Job Description
We are looking for a detail-oriented receptionist to manage our front desk operations and provide administrative support. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle multiple tasks in a fast-paced legal environment.
Compensation:
$40,000 - $45,000 yearly
Responsibilities:
Greet clients, attorneys, and visitors in a professional and courteous manner
Answer and direct incoming phone calls using a multi-line phone system
Schedule appointments for consultations, and make sure court notices are added to the calendar
Maintain client confidentiality at all times
Handle incoming and outgoing mail and packages
Use practice management software, Slack for interoffice communication, and RingCentral phone system
Scanning and processing incoming mail
Coordinate conference room bookings and prepare meeting spaces
Provide general administrative support
Qualifications:
Previous receptionist or administrative experience, preferably in a legal setting
Proficient in Microsoft Office Suite (Outlook)
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional appearance and demeanor
Ability to maintain strict confidentiality
Reliable and punctual with strong attention to detail
About Company
We are a fast-paced, client-focused personal injury law firm dedicated to providing compassionate, top-tier legal representation to those who have been injured. We handle complex catastrophic injury cases in multiple states. Our team is passionate about making a difference in clients' lives, and we are seeking self-starters who are quick to learn and thrive in a collaborative environment.
PATIENT CARE REPRESENTATIVE
Columbus, OH
Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion.
Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable).
Reports to : Operations Supervisor
Supervises : No
Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy
Work Schedule : F/T
Monday through Friday during standard business hours but will include some evenings and weekends as well.
Times are subject to change due to business necessity
Non-Exempt
Job Duties : Essentials considered to the successful performance of this position:
Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs
Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion
Contact and secure community presentation locations and recruitment of participants
Provide information in a fair, accurate and impartial manner that is culturally appropriate
Educates patient's regarding what is offered based on the needs of the patient
Researches, and informs and patients about the health care options available
Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable)
Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable)
Accurately, clearly and efficiently documents actions taken and activities performed
Other related duties as assigned
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Willingness to work with all cultural and socioeconomic groups without judgment or bias
Demonstrates ability to cooperatively work/mediate with all age groups and family groups
Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language
Ability to work with minimal supervision and exercise sound independent judgment
Strong verbal and written communication skills
Preferred holder of interpreting certificate (if applicable)
Some experience in community relations/education and public presentation preferred
Experience in or with community healthcare a plus
Must be able to work independently as well as with a team
Reliable transportation a must
Demonstrates competency in working sensitively and respectfully with people of various cultures and social status
Knowledge of federal, state and local laws and regulations about health care.
Ability to communicate (orally and in writing) in a professional manner
Ability to maintain an established work schedule to ensure dependability and accuracy of work quality
Equipment Operated :
Telephone & Fax
Computer & Printer
Scanner
Calculator
Other office and medical equipment as assigned
Facility Environment :
Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant.
Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
Auto-ApplyFront Desk Attendant
Pickerington, OH
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Responsibilities:
Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
Manage the scheduling of bowling lanes and equipment.
Educate guests on lane availability, pricing, and any ongoing promotions.
Respect. Assist guests in selecting appropriate equipment, such as shoes.
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization (i.e., shoes)
Removes chipped and cracked bowling balls from racks as needed.
Removes bowling balls from ball return and returns to ball racks.
Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers.
Use Courage to communicates customer concerns and complaints to manager on duty.
Other duties as assigned.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
Previous customer service experience.
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems.
Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Excellent time management and the ability to prioritize tasks.
Receptionist - Lexus of Easton
Columbus, OH
Germain Lexus of Easton is looking for a receptionist. Compensation will be $15.00 - $17.00 an hour based on experience!
Germain Automotive Partnership is known for high member retention, and a big reason for that is the quality of our competitive job benefits combined with the way we treat our members. Some of these benefits include:
Voluntary Medical Insurance Voluntary Dental /Vision Savings and Retirement 401(k) Plan Special Employee Pricing for New & Used Vehicle purchases Special Employee Pricing for Servicing Your Vehicle
Responsibilities
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Available to work flexible hours to include weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Benefits:
Medical insurance
Dental insurance
Vision insurance
Weekly Pay
Parental Leave
Employee Assistance Program
Short disability insurance
Long term disability insurance
Life insurance
401k
Paid time off (PTO)
Employee discounts
Patient Services Representative I
Columbus, OH
Columbus Arthritis Center is one of the largest Rheumatology practices in Ohio, and we are expanding to the East side of Columbus.
Our mission is to provide exceptional and compassionate healthcare to every patient we can. We are dedicated to creating a welcoming environment where patients are respected and supported in their healthcare journey.
