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Top Clinic Administrator Skills

Below we've compiled a list of the most important skills for a clinic administrator. We ranked the top skills based on the percentage of clinic administrator resumes they appeared on. For example, 15.7% of clinic administrator resumes contained procedures as a skill. Let's find out what skills a clinic administrator actually needs in order to be successful in the workplace.

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The six most common skills found on Clinic Administrator resumes in 2020. Read below to see the full list.

1. Procedures

high Demand

Procedures are the established ways to perform a certain task. It is like an action plan for a team to perform their duties. It's like a map that can save one from being confused or roaming about while attempting to achieve a goal. When an organization uses procedures, it promotes positive practices and sets a good precedent

Here's how Procedures is used in Clinic Administrator jobs:
  • Implemented follow-up procedures that minimized the amount of time necessary to complete contract negotiations without sacrificing university legal and policy considerations.
  • Screened patients and obtained all necessary equipment and supplies necessary for treatment requirements by doctors and assisted with office surgical procedures.
  • Coordinated an effective redesign and implementation of significant protocol procedures that improved patient care and satisfaction within the first 6 months.
  • Copied and/or faxed patient information following all established procedures related to maintaining the confidentiality and security of information and ensuring.
  • Developed administrative and educational policies and procedures to comply with state and federal regulations and nationally accepted standards of practice.
  • Ensured performance evaluations are conducted timely for all employees and that proper disciplinary procedures are adhered to and documented.
  • Ensured daily operations were conducted in accordance with the policies and procedures established by state and federal regulatory agencies.
  • Provided supervision/leadership to maintain an efficient flow of work functions; improved operations; and/or streamlined processes and procedures.
  • Managed and analyzed various administrative procedures at the clinical level by assisting clients/patients at various levels of treatments.
  • Conducted weekly staff meetings to review pending authorizations, surgery scheduling and overall clinic policies and procedures.
  • Created and later Centralized an Out- Patient Prior-Authorization Unit for authorization of Traditional & Managed Medicaid procedures.
  • Established and coordinated systems and procedures to ensure efficient operations and communications within department and clinical sites.
  • Confer with personnel concerned to ensure successful functioning of newly implemented business systems and financial procedures.
  • Examine billing procedures and ensure patient billing information and patient records and referrals are accurately processed.
  • Managed the development and implementation of procedures to comply with administrative directives of the organization.
  • Completed assessments and program intake procedures for clients entering substance abuse monitoring and treatment.
  • Redesigned and facilitated Patient care policies and procedures committee and Clinical case review committee.
  • Developed policy manual and collaborated with clinician team on creating standard operating procedures.
  • Implement forecasting, evaluations, and planning to establish appropriate standard operating procedures.
  • Streamlined office procedures by developing processes for patient health information and insurance.

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2. Healthcare

high Demand

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how Healthcare is used in Clinic Administrator jobs:
  • Developed marketing strategies and materials, forged effective referral relationships with physicians and other healthcare providers who utilized our services.
  • Supervised the daily clinical and administrative operations for New York-based professional practice subsidiary of CIGNA Healthcare Corporation.
  • Researched and evaluated contemporary healthcare systems, securing presentations from 3 vendors.
  • Addressed healthcare provider concerns relating to insurance coverage.
  • Monitored vendor contracts and ensured they were in compliance with Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
  • Analyzed and staffed front office and back office staff to meet needs of healthcare professionals and patients efficiently and courteously.
  • Managed a $4.1 million budget and 56 direct reports responsible for delivering healthcare to 35,000 patients annually.
  • Lobbied General Assembly for COPN regulation changes and negotiated for healthcare coverage of scans to insurance providers.
  • Managed health clinic operations, finance, billing, and collections while earning Master of Healthcare Administration.
  • Organized HRIS, Health Information Exchange, Microsoft Projects, Healthcare Software, Electronic Health Record software.
  • Assisted in care plans by consulting with other members of the healthcare team for low-income patients.
  • Completed strategic plan and build out of new physician owned women's healthcare clinic in 2005.
  • Provide administrative oversight of rural outpatient mental health clinic and integrated healthcare practice of 1,940 clients.
  • Serve as a key member of Occupational Medicine healthcare team for a busy occupational medical practice.
  • Improved the over-all efficiency of the practice, thus improving healthcare delivery to the patient.
  • Oversee daily activities of the healthcare center and of staff of 50 individuals.
  • Provided quality healthcare to all Soldiers assigned to Fort Wainwright, Alaska.
  • Managed marketing functions with other healthcare clinics, included networking events.
  • Organize Healthcare for the Benefit of University Students.
  • Increased total network by 23 healthcare professionals.

