Clinical applications analyst work from home jobs

NOTE: This role is NOT open to C2C companies NextGen Applications Analyst - Regulatory Upgrade Multiple Sites (Remote with Limited Travel) Start: Mid/Late August | Orientation/Training ~30 days Duration: Through 2027 About the Role We're seeking experienced Applications Analysts (Tier 1 Apps Advisors) to support large and complex NextGen 8 regulatory upgrade rollouts nationwide. Tier 1 analysts will handle large/jumbo clients and complex environments, while Tier 2 specialists will support smaller or mid-sized client projects. This is an opportunity to work on high-impact initiatives that modernize clinical workflows and enhance EHR usability across the country. Key Responsibilities Support the planning, configuration, and deployment of NextGen 8 regulatory upgrades. Customize and optimize Adaptive Content Engine (ACE) templates to align with clinical documentation needs. Collaborate with cross-functional technical and clinical teams to ensure smooth implementation. Troubleshoot and resolve upgrade-related application issues. Ensure compliance with regulatory, security, and infrastructure standards. Contribute to readiness calls and go-live support, occasionally on weekends. Required Experience Hands-on experience with NextGen 8, including: UI enhancements and navigation redesigns Adaptive Content Engine (ACE) template configuration APSO documentation workflows Understanding of NextGen 8 infrastructure requirements and environment setup. Experience supporting migrations of healthcare applications to AWS or similar environments. Strong problem-solving, communication, and collaboration skills. Travel Expectations Travel requirements vary by client - some prefer fully remote support, while others may request onsite presence. Weekend work may occasionally be needed (usually readiness calls; not always full 8-hour shifts). If weekend hours are worked, a weekday off will be given to maintain a two-day weekend.

IDR is seeking an Epic Application Coordinator - CPOE to join one of our top clients in Atlanta, GA. This role is pivotal in designing, building, testing, and supporting clinical and revenue cycle applications within the Epic system. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! *This is a fully remote role* Position Overview/Responsibilities for the Epic Application Coordinator - CPOE: Lead the design, build, and validation of Epic clinical and revenue cycle applications, ensuring seamless integration with existing workflows. Obtain and maintain necessary Epic certifications, while staying updated on software functionalities. Collaborate with interdisciplinary teams to design future-state workflows and implement system changes. Provide tier III level support on a rotating 24/7 on-call basis, addressing complex issues efficiently. Required Skills for Epic Application Coordinator - CPOE: Minimum of 3 years of hands-on experience with Epic build, particularly in Orders, Order Sets, and System Lists (EAP Build). Currently active Epic CPOE certification is mandatory. Additional certifications like Orders Transmittal are advantageous. Strong technical expertise in Epic configuration and troubleshooting. Excellent communication and collaboration skills for working with diverse teams. Ability to work independently and take initiative in a dynamic environment. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

The Application Analyst III, Clinical Applications, reports to the leader of the clinical applications team in support of MUSC's academic, research and healthcare missions. Under general supervision, the Application Analyst III, Clinical, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of application clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Takes a lead role in projects; participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC005672 SYS - IS Enterprise Imaging Applications Pay Rate Type Salary Pay Grade Health-30 Scheduled Weekly Hours 40 Work Shift The Application Analyst III, Clinical Applications, reports to the leader of the clinical applications team in support of MUSC's academic, research and healthcare missions. Under general supervision, the Application Analyst III, Clinical, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of application clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Takes a lead role in projects; participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Job Description Required Education/Skills/Work Experience: A bachelor's degree and five years directly related experience (IS or clinical); or a high school diploma and nine years directly related experience or a Masters' degree and 3 years directly related experience required (IS or clinical). Must possess strong interpersonal, project management, analytical and communication skills. Application-specific certification(s) preferred. Preferred Skills - Ideal candidate will possess experience managing a dynamic imaging environment. Experience with Sectra PACS, Hyland Acuo VNA, Hyland NilRead, Nuance, PowerScribe, MagView application, industry standard image post processing and reporting tools, and an understanding of radiology workflows preferred. Physical Requirements Mobility & Posture Standing: Continuous Sitting: Continuous Walking: Continuous Climbing stairs: Infrequent Working indoors: Continuous Working outdoors (temperature extremes): Infrequent Working from elevated areas: Frequent Working in confined/cramped spaces: Frequent Kneeling: Infrequent Bending at the waist: Continuous Twisting at the waist: Frequent Squatting: Frequent Manual Dexterity & Strength Pinching operations: Frequent Gross motor use (fingers/hands): Continuous Firm grasping (fingers/hands): Continuous Fine manipulation (fingers/hands): Continuous Reaching overhead: Frequent Reaching in all directions: Continuous Repetitive motion (hands/wrists/elbows/shoulders): Continuous Full use of both legs: Continuous Balance & coordination (lower extremities): Frequent Lifting & Force Requirements Lift/carry 50 lbs. unassisted: Infrequent Lift/lower 50 lbs. from floor to 36”: Infrequent Lift up to 25 lbs. overhead: Infrequent Exert up to 50 lbs. of force: Frequent Examples: Transfer 100 lb. non-ambulatory patient = 50 lbs. force Push 400 lb. patient in wheelchair on carpet = 20 lbs. force Push patient stretcher one-handed = 25 lbs. force Vision & Sensory Maintain corrected vision 20/40 (one or both eyes): Continuous Recognize objects (near/far): Continuous Color discrimination: Continuous Depth perception: Continuous Peripheral vision: Continuous Hearing acuity (with correction): Continuous Tactile sensory function: Continuous Gross motor with fine motor coordination: Continuous Selected Positions: Olfactory (smell) function: Continuous Respirator use qualification: Continuous Work Environment & Conditions Effective stress management: Continuous Rotating shifts: Frequent Overtime as required: Frequent Latex-safe environment: Continuous If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

