Clinica Sierra Vista jobs in Delano, CA

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a HIM/Medical Records Coordinator who: Under general supervision and in accordance with established policies and procedures, analyzes and maintains electronic medical charts filing system with accuracy, consistency, and completeness. Reviews and processes request for subpoenas received from outside attorneys, agencies, providers, and schools in compliance with applicable state laws. Performs a variety of clerical duties related to processing of electronic medical records and requests. Assist in the preparation of charts for patient's visits, audits, and to file their patients' reports. Essential Functions: * Upholds Clinica Sierra Vista's Policies and Procedures, HIPAA, Compliance, Principles of responsibilities, and applicable state, federal, and local laws. * Generate barcodes in EPIC EMR system module to identify patient data and demographic for electronic filing and analyzes electronic charts for accuracy, consistency and completeness. * Usage of OnBase scanning module in order to scan batches of various medical records documents to upload documents through batch to index interphase into OnBase Indexing processing module. * Usage of OnBase Production module for processing with incorporated data fields with attention to detail in the description to index, commit, and batch various types of patient medical records documents and/or reports through OnBase Production mode module to interphase in EPIC EMR files for end-user accessibility of records for continuity of care and services. * Through automatization workflows, maintains EPIC ROI electronic Module for various types of Release of Information requests and identifying the requestor as Third Party, Patient, relation, and/or Provider request by verifying demographics. Fills in data with hard stops to complete module. * Determines Medical Records Billing flow as "Do Not Bill, Pre-Pay, and/or Post-Pay. Enters all aspects and information of the billing and release address within the ROI module. * Identifies the Release type and purpose of the request within the ROI module. Scans the authorization type documents and/or request by identifying the authorization type, the description, and expiration within the ROI module. * Filters and identifies the request date range and type of information requested and produces a query within the ROI module. Keep track of comments, dates of requests, Date Need by, priority, and assignment of HIM/Medical Records Clerk in the data fields within the EPIC ROI Production Module system. * Filters and generates outputs of EMR reports in order to fulfill to fulfill the requests based on the requestor's instructions. Completes the status of the Release through EPIC ROI module for tracking purposes. * Maintains assigned ROI Releases for tracking purposes of all requests, ensuring the ROI functions for HIPAA is completed. * Generates and electronically save Medical Records Invoices through incorporated EPIC Letters Modules ensuring the correct information and patient is extracted from the patient's demographic electronic medical record file. You'll be successful with the following qualifications: * High school Diploma required. * EMR experience. EPIC experience preferable. * Typing a minimum 35 WPM and proficient computer skills; including but not limited to Microsoft products and use of outlook * Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized. * Customer service skills: communication, empathy, patience, and technical knowledge * Work in team-oriented environment, and work well under deadlines. * Previous experience in a community clinic setting * Bi-lingual English and Spanish. * Ability to handle multiple tasks and work in a busy environment. * Ability to work evenings and weekends * Ability to work at multiple clinic sites. * Valid CA Driver's License and proof of insurance. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Description of Primary Responsibilities Provides overall management and direction to departmental/division staff. Responsible for performance management of departmental employees, including all managers, supervisors, and employees in the department, including recognition, performance evaluations, formal coaching and counseling, and making decisions or recommendations regarding necessary disciplinary actions. Responsible for recommending hiring or firing, and the advancement and promotion of managers, supervisors, and employees in the department, or any other change status of manager, supervisors, and employees in the department employees. Demonstrates core leadership behaviors and team one approach. Demonstrates a high level of emotional intelligence. Creates a culture of accountability and excellence. Drives execution and innovation. Ensures division alignment with organizational culture and strategic vision. Ensures development of and successful execution of an action plan across assigned employee base to support the strategic direction of the organization and obtainment of operational goals for assigned departments/division, effectively leading change when necessary. Empowers staff through effective communication and talent development. Ensures team members of all assigned areas of responsibility are fully functional and performing at a world class level. Ensures development of department/division managers and supervisors receive instruction/training that is in compliance with training plan, including on the job training to develop department employees. Works with manager and/or supervisor to ensure necessary remediation is taken with department/division employees assigned. Assists with the development of assigned departmental/division budget(s) and monitors budget to ensure expenses do not exceed budget. Ensures regulatory compliance for assigned departments/divisions, and compliance with all workflows, policies, and procedures. Recommends workflow, policy, and procedure changes based on observations from performance metrics, outcomes, and feedback from assigned leadership team members. Ensures the department maintains compliance with all employee-related reporting and track responsible for the direct provision and supervision of professional care services. Accountable for providing excellent customer service and care. Consistently behaves with courtesy when interacting with patients/ family members, support staff, and Network staff. Provider remains aware of wait time during the daily workflow. Responsible for providing the patient with educational materials and resources appropriate to the patient's health literacy needs. Accountable for patient status as measured by relevant clinical quality measures. Promotes and participates in daily huddles. Incorporates the participation of ancillary health team members in managing the care of patients / families. Responsible for setting and monitoring self- management plans. Responsible for assisting in the assurance of clinical procedures and the maintenance of up-to-date clinical protocols. Completes chart and peer review responsibility in a timely manner. Assists the patient care team with performance improvement efforts, staff education and FHCN promotion. Responsible for assisting the patient care team with performance evaluations and quality improvement. Responsible for assisting in the preceptorship of mid-level practitioners. Where relevant participate in rotation of medical, physician assistant students, and dental residents. Participates in health fairs & other community events. Participates in site & provider meetings in a meaningful way. Meets Network and credentialing expectations for licensure and employment. If reporting to the President and CEO as a Medical Director overseeing outpatient care services: Responsible for the supervision of doctoral-level medical providers. Responsible for the preparation and implementation of orientation schedules for staff members. Responsible for providing input in regards to outpatient clinical and professional programs. Assists in the design, implementation and evaluation of integrated programs, including the Patient Centered Health Home. Responsible for the direct provision of outpatient primary care