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3. Patient Care

high Demand

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how Patient Care is used in Clinic Administrator jobs:
  • Monitored patient/provider ratio to reduce backlog, level patient load, maintain practice productivity without compromising patient care and satisfaction levels.
  • Designed a staffing model to optimize team orientation, improving clinical flow, efficiency and profitability without jeopardizing patient care.
  • Coordinated services and collaborates with contractor and various community partners to provide appropriate and comprehensive patient care.
  • Execute clinical administrative policies and initiate action to enhance patient care programs.
  • Coordinated patient care with the Medical Director and Primary Clinic Administrator.
  • Implemented and improved standards of patient care by initiating collaborative efforts.
  • Managed clinical complaints and investigated issues effecting patient care delivery.
  • Guide and support participation in patient care delivery regularly.
  • Demonstrated effective patient care resulting in satisfied customers.
  • Developed and implemented standard processes and policies to better serve the staff in the delivery of safe and quality patient care.
  • Collaborate with both internal and external entities towards the goal of attaining the highest possible level of patient care and outcomes.
  • Provided funds for building, medical supplies and medicine in addition to patient care and health related teaching.
  • Lived in Haiti for 2 years, provided direct patient care as well as training for staff.
  • Ensured all functions were performed effectively and efficiently to achieve high quality patient care and optimal outcomes.
  • Investigate patient care issues and work with staff to resolve in the best interest in the patient.
  • Orchestrated daily operations of a health clinic providing patient care to a population of 28,000 beneficiaries.
  • Managed patient flow for 208 diagnostic procedures in 62 days with zero delays in patient care.
  • Performed daily tasks to help the office run efficiently, which in turn improved patient care.
  • Created a culture of patient care excellence along with increased employee engagement and patient satisfaction.
  • Assist several physicians in ensuring optimal patient care and smooth daily functioning of office.

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4. Daily Operations

high Demand

Day-to-day operations or daily operations are the routine activities within a business setting, that are directed towards generating ample revenue to generate profit that eventually helps in increasing the value of a company or an organization.

Here's how Daily Operations is used in Clinic Administrator jobs:
  • Streamlined all daily operations by preparing memos/correspondence; transcribing meeting minutes/managing files and providing inventory management for all lab equipment.
  • Assisted clinic manager in standardizing administrative and clinical processes to optimize the efficiency and quality of daily operation.
  • Led daily operations and surgical/procedure schedules for three acute care facilities by implementing clinical information systems.
  • Directed and monitored daily operations and fiscal management, including budgeting, of 2 rehabilitation clinics.
  • Provided administrative and executive support overseeing and managing daily operations of the clinic.
  • Executed daily operations of answering phone setting up authorizations for medical services.
  • Managed daily operations to ensure excellent quality care and customer service.
  • Support executive director to ensure office qualify and maintains daily operations.
  • Supervised daily operations of agency's inmate medical clinic.
  • Monitored and ordered supplies for daily operation.
  • Assisted in administrative duties and daily operations.
  • Managed the daily operations of the clinic not limited to Assisting Franchise Owner in setting all membership and retail sales goals.
  • Manage Daily Operations of four Family Practice Physicians, two Nurse Practitioners and twenty additional nursing, lab and office staff.
  • Handled insurance submissions, appeals, patient billing, patient complaints and all other daily operations of the clinic.
  • Organized, planned, and directed daily operations of Radiology, Pharmacy, and Laboratory services for 40 personnel.
  • Identified and sought solutions for daily operational issues, including but not limited to, resolving customer relation issues.
  • Managed all daily operations of clinic including flow of business, guest satisfaction, staff relations and sales coaching.
  • Assist clinic administrator in daily operations of the clinic, motivate staff and fellow management team to achieve goals.
  • Manage daily operations of clinic, train new team members, and perform scheduling for staff and therapist.
  • Oversee daily operations; cost containment; quality of veteran care, and completion of audits and reports.

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5. Ensure Compliance

high Demand

Ensure compliance means that all the standards that have been set are being maintained. Making sure that all the policies are being followed also assists in ensuring compliance.