The Application Analyst III, Clinical Applications, reports to the leader of the clinical applications team in support of MUSC's academic, research and healthcare missions. Under general supervision, the Application Analyst III, Clinical, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of application clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Takes a lead role in projects; participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC000728 CHS - Transplant - Kidney Adult (Main) Pay Rate Type Salary Pay Grade Health-30 Scheduled Weekly Hours 40 Work Shift The Application Analyst III, Clinical Applications, reports to the leader of the clinical applications team in support of MUSC's academic, research and healthcare missions. Under general supervision, the Application Analyst III, Clinical, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of application clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Takes a lead role in projects; participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Job Description Requirements (Education, Work Experience, Licensure, Registry &/or Certifications) A bachelor's degree and five years directly related experience (IS or clinical); or a high school diploma and nine years directly related experience or a Masters' degree and 3 years directly related experience required (IS or clinical). Must possess strong interpersonal, project management, analytical and communication skills. * Application-specific certification(s) preferred. EPIC Phoenix certification strongly preferred. Physical Requirements * Mobility & Posture * Standing: Continuous * Sitting: Continuous * Walking: Continuous * Climbing stairs: Infrequent * Working indoors: Continuous * Working outdoors (temperature extremes): Infrequent * Working from elevated areas: Frequent * Working in confined/cramped spaces: Frequent * Kneeling: Infrequent * Bending at the waist: Continuous * Twisting at the waist: Frequent * Squatting: Frequent * Manual Dexterity & Strength * Pinching operations: Frequent * Gross motor use (fingers/hands): Continuous * Firm grasping (fingers/hands): Continuous * Fine manipulation (fingers/hands): Continuous * Reaching overhead: Frequent * Reaching in all directions: Continuous * Repetitive motion (hands/wrists/elbows/shoulders): Continuous * Full use of both legs: Continuous * Balance & coordination (lower extremities): Frequent * Lifting & Force Requirements * Lift/carry 50 lbs. unassisted: Infrequent * Lift/lower 50 lbs. from floor to 36": Infrequent * Lift up to 25 lbs. overhead: Infrequent * Exert up to 50 lbs. of force: Frequent * Examples: * Transfer 100 lb. non-ambulatory patient = 50 lbs. force * Push 400 lb. patient in wheelchair on carpet = 20 lbs. force * Push patient stretcher one-handed = 25 lbs. force * Vision & Sensory * Maintain corrected vision 20/40 (one or both eyes): Continuous * Recognize objects (near/far): Continuous * Color discrimination: Continuous * Depth perception: Continuous * Peripheral vision: Continuous * Hearing acuity (with correction): Continuous * Tactile sensory function: Continuous * Gross motor with fine motor coordination: Continuous * Selected Positions: * Olfactory (smell) function: Continuous * Respirator use qualification: Continuous * Work Environment & Conditions * Effective stress management: Continuous * Rotating shifts: Frequent * Overtime as required: Frequent * Latex-safe environment: Continuous If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

