Top 50 Clinical Assistant Skills

high Demand

• Assisted with insurance authorizations for medications and diagnostic testing/prescription refills/scheduling appointments/inventory control.
• Contacted patients regarding scheduling appointments, exam/test results or as directed by provider.
• Assist support staff with duties in the front office: answering phones, scheduling appointments, greeting clients, receiving payments.
• Answer telephone inquiries, scheduling appointments, filling medication refill requests and forward patient messages to the physician and clinical staff.
• Discussed with clients the complex and difficult decision to terminate pregnancy Responsible for scheduling appointments, and answering client's questions.

• Perform clerical duties, including answering telephones, filing, scheduling appointments, insurance verification and patient check in.
• Operate telephone Switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Assist in scheduling appointments, checking patients in and out, answering phone calls, taking payments from patients.
• Assist both students and employees with community based resources, and locating and scheduling appointments with therapist.
• Answer telephones and provide customers with assistance (redirecting calls, scheduling appointments, etc.).

• Preformed clerical duties, such as scheduling appointments, collecting data, and documenting health insurance billings.
• Assisted making follow-up calls to patients, scheduling appointments, managing medical supply inventories and more.
• Front office duties included answering telephone calls, scheduling appointments, and completing filing duties.
• Performed various receptionist duties: greeting patients, answering telephones, scheduling appointments, etc.
• Performed vital signs, obtained lab specimens, rooming patients, scheduling appointments.

• Perform clerical duties such as processing documents and scheduling appointments.
• Assist clients with scheduling appointments.
• Assist with administrative dutiesanswering phones, scheduling appointments and referrals.
• Manage front desk which included verifying insurance, collecting payments, answering multi-line telephones, and scheduling appointments.
• Coordinated patient referrals Scheduling appointments for patients Take patient vital signs

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high Demand

• Interview patients to obtain medical information and measure their vital signs, weight, height and EKG.
• Perform EKG s on patients and assist the nurses in transporting the patients to and from procedures.
• Perform tasks such as drawing blood, inserting catheters, and performing EKG assessments on patients.
• Collaborate with medical care provider on patient needs for lab work, x-ray and EKG.
• Scheduled all laboratory tests including: blood work, EKG's, X-Rays etc.

• Tested and charted vital signs and blood sugar levels and performed 12-lead EKG s
• Take vital signs, perform EKG, and perform CPR when necessary.
• Receive baseline and EKG tests from patients and nurses.
• Administer EKG and set up monitoring.
• Prepared patients and performed EKG's.

• Performed patient management and various diagnostic procedures like EKG, Phlebotomy, Cardiac stress test, Vaccination and Bone density scan.
• Worked in the ICU unit responsible for blood draws, EKGs and physicians orders.
• Obtain vital signs, phlebotomy, and perform EKG's
• Scheduled Chemotherapy, Biopsies, EKG's, ect.
• Experienced in EKG, X-RAY, Zoll and IV.

• Performed EKGs, CPR, Phlebotomy, Glucose Levels, Wound Care, Suture Removal and Splinting.
• Obtain vital signs, phlebotomy, and perform EKG's Proficient in using EPIC
• Perform EKGs, CPR, splinting, casting and phlebotomy.
• Put pts in exam room, did vitasl, EKG, Venipunctures, stocked and cleaned rooms,requested labs results.
• Checked patients in/out Performed EKG Processed pre-certifications Scheduling Answered multi-line phone system

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high Demand

• Coordinated/communicated with physician specialists, hospital departments, insurance companies, workers' compensation companies etc.
• Scheduled procedures & obtained authorizations from insurance companies for physician ordered diagnostic testing.
• Communicate with pharmacies and insurance companies regarding medications.
• Completed Pharmacy prior authorizations forms for insurance companies.
• Responded to correspondence from insurance companies.

• Verify patient benefits through various insurance companies and update in our system for billing purposes.
• Researched and composed correspondence letters with other doctors, insurance companies, and drug companies.
• Maintained insurance credentialing between all clinicians, hospitals, and insurance companies.
• Assist with making calls to insurance companies to verify patient's eligibility.
• Reviewed account and payment status with patients and multiple insurance companies.

• Answer all incoming calls from patients and insurance companies regarding accounts.
• Billed private and Maine Care insurance companies for services rendered.
• Edited letters mailed to both patients and insurance companies.
• Answer inquiries from doctors, patients and insurance companies.
• Contacted insurance companies for claims and benefits.

• Submit claims to insurance companies.
• Completed diagnostics requests; called health service offices for patient referrals; communicated with insurance companies to complete pre-authorizations
• Obtain necessary pre-authorization with insurance companies and referral offices for patient's procedures and appointments.
• Fax out patient records, prior authorization requests, and other documents to insurance companies and attorneys.
• Verify insurance via Navinet or IDX Obtain authorizations from insurance companies for office procedures and O.R.

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high Demand

• Maintain medical stock, monitors status of lab and exam rooms stock/replenish and conduct general cleaning of exam rooms and laboratory.
• Keep exam rooms clean, stocked with supplies and equipment for providers for patient's appointments and procedures.
• Work with patients from bringing patients back to exam rooms, vitals, and health history checklist.
• Cleaned and sterilized instruments and disposed of contaminated supplies as well as kept exam rooms stocked.
• Maintained sanitary environment of kennels and cleaned and stocked the exam rooms and office work areas.

• Assist doctors in PrimeCare Clinics, take vitals and weights, assist patients to exam rooms.
• Set up exam rooms and assisted in office procedures such as prostate exams and biopsies.
• Helped patients find labs and appropriate exam rooms to be seen by the physicians.
• Ensured the cleanliness, sanitation, and maintenance of all exam rooms and equipment.
• Prepare patients in exam rooms, collect vital signs, and health histories.

• Prepare exam rooms for patient examinations, keeping the rooms neat and clean.
• Restocked both exam rooms, also completed drug tests and sent them out.
• Prepped exam rooms before and after patient is seen by the physician.
• Can autoclave and sanitize exam rooms, waiting rooms, and bathrooms.
• Maintain exam rooms and work areas clean, as described in protocol.

• Prepared exam rooms, sterilized equipment, and disposed of contaminated supplies.
• Set up exam rooms for necessary procedures for the doctor.
• Escorted patients to and from exam rooms and clinics.
• Maintained equipment and supplies in exam rooms.
• Disinfect and restock patient exam rooms.

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high Demand

• Obtain vital information such as body temperature, blood pressure, heart rate, glucose testing, and conduct blood draws.
• Welcomed patients and prepared them for their appointment by taking their height, weight, blood pressure, etc.
• Worked in school clinic and health dept doing weight height blood pressure temp urine pregnancy and documenting.
• Assess and chart patient vitals including: blood pressure, temperature, heat rate and oxygen saturation.
• Monitored vital signs, such as blood pressure, heart rate, temperature and respiratory rate.

• Checked patient's vital signs for temperature, respiration, pulse, weight and blood pressure.
• Applied Skills: Injections, vitals, blood pressure, urinalysis, and throat cultures.
• Provided basic clinical services, such as blood pressure and weight/height measurements to patients.
• Take and recorded patients' temperature, pulse and blood pressure.
• Recorded vital signs, temperature, pulse, and blood pressure.

• Performed blood pressure and Sp02 measurements during rest and exercise.
• Monitored vital signs, such as blood pressure and pulse.
• Check vitals and blood pressures.
• Obtain blood pressure, temperature, heart rate, respirations, also height and weight on all new admits.
• Monitor patient vital Signs ( blood pressure, temperature, respiration and pulse)

• Record patient's Vitals- Blood pressure, Temperature, Height, Weight.
• Check Patients Vital signs,blood pressure and glucose.
• Monitor vitalsigns such as temperature and blood pressure.
• Performed diabetes, cholesterol, and blood pressure screenings on and offsite and at healthfairs Citywide.
• Take blood pressure , put in patients intake form review medications ,obtain urine samples.