Here's how Ensure Compliance is used in Clinic Administrator jobs:
  • Create and implement quality assurance projects to ensure compliance and provide direction for quality improvement and educational focus.
  • Monitored medication administration/storage and logistics, to ensure compliance with treatment protocol and FDA regulations.
  • Submitted all required reports to Corporate office and to all state and federal agencies to maintain compliance.
  • Managed budgets, forecast expenses, communicate with vendors, order supplies, and ensure compliance.
  • Reviewed daily activities to ensure compliance with Joint Commission, state, and federal regulations.
  • Established clinic systems/procedures to ensure compliance with DHS, Title XXII and HIPAA standards.
  • Designated HIPPA and Privacy Officer to ensure compliance to federal standards and guidelines.
  • Managed a 4.2m dollar budget, to ensure compliance with fiscal requirements.
  • Collected, distributed and tracked regulatory documents to ensure compliance of TMF.
  • Maintain compliance with time frames according to state regulations and requirements.
  • Implemented policies and procedures for the rural health clinic which included continual monitoring, follow up and training to ensure compliance.
  • Tracked special projects and timelines to ensure compliance.

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6. Clinical Staff

high Demand

The clinical staff consists of people who work under a healthcare professional like a physician. Their job is to assist in healthcare professional services but not to report them directly. The clinical staff has direct contact with patients for diagnosis, treatment, and further care.

Here's how Clinical Staff is used in Clinic Administrator jobs:
  • Constructed daily administration accountability spreadsheet to capture each vaccination executed by clinical staff.
  • Coordinated day-to-day clinical operations and work with providers and clinical staff.
  • Execute productivity increase strategies and optimize clinical staff and procedural value.
  • Created and maintained databases to track and monitor confidential clinical information.
  • Evaluated and eliminated nonessential positions and hired/trained new clinical staff.
  • Reviewed electronic charts for clinical staff for accuracy of documentation.
  • Supervised business office personnel and clinical staff.
  • Direct management and supervision of clinical staff.
  • Performed competency evaluations quarterly of clinical staff.
  • Supervised licensed clinical staff and non-clinical staff.
  • Directed team of managers and clinical staff providing care to over 600 patients in 5 varying size markets.
  • Scheduled accurate time and date on the clinical staff calendar to complete assessments with the patients daily.
  • Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies.
  • Coordinate care with clinical staff to develop and assist with the plan of care for patients.
  • Created scheduling protocols and templates to maximize clinical staff, clinic space, and physician time.
  • Served as a resource to the clinical and non-clinical staff for policy and clinical issues.
  • Coordinate with physicians and clinical staff to ensure the proper evaluation and treatment of clients.
  • Assess and establish work schedules for clinical staff and office staff, assessing clinic need.
  • Provide day to day supervision of the Winchester region clinical staff and program.
  • Manage administrative, research and clinical staff, faculty, fellows and residents.

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7. Oversight

high Demand

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how Oversight is used in Clinic Administrator jobs:
  • Provided strategic leadership, oversight and management of the day-to-day administration of the Departments.
  • Managed clinical services and provided oversight and clinical supervision to twenty clinicians.
  • Provide development and administrative oversight to newly created pharmacy.
  • Provided mentoring, administrative oversight (performance evaluations).
  • Provide oversight on behavioral and medically fragile houses.
  • Direct oversight and management of assigned clinics.
  • Provided administrative oversight to contracted medical providers.
  • Provide Administrative and Operational oversight of Physical Health Assessments and Flight Physicals for Soldiers of the Massachusetts Army National Guard.
  • Audit and Compliance oversight for patient service delivery; including hospice, home health, physician services and palliative care.
  • Provide oversight and facilitate the recruitment, coordination, and implementation of complex research protocols.
  • Worked diligently to prepare and provide oversight for oncology research trials finances and budgets.
  • Coordinated the management and oversight of stringent Block Scheduling for 21 physician owners.
  • Managed staff of six analysts with oversight of all reports produced.
  • Provided administrative oversight of the outpatient department (OPD).
  • Provide inventory oversight and purchases of Medical and Office Supplies.
  • Provided oversight for all clinic and employee licensing and certifications.
  • Provide fiscal oversight for acquisition of equipment and supplies.
  • Provide oversight of patient scheduling and reconciled it.
  • up and oversight of two satellite clinics, providing intensive outpatient programs for adolescents and adults.
  • Provided successful oversight across the entire Marshfield Clinic System of Care.

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8. RN

high Demand

RN means a registered nurse -- a person who has fulfilled the criteria set by the government or a regulatory body to obtain a nursing license. A registered nurse requires graduating from a nursing program and/or completing a bachelor's degree. The rules and regulations set to become a registered nurse vary across the country.

