Compensation: $85,000-$105,000 + equity
This salary range reflects multiple experience levels and locations. Actual compensation within the range will be determined based on factors such as experience, skills, qualifications, and geographic location.
Schedule: Full-time, 5 days a week, Tuesday-Saturday
Location: Hybrid, 3 days in our San Francisco office, 2 days remote
Role Type: Full-time | Bilingual Spanish preferred but not required
About Bariendo
Bariendo is on a mission to cure obesity. Founded by Harvard Medical School professors, we are pioneering quick, non-surgical weight loss procedures that are 7x safer than surgery and more effective and affordable than the best medications. Our digital health platform combines telehealth, distributed clinics, and an expert care team in endoscopic weight loss to deliver lasting, affordable results for the 40% of Americans struggling with obesity.
We're growing rapidly-now in 8 cities after just 6 quarters of operations-with a vision to become the one-stop shop for obesity management, offering the most comprehensive set of interventions available online and via our distributed partner clinics. Join us to help patients reclaim their lives.
About This Role
We are looking for a people-centered, professional, and organized Nurse Patient Concierge to join our team and deliver Bariendo's signature 6-star care. You'll be the first point of contact for patients and a crucial part of making their weight loss journey feel smooth, supported, and stress-free. This is a role for someone who thrives in a fast-paced environment, has a concierge mindset, and finds joy in turning complex coordination into calm execution.
In this role, you will:
Deliver 6-Star Service: Be the warm, welcoming presence patients first encounter. Whether by phone, text, or email, you'll create a calm, organized, and exceptional experience that reflects Bariendo's high standards of care.
Be a Trusted Clinical Guide: Act as a primary point of contact for patients on clinical and care-related questions, escalating appropriately to providers and ensuring clear, timely communication so patients feel confident and supported throughout their treatment.
Ensure Clinical & Procedural Readiness: Partner closely with Bariendo's procedure centers to confirm accurate bookings, review patient charts for completeness and readiness, and coordinate outstanding requirements so every patient arrives fully prepared for their procedure.
Be a Concierge for Every Concern: Monitor incoming communications, answer phone calls, and anticipate patient needs before they arise. You'll be a responsive, empathetic problem-solver who builds trust with every interaction.
Drive Administrative Excellence: Maintain accurate records across our systems, ensure compliance with regulations like HIPAA, and support documentation workflows that enable smooth care delivery.
What We're Looking For
Clinical, Service-Driven Experience: Active RN license with 3+ years of patient-facing clinical experience, including experience delivering care or carecoordination virtually (phone, text, telehealth). Ideally in procedural, ambulatory, or concierge-style settings where high-touch, white-glove support is the norm.
Experience in Weight Management or Bariatric Care (preferred): Prior exposure to obesity medicine, bariatric surgery, endoscopy, or medical weight-loss clinics is a strong plus, particularly in patient education, pre-procedure readiness, or longitudinal carecoordination.
Fluent in Spanish (preferred, not required): Able to communicate clearly and professionally with Spanish-speaking patients across phone, email, and text.
Detail-Oriented & Reliable: Comfortable juggling complex logistics with accuracy. You stay organized, catch errors before they happen, and keep things moving smoothly under pressure.
Warm, Clear Communicator: You build trust quickly, make patients feel at ease, and bring empathy and professionalism to every interaction.
Operationally Sharp & Adaptable: Confident discussing pricing and payment options in a direct-pay model, comfortable navigating EHRs and new software, and energized by fast-paced, ever-evolving environments where proactive problem-solving is key.
What Makes This Job Amazing
Mission: Join a team of Harvard Medical School professors and healthcare innovators transforming thousands of lives. Watch our patient's stories.
Hybrid Environment: Work three days a week from our Market Street office and two days remotely, with some (infrequent) Saturday calls -all patient care is delivered virtually via telehealth.
Foundational Role in a Growing Startup: Be part of a fast-growing, mission-oriented team. Collaborate closely with teams like Product to help shape and innovate our virtual care experience.
Total Rewards
Competitive salary with equity in a high growth, seed-stage startup
Comprehensive health benefits (medical, dental, vision)
11 paid holidays, 15 personal vacation days, 10 wellness days
Hybrid work, 3 days in-office 2 days remote
About the job Nurses - Nationwide Opportunities (Remote & Bedside) AlediumHR is lining up high-caliber nurses for hospital, healthtech, and academic partners across the U.S. and Canada. We partner with top-tier hospitals, healthcare companies, and academic medical centers.
If you're an LPN, RN, or NP (any specialty) who wants meaningful work without the runaround, read on.
The work: bedside and telehealth.
The formats: full-time, part-time, and 1099.
The goal: put great clinicians where they can actually help patients fast.
What's on the table
Competitive pay; strong benefits; some roles include relocation.
Schedules that fit real life (not the other way around).
National reach, please tell us your preferred cities/states/provinces.
Referral bonuses for talent you bring with you.
You'll be a fit if
You hold an active license (LPN, RN, or NP) and take pride in your craft.
You're comfortable at the bedside or via telehealth, delivering high-quality care.
You want the stability and reputation of top systems without sacrificing flexibility.
Next move
Send your resume and note your preferred locations and availability. We'll align you with roles that make sense and move quickly.
Ready to turn your next shift into your next step? Join AlediumHR and help us raise the bar on patient care.
$41k-67k yearly est. 2d ago
Care Coordinator (Bilingual Spanish, Medical Assistant, California)
Alignment Healthcare 4.7
Remote job
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish carecoordinator in California to join the remote Care Anywhere team. The CareCoordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all carecoordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU!
Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply.
Schedule: Mondays - Fridays
- Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch)
- Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities
Manage (4) provider schedules to ensure schedules are filled.
Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit)
Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs.
Handle inbound / outbound Call (60 - 80 calls / day)
Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR).
Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services.