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high Demand

• Assisted team members with designated administrative tasks in support of clinical trial execution and management.
• Perform assigned administrative tasks to support team members with clinical trial execution.

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high Demand

• Provided professional, educational, and compassionate customer service when in-taking and discharging companion animals from their owners.
• Deliver high-level patient experience, by providing excellent customer service.
• Worked with Respiratory Therapist in scheduling and Customer Service Needs.
• Provide customer service to internal/external customers.
• Provide excellent customer service via phone, electronically, and in person when answering questions or concerns regarding our clinical care.

• Provided excellent customer service, eliciting client needs, and educating clients on Planned Parenthood services & community resources.
• Enhanced my skills in customer service, cashiering, computer skills, team building, and sales training.
• Provide excellent customer service to patients in need of health care by assisting them with quality service.
• Provided superior customer service to clients, answered questions and helped clients throughout the clinic process.
• Obtain authorizations from various managed care companies via online and calling in to customer service.

• Demonstrated professional customer service and responsiveness to clients, sites and study team members.
• Provided Customer Service to foster parents, prospective foster parents and State Social Workers.
• Provided customer service to each patient and customer and scheduling test and exams.
• Maintained a high level of customer service in sensitive and often tense situations.
• Maintain a good customer service with the patient and hospital staff.

• Greet patients with positive and courteous customer service at check-in.
• Experience in customer service, communication and problem solving skills.
• Appropriate training in customer service.
• Entered billing data into computers Customer service calls to patients
• Provided excellent customer service both over the phone and in person ensuring all of the patient's needs were met.

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high Demand

• Trained 5 new assistants on material distribution, issue resolution, form review, and use of multiple data entry systems.
• Assist with the documentation of medical information, maintains the electronic medical patient record systems and performs various data entry functions.
• Monitored patient files, EMR's, medical data entry, lab delivery between the two office locations.
• Assist OAS manager of information systems and BHSI Assistant Director with research projects and provide specialized data entry.
• Perform all Clinical Software data entry functions relating to the assigned home care and inpatient unit patients.

• Worked directly with doctors and physician assistants in the emergency room with data entry and Russian translation
• Performed clerical duties such as filing, data entry, sorting mail and documents, charts.
• Coordinated the process of work and performed data entry of certification decisions and clinical coding.
• Performed Data Management tasks including data entry, tracking, 2nd pass and quality control.
• Performed clerical duties, such as word data entry, answering phones and filing.

• Schedule patient appointments, typing, 10 key, alpha numeric data entry.
• Performed EDC user acceptance testing including data entry screen and edit check validation.
• Track EDC entry and correspond with sites to ensure timely data entry.
• Helped clinic staff with data entry and patient flow.
• Manage data entry into UNOS Database and UNET.

• Manage daily data entry into spreadsheets.
• Assisted with claim data entry.
• Reviewed and edited research documentation - Assisted trial coordinators in preparing visit source documents and with electronic data entry
• nurse with medical records, screening, data entry, dispersing medicine and first aid.
• Call patients to remind them of upcoming appointments Assist dentist with dental procedures Maintain patient charts ( data entry)

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high Demand

• Ensured proficiency in patient and surgical care including phlebotomy, emergency services, physical examination, ophthalmic and optometry.
• Experienced in phlebotomy, skin punctures, and immunization administration.
• Obtained my certificate in phlebotomy.
• Performed technical clinic functions, such as vitals, phlebotomy, lab work, and medical charting.
• Assist physician, instrumentation, take patients vital signs, phlebotomy, set appointments, answer phones

• Record vital signs, Collection of phlebotomy, finger puncture, and urinalysis.
• Assist with administering shot, phlebotomy services, surgical assistance and dressing wounds.
• Deliver direct care to patients, phlebotomy and other specimen collection.
• Assessed vital signs and performed phlebotomy.
• Initial assessment of patient, phlebotomy, EKGs, peak flow and ISB, ear lavage, dressings and bandages.

• Perform venipuncture procedure on average of 30 - 40 patients daily according to rules of phlebotomy on each patient.
• Provide emotional support and maintain & healthy environment for the patient Perform vital sign, Phlebotomy.
• Provided quality patient care by performing in clinic lab services, phlebotomy and counseling.
• Performed laboratory procedures including phlebotomy and urine analysis and assisted in surgical procedures including IUD placement and Implanon insertion.
• Prepare vaccines and supplies for phlebotomy Discuss preventative care Perform brief physical examinations on pets prior to vaccines

• Obtained vital signs, assisted with ADLs, performed phlebotomy and fingersticks.
• Recorded history and vital signs Performed phlebotomy Coordinated day-to-day office activities Organized community development programs to promoted health and wellness
• Assisted patients in completing heatlth history and physicians in completing medical procedures Vitials, phlebotomy, patient care
• Worked at different hospital sites Took vital signs Phlebotomy Sterile technique to insert catheters Assist patients with daily needs
• Prepare patient charts Perform phlebotomy Make packets Cover breaks and lunches of other Clinical assistant Transporting patients.

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average Demand

• Provide telephone triage, crisis intervention and emergency authorizations as needed.
• Entrusted with non-emergent telephone triage and prescription medication orders.
• Provide high quality patient care through telephone triage, patient education, procedure and medication authorization, and direct patient interaction.
• Escort patient from waiting area to triage area, ranging from those patients with full mobility to limited mobility.
• Provide clinical triage services for those affected by mental health illness and behavioral disturbances.

• Speak effectively to schedule patient appointments and triage patient phone calls.
• Performed data entry of multiple documents, scheduling and phone triage.
• Scheduled patient appointments and labs, triage calls for urgency.
• Answer phones as needed to make/cancel appointments and triage.
• Performed clinical triage via phone and in clinic.

• Assisted Triage with paperwork and patient placement.
• Work with Registered Nurses on phone triage.
• Handled assigned physician daily triage Utilized data entry skills to document patient demographic information.
• Answered and triaged all incoming calls to proper areas, nurses, doctors, or other staff.
• Triaged patients, input data, checked vitals, answered phones, assisted doctor in exam rooms

• Assist RN's with patient triage and procedures: vascular access and catheterization.
• Scheduled patient appointments, triaged incoming phone calls, etc.
• Triaged patients, performed suture/staple removal, applied dressings.
• Triaged patients and provided pre and post procedure care.
• Triaged patients using IDX and Cerner software.

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average Demand

• Collected, managed and performed data entry of regulatory documents and other study information.
• Received and processed patient randomization/enrollment requests and reviewed regulatory documents for completeness and accuracy.
• Contacted clinical sites for specific requests to resolve outstanding issues regarding regulatory documents.
• Reviewed and negotiated site regulatory documents, including site identification and contracts.
• Received and disseminate study-related regulatory documents and correspondence to assigned sites.

• Track essential/regulatory documents as necessary in the proper CTMS databases.
• Prepared and organized Clinical and Regulatory documents for relocation readiness.
• Prepare regulatory documents with project teams and functional area representatives.
• Communicate with sites periodically to retrieve regulatory documents.
• Review regulatory documents for completeness.

• Ensured required FDA regulatory documents were filed, maintained, and approval dates were documented by an Institutional Review Board.
• Prepare and disseminate status reports on regulatory documents, patient enrollment, and data activities for assigned sites.
• Reviewed regulatory documents ensuring compliance with Good Clinical Practice (GCP) rules and regulations.
• Track and manage regulatory documents from sites within the US and worldwide.
• Collected, reviewed of all Regulatory Documents for multiple studies.