Here's how RN is used in Clinic Administrator jobs:
  • Requested information from provider and add data to the system and refer phone calls and information to RN for Clinical.
  • Assist with developing process and manage care coordination staff, including RN, LPN, and Social worker.
  • Supervised 15 RN's, LPN's, Nurse Aides, Physical Therapists, Occupational Therapists and other ancillary staff.
  • Direct staff RN s case conference, orientation and education.
  • Reported any significant information or changes in patient's condition to the RN.
  • Supervised all nursing care including supervisors, advice and triage RN's.

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9. Payroll

high Demand

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how Payroll is used in Clinic Administrator jobs:
  • Maintained accurate department records, assuring that payroll and equipment/supply expenses are within budgeted amounts.
  • Designed a comprehensive spreadsheet to eliminate errors while processing payroll.
  • Processed payroll and administered employee benefits.
  • Started the centers drug study program and IRB, full supervisory duties and administrative duties to include payroll and accounts payable.
  • Managed day to day operations including staffing, employee management and payroll with a focus on maintaining utmost customer service.
  • Worked close with a CPA, schedule quarter meetings to review all expenses, deposits, and payroll reports.
  • Manage the billing and payroll processes, accounts payable, accounts receivable, and the preparation of financial statements.
  • Handled budgeting and bookkeeping and payroll, as well as end-of-month ledger preparation, to maximize operational efficiency.
  • Generated sales reports, payroll, bank deposits, maintaining inventory and ordering supplies at Clinic Administrators request.
  • Monitor all weekly reports of Accounts Receivable, payroll, and other financial reports for hospital administration.
  • Oversee all HR duties, including payroll, to effectively run and maintain a staff of 50.
  • Coordinate employee time keeping systems and transmits time to regional manager's office for payroll purposes.
  • Included all human resource issues, hiring, terminations, payroll, insurance and 401K management.
  • Create staff/physician schedules, process payroll, perform monthly evaluations, and conduct county/insurance audits.
  • Managed all fiscal aspects of departmental operations - budgeting, payroll, expenses, write-offs.
  • Perform all HR duties including payroll, recruiting, interviewing, hiring, and terminations.
  • Make employee schedules, assist with payroll, manage all clinic incidents and reports.
  • Managed and executed payroll effectively for 7 centers biweekly, equaling around 250 employees.
  • Helped the accounting departments in generating staff payroll on a bi- weekly basis.
  • Generated sales reports, payroll, bank deposits, inventory and ordering supplies.

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10. Medical Records

high Demand

Here's how Medical Records is used in Clinic Administrator jobs:
  • Audited medical records and patient encounter forms for proper documentation and coding.
  • Maintained and updated medical records including vaccination history.
  • Utilize experience in Electronic Medical Records
  • Managed all non-physician processes, including registration, medical records, laboratory, radiology, and pharmacy functions.
  • Planned and orchestrated successful transition from paper charts to Electronic Medical Records (EMR).
  • Process & submit all medical records requests from insurance companies & Doctor's offices.
  • Initiated, maintained and coded medical records in accordance with prescribed directives.
  • Maintained A/P and A/R, patient accounting, and medical records.
  • Ordered and organized all medical records for referred worker comp.
  • Use of electronic medical records for over eight years
  • Prepared Patient charts and fulfilled medical records requests.
  • Maintained medical records for 300+ members.
  • Ensured patients medical records were properly maintained.
  • Collaborated as a member of the medical records committee to determine and implement revised clinical forms that comply with OMH regulations.
  • Schedule patients appointment in call canter when needed.Medical Records Clark Received and requested medical records up on doctors request.
  • Complete data entry in a timely manner which included securing personal and medical records.
  • Maintain Medical Records Obtain Authorization for home care services.
  • Managed, trained and evaluated three full time front desk staff, two medical records staff and six part time students.
  • Purged Medical Records Into Chronological order Assisted doctors during IME's Answering Phones Ordering Diagnostics Set up Clinics Checking in patients