Coordinate lab orders, transportation for high-risk members.
Documentation via EMR for Inbound / Outbound calls.
Support short message service (SMS) and member outreach campaigns.
Assist nurse practitioner (NP) team with visit preparation needs
Appointment reminders to members
Assign members to NP in EHR
Provide needed documentation to NP for visits each day
Direct inbound calls from members / family related to medication refills
Assist with maintaining and updating members' records
Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed.
Attend Care Anywhere meetings / presentations and participates, as appropriate.
Recognize work-related problems and contributes to solutions.
Work with outside vendors to provide appropriate care needs for members
Job Requirements:
Experience:
Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting.
Preferred: 2 years' healthcare experience.
Education:
Required: High School Diploma or GED.
Preferred: Completion of medical assistant program from an accredited school of training
Training:
• Preferred: Medical Terminology
Specialized Skills:
• Required:
Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Knowledge of ICD9 and CPT codes
Knowledge of Managed Care Plans
Able to type by 10-key touch minimum of 40 words per minute (WPM)
Proficient with Microsoft Outlook, Excel, Word
Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills.
Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
Bilingual English / Spanish required.
• Preferred:
Knowledge working in Athena
Licensure:
• Required: None
• Preferred:
Medical assistant certificate
Medical terminology certificate
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$41.5k-62.2k yearly Auto-Apply 3d ago
Home-Based Medicine Care Coordinator/Nurse Practitioner
Healthpartners 4.2
Remote job
HealthPartners is looking for a Certified Adult/Geriatric or Family Nurse Practitioner to join our Home-Based Medicine Team. Being a part of our team means you will have an impact on the care that our patients receive every day. As a Home-Based Medicine Nurse Practitioner/CareCoordinator, you will be part of the largest multi-specialty care system in the Twin Cities. This position will provide both telehealth and fieldwork with seeing patients in their homes. Local travel required.
This individual will provide the primary health care for patients at home.
* Provide carecoordination to achieve patient centered, high quality and cost-effective care across the continuum
* Provide nursing leadership in defining and achieving program goals in a changing healthcare environment
* Utilizes principals of quality of life, maintenance of optimal function and the patient's advanced directives in developing plan of care
* Supportive, patient-centered practice
* MN RN and APRN licensure required along with prescriptive authority
* Home Based Medicine experience (NP or RN) preferred
* Must be able to provide own transportation for local travel.
You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you'll become a partner for good, helping to improve the health and well-being of our patients, members and community. Our commitment to excellence, compassion, partnership and integrity is behind everything we do. It's the type of work that makes a difference, the kind of work you can be proud of. We hope you'll join us.
WORK SCHEDULE:
8am - 5:00 pm
BENEFITS:
HealthPartners benefit offerings (for 0.5 FTE or greater) include medical insurance, dental insurance, 401k with company contribution and match, 457(b) with company contribution, life insurance, AD&D insurance, disability insurance, malpractice insurance for work done on behalf of HealthPartners as well as a CME reimbursement account. Our clinician well-being program provides a wealth of information, tools, and resources tailored to meet the unique needs of our health care professionals, including physicians, advanced practice clinicians (APCs) and dentists. HealthPartners is a qualified non-profit employer under the federal Public Service Loan Forgiveness program.
TO APPLY:
For additional information, please contact Judy Brown, Sr. Physician and APC Recruiter, *********************************. For immediate consideration, please apply online.
$42k-53k yearly est. Auto-Apply 10d ago
Enhanced Case Management Coordinator III
Allied Benefit Systems 4.2
Remote job
An ECM Coordinator supports department staff with administrative tasks related to a member's medical condition(s), department case work, communication with internal and external stakeholders, and manage audits. This role will engage with members to offer support and resources related to their medical condition(s) through Allied Care.
ESSENTIAL FUNCTIONS
Facilitate reviews, referrals, and outreach for referral-based proprietary strategies as well as engaging with members across Medical Management products
Document all engagement accurately and concisely within the Microsoft Customer Relationship Management (CRM) system
Manage escalated and time sensitive case management questions received from members, broker relationships, and internal and external Allied stakeholders
Collaborate with strategic vendor partners to provide supportive services and support to members
Lead and facilitate claims auditing in conjunction with ECM Coordinators.
Complete department auditing related to daily tasks to ensure accuracy and identify escalations
Identify impactful scenarios through appropriate closing summaries in timely fashion.
Share impactful scenarios with the department's leadership team to deliver to internal departments, such as Sales, Operations, and Executive leadership
Identifying escalations for department leadership team, as appropriate
Other duties as assigned
EDUCATION
Bachelor's Degree or equivalent work experience, required
EXPERIENCE AND SKILLS
At least 3-5 years of administrative support experience required.
Focus on patient-provider engagement, needs assessments, coordination of care, and or patient treatment adherence within the healthcare or social service industry preferred
Understanding of intermittent medical terminology such as CPT, HCPC, and diagnostic codes
Understanding of basic benefit plan design terminology such as deductible, out-of-pocket, prescription drugs, physical medicine services, etc.
Strong verbal and written communication skills
Strong analytical and problem-solving skills
COMPETENCIES
Communication
Customer Focus
Accountability
Functional/Technical Job Skills
PHYSICAL DEMANDS
This is a standard desk role - long periods of sitting and working on a computer are required.
WORK ENVIROMENT
Remote
Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.
Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
Protect Yourself from Hiring Scams
Important Notice About Our Hiring Process
To keep your experience safe and transparent, please note:
All interviews are conducted via video.
No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager.
If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process.
For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems
Your security matters to us-thank you for helping us maintain a fair and trustworthy process!