BASIC PURPOSE OF THE JOB This position is responsible for the implementation of low complexity tools and processes, and the proactive support and maintenance of clinical information systems. Works under direct supervision to effectively scope, plan, and deliver on customer requests to include break fix issues and projects. Leads and coordinates projects with low complexity. Utilizes best practices to implement and document consistent builds. Takes ownership of issues, is highly responsive to customers, and shows an aptitude for the development and documentation of customer requirements. This position will primarily support the Willow Outpatient Retail application within the Epic EHR System.REPORTS TO Manager, Clinical Applications JOB REQUIREMENTS Supervisory Responsibilities: No Minimum Education: High School Diploma License/Certification Required: No Minimum Work Experience: Three years' experience in Information Technology, clinical operations, or related field. Degree may be used to substitute years of work experience. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Excellent oral and written communication skills. Service oriented. Able to work independently, think critically, and problem solve. Is proactive and makes routine decisions independently. Must have above average problem-solving skills. Excellent organizational, time management and customer service skills. Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications. DUTIES AND RESPONSIBILITIES Serves as the IT contact and resource for assigned user departments and develops understanding of their business and information requirements. Determine information needs of operational departments and presents potential solutions. Implement system changes that are low in complexity following Change Management policies and procedures. Gains an understanding of and sensitivity to the users' environment and information needs. Consistently demonstrates effective verbal communication skills; communicates ideas clearly and in a manner appropriate for the audience. Assists with on-going support, problem diagnosis, and problem resolution related to assigned clinical information systems. Assists with coordination of problem resolution with users, other IT personnel, and vendors. Assesses problem situations with care and considers all aspects before pursuing a solution; seeks advice from management appropriately. Ensures system changes are thoroughly tested before placing in production; following department change management policies and procedures and monitoring results before signing off on changes made. Establishes and maintains a good rapport with users and other personnel. Demonstrates good analytical ability in evaluating existing systems. Assists user departments in user training, documentation, and development of policies and procedures related to information systems. Demonstrates proficiency in the use of assigned departmental systems as well as internal communication, and presentation. Assists with development of training material; conducts informative training classes and one-on-one training as assigned. Demonstrates good written communication skills; writes documents and reports clearly, concisely, and grammatically correct. Gains knowledge of corporate and departmental policies and procedures, applicable regulatory agencies, and information systems security policies and procedures. Maintains end user system security in compliance with information security policies and procedures. Ensures system access provided is appropriate for the end user role. Ensures completion of access and termination requests meet or exceed the required timelines as stated in the information systems security policy and procedure. Conducts regular audits to ensure continued need for access by end users. Reports breaches in security to appropriate IT management in a timely manner. PHYSICAL REQUIREMENTS Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. Light lifting, pushing and pulling is required for 1-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending, and reaching is required. Keyboard/computer use and/or repetitive motions may be required. Come work where you can make a difference everyday.

Job Details Position Type: Full Time Education Level: High School Diploma or GED Salary Range: Undisclosed Job Shift: Days Job Category: Information Services Description Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The Clinical Applications Analyst I reports to the Assistant Manager, Clinical Applications. This position is responsible for troubleshooting, maintenance, build, and testing of clinical applications and associated solutions. Essential Position Responsibilities * Partner with business stakeholders, internal information services teams, and vendor partners to implement new technology and system features including troubleshooting and resolving defects and issues * Participate in comprehensive regression analysis, integration, and acceptance testing of application functionality to ensure the highest level of quality and reliability possible * Assist with the application design and implementation of enterprise-wide clinical systems * Participate in customization, database building, testing, and troubleshooting of system functionality * Ensure adequate documentation of system configuration and test results * Interact and engage with vendor support sites and staff to support job function and maintain and build vital business relationships * Partner directly with the application education team to provide updates on system functionality as well as educational opportunities found through troubleshooting system issues * Ensure that programs and services meet accrediting standards for the Joint Commission, Quality, Promoting Interoperability, and other accrediting and governance programs * Ensure the safeguarding of protected health information * Maintain communication through various resources and tools * Monitor help desk software for new tickets and update and provide resolution for existing tickets * Assist incoming customer calls and initiates new tickets as needed. * Prepare and update project lists and timelines * Perform proactive system monitoring for performance, response, and patches * Actively seek opportunities to improve processes and systems * Adhere to all information services policies, procedures and governance processes * Participate in incident response and downtime procedures. Qualifications * Education: High school diploma or GED, required. Clinical license, preferred. * Licensure and Certifications: N/A * Experience: Two years of clinical applications experience as an advanced user or support analyst, preferred. Work Environment: This position will spend 90% of time sitting while performing work in a standard office environment and 10% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This is role is considered a remote position with onsite presence as needed. Qualifications

