • Coordinated and communicated with city officials concerning building codes and their potential impact on new business developments.
  • Prepared, organized and maintained confidential credentialing information, tracking return and completion of all required documents.
  • Confer with personnel concerned to ensure successful functioning of newly implemented business systems and financial procedures.
  • Gather from internal and external sources appropriate data to measure performance in inpatient and ambulatory operations.
  • Schedule patient appointments, diagnostic testing, laboratory testing and external referrals with local-area providers.
  • Demonstrated experience providing analysis and advice regarding impact of health care policies to Tribal government.
  • Performed extensive in service with referral sources including physicians, attorneys and Insurance company representatives.
  • Analyzed internal processes, recommended, and implemented procedural or policy changes to improve operations.
  • Guided clinic interns and staff proper office practice and monitored implementation of clinic procedures.
  • Provide basic information based on personal knowledge and furnish official information when authorized.
  • Directed and managed federal requirements for visa sponsorship for international scholars and students.
  • Analyze data gathered and develop financial solutions or alternative methods of proceeding.
  • Provided administrative supervision and support to Department residents, fellows and interns.

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48. Special Projects

low Demand
Here's how Special Projects is used in Clinic Administrator jobs:
  • Provided general administrative support, assisted the program director on special projects.
  • Train new hires and reinforce training for existing reps. Work as a lead on special projects.
  • Lead program manager for special projects and committees for numerous divisions and departments across the enterprise.
  • Handle all special projects that have been assigned and assisted with employee training.
  • Provided administrative support for new business development; assisted CFO with special projects.
  • Provide information as requested for insurance audits and other special projects.
  • Created AdHoc reports & special projects.
  • Tracked special projects and timelines to ensure compliance.

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20 Most Common Skill for a Clinic Administrator

Customer Service12.2%
Ensure Compliance9%
Sales Goals7.9%
Membership Sales7.7%
Patient Care7.5%
Front Desk6%
Daily Operations5.9%
Staff Members4.1%

Typical Skill-Sets Required For A Clinic Administrator

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
9.2%
9.2%
2
2
Ensure Compliance
Ensure Compliance
6.8%
6.8%
3
3
Sales Goals
Sales Goals
5.9%
5.9%
4
4
Membership Sales
Membership Sales
5.8%
5.8%
5
5
Patient Care
Patient Care
5.7%
5.7%
6
6
Front Desk
Front Desk
4.5%
4.5%
7
7
Daily Operations
Daily Operations
4.5%
4.5%
8
8
Staff Members
Staff Members
3.1%
3.1%
9
9
Phone Calls
Phone Calls
3.1%
3.1%
10
10
Human Resources
Human Resources
2.8%
2.8%
11
11
Data Entry
Data Entry
2.7%
2.7%
12
12
Massage Therapy Staff
Massage Therapy Staff
2.6%
2.6%
13
13
Bank Deposits
Bank Deposits
2.6%
2.6%
14
14
Medical Records
Medical Records
2.6%
2.6%
15
15
Clinical Staff
Clinical Staff
2.5%
2.5%
16
16
Clinic Operations
Clinic Operations
2.5%
2.5%
17
17
Scheduling Appointments
Scheduling Appointments
2.4%
2.4%
18
18
Oversight
Oversight
2.3%
2.3%
19
19
Healthcare
Healthcare
2.2%
2.2%
20
20
Clinical Trials
Clinical Trials
1.6%
1.6%
21
21
Massage Envy
Massage Envy
1.6%
1.6%
22
22
Primary Care Services
Primary Care Services
1.4%
1.4%
23
23
Hipaa
Hipaa
1.3%
1.3%
24
24
Medical Supplies
Medical Supplies
1.3%
1.3%
25
25
Osha
Osha
1.3%
1.3%
26
26
Millennium
Millennium
1.1%
1.1%
27
27
Administrative Tasks
Administrative Tasks
1.1%
1.1%
28
28
Medicaid
Medicaid
1.1%
1.1%
29
29
Customer Complaints
Customer Complaints
1%
1%
30
30
EMR
EMR
0.9%
0.9%
31
31
Hippa
Hippa
0.9%
0.9%
32
32
Insurance Companies
Insurance Companies
0.9%
0.9%
33
33
Vital Signs
Vital Signs
0.8%
0.8%
34
34
Office Supplies
Office Supplies
0.8%
0.8%
35
35
Greeting Members
Greeting Members
0.8%
0.8%
36
36
Office Staff
Office Staff
0.7%
0.7%
37
37
Treatment Plans
Treatment Plans
0.7%
0.7%
38
38
Day-To-Day Operations
Day-To-Day Operations
0.7%
0.7%
39
39
EKG
EKG
0.7%
0.7%
40
40
CPT
CPT
0.7%
0.7%
41
41
Clinical Supervision
Clinical Supervision
0.7%
0.7%
42
42
Medical Staff
Medical Staff
0.6%
0.6%
43
43
Performance Reviews
Performance Reviews
0.6%
0.6%
44
44
Client Issues
Client Issues
0.6%
0.6%
45
45
CMS
CMS
0.6%
0.6%
46
46
Annual Budget
Annual Budget
0.5%
0.5%
47
47
RN
RN
0.5%
0.5%
48
48
Special Projects
Special Projects
0.5%
0.5%

20,944 Clinic Administrator Jobs

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