$48k-63k yearly est. 19d ago
Behavioral Health Case Management Coordinator
Palmetto GBA 4.5
Remote job
We are currently hiring for a Behavioral Health Case Management Coordinator to join BlueCross BlueShield of South Carolina. In this role as a Behavioral Health Case Management Coordinator, care management interventions focus on improving carecoordination and reducing the fragmentation of the services the recipients of care often experience, especially when multiple health care providers and different care settings are involved. Taken collectively, care management interventions are intended to enhance client safety, well-being, and quality of life. These interventions carefully consider health care costs through the professional care manager's recommendations of cost-effective and efficient alternatives for care. Thus, effective care management directly and positively impacts the health care delivery system, especially in realizing the goals of the "Triple Aim," which include improving the health outcomes of individuals and populations, enhancing the experience of health care, and reducing the cost of care. The professional care manager performs the primary functions of assessment, planning, facilitation, coordination, monitoring, evaluation, and advocacy. Integral to these functions is collaboration and ongoing communication with the client, client's family or family caregiver, and other health care professionals involved in the client's care.
Description
Location
This position is full-time (40 hours/week) Monday-Friday from 8:30am- 5:00pm and will be fully remote. The candidate will be required to report on-site occasionally for trainings, meetings, or other business needs.
What You'll Do:
Provides active care management, assesses service needs, develops and coordinates action plans in cooperation with members, monitors services and implements plans, to include member goals. Evaluates outcomes of plans, eligibility, level of benefits, place of service, length of stay, and medical necessity regarding requested services and benefit exceptions. Ensures accurate documentation of clinical information to support and determine medical necessity criteria and contract benefits. Provides telephonic support for members with chronic conditions, high-risk pregnancy or other at-risk conditions that consist of: intensive assessment/evaluation of condition, at-risk education based on members' identified needs, provides member-centered coaching utilizing motivational interviewing techniques in combination with reflective listening and readiness to change assessment to elicit behavior change and increase member program engagement.
Participates in direct intervention/patient education with members and providers regarding health care delivery system, utilization on networks and benefit plans. May identify, initiate, and participate in on-site reviews. Serves as member advocate through continued communication and education. Promotes enrollment in care management programs and/or health and disease management programs.
Provides appropriate communications (written, telephone) regarding requested services to both health care providers and members.
Performs medical or behavioral review/authorization process. Ensures coverage for appropriate services within benefit and medical necessity guidelines. Utilizes allocated resources to back up review determinations. Identifies and makes referrals to appropriate staff (Medical Director, Case Manager, Preventive Services, Subrogation, Quality of care Referrals, etc.). Participates in data collection/input into system for clinical information flow and proper claims adjudication. Demonstrates compliance with all applicable legislation and guidelines for all regulatory bodies, which may include but is not limited to ERISA, NCQA, URAC, DOI (State), and DOL (Federal).
Maintains current knowledge of contracts and network status of all service providers and applies appropriately. Assists with claims information, discussion, and/or resolution and refers to appropriate internal support areas to ensure proper processing of authorized or unauthorized services.
To Qualify for This Position, You'll Need the Following:
Required Education: Associates in a job-related field.
Degree Equivalency: Graduate of Accredited School of Nursing or 2 years job related work experience.
Required Experience: 4 years recent clinical in defined specialty area. Specialty areas include: oncology, cardiology, neonatology, maternity, rehabilitation services, mental health/chemical dependency, orthopedics, general medicine/surgery. Or, 4 years utilization review/case management/clinical/or combination; 2 of the 4 years must be clinical.
Required Skills and Abilities: Working knowledge of word processing software.
Knowledge of quality improvement processes and demonstrated ability with these activities.
Knowledge of contract language and application.
Ability to work independently, prioritize effectively, and make sound decisions.
Good judgment skills.
Demonstrated customer service, organizational, and presentation skills.
Demonstrated proficiency in spelling, punctuation, and grammar skills.
Demonstrated oral and written communication skills.
Ability to persuade, negotiate, or influence others.
Analytical or critical thinking skills.
Ability to handle confidential or sensitive information with discretion.
Required Software and Tools: Microsoft Office.
Required License/Certificate: An active, unrestricted RN license from the United States and in the state of hire OR, active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC) OR, active, unrestricted licensure as counselor, or psychologist from the United States and in the state of hire (in Div. 75 only). For Div. 75 and Div. 6B, except for CC 426: URAC recognized Case Management Certification must be obtained within 4 years of hire as a Case Manager.
We Prefer That You Have the Following:
Preferred Education: Bachelor's degree- Nursing
Preferred Work Experience: 7 years-healthcare program management.
Preferred Skills and Abilities: Working knowledge of spreadsheet, database software. Thorough knowledge/understanding of claims/coding analysis, requirements, and processes.
Preferred Licenses and Certificates: Case Manager certification, clinical certification in specialty area.
Our Comprehensive Benefits Package Includes the Following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
$31k-44k yearly est. Auto-Apply 4d ago
Temp - Case Management Coordinator - Hybrid - New York City
Stone Search
Remote job
This position is responsible for obtaining and logging case management (CM) assessments/reassessments and progress notes received from external case management agencies, by educating sites and collecting documentation; conducting assessments/reassessments via telephone with members who have declined referrals to case management sites; conducting clinical profile reviews in carecoordination system to determine areas where intervention is needed; and make other outreaches to members as needed to assist them with linkage to community resources.
Qualifications
Bachelor's degree in social work or a bachelor's degree plus at least one (1) year of relevant work experience in a human services field.
One (1) year of experience working with HIV Case Managers, CareCoordinators, and/or Primary Care Providers in a social service or medical setting.
Demonstrated knowledge of case management with focus on HIV-specific case management preferred.
Strong knowledge of Microsoft Office (Word, Excel, and PowerPoint).
Demonstrated judgment of safety and confidentiality issues.
Demonstrate understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts.
