Clinica Sierra Vista jobs in Fresno, CA - 70 jobs

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Quality Care Coordinator who: The Quality Care Coordinator (QCC) is optimally positioned to drive desired care outcomes by conducting patient outreach and education to improve preventative screening rates and the management of chronic conditions. With consideration to Social Determinants of Health (SDOH), the Quality Care Coordinator will display compassion by connecting patients with local resources available to support their holistic health. The Quality Care Coordinator will exercise evidence-based care coordination techniques to meet the patient's health-related needs and preferences while ensuring operational efficiency is maintained. The Quality Care Coordinator is uniquely positioned to influence the shift toward value-based performance and plays a pivotal role in connecting patients to services at Clinica Sierra Vista. Essential Functions: Conduct patient outreach and education via telephone, text, and patient portal regarding initial health assessment, continuity of care, linkage to care, chronic condition management, etc. Coordinate PCP assignment by applying Four-Cut Method. Connect patients to health services according to their clinical needs and organizational quality standards. Screen patients for SDOH (Social Determinants of health) during outreach. Provide patients community resources as appropriate, or resources from their health plans. Participate in PDSA's and quality improvement projects that align with CSV priorities as directed. Report outcomes and quality monitoring results to the supervisor. Support data collection/validation for regulatory reporting, and update internal/external reporting sites as needed You'll be successful with the following qualifications: One of the following. Existing employees in this role prior to June 2025 will be grandfathered in. Medical Assistant certification or program completion WITH a high school diploma or GED and 3-4 years of healthcare experience in a primary care setting Bachelor's degree. Exposure to healthcare preferred. Knowledge of or experience with HEDIS and UDS preferred Basic Life Support from American Heart Association preferred Spanish speaking highly preferred. Maintain excellent internal and external customer service at all times. Maintain the highest degree of confidentiality possible when performing the functions of this department. Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. Must be able to work independently, multitask, and handle a high volume of work. Must be reliable with attendance. Must be highly organized and detail oriented. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Primary Accountability The Dispensary Clerk is responsible for supporting the daily dispensary operations. Description of Primary Responsibilities Responsible for supporting the daily dispensary operations. Receives new prescriptions and enters information into the Practice Management and Electronic Health Record System. Processes medication labels. Answers and directs phone calls. Handles prescription refill requests. Stocks and stores medications and vaccines. Regulates stock levels, including forms and supplies for the department, including prescription pads for medical providers, Liquid Nitrogen, Oxygen tanks, and Nitrous Oxide. Orders medications through the software system. Return of outdated/expired, recalled and overstocked items for credit and disposal. Handles and completes Prior Authorization and T.A.R. (Medication Treatment Authorization Request) with Medical Providers approval. Maintains the Log Binders for Sample Medications, Provider Administered Medications and the $10 Medication Program. Maintains accurate logs of transferred medications/vaccines and prescriptions. Inventory of stock medications at monthly intervals. Responsible for performing customer service duties. Updates the system with the appropriate patient information. Responsible for maintaining an accurate tracking system of the patient's application process, status and refills on the Patient Assistance Program. Prepares the Patient Assistance Program medications for patient to pick-up with Medical Providers. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Must possess a high school diploma or General Educational Development (GED) certificate. Job duties require specific knowledge of pharmacy processes and practices, typically learned on the job or which may include a series of training sessions that would comprise a few weeks if done consecutively. Technical Skills: Ability to prepare basic correspondence and simple reports in Microsoft Word. Ability to use Microsoft Excel to create tables and simple displays of information. Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: None required. Communications Skills: Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others. Effectively communicates written information (including electronic correspondence) and verbal presentation. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and occasionally bend waist, twist waist, squat, climb, kneel, reach above and below shoulder height, and/or move items up to 30 pounds. Pay Scale: Min Hourly Rate: $21.00 Max Hourly Rate: $28.60

Primary Accountability Responsible for the provision of primary care medical services in a Patient-Centered Health Home context, with a focus on access to care. Description of Primary Responsibilities: Responsible for the direct provision of primary care medical services, meeting all established productivity expectations. Will provide examination and will review appropriate laboratory, referral and imaging results to determine a diagnosis. Expected to document visits accurately utilizing appropriate templates and record relevant data to attain a diagnosis. Accountable for attaining budgeted visits. Accountable for meeting clinical care measures. Accountable for locking records in the 72-hour window. Responsible for meeting Advanced Practice Provider professional focus and goals. Provide comprehensive, continuous, and coordinated medical care for acute and chronic illness at all ages within the context of a family unit in a community setting. Comprehensive health care including health promotion and maintenance, prevention of illness and disability and application of holistic healthcare model with focus on addressing both protective factors and risk factors affecting the health and wellbeing of patient. Management of chronic diseases and acute illness with a broad range of knowledge in procedural skills, coordination of care with specialists, and utilization of community resources when appropriate. Advocate access to health care with a focus on structured evaluation, early intervention, and health promotion. Consult with supervising physician or other team members on cases that need further input. Works within and helps to promote the Patient-Centered Health Home model of care. Accountable for providing excellent customer service and care. Consistently behaves courteously when interacting with patients/ family members, support staff, and Network staff. Provider remains aware of wait time during the daily workflow. Responsible for providing the patient with educational materials and resources appropriate to the patient's health literacy needs. Accountable for patient status as measured by relevant clinical quality measures. Promotes and participates in daily huddles. Incorporates the participation of ancillary health team members in managing the care of patients/families. Responsible for setting and monitoring self-management plans. Responsible for assisting in the assurance of clinical procedures and the maintenance of up-to-date clinical protocols. Completes chart and peer review responsibility in a timely manner. Assists the patient care team with performance improvement efforts, staff education, and FHCN promotion. Responsible for assisting the patient care team with performance evaluations and quality improvement. Where relevant participate in rotation of medical, physician assistant students and dental residents. Participates in Network Health Fairs and other community events. Participates in site and provider meetings in a meaningful way. Meets Network and credentialing expectations for licensure and employment. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Performance of the duties and responsibilities of the job requires the equivalent of extensive formal training as a Nurse Practitioner or Physician Assistant, including an understanding of the application of the theory and practices of the profession to the operation of the organization as part of a master's degree (or other applicable extended training program). Technical Skills: Ability to create highly complex documents in Microsoft Word, including linking multiple files and embedding objects linked to other documents. Ability to use advanced functions of Microsoft Excel, such as to create and manage databases, including creating standardized reports, or link multiple worksheets and workbooks. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions, and other elements. Licenses & Certifications: Licensed in the state of California as a Nurse Practitioner and/or licensed in the state of California as a Physician Assistant. Communications Skills: Requires employees to effectively communicate their professional opinions and extrapolations of information they collect, synthesize/analyze. Employees must determine appropriate methods of communicating information through the use of tables, graphs, charts, and other visual forms. Duties require the preparation and execution of presentations to large groups. Physical Demands: The physical demands described here in this job description represent those that must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movements to type and grasp. The employee is frequently required to stand or walk and occasionally lift and/or move up to 20 pounds. $142,853.66 - $228,565.86 + PLUS SIGNIFICANT ADDITIONAL ANNUAL EARNING POTENTIAL through outpatient productivity and quality pay, generous retention payments, shift differential pay, and extra shift pay. Sign-on bonus/relocation assistance, annual CME days and reimbursement also available. Generous health and wellness benefits and retirement packages also offered.