• Prepare regulatory documents for shipment back to sponsor.
• Maintain regulatory documents, track all documents.
• Review regulatory documents for correctness according to internal or Sponsor SOPs.
• Attend on site visits with the primary monitor to assist in the monitoring of onsite regulatory documents and perform IP accountability.
• Conduct annual review of study Trial Master File Respond to queries redarding regulatory documents.

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average Demand

• Handle incoming phone calls from clients, responding to inquiries, directing them to the appropriate office, and resolving issues.
• Make and take phone calls, assist patients, cleans clinic and equipment, assists wherever the PT needs help
• Take patient phone calls and answer questions about procedures, recovery, treatment, restrictions, medications, etc.
• Worked as a temporary office assistant for a Podiatrist, answering phone calls and scheduling follow up appointment.
• Assisted Medical Director with the scheduling of appointments Monitored phone calls and directed to appropriate staff.

• General Administrative duties including answering phone calls, medical filing and assisting with client needs.
• Receive telephone calls, greets visitors and ascertains the nature of the call or visit.
• Take incoming phone calls/messages, schedule patient for appointments, assist with incoming doctor referrals
• Answer phone calls and providing communication between hospital staff in a fast paced environment.
• Directed phone calls, answered patient call-lights, and assisted visitors.

• Respond to all family/patient, professional and staff phone calls.
• Updated patient's charts answered and directed physical phone calls.
• Handled telephone calls and written inquiries from patients.
• Answered and processed phone calls.
• Conduct additional follow-up phone calls with patients for appointment verifications and additional doctor requests.

• Answer inbound/outbound telephone calls in timely manner Operates the computer terminal in proficient manner
• Assisted with answering and responding to call lights and telephone calls Assembled and maintained departmental and patient records.
• Answered multi-lined telephone calls and routed calls to appropriate member of the medical or laboratory staff.
• Answer incoming phone calls recording patient messages for scheduling update needs.
• Answer phone calls -Schedule appointments -Greet customers/patients -Copy/fax documents

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average Demand

• Created weekly schedules for clinical staff, conducted appointment confirmations, and processed missed appointment correspondence.
• Provided assistance to other clinical staff co-workers in various capacities.
• Enter data into medical management system and route to clinical staff as appropriate, including but no limited to urgent request.
• Work effectively with clinical staff including physical therapists, occupational therapists, speech therapists, nurses and social workers.
• Assisted 3 Clinical Staff with dictation of progress notes, letters and other correspondence related to residents.

• Act as a liaison between the patients and families, triage nurse, clinical staff and security.
• Worked closely with the Doctor and clinical staff to ensure an efficient and profitable schedule flow.
• Handled all travel arrangements, created new spreadsheets and new forms for clinical staff.
• Provided proof-reading and editing support to the doctors and other clinical staff members.
• Assist clinical staff in duties such as supply retrieval and delivering lab specimen.

• Organized and provided training for all new clinical staff members.
• Developed the Policy Procedure Training Manual for clinical staff.
• Perform as a liaison between administrative and clinical staff.
• Appointed clinical staff to train new hired clinical assistants.
• Prepared travel and telephone vouchers for clinical staff.

• Train and support clinical staff.
• Managed Medical Assistant externship program and trained clinical staff.
• Added responsibilities as of Jan 2008 Assist the clinical staff in referrals/authorizations in accordance with policies and procedures.
• Assist clinical staff in ensuring that visitation policy is adhere to.
• Perform insurance pre-authorization duties for clinical staff.

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average Demand

• Consulted patients with warm-up activities -Managed front desk while offering commendable customer service and inputting patient appointments and co-pays -General office duties
• Managed the front desk including subject reception/screening/scheduling.
• Handle medical front desk in computerized and manual scheduling, billing, and health/insurance records supervision, including main carriers.
• Helped front desk in greeting the patients, doing routine paper work and help with insurance billing and coding.
• Served as back-up to front desk with patient check in and out, posted of all charges and payments.

• Maintained front desk by making appointments, filing charts, billing, and transferring medical records.
• Front desk support for a high traffic medical, surgical and cosmetic dermatology office.
• Complete patient check in/check out, and performed other clinic front desk activities.
• Maintained the front desk and reception area in a neat and organized fashion.
• Managed a medical front desk in areas of manual and computerized scheduling.

• Assisted in other areas such as front desk and faxing/scanning records.
• Outlined the front desk and administrative policies and procedure handbook.
• Developed and implement policies and procedures for front desk operations.
• Assisted front desk with answering phones and scheduling patients.
• Front desk check in and registration, Greet and welcome guests upon arrival Provide support as needed to management and other staff

• Key Results: Assist Front Desk including answering phones, appointment check in/check out and client care.
• Assisted Doctors and Nurses with Patient Care/Discharge Administrative Co-Pays, Scheduling, and other Front Desk functions.
• Organize patient files and paperwork in order to maintain an efficient workflow for front desk operations.
• Relieved the front desk Helped serve as an interpreter for Spanish speaking patients
• General "front desk" functions.

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average Demand

• Ordered/recorded inventory of medical supplies and office supplies.
• Screen applicants, scheduling, data entry, EOM reports, ordering office supplies, answering phones, general office duties.
• Scheduled patients for appointments, sterilized equipment and instruments, stocked office supplies and maintained office inventory.
• Order office supplies and drug testing supplies in accordance with company set purchase order system.
• Supplied ordering for clinic including, office supplies, medical supplies and medical equipment.

• Sorted and metered department mail/faxes, ordered office supplies for staff and physicians.
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Inventory and order medical, lab, or office supplies or equipment.
• Inventory of medical, lab, or office supplies or equipment.
• Managed inventory, maintenance, and ordering of all office supplies.

• Maintained back office supplies through stocking inventory and cleaning daily.
• Managed office supplies, vendors, organization and upkeep.
• Ordered office supplies as needed by project team.
• Performed inventory control of medical and office supplies.
• Keep track of and order office supplies.

• Assist with maintaining inventory of office supplies.
• Order office supplies and herb medicines.
• Performed daily, weekly, and monthly laboratory controls Maintained office inventory and ordering office supplies, medications and immunizations
• Sterilize dental instruments Clean and prepare operatories Restock and organize office supplies Occasional chair-side assistance
• Preformed phlebotomy and vital signs.Answer very busy multi-phone line.Prepare patient flow charts.Medical record technician.Restocked office supplies and clinical needs for clinic.

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average Demand

• Provided support to the Clinical Operation and Project Management department in project-specific task and overall management of clinical trials.
• Assist Project Management on preparation and distribution of meeting agendas and minutes.
• Communicate with Clinical Project Management regarding trial documentation status.
• Supported to the Clinical Operations (CRA)/Project Management teams with ongoing conduct of studies.
• Provided central support to project management team, clinical operations team, and sponsor.

• Experience also includes over four (4) years as Sr. Project Management Coordinator.
• Prioritize work in line with project management decisions.
• Prepare and maintain Project Management timelines and study status for distribution to Senior level staff.

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average Demand

• Collaborate with CRA and iCRAs on the preparation, handling and distribution of Clinical Trial Supplies and maintenance of tracking information.
• Included filing, reviewing and certifying documentation, contacting sites, the sponsor and/or CRAs (Clinical Research Associates).
• Accompany CRAs on site visits to assist with clinical monitoring duties upon completion of required training and with required approval.
• Ensured proper maintenance of and communication with project team members, CRAs, and site personnel, as required.
• Interacted with CRAs, Site's (if necessary)pertaining to documentation and any project related support required.

• Manage clinical aspects of database lock by participating in data listing review and coordinating DCF resolution with CRAs.
• Collaborate with CRAs to document: location - completion - and accuracy of study related documents.
• Accompanied CRAs on site visits to assist with clinical monitoring duties as needed.
• Assist CRAs in preparation for clinical trial site monitoring visits.
• Conduct co-monitoring visits to check performance of field CRAs.