medical services meeting all established productivity expectations. Will provide examination and will review appropriate laboratory, referral and imaging results to determine a diagnosis. Expected to document visits accurately utilizing appropriate templates, and record relevant data to attain a diagnosis. Accountable for attaining budgeted visits. Responsible for meeting clinical care measures. Accountable for locking records in the 72 hour window. Responsible for ensuring teams meet the primary care needs of the communities we serve and the organization meets clinical goals. Provide comprehensive, continuous and coordinated medical care for acute and chronic illness at all ages within the context of family unit in a community setting; Comprehensive health care including health promotion and maintenance, prevention of illness and disability and application of holistic healthcare model with focus on addressing both protective factors and risk factors affecting the health and wellbeing of patient. Management of chronic diseases and acute illness with broad range knowledge in procedural skills, coordination of care with specialists, and utilization of community resources when appropriate. Advocate access to health care with focus of structured evaluation, early intervention and health promotion. Performs other duties as assigned If assigned to report to the to the Vice President of Inpatient and Specialty Services, providing Medical Director leadership for specialty care programs and inpatient services: Maintains local hospital call schedule within guidelines of larger hospital strategy. Responsible for collaborating with the operational team to provide and assess Specialty Care Services needs. Responsible for strategically assessing Specialty Care gaps and their impact, including financial costs, revenue, and patient care outcome objectives for established and newly adopted services. Responsible for collaborating with the Managed Care department to strategically align efforts, optimize managed care incentives, and reduce the total cost of care. Responsible for overseeing the South Valley discharge clinic operations by facilitating the transition from Inpatient to Outpatient care and actively working to reduce length of stay and readmission rates by providing comprehensive discharge services. Responsible for delivering care and clinical outcomes of the FHCN PACE program by providing medical guidance and supervising medical services activities and provider staff. Provides leadership and medical expertise in developing medical policies, procedures, and guidelines. Responsible for developing clinical standards and medical practice guidelines and protocols. Responsible for the compliance and oversight of the Medicare Part D Drug Management Program, the Quality Improvement (QI) Plan, and Represents FHCN PACE to external regulatory agencies and organizations as required. Responsible for acting as the clinical liaison with the Delano Health Center. Responsible for managing hospitalists while closely collaborating with the outpatient setting to enhance patient outcomes and incentives for shared savings. Responsible for implementing inpatient strategies for OBGYN and Pediatrics across the network in collaboration with the Operations Team. Responsible for collaborating with local medical directors to ensure call schedules are complete and aligned with the inpatient strategy. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Bachelor's Degree or Master's Degree program with a recognized major or comparable experience, and; Six years of leadership experience or seven years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills. Performance of the duties and responsibilities of the job requires extensive formal training in medical studies, including an understanding of the application of the theory and practices of medicine. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements. Licenses & Certifications: Licensed to practice medicine in the state of California. Communications Skills: Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze. Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities. Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and occasionally lift and/or move up to 20 pounds. Pay Scale: Min Salary Rate: $307,136.34 Max Salary Rate: $491,418.14

Primary Accountability The Optometry Services Supervisor is responsible for the direct supervision of staff members and daily operations of the optometry services. Description of Primary Responsibilities Provides supervision to departmental staff Demonstrates successful leadership by selecting and building talent. Responsible for performance management of assigned staff, including recognition, performance evaluations, and formal coaching and counseling. Demonstrates core leadership behaviors and team one approach. Responsible for communicating with staff. Builds a successful team and aligns team performance. Provides and/or ensures employees receive instruction/training needed to successfully complete their assigned job responsibilities while ensuring compliance with training plan. In addition to onboarding, provides on the job training and provides/arranges for remediation when necessary. Manages work of assigned team. Assigns duties to employees and provides daily guidance and supervision based on manager's operational direction. Daily, monitors staff performance, department staffing, and mitigates and resolves any issues preventing goal attainment, providing constant feedback to manager. Ensures that employees are aware of and adhere to company workflows, procedures, and policies. When appropriate, immediately corrects actions or behaviors outside of company policies and procedures. Identifies trend offenses, reporting as frequently as necessary to the manager based on severity of offense. Recommends workflow and procedure changes based on observations from the floor. Assists manager in ensuring department expenses stay within budget. Maintains compliance with all employees related reporting and tracking. Responsible for facilitating efficient optometry patient flow by coordinating the front and back-office services throughout the operational hours. Utilizes the dashboard and other metric tools to ensure patients flow through their visit in an efficient manner, including reducing wait times. Ensures appointment schedules are maximized and spread throughout the shift. Ensures that staff follows operational workflows related to scrubbing appointments in advance, registration, eligibility, vitals, no shows, referrals, and clinical procedures. Ensures that important medical tests are appropriately performed on patients, including testing for near and far acuity, depth perception, macula integrity, color perception and visual field tests. Ensures supplies, forms and equipment are ordered and in stock. Administers the Annual Skills/Competency tests. Prepares and posts staff schedules at least one month in advance. Through operational reports and staff feedback, identifies opportunities, makes recommendations to Manager, and implements strategies for improving customer service, patient throughput and patient flow. Responsible for ensuring patient information is collected, verified, updated and financial options reviewed and offered to patients during the registration process. Ensures insurance eligibility verification is completed through appropriate verification source. Responsible for facilitating efficient optical patient flow and sales services throughout the operational hours. Ensures ordering of eyeglasses from the correct lab in a timely manner and proper dispensing of eyeglasses to patients. Oversees frame inventory, selection, and ordering. Utilizes the E.H.R. and optometry software to properly track and document activity. Ensures frame boards are properly stocked, displayed, and maintained. Ensures fees are collected from patients and documented for vision supplies. Establishes effective patient recall systems for annual exams, patient pick-ups, etc. Responsible for conducting inspections of work areas and exam rooms to ensure compliance with OSHA, Joint Commission and/or accrediting bodies, regulatory agencies, and infection control guidelines Responsible for handling patient complaints. Assists the patient and develops solutions to problems. Collaborates with other department supervisors when needed to resolve patient issues. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of an Associate's Degree program with a recognized major or comparable experience, and; Two years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills. Optometry related experience highly desired. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs, and other elements. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions, and other elements. Licenses & Certifications: Valid CA driver's license Communications Skills: Job duties require the employee to effectively communicate, verbally and in writing, their opinions, and extrapolations of information they collect and synthesize/analyze. Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities, or governmental authorities. Compiles, analyzes, and prepares information in an effective written form, including correspondence, reports, articles, or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and type. The employee frequently is required to stand or walk; and occasionally squat, kneel, and reach above and below shoulder height to lift and/or move items up to 20 pounds. Pay Scale: Min Salary Rate: $68,640.00 Max Salary Rate: $108,967.10

Primary Accountability The Psychologist is responsible for the provision of primary care medical services in a Patient Centered Health Home context, with a focus on access to care. Description of Primary Responsibilities: Responsible for the direct provision of behavioral health services meeting all established productivity expectations. Will provide an examination of relevant symptoms and history to determine a diagnosis. Expected to document visits accurately utilizing appropriate templates, and record relevant data to attain a diagnosis. Accountable for attaining budgeted visits. Responsible for meeting clinical care measures. Accountable for locking records in the 72-hour window. Accountable for providing excellent customer service and care. Consistently behaves with courtesy when interacting with patients/ family members, support staff, and Network staff. Provider remains aware of wait time during the daily workflow. Responsible for providing the patient with educational materials and resources appropriate to the patient's health literacy needs. Accountable for patient status as measured by relevant clinical quality measures. Promotes and participates in daily huddles. As an ancillary health team member, participate in managing the care of patients/ families through individual visits and group classes. Responsible for setting and monitoring self-management plans. Responsible for assisting in the assurance of clinical procedures and the maintenance of up-to-date clinical protocols. Completes chart and peer review responsibility in a timely manner. Assists the patient care team with performance improvement efforts, staff education, and FHCN promotion. Responsible for assisting the patient care team with performance evaluations and quality improvement. Where relevant, participate in the supervision of pre-licensed behavioral health staff. Participates in Network Health Fairs & other community events. Participates in site & provider meetings in a meaningful way. Meets Network and credentialing expectations for licensure, and employment. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Performance of the duties and responsibilities of the job requires the equivalent of extensive formal training in Psychology, including an understanding of the application of the theory and practices of the profession to the operations of the organization, usually in the form of a PhD or PsyD. Technical Skills: Ability to create highly complex documents in Microsoft Word, including linking multiple files and embedding objects linked to other documents. Ability to use advanced functions of Microsoft Excel, such as creating and managing databases, including creating standardized reports or linking multiple worksheets and workbooks. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements. Licenses & Certifications: Licensed in the state of California as a Psychologist. Communications Skills: Requires employees to effectively communicate their professional opinions and extrapolations of information they collect, synthesize/analyze. Employees must determine appropriate methods of communicating information through tables, graphs, charts and other visual forms. Duties require the preparation and execution of presentations to large groups. Physical Demands: The physical demands described here in this job description represent those that must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movements to type and grasp. The employee is frequently required to stand and walk, and occasionally lift and/or move up to 20 pounds. $117,246.65 - $187,594.64 + PLUS SIGNIFICANT ADDITIONAL ANNUAL EARNING POTENTIAL through outpatient productivity and quality pay, generous retention payments, shift differential pay, and extra shift pay. Sign-on bonus/relocation assistance, annual CME days and reimbursement also available. Generous health and wellness benefits and retirement packages also offered.

Primary Accountability The PACE Program Director is responsible for the development, planning, implementation, and evaluation of the FHCN PACE program. This position plays a key leadership role, interacting with all levels of FHCN PACE staff, including the members, providers, community agencies, and health network management. Description of Primary Responsibilities Provides overall management and direction to departmental/division staff. Responsible for performance management of departmental employees, including all managers, supervisors, and employees in the department, including recognition, performance evaluations, formal coaching and counseling, and making decisions or recommendations regarding necessary disciplinary actions. Responsible for recommending hiring or firing, and the advancement and promotion of managers, supervisors, and employees in the department, or any other change status of manager, supervisors, and employees in the department employees. Demonstrates core leadership behaviors and team one approach. Demonstrates a high level of emotional intelligence. Creates a culture of accountability and excellence. Drives execution and innovation. Ensures division alignment with organizational culture and strategic vision. Ensures development of and successful execution of an action plan across assigned employee base to support the strategic direction of the organization and obtainment of operational goals for assigned departments/division, effectively leading change when necessary. Empowers staff through effective communication and talent development. Ensures team members of all assigned areas of responsibility are fully functional and performing at a world class level. Ensures development of department/division managers and supervisors receive instruction/training that is in compliance with training plan, including on the job training to develop department employees. Works with manager and/or supervisor to ensure necessary remediation is taken with department/division employees assigned. Assists with the development of assigned departmental/division budget(s) and monitors budget to ensure expenses do not exceed budget. Ensures regulatory compliance for assigned departments/divisions, and compliance with all workflows, policies, and procedures. Recommends workflow, policy, and procedure changes based on observations from performance metrics, outcomes, and feedback from assigned leadership team members. Ensures department maintains compliance with all employee related reporting and tracking. Responsible for the development, oversight, and administration of all aspects of the PACE program, which consists of a primary care medical clinic, 24-hour care delivery, preventive services, a provider network, therapeutic services, a day health center, home care, transportation, and QA activities. Ensures the financial viability/continued growth of the program. Manages business relationships with all