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Supports the design, implementation, and maintenance of software systems to meet organizational needs. Assists in system troubleshooting, providing end-user training, and performing basic project coordination. This role works closely with senior team members to ensure system functionality, deliver user support, and enhance operational efficiency. Through effective collaboration and continuous learning, this position contributes to the successful integration and optimization of technology solutions, while providing foundational technical and administrative support for various projects and tasks. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor's degree in Computer Science, Information Technology or a related field. 2. Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology. EXPERIENCE: 1. In lieu of a degree, a minimum of two (2) years of relevant experience will be considered. 2. Entry level position. PREFERRED QUALIFICATIONS: EXPERIENCE: 1. Experience in applicable business, clinical, imaging, or web application systems, including advanced workflows, focused on driving efficiency and optimization. 2. Proficiency in systems administration and providing strategic insights and improvements to business operations. 3. Experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations. 4. Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM) to ensure seamless data exchange and compliance. 5. Knowledge in Cloud-based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role. 6. Knowledge of reporting tools, delivering actionable insights and enhancing decision-making processes through comprehensive data analysis and reporting capabilities CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. System Maintenance, Updates, and Innovation: Assist in Diagnosing and Resolving IT Issues: Support daily troubleshooting and problem-solving efforts to maintain and optimize system functionality, escalating issues as needed. Support System Modifications, Implementation, and Testing: Help implement and test system updates for basic workflows, ensuring reliable functionality and supporting optimization initiatives. Participate in Functional and Integrated Testing: Engage in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement. Contribute to System Error Correction and Optimization: Aid in identifying, diagnosing, and correcting system errors to maintain smooth operations and timely resolutions. Assist with User Security Management: Apply user security settings under the guidance of senior analysts to uphold data integrity and optimize access control. Collaborate on System Enhancements and Optimization: Work with senior team members to suggest and implement updates or new functionalities based on organizational needs, focusing on system efficiency and best practices. Support Data Import/Export and Basic Reporting: Assist in managing data transfers and generating basic reports, contributing to accurate data handling and reporting optimization. 2. Collaboration and Communication: Collaborate Effectively and Proactively Communicate: Work closely with team members, providing clear updates to ensure alignment with project goals. Effectively Communicate with Business Partners: Engage with business partners to understand needs, gather requirements, and ensure technical solutions align with business objectives. Foster a Positive Team Environment: Contribute to a supportive, respectful, and collaborative work culture. Demonstrate Openness to Feedback and Continuous Improvement: Actively seek and apply feedback and suggest process improvements. Ensure Reliable Remote Communication: Maintain consistent communication with the team for seamless collaboration. 3. Project Coordination: Project Planning and Scheduling: Help define scope, plan, deliverables, schedules, and milestones. Coordination: Help oversee a project, acting as a contact for team members, colleagues, and stakeholders to ensure the smooth execution of projects. Communication: Help ensure proper communication of information within the project team. Including facilitation of regular meetings, documentation of meeting notes and action items. Documentation and Reporting: Assist with maintaining project documentation, including project scope, plans, reports, and status updates. Risk Management: Help identify risks, create risk mitigation plans, and ensure contingency measures are in place. Issue Management: Help identify problems in the project and assists in finding solutions to keep the project on track. 4. Training and Education: Provide End-User Support and Training: Deliver classroom, one-on-one, and/or remediation training to support end-users' effective use of systems. Assess User Readiness and Abilities: Evaluate staff readiness and skill levels to ensure proper use of systems and identify any additional training needs. Deliver Systems Support: Offer ongoing end-user systems support to resolve issues and enhance system proficiency. Content Development: Contribute to curriculum development to support the creation and delivery of effective training materials that align with organizational workflows and objectives. 5. Continuous Learning and Knowledge Development: Demonstrates growing commitment to expanding technical knowledge. Utilizes resources such as application community sites, professional networks, and industry tools. Applies new skills to support tasks and contribute to team objectives. Attends basic training sessions and workshops. Follows industry news and monitors basic trends. Identifies key areas for personal and professional improvement. Participates in team discussions and knowledge-sharing activities. Conducts basic research for projects and contributes to content development. Accepts and incorporates feedback from peers and supervisors. Shares knowledge informally with peers. Collaborates with other teams to gain a better understanding of their processes. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift. 2. Ability to sit for extended periods of time. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Standard office environment. 2. This position may require travel to other West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training, and/or support. SKILLS AND ABILITIES: 1. Analysis and Assessment: Foundational experience in analyzing business needs, documenting functional specifications, and supporting alignment with technical solutions. Capable of utilizing data insights to assist in decisions related to software procurement, installation, and configuration. Demonstrates growing proficiency in utilizing tools such as process maps, workflow diagrams, and data analytics to support system design, training, and problem resolution. 2. Attention to Detail: Demonstrates foundational skills to troubleshoot and test systems, assisting in identifying and resolving potential issues to support functionality and reliability. 3. Communication, Relationship Building, and Teamwork: Demonstrates written and verbal communication skills to convey technical information clearly. Applies interpersonal skills to build relationships and support collaboration within teams. Actively contributes to a positive team dynamic by participating in group problem-solving, sharing knowledge, and fostering a collaborative environment. 4. Adaptability and Change Management: Demonstrates ability to respond to unexpected changes and system issues, applying foundational coping skills to assist in minimizing disruptions and maintaining operations. 5. Time Management: Shows ability to prioritize and manage multiple tasks and deadlines, working to ensure timely and accurate completion while contributing to team goals. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: SYSTEM West Virginia University Health System Cost Center: 5905 SYSTEM IT Clinical Inpatient