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11. Clinic Operations

high Demand

Here's how Clinic Operations is used in Clinic Administrator jobs:
  • Assessed clinic operations and appointment utilization patterns to ensure that appointment availability is adequate to satisfy patient demand.
  • Facilitated meetings with staff on a regular basis and participated in decision-making process related to clinic operations.
  • Assessed clinic operations and appointment utilization to identify bottlenecks and to maximize use of available resources.
  • Managed daily clinic operations and administration including scheduling, reports, inventory, and customer service.
  • Assisted with coordinating and managing daily clinic operations.
  • Supervised clinic operations and support staff.
  • Managed satellite clinic operations, 8 staff members, ensured oral health care requirements for 600 military and 1.8K family members.
  • Maintained the clinic operations in coordination with the Medical director of the facility to ensure the smooth functioning of the clinic.
  • Ensured smooth flow of daily clinic operations and developed marketing promotions to increase sales and build clinic's brand image.
  • Managed clinic operations, including front desk, scheduling, billing, records management, IT, etc.
  • Retrieve and maintain all new employee files (background reports, I-9 forms) Oversee daily clinic operations
  • Manage the clinic operations for 2 dental practices for a non profit community dental clinic.
  • Charge of all clinic operations, maintaining, clinic budget, and clinic supply inventory.
  • Maintained $750,000.00 worth of medical and logistics equipment in support of clinic operations.
  • Oversee clinic operations and serve as physician liaison across multiple divisions and programs.
  • Facilitated clinic operations and directed students and patients throughout the night in encounters.
  • Assist in the assessment of clinic operations and make recommendations as necessary.
  • Conducted periodic meetings with support team on clinic operations.
  • Handled day to day clinic operations.
  • Monitored the project to implement Telemedicine into clinic operations.

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12. Staff Members

high Demand

Here's how Staff Members is used in Clinic Administrator jobs:
  • Ordered and maintained acquisitions for all clinics and staff members, ensuring spending remained within allotted budget.departments.
  • Educated office staff members with interpreting member benefits and guidelines.
  • Created incentive plan for 7 front desk staff members that increased efficiency and quality of customer service provided !
  • Supervised the clinical, financial and administrative aspects of the program for approximately 10 staff members.
  • Provided ongoing training to our physicians, their staff members and my co-workers as needed.
  • Maintained overall responsibility for 70 Mental Health and Substance Abuse service delivery staff members.
  • Trained and worked closely with over twenty massage therapists and five administrative staff members.
  • Prepared notes and directed them to the appropriate staff members.
  • Interviewed, hired, trained and mentored staff members.
  • Supervised Basic CPR class for 12 staff members.
  • Hired and coached staff members.
  • Hired and trained 20 staff members, to include massage therapists and sales associates, for a multi-million dollar franchise.
  • Staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
  • Administered sales Coordinated and trained staff members Chaired complaints for two clinics
  • Resolve client complaintsTrain new staff membersDaily management callsAttend weekly manager meetingsDirect and manage scheduled shiftsOpen/close the clinic

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13. Health Care

high Demand

Healthcare means an organized service provided to people when they are diagnosed with a medical illness or suffer an injury. Basic health care would ensure to improve the health of the patient. Health care is provided by designated and certified specialists who can be doctors, registered nurses, therapists, etc. The healthcare of the people is the responsibility of the state as they set up hospitals and clinics for the public and arrange certified professionals in them for the health care of the people.

Here's how Health Care is used in Clinic Administrator jobs:
  • Managed daily operation of health care facility that provided scheduled and unscheduled examination, treatment and diagnostic services.
  • Participate in community and professional organizations' activities which will enhance health care programs locally and nationally.
  • Monitor utilization management and make recommendations regarding effectiveness of health care resources, trending and intervention.
  • Demonstrated experience providing analysis and advice regarding impact of health care policies to Tribal government.
  • Led Medical/Dental team to successfully accomplish 2 Accreditation Association for Ambulatory Health Care Certificates.
  • Supervised and supported clinical areas to assure optimal health care professional cooperation.
  • Performed administrative duties, fulfilled customer requests, and retained high customer satisfaction by supporting the delivery of health care service.
  • Focus on continuous improvement for better health care services and manage the impact of continuous change on staff and the organization.
  • Served as clinical resource to physicians, nursing staff, interdisciplinary health care team, patients, and families.
  • Set internal and external customer service agreements to meet expectations and ensure direction for future health care model.
  • Mediated and resolved issues with members of the health care team during delivery process to enhance quality outcomes.
  • Supported each health plan in meeting behavioral health care standards as per NCQA and URAC accreditation guidelines.
  • Maintained a good public image within the general and health care community as a committed care provider.
  • Reviewed and investigated all internal and external complaints related to the delivery of health care services.
  • Screened clients prior to admission to ensure care needs were consistent with available health care services.
  • Coached and counseled staff when Valley General Hospital facilitated a partnership with Providence Health Care.
  • Provided support to health care providers in the patient's admissions process into the program.
  • Promote the provision of high quality health care services to patients while maintaining costs.
  • Managed and negotiated contracts with health care insurance providers and third party vendors.
  • Promote the provision of high-quality and cost-effective health care services to the patients.