contracted providers, including contracts. Manages the development of the PACE program, including working with other departments and outside agencies. Manages the state and federal relationships surrounding the PACE program. Works with other departments to plan and direct all marketing and census development activities for the PACE program with the goal of growing enrollment through community outreach and eligibility. Ensures that the program complies with all Centers for Medicare and Medicaid Services (CMS) guidelines in the delivery of all participant services/programs. Participates in relevant internal and external organizational audits and surveys impacting the operations department to ensure successful outcomes. Conducts random audits of the health centers to ensure readiness at all times. Implements necessary adjustments to ensure compliance. Stays abreast of industry standards and maintains knowledge of regulatory requirements, including CMS, Joint Commission, HRSA, Title 22, etc. Ensures policies and procedures are adjusted based on updated or new requirements. Assesses and improves the PACE program's performance on a continual basis by: Designing operational processes Monitoring performance through data and analyzing the data Implementing sustainable performance improvement Participating in multidisciplinary interdepartmental improvement activities. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Bachelor's Degree or Master's Degree program with a recognized major or comparable experience, and; Six years of leadership experience or seven years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills. Job duties require an understanding of the trade/profession at a level that allows the employee to select methods for others to use (from those already in existence in the profession). Experience with PACE or related programs strongly preferred. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements. Licenses & Certifications: None required. Communications Skills: Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze. Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities. Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and type. The employee frequently is required to stand or walk, and occasionally move and/or lift items up to 20 pounds. Pay Scale: Min Salary Rate: $123,182.26 Max Salary Rate: $197,091.62

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Quality Care Coordinator who: The Quality Care Coordinator (QCC) is optimally positioned to drive desired care outcomes by conducting patient outreach and education to improve preventative screening rates and the management of chronic conditions. With consideration to Social Determinants of Health (SDOH), the Quality Care Coordinator will display compassion by connecting patients with local resources available to support their holistic health. The Quality Care Coordinator will exercise evidence-based care coordination techniques to meet the patient's health-related needs and preferences while ensuring operational efficiency is maintained. The Quality Care Coordinator is uniquely positioned to influence the shift toward value-based performance and plays a pivotal role in connecting patients to services at Clinica Sierra Vista. Essential Functions: * Conduct patient outreach and education via telephone, text, and patient portal regarding initial health assessment, continuity of care, linkage to care, chronic condition management, etc. * Coordinate PCP assignment by applying Four-Cut Method. * Connect patients to health services according to their clinical needs and organizational quality standards. * Screen patients for SDOH (Social Determinants of health) during outreach. * Provide patients community resources as appropriate, or resources from their health plans. * Participate in PDSA's and quality improvement projects that align with CSV priorities as directed. * Report outcomes and quality monitoring results to the supervisor. * Support data collection/validation for regulatory reporting, and update internal/external reporting sites as needed You'll be successful with the following qualifications: * One of the following. Existing employees in this role prior to June 2025 will be grandfathered in. * Medical Assistant certification or program completion WITH a high school diploma or GED and 3-4 years of healthcare experience in a primary care setting * Bachelor's degree. Exposure to healthcare preferred. * Knowledge of or experience with HEDIS and UDS preferred * Basic Life Support from American Heart Association preferred * Spanish speaking highly preferred. * Maintain excellent internal and external customer service at all times. Maintain the highest degree of confidentiality possible when performing the functions of this department. * Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. * Must be able to work independently, multitask, and handle a high volume of work. * Must be reliable with attendance. * Must be highly organized and detail oriented. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Nutrition Educator I who: The Nutrition Educator is a member of the nutrition education team. The Nutrition Educator conducts nutrition education services in the context of a program to reduce the risk associated with nutritional deficiencies in the population they serve. The Nutrition Educator works under the leadership of the Dietitian Supervisor or Nutritionist Supervisor. Essential Functions: 1. Provides quality customer service to clients and team members with an attitude of helpfulness, dignity and respect. 2. Greets clients and provides general information about WIC and Clinica Sierra Vista services. 3. Obtains nutrition and diet histories of low-risk participants according to established procedures. 4. Weighs and measures participants according to established protocols. 5. Provides education and support of breastfeeding and promote a breastfeeding friendly environment. 6. Identifies patient needs and provide necessary referrals. 7. Schedules appointments and issues WIC food benefits. 8. Screens clients for WIC eligibility, counsel and refer participants as needed. 9. Documents pertinent information in the WIC Program's Integrated Statewide Information System. WIC Wise system. 10. Participates in case reviews, staff meetings, and program planning as needed. 11. For non-WIC encounters, documents and submits the required billing documents for reimbursement and screens referrals in Electric Health Records. 12. Participate in community outreach and promotional activities. 13. Complies with established Clinica Sierra Vista and WIC policies. 14. Maintains confidentiality and security at all times. 15. Upholds the mission of Clinica Sierra Vista and the WIC Program. 16. Performs other work duties as required. You'll be successful with the following qualifications: 1. High School Diploma or completion of GED. 2. Certified as a Lactation Educator, desirable. 3. Previous nutrient counseling experience desirable. 4. Basic computer skills. 5. Valid California driver's license and current automobile insurance. 6. Precise and conscientious about details. 7. Excellent Communication Skills. 8. Ability to handle multiple tasks well. 9. Ability to work well independently and with others. 10. Bilingual ability (English/Spanish) required. 11. Experience or desire to work with low-income families. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Float Registered Dental Assistant who: Under the Direct supervision of a dentist, which means supervision of dental procedures based on instructions given by a licensed dentist who must be physically present in the treatment facility during the performance of those procedures. The duty must be performed pursuant to the order, control and full professional responsibility of the supervising dentist. Such procedures must be checked and approved by the supervising dentist prior to dismissal of the patient from the office of said dentist. Essential Functions * Dental Assistant will be proficient in four handed dentistry. * Assist the dentist in all aspects of chairside assisting. These duties include but not limited to: * Draping and seating the patient in dental chair. Placing proper tray set up and developing room preparation. Will confirm all treatment is recorded in the chart and all the necessary information of the patient visit is indicated on route slips. * Operate Dental radiography equipment * Apply topical agents * Remove dressings * Must be an active and enthusiastic team member. * Will fill in as Dental Receptionist to answer telephone calls, route and assist incoming patients and any other tasks as designated. * Follows Infection Control policies * Follows HIPPA Policies * Follows Radiology Policies * Follows sterilization protocols, and consistently demonstrates adherence to the sterilization process. * Perform other work related duties as required. You'll be successful with the following qualifications * Two years' experience is preferred * Must possess both California license for Registered Dental Assistant and sealant certificate. * Preferably bilingual in English and Spanish. * Willingness to participate in expanded duty program as such program becomes operational. * Desire to work closely with patients and staff. * Graduation from high school. * Possession of State Radiological Certification Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Temporary Referral Clerk who: Under the direction of the Referral Supervisor or Referral Manager, the Referral Clerk I is responsible for the coordination, processing, and scheduling of specialty referrals, and prior authorizations for a variety of medical services/procedures for patients as requested by the primary care physician. As an integral member of the patient's health home, the Referral Clerk will collaborate with medical providers, nursing staff, and other patient care support staff to ensure patients receive specialty services timely and efficiently in alignment with department of health care guidelines. Essential Functions: * Schedules, problem solves, communicates, and coordinates referral appointments with outside specialists. * Tracks and enters all referral requests in the Referral Tracking System or EMR daily. * Coordinates with the HIM staff to track the status of all provider reports on patients referred to hospitals, outside clinics and Specialty Providers and follow up for reports/records not received on referred patients. * Maintains an accurate record(s) of external referral patient's appointments that are kept, failed, and current status in the Referral Tracking System or EMR (EPI; Monitors Referral Tracking System or EMR for outstanding provider reports that are (30 days or older), and follows-up with the appropriate provider. * Verifies insurance information for referral purposes and processes insurance information for referral patients. * Provides transportation consultation, coordination, and support to clinic patients referred to specified health care facilities, (This includes clinic provided (if applicable), Insurance and Cab based support). * Answers, responds, and documents phone calls, requests, and questions from patients in a timely manner. Calls must be accurately managed or redirect as appropriate. * Utilizes third party payer/insurance portals; understands insurance providers, their portals and their expectations for authorization approvals. * Ensures proper use of CPT and current ICD-10 codes to meet the requirements of third-party payers and specialty clinics to ensure minimal delay in securing referral appointments or pre-authorizations. * Utilizes EHR (EPIC) functions to document all pertinent information. * May perform referral tracking process utilizing the HER (EPIC) or other established system. * Other duties as assigned. Please see attachment for full job description. You'll be successful with the following qualifications: * Graduation from High School or equivalent GED. * Graduate of an accredited Medical Assistant program preferred. * Two (2) to three (3) years medical back office or administrative medical experience in a community healthcare preferred but not required. * Bilingual in Spanish preferred but not required. * Previous experience with specialty referrals in community health desired. * Intermediate computer skills required. * Must adhere to Clinic Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Job DescriptionClinica Sierra Vista is one of the largest Federally Qualified Health Centers in California and the nation, having earned the trust of its patients, partners and the communities it serves over a 47-year history distinguished by rapid growth and innovation, exceptional primary-care physicians, and a reputation for treating the most vulnerable residents with respect and compassion. Clinica Sierra Vista, accredited by the rigorous Joint Commission, serves patients at 31 health centers in Fresno and Kern counties. Our services include Pediatric Care, Adult Care, Dental Care, Behavioral Health, Case Management, Prenatal & Women's Health, Substance Abuse Treatment, HIV/AIDS testing and treatment, Health Education, Outreach and WIC services. We partner with local governments, social services departments, businesses and nonprofit leaders to address the full range of needs for our patients. Our dedicated providers and staff make Clinica Sierra Vista an ideal place to call your medical home. We're looking for someone to join our team as a Physician Pediatrician who: Provides outpatient primary care pediatric services for patients 0-18 years of age. The Physician Pediatrician must demonstrate experience working in a diverse environment, be flexible, knowledgeable, and compassionate towards the care of our patients. Benefits: $265,000 Base salary (Commensurate with experience) Health, Vision, and Dental Insurance for physician and family (begins on first day of employment) Sign-on bonus of up to $150,000 or Mortgage Subsidy up to $150,000. Paid CME Relocation reimbursement Loan repayment through the NHSC. Malpractice coverage through the FTCA/Federal Tort Claims Act. J1/H-1B visa candidates are welcome, CSV is cap exempt for H1-B Visa Essential Functions: Must always adhere to the highest standards of medical ethics. Must always provide quality of care for all patients and regularly participates in clinical Peer Reviews and with Quality Assurance Programs. Must adhere to standards of clinical practice recommended by the AAPs, USPSTF, and FQHCs. Must be willing to share calls in phone triage responsibilities with other physicians. May be asked to be a representative of Clinical Sierra Vista in meetings of medical professional groups. May be asked to assist the Chief Medical Officer in design, implementation, and evaluation of health care programs/protocols for patients and staff. Required to supervise advance assigned practice providers (Nurse practitioners and/or Physicians Assistants). Must be willing to provide consults, if needed either by telephone, email or through shared electronic records. Providing care to newborns is optional. This is a shared call with other pediatricians. Schedule is determined by medical director. Intrigued? We'd love to hear from you! Please review the job details below and then click “apply" or call/text Noemi Cardenas at **************. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Job DescriptionClinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Youth Advisor-AFS who: The youth advisor has an integral role in the AFS department, specifically in the Adolescent Family Life Program. The part-time youth advisor works 10 hours per week and is responsible for providing youth input for program implementation, including participation in local stakeholder meetings, MCAH/funder meetings, community outreach events, supporting program quality assurance efforts, and engaging AFLP participants in the program. The youth advisor may help with recruitment efforts, data collection, and event planning. Essential Functions: 1. Shadow case managers and/or supervisor on participant visits to connect with program youth 2. Greet participants and engage in a friendly, positive tone 3. Participate with other AFLP staff in community and agency meetings and events 4. Participate in monthly MCAH meetings 5. Participate in the AFLP quality process 6. Comply with and support Clinica Sierra Vista and AFS policies and procedures 7. Maintain confidentiality and security of client data at all times 8. Reasonable and predictable in person attendance. 9. Other duties as assigned Education, Experience, and Skills Required: 1. Recent high school graduate 2. Expectant or parenting 3. Current or former AFLP participant strongly preferred 4. English/Spanish bilingual strongly preferred 5. Flexible schedule for events and meetings 6. Friendly, helpful attitude Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Job Description Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Contact Center Agent who: The Contact Center Agent I is responsible for facilitating the completion of the patient care coordination in multiple areas supporting Providers, Nursing, Medical Assistants, Front Desk and handling inbound calls for health centers(s). The Contact Center Manager or Supervisor will directly assign and manage this position in alignment with operations and Clinical groups. The emphasis of this role is to expedite incoming calls working towards first call resolution and related processes. Actively supports and participates in quality improvement to ensure efficiency, accuracy and facilitate patient access to care. This position provides outstanding service while meeting or exceeding departments performance standards. As a contact center agent, you will be supporting our patients as a first point of contact and resolving needs concerning their care. We will rely on you to actively listen to our patients by utilizing your customer service experience, attention to detail, and passion to help others to meet their needs and deliver a positive experience in every patient interaction. Essential Functions: Promptly answers inbound calls, greeting callers, identifying self and the agency, and helping provide quality customer service on every interaction. Probes for proper calling routing and completes call routing to ensure patient reaches intended destination. Serves as an operator for Clinica Sierra Vista inbound and outgoing calls and ensures the patient is transferred or referred to the correct department. Schedules/reschedules appointments. Answers phone in appropriate manner. Probes for all required patient/customer information, including demographic and appointment needs. Pre-screens for ability to meet financial obligations of visit cheeks for eligibility to appropriate special funded programs. Pre-registers patients to include entry of all demographic information. Communicates financial requirements to patient such as co-pay so ensure that patient is prepared. Verify insurance eligibility as allowed. Follows-up with patients, to include upcoming appointments, re-scheduled appointments, and resolution of patient's inquiry. Participates in Quality Improvement activities and training programs as required and/or appropriate. Maintains confidentiality of all patient information received verbally, electronically or in writing. Must be willing and able to change work shifts to meet patient and departmental needs. Ensures specialty reports are tasked as appropriate for review. Contacts/expedites connection with language line as directed. Identifies patient needs to ensure the patient is provided complete and accurate information regarding their care Processes required transactions via mainframe or web-based applications. Maintains a thorough knowledge of the company and patient programs, policies, and technology. Performs other work-related duties as required. You'll be successful with the following qualifications: High school diploma or completion of General Equivalency Degree (GED) Must be computer proficient and able to appropriately utilize an HER/EPM system Able to type a minimum of 25 WPM and 10-Key Excellent customer service skills Good communication skills: ability to speak clearly, concisely and respectfully over the telephone. CA driver's license and clean driving record. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Job DescriptionClinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Supervisor-BH who: The Behavioral Health (BH) Supervisor, with support from the Clinical Manager, is responsible for the day-to-day operations of the Behavioral Health Center. Acting as the onsite representative of BH administration, the Supervisor ensures that best practices are followed and manages the operations of Clinica Sierra Vista's (CSV) BH centers. This position serves as the first point of contact for clients, employees, and community partners with questions or concerns, and works closely with clinical staff to ensure smooth client flow, effective supply management, and efficient staff scheduling. The Supervisor plays a key role in promoting operational efficiency and ensuring that clinic objectives are met through daily management, monitoring, and reporting. With a strong focus on customer service, this role is essential for the overall success of the clinic. Essential Functions: Oversees daily BH site operations, including managing appointment scheduling, billing procedures, and environment of care. Interview, select new staff and coordinate training of new and established non-clinical BH staff. Manage staff by assigning and delegating tasks as needed. Assumes responsibility for client charts and medical records, as well as the support staff who maintain them. Has the ability to cover any support staff position during illness, vacation, or leave of absence. Work with BH providers to meet productivity and address timeliness of documentation concerns. With Clinical Manager's 's support, will approve payroll, manage time off requests and effectively use resources to optimize productivity. Ensures BH site and team are meeting all quality improvement guidelines and requirements by county, state and federal entities as well as auditing agencies. Interacts with clients, gains customer feedback and addresses client complaints. Monitors clinic's performance through reports and dashboards for overall BH clinic efficiency. Perform introductory and annual non-clinical employee reviews, competency forms and provide constructive feedback on their performance to help meet organizational and professional goals In collaboration with the Clinical Manager, maintain site safety and Joint Commission requirements such as safety drills, EOC rounds, etc. The Clinical Manager will set a climate of open and frequent communication to include Huddle, and site meetings. Other duties and responsibilities as assigned. You'll be successful with the following qualifications: Two years' experience in supervisory or administrative capacity. Must be reliable with attendance. Must be highly organized and detail oriented. Knowledge of BH clinic policies and procedures. Ability to operate office machines and computer workstation. Must have the ability to work various schedule desk including late hours and work. Must have a pleasant, professional attitude toward clients, co-workers and superiors. Teamwork skills a must. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Job Description Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. Assign patients to provider panels ensuring balance. Receives monthly panel report and reviews PCP assignments. Determines continuity percentages for each provider - assure that majority of visits with PCP Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. Collaborates with appropriate site. communication with outside provider to ensure continuity. Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. Run, manage and analyze standard CSV reports. Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: Education: Medical Assistant certification or program completion preferred. Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. Bilingual (Spanish-English) preferred. Maintain excellent internal and external customer service at all times. Maintain the highest degree of confidentiality possible when performing the functions of this department. Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. Must be able to work independently, handling high volume and multiple tasks. Must be reliable with attendance. Must be highly organized and detail oriented. Possess knowledge of modern office equipment, systems and procedures. Ability to multi-task and work efficiently in a potentially stressful environment. Ability to apply common sense understanding when carrying out detailed written or oral instructions. Must have excellent verbal and written communication skills. Ability to effectively present information and respond to questions from internal and external customers. Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. Teamwork skills a must. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Specialty: Certified Nursing Assistant (CNA) Experience: Minimum 1 year of recent experience required License: Active CNA license in the state of assignment Certifications: BLS - AHA required; all certifications must be submitted with expiration dates Must-Have: All time-off requests must be submitted with the initial application Description: We are seeking a Certified Nursing Assistant (CNA) to provide compassionate, hands-on care to patients under the supervision of nursing staff. Duties include assisting with activities of daily living, monitoring vital signs, maintaining hygiene, and supporting patient mobility. At least 1 year of recent CNA experience in a hospital, long-term care, or similar setting is required. The role may involve rotating weekends, holidays, and floating to different units. Compliance and onboarding typically take 4-6 weeks. Voice screening and a hiring manager interview are required. Missed shifts must be made up per department policy. Requirements Required for Onboarding: Active CNA License BLS - AHA

Primary Accountability The Intake Specialist RN implements the operational plan to increase PACE program enrollment. Leads the enrollment initiatives and ensures the enrollment process is efficient and easily accessible for potential enrollees. Additionally, this position assists with community education through participation in community events and speaking engagements. Develop and implement strategies to achieve enrollment goals and develop and sustain referral relationships. The RN-PACE Intake Specialist will work with the Interdisciplinary Team from referral to evaluation status to make this a seamless and personal process for the participant. Performs other duties as needed. Description of Primary Responsibilities: Evaluate potential new enrollees, determine levels of care, and communicate with the appropriate team members. Assessments are conducted in the home of the potential enrollee. Coordinates level of care determinations with the DHCS personnel. Responsible for collaboration with inpatient Case Management staff, outpatient departments, physicians, physician liaisons, community referral sources, and PACE staff in assessing, identifying, and navigating the intake process for potential participants. Builds and maintains strong relationships and referral patterns among vital medical professionals. Develops and maintains extensive knowledge of inpatient and outpatient programs and procedures. Responsible for proposing strategies and implementing an operational plan to increase program enrollment for PACE. Works closely with marketing staff and community events to ensure the proper audience is targeted and appropriate information about the PACE program is relayed. Coordinates educational events for potential referral sources and community service groups. Maintains required statistical data to identify and track issues, trends, and opportunities. Maintains current knowledge of Medicare/Medicaid and communicates this with professionals and potential enrollees. Assists potential enrollees with the Medi-Cal application process and follows the process to completion. Conduct nursing assessments and examinations to assess for eligibility while using motivational interviewing techniques, use of evidence-based tools, such as the frailty index for elders (FIFE), and identify participants who may meet the high-risk health and safety denial guidelines for the PACE program. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: A Bachelor's Degree in nursing is preferred. Active RN Licensure is required. 3 years of nursing, one year with the frail or elderly population. Knowledge of: Techniques of project management, quality, and research methods. Culture and needs of the socially and ethnically diverse population Family Health Care Network FHCN (Family Health Care Network) PACE (Program All-inclusive Care for the Elderly) serves. Principles and practices of health care, systems, and managed care principles and practices. Medicare and Medi-Cal benefits and regulations. Technical Skills: Work independently and as an influential member of a team. Establish and maintain effective interpersonal relationships with all levels of staff, other programs, agencies, members, providers, and the public. Communicate verbally and in writing effectively with individuals from varying cultures and backgrounds. Prepare concise and clear reports. Identify pertinent policy issues; develop strategies, solutions, and procedures. Organize and track numerous and diverse activities, timelines, and issues. Motivate and lead various participants at all levels in the organization. Use computers effectively to process appropriate data and information and prepare reports. Effectively utilize computer and appropriate software and interact with FHCN PACE Information Systems as needed. Licenses & Certifications: Preferably maintain an active Registered Nurse (RN) license from the state commission board. Currently certified in cardiopulmonary resuscitation (CPR), if CPR is not current, will be granted 30 days from the date of hire to schedule for the next available CPR certification class provided by FHCN. Communications Skills: Job duties require compiling and analyzing information prepared in an effective written form, including correspondence, reports, articles, or other documentation. Duties require preparation and execution of presentations to large groups. Physical Demands and Work Environment: The physical demands and work environment characteristics described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical demands: The employee must move about the FHCN PACE center while performing the job duties and actively engage with the interdisciplinary team and participants. Employees sit for extended periods and work at the computer for prolonged periods. Employees must use their hands and fingers, especially for typing on the computer and mouse. Employees must be able to talk and listen, particularly for phone communications. Work Environment: Busy Adult Day Health Center (ADHC) and clinic environment serving the frail elderly with medium to loud noise levels and controlled office temperatures. While performing this position's duties, the employee must regularly sit and use repetitive hand movements to type and grasp. The employee must frequently stand, walk, occasionally lift, and move up to 20 pounds. Pay Scale: Min Salary Rate: $91,592.90 Max Salary Rate: $146,548.64

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Receptionist- CHC who: Under supervision of the CHC Office Manager, the CHC Receptionist performs a variety of tasks essential to the success of the clinical and administrative operations of the health center. This includes; providing excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients according to established center protocols; assisting patients/clients with forms; pre-registration and eligibility/insurance verification. The position is considered a crucial link between the patient and the care delivered by the clinical and service staff of the center. The incumbent must work collaboratively with all clinical services staff in support of direct patient care while demonstrating excellent customer service. Patient services are a core role in the health center that requires the receptionist to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust. Essential Functions: * Welcomes and greets patients/ visitors to the department in a manner that is helpful and friendly; determines purpose of visit and direct patients/visitors to appropriate person or department(s). * Check's in and registers patients upon arrival. * Assists in coordination of patient flow to allow the clinic to serve an adequate number of patients as established by grant requirements. * When scheduling appointment(s), carefully screens patients for required demographics, and can identifies new and established patient visits based on the Clinica Sierra Vista scheduling policy. * Informs patient of any existing balance noted in computer during registration and educate on future balances and financial responsibility for services rendered. * Provides information to Clinic callers according to the Clinic's Policies and Procedures; transfers calls as needed * Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements. * Verifies method of payment for service (Medi-Cal, Medicare, private insurance, private pay, Healthy Families, etc.) and collects data and/or co-payment as appropriate. * Completes daily batch reports and cash collections drop following daily operations and ensures reports are forwarded appropriately and timely to accounts receivable. * Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed. * Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry. * Performs all duties in support of successful EHR/EPM utilization. * Performs other duties as may be required. See attachment for full job description. You'll be successful with the following qualifications: * High School graduate or equivalent. * Must be 18 years of age. * Minimum of two years experience in a medical setting. * Knowledge of community; skilled in communicating with people and understanding their problems. * Should believe in health care with dignity for all. * MA Certificate * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Medical Assistant I who: The MA I will perform routine patient care, technical and supportive functions in a medical clinic setting. The Medical Assistant I will function within the scope of practice as described by the State of California Board. Essential Functions: * Perform routine patient care functions as prescribed by licensed heath care providers following established clinical protocols, policies, and procedures within their scope of education, training, and responsibilities. * Facilitate the practice of their assigned provider(s) by performing routine clerical functions as assigned. * Prepare and administer medications as directed by provider order. * Verify patient identity using two forms of identification. (i.e., Name and Date of Birth) as per HIPAA regulations. * Assist medical personnel with special procedures, minor surgical procedures, and/or diagnostic examinations. * Apply principles of infection control practices adopted by Clinica Sierra Vista. * Perform Venipuncture among other lab duties. * Document pertinent patient information, nursing procedures, and patient response in the Electronic Health Records System (ERH), following established guidelines and maintaining patient confidentiality. * Able to perform other duties as assigned and directed. Please see attachment for full . You'll be successful with the following qualifications: * Completion of an accredited Medical Assistant Program Required. * Possess and maintain current Basic Life Support (BLS) Card required. * Possess and maintain a California Driver's license. * Venipuncture experience preferred at time of hire, competency must be obtained within one (1) year of hire date. Current staff must receive competency in venipuncture within one (1) year of the job descriptions revision date. * Experience in EHR Documentation is highly desired. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Therapist who: The Behavioral Health Therapist under the general supervision of the Clinic Manager plans and provides direct mental health psychotherapy and co-occurring services for adults, children, families and groups. Emphasis is on an interdisciplinary team approach, recovery oriented and strength based methods in providing comprehensive care to clients and their families. Supervised hours of experience are provided by a Licensed Clinical Social Worker, Marriage and Family Therapist, Licensed Psychologist or Board certified Medical Doctor to meet the pre-licensing accrual hours necessary for licensure in the Associate's related field under jurisdiction of the Board of Behavioral Sciences. All BH Therapist Associates must be credentialed by the Clinica Sierra Vista credentialing board before they may independently see clients and must abide by all clinical directives and guidelines provided to them by their licensed supervisor. Details of the supervisor/supervisee rights and responsibilities are outlined in the BBS terms and conditions for accrual of supervised hours of experience in a non-profit setting. This classification includes registered and degreed, but not yet licensed Marriage and Family Therapists (AMFT) and Associate Social Workers (ASW). Clinical Supervision Hours Provided. Essential Functions: * Provides individual, group and family psychotherapy services as allowed within the employees' scope of practice and the recovery model guidance for best practices at the service site. * Screens adults and/or children for the appropriateness of treatment; conducts psychosocial assessments and diagnoses mental health and co-occurring disorders. * Assists in the coordinating of activities for the Case Manager. * Maintains communication with other local service agencies for patient referral as needed. Develops network of community resources and maintains liaison with these resources. * Assist in the provision of in-services and consultation to the interdisciplinary team of health professionals on the staff. * Responsible for working with client(s) on implementation and oversight of the Plan of Care. * Keeps accurate, up-to-date records on clients served, including progress notes, transfer and discharge plans, annual reviews, and all client contacts. * Participates in utilization review activities. * Utilizes a personal computer and various software programs, including an electronic health record (EHR). * Prepares and delivers oral presentations to the public on CSV Behavioral Health and its programs. * Able to work specific weekend shifts (usually Saturdays from 9:00 - 1:00). * Must have a current/valid California Drivers License and proof of insurance. * May be assigned to work at a satellite clinic/site on a scheduled, temporary basis. Other Experience and Skills Required: * Ability to work effectively in an interdisciplinary team approach with both paraprofessionals and professionals. * Ability to maintain client dignity and confidentiality. * Willingness to work non-regular hours may be required. * Bilingual (Spanish-English) may be required for some positions. * Familiarity with community resources desirable. * Good writing and verbal skills are essential. * Familiar with and able to practice consistent with Recovery principles in mental health care. * Familiar with and able to practice consistent with the treatment of Co-Occurring Disorders * Performs other job-related duties as required. Please see attachment for full job description. You'll be successful with the following Qualifications: 1. Completion of a Master's degree from an accredited college or university, with a major in Psychology, Marriage and Family Counseling, Social Work or a related field AND Eligibility for registration with the State of California Board of Behavioral Sciences as an Associate Social Worker (ASW) or as an Associate Marriage and Family Therapist (AMFT). AND Obtain California licensure within 6 years of the initial issuance of the Board of Behavioral Sciences registration number. OR 2. Within 90 days of hire must obtain and maintain a current and valid AMFT or Associate Social Worker (ASW) registration number with the State of California OR Completion of all Psychology doctoral coursework and completion of a Psychology Internship from an Association of Psychology Postdoctoral and Internship Centers (APPIC) program AND Obtain California licensure within 6 years of the initial issuance of the Board of Behavioral Sciences registration number. 3. Failure to maintain a current and valid registration or failure to successfully obtain licensure with the Board of Behavioral Sciences within six years of registration, may result in disciplinary action, up to and including separation from employment. 4. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!