Demonstrate appropriate behaviors in accordance with the organization's vision, mission, and values.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$44k-70k yearly est. 60d+ ago
Pend Management Coordinator
Datavant
Remote job
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
As Datavant's PEND Management Coordinator, you will be responsible for managing PEND inventory, coordinating closely with Client, Provider, and Datavant Operations Teams to coordinate the release of medical records requests.
You will:
Participate in outbound and inbound calling campaigns
Retrieves charts from electronic medical record systems and compile medical records to send to other parties for coding
Log all call transactions into the designated computer software system(s)
Requests medical records by making outbound phone calls to provider groups and resolve schedule issues as required
Completes supplemental medical records requests using Excel files
Assist with providing updated member and provider information to operations teams as required, including researching bad data as necessary
Directs medical record requests to the responsible party
Resolves outstanding vendor pending request within a timely manner
Assist with resolving technical issues related to data reporting issues
Assist with ad hoc requests
Responsible to meet company set performance goals (KPIs)
Adhere to the Company's code of Conduct and policies and maintain HIPPA compliance
What you will bring to the table:
High school diploma or equivalent
2+ year of experience in medical records, medical record coding or a related field, preferred
Prior outbound/sales/collections/call center experience preferred
Understanding of medical terminology and HIPAA medical privacy regulations, preferred
Proficient time management, problem solving and analytical skills
Self-motivated and dependable - must excel in a minimally supervised role
Schedule flexibility; schedule may include hours outside of normal shift and weekends
Ability to receive coaching from Supervisor in a constructive/positive manner
Exceptional attention to detail with high level of accuracy
Experience meeting changing requirements/priorities, and meeting deadlines
Ability to deal with personnel at all levels, exercise discretion of all confidential health information, and ensure compliance with HIPAA standards
Ability to multi-task with high degree of organization and time management skills
Proficient in entire MS Suite with heavy emphasis on Excel skills and Email Appreciation and understanding of the medical record retrieval industry
Clear and concise verbal and written communication skills
Ability to work autonomously in a fast-paced environment
Track, report and prioritize scheduled retrieval locations
Make independent decisions regarding the hoc documentation to Provider Group that contains Protected Healthcare Information (PHI) and Personally Identifiable Information (PII)
Ability to work on multiple long-term projects concurrently to include balancing resources and priorities to different projects along their life cycle
Excellent Time Management skills
Must be extremely detail oriented
Ability to Research and ungroup orgs, detailed understanding and competency in the use of Chart Finder
Exceptional Verbal and Written Communication skills
Assist with additional work duties or responsibilities as evident or required
Understand and analyze project data to identify trends related to project goals and act accordingly within the organization
Work within client project management to create frameworks to ensure projects are completed on time
Comprehensive understanding of Datavant and Client processes to include intake methods/processes; the workflows between Outreach and
Onsite/Remote teams; Onsite/Remote workflows; Offsite Scheduling
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be
anonymous and
used to help us identify areas of improvement in our recruitment process.
(
We can only see aggregate responses, not individual responses. In fact, we aren't even able to see if you've responded or not
.)
Responding is your choice and it will not be used in any way in our hiring process
.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:$16.29-$19.69 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
$16.3-19.7 hourly Auto-Apply 6d ago
Clinical Care Coordinator
MASC Medical
Remote job
Job DescriptionClinical CareCoordinator
Los Angeles, CA (Fully Remote)
The ClinicalCareCoordinator - LTAC Transitions facilitates safe, timely, and well-coordinated transitions of patients from Long-Term Acute Care (LTAC) settings to lower-but medically appropriate-levels of care, including skilled nursing facilities, subacute units, or home and community-based programs.
Working within a hybrid model, the Coordinator spends designated days on-site at partner LTACs to participate in care rounds, engage with discharge planners, and coordinate directly with facility teams, while performing administrative and follow-up tasks remotely on non-onsite days.
This position serves as the operational bridge between LTAC staff, Presidium providers, external facilities, and community partners-ensuring continuity, compliance, and strong communication across all transitions of care.
Compensation & Schedule
Compensation: $60,000 - $90,000 annually
Schedule: Full-time
Benefits: 3 weeks paid time off (2 weeks + 6-7 federal holidays), 401K, Medical, Dental, and Vision.
Onsite (LTAC-Facing) Responsibilities
Participate in interdisciplinary rounds and discharge planning meetings on behalf of Presidium.
Serve as the point of contact for LTAC case managers, social workers, and clinical staff regarding patients attributed to Presidium.
Review provider discharge readiness decisions and ensure orders, documentation, and authorizations are initiated promptly.
Identify barriers to discharge (e.g., authorization delays, placement availability) and escalate to the Director of Care Management or supervising provider.
Support family and caregiver education on post-discharge instructions, follow-up appointments, and care continuity resources.
Remote (Administrative & Follow-Up) Responsibilities
Complete discharge documentation, coordination notes, and communication logs in the EHR or designated coordination platform.
Arrange logistics including transportation, DME, pharmacy coordination, home health orders, and post-discharge appointments.
Communicate with SNFs, home health agencies, and community partners to ensure readiness to receive the patient.
Confirm successful transfers and monitor members for 30-day readmission or escalation risk.
Conduct post-transition outreach calls to verify continuity and patient satisfaction.
Coordinate with internal ECM and Community Supports teams for warm handoffs into ongoing wraparound programs.
Cross-Functional Collaboration
Collaborate closely with Presidium providers and interdisciplinary teams to align discharge plans with the patient's clinical needs and social circumstances.
Communicate proactively with health plans or managed care organizations to confirm authorizations or clarify next-level placement requirements.
Participate in internal quality-improvement initiatives focused on readmission prevention and transition efficiency.
Maintain compliance with HIPAA, CMIA, and all internal privacy and data security policies.
Documentation and Reporting
Ensure all transition and coordination notes are entered within 24 hours of activity.
Track and report transition status metrics (timeliness, barriers, outcomes) through dashboards or assigned templates.