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14. Emergency

high Demand

An emergency is a situation or condition that poses a great risk to the health, wealth, or property of someone. An emergency can be affecting the health of a person, like a heart attack, or it may even be a natural disaster, e.g. an earthquake. Emergencies can take place at home or at workplaces and they need immediate intervention to prevent the danger.

Here's how Emergency is used in Clinic Administrator jobs:
  • Provided clinical leadership and direct supervision for a walk-in Psychiatric Emergency room.
  • Identified and provided emergency crisis services as necessary.
  • Supervised inpatient, outpatient and emergency departments.
  • Coordinated with Doctors and scheduled emergency surgeries.
  • Checked the admission criteria of the patients from the emergency room and placed them in the inpatient beds.
  • Developed financial plans and budget estimates and exercised emergency, disaster, and defense plans.
  • Assessed children entering emergency shelter, developed treatment plans, and prepared for discharge.
  • Train the Nursing and Emergency Services staff on Bed Census functions in CMHC.
  • Provided clinical and emergency consultation as part of the agency on-call system.
  • Implemented protocols for Emergency Management in the clinic.
  • Developed the A-HEMP emergency program at HMS.
  • Supervised the Intake and Emergency Services department.
  • Maintained client database per clinician assignments, staffavailability, monthly stats and reports for funding*Provided 24x7 emergency call coverage.
  • Monitored and responded expeditiously to new consumers needing emergency assistance through the behavioral Mental Health Crisis Hotline.
  • Served as the administrative liaison to Inova Alexandria Hospital Management and the Emergency Department.
  • Negotiated physician contracts for services in multiple areas, (i.e., Emergency, Employee Health, Perfusion).

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15. Hipaa

average Demand

HIPAA stands for Health Insurance Portability and Accountability Act. It is a federal law imposed in 1996 by the 104th U.S Congress in 1996. This act was created to implement privacy standards to protect a patient's sensitive information like medical information and other healthcare records from being disclosed without consent. To keep the data safe healthcare organizations must work effectively in three areas of security namely: administrative, physical, and technical.

Here's how Hipaa is used in Clinic Administrator jobs:
  • Performed HIPAA and other incident investigations.
  • Navigated through the hybrid system to analyze the patient health information while following proper HIPAA and CMS guidelines.
  • Created clinic compliance policies and due diligence reporting per HIPAA, OSHA, COLA and CLIA guidelines.
  • Acted as the principle resource for Managed Care contracts, HIPAA, Medicaid and Medicare.
  • Completed research and developed a HIPAA manual for use in the clinic.
  • Conduct in house employee training including HIPAA, Medicare and Medicaid requirements.
  • Established HIPAA compliance in personnel, clinic, and information systems.
  • Provided patient support and file maintenance under HIPAA regulations and guidelines.
  • Implemented new HIPAA regulations in the clinic.
  • Implement HIPAA guidelines and enforce policies.
  • Served as the HIPAA Privacy/Security official.

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16. Osha

average Demand

Osha stands for Occupational Safety and Health Administration that is a large regulatory agency based in the USA. This agency was created in 1971 and its basic aim is to ensure safe and healthy working conditions for working men and women. Osha had the authority of doing surprise visits to inspect and examine the working conditions in workplaces. They have been successful in reducing injury rates and improving worker conditions.

Here's how Osha is used in Clinic Administrator jobs:
  • Monitored clinic compliance with quality assurance, HIPPA, JC and OSHA guidelines and devise plan of action for improvements.
  • Improved facility to meet compliance requirements for OSHA, HIPPA, infection control, and safety standards.
  • Lead the OSHA committee and am the Safety Officer for the entire organization.
  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
  • Provided OSHA orientation for new-hires.
  • Document, report, and follow up of OSHA 300, 300A.
  • Maintain MSDS and OSHA records.

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Online Courses For Clinic Administrators

One of the best ways to acquire the skills needed to be a clinic administrator is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since clinic administrators benefit from having skills like procedures, healthcare, and patient care, we found courses that will help you improve these skills.

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Introduction to Clinical Data
coursera

This course introduces you to a framework for successful and ethical medical data mining. We will explore the variety of clinical data collected during the delivery of healthcare. You will learn to construct analysis-ready datasets and apply computational procedures to answer clinical questions. We will also explore issues of fairness and bias that may arise when we leverage healthcare data to make decisions about patient care. The Stanford University School of Medicine is accredited by the Accr...