• Prepared site visit monitoring packets for CRAs.
• Communicate with sites, CRAs and CROs to provide documentation and overall progress of clinical trials according to FDA regulations.
• Follow Up with sites or CRAs for IRB/IEC Approvals of documents and acknowledgement of other study materials.
• Track EDC queries and correspond with sites and CRAs to respond to queries in a timely manner.
• Organized and prepared FDA regulated documents for CRAs such as 1572s and FDFs.

• Assisted CRAs in the transmittal of CRF pages and ADQs to Data Management.
• crash cart Ordering Emergency room and ambulance supplies.
• Collected outstanding regulatory documents from CRAs and CROs.
• Assist CRS/iCRS, CRAs/iCRAs and RSU with preparation, handling and distribution of Clinical Trial Supplies and maintenance of tracking information.
• Prepared deviations report, Drug Shipment reports, SAE reports, Site visit compliance reports and communicated to onsite CRAs'.

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average Demand

• Authored instructional guidelines for different types of user manuals, utilizing information gathered from internal and external departments and other entities.
• Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.
• Assisted with administrative duties concerning patients.
• Conduct in-process and internal audits of laboratories for compliance to Good Laboratory Practice (GLP) regulations and GCLP guidance documents.
• Ranked 7th best among California's public golf courses, this championship-style layout provides golfers a tough yet fair challenge.

• Completed 37.5 hours/week on MICU - Medical Intensive Care Unit, providing direct patient care under supervision of staff RN.
• Major duties were working in the outpatient endoscopy suite in the morning and the office in the afternoons.
• Conducted all verification and completion of patient's insurance(s) and authorizations via internet or telephone.
• Perform basic nursing tasks under the delegation and supervision of the RN and according to each patient.
• Learn to calm customers down, staying calm when customers yell, being understand and sympathetic.

• Prepared patient rooms, setting up surgical procedures, completing disability, FMLA and return-to-work forms.
• Developed franchise branding to meet and exceed marketing demand for new and returning patients.
• Learned flexibility by assuming new roles and responsibilities on short notice.
• Researched questions and concerns from providers and provided detailed responses.
• Reviewed internal case report forms and data listings.

• Earned a two dollar raise.
• Answer multiline phones and assist in any question and concerns presented to me in calm manner.
• Assist RNs in caring for pediatric and adult clients in the post-operative and pediatric unit.
• Experienced in Cerner Scheduling EMR.
• Fort Pierce, FL Hours completed: 150 FNP IV: Treasure Coast Primary Care Jacilyn Mikels, ARNP

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average Demand

• Assist with activities of daily living, and provide support for patients and families on a busy medical/surgical floor.
• Recorded all instances of combined target behaviors for assigned child client, while assisting with activities of daily living.
• Assisted patients to go for procedures, and helped them in performing Activity of Daily Living.
• Maintained, ordered, and administered client medications and assisted clients with daily living activities.
• Assisted the patients of a Med-Surg Unit with the activities of daily living.

• Assist patient with activities of daily living, remind patients of medications.
• Assisted patients in self-care, hygiene and activities of daily living.
• Assisted registered nurses with patient care and activities of daily living.
• Assist emergency room patients with the activities of daily living.
• Helped mentally disabled adults with their daily living needs.

• Helped children to enhance their daily living skills.
• Assist patients with treatments and daily living tasks.
• Assisted patients in completing activities of daily living.
• Provided assistance with activities of daily living.
• Performed activities of daily living to patients.

• Perform all activities of daily living.
• Help children with daily living skills.
• Assist patients with Activities of Daily Living (ADL's).
• Assisted patients with Activities of Daily Living (ADL's) Assisted nursing team with secretarial functions around the unit.
• Assist clients and their daily living activities Weekly vitals Assessment and charting of clients status - report to nurses if needed

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average Demand

• Reviewed of study files periodically for accuracy and completeness for quality audits.
• Maintain organization of study files, data entry, and related project documents within the TMF and other file archiving systems.
• Review and maintain site trial master files during study conduct and arranging for archival of the study files post DBL.
• Conduct semiannual and annual reviews of study files for internal, Federal Drug Administration, and Sponsor audits.
• Systematize study files in preparation for audits and shipment to off-site storage facility at study completion.

• Obtain outside records and other patient related data to maintain complete and accurate study files.
• Initiate, maintain, and reconcile the sponsor study files including trial master files.
• Follow up with sites regarding any missing documents or documentation required for study files.
• Assist with file reviews of study files to ensure quality and completeness.
• Review study files for accuracy and completeness per GCP and ICH.

• Maintained study files as 'Audit Ready' at all times.
• Assisted Data Management in filing and archiving patient study files.
• Perform final review of study files before archival.
• Review of study files for accuracy and completeness Distribution of Clinical Trial Supplies and maintenance of tracking information.
• Assisted with periodic QC review of study files and completeness of electronic trial master file (eTMF).

• Assist with management of Case Report Forms (CRFs) and maintain protocol and regulatory study files.
• Provide key support to maintain study files for all therapeutic clinical trials run by Immunomedics.
• Prepare clinical trial forms and organize clinical study files Provide customer service to clinical trial participants Conduct clinical trials
• Maintained master study files and principal investigator files in accordance with Quintiles and Sponsor's SOPs.
• Excel, Word, Access, Inntrax, Inform EDC) Review of study files periodically for accuracy and completeness.

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average Demand

• Maintained Residential intake insurance and financial forms following all rules and regulations regarding HIPAA.
• Processed and responded to releases of medical information while following HIPAA Regulations.
• Documented patient information obtained from interviews and ensured HIPAA compliance.
• Expanded knowledge of medical terminology and HIPAA regulations.
• Monitor medical record requests following HIPAA guidelines.

• Complied with regulations for HIPAA, mandated reporting of abuse and neglect, Consumer Confidentiality, and other Consumer Rights.
• Keep clients' medical history and files organized and accessible while keeping in compliance with HIPAA regulations and standards.
• Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.
• Assist patients to complete necessary forms in accordance to HIPAA and Practice Regulations.
• Practiced working knowledge of the HIPAA privacy rule to ensure patient confidentiality.

• Closed clinic and shut down computers to uphold HIPAA regulations.
• Complied with HIPAA standards in all patient documentation and interactions.
• Maintained confidential HIPAA standards with all patient documents.
• Ensured clinics compliance with HIPAA Privacy Laws.
• Comply with HIPAA policies & procedures

• Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information, confirms patient information, collects copays.
• Manage investigator-initiated studies, ensuring protocols scientific merit, IRB approval, and HIPAA compliance.
• Ensured compliance with HIPAA, OSHA, CLIA, JCAHO Helped improve patient care/satisfaction
• Entrusted to handle confidential files enforced by HIPAA Responsible for tracking quantity of medicine inventory Assured a positive environment for diverse backgrounds
• Pre-registered new patients into electronic system following HIPAA standard.

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average Demand

• Functioned as constant environment variable essential in the development of individual assessments and treatment plans for developmentally disabled patients.
• Collaborated with members and interdisciplinary teams to customize treatment plans with measurable achievable goals.
• Reported and discussed findings to medical personnel and assisted in designing individual treatment plans.
• Provided comprehensive case management services, including creating treatment plans and feeding protocols.
• Fulfilled customer needs by arrangement of appointments, grading of tests, and construction of treatment plans

• Collected data on problem behaviors to be reviewed by treatment teams and incorporated in treatment plans.
• Liaised between patients and physicians to ensure patient comprehension of treatment plans.
• Developed clinical Treatment Plans for patients living in Nursing Homes.
• Review and revise treatment plans, phone interviews/ reference checks.
• Developed weekly SOAP notes and treatment plans based on client progress

• Work closely with physicians to determine appropriate treatment plans.
• Developed and implemented treatment plans and modified when needed.
• Reviewed treatment plans with patients and explained their procedures.
• Assisted Dr. chair side by executing treatment plans.
• Expose x-rays, charting, establish treatment plans.