Support monthly performance review meetings by providing updates on active transitions, resolved barriers, and quality indicators.
Education & Licensure Requirements
Preferred: Licensed Vocational Nurse (LVN) or equivalent clinical training.
Minimum: Associate degree in Nursing, Health Sciences, Social Services, or related field; or equivalent combination of education and healthcare coordination experience.
Desirable: Bachelor's degree (BSN, BA/BS in Health Administration, Public Health, or Social Work).
Valid California driver's license and reliable transportation (for travel to partner LTAC facilities).
Experience Requirements
Minimum 3 years' experience in carecoordination, discharge planning, or case management within LTAC, acute hospital, SNF, or managed-care environment.
Experience coordinating services and authorizations with health plans, providers, and community partners.
Familiarity with CalAIM, ECM, or Community Supports preferred.
Strong interpersonal skills with the ability to communicate effectively across clinical and administrative teams.
Highly organized with the ability to manage multiple transitions and shifting priorities in a fast-paced environment.
#MASC105
$60k-90k yearly 3d ago
Coordinator, Individualized Care
Cardinal Health 4.4
Remote job
Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
Together, we can get life-changing therapies to patients who need them-faster.
Responsibilities
Responsible for handling inbound and outbound calls, with ability to determine needs and provide one call resolution
Responsible for reporting adverse events within the required timeframe
Create and complete accurate referrals and applications and keep updated on policy or procedural changes
Investigate and resolve patient/physician inquiries and concerns in a timely manner
Enter detailed information into company proprietary software while conversing via telephone
Place outbound phone calls for patient follow ups or confirmations
Demonstrate superior customer support talents
Interact with the patient referral sources to process new applicants
Steward patient accounts from initial contact through final approval/denial
Prioritize multiple, concurrent assignments and work with a sense of urgency
Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes
Qualifications
High School diploma or equivalent, preferred
Previous customer service experience, preferred
Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred
Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred
Ability to use well-known and company proprietary software for maximum efficiencies, preferred
Maintain a high level of productivity, preferred
Ability to multitask while conversing, preferred
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have ability to work the scheduled shift of Monday-Friday, 10:00am- 7:00pm CT.
REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
Download speed of 15Mbps (megabyte per second)
Upload speed of 5Mbps (megabyte per second)
Ping Rate Maximum of 30ms (milliseconds)
Hardwired to the router
Surge protector with Network Line Protection for CAH issued equipment
Anticipated hourly range: $18.10 per hour - $25.80 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 3/22/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$18.1-25.8 hourly Auto-Apply 3d ago
Primary Care Coordinator
Mayo Clinic 4.8
Remote job
This role provides essential operational and technical support for Primary Care in Rochester and Kasson by managing digital content, organizing key documents, and maintaining web-based resources. This role ensures that providers, staff, and patients have access to accurate, up‑to‑date information across internal and external platforms. Requires strong organizational skills, attention to detail, ability to manage multiple priorities, excellent communication and problem-solving abilities.
Manages and maintains Primary Care internet and intranet sites, ensuring all pages, documents, and resources remain current, accurate, and user‑friendly.
Creates, updates, and optimizes web content using appropriate web languages, content management tools, and software platforms.
Oversees the structure, layout, and navigation of SharePoint sites and subsites; organizes libraries, permissions, and document workflows to support operational efficiency.
Ensures timely loading, formatting, and lifecycle management of digital documents, policies, protocols, and reference materials.
Preferred experience with SharePoint site administration, website content management, or digital resource organization.
Other duties and responsibilities assigned as needed.
Work will primarily be performed remotely but at times will require incumbent to be on site. Therefore, the individual must live within driving distance of any Mayo Clinic Health System.
High school diploma or equivalent required. Formal education or experience with web development languages/software or two years administrative experience including web development required. Previous supervision experience beneficial. Experience with database software such as Access and Excel desired. Prefer experience working in a healthcare environment. Excellent time management, team facilitation, and team building skills required. Ability to coordinate multiple projects, provide attention to detail, ability to follow through on assignments/tasks and ability to work with others to ensure consistency, validity, and accuracy. Ability to exercise independent problem solving.
$43k-55k yearly est. Auto-Apply 7d ago
Clinic Coordinator - RHC (15346)
Schoolcraft Memorial Hospital 3.8
Remote job
The ClinicCoordinator plays a key role in providing exceptional nursing care and support through phone interactions. This position involves assessing patient inquiries and managing messages to ensure that patients receive timely follow-up and comprehensive care. This is a fully remote position. While day-to-day work is performed remotely, the employee may be required to attend onsite meetings or trainings on an occasional basis
Duties & Responsibilities:
Manages incoming clinical phone calls, which may include routing to appropriate personnel or initiating messages to practices via Cerner.
Assess patient symptoms and concerns over the phone to determine urgency and need for follow-up care.
Document patient information and care interactions accurately in the electronic health record (EHR) system.
Assist in responding to messages, ensuring that patients receive accurate information and timely support.
Assist with managing Cerner pools by reviewing and responding to patient-related tasks, such as lab results, medication refills, and patient inquiries within the Cerner system.
Provides clinical guidance for the scheduling of patients.
Notify patients of test results, medication refills, and other necessary follow-ups as directed by physicians.
Assists with Transitions of Care Program when needed.
Performs other duties as assigned
Qualifications
Current MI LPN or CMA Certification required.
Recent experience in a professional office setting.
Experience with phone triage, call center nursing, or patient carecoordination preferred.
Strong communication and interpersonal skills, with the ability to listen, empathize, and clearly explain medical information.
Critical thinking and problem-solving skills to assess and prioritize patient needs effectively.
Working knowledge of modern professional office practices and procedures.
Working knowledge of public relations and telephone etiquette.
Ability to establish and maintain effective working relationships with doctors, other employees, and patients.
Ability to deal with people tactfully and courteously.