We are also dedicated to fostering an environment where each employee is valued, empowered, and encouraged to grow personally and professionally. Every employee is valued and considered an integral part of our success.
Columbus Arthritis Center is looking for a full-time Medical Receptionist to join our Patient Services Team. This is a Monday - Friday, daytime position. This position is responsible for patient scheduling/re-scheduling, facilitating patient flow by notifying providers of patients' arrival, and greeting all patients and visitors to the Practice.
Core Values and Objectives
Attendance & Punctuality
Reliability/Dependability
Communication Skills
Judgment & Decision-Making
Initiative & Flexibility
Cooperation & Teamwork
Competencies
Knowledge of position
Quality of work
Customer Service
Positive attitude and professionalism
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The functions listed below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Functions
Greets and assists patients and visitors in a courteous and professional manner
Provides friendly, compassionate, and patient-centered customer service
Schedules patient appointments accurately and efficiently utilizing the NextGen system
Verifies and ensures completeness of patient registration documentation
Verifies and enters patient demographic information into the NextGen system
Notifies clinical staff of patient arrivals
Collects payments from patients, post amounts, and balance drawer at the end of the day
Open and close the office and all duties associated with that function
Respect patients' right to privacy and confidentiality (HIPAA). Communicate effectively through verbal and written interactions so that the receiver understands the information
Ability to follow Physician's orders (oral and written)
Provides friendly, compassionate, and patient-centered customer service
Addresses patient inquiries, concerns, and needs with empathy and compassion
Communicate cordially with other staff to ensure efforts are coordinated and a high-quality service is provided
Show appropriate compassion through communication. Ability to speak clearly and concisely
Reports for work on time
Adhere to the established work hours and break times
Relocate up to 25 lbs.
Write with a pen or pencil
Key/type (i.e., use a computer)
Maintain an orderly and professional working atmosphere
Abide by Columbus Arthritis Center policies
Physical Demands/Working Conditions
Associate will be required to work for extended periods at a computer
Associate will be sitting and or standing for prolonged periods of time
Other Duties
This job description is not all-inclusive regarding the activities, tasks, duties, or responsibilities required of the associate in this job. Tasks, duties, and responsibilities may change at any time, with or without notice.
ASSURE Patient Specialist- Columbus, OH (Per diem)
Columbus, OH
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. This is a paid per fitting position.
* URGENT NEED FOR DAYTIME AVAILABILITY/FLEXIBILITY *
ESSENTIAL DUTIES
* Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
* Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills
* Willingness to contact prescribers, caregivers and patients to schedule services
* Ability to accept an assignment that could include daytime, evening, and weekend hours
* Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services
* Measure the patient to determine the correct garment size
* Review and transmit essential paperwork with the patient to receive the Assure garment and services
* Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings
* Flexibility of work schedule and competitive pay provided
* Adhere to Pledge of Confidentiality
* Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.
COMPETENCIES
* Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
* Integrity: Commitment, accountability, and dedication to the highest ethical standards.
* Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
* Action/Results: High energy, decisive planning, timely execution.
* Innovation: Generation of new ideas from original thinking.
* Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
* Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.
* Highly organized, service and detail orientated
* Passionate about the heart-failure space and a strong desire to make a difference
* Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
* Interest and desire for life-long learning to continuously improve over time.
Bilingual Receptionist (English & French)
Columbus, OH
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
About Us
The Nemecek Firm Ltd., led by immigration attorney Julie Nemecek, is a full-service firm dedicated to helping individuals and families navigate the complexities of U.S. immigration law. We pride ourselves on providing compassionate, professional, and multilingual support to our diverse clientele.
Position Overview
We are seeking a friendly, organized, and bilingual Receptionist fluent in both French and English to be the welcoming face of our firm. This role is essential to ensuring smooth daily operations and delivering exceptional client service.
Responsibilities
Greet clients and visitors with professionalism and warmth
Answer and direct phone calls in French and English
Schedule appointments and manage calendars
Handle incoming and outgoing mail and deliveries
Maintain a tidy and organized reception area
Assist with administrative tasks such as filing, scanning, and data entry
Provide language support for French-speaking clients as needed
Qualifications
Fluency in both French and English (spoken and written)
Prior experience in a receptionist or administrative role preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office (Word, Outlook, Excel)
Professional appearance and demeanor
Experience in a legal or immigration setting is a plus
What We Offer
Supportive and inclusive work environment
Opportunity to work in a mission-driven legal practice
Training and mentorship from experienced staff
Potential for growth within the firm
How to Apply
Please submit your resume and a brief cover letter. Applications will be reviewed on a rolling basis.