• Constructed treatment plans for each patient.
• Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
• Cover groups and individual sessions when needed Complete DAP notes and Treatment plans when needed.
• Assisted in creating individualized treatment plans for clients 4.
• Manage pre-certification and authorization requests for diagnostic and treatment procedures involved in patients individualized treatment plans, securing appropriate service delivery.

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average Demand

• Worked via several in-house clinical systems for study site data management
• Assisted the Clinical Team Lead with accurately updating and maintaining clinical systems that track site compliance and performance.
• Assist Clinical Trial Lead and Clinical Research Associates (CRA) with updating and maintaining clinical systems.
• Updated and maintained clinical systems and study specific trackers.
• Update and maintain clinical systems.

• Collaborate with coordinators and investigators to maintain and update clinical systems that track compliance and performance within project timelines.
• Reorganized and restructured clinical systems to ensure proper departmental operations Supported Optometrist/Ophthalmologist in patient exams.
• Supported the clinical project team by accurately updating and maintaining clinical systems within project timelines.
• Created on site CCF and CIF for study Produced action item/site contact reports through clinical systems on a monthly basis.
• Assist the Clinical Project Manager and CRAs with maintain and updating clinical systems and tracking of site performance.

• Assist with accurately updating and maintaining clinical systems that track site compliance and performance within project timelines.
• Update and maintain clinical systems within projected timelines and review files for accuracy and completeness.
• Update and maintain clinical systems (CTMS) within project timelines.

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low Demand

• Maintained complete confidentiality regarding patient information as per Health Insurance Portability and Accountability (HIPPA) regulations.
• Maintain confidentiality according to HIPPA guidelines.
• Managed and maintained the medical records of all three substance abuse programs to ensure HIPPA and BSAS compliance standards were met.
• Uphold HIPPA guidelines and standards to meet department, corporate and organizational goals for accurate and confidentiality.
• Convey relevant and useful information effectively to others, under the HIPPA guidelines.

• Oversee the privacy of client information and uphold HIPPA security client records.
• Receive and send pertinent patient information via fax while maintaining HIPPA regulations.
• Follow hospital and unit specific protocols and adhere to HIPPA guidelines.
• Assisted in managing confidential patient records in compliance with HIPPA regulations.
• Follow all hospital and government requirements including HIPPA.

• Practice HIPPA with all patient health information.
• Handle patient information according to HIPPA regulations.
• Recorded examinations and maintained strict HIPPA records.
• Managed patient scheduling Updated patient contact and other pertinent information with respect for HIPPA regulations.
• Fax verbal orders, SOC, Recert 485's, missed visit notes to doctor for signature while maintaining HIPPA compliance.

• Reviewed the source documents to ensure compliance with Protected health information and HIPPA and communication with sites for redacting appropriate information.
• Provided day-to-day business operations of the medical practice while conforming to HIPPA and JCAHO healthcare regulations.
• Key Accomplishments: Gained quality experience mentoring the department on HIPPA policies.
• Obtained pre-certifications, and referrals Supports and complies with applicable government HIPPA security and privacy regulations.
• Ensured HIPPA/OSHA compliance Educated patients regarding their treatment and pre- and post- operative care.

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low Demand

• Performed day-to-day administrative tasks such as maintaining information files and processing paperwork within file cabinets.
• Verified patient insurance through NextGen software and performed other administrative tasks.
• Execute administrative tasks such as answering telephones and scheduling patients.
• Performed assigned administrative tasks to support team members.
• Performed administrative tasks such as scheduling of client appointment, processing payments, and maintaining office inventory and clinic materials.

• Cater to doctors and nurses when in need of any assistance, even including administrative tasks.
• Excelled in role requiring the ability to handle a variety of administrative tasks.
• Perform administrative tasks to support Clinical Operations Department and team members as needed.
• Assisted the clinic by performing administrative tasks, patient care and clinic maintenance.
• Performed routine administrative tasks and anything as needed per physician's request.

• Review billing for completeness, and other administrative tasks as requested.
• Performed administrative tasks in support of clinical trials team.
• Assisted nursing staff with post-op patient care and administrative tasks
• Assist multiple physicians with procedures and administrative tasks.
• Performed administrative tasks for conducting an IM.

• Perform administrative tasks including answering the phone, schedulingappointments and maintaining accuracy of patient charts.
• Assist clinic coordinator, medical assistants and healthcare providers with clinical and administrative tasks.
• Perform front desk and other administrative tasks* Assisted physicians with patient care* Assisted pharmacist with drug inventory and dispersement.
• Completed administrative tasks and phone triaged.
• Volunteer experience as a Clinic Assistant at a General Legal Clinic Performs administrative tasks Helps lawyers with research on legal issues

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low Demand

• Certified Medical Terminology and CPR certified.
• Acted as a paramedic including CPR, heart defibrillator, first aid, emergency care.
• Maintained CPR certification on yearly basis and performed errands as per the instructions of supervisor.
• Perform CPR when needed as well as many other emergency services.
• Provide support and CPR training to families of critically ill patients.

• Maintained all confidential personnel files, licensing and CPR compliance records.
• Participate in CPR, bandage treatment in emergency issues.
• Maintain current CPR and First Aid Certification.
• Called CPR Team in emergent situations.
• Certified for CPR & First Aid

• Attended the PCMH Virginia Mason Conference for improving patient care, Ochin Epic Super User Training, CPR certified and certified interpreter
• Trained in safety care, CPR, verbal and physical de-escalation techniques.
• Perform EKGs and performed CPR on patients that required immediate care.
• Maintained personnel file, WBTs, CPR and TB compliance records.
• Maintain AHA BLS/CPR certification Order and maintain laboratory supplies

• Recieved CPR certification from Red Cross.
• Completed many on-the-job trainings Trained new employees Phlebotomy and Non-Violent Crisis Intervention training completed CPR certified
• Perform CPR when patients are in cardiac arrest Assisting patients with the best care of being a emergency clincial assistant.
• License / Curses Respiratory Therapist License (Puerto Rico) CPR
• Assist nurses as need as need and answering phone Assist patient's with daily liven actives Recording vital signs CPR certified

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low Demand

• Filed regulatory and IRB approved documents into the Trial Master File in accordance with the company's Standard Operating Procedure.
• Prepared, maintained and filed confidential documents including IRB (Institutional Review Board) submissions, protocols for various studies.
• Lead research assistant responsible for converting paper IRB Submissions to a new electronic IRB system.
• Ensured accuracy of central IRB invoices and obtains LTM approval for payment.
• Inform department of queries from IRB and enter response in database.

• Helped PI and team in completion on IRB requirements and submissions.
• Prepared submission of sites for Duke University Health System IRB approval.
• Review sites informed consents prior to their IRB submission.
• Work closely with study participants to ensure study/IRB compliance.
• Performed new study submission to IRB for retrospective studies.

• Submitted documents for multiple sites requiring central IRB review.
• Track electronic and paper correspondence between department and IRB.
• Experience in site submission for IRB approval.
• Conduct start-up database checks for selected sites against exclusion databases and check IEC/IRB registrations and alerts TM of any deviations.
• Review and submit documents required to Central IRBs for review and approval for the duration of the study.

• Maintain study documents to include: WP, SOPs, sponsor correspondence, IRB submissions, etc.
• Communicate and support field monitors, IRBs and outside vendors as to study issues and updates.
• Execute Investigator payments on a monthly basis Responsible for IRB submissions on behalf of study.
• Submit and track submissions to central IRBs according to local regulations.
• Submitted safety reports to IRB Assisted in the production of slides, etc, as needed for project presentations (e.g.