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This position is responsible for assisting with the management of the pharmacy benefit and developing and delivering clinical and educational interventions designed to improve pharmaceutical use. Responsibilities include formulary management; assisting with management of specific patients in the multidisciplinary case management/medication therapy management program, P&T, developing and conducting educational initiatives to improve prescribing patterns; develop and conduct quality improvement programs related to the pharmacy program; evaluating medication authorization requests and providing oversight to the medication PA process; and other pharmacy program activities as assigned.
NOTE: This is a temporary position expected to last 9 months.
Estimated Hiring Range:
$151,965.00 - $185,735.00
Bonus Target:
Bonus - SIP Target, 5% Annual
Current CareOregon Employees: Please use the internal Workday site to submit an application for this job.
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Essential Responsibilities
Prepare drug utilization reports and analyses for the Pharmacy & Therapeutics Committee.
Use an evidence-based process to perform new drug reviews, and to develop formulary recommendations and drug use criteria for the Pharmacy & Therapeutics Committee.
Critically evaluate drug therapy regimens for patients enrolled in the case management program and assist with developing treatment plans.
Provide medication therapy management services.
Develop and conduct retrospective drug use reviews.
Review medication prior authorization requests and appeals.
Develop and implement clinical educational programs to improve drug utilization and quality.
Review and refine policies and procedures regarding Pharmacy Department functions including medication therapy management, DUR programs, medication prior authorization, and others.
Develop and conduct quality improvement programs related to the pharmacy program.
Monitor functions provided by the plans' Pharmacy Benefit Manager including pharmacy benefit coding, customer service guidelines, prior authorization activities, and other delegated services.
Develop and critically evaluate pharmacy claim data analysis/reports in support of specific projects or program objectives.
Assess, review, and respond to federal and state regulatory requirements/audits of the pharmacy benefit.
Consult with clinicians and pharmacists to resolve pharmacy benefit issues.
Review and refine pharmaceutical reimbursement and purchasing procedures.
Develop materials to communicate pharmacy benefit or other information to members, clinicians, and pharmacists.
Experience and/or Education
Required
Graduate of an accredited pharmacy program
Current, unrestricted license as a pharmacist in Oregon
Advanced pharmacy training (PharmD, residency, fellowship, or master's degree in related discipline)
Practical experience as a clinical pharmacist in formulary management or ambulatory care or other clinical setting
Preferred
Previous experience in managed care
Experience with reviewing Prior Authorization requests against plan criteria and making approval or decline decisions
Knowledge, Skills and Abilities Required
Knowledge
Must have comprehensive, clinical pharmaceutical knowledge base
Knowledge of the principles of managed care, pharmacy benefit management, pharmaceutical reimbursement, and pharmaceutical utilization
Skills and Abilities
Ability to critically evaluate clinical pharmaceutical and medical literature and apply principles of evidence-based medicine
Ability to design and review pharmacy claims analysis/reports according to specific project requirements
Must be highly motivated and have the ability to work independently
Excellent organizational, project management, and time-management skills
Excellent written and verbal communication skills
Excellent customer service skills
Ability to manage multiple tasks
Ability to negotiate, problem-solve, and consensus-build
Basic word processing, spreadsheet, and database skills
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to accept direction and feedback, as well as tolerate and manage stress
Ability to see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day
Ability to lift and carry for at least 1-3 hours/day
Working Conditions
Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure
Member/Patient Facing: ☒ No ☐ Telephonic ☐ In Person
Hazards: May include, but not limited to, physical and ergonomic hazards.
Equipment: General office equipment
Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.
Work Location: Work from home
We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information.
We are an equal opportunity employer
CareOregon is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.
$48k-62k yearly est. Auto-Apply 15d ago
Hybrid Virtual Clinical Educator
Inizio Engage
Remote job
Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.
The Hybrid Virtual Clinical Educator (VCE) is responsible for providing remote (web-based, telephone call) disease state and product education and training to assigned patients and care partners across the nation for a specific product within the respiratory therapeutic area. The Hybrid VCE also supports the design and development of TA educational resources, including disease state and product information, patient, care partner, community advocate, and consumer education materials and programming. The Hybrid Virtual Clinical Educator demonstrates expert knowledge of TA disease states, treatment guidelines, product, supportive care, adverse event management, and the competitive landscape.
This is your opportunity to join Inizio Engage and represent a top biotechnology company!
What's in it for you?
Competitive compensation
Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
Employee discounts & exclusive promotions
Recognition programs, contests, and company-wide awards
Exceptional, collaborative culture
Best Places to Work in BioPharma (2022, 2023, & 2024)
Certified Great Place to Work (2022, 2023, 2025)
What will you be doing?
Provide remote (web-based, telephone) education and training to assigned patients prescribed client product and have opted into the clinical educator program
Hybrid Virtual Clinical Educator may be required to conduct in-person education, if business permits.
Hybrid Virtual Clinical Educator identifies, supports, and communicates unique educational opportunities for related product and shares intelligence with leadership.
Hybrid Virtual Clinical Educator contributes clinical insights in support of the development of both short and long- term enhancement of program offerings.
Conducting outbound medication adherence support to patients and or caregivers
Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease
To maintain excellent quality and superior customer service while adhering to program talking points or scripts and leverage live video conferencing software on the web/client specific websites as applicable
To only use approved materials provided by Inizio Engage or by the client, without changing, copying or distributing the materials
To attend and complete all training courses and related competency assessments that Inizio Engage requires, to an appropriate standard and within a specified timeframe
Develop and strengthen relationships with key customers
Some overnight travel may be required
What do you need for this position?
Current Registered Nurse US healthcare professional license required
Minimum of 3 or more years of successful combined clinical experience and/or pharmaceutical sales, clinical educator, or medical affairs experience (primary care, specialty care, institutional; background in TA, Respiratory, Rheumatology, Immunology or Specialty focus preferred.