Primary Accountability The Recruitment Coordinator is responsible for coordinating all staff recruitment activities. Description of Primary Responsibilities Responsible for coordinating all staff recruitment activities. Serves a primary contact for applicants seeking employment positions. Responsible for achieving department goals and metrics for functional areas assigned. Implements recommendations for updating workflows and policies. Serves as a subject matter expert. Facilitates community tours with prospective candidates. Responsible for the accuracy of all records and the integrity of employee data in the recruitment database. Conducts audits and analysis of ad-hoc reports. Supports the recruitment process as assigned. Follows up on logistics of the interview of prospective candidates, including itineraries, travel, lodging etc. as applicable. Conducts reference checks on prospective candidates. Coordinates searches and conducts screenings for qualified candidates according to relevant job criteria, using computer databases, networking, internet recruiting resources, recruiting firms, employee referrals, and assists with scheduling interviews. Coordinates prospective candidates' housing searches, spouse job leads, school and childcare as applicable. Ensures all staff positions are posted and updated on various sources (FHCN website, National Health Service Corps, California Department of Health Services, CareerMD, 3RNET, Indeed, LinkedIn etc.). Makes job offers, coordinates new hire appointments, and assists with on-boarding. Processes employee intents to transfer. Coordinates and participates in employee job fairs for FHCN as assigned. Supports scheduling and coordinating the New Provider Orientation with Medical/ Clinical Directors and Human Resources. Schedules new employee pre-employment physicals as needed. Coordinates with various departments to ensure organizational requirements are met. Responsible for assisting with Federal and State loan repayment options for the organization and actively assists eligible staffing applying for the programs as directed. Coordinates locum tenens' orientation and non-employee process. Ensures all timesheets are verified and processed through AP department. Responsible for tracking monthly locum expenses spreadsheet. Responsible for processing all duties related to employment visas. Processes J1 Waivers, H1-B, Perm Processing, Department of Labor Requirements (Prevailing wages) and USCIS rules, and regulations. Responsible with assisting with residency programs, medical/dental schools, FNP/PA training programs, and other external pipeline programs. Registers and coordinates travel for job fairs and training program visits for Recruitment Staff. Attends job fairs and training program visits as needed. Coordinates the placement of student rotations and externs at various locations as directed. Assists contracts with training programs and schools. Arranges preceptors. Develops and maintains Recruitment focused tracking process of all student contact information. Responsible for screening and evaluating students for future employed positions. Assists with the non-employee process. Supports the coordination of the annual Provider Appreciation Dinner. Responsible for managing office supplies of the Main Street and Corporate offices. Orders and stock supply, and submit purchase orders. Maintains the copy machines, fax machine, and printer supplies. Purchases and stocks board room with supplies. Supports the Executive Leadership team with clerical duties as assigned by the Director of Recruitment. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses advanced work-related skills beyond completion of high school, including written and verbal communications skills, computational and computer skills, mathematical, technical, or health care related knowledge frequently acquired through completion of an Associates Degree program with a recognized major or two years of comparable experience. Performance of job duties and responsibilities requires the equivalent of polished general or technical skills, typically acquired with or without a specific major or trade. Job duties require the use of higher level skills of the trade/profession. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs, and other elements. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables, and other standard spreadsheet elements. Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: Valid CA driver's license. Communications Skills: Communicates complex and/or technical information to co-workers and others. Exercises tact and diplomacy in the resolution of mild conflicts or disagreements. Requires the effective communication of written information (including electronic correspondence). Duties require employees to effectively convey technical information to non-technical audiences. Physical Demands: The physical demands here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and the employee must occasionally lift and/or move up to 25 pounds. Pay Scale: Min Hourly Rate: $23.34 Max Hourly Rate: $34.17

Primary Accountability The Referral Services Manager is responsible for managing operational aspects of the referrals and health information functions including related to, customer service, compliance, and staffing. Description of Primary Responsibilities Provides management to departmental staff. Responsible for performance management of assigned staff, including recognition, performance evaluations, and formal coaching and counseling. Responsible for making recommendations regarding hiring or firing, and the advancement and promotion of assigned supervisors, and those supervisors' assigned staff, or any other change status of assigned supervisors, and those supervisors' assigned staff. Demonstrates core leadership behaviors and team one approach. Creates a culture of accountability and excellence. Develops and manages an action plan across assigned employee base to support the strategic direction and obtainment of goals of the organization, effectively leading change when necessary. Empowers staff through effective communication and talent building. Delegates appropriate departmental duties and responsibilities to assigned team members while ensuring department performance. Assists with the development of the departmental budget and monitors budget to ensure expenses do not exceed budget. Ensures regulatory compliance for assigned departments, and compliance with all workflows, policies, and procedures. Ensures employees receive instruction/training that is in compliance with training plan, including on the job training. Works with supervisor to ensure necessary remediation is taken. Recommends workflow, policy, and procedure changes based on observations from performance metrics, outcomes, and feedback from supervisor. Ensures department maintains compliance with all employee related reporting and tracking. Identifies and presents issues related to referrals and health information related functions to supervisor with recommendations for resolutions to implement. Supports a “culture of excellence” and the “Four Pillars of Excellent Customer Service”. Responsible for managing referral related functions. Ensures referrals are tracked and processed within expected timelines. Manages the productivity of the staff to ensure performance metrics are met. Ensures referral workflows are followed according to established policies and procedures. Responsible for ensuring compliance of the referral process. Manages the operations related to referrals and resources to ensure goals are met. Conducts internal audits of referrals to ensure compliance with Joint Commission, HRSA and other regulatory guidelines. Communicates to internal and external providers to ensure patients receive the needed specialty access. Manages and monitors referral workflows and performance to ensure adherence to appropriate referral sources and that clinical pathway workflows are followed at all times. Reviews referral data and specialist sources to evaluate appropriate access and cost effectiveness based on the patient's insurance. Identifies and recommends strategies to reduce the cost of specialty care as part of operational/strategic goals. Ensures specialty database within the electronic health record is maintained current. Identifies and presents issues related to referrals and health information related functions to Director with recommendations for resolutions to implement. Develops and maintains a working knowledge and relationship with the professional community and their respective management teams in order to enhance effective specialty access for our patients. Responsible for managing health information related functions. Ensures medical releases, subpoenas and other health information related functions are processed within expected timelines. Manages the productivity of the staff to ensure performance metrics are met. Ensures health information related workflows are followed according to established policies and procedures. Responsible for ensuring compliance of all Health Information related requests and handling, including scanning procedures. Ensures random audits on completed to ensure compliance with health plan and other regulatory agencies. Maintains and manages the development and revisions of clinical forms for the health record. Ensures that appropriate indexing guidelines are created. Manages the appropriate retention of health records and coordinates needed purging of charts. Serves as an internal consultant on health information management issues including release of information, confidentiality, information security, information storage and retrieval, and record retention as well as authorship and authentication of health record documentation, standardization of medical vocabularies, and use of classification systems. Monitors changes in legislation and accreditation standards that affect health information management. Prepares weekly and monthly reports for respective areas Analyzes data to identify problem areas. Develops and implements strategies to ensure problem areas are addressed. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Bachelor's Degree program with a recognized major or comparable experience that includes two years of experience in health records management, and; Four years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills; and Employees must have a thorough understanding of the theory of the profession in order to determine “why” things are done. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements. Licenses & Certifications: RHIT or RHIA certification preferred. Communications Skills: Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze. Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities. Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and the employee must occasionally lift and/or move up to 20 pounds. Pay Scale: Min Salary Rate: $71,552.23 Max Salary Rate: $114,483.56