Patient Dining Associate
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
**Responsibilities And Duties:**
35%
Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
30%
Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
15%
Cleaning and stocking work stations, pods, kitchen areas as assigned.
10%
Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
10%
Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.
**Minimum Qualifications:**
No Degree or Diploma
**Additional Job Description:**
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
20
**Department**
Nutrition Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Office Receptionist
Dublin, OH
Are you a talented multitasker who loves interacting with people? We're looking for a positive and professional receptionist to be the face of our local business. You'll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and assist us with other operations as needed.
The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team.
If this sounds like you, apply today!
Hotel Front Desk Agent
Columbus, OH
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Job description
Hotel Front Desk Agent responsibilities include:
Performing all check-in and check-out tasks
Managing online and phone reservations
Informing customers about payment methods and verifying their credit card data
Job brief
We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Day shift
Holidays
Overtime
Weekend availability
Work Location: In person
Front Desk Agent 2nd shift
New Albany, OH
Job DescriptionThe Hampton Inn & Suites by Hilton New Albany hotel is looking to add friendly team members to our front desk. We are currently accepting applications for full and part-time,1st or 2nd shift. Apply today for a chance to join our fun front office team, at our busy 114-room hotel.
Front Desk Agent
Columbus, OH
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
A historic feel mixed with modern amenities awaits you at The Westin Great Southern Hotel in downtown Columbus, Ohio. Ideally situated near the German Village in a historic red brick building, our hotel offers our guests a relaxing getaway in the heart of downtown.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for its next great team member to join us on our Front Office team. We are committed to providing you with:
· Highly competitive wages.
· An exceptional benefit plan for eligible associates & your family members.
· 401K matching program for eligible associates.
· Flexible scheduling to allow you to focus on what is important to you.
· Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide.
· Free Bus Pass
Here is what you will be doing each day:
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards,
accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Does this sound like you?
You have prior experience as a Front Desk Agent in a hotel or in a high volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have team spirit. Marriott brand experience a plus.
Our Differences Are What Make Us Great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Front Desk Agent
Columbus, OH
Job DescriptionGuest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Front Office Assistant/Surgical Scheduler
Dublin, OH
At Stoner Periodontics, our team is committed to delivering exceptional periodontal, implant, and aesthetic care to patients throughout Ohio. With a focus on minimally invasive procedures, contemporary techniques, and state-of-the-art technology, our practice has become a trusted choice for patients seeking expert periodontal and implant services.
We are looking for dedicated, skilled professionals who thrive in a patient-centered environment and are passionate about advancing their careers in periodontics, dental hygiene, or clinical support. Our team works collaboratively to provide personalized treatment plans and outstanding patient care, ensuring every individual feels comfortable and well-informed.
Joining Stoner Periodontics means becoming part of a respected, high-performing team where your expertise is valued, your professional growth is supported, and your work makes a direct impact on patients' oral health and confidence. We provide a culture that emphasizes teamwork, advanced technology, and ongoing education, giving staff the tools to excel in their roles.
To learn more about our office, check out our website here: stonerperiospecialists.com/dublin-ohio
Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work Life Balance (Monday 8:00AM - 5:00PM, Tuesday 6:30AM - 4:30PM, Wednesday 7:30AM-4:00PM, Thursday 6:30AM- 4:00PM, Friday 8:00AM-2:00PM)
Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access + continuing education
Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Compensation: $22-25/Hour
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Posting and collection of patient payments
Schedule surgical appointments with Doctors and Anesthesiologist
Correspond and coordinate with referring doctors offices
Qualifications
Customer service experience
Dental office experienced (preferred)
Experience with scheduling and ability to multitask
Additional information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Front Desk Agent
Columbus, OH
Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction.
ESSENTIAL FUNCTIONS:
While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area.
Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate.
Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor.
Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures.
Communicate with Housekeeping and Maintenance department to follow up on guest requests.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits.
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel.
Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly.
Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis.
Provide safety deposit boxes for guests and file access slips in box order.
Use the photocopier to make copies of items as required.
May need to work in any other department in case the need arises.
Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc.
May be asked to serve on safety committee and other committees as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to read, write and speak the English language fluently.
Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP.
Knowledge of PMS
Protect employer's privacy and data; keep passwords safe.
QUALIFICATION STANDARDS:
EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE: No prior experience required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards.
GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook).
OTHER: Applicants with additional language skills preferred.