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleClinical Systems Analyst III - Cupid / RadiantLocationClevelandFacilityRemote LocationDepartmentITD Enterprise Imaging-Information Tech DivJob CodeT31070ShiftDays + CallSchedule7:30am-5:00pmJob SummaryJob Details Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as Clinical Systems Analyst III - Cupid / Radiant, being a caregiver starts in the office, where you will lead and manage projects involving the design, development, testing, and implementation of automated systems. In this role, you will help with planning, estimating, and improving systems, identifying training needs for users and team members, and suggests both automated and manual solutions to improve system performance. As part of our IT and Cybersecurity team, you will do more than explore and expand your discipline and skills - your work will impact patients across the globe. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing lives. A caregiver in this position works remotely out of Ohio, Florida, or Nevada from 8:00 a.m. - 5:00 p.m., with rotational on-call requirements. A caregiver who excels in this role will: Coordinates on-site systems administration and support activities. Interacts with end-users as required to assist in problem definition and system design. Coordinates and conducts education and end-user training programs to assure systems are utilized as designed. Develops end-user documentation or a permanent reference for clear, concise information. Assists with system build, data validation and system testing. Minimum qualifications for the ideal future caregiver include: Bachelor's degree in related field with five years of hospital or major medical center clinical experience or three years of recent experience implementing and supporting a major clinical information system OR High School Diploma and 8 years of experience OR Associate's degree and seven years of experience, OR Masters degree and 4 years of experience License in a medically related field such as nursing, pharmacy assistant, medical assistant, medical technology or EMT ITIL Foundations Certification upon or within six months of hire Strong analytical, critical thinking, communication, problem solving and relationship building skills Cupid or Radiant certification is required Preferred qualifications for the ideal future caregiver include: Masters Degree Hands on experience with Epic build Clinical background a plus Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to travel throughout the hospital system. Ability to operate a computer and other office equipment. Ability to communicate and exchange accurate information. In some locations, ability to move up to 20 lbs. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Risant Health, a nonprofit affiliate of Kaiser Foundation Hospitals, is transforming healthcare by accelerating the adoption of value-based care across community health systems. Headquartered in the Washington, DC area, Risant Health partners with nonprofit, community-based systems-starting with Geisinger-to expand access to care that prioritizes health outcomes and affordability. Backed by nearly 80 years of Kaiser Permanente's value-based care expertise, Risant Health operates independently to support its portfolio of health systems with shared resources, strategic guidance, and operational support-while preserving their community roots. The Healthcare Informatics team partners with Risant Health organizations to lead high-impact Epic EHR implementations that enhance both clinical and operational outcomes. The team provides strategic guidance, fosters cross-functional collaboration, and ensures excellence across every engagement-driving innovation, efficiency, and quality in healthcare delivery. Job Description The Clinical Epic Analyst plays a vital role in coordinating, optimizing, and maintaining Electronic Health Record (EHR) systems, with a primary focus on Epic. This role works closely with clinical and administrative teams to ensure EHR systems effectively support providers and improve patient care. The analyst applies expertise in Epic applications, workflow analysis, and problem-solving to deliver successful implementations and continuous improvements across EHR initiatives. Key Responsibilities Epic System Management: Collaborates with cross-functional teams to plan, design, and configure Epic EHR functionality and modules, ensuring alignment with clinical needs and organizational goals. Serves as a subject matter expert on Epic configuration and customization. Workflow Optimization: Analyzes clinical and administrative workflows to identify opportunities for improvement. Partners with product and informatics teams to translate user needs into effective Epic system configurations that enhance efficiency and user experience. Training & User Support: Provides training, documentation, and troubleshooting for Epic applications. Supports Risant Health product and informatics teams, ensuring end-users are proficient and issues are resolved quickly. Data Reporting & Compliance: Uses Epic reporting tools to extract and analyze healthcare data for decision-making, quality improvement, and regulatory compliance. Develops and maintains custom reports and dashboards to support data integrity and organizational needs. Cross-Team Collaboration: Coordinates with Risant Health, affiliated organizations, and KP IT teams to ensure EHR systems meet provider needs and improve workflows. Maintains an inventory of functionality gaps, workflow requirements, and prioritized projects. Qualifications Education Bachelor's degree in Healthcare Information Technology, Computer Science, or a related field. Experience Minimum of five (5) years of relevant experience in a clinical, healthcare IT, or informatics setting. At least two (2) years of direct, hands-on experience with Epic. Experience in Epic Cogito, including SlicerDicer, Radar, Reporting Workbench, Clarity and Caboodle, as well as Healthy Planet/Compass Rose. Required Technical Competencies Proven experience with Epic EHR systems, including implementation, configuration, and optimization. Strong understanding of healthcare operations, clinical terminology, and regulatory requirements (e.g., HIPAA, CMS). Familiarity with tools and methodologies for mapping and optimizing clinical workflows. Additional Information Compensation and Benefits: The projected base salary for this position ranges from $106,000 - $134,200 depending on experience and qualifications. This role is also eligible for comprehensive benefits package, including wellness programs, retirement savings, and relocation support as applicable. This position is a remote role and will require travel up to 25%. Join us! If you are enthusiastic about improving healthcare through innovative solutions and want to make a meaningful impact, we encourage you to apply. Risant Health is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences. All your information will be kept confidential according to EEO guidelines.