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low Demand

• Support team with e-CRF reports, analyzing data, and interim QC checks of patient data tracking and safety report distribution.
• Maintain protocol data sets, including data collection, CRF completion, data entry, quality assurance, and monitoring.
• Send out CRF's to sites - Responsible for federal expressing information to various sites.
• Transcribed clinical data from CRF's onto transcription sheets for outside data entry.
• Perform entry of clinical data from CRF's to electronic data base.

• Created CRF's for oncology studies at this site.
• Develop various study specific forms/templates including the informed consent/assent master template and its local versions, CRFs, and study newsletters.
• Establish, maintain and update various in-house tracking systems used to track CRFs, DCF queries/responses, and patient enrollment.
• Assist with the tracking and management of Case Report Forms (CRFs), queries and clinical data flow.
• Set up, organized and maintained clinical study documentation (Main Study Flies, CRFs, etc.)

• Fill out and file informed consent, CRF and all source documents involved in the study i.e.
• Enter laboratory, demographic, and patient data into eCRF and submit to data management.
• Validated and collected completed CRFs from hospitals, general practices and study centers.
• Copied and routed incoming correspondence, internal documentation, CRFs, etc.
• Tracked clinical patient information in eCRF and assist CRA with query resolution.

• Created and updated trackers of patient information gathered from CRFs.
• Assist with the tracking and management of CRFs and queries.
• Assist with management of CRFs and clinical data flow.
• Integrated data queries with CRFs.
• Organized and maintained all file share folders for study materials including archiving versions of PAs, ICFs, and CRFs.

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low Demand

• Dispensed and fitted durable medical equipment.
• Maintained a quarterly budget of $10,000 for supplies maintained hand receipt worth $562,000, for medical equipment.
• Perform transfers, order medical equipment, enter data and process patient information in HIPAA compliant manner.
• Do laundry, cleaning medical equipment, dishes, washing windows, cleaning and mopping as needed.
• Fit durable medical equipment, applied casts and splits, educate patients on care instructions.

• Assist nurses or physicians in the operation of medical equipment or provision of patient care.
• Order and track durable medical equipment for new, current and exiting patients.
• Cast removal and placement along with any type of durable medical equipment.
• Obtain approval from insurance companies on medical equipment, therapy, etc.
• Oversee all medical equipment orders for the patients from DME companies.

• Sterilize medical equipment, cleaned, stock and organize rooms.
• Educated patient on use of durable medical equipment.
• Work with DME for approval of medical equipment.
• Operated medical equipment to perform job functions such as automatic blood pressure monitor, electronic thermometer, and Tynpanometer.
• Answer patient call lights to determine patients need Assist nurses/physicians in the operation of medical equipment or provision of patient care.

• Provided patients with authorization status, insurance policy, and guideline information for DME, Orthotic and Prosthetic medical equipment.
• Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Restocked supplies when needed Cleaned medical equipment and instruments by procedure.
• Set up medical equipment and assist with some medical procedures - Ability to remove: catheter Foley and IVs 5.
• Oversee children and manage flow of patients to doctors Administrative office work Assist project lead and opticians Operate medical equipment

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low Demand

• Processed digital x-rays and carefully sterilized dental equipment following OSHA guidelines for infection control.
• Maintained regulatory compliance, upholding OSHA standards on tool sterilization.
• Designated OSHA Safety Officer- coordinates yearly OSHA training for employees and maintain employee health and safety records.
• Establish and adhere to protocols, policies, and procedures: maintain OSHA and HIPPA standards.
• Assist with patient care management, complaint resolution, record keeping, and HIPPA/OSHA regulations compliance.

• Managed the office infection control plan to meet OSHA and CDC standards.
• Implemented OSHA protocol and train new employees to adhere to proper guidelines.
• Maintain compliance with OSHA, HIPPA and other privacy policies and procedures
• Provide quality control with respect to OSHA and CLIA standards and guidelines
• Maintain OSHA and HIPPA regulations within the practice for corporate compliance.

• Served as OSHA-CLIA coordinator (supervised by physician lab director).
• Keep lab area clean according to OSHA standards and guidelines.
• Understand and comply with both OSHA and HIPAA regulations.
• Complied with OSHA, and HCFA guidelines & protocols.
• Followed all OSHA regulations and JCAHO standards.

• Complied with OSHA and CLIA regulations.
• Published comprehensive OSHA blood borne biohazard and safety standards manual for practice, conducted training for staff and physicians.
• Maintained OSHA program by bringing office into compliance, record keeping and conducting required training.
• Performed sterilization in concordance with OSHA standards.
• Adhere to OSHA and HIPAA guidlines.

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low Demand

• Maintained direct contact with Medicaid members and providers including hospitals, mental health centers, and independent psychotherapists.
• Interviewed patients and determined eligibility for Idaho Medicaid.
• Interact with Medicare and Medicaid recipients via inbound and outbound calls on a daily basis regarding their existing coverage.
• Verify Medicaid eligibility, ID, address, and income Work in the supply room and transport supplies to offices
• Researched billing Medicaid services properly, resulted in increase from pennies to thousands of dollars in paid services.

• Gained knowledge in Hospice Medicare/ Medicaid, and other payer sources and their Implications for patient care.
• Manage billing and credentialing for psychologists and psychiatrists for Medicare, Medicaid, and commercial insurance.
• Handled patient interactions, financial information, new consultations, and Medicaid insurance questions and claims.
• Handle claims for medication per clients as well for government program, Medicaid and Medicare.
• Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.

• Preformed medical billing, including Medicare / Medicaid coding for submission for payment.
• Performed out reach phone calls and mailings to Medicaid and Medicare members.
• Collected Medicare, Medicaid, and other medical insurances billings from clients.
• Conducted monthly audits of files per Case workers for Medicaid compliance.
• Worked extensively with Kentucky Medicaid and Passport to pre-authorize treatment and filed billing documents.

• Maintained accounts receivables from private insurances, Medicaid, local Social Workers, and MCCP foundation.
• Obtained physician signatures on patient home care orders to submit to Medicare or Medicaid.
• Completed all credential applications, such as Medicare, Medicaid and etc.
• Determine Medicaid eligibility through PROMISe and other state systems.
• Obtained medical transcriptions from physicians Collected/processed patients' co-payments Verified medical insurance Medicaid billing.

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low Demand

• Provided assistance of Phase II- Phase III Clinical Trials to ensure adherence to the FDA guidelines and the approved Study Protocol.
• Supported FDA mock inspection by retrieving and reviewing documents to ensure they were complete and accurate prior to providing to auditor.
• Maintained case report forms and files in accordance with protocols, FDA regulations and standard clinical operating procedures.
• Supported the review of and refilling effort of trial master files in preparation for FDA audit.
• Verified scientific data for complete accuracy on new drug applications submitted to the FDA.

• Conduct internal audits in order to prepare documentation for the FDA and the clients.
• Assisted in QA and processing study-related documents in preparation for submissions to FDA.
• Insured all FDA, IRB and GCP/ICH regulations and laws were upheld.
• Coordinate document distribution and tracking for FDA site audit.
• Checked investigator against FDA OAI and debarment list.

• Maintained documents to prepare for possible FDA audits.
• Maintained systematic paperwork based on FDA standards.
• Scanned and saved documentation required by FDA.
• Assist in hosting site audits: FDA - NIH - industry sponsors.
• Act as a liaison between the client and the FDA.

• Assured compliance of study specific regulatory related processes with SOPs, FDA, GCP and applicable guidelines.
• Maintain Clinical databases in compliance with FDA regulations, ICH guidelines and company SOPs.
• Assisted the clinical team with preparations for pravastatin FDA Advisory Committee meetings.
• Audited sites TMFiles for FDA audit preparation.
• Managed assigned investigational sites to assure adherence to protocol, FDA regulations, and ICH GCP guidelines.

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low Demand

• Identified inconsistencies and inefficiencies in data collection and queries of patient eligibility; recommended solutions to increase patient accrual and recruitment.
• Conducted data collection on various physical behaviors and responsible for the implementation of various individual treatment plans.
• Provided regular input on adverse trends or problems noted regarding study modifications and data collection.
• Assisted the Emergency Department Registered Nurse in data collection, documentation, implementing nursing interventions.
• Provided 1:1 direct care, academic/recreational activities, data collection and treatment protocols.

• Utilize data collection to gather important information in therapy sessions throughout the semester.
• Assisted primary therapist with behavioral sessions and data collection to develop effective protocols.
• Acquired proficiency in data collection of targeted behaviors.
• Participated in performance improvement data collection and meetings.
• Specialized data collection during studies.

• Served as primary contact for clinical data queries, patient data collection issues, and study supply requests.
• Support and assist in the monitoring of project performance, through data collection and analysis.
• Conducted recruitment presentations, data collection and review followed up to explain participant's role.
• Assisted the Principal Investigator in preparing instructions for data collection and sample selection.
• Created and edited questionnaires and surveys for data collection on various research projects.

• Managed the data collection group and trained members in proper protocols.
• Organized and maintained the data collection process and data management.
• Perform data collection and data entry.
• Process Data Collection Forms i.e.
• Trained and observed Healthcare workers in using Needle stick prevention device under investigation - Data collection, analysis and project report writing

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low Demand

• Assisted with tracking and management of clinical data flow for internal, external, IRB, FDA and EMA regulatory audits.
• Assisted with and coordinated management of case report forms and clinical data flow.
• Tracked and managed Case Report Forms (CRFs), queries and clinical data flow and tracking and uploading training documents.
• Assist Precision Study Team with the tracking CDAs, IPALs, CRFs, queries & clinical data flow.

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low Demand

• Performed initial and periodic review of incoming documents and study files for completeness, accuracy and consistency with established guidelines.
• Coordinate restocking of clinical supplies and collated SAE information, Assist with periodic review of study files for accuracy and completeness.
• Assist with periodic review of study files for accuracy and completeness, ensuring files are audit ready at all times.
• Execute periodic review of study files for audit preparedness.
• Assist with periodic review of study central files.

• Supported Data Management and Monitoring team with periodic review of subject data for accuracy and completeness in EDC system.
• Assist with periodic review of study files for accuracy and completeness.
• Assist with periodic review of study files for eTMF/Regulatory compliance.

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low Demand

• Provided clinical support to staff members across a fast-paced orthodontist office.
• Last, we must effectively work with other staff members and report to lead receptionists, managers, and veterinarians.
• Audit clinical documentation and implement a plan of correction for staff members and managers of group homes.
• Work in high traffic department training staff members in scheduling Skype appointments between patients and physicians.
• Assisted the Elementary school students and staff members with health-related issues, educate the school community.

• Provide access to training and electronic databases for study, site and sponsor staff members.
• Received phone calls from hospital HHIC's and serves as liaison with other staff members.
• Facilitated new staff members with access to Duke portals and information technology sources.
• Assist with the recruitment, professional development and evaluation of staff members.
• Mentor and empower junior staff members on procedures and help them grow.

• Presented case history material to review and discussion with other staff members.
• Create, maintain and over see training schedule for all staff members.
• Trained new staff members in administrative responsibilities of the department.
• Create training tools and train new staff members.
• Assisted other staff members in various projects.

• Oriented and mentors new staff members.
• Engaged in positive interactions with Kaiser Permanente members, visitors and fellow staff members at all times.
• Answered multiline telephone system and directed calls to appropriate staff members based on customer/patient needs.
• Assist surgeon, perfusionist, and other clinical staff members as requested.
• Teach respiratory training to all staff members and record competency trainings.

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low Demand

• Assisted with the management of the external clinical trial supply relationship for the Clinical Trial Material Services (CTMS) organization.
• Assist in the migration of the company's first study into the new CTMS, complete tasks for stabilization.
• Entered data into CTMS electronic database and extract data to prepare reports for sponsor review.
• Manage data entry of subject visits, contacts, and documents in CTMS.
• Enter site information into the Clinical Trials Management System (CTMS).

• Monitored and tracked all monitoring visit reports (per CTMS).
• Enter clinical data on Case Report Form and transcribe to CTMS.
• Complete quality control reviews of the CTMF and CTMS.
• Update and maintain CTMS to ensure constant accuracy.
• Updated and ensured accuracy of sites in CTMS.

• Track and updated CTMS per studies protocol.
• Entered and updated study information into CTMS.
• Subject Matter Expert in SharePoint/OnPoint CTMS.
• Maintained clinical trial information via CTMS.
• Participated in CTMS Focus Group.

• Generate IXRS, EDC and CTMS reports.
• Participate as a CTMS Champion, which includes initiating CTAs in CTMS, troubleshooting, and promotion of the system.
• Create and update tracking logs, note to files, and other reports relating to CTMS or TMF.
• Communicate progress to CTMS administrators, Protocol Leads, and CTA team.
• Use of - CTMS (Siebel eClinical Web-based eBusiness); CTT Reporting; MS Office Suite.

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low Demand

• Assisted training in patient interaction, hospital computer systems, administrative responsibilities and emergency procedures.
• Managed physician, patient and insurance information in computer systems.
• Developed a training guide on complex sponsor computer system, which facilitated system utilization and training within the department.
• Worked closely with Doctors in making adjustments to their scheduling templates within the EPIC computer system.
• Receive test reports from outside laboratories and input results into the laboratory computer system.

• Operate computer systems within the department and have a command of CardioCare software.
• Organized up to 3,300 books in the school's library computer system.
• Maintain and update employee files, input any changes in computer system.
• Identify patients by date of birth and name in computer system.
• Get their vitals and record their symptoms in the computer system.

• Input patient's information into PrimeHealth computer system, LinkSource.
• Schedule and enter new patients into computer system.
• Input patient information into the computer system.
• Enter patient information into their computer system.
• Documented patient's chief complaint and personal data into Kaiser Permanente K-mate computer system.

• Entered pt admissions visit, discharge and also recertification visits into computer system.
• Conducted computer systems testing for one of the Clintrial Modules used at DCRI
• Registered patient data into the computer system .
• Processed incoming prescriptions -Entered data into computer systems -45+ WPM average
• Review Patient History thru "MARS" Computer System, verifying all documents are present in the chart for Patient Appointments.

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low Demand

• Receive clinical study documents from study team, review for completion, accuracy & expiration, and submit to the TMF.
• Maintain user drives, granting access to external and internal team members, TMF maintenance, reconciliation and TMF Archiving.
• Managed the TMF (Trial Master File); solid understanding of Good Clinical Practice (GCP).
• Support maintenance of the Trial Master File (TMF) and assist in quality control as appropriate.
• Collect, review, and file essential study documents to the Trial Master File (TMF).

• Maintain TMF (Trial Master File) in a complete, comprehensive and efficient manner.
• Review documents for completeness prior to submitting to sponsors, vendors, and TMF.
• Confirmed presence of Essential Documents per study utilizing the TMF essential documents list.
• Performed gap analysis for close out between sponsor TMF and site files.
• Assisted in routine audits of the TMF files.

• Review TMF inventory for missing and expiring documents.
• Assist in the structure development of the Trial Master File (TMF).
• Review of study files periodically for accuracy and completeness Skills Used CTMS, eTMF, RAVE, ELVIS, SharePoint
• Update Transmittal and Summary Sheet with Updated VTMF numbers.
• Generate, review & approve TMF document workflows.