Auto-ApplyPatient Access Representative (100% Full Time, Days)- Call Center
Chillicothe, OH
The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing EPIC or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate. The caregiver in this role will need to be comfortable with collecting at time of service, copay and deductibles, etc.
This position will have a primary focus on managing incoming referrals for Adena Medical Group.
Required Educational Degree:
Completed 3 years of high school; High School Diploma or GED
Preferred Education:
Business or Healthcare education desired
Required Experience:
0-2 years hospital clerical, general clerical or customer service related position; Must be able to type 40 words per minute
Preferred Experience:
Other healthcare, hospital or physician experience
Benefits for Eligible Caregivers:
Paid Time Off
Retirement Plan
Medical Insurance
Tuition Reimbursement
Work-Life Balance
About Adena Health:
Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.
Auto-ApplyFront Desk Agent
Dublin, OH
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Receptionist/On-Call
Westerville, OH
1. Provide all residents, guests and visitors exceptional customer service in person and via telephone. Learn and know residents by name. Assist with providing information about The Wesleyan at Estrella to visitors and inquiries over the phone. Direct visitors to appropriate apartment or resident apartment.
Answer phones, give information to callers, take messages and transfer calls to appropriate staff.
Mail newsletters, promotional materials and other information.
Respond to emergency calls from residents and notify the appropriate persons or agencies as needed.
Responsible for the mail meter, stamps, making copies and other office duty tasks.
Ensure cleanliness of front reception areas and lobby. Ensure the front desk has current organization literature.
Handle business center requests such as photocopying, faxing, scanning for residents.
Coordinate package pick up and/or delivery to residents.
Process and sort incoming business mail.
Arrange wake up calls, dry cleaning, additional housekeeping and other services as requested by residents.
Assist residents with concierge requests such as restaurant reservations, MapQuest or Google Maps directions, internet research, etc.
Perform clerical duties for other staff as assigned.
Display announcements, menus, activities, etc on TouchTown.
Assist marketing department with arranging tours.
Update and assemble marketing packets for inquiries.
Take reservations for Activities Department (special events, excursion, classes, etc). Assist in arranging for transportation.
Qualifications
Must have the ability to work despite frequent interruptions and with due consideration to residents, visitors, and other staff members
Must have a pleasant telephone manner
Must have typing, word processing and other office machine experience
Proficient in computers and computer programs such as word processing, spreadsheets and Microsoft Outlook
Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Desk Agent
Obetz, OH
The Holiday Inn Express Obetz is searching for Front Desk Associates as we ramp up towards the busy tourist season. We are searching for people to work the 7:00am-3:00pm, 3:00pm to 11:00pm and 11:00pm to 7:00am.
Full and part time opportunities are available. This position is eligible for Health Insurance, Vacation, Employee Discounted Hotel Rooms, and Sign on Bonus.
Required Tasks: According to Hotel Standards:
*Guest Check-in & Check-out
*PMS Operations
*Cash Handling & Credit Card Transactions
*Switchboard Operation and Telephone Etiquette
*Front Office Emergency/Security Procedures
*Reservations-Guest Rooms and Meeting Rooms
*Assist with Administrative Duties as assigned by Management
*Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
*Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
*Minor Decision Making
*Take Group Reservations & Set up Group Blocks
*Sales of Guest Rooms with New Arrivals and Phone Inquiries
*Follow All Policies & Procedures as Outlined in the Employee Handbook
*Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name-tag
*Operate Laundry as Directed
*Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
*Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
*Basic Math
*Hand Writing
*Computer Skills/Keyboard/Typing Skills
*Operate a 10 Key Calculator
*Hospitable, Civil Contact with the Public
*Ability to Work Independently, with Little to no Supervision
*Ability to Complete Multiple Tasks Simultaneously
*Night Audit/Basic Accounting Skills/Training
Physical Requirements:
*Neck: Bending & Twisting
*Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
*Hands: Finger Dexterity, Grasping
*Trunk: Bending & Twisting
*Legs: Normal Balance, Crouching or Kneeling
*Feet: Standing For Long Periods, Walking, Climbing Stairs
*Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels &
Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
*Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job
description as indicated and understand any task that keeps the hotel running is part of any job description. This
description may be altered from time to time by the Hotel!
Front Desk Receptionist
Marysville, OH
Job DescriptionJoin our Team = Front Desk Receptionist
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio.
About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Location: 1081 Lydia Drive Marysville, Ohio
Essential Job Functions:
** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
**Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
**Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
**Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
**Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
**Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
**Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.
**Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.
**Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.
**Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.
** Must be available to work weekends and evenings.
Job Type: Part-Time
Pay: $14.00/HR
Work Location: In person