Reporting to the Director of Clinical Informatics for Analytics & Interfaces, the Clinical Informatics Data Analyst is responsible for the development, design, and maintenance of critical business reports based on data stored in multiple sources. This role will involve supporting the Care Connections team by extracting, validating, and analyzing data to measure and monitor department initiatives. Additionally, the Clinical Informatics Data Analyst will actively participate in planning, developing, and implementing new builds/upgrades for electronic medical record application, Epic Essential Job Duties Develop and maintain centralized reports to facilitate informed decision-making Manage both internal and external data load processes Collaborate effectively with team members to identify and resolve issues Leverage BI tools to drive strategic initiatives Ensure data integrity for departmental reporting and seamless integration into Epic Perform ad hoc analyses to address inquiries and resolve anomalies Integrate external data sources and identify automation opportunities in data extraction processes Provide comprehensive data analysis, including quantitative and qualitative insights, patterns, and trends, to support decision makers. Maintain code utilizing Azure DevOps as the version control application Ensure departmental and individual performance goals are met Develop and maintain documentation for all assigned areas of responsibility Perform all other duties as assigned Knowledge/Skills/Abilities Proficiency with SQL Experience developing reports with SSRS and Power BI Experience with Databricks Experience with ETL/ELT tools like SSIS or Azure Data Factory Strong critical thinking and attention to detail Ability to question, review, and identify data gaps in reports or processes Ability to communicate effectively with technical and non-technical stakeholders Healthy curiosity, creative thinking, and willingness to learn new tools/platforms Strong time management skills for handling multiple projects and tasks concurrently to meet internal deadlines Familiarity with version control applications such as TFS or Azure DevOps Ability to work independently, within a team, and collaboratively across teams Required Qualifications Bachelor's degree or equivalent work experience 3-5 years of SQL Programming 2-3 years of BI Engineer Experience 2-3 years of Business Intelligence Development Preferred Qualifications To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V #PJClaims

EHR Clinical Apps Analyst (Epic MyChart), Primarily Remote - ITS-Clin Ambulatory - (2506519) Description Minimum Qualifications:Bachelor's degree in a related field and one year of related experience. An equivalent combination of education and experience relevant to the role may be considered for this position. Must possess sufficient educational background and/or experience to perform clinical applications analysis or programming. Preferred Qualifications: IT experience - desktop, programming, Epic support Current Epic certifications or proficiencies in any clinical application (MyChart, Ambulatory, ClinDoc, Orders). Job Summary:This position is responsible for the design, configuration, implementation, maintenance, and support of clinical applications of basic to medium complexity. Clinical applications include any software application used in support of the clinical enterprise, including patient registration, patient billing, clinical documentation utilized in the ambulatory and inpatient settings, as well as applications for specific medical specialties such as, but not limited to, Radiology, Pathology, Oncology, Transplant, and Cardiology. Other responsibilities include providing basic to intermediate analysis and documentation of business and management problems to formulate clinical application requirements. Assists in providing solutions to routine problems utilizing more efficient operational procedures, workflows, and technology solutions. Job Duties:This employee will be an analyst on the Epic MyChart team and will focus on all aspects of supporting and implementing Epic MyChart features. While this position is a remote position, analysts may be required to travel to be on-site to support implementations. Responsible for solving routine issues and applying solutions for components of a clinical application or program. Modifies system configuration to maximize efficient use of clinical applications or programs. Assists in designing, debugging, documenting, and maintaining clinical applications and programs. Applies intermediate analysis and documentation skills to create and maintain clinical application documentation. Develops, maintains, and executes testing scripts. Gathers data and prepares clinical application documentation for existing and proposed procedures. Assists in establishing project plans, maintains priorities, and completes assignments within the project timeframe. Demonstrates awareness and understanding of the institution, department, and customer mission and goals. Defines and analyzes clinical problems; develops and verifies solutions; reviews clinical applications or programs for logical sequence and errors. Focuses on components of a clinical system rather than the whole system/application. Proactively partners with customers to understand and meet their needs. Participates as a team member. Adheres to internal controls and reporting structure. Performs related duties as required. ***It's important to understand the job titles in this career family. They are listed in order from least experienced to most experienced: 1. EHR Clinical Application Analyst - Least Experienced - This position2. EHR Clinical Application Analyst, Senior3. EHR Clinical Application Analyst, Lead4. EHR Solution Analyst5. EHR Solution Specialist - Most Experienced Salary Range: Actual salary commensurate with experience. Work Schedule: Primarily a remote position. 8 am to 5 pm, and as needed on occasion. Qualifications Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Primary Location: United States-Texas-GalvestonWork Locations: 0113 - Administration Bldg 301 University Blvd. Administration Building, rm 4. 102 Galveston 77555-0113Job: Information TechnologyOrganization: UTMB Health: RegularShift: StandardEmployee Status: Non-ManagerJob Level: Day ShiftJob Posting: Nov 20, 2025, 8:48:02 PM