Experience working in a remote setting handling patient interactions
Ability to travel in the US including overnight travel
Valid Driver's License and acceptable driving record
Demonstrate effective and professional communication
Excellent interpersonal skills with pleasant telephone manner and articulate phone voice
Competency with Call Center Telephone Technology
Demonstrable organizational skills
Evidence of continual professional development and a desire to update professional knowledge base regularly
About Inizio Engage
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
To learn more about Inizio Engage, visit us at: **********************
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.
Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.
$70k-110k yearly est. Auto-Apply 10d ago
Hybrid Virtual Clinical Educator
Inizio
Remote job
Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.
The Hybrid Virtual Clinical Educator (VCE) is responsible for providing remote (web-based, telephone call) disease state and product education and training to assigned patients and care partners across the nation for a specific product within the respiratory therapeutic area. The Hybrid VCE also supports the design and development of TA educational resources, including disease state and product information, patient, care partner, community advocate, and consumer education materials and programming. The Hybrid Virtual Clinical Educator demonstrates expert knowledge of TA disease states, treatment guidelines, product, supportive care, adverse event management, and the competitive landscape.
This is your opportunity to join Inizio Engage and represent a top biotechnology company!
What's in it for you?
Competitive compensation
Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
Employee discounts & exclusive promotions
Recognition programs, contests, and company-wide awards
Exceptional, collaborative culture
Best Places to Work in BioPharma (2022, 2023, & 2024)
Certified Great Place to Work (2022, 2023, 2025)
What will you be doing?
Provide remote (web-based, telephone) education and training to assigned patients prescribed client product and have opted into the clinical educator program
Hybrid Virtual Clinical Educator may be required to conduct in-person education, if business permits.
Hybrid Virtual Clinical Educator identifies, supports, and communicates unique educational opportunities for related product and shares intelligence with leadership.
Hybrid Virtual Clinical Educator contributes clinical insights in support of the development of both short and long- term enhancement of program offerings.
Conducting outbound medication adherence support to patients and or caregivers
Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease
To maintain excellent quality and superior customer service while adhering to program talking points or scripts and leverage live video conferencing software on the web/client specific websites as applicable
To only use approved materials provided by Inizio Engage or by the client, without changing, copying or distributing the materials
To attend and complete all training courses and related competency assessments that Inizio Engage requires, to an appropriate standard and within a specified timeframe
Develop and strengthen relationships with key customers
Some overnight travel may be required
What do you need for this position?
Current Registered Nurse US healthcare professional license required
Minimum of 3 or more years of successful combined clinical experience and/or pharmaceutical sales, clinical educator, or medical affairs experience (primary care, specialty care, institutional; background in TA, Respiratory, Rheumatology, Immunology or Specialty focus preferred.
Experience working in a remote setting handling patient interactions
Ability to travel in the US including overnight travel
Valid Driver's License and acceptable driving record
Demonstrate effective and professional communication
Excellent interpersonal skills with pleasant telephone manner and articulate phone voice
Competency with Call Center Telephone Technology
Demonstrable organizational skills
Evidence of continual professional development and a desire to update professional knowledge base regularly
About Inizio Engage
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
To learn more about Inizio Engage, visit us at: **********************
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.
Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.
$70k-110k yearly est. Auto-Apply 10d ago
Remote CT Clinical Educator
Jobgether
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a CT Clinical Education Specialist - REMOTE. This role is crucial in pioneering breakthroughs in healthcare, providing best-in-class clinical education on advanced CT imaging systems. You will engage with a diverse range of professionals, delivering technical training that ensures the highest standards of customer service and patient care. The successful candidate will thrive in an inspiring, collaborative environment where professional growth is encouraged. This opportunity offers the flexibility to work remotely while making a significant impact across various healthcare settings.Accountabilities
Prepare and gather necessary regulatory-approved documentation for end-user training.
Engage in effective communication with internal and external stakeholders.
Conduct clinical training to educate staff on using Siemens equipment effectively.
Complete regulatory and core process documents as per policy guidelines.
Coordinate and facilitate training activities to enhance clinical outcomes.
Maintain clinical and technical competency through continued education.
Requirements
Valid ARRT Certification/Licensure in Computed Tomography - required
5+ years of clinical CT scanning experience - preferred
3+ years of experience on contemporary Siemens CT equipment - required
Proficiency in routine CT imaging on Siemens systems - required
Proficiency in advanced CT techniques - preferred
Strong organizational and project management skills
Excellent written and verbal communication skills
PC proficiency in Microsoft Office tools
Benefits
Medical insurance, dental insurance, and vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1
$71k-112k yearly est. Auto-Apply 4d ago
Sr Clinical Implementation Educator
Fenwal 4.3
Remote job
Job SummaryThe Senior Clinical Implementation Educator is responsible for leading the successful adoption and integration of Fresenius Kabi's IV Therapy solutions at healthcare facilities. This role drives clinical excellence through comprehensive education, hands-on implementation support, and ongoing partnership with internal teams and external stakeholders. The Senior Clinical Implementation Educator ensures optimal product utilization, customer satisfaction, and contributes to the continuous improvement of clinical workflows and patient outcomes.
The ideal candidate will live near a major airport. Travel will be up to 75%.
Salary Range: $90,000 - $100,000 per year
Position is eligible to participate in a bonus plan with a target of 6% of the base salary. Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most.Responsibilities
Develops and maintains relationships with internal multi-disciplinary team members from sales, pharmacy, technical, and project management teams.
Develops professional relationships with customer contacts while onsite providing education and go live/post go live clinical support.
Provides classroom setup and training for Fresenius Kabi's customer clinicians (users, super users, and peer-based training) on the appropriate use of our IV Therapy products.
Communicates and escalates risks, concerns and customer issues to the project manager, and Clinical Implementation Specialist.