Primary Accountability The Intake Specialist RN implements the operational plan to increase PACE program enrollment. Leads the enrollment initiatives and ensures the enrollment process is efficient and easily accessible for potential enrollees. Additionally, this position assists with community education through participation in community events and speaking engagements. Develop and implement strategies to achieve enrollment goals and develop and sustain referral relationships. The RN-PACE Intake Specialist will work with the Interdisciplinary Team from referral to evaluation status to make this a seamless and personal process for the participant. Performs other duties as needed. Description of Primary Responsibilities: Evaluate potential new enrollees, determine levels of care, and communicate with the appropriate team members. Assessments are conducted in the home of the potential enrollee. Coordinates level of care determinations with the DHCS personnel. Responsible for collaboration with inpatient Case Management staff, outpatient departments, physicians, physician liaisons, community referral sources, and PACE staff in assessing, identifying, and navigating the intake process for potential participants. Builds and maintains strong relationships and referral patterns among vital medical professionals. Develops and maintains extensive knowledge of inpatient and outpatient programs and procedures. Responsible for proposing strategies and implementing an operational plan to increase program enrollment for PACE. Works closely with marketing staff and community events to ensure the proper audience is targeted and appropriate information about the PACE program is relayed. Coordinates educational events for potential referral sources and community service groups. Maintains required statistical data to identify and track issues, trends, and opportunities. Maintains current knowledge of Medicare/Medicaid and communicates this with professionals and potential enrollees. Assists potential enrollees with the Medi-Cal application process and follows the process to completion. Conduct nursing assessments and examinations to assess for eligibility while using motivational interviewing techniques, use of evidence-based tools, such as the frailty index for elders (FIFE), and identify participants who may meet the high-risk health and safety denial guidelines for the PACE program. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: A Bachelor's Degree in nursing is preferred. Active RN Licensure is required. 3 years of nursing, one year with the frail or elderly population. Knowledge of: Techniques of project management, quality, and research methods. Culture and needs of the socially and ethnically diverse population Family Health Care Network FHCN (Family Health Care Network) PACE (Program All-inclusive Care for the Elderly) serves. Principles and practices of health care, systems, and managed care principles and practices. Medicare and Medi-Cal benefits and regulations. Technical Skills: Work independently and as an influential member of a team. Establish and maintain effective interpersonal relationships with all levels of staff, other programs, agencies, members, providers, and the public. Communicate verbally and in writing effectively with individuals from varying cultures and backgrounds. Prepare concise and clear reports. Identify pertinent policy issues; develop strategies, solutions, and procedures. Organize and track numerous and diverse activities, timelines, and issues. Motivate and lead various participants at all levels in the organization. Use computers effectively to process appropriate data and information and prepare reports. Effectively utilize computer and appropriate software and interact with FHCN PACE Information Systems as needed. Licenses & Certifications: Preferably maintain an active Registered Nurse (RN) license from the state commission board. Currently certified in cardiopulmonary resuscitation (CPR), if CPR is not current, will be granted 30 days from the date of hire to schedule for the next available CPR certification class provided by FHCN. Communications Skills: Job duties require compiling and analyzing information prepared in an effective written form, including correspondence, reports, articles, or other documentation. Duties require preparation and execution of presentations to large groups. Physical Demands and Work Environment: The physical demands and work environment characteristics described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical demands: The employee must move about the FHCN PACE center while performing the job duties and actively engage with the interdisciplinary team and participants. Employees sit for extended periods and work at the computer for prolonged periods. Employees must use their hands and fingers, especially for typing on the computer and mouse. Employees must be able to talk and listen, particularly for phone communications. Work Environment: Busy Adult Day Health Center (ADHC) and clinic environment serving the frail elderly with medium to loud noise levels and controlled office temperatures. While performing this position's duties, the employee must regularly sit and use repetitive hand movements to type and grasp. The employee must frequently stand, walk, occasionally lift, and move up to 20 pounds. Pay Scale: Min Salary Rate: $91,592.90 Max Salary Rate: $146,548.64

Primary Accountability The Registered Dental Assistant is responsible for preparing the patient for treatment and assisting the dentist with various clinical procedures. Description of Primary Responsibilities Responsible for supporting and monitoring patient flow in the back office. Scrubs appointments in advance to ensure proper lab cases, finances, and information is available for the patient visit. Assists in the distribution of patients among dental providers, including walk-ins. Keeps patients informed of wait times and ensures patients are properly flowed in the system. Understands general front office workflows and is able to step in to support the front office when needed, and schedule patient appointments. Responsible for performing various initial aspects of the patient visit. Greets patients in the reception area and escorts the patient to the dental operatory. Obtains vital signs and patient data. Reviews health record with the patient and updates clinical information such as current medications, allergies, medical and surgical histories. Performs documentation in the patient's electronic health record according to policy and training. Assures completion of consent forms and signatures. Operation of dental radiographic equipment for the purpose of oral radiography. Disinfects/prepares the operatory, and sets up trays and dental armamentarium for treatment. Responsible for performing supportive dental procedures under general supervision of a dentist. Sterilizing instruments under infection control protocol. Assisting the dentist during a variety of dental treatment procedures: charting, restorative, prosthodontics, endodontics, oral surgery, periodontics, and pedodontics. Assures patients feel comfortable before, during and after dental treatment. Provides patients with instructions for oral care following surgery or other dental treatment procedures. Provides oral health education and oral hygiene instruction as needed. Explains as necessary dental treatment or procedures to the patient when questions are asked. Responsible for performing various aspects of patient visit. Take impressions for diagnostic and opposing models, bleaching trays, temporary crowns and bridges, and sports guards with proper pour-ups. Apply non-aerosol and non-caustic topical agents. Remove post-extraction and periodontal dressings. Apply topical fluoride, after scaling and polishing by the dentist/RDA. Place and remove rubber dams. Place wedge and remove matrices. Performs other duties as assigned or required for quality of care. Communicates with patients and suppliers (i.e., scheduling appointments, ordering supplies, coordinating equipment repairs, etc.). Responsible for preparing and stocking dental operatories and monitoring adequate supplies in stock Responsible for discarding of Biohazard waste and sharps. Accountable for weekly testing and weekly/monthly cleaning of sterilization equipment. Responsible for daily and weekly cleaning of water lines in the dental operatory units. Responsible for maintaining accurate and timely logs. Assists in other operatories or in front office if time allows or need is determined by the supervisor. Under general supervision of a dentist, a Registered Dental Assistant may perform the following advanced duties. (The supervising licensed dentist shall be responsible for determining whether the authorized procedures performed by a Registered Dental Assistant should be performed under general or direct supervision.) Mouth-mirror inspection of the oral cavity, to include charting of obvious lesions, existing restorations, and missing teeth. Placement and removal of temporary sedative dressings. Dry canals, previously opened by the dentist, with absorbent paper points. Test pulp vitality and record findings. Place bases and liners on sound dentin. Remove excess cement from supra-gingival surfaces of teeth with a hand instrument or floss. Size stainless steel crowns, temporary crowns, and bands. Fabrication of temporary crowns intra-orally. Temporary cementation and removal of temporary crowns. Placement of post-extraction and periodontal dressings. Apply and activate bleaching agents using non-laser light-curing device. Take bite registrations for diagnostic models for case study only. Coronal polishing of teeth which are calculus-free. Application of pit and fissure sealants. (Must complete course prior to performing function.) Use of caries detection devices and materials to gather information for diagnosis by the dentist. May also be responsible for maintenance of the mobile dental unit In charge of weekly cleaning and restocking of mobile unit, dumping septic tank and refueling the vehicle. Drives mobile unit to and from various designated locations (as often as multiple times per day, after-hours, and on weekends) Maintains all vehicle logs and any DMV records as required. Assists disabled passengers and children into and out of vehicle. Immediately reports to supervisor any vehicle safety, maintenance and hazard issues. Cooperate with any 3rd party official or employee assigned to vehicle inspections. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses work-related skills at a higher level than completion of high school, including formal written and verbal communications skills, computational and computer skills, mathematical, technical or health care related knowledge frequently acquired through completion of a trade school, para-professional, or certificate type program. Must have proof of completing a Radiation Safety Course. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: Licensed as a Registered Dental Assistant in the state of California. A coronal polish certificate is recommended. Valid CA driver's license required. Communications Skills: Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to stand or walk and use repetitive hand movement to type and grasp. The employee is frequently required to bend waist, twist waist, squat, climb, kneel, reach above shoulder height as well as below shoulder height, and/or move items up to 20 pounds. Pay Scale: Min Hourly Rate: $21.99 Max Hourly Rate: $30.35