We are seeking an experienced and highly motivated Application Analyst III to join our dynamic Revenue Cycle Automation team. The ideal candidate will have advanced knowledge and experience building out automated solutions, along with a strong background in supporting and integrating Epic Systems in a healthcare setting. This position is pivotal in optimizing business processes, automating workflows, and supporting Epic-related application configurations to improve operational efficiency. In addition to RPA expertise, the ideal candidate will possess experience in building custom machine learning (ML) models to drive intelligent automation and data-driven decision-making. Knowledge of Intelligent Document Processing (IDP) technologies is also essential for automating the extraction, categorization, and processing of unstructured data, such as medical records and forms. Familiarity with Generative AI tools and Large Language Models (LLM) to enhance process workflows, including document generation and data synthesis, will be an asset in this role. Work closely with clinical, operational, and IT teams to support the implementation and customization of Epic modules. Participate in Epic upgrades and new releases, ensuring automation workflows are aligned and integrated appropriately. Support ongoing optimization of Epic application processes and functionality for end-users. Work with cross-functional teams to gather and prioritize requirements for RPA and Epic-related projects. Identify opportunities for continuous improvement and innovation in system workflows and RPA solutions. Maintain knowledge of industry trends in RPA and Epic to suggest new tools, technologies, or processes that could improve efficiency. Provide training to end-users on RPA and Epic systems, focusing on best practices and user adoption. Develop and maintain comprehensive documentation for all automation processes, Epic configurations, and user guides. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that leadership retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Mayo Clinic. Bachelor's Degree with 4 years experience OR Associate's Degree with 6 years experience. More than one Epic certification OR relevant Intelligent Automation certifications required. Healthcare Financial Management Association (HFMA) Certification Preferred. 4+ years of professional experience in automation development preferred. Hands-on experience with UiPath or similar RPA platforms preferred. Experience with LLM, NLP, Agentic AI preferred. *This position is a 100% remote work. Individual may live anywhere in the US. **This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

SailoTech is an Enterprise Business Software (ERP, CRM, SCM, BI) consulting company with primary focus on mid-size organizations across industries. It helps its clients manage every aspect of their ERP Initiative, from strategic planning to everyday operations. Job DescriptionPosition: Application Analyst II / Supply Chain LN / Baan ERP Location: Delaware, OH Duration: Contract + Full Time Contract : Long Term WORK EXPERIENCE: · 5 plus years of experience in area of assigned subject matter · 6-8 years ERP LN and Baan functional profile with Solution and Implementation experience · At least one full lifecycle ERP LN project experience required · Previous virtual work experience / work from home KNOWLEDGE AND SKILLS: · 8-10 years solid communcation skills in English, both verbal and written · Knowledge of computer and related software versions i.e. FP3+ · Knowledge of specific software application; Baan, ERP LN supply chain, logistics · Demonstrated ability in effectively managing multiple tasks and working under deadlines Additional Information All your information will be kept confidential according to EEO guidelines.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Application Analyst in United States. We are seeking a skilled Application Analyst to support and optimize Epic applications within healthcare environments. In this role, you will collaborate with cross-functional teams to implement, configure, and maintain clinical and operational systems, ensuring they meet the needs of end-users and organizational goals. You will act as a subject matter expert, providing guidance, training, and support while identifying process improvements and contributing to overall system efficiency. This role requires strong analytical, technical, and communication skills, as well as the ability to balance multiple priorities in a fast-paced, client-focused environment. Accountabilities Serve as a trusted member of the Epic Application team, supporting design, build, and configuration activities. Participate in requirements gathering, workflow analysis, and solution design to meet client needs. Lead or support testing, training, and implementation of applications across healthcare settings. Identify workflow or system issues and develop effective remediation solutions. Provide mentorship, training, and guidance to internal team members and clients. Maintain current knowledge of Epic applications, updates, and certifications. Ensure tasks are completed on schedule and in alignment with organizational objectives. Deliver exceptional client service and maintain strong professional relationships with stakeholders. Requirements Bachelor's degree in a related field preferred; equivalent experience may be considered. Minimum of 5 years of experience with Epic implementations, including design, build, and configuration. Current Epic certification(s) in applicable modules; must be in good standing with Epic. Demonstrated ability to provide consulting services both remotely and onsite at client locations. Knowledge of clinical or operational workflows in healthcare environments. Strong project management, analytical, organizational, and communication skills. Proficiency with Microsoft Office Suite (Word, Excel, SharePoint) and other collaboration tools. Ability to lead, supervise, and provide guidance to team members while managing multiple priorities. Benefits Competitive compensation based on experience and geographic location. Flexible work arrangements and paid time off. Professional development opportunities and support for continuous learning. Access to wellness programs, employee resource groups, and networking opportunities. Inclusive work environment supporting diversity, equity, and individual growth. Comprehensive benefits package, including healthcare, retirement plans, and other incentives. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

The Epic Application System Analyst 3 designs, configures, supports and maintains accurate and efficient Information Services technology, applications and programs to maximize organizational performance. Provides technical, systems and applications support to FMOLHS facilities and users. Provides ongoing analysis and problem-solving to ensure the integration of Epic in effective workflow and process design. 3 years of experience as an Epic Certified analyst (EPIC Certification required and must be “active” upon submission of application (will not be substituted for experience) and 5 years of IS System Application experience OR 7 years of experience in healthcare, clinical, or business operations Bachelor's Degree or 4 years of experience as licensed health care clinical professional, business operations or information systems Working Conditions: Occasional pressure due to multiple calls and inquiries Subject to many interruptions Occasional travel Physical Requirements: Frequent use of hands and fingers Good visual and hearing acuity Mostly sedentary work Interpersonal Skills: Good interpersonal/human relations skills Good oral and written communication skills Problem solving and critical thinking skills Job Duties Facilitates vision development, solution design, standards guidance, project scoping, IS strategy integration and implementation of efficient, high quality Epic systems. Evaluates technology, systems and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions. Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of assigned technology and application systems. Participates in solution testing and documents clear and concise system descriptions that meet project requirements and departmental quality standards. Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion. Evaluates requests for programming and provides timetables for completion. Collaborates with FMOLHS Information Services, leaders, team members and end users to develop efficient, cost-conscious technology and applications system specifications that maximize organizational performance. Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations. Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.