Clinical Data Science
coursera

Are you interested in how to use data generated by doctors, nurses, and the healthcare system to improve the care of future patients? If so, you may be a future clinical data scientist! This specialization provides learners with hands on experience in use of electronic health records and informatics tools to perform clinical data science. This series of six courses is designed to augment learner's existing skills in statistics and programming to provide examples of specific challenges, tools, an...

Clinical Epidemiology
coursera

Evidence forms the basis of modern medicine. Clinical research provides us with this evidence, guiding health professionals towards solutions to problems that they face in daily practice. Transferring existing problems in medical practice to a research setting is a challenging process that requires careful consideration. The practice of clinical epidemiology aims to address this through the application of established approaches for research in human populations, while at all times focussing on t...

The Simplest Guide to Clinical Data Analysis with SAS
udemy
4.4
(341)

Step into the world of Pharmaceutical industry Clinical Trials Clinical Research Biostatistics Data Management SAS...

Clinical Kidney, Pancreas and Islet Transplantation
coursera

Kidney transplantation is a major advance of modern medicine which provides high-quality of life for patients with end-stage renal disease. What used to be an experimental, risky, and very limited treatment option more than 50 years ago is now routinely performed in many countries worldwide. The number of renal transplants is expected to rise sharply in the next decade since the proportion of patients with end stage renal disease is increasing. Are you interested in clinical kidney, pancreas and...

Effective Human Resource Administration
udemy
4.5
(848)

Effective Human Resource Administration...

The Critical Role of IT Support Staff in Healthcare
coursera

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you'll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient's home! On any given day, you may interact with...

Introduction to Clinical Data Science
coursera

This course will prepare you to complete all parts of the Clinical Data Science Specialization. In this course you will learn how clinical data are generated, the format of these data, and the ethical and legal restrictions on these data. You will also learn enough SQL and R programming skills to be able to complete the entire Specialization - even if you are a beginner programmer. While you are taking this course you will have access to an actual clinical data set and a free, online computation...

Clinical Data Models and Data Quality Assessments
coursera

This course aims to teach the concepts of clinical data models and common data models. Upon completion of this course, learners will be able to interpret and evaluate data model designs using Entity-Relationship Diagrams (ERDs), differentiate between data models and articulate how each are used to support clinical care and data science, and create SQL statements in Google BigQuery to query the MIMIC3 clinical data model and the OMOP common data model...

Effective Legal Office Administration
udemy
4.2
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Effective Legal Office Administration...

Design and Interpretation of Clinical Trials
coursera

Clinical trials are experiments designed to evaluate new interventions to prevent or treat disease in humans. The interventions evaluated can be drugs, devices (e.g, hearing aid), surgeries, behavioral interventions (e.g, smoking cessation program), community health programs (e.g. cancer screening programs) or health delivery systems (e.g, special care units for hospital admissions). We consider clinical trials experiments because the investigators rather than the patients or their doctors selec...

Effective Business English for Service Staff
udemy
4.4
(682)

Your comprehensive guide to more effective English communication - for office administration, retail and hospitality!...

Clinical Terminology for International and U.S. Students
coursera

Understanding the clinical terms and abbreviations commonly used during verbal or written communication in U.S. hospitals is challenging. This course is designed for U.S. health care profession students and for international students and practitioners who want to become more familiar with the language of the U.S. clinical setting. Others, such as caregivers and medical interpreters, who wish to develop a better understanding of terms and abbreviations used by health care providers will find this...

Administrative Assistant Fundamentals
ed2go

This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics...

Administrative Human Resources (HR) for Beginners
udemy
4.4
(4,640)

This course is an introduction to the role and duties of Human Resources (HR)...

CERTaIN: Pragmatic Clinical Trials and Healthcare Delivery Evaluations
edX (Global)

In this course, experts will discuss the options a researcher must consider when embarking on clinical research. What research design should I choose? How do I start the process of getting my research approved? How will I analyze the data I collect? These are all important questions that a researcher faces. We will discuss the key decisions a researcher needs to make when preparing for and conducting research, as well as tools for data analysis. You will learn what a pragmatic clinical trial...

What Every Provider Should Know: Clinical Fundamentals
edX (Global)

Regardless of where physicians practice they are expected to be calm, cool, and collected when confronted with undifferentiated, critically ill patients. Medical education in most countries however, focuses on approaching patients in a methodical, time intensive manner. Although this approach can be effective for certain patients and settings, it can prove disastrous during those moments when time is of the essence. The specialty of Emergency Medicine (EM) centers on rapidly sorting, assessing,...