Primary Accountability The PACE Program Director is responsible for the development, planning, implementation, and evaluation of the FHCN PACE program. This position plays a key leadership role, interacting with all levels of FHCN PACE staff, including the members, providers, community agencies, and health network management. Description of Primary Responsibilities Provides overall management and direction to departmental/division staff. Responsible for performance management of departmental employees, including all managers, supervisors, and employees in the department, including recognition, performance evaluations, formal coaching and counseling, and making decisions or recommendations regarding necessary disciplinary actions. Responsible for recommending hiring or firing, and the advancement and promotion of managers, supervisors, and employees in the department, or any other change status of manager, supervisors, and employees in the department employees. Demonstrates core leadership behaviors and team one approach. Demonstrates a high level of emotional intelligence. Creates a culture of accountability and excellence. Drives execution and innovation. Ensures division alignment with organizational culture and strategic vision. Ensures development of and successful execution of an action plan across assigned employee base to support the strategic direction of the organization and obtainment of operational goals for assigned departments/division, effectively leading change when necessary. Empowers staff through effective communication and talent development. Ensures team members of all assigned areas of responsibility are fully functional and performing at a world class level. Ensures development of department/division managers and supervisors receive instruction/training that is in compliance with training plan, including on the job training to develop department employees. Works with manager and/or supervisor to ensure necessary remediation is taken with department/division employees assigned. Assists with the development of assigned departmental/division budget(s) and monitors budget to ensure expenses do not exceed budget. Ensures regulatory compliance for assigned departments/divisions, and compliance with all workflows, policies, and procedures. Recommends workflow, policy, and procedure changes based on observations from performance metrics, outcomes, and feedback from assigned leadership team members. Ensures department maintains compliance with all employee related reporting and tracking. Responsible for the development, oversight, and administration of all aspects of the PACE program, which consists of a primary care medical clinic, 24-hour care delivery, preventive services, a provider network, therapeutic services, a day health center, home care, transportation, and QA activities. Ensures the financial viability/continued growth of the program. Manages business relationships with all contracted providers, including contracts. Manages the development of the PACE program, including working with other departments and outside agencies. Manages the state and federal relationships surrounding the PACE program. Works with other departments to plan and direct all marketing and census development activities for the PACE program with the goal of growing enrollment through community outreach and eligibility. Ensures that the program complies with all Centers for Medicare and Medicaid Services (CMS) guidelines in the delivery of all participant services/programs. Participates in relevant internal and external organizational audits and surveys impacting the operations department to ensure successful outcomes. Conducts random audits of the health centers to ensure readiness at all times. Implements necessary adjustments to ensure compliance. Stays abreast of industry standards and maintains knowledge of regulatory requirements, including CMS, Joint Commission, HRSA, Title 22, etc. Ensures policies and procedures are adjusted based on updated or new requirements. Assesses and improves the PACE program's performance on a continual basis by: Designing operational processes Monitoring performance through data and analyzing the data Implementing sustainable performance improvement Participating in multidisciplinary interdepartmental improvement activities. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Bachelor's Degree or Master's Degree program with a recognized major or comparable experience, and; Six years of leadership experience or seven years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills. Job duties require an understanding of the trade/profession at a level that allows the employee to select methods for others to use (from those already in existence in the profession). Experience with PACE or related programs strongly preferred. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements. Licenses & Certifications: None required. Communications Skills: Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze. Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities. Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and type. The employee frequently is required to stand or walk, and occasionally move and/or lift items up to 20 pounds. Pay Scale: Min Salary Rate: $123,182.26 Max Salary Rate: $197,091.62

Medical Support Specialist RESPONSIBLE TO: Health Center Manager DEPARTMENT : Front/Back Support SUMMARY: The Medical Support Specialist shows genuine warmth with patients and has the ability to make them feel comfortable in the center while providing excellent customer service and technical competent nursing assistance to both patients and Camarena Health clinical providers. The Medical Support Specialist facilitates the patients access to the point of service delivery, so all patients can be seen within the expected time and schedule. Prepared to enroll or renew registration; the timeliness of work directly supports responsiveness to patients, including visit redesign and well-paced patient flow. This team member facilitates the provision of information needed by both patients and clinicians in addition to recording and updating medical histories, patient contact information, scheduling patients and performing standard care procedure. The Medical Support Specialist reports to the Health Center Manager. EXPECTATIONS: Arrives on time and adheres to set schedule Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies Provides basic education and information to patients, making sure patients' questions are answered. Achieves the organizational mission to provide health care access for all the members of the community. S/he helps make sure patients and families get the care they need when they need it. Consistently and openly communicates with Health Center Manager and all staff Works flexible or extended hours where necessary Participates in health center in-services, by listening and respecting others' ideas Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health to provide health care access and support services for all members of the community. Basic computer skills, attention to detail, and organizational skills. Abides by Rules of Confidentiality Use of professionalism and best efforts in your position. DUTIES and RESPONSIBILITES 1. Focus on Patients: Responds to and connects effectively with patients. Listens to our customers, treats them with respect, gives them the quality they expect and deserve and responds immediately to their problems and needs. Properly identifies patients' and listens attentively to patients' visit complaints, record all data accurately and with the highest quality (e.g. medication, last menstrual period, birth control method) in the Electronic Health Records computer system. Consistently secures and protects patient information: activates screen saver, minimizes screen, or log off when walking away from computers for any period of time. Collecting and documenting patients' basic health information, including height, weight, and vital signs for providers during examinations. Answering phone calls and email and delivering messages to staff members. Assumes the role of a Health Coach by interviewing each patient, as determined by the care team, to establish self-management goals, provides educational needs concerning self-care and disease management and pre and post visit care. Utilizes evidence-based Health Education Guidelines during each session Ensures exam rooms are neat and set up appropriately for each patient exam. Performs specimen collection, preparation and maintains required logs Performs EKG's, accu-checks, and other diagnostic procedures according to guidelines. Medical Support Specialist takes initiative to keep patient informed of upcoming procedures and requirements, to facilitate patient focus, involvement, and cooperation. Discharge patients smoothly from back office areas and checks for any last minute questions. Makes return appointments as appropriate. Relieves patients' stress and anxiety with clear information Provides patients with required educational materials including; lifestyle brochures (LCB), Vaccine Information Statements (VIS), informs patients of content and answers any questions. Routes all formal patient complaints and grievances to Back Support Supervisor or Department Head. Solves what problems s/he can at “point of contact.” 2. Focus on Patient Flow: Maintains effective smooth patient flow (within site or suite). Assists the MA's at other pods as needed with patient work up or dismissal. Is responsive to needs of patients, clinicians, and team members. Uses software locator consistently when rooming patients and uses scheduler to flow them out Utilizes software locator to monitor flow simultaneously at all sites; take the initiative to cover as needed Maintains open communication with other team members, routinely checks status of patients waiting to be registered and relays status to the clinicians. Communicates with Back Support Supervisor to help resolve when necessary. Dismisses patients effectively (e.g., complete lab requisition; administer injections and immunizations according to guidelines, giving appointment, double check paperwork). 3. Focus on Clinicians: Maintains effective assistance to, guidance of, and communication with providers. Works in conjunction with the providers for walk-in patient (i.e., obtains and documents patient chief complaint and presents to provider to determine if patient is to be seen or needs to be referred out). Helps the providers maintain pace by keeping them informed of patients that are ready. Prepares and sets up patients for exams according to providers' expectations Forewarns clinicians of possible complicated visits. Assists providers when assistance is needed (i.e., chaperoning, translation, etc.) Helps patients by providing basic knowledge of types of services provided by outside facilities. 4. Focus on Intake Facilitation: Greets patients and directs to appropriate exam room or registration window. Educates clients on the services provided by the clinic and the programs available that help with the cost for health services Assures and/or completes enrollment and verifies all financial coverage's emphasizing third party enrollment and including any discount programs available through the health center Focuses on both general and financial intake of patients; accurately inputs personal and financial data into computer (e.g. family composition, Medi-Cal, financial coverage) Performs income eligibility analysis for patients to determine sliding fee eligibility and/or adjustments. Obtains signatures necessary for completion of patient registration Performs cashier and collection duties in accordance with Camarena policies and procedures; computes fees and collect payment for services; Maintains communication with medical support staff regarding status of waiting patients and keeps all waiting patients informed of their status and projected time of service delivery Correct registration errors & assist other team members with patients as necessary. Maintains distribution of patient surveys concerning clinic services. Focus on Scheduling and Collecting/Submitting Payments: Manages and maintains patient appointments; schedules according to standard for all services and staff as assigned Interacts supportably with patients regarding procedures for available service; orients patients to required information needed at time of service for optimum care; provides patients with awareness of general procedure costs Coordinates clinician schedules to maximize appointment availability with patients concerning rescheduling reasons and alternatives Coordinates assembling and pre-mailing of registration and welcoming packets for new patients Submits daily patient flow counts to designated staff Collects appropriate payment according to standards Practices effective telephone etiquette (e.g., think before you dial, make notes before you call, put a patient on hold courteously, leave precise messages on who to call back) Maintains good open communication with Supervisor and staff. Communicates any delays or changes of schedule to Front Support, and Clinicians Communicates room availability with each other, including providers Utilizes e-mail to communicate with staff members and checks messages on a regular basis (i.e., Outlook, EHR inbox, etc.) As a team member of Camarena Health the Medical Assistant respects and protects information regarding patients and other team members and abides by the rules of the Confidentiality of Information Protocol. Maintains good rapport with outside doctor offices and facilities Participates in daily huddles with care team, consisting of Medical Assistants, Front Support Staff member, and Clinician. In conjunction with daily huddles, schedules and pre-visit planning are discussed to provide individual patient care. Focus on Teamwork: Shows consideration through consistent participation: ready at work on time and consistently prepared. Fully and clearly discloses key information to any team member in order to facilitate getting work done, problems solved, decisions made, etc. Maintains confidentiality in essential matters; such as patient information, and personal issues. Staff are expected to work as a team, and be flexible to work at other facilities as needed. Works flexible or extended hours where necessary Demonstrates self-initiative & self-motivation to help the team with work flow; good team player. Acquires and maintains the knowledge and skill necessary to work in all service suites. Demonstrates consistent support and cooperation with all staff members, regardless of unit, department, or level. Consistently reports to work on time. Internalizes attendance policies and makes effective and workable decisions for self, families and service delivery. Promotes mutual respect and allows others to get their work done by limiting interruptions. Fits in well with team, gets along well with peers. Demonstrates integrity and honesty Participates in health center in-services; listens to and respects others' ideas Demonstrates good problem-solving skills, offer input/ideas when generating solutions. Various other duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing. Participates in daily huddles (See 4.8 above) Focus on Infection control and maintenance of medical equipment: practices universal precaution per protocol and keeps work areas clean and clutter free Disinfects, sterilizes, and autoclaves medical equipment according to guidelines Cleans & disinfects rooms for next patient Maintains daily log upkeep (dx test machines, refrigerator, etc.) Initiates work request for any malfunctions of equipment, then obtain Supervisor's approval Minimum Requirements: Education: High School Diploma or GED Certification as Medical Assistant or prior experience CCMA Certification or equivalent preferred Prior Experience: Previous experience in a health care setting as a Medical Assistant preferred Skills: Bilingual (English/ Spanish) preferred Quickly builds and maintains rapport with patients, providers, and staff of differing backgrounds; team player Flexible: learns to function at all facilities Demonstrated good problem-solving skills Demonstrates or develops intermediate computer skills Telephone courtesy Customer-service oriented Proficient with modern office practices and procedures including email Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks with perseverance and patience Physical Requirements: Must be able to move up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear adequately to auscultate B/P's and be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff. Must be able to have vision that is adequate to read increments of tuberculin/insulin syringe accurately, read memos, a computer screen, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.