Remote - Epic Revenue Application Analyst II - Professional Billing Department Full Time Status Day Shift This position works with minimal supervision, uses defined methodologies in a team environment to perform system life cycle tasks for assigned systems and technologies. This position is responsible for implementation and support of applications. This position works closely with end users to troubleshoot and correct problems relating to applications and assists with conversions and implementations of software products. This position uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. This position maintains and supports specified installed application software products. This position is employed by Mosaic Health System. Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to application/project manager. Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development. Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures, and hospital/departmental policies. Participates in the planning, development, implementation, maintenance, support, and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing, and troubleshooting. Participates/Contributes/Takes instructions in team and project meetings. Works closely with team/department members. Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction. Other duties as assigned All required education is a minimum requirement. Higher levels of education are acceptable. Associate's Degree in Information Technology, Business Administration, or related field or three or more years of related experience required. EPIC certification(s) - current upon hire preferred. OR EPIC certification(s) - achieve within 120 days required. AND if certification not achieved upon hire must be willing to travel or actively participate in remote training required. 3 years or more of related experience required. AND experience supporting clinical, ancillary, or business environments required. AND Application system build experience preferred.

The Application Analyst works closely with the Manager of Revenue Cycle and Financial Applications, other application analysts and departmental staff in building stable and secure integrated system solutions, providing ongoing maintenance and support of these systems, and evaluating and deploying emergent and new technologies. The Application Analyst acts as a liaison between technical staff and key hospital departments. Responsibilities will include providing support for Workday reports, integration, and security, and overall administration/oversight of the Workday application. Additional support will include UKG/Kronos Advanced Scheduling and Timekeeping, developing file extracts for third party vendors, managing SFTP file transfers, and CompData file submissions. This position also requires the candidate to be flexible in developing skills in other software applications as well as Cerner Oracle modules, Meditech¸ and third-party applications as needed to support revenue cycle and financial systems. Responsibilities include identifying and resolving errors, implementing software upgrades and enhancements and ensuring daily and periodic applications maintenance tasks are performed. The Application Analyst will coordinate necessary resources or personnel (user departments, vendor personnel, IT programming or technical staff, consultants, physicians and other affiliated personnel) to ensure that supported systems operate smoothly and effectively. This position prioritizes work and is accountable for reporting on work status. The Application Analyst also provides input into strategic planning for his/her areas of responsibility. Requirements: Bachelor's degree preferred. Experience in Workday HCM, Payroll, Supply Chain, and Finance are a plus. Certifications in Workday are a plus. Minimum of 3-5 years of experience in Information Systems supporting applications in a health care setting. Significant experience implementing, integrating and supporting in-house and ancillary applications. Excellent project management and vendor management skills. Participates in and may lead new and upgrade application projects. Ability to manage multiple projects and tasks simultaneously. Analyst is responsible to document, test, communicate and resolve identified problems. Knowledgeable of current application information technologies and trends in health care. Excellent written and verbal communication skills. Laurie Roth President/Sr. Consultant DSN-IT ************ ************* ************** ****************************************************

UW MEDICINE IT SERVICES has an outstanding job opportunity for an Applications Analyst 2 - Epic Healthy Planet / Ambulatory. WORK SCHEDULE * 100% FTE - 40 hours per week * Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday * Required participation in team on call schedule DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. POSITION HIGHLIGHTS * 100% remote opportunity * 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year * 100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES * You perform analysis and troubleshooting for application issues to meet established Service Level Agreements, working with user groups to provide diagnostic assistance and resolution to questions and problem direction * You maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines * Provide proactive status updates to management, customers, and stakeholders * You meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed * You develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements * You prioritize tasks with guidance from designated lead, supervisor, or project manager * You track detailed status of tasks and work with leads, project managers, and/or supervisor should tasks vary from initial resource estimates * You test all scenarios conforming to quality standards at the component/feature level, including: * testing system changes and assisting with development of test plans for usability, performance, and adherence to standards and executing, tracking, and reporting detailed results of application and system testing * You evaluate and implement management requests for information to generate reporting requirements * You support training and education program as per training system services level agreement REQUIREMENTS * Bachelor's degree Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience * Epic Certification is REQUIRED: Healthy Planet and/or Ambulatory * 2+ years' experience must include the following: * 1+ years providing EHR systems application maintenance/support * Demonstrates a strong customer-oriented mindset, with experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service * 1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications) ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $97,020.00 annual Pay Range Maximum: $120,804.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE