What does a clinic administrator do?
A clinic administrator is primarily in charge of overseeing the daily operations in a clinic or similar establishment, ensuring everything runs smoothly and efficiently. Their responsibilities include setting objectives, managing the budgets and schedules, supervising insurance procedures, spearheading new programs and treatments, and developing strategies to optimize clinic operations. They must also address issues and concerns, resolving them promptly and efficiently. Furthermore, as a clinic administrator, it is essential to lead and encourage the workforce to reach goals, all while implementing the facility's policies and regulations.
Clinic administrator responsibilities
Here are examples of responsibilities from real clinic administrator resumes:
- Manage compliance with CMS, JACO and IDPH regulatory requirements, standards of practice, policies and procedures.
- Manage accounts payable and accounts receivable activities using QuickBooks and online banking applications.
- Assist with employee and community CPR training documentation.
- Maintain employee health files, annual PPD immunizations tracking and CPR recertification.
- Answer multiple phone lines and triage calls in a fast pace environment.
- Oversee and ensure of day-to-day function of EMR and EPM hardware and software.
- Maintain, communicate, monitor and enforce the privacy, security and HIPAA standards to meet regulatory compliance.
- Assess providers HEDIS measures through proper documentation within the EMR in conjunction with the provider's medical assistant.
- Prepare and submit provider applications for new doctors and submit to Medicare, Medicaid and all other commercial insurance companies.
- Perform HIPAA and other incident investigations.
- Track completion of documentation and Medicaid notes.
- Provide development and administrative oversight to newly create pharmacy.
- Prepare financial analysis and documentation to solidify EHR financing.
- Design a comprehensive spreadsheet to eliminate errors while processing payroll.
- Facilitate referrals to alternative placement for residents needing physical and behavioral rehabilitation.
Clinic administrator skills and personality traits
We calculated that 24% of Clinic Administrators are proficient in Patients, Healthcare, and Patient Care. They’re also known for soft skills such as Multitasking skills, Problem-solving skills, and Organizational skills.
We break down the percentage of Clinic Administrators that have these skills listed on their resume here:
- Patients, 24%
Screened patients and obtained all necessary equipment and supplies necessary for treatment requirements by doctors and assisted with office surgical procedures.
- Healthcare, 14%
Developed marketing strategies and materials, forged effective referral relationships with physicians and other healthcare providers who utilized our services.
- Patient Care, 8%
Monitored patient/provider ratio to reduce backlog, level patient load, maintain practice productivity without compromising patient care and satisfaction levels.
- Oversight, 5%
Managed clinical services and provided oversight and clinical supervision to twenty clinicians.
- Payroll, 4%
Maintained accurate department records, assuring that payroll and equipment/supply expenses are within budgeted amounts.
- Healthcare Administration, 4%
Cleared all Agency for HealthCare Administration Surveys on first follow up.
Most clinic administrators use their skills in "patients," "healthcare," and "patient care" to do their jobs. You can find more detail on essential clinic administrator responsibilities here:
Multitasking skills. One of the key soft skills for a clinic administrator to have is multitasking skills. You can see how this relates to what clinic administrators do because "administrators may have to work on many problems and tasks at the same time." Additionally, a clinic administrator resume shows how clinic administrators use multitasking skills: "leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, and purchasing. "
Problem-solving skills. Another essential skill to perform clinic administrator duties is problem-solving skills. Clinic administrators responsibilities require that "administrators must quickly resolve problems that arise with computer networks." Clinic administrators also use problem-solving skills in their role according to a real resume snippet: "resolved customer complaints or answered customers' questions regarding policies and procedures. "
Analytical skills. Another common skill required for clinic administrator responsibilities is "analytical skills." This skill comes up in the duties of clinic administrators all the time, as "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." An excerpt from a real clinic administrator resume shows how this skill is central to what a clinic administrator does: "facilitated payroll, inventory, mail/messenger, and database taks. "
Communication skills. Another skill commonly found on clinic administrator job descriptions is "communication skills." It can come up quite often in clinic administrator duties, since "administrators must describe problems and their solutions to non-it workers." Here's an example from a resume of how this skill fits into day-to-day clinic administrator responsibilities: "assist in managing over 45 employees run and manage monthly payroll for all employees establish and maintain open communication with clients. "
The three companies that hire the most clinic administrators are:
- Novant Health25 clinic administrators jobs
- Massage Envy20 clinic administrators jobs
- UnitedHealth Group10 clinic administrators jobs
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Compare different clinic administrators
Clinic administrator vs. Assistant systems administrator
Assistant systems administrators are responsible for supporting a team with their day-to-day operations of a company's computer systems and networks. They perform varied tasks, including monitoring, maintaining, and testing internet performance, ensuring the availability of computer networks for all users, and troubleshooting system failures and computer hardware and software issues. Assistant systems administrators may conduct training and support other network users within the organization. Additional tasks also include monitoring and evaluating the efficiency of operations and preparing systems and software documentation.
There are some key differences in the responsibilities of each position. For example, clinic administrator responsibilities require skills like "healthcare," "compassion," "clinic operations," and "rehabilitation." Meanwhile a typical assistant systems administrator has skills in areas such as "customer service," "bed facility," "human resources," and "financial statements." This difference in skills reveals the differences in what each career does.
Assistant systems administrators tend to make the most money working in the health care industry, where they earn an average salary of $46,025. In contrast, clinic administrators make the biggest average salary, $96,715, in the pharmaceutical industry.assistant systems administrators tend to reach similar levels of education than clinic administrators. In fact, assistant systems administrators are 0.7% less likely to graduate with a Master's Degree and 1.1% less likely to have a Doctoral Degree.Clinic administrator vs. Windows system administrator
A Windows System Administrator maintains the systems and servers of a Windows operating system. They evaluate and modify the system's performance.
In addition to the difference in salary, there are some other key differences worth noting. For example, clinic administrator responsibilities are more likely to require skills like "patients," "healthcare," "patient care," and "oversight." Meanwhile, a windows system administrator has duties that require skills in areas such as "windows server," "infrastructure," "powershell," and "troubleshoot." These differences highlight just how different the day-to-day in each role looks.
Windows system administrators earn a higher average salary than clinic administrators. But windows system administrators earn the highest pay in the finance industry, with an average salary of $93,089. Additionally, clinic administrators earn the highest salaries in the pharmaceutical with average pay of $96,715 annually.windows system administrators earn similar levels of education than clinic administrators in general. They're 3.8% less likely to graduate with a Master's Degree and 1.1% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for clinic administrators in the next 3-5 years?
Dr. Richard Huff Ph.D.
Assistant professor, assistant chair, Virginia Commonwealth University
As custodians of sensitive data, in many cases, there is a demand for a high level of trustworthiness to be earned by public officials. I would expect agencies will need to set a high bar for ethical standards and communicate them consistently. This will be particularly true for developing and using artificial intelligence (AI). While the future public servant will need a grounding in understanding, interpreting, and using data in meaningful ways, there will continue to be a critical need for ethical sensitivity and reasoning to ensure public policies and programs heed increasing demands for social equity and justice. Technology advancements are unavoidable for the foreseeable future and need to be harnessed and applied appropriately by professional, principled, and ethical public servants.
Clinic administrator vs. Department administrator
Department administrators are professionals who are responsible for performing administrative and clerical tasks for a specific department within an organization. These administrators are required to prepare financial statements for clients while evaluating revisions through feedback with stakeholders. They must work with the human resources department to recruit and identify workers for retraining and skill upgrades. Department administrators must also develop and streamline departmental policies and processes so that they can ensure efficiency, productivity, and accountability.
The required skills of the two careers differ considerably. For example, clinic administrators are more likely to have skills like "healthcare," "oversight," "healthcare administration," and "compassion." But a department administrator is more likely to have skills like "financial reports," "human resources," "departmental policies," and "data entry."
Department administrators earn the best pay in the energy industry, where they command an average salary of $64,581. Clinic administrators earn the highest pay from the pharmaceutical industry, with an average salary of $96,715.When it comes to education, department administrators tend to earn similar degree levels compared to clinic administrators. In fact, they're 1.3% more likely to earn a Master's Degree, and 1.1% more likely to graduate with a Doctoral Degree.Clinic administrator vs. Program administrator
Program administrators are responsible for planning, directing, and coordinating their organization's program or service. Their duties and responsibilities may vary depending on the industry they work at, such as educational, community, and social services. Among these duties are selecting and supervising the staff to manage a certain program or project, managing the program's budget, and evaluating the success of a program. To become successful in this role, a program administrator must have in-depth knowledge of project management disciplines, leadership skills, and decision-making and problem-solving skills.
Types of clinic administrator
Updated January 8, 2025