Primary Accountability The Managed Care Analyst is responsible for using health plan data to validate, contrast, and track opportunities for revenue growth and compiling external and internal data reports to ensure compliance and efficiency. Description of Primary Responsibilities Responsible for producing, validating, and interpreting data for health plan membership and capitation reports and developing internal status reports to meet organizational revenue goals. Defines data requirements and develops data collection and analysis tools for payer-specific identities. Performs data validation to ensure integrity of reporting. Identifies, investigates, and reports discrepancies in the data or workflows. Maintains a work plan for post-production reports and presentations. Produces monthly reports on payer revenue. Maintains Compliance Data Base for all Health Plans and special projects. Uses collected data to evaluate the profitability of payer relationships for all lines of business: Medicare and Medicare Advantage Five Star Performance. Medi-Cal Managed Care Health Plan Audit/Compliance and Incentives. Commercial Health Plans P4P and HEDIS Performance. Health plan contract modeling Analyze utilization data such as PCP visits, ER visits, hospital admissions, and bed days and identify opportunities to control utilization. Assists data analysis efforts of other FHCN staff and departments as needed. Responsible for assessing the effectiveness of internal workflow impact on health plan revenue streams and ensuring current organizational policies follow existing contract terms. Other duties as assigned. Description of Primary Attributes General Development: Possesses basic organizational skills, typically to organize own work. Works independently and as part of a team. Job responsibilities require individual development of priorities for effective performance of duties, including re-prioritization in response to changes in circumstances. Can effectively select from both established alternatives and modify approaches in response to situations encountered. Duties require drawing conclusions using inference and logic, which may differ from the conclusions others could draw. Consider how work affects other employees outside the department or functional area. Professional & Technical Knowledge: Bachelor's degree in finance, Math, Business, IS, or a related field. Two to three years of relevant experience, including experience with healthcare, preferably in managed care. Two-plus years of data analysis or financial modeling. Strong analytical and problem-solving skills. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs, and other elements. Ability to use Advanced Microsoft Excel to analyze data, including formulas, functions, lookup tables, and other standard spreadsheet elements. Ability to develop sophisticated presentations in Microsoft PowerPoint, including embedded objects, transitions, and other elements. Licenses & Certifications: None required. Communications Skills: Job duties require employees to effectively communicate their opinions and extrapolations of information they collect, synthesize/analyze. Exercises tact and diplomacy to resolve mild conflicts or disagreements. Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles, or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: Job duties performed under typical office conditions. Pay Scale: Min: $69,807.05 Max: $111,691.28

Primary Accountability Medical Director is responsible to oversee the provision of primary care services in a Patient Centered Health Home context, with a focus on access to care. Description of Primary Responsibilities Provides overall management and direction to departmental/division staff. Responsible for performance management of departmental employees, including all managers, supervisors, and employees in the department, including recognition, performance evaluations, formal coaching and counseling, and making decisions or recommendations regarding necessary disciplinary actions. Responsible for recommending hiring or firing, and the advancement and promotion of managers, supervisors, and employees in the department, or any other change status of manager, supervisors, and employees in the department employees. Demonstrates core leadership behaviors and team one approach. Demonstrates a high level of emotional intelligence. Creates a culture of accountability and excellence. Drives execution and innovation. Ensures division alignment with organizational culture and strategic vision. Ensures development of and successful execution of an action plan across assigned employee base to support the strategic direction of the organization and obtainment of operational goals for assigned departments/division, effectively leading change when necessary. Empowers staff through effective communication and talent development. Ensures team members of all assigned areas of responsibility are fully functional and performing at a world class level. Ensures development of department/division managers and supervisors receive instruction/training that is in compliance with training plan, including on the job training to develop department employees. Works with manager and/or supervisor to ensure necessary remediation is taken with department/division employees assigned. Assists with the development of assigned departmental/division budget(s) and monitors budget to ensure expenses do not exceed budget. Ensures regulatory compliance for assigned departments/divisions, and compliance with all workflows, policies, and procedures. Recommends workflow, policy, and procedure changes based on observations from performance metrics, outcomes, and feedback from assigned leadership team members. Ensures compliance with all employee-related reporting. Responsible for the direct provision and supervision of professional care services. Responsible for the preparation and implementation of orientation schedules for staff members. Accountable for providing excellent customer service and care. Consistently behaves with courtesy when interacting with patients/ family members, support staff, and Network staff. Remains aware of timely delivery of care. Ensures patients are provided educational materials and resources appropriate to the patient's health literacy needs. Accountable for patient status as measured by relevant clinical quality measures. Promotes and participates in daily huddles. Incorporates the participation of ancillary health team members in managing the care of patients / families. Responsible for assisting in the assurance of clinical procedures and the maintenance of up-to-date clinical protocols. Completes chart and peer review responsibility in a timely manner. Assists the patient care team with performance improvement efforts, staff education and FHCN promotion. Responsible for ensuring teams participation in performance evaluations and quality improvement. Where relevant, responsible for assisting in the preceptorship of mid-level practitioners. Where relevant, participate in rotation of medical, physician assistant students, and dental residents. Participates in health fairs & other community events. Participates in Network meetings in a meaningful way. Meets licensure and credentialing expectations. Performs other duties as assigned. Additionally: If assigned as a Medical Director for Outpatient Services: Responsible for providing input in regards to outpatient clinical and professional programs. Assists in the design, implementation and evaluation of integrated programs, including the Patient Centered Health Home. Responsible for the direct provision of outpatient primary care medical services meeting all established productivity expectations. Will provide examination and will review appropriate laboratory, referral and imaging results to determine a diagnosis. Expected to document visits accurately utilizing appropriate templates, and record relevant data to attain a diagnosis. Accountable for attaining budgeted visits. Responsible for meeting clinical care measures. Accountable for locking records in the 72 hour window. Responsible for ensuring teams meet the primary care needs of the communities we serve and the organization meets clinical goals. Provide comprehensive, continuous and coordinated medical care for acute and chronic illness at all ages within the context of family unit in a community setting. Comprehensive health care including health promotion and maintenance, prevention of illness and disability and application of holistic healthcare model with focus on addressing both protective factors and risk factors affecting the health and wellbeing of patient. Management of chronic diseases and acute illness with broad range knowledge in procedural skills, coordination of care with specialists, and utilization of community resources when appropriate. Advocate access to health care with focus of structured evaluation, early intervention and health promotion. If assigned as the Medical Director specialty care programs and inpatient services: Maintains local hospital call schedule within guidelines of larger hospital strategy. Responsible for collaborating with the operational team to provide and assess Specialty Care Services needs. Responsible for strategically assessing Specialty Care gaps and their impact, including financial costs, revenue, and patient care outcome objectives for established and newly adopted services. Responsible for collaborating with the Managed Care department to strategically align efforts, optimize managed care incentives, and reduce the total cost of care. Responsible for overseeing the South Valley discharge clinic operations by facilitating the transition from Inpatient to Outpatient care and actively working to reduce length of stay and readmission rates by providing comprehensive discharge services. Responsible for managing hospitalists while closely collaborating with the outpatient setting to enhance patient outcomes and incentives for shared savings. Responsible for implementing inpatient strategies for OBGYN and Pediatrics across the network in collaboration with the larger team. Responsible for collaborating with local medical directors to ensure call schedules are complete and aligned with the inpatient strategy. If assigned as Medical Director for PACE: Responsible for delivery of care and clinical outcomes. Provides medical guidance and supervision of medical services activities. Provides leadership and medical expertise in the development of medical policies, procedures, and guidelines. Responsible for the development of FHCN PACE clinical standards and medical practice guidelines and protocols. Provides oversight of the primary care staff to include physicians and midlevel providers. Functions as a primary care physician within the interdisciplinary team (IDT), including providing clinical supervision to medical care personnel such as midlevel providers. Performs comprehensive history and physicals on new referrals. Performs interval history and physicals on established participants, completed quarterly or as indicated. Participates as needed in the delivery of primary care. Coordinates the 24-hour care delivery. Documents participant changes appropriately in the medical records and communicates participant changes to IDT in a timely manner. Participates as a member of the IDT. Attends staff members and takes part in participant care planning. Responsible for the compliance and oversight of the Medicare Part D Drug Management Program. Provides oversight of the Quality Improvement (QI) Plan. Reviews all quality-of-care issues and oversees the development and implementation of quality-of-care corrective action plans. Participates in the oversight, training, and education of the interdisciplinary team. Coordinates performance appraisal of the staffing under his/her oversight, including providers. Develops educational and other programs to build the skills of participating providers. In conjunction with the PACE Program Director, manages all communication with the provider network. Represents FHCN PACE to external agencies, professional groups, and regulatory agencies and organizations as required. Demonstrates necessary skills and knowledge as outlined in position-specific competency requirements. Meets Network and credentialing expectations for licensure and employment. Description of Primary Attributes Professional & Technical Knowledge: Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Bachelor's Degree or Master's Degree program with a recognized major or comparable experience, and; Six years of leadership experience or seven years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills. Performance of the duties and responsibilities of the job requires extensive formal training in medical studies, including an understanding of the application of the theory and practices of medicine. If assigned to PACE: Must have experience working in a managed care environment and working with peers and other health providers to resolve utilization, quality management, performance improvement, pharmacy and therapeutics, peer review, credentialing, and physician leadership issues. Either have one year of experience working with a frail or elderly population or, in the absence of such experience, to receive appropriate training from FHCN PACE on working with a frail or elderly population upon hiring. Able to work within an interdisciplinary team setting. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements. Licenses & Certifications: Licensed to practice medicine in the State of California. If assigned to PACE, must have completed study in Family Medicine or Internal Medicine, with advanced certification in geriatrics preferred. DEA registration and the ability to obtain and maintain staff privileges at FHCN PACE contracted agencies. Communications Skills: Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze. Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities. Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and occasionally lift and/or move up to 20 pounds. Pay Scale: Min Salary Rate: $307,136.34 Max Salary Rate: $491,418.14

Primary Accountability The Navigation Center Representative plays an important role with patient access and is responsible for providing scheduling and navigation assistance to FHCN patients. Description of Primary Responsibilities Provides scheduling and navigation assistance to FHCN patients. Schedules, reschedules, confirms, and cancels appointments per established protocols and in adherence to scheduling guidelines, health center procedures, and quality customer service standards. Verifies patient insurance and demographic information to appropriately complete pre-registration and health record updates. Responds to patient scheduling needs retrieved from the patient portal. As a PBX function, receives incoming calls and routes them to appropriate personnel network-wide. As a patient advocate, provides patient education on diversified program services, sends coherent clinical messages regarding patient needs to appropriate health center staff, and performs call follow-ups and outreach as needed, including ER and recall outreach. PBX responsible for uploading Triage Services reports to patient record. Responsible for supporting streamlined patient flow coordination. Scrubs schedules for appropriate visit types and helps to rectify scheduling conflicts to reduce patient wait-time and to maximize provider schedules. Develops and sustains proficiency with electronic medical record system. Maintains knowledge of program services to efficiently navigate patients. Demonstrates knowledge of provider specializations to minimize appointment errors and to help providers achieve their scheduling quotas. Monitors the Navigation Center queue to meet individual and collective performance metrics. Performance metrics relate to the efficient management of calls presented and calls handled, as well as high quality standards. Self-reported performance outcomes also required with some tasks. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Must possess a high school diploma or General Educational Development (GED) certificate. Job duties require specific knowledge of office or administrative processes and practices, typically learned on the job, or which may include a series of training sessions that would comprise a few weeks if done consecutively. A minimum of one year experience in health care or call center environment preferred. Technical Skills: Ability to prepare basic correspondence and simple reports in Microsoft Word. Ability to use Microsoft Excel to create tables and simple displays or information. Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: None required. Communications Skills: Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others. Effectively communicates written information (including electronic correspondence) and verbal presentations. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly require to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and occasionally lift and/or move up to 20 pounds. Pay Scale: Min Hourly Rate: $21.00 Max Hourly Rate: $28.60