• Review of TMFs and central clinical files.
• Reviewed country and site specific study documents and uploaded into company's Electronic Trial Master File (eTMF).
• Collect essential documents from sites in startup and maintenance phase and track documents in CTMS and file in TMF.
• Collaborated with international colleagues in planning of study start, drug supply deliverables, and eTMF data entry.
• Worked on Electronic trial Master File ( eTMF) software which contains essential documents of clinical trials.

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low Demand

• Perform patient care duties, including but not limited to activities of daily living, personal care, and ambulatory care.
• Generate doctor's orders as well as schedule Home Health Aides, Personal Care Assistants and other Para services.
• Assisted patients with tending to personal care and activities of daily living, keeping patient rooms clean and orderly.
• Provide nursing, psychiatric, or personal care to mentally ill, emotionally disturbed, or mentally retarded patients.
• Perform personal care for patients, such as bathing, dressing, grooming, oral care and feeding.

• Provide all personal care, Drawing blood, EKG's, Charting, Sitting, answering call bells.
• Organized one on one session with children focusing on reading, writing, and personal care.
• Served as a clinical assistant, to include drawing blood and providing personal care to patients.
• Worked as a CNA (Certified Nursing Assistant) and provided personal care to the orderly.
• Assist in patient care services including bathing, feeding and other general hygiene and personal care.

• Assist children in reaching their personal goals as stated in the Personal Care Plan.
• Administer bedside or personal care, such as ambulation or personal hygiene assistance.
• Scheduled Personal Care Aides and Private Sitters for patient care visits.
• Assist clients with daily living skills and personal care needs.
• Assist patients to complete baths, toileting, other personal care Build rapport with patients and family members during their hospital stay

• Assisted patients in personal care and healthcare advocacy.

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low Demand

• Coordinated and ensured physician orders for medications and treatments were implemented by the appropriate department.
• Updated patient electronic medical records and placed physician orders.
• Process physician orders/work closely with pharmacies.
• Created files for newly admitted patients Tracked physician orders Ensured that paperwork was ready for weekly meetings Ordered office and medical supplies
• Obtain verbal referrals and physician orders over the phone with a follow-up telephone call when necessary.

• Answer phones, schedule new and established appointments, physician referrals and completing physician orders.
• Provide patient referrals according to patient needs, physician orders and agency policies.
• Input physician orders and other requests and consults in a computerized system.
• Ensured that all physician orders were sent to the appropriate doctor.
• Scheduled patient's procedures and ordered DME equipment per physician orders.

• Input physician orders, consults and answer unit phone calls.
• Enter physician orders into Epic and maintain patient flow.
• Respond to Physician orders and schedule for patients.
• Transcribed physician orders with verification by RN.
• Transcribed physician orders as needed.

• Input physician orders when needed.
• Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
• Work with pre-op patients to guarantee compliance with physician orders.
• Transcribed physician orders Assisted nursing staff with vital signs, EKG, phlebotomy, and other patient care needs
• Schedule appointments, process physician orders , data entry , filing faxing scanning documents into systems , answer phones transferring calls

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low Demand

• Schedule patients for surgery, MRI, physical therapy and authorize drug refills and provide prescription information to pharmacies.
• Schedule appointments for different type of test MRI, steroid injection, X- ray, CT, f/u.
• Observed neurologist doing Mini Mental State Exam testing daily, looked at MRI and other forms of testing.
• Evaluated diagnostic scans such as x-ray, MRI, and CT scans in order to diagnose pathology.
• Schedule and obtain authorization for outpatient imaging (X-rays, CT, MRI).

• Informed, patients with procedures regarding MRI, EMG, and CTA test results.
• Retrieve daily phone messages and answer, Fax prescription refills, upload MRI CD.
• Obtained authorization for MRI's and some surgical procedures.
• X-Ray, MRI, Cat Scan in a Hospital Setting
• Well versed in reading and comprehending CT/MRI findings.

• Scheduled patient appointments and scheduling of MRI's.
• Ordered and read lab tests, x-rays, MRI, and Ultrasound.
• Scheduled outpatient procedures including: CAT scans, MRI, stress tests, holtor monitor, and appointments with specialists.
• Worked closely with MRI technologists to ensure patients received professional care in a timely manner.
• Maintained imaging library (electronic and hard copies) of x-rays and MRIs.

• Called insurances to get MRI pre certification approval(s).
• Obtained pre-certification and benefits for surgical procedures and MRI's.
• Order Labs, X-Rays, CT's, MRIs, and Diet trays for ICU Patients.
• Processed patient information for MRI procedure Replicated diagnostic radiology records Assisted Medical staff in daily
• Assist in ordering tests such as MRIs, CT scans, intra-articular injections, labs, and assisted with e-prescribing.

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low Demand

• Called in medications as directed and maintained medication records in EHR * Prepared for procedures and assisted provider with sterile procedures
• Participated in a historical data loading project prior to EHR implementation.
• Manage Athena Health transactions for EHR, patient communication, scheduling, insurance verification, prior authorizations & collection of payment.
• Meet new and returning patients before the doctor sees them Skills Used Receptionist, EHR, Athena, Vision proficiency
• Interview patients for all pertinent information and data to put into the EHR system database.

• Chart within EHR patient's vital signs in accordance with clinic guidelines.
• Trained in the use of Point and Click Solutions EHR PC program.
• Obtain patients vital signs and document appropriately in EHR.
• Update client records and process payments in EHR.
• Work EHR reports as directed by supervisor.

• Trained and proficient in using EHR.
• Restructured workflow to accommodate EHR implementation Specialized in case management for patients with several co-morbid conditions.
• Utilized EHR to manage day-to-day clerical responsibilities as delegated by nursing and Physician Assistant staff.
• Served as the project lead to implement eClinicalWorks and to train staff on how to effectively use the EHR software.
• Handle all paper and electronic medical data, and helped implement a new Electronic Health Record (EHR) system.

• Experience with PACS, EHR/ERI, receiving/faxing physicians' orders and patient documents, and burning patient CDs.
• Roomed Patients * Obtained vital signs and completed charting within EHR system.
• Trained staff on Sage Intergy EHR/EMR system.
• Gained in-depth skill and knowledge of eClinicalWorks Electronic Health Record (EHR) system.
• Greet patients, Check patients in, scanning Answering multi phone lines, verify insurance Rooming patients, vitals, EHR

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low Demand

• Assisted children in daily scheduled activities including ADL'S, meals, academic lessons, and leisure activities.
• Assisted nurses, doctors, patients, and families with various patient monitoring and ADL's as needed.
• Set priorities and deadlines for weekly tasks, verified health insurance/Medicare benefits & filed Personal Injury cases
• Assured sites were compliant in submitting required document needing IRB approval; prior to set deadline.
• Prioritized patient care and worked diligently to assist patients with ADL's.

• Complete all paperwork and processing of all staff documents on deadline.
• Completed data collection/clean-up projects by a determined deadline using MS Excel.
• Provide hygienic care and assistance with ADL'S.
• Work independently and meet deadlines.
• Help patients with ADL's, take, report, and record vital signs.

• Assisted with research data organization and entry Assisted with organization of outreach activities and deadlines
• Experience in total joint repairs, neuromuscular diagnoses, gait training, aquatic PT, and ADL training.
• Chart patients vital signs, I/Os, safety measures, ADLs and collect specimens for lab.
• Managed training plans, schedules, and deadlines in a timely fashion.
• Assisted with modalities, ADL retaining, transfer training and gait training

• Assisted senior patients with ADLs.
• Assisted with all ADLs, monitor intake and output, glucose monitoring, stock patient rooms and necessary carts (i.e.
• Assessed Vital signs Assisted with patients ADL's Glucose testing Assisted residents with transferring and ambulation
• Assist nurses with patients needs as well as ADLs Skills Used Phlebotomy (Venipuncture)
• Assist antepartum, laboring and post- Partum patient s with ADL s. Intake of Newborn babies In Nursery.

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