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udemy
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Massage Therapy Course 101...

Data Management for Clinical Research
coursera

This course presents critical concepts and practical methods to support planning, collection, storage, and dissemination of data in clinical research. Understanding and implementing solid data management principles is critical for any scientific domain. Regardless of your current (or anticipated) role in the research enterprise, a strong working knowledge and skill set in data management principles and practice will increase your productivity and improve your science. Our goal is to use these mo...

Aromatherapy: Clinical Use of Essential Oils
coursera

This course provides an overview of essential oil therapy and current aromatherapy practices in clinical settings and gives you the skills to bring aromatherapy into your own practice. By the end of the course, you will be able to: a) explain what essential oils are to a patient and how they work; b) assess if an essential oil might be beneficial to a patient, considering patient preference and the research evidence, as well as any safety issues or contraindications; and c) suggest a protocol fo...

20 Most Common Skill For A Clinic Administrator

Procedures15.7%
Healthcare11.4%
Patient Care9.8%
Daily Operations7%
Ensure Compliance5%
Clinical Staff4.7%
Oversight3.9%
RN3.8%

Typical Skill-Sets Required For A Clinic Administrator

RankascdescSkillascdescPercentage of ResumesPercentageascdesc
1
1
Procedures
Procedures
15.7%
15.7%
2
2
Healthcare
Healthcare
11.4%
11.4%
3
3
Patient Care
Patient Care
9.8%
9.8%
4
4
Daily Operations
Daily Operations
7%
7%
5
5
Ensure Compliance
Ensure Compliance
5%
5%
6
6
Clinical Staff
Clinical Staff
4.7%
4.7%
7
7
Oversight
Oversight
3.9%
3.9%
8
8
RN
RN
3.8%
3.8%
9
9
Payroll
Payroll
3.6%
3.6%
10
10
Medical Records
Medical Records
2.8%
2.8%
11
11
Clinic Operations
Clinic Operations
2.6%
2.6%
12
12
Staff Members
Staff Members
2.5%
2.5%
13
13
Health Care
Health Care
2.1%
2.1%
14
14
Emergency
Emergency
2%
2%
15
15
Hipaa
Hipaa
1.9%
1.9%
16
16
Osha
Osha
1.6%
1.6%
17
17
Administrative Tasks
Administrative Tasks
1.6%
1.6%
18
18
Customer Service
Customer Service
1.4%
1.4%
19
19
Clinical Trials
Clinical Trials
1.4%
1.4%
20
20
Clia
Clia
1%
1%
21
21
Scheduling Appointments
Scheduling Appointments
1%
1%
22
22
Sales Goals
Sales Goals
1%
1%
23
23
CPT
CPT
0.9%
0.9%
24
24
Staff Meetings
Staff Meetings
0.9%
0.9%
25
25
Membership Sales
Membership Sales
0.9%
0.9%
26
26
Medicaid
Medicaid
0.8%
0.8%
27
27
Prince
Prince
0.7%
0.7%
28
28
EMR
EMR
0.6%
0.6%
29
29
Performance Evaluations
Performance Evaluations
0.5%
0.5%
30
30
Customer Complaints
Customer Complaints
0.5%
0.5%
31
31
Front Desk Associates
Front Desk Associates
0.5%
0.5%
32
32
Office Staff
Office Staff
0.5%
0.5%
33
33
Administrative Functions
Administrative Functions
0.4%
0.4%
34
34
Regulatory Agencies
Regulatory Agencies
0.4%
0.4%
35
35
Office Supplies
Office Supplies
0.4%
0.4%
36
36
Bank Deposits
Bank Deposits
0.4%
0.4%
37
37
Hippa
Hippa
0.4%
0.4%
38
38
Sales Reports
Sales Reports
0.4%
0.4%
39
39
Medical Supplies
Medical Supplies
0.4%
0.4%
40
40
EKG
EKG
0.3%
0.3%
41
41
Human Resources
Human Resources
0.3%
0.3%
42
42
Vital Signs
Vital Signs
0.3%
0.3%
43
43
IRB
IRB
0.3%
0.3%
44
44
Insurance Companies
Insurance Companies
0.3%
0.3%
45
45
Patient Scheduling
Patient Scheduling
0.3%
0.3%
46
46
Annual Budget
Annual Budget
0.3%
0.3%
47
47
Treatment Plans
Treatment Plans
0.3%
0.3%
48
48
Reception Area
Reception Area
0.2%
0.2%

29,298 Clinic Administrator Jobs

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