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. Assign patients to provider panels ensuring balance. Receives monthly panel report and reviews PCP assignments. Determines continuity percentages for each provider - assure that majority of visits with PCP Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. Collaborates with appropriate site. communication with outside provider to ensure continuity. Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. Run, manage and analyze standard CSV reports. Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: Education: Medical Assistant certification or program completion preferred. Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. Bilingual (Spanish-English) preferred. Maintain excellent internal and external customer service at all times. Maintain the highest degree of confidentiality possible when performing the functions of this department. Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. Must be able to work independently, handling high volume and multiple tasks. Must be reliable with attendance. Must be highly organized and detail oriented. Possess knowledge of modern office equipment, systems and procedures. Ability to multi-task and work efficiently in a potentially stressful environment. Ability to apply common sense understanding when carrying out detailed written or oral instructions. Must have excellent verbal and written communication skills. Ability to effectively present information and respond to questions from internal and external customers. Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. Teamwork skills a must. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Primary Accountability Responsible for the provision of primary care medical services in a Patient-Centered Health Home context, with a focus on access to care. Description of Primary Responsibilities: Responsible for the direct provision of primary care medical services, meeting all established productivity expectations. Will provide examination and will review appropriate laboratory, referral and imaging results to determine a diagnosis. Expected to document visits accurately utilizing appropriate templates and record relevant data to attain a diagnosis. Accountable for attaining budgeted visits. Accountable for meeting clinical care measures. Accountable for locking records in the 72-hour window. Responsible for meeting Advanced Practice Provider professional focus and goals. Provide comprehensive, continuous, and coordinated medical care for acute and chronic illness at all ages within the context of a family unit in a community setting. Comprehensive health care including health promotion and maintenance, prevention of illness and disability and application of holistic healthcare model with focus on addressing both protective factors and risk factors affecting the health and wellbeing of patient. Management of chronic diseases and acute illness with a broad range of knowledge in procedural skills, coordination of care with specialists, and utilization of community resources when appropriate. Advocate access to health care with a focus on structured evaluation, early intervention, and health promotion. Consult with supervising physician or other team members on cases that need further input. Works within and helps to promote the Patient-Centered Health Home model of care. Accountable for providing excellent customer service and care. Consistently behaves courteously when interacting with patients/ family members, support staff, and Network staff. Provider remains aware of wait time during the daily workflow. Responsible for providing the patient with educational materials and resources appropriate to the patient's health literacy needs. Accountable for patient status as measured by relevant clinical quality measures. Promotes and participates in daily huddles. Incorporates the participation of ancillary health team members in managing the care of patients/families. Responsible for setting and monitoring self-management plans. Responsible for assisting in the assurance of clinical procedures and the maintenance of up-to-date clinical protocols. Completes chart and peer review responsibility in a timely manner. Assists the patient care team with performance improvement efforts, staff education, and FHCN promotion. Responsible for assisting the patient care team with performance evaluations and quality improvement. Where relevant participate in rotation of medical, physician assistant students and dental residents. Participates in Network Health Fairs and other community events. Participates in site and provider meetings in a meaningful way. Meets Network and credentialing expectations for licensure and employment. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Performance of the duties and responsibilities of the job requires the equivalent of extensive formal training as a Nurse Practitioner or Physician Assistant, including an understanding of the application of the theory and practices of the profession to the operation of the organization as part of a master's degree (or other applicable extended training program). Technical Skills: Ability to create highly complex documents in Microsoft Word, including linking multiple files and embedding objects linked to other documents. Ability to use advanced functions of Microsoft Excel, such as to create and manage databases, including creating standardized reports, or link multiple worksheets and workbooks. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions, and other elements. Licenses & Certifications: Licensed in the state of California as a Nurse Practitioner and/or licensed in the state of California as a Physician Assistant. Communications Skills: Requires employees to effectively communicate their professional opinions and extrapolations of information they collect, synthesize/analyze. Employees must determine appropriate methods of communicating information through the use of tables, graphs, charts, and other visual forms. Duties require the preparation and execution of presentations to large groups. Physical Demands: The physical demands described here in this job description represent those that must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movements to type and grasp. The employee is frequently required to stand or walk and occasionally lift and/or move up to 20 pounds. $142,853.66 - $228,565.86 + PLUS SIGNIFICANT ADDITIONAL ANNUAL EARNING POTENTIAL through outpatient productivity and quality pay, generous retention payments, shift differential pay, and extra shift pay. Sign-on bonus/relocation assistance, annual CME days and reimbursement also available. Generous health and wellness benefits and retirement packages also offered.

Job DescriptionClinica Sierra Vista is one of the largest Federally Qualified Health Centers in California and the nation, having earned the trust of its patients, partners and the communities it serves over a 47-year history distinguished by rapid growth and innovation, exceptional primary-care physicians, and a reputation for treating the most vulnerable residents with respect and compassion. Clinica Sierra Vista, accredited by the rigorous Joint Commission, serves patients at 31 health centers in Fresno and Kern counties. Our services include Pediatric Care, Adult Care, Dental Care, Behavioral Health, Case Management, Prenatal & Women's Health, Substance Abuse Treatment, HIV/AIDS testing and treatment, Health Education, Outreach and WIC services. We partner with local governments, social services departments, businesses and nonprofit leaders to address the full range of needs for our patients. Our dedicated providers and staff make Clinica Sierra Vista an ideal place to call your medical home. We're looking for someone to join our team as an Internal Medicine Physician/Physician Family Practice who: Provides outpatient primary care services. The MD/DO must demonstrate experience working in a diverse environment, be flexible, knowledgeable, and compassionate towards the care of our patients. This is an excellent opportunity to work within a warm, caring atmosphere where the health of our patients is of top priority. Benefits: $275,000 Base salary (Commensurate with experience) Health, Vision, and Dental Insurance for physician and family (begins on first day of employment) Sign-on bonus of up to $150,000 or Mortgage Subsidy up to $150,000. Paid CME Relocation reimbursement Loan repayment through the NHSC. Malpractice coverage through the FTCA/Federal Tort Claims Act. J1/H-1B visa candidates are welcome, CSV is cap exempt for H1-B Visa Essential Functions: Adheres to the highest standards of medical ethics at all times. Assures quality of care for all patients at all times and regularly participates in clinic Peer Review and Quality Assurance Programs. Adheres to and complies with Bureau of Primary Healthcare standards of clinical practice. Shares in phone-triage responsibilities with other CSV physicians. Establishes and maintains affiliations and/or privileges with local hospital(s) if needed. May represent CSV in professional groups. May assist the Chief Medical Officer in design, implementation, and evaluation of health care programs/protocols for patients and staff. Required to supervise advance assigned practice providers (Nurse Practitioner's and/or Physicians Assistant's) on- site and by telephone with outlying clinic sites Intrigued? We'd love to hear from you! Please review the job details below and then click “apply" or call/text Noemi Cardenas at *************. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Monday - Friday, 8am-5pm.

Description of Primary Responsibilities Provides supervision to departmental staff. Demonstrates successful leadership by selecting and building talent. Responsible for performance management of assigned staff, including recognition, performance evaluations, and formal coaching and counseling, making decisions or recommendations regarding necessary disciplinary actions. Responsible for making recommendations regarding hiring or firing, and the advancement and promotion of assigned staff or any other change status of assigned staff. Demonstrates core leadership behaviors and team one approach. Responsible for communicating with staff. Builds a successful team and aligns team performance. Provides and/or ensures employees receive instruction/training needed to successfully complete their assigned job responsibilities while ensuring compliance with training plan. In addition to onboarding, provides on the job training and provides/arranges for remediation when necessary. Manages work of assigned team. Assigns duties to employees and provides daily guidance and supervision based on manager's operational direction. On a daily basis, monitors staff performance, department staffing, and mitigates and resolves any issues preventing goal attainment, providing constant feedback to manager. Ensures that employees are aware of and adhere to company workflows, procedures, and policies. When appropriate, immediately corrects actions or behaviors outside of company policies and procedures. Identifies trend offenses, reporting as frequently as necessary to the manager based on severity of offense. Recommends workflow and procedure changes based on observations from the floor. Assists manager in ensuring department expenses stay within budget. Maintains compliance with all employee related reporting and tracking. In collaboration with Manager, develops, implements and tracks operational plans to improve and meet health center performance goals. Through operational reports and staff feedback, identifies opportunities, makes recommendations to Manager and implements strategies for improving customer service, patient throughput and patient flow. Responsible for ensuring patient information is collected, verified, updated and financial options reviewed and offered to patients during the registration process. Ensures insurance eligibility verification is completed through appropriate verification source. Understands and is able to perform legal documentation and chart completion according to policy and procedures. Completes periodic chart audits to ensure the Health Center remains audit ready. Conducts health center rounding to ensure customer service is at its highest level and team rapport and compliance with OSHA, Joint Commission and/or accrediting bodies, regulatory agencies and infection control guidelines. Completes the Health Center Checklist and follows up on outstanding issues. Responsible for handling patient complaints. Assists the patient and develops solutions to problems. Collaborates with other department supervisors when needed to resolve patient issues. Responsible for ensuring all relevant logs are properly maintained. Ensures sterilization, medication, AIC, crash cart, OC for glucose, refrigerator, and oxygen tank logs are accurately maintained. Ensures supplies, medication, forms and equipment are ordered and in stock. Participates and assists with facilitating staff meetings. Assists in facilitating efficient patient flow by coordinating the front and back office and ancillary services throughout the health center. Utilizes the dashboard and other metric tools to ensure patients flow through their visit in an efficient manner, including reducing wait times. Ensures appointment schedules are maximized and spread throughout the shift. Ensures that staff follows operational workflows related to registration, eligibility, copay collections, vitals, referrals and clinical procedures. Prepares and posts staff schedules at least one month in advance. Administer the initial and annual skills/competency assessments. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Associates Degree program with a recognized major or comparable experience, and; Two years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements. Licenses & Certifications: Requires Medical Assistant/LVN Certification at locations without a Floor Supervisor. Communications Skills: Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze. Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities. Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and type. The employee frequently is required to stand or walk; and occasionally squat, kneel, and reach above and below shoulder height to lift and/or move items up to 20 pounds. Pay Scale: Min Salary Rate: $68,640.00 Max Salary Rate: $108,967.10

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Medical Assistant I who: The MA I will perform routine patient care, technical and supportive functions in a medical clinic setting. The Medical Assistant I will function within the scope of practice as described by the State of California Board. Essential Functions: Perform routine patient care functions as prescribed by licensed heath care providers following established clinical protocols, policies, and procedures within their scope of education, training, and responsibilities. Facilitate the practice of their assigned provider(s) by performing routine clerical functions as assigned. Prepare and administer medications as directed by provider order. Verify patient identity using two forms of identification. (i.e., Name and Date of Birth) as per HIPAA regulations. Assist medical personnel with special procedures, minor surgical procedures, and/or diagnostic examinations. Apply principles of infection control practices adopted by Clinica Sierra Vista. Perform Venipuncture among other lab duties. Document pertinent patient information, nursing procedures, and patient response in the Electronic Health Records System (ERH), following established guidelines and maintaining patient confidentiality. Able to perform other duties as assigned and directed. Please see attachment for full . You'll be successful with the following qualifications: Completion of an accredited Medical Assistant Program Required. Possess and maintain current Basic Life Support (BLS) Card required. Possess and maintain a California Driver's license. Venipuncture experience preferred at time of hire, competency must be obtained within one (1) year of hire date. Current staff must receive competency in venipuncture within one (1) year of the job descriptions revision date. Experience in EHR Documentation is highly desired. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Case Manager-LVN-ECM who: Will co-manage and collaborate on patient cases with Care Coordinators (CCs) and Outreach Workers to ensure that patients receive high-quality care, understand their responsibilities as participants (Pediatric/Adult) and that appropriate orders are reviewed and completed in the Electronic Medical Record (EMR). Essential Functions: Perform patient care functions as prescribed by provider following established protocols, policies, and procedures within their scope of education, training and responsibilities. Assist medical personnel with special procedures, minor surgical procedures and/or diagnostic exams. Assess and monitor patients' conditions and notify provider for disposition. Prepare and administer medications as directed by provider order or standing orders, following established protocols. If, State certified, initiate and maintain Intravenous solutions as prescribed by provider, following established protocols. Maintain equipment and supplies. Identify and arrange for equipment needing repair. Apply principles of aseptic technique and infection control. Monitor patient flow and assign/direct other personnel as needed. Provide medical information and education to patients, following established protocols and policies. Document pertinent patient information, assessment and nursing procedures, following established protocols. Maintain patient confidentiality. Documentation must be dated, legible and with the appropriate signature to all entries (first initial, last name and title). All pre-printed prompts are to be answered. On a temporary basis, may be required to work at any satellite facility. Demonstrates clinical knowledge and skill in the care of the newborn, infant, toddler, child, adolescent, adult and geriatric patients ranging from 0-100+ years of age. Facilitate the practice of the assigned providers. Perform routine clerical functions as assigned (making appointments, telephone calls, etc. Other duties as required. Please see attachment for full job description. You'll be successful with the following qualifications: Graduation from an accredited School of Vocational Nursing. Current California Vocational Nurse license required. Current I.V. certification preferred. Current Basic Life Support card required. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Quality Care Coordinator who: The Quality Care Coordinator (QCC) is optimally positioned to drive desired care outcomes by conducting patient outreach and education to improve preventative screening rates and the management of chronic conditions. With consideration to Social Determinants of Health (SDOH), the Quality Care Coordinator will display compassion by connecting patients with local resources available to support their holistic health. The Quality Care Coordinator will exercise evidence-based care coordination techniques to meet the patient's health-related needs and preferences while ensuring operational efficiency is maintained. The Quality Care Coordinator is uniquely positioned to influence the shift toward value-based performance and plays a pivotal role in connecting patients to services at Clinica Sierra Vista. Essential Functions: * Conduct patient outreach and education via telephone, text, and patient portal regarding initial health assessment, continuity of care, linkage to care, chronic condition management, etc. * Coordinate PCP assignment by applying Four-Cut Method. * Connect patients to health services according to their clinical needs and organizational quality standards. * Screen patients for SDOH (Social Determinants of health) during outreach. * Provide patients community resources as appropriate, or resources from their health plans. * Participate in PDSA's and quality improvement projects that align with CSV priorities as directed. * Report outcomes and quality monitoring results to the supervisor. * Support data collection/validation for regulatory reporting, and update internal/external reporting sites as needed You'll be successful with the following qualifications: * One of the following. Existing employees in this role prior to June 2025 will be grandfathered in. * Medical Assistant certification or program completion WITH a high school diploma or GED and 3-4 years of healthcare experience in a primary care setting * Bachelor's degree. Exposure to healthcare preferred. * Knowledge of or experience with HEDIS and UDS preferred * Basic Life Support from American Heart Association preferred * Spanish speaking highly preferred. * Maintain excellent internal and external customer service at all times. Maintain the highest degree of confidentiality possible when performing the functions of this department. * Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. * Must be able to work independently, multitask, and handle a high volume of work. * Must be reliable with attendance. * Must be highly organized and detail oriented. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!