Supports education for Ivenix device integration with customer EMR (Electronic Medical Records)
Applies understanding of clinical workflows, voice of customer, and healthcare expertise to provide troubleshooting tips related to Ivenix clinical workflows and infusions.
Ensures client satisfaction through follow-up, client responsiveness and thorough communication.
Provides clinical support for sales team during device demonstrations/pump fairs as directed by implementation leaders.
While not providing education/onsite go live support, other activities include (but not limited to):
Supports Clinical Implementation Specialist with onsite Infusion System Assessment activities, as well as remote follow up from Infusion System Assessment tasks.
Supports Clinical Implementation Specialist with formatting tubing cross references.
Supports Clinical Implementation Specialist with formatting customer education schedules.
Completes all training requirements, including all department-specific, compliance training, etc.
All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.
Requirements
Bachelor of Science in Nursing (BSN) degree or related degree with a current RN license.
5+ years related experience
Experience providing education and/or training in a clinical environment preferred.
RN license must be maintained throughout the course of employment.
Direct patient care experience highly preferred.
Experience implementing medical device products highly preferred.
Excellent communication and collaboration skills.
Experience providing professional services to clinical environments.
EMR/EHR integration (Epic, Cerner, Meditech) experience a plus
Ability to work well in a collaborative environment and willingness to multitask and be hands-on.
Demonstrated ability to develop strong working relationships with internal departments and external customers.
Strong presentation skills accompanied with exceptional interpersonal and communication skills (verbal and written).
Intermediate skillset with Microsoft Office (Excel, Word, PowerPoint, Outlook), and other database/ERP concepts (i.e., Salesforce.com).
Travel is required to attend meeting/trainings/programs at client locations (up to 75%) and is based on business need (via public transportation: air/auto); may require overnight travel. Must have a valid driver's license.
Must maintain all requirements for access to customer sites, including active and current compliance with all credentialing requirements (may include COVID-19 and annual influenza vaccinations), in order to perform the essential functions of the role at customer locations.
Demonstrated ability to prioritize and execute tasks in a dynamic environment.
Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude.
Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information.
Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment.
Ability to work flexible hours and weekends as needed to meet business/customer needs.
Additional Information
We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program.
Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.
$90k-100k yearly Auto-Apply 14d ago
CHOICES Care Coordinator- Giles and Lawrence Counties
Bluecross Blueshield of Tennessee 4.7
Remote job
Are you a compassionate individual who enjoys helping others achieve their personal health and wellness goals? If so, a career as a CHOICES CareCoordinator might be perfect for you.
As a CareCoordinator, you will make a lasting impact on members' lives by ensuring their safety at home or within a community setting. In this role, you'll travel to member's homes for visits, while managing various demands and requests from both internal and external stakeholders. We're seeking individuals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for diverse members in their communities.
You will be a great match for this role if you have:
• 3 years of experience in a clinical setting
• Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).
• Exceptional customer service skills
• Must live within the following counties: Giles and Lawrence Counties
• Available for an 8:00am - 5:00pm EST(no on call) schedule, with the option (upon management approval) to work a compressed work week after 1 year.
Job Responsibilities
Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living.
Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member.
Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations.
Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met.
Valid Driver's License.
TB Skin Test (applies to coordinators that work in the field).
Position requires 24 months in role before eligible to post for other internal positions.
Various immunizations and/or associated medical tests may be required for this position.
Job Qualifications
Experience
2 years - Clinical experience required
Skills\Certifications
PC Skills required (Basic Microsoft Office and E-Mail)
Effective time management skills
Excellent oral and written communication skills
Strong interpersonal and organizational skills
License
Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).
Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program. This includes, maintaining a valid driver's license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). *The definition for "routine basis" is defined as daily, weekly or at regularly schedule times.
Number of Openings Available
0
Worker Type:
Employee
Company:
VSHP Volunteer State Health Plan, Inc
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
$37k-49k yearly est. Auto-Apply 10d ago
1915(i) Waiver Care Coordinator (Franklin/Granville/Vance)
Vaya Health 3.7
Remote job
LOCATION: Remote - must live in or near Franklin, Granville, or Vance County, NC. Incumbent in this role is required to reside in North Carolina or within 40 miles of the North Carolina border. This position requires travel.
GENERAL STATEMENT OF JOB
The 1915(i) Waiver CareCoordinator (“CareCoordinator”) is responsible for providing proactive intervention and coordination of care to eligible Vaya Health members and recipients (“members”) to ensure that these individuals receive appropriate assessment and services. CareCoordinator is also responsible for providing carecoordination activities and monitoring to individuals who have been deemed eligible for 1915i services by North Carolina Department of Health and Human Services (DHHS). CareCoordinator works with the member and care team to alleviate inappropriate levels of care or care gaps, coordinate multidisciplinary team care planning, linkage and/or coordination of services across the 1915i service array and other healthcare network(s) including the MH, SU, intellectual/ developmental disability (“I/DD”), traumatic brain injury (“TBI”) physical health, pharmacy, long-term services and supports (“LTSS”) and unmet health-related resource needs. CareCoordinator support and may provide transition planning assistance to state, and community hospitals and residential facilities and track individuals discharged from facility settings to ensure they follow up with aftercare services and receive needed assistance to prevent further hospitalization. This is a mobile position with work done in a variety of locations, including members' home communities. The CareCoordinator also works with other Vaya staff, members, relatives, caregivers/ natural supports, providers, and community stakeholders. As further described below, essential job functions of the CareCoordinator include, but may not be limited to:
Utilization of and proficiency with Vaya's Care Management software platform/ administrative health record (“AHR”)
Outreach and engagement
Compliance with HIPAA requirements, including Authorization for Release of Information (“ROI”) practices
Performing NC Medicaid 1915i Assessment tool to gather information on the member's relevant diagnosis, activities of daily living, instrumental activities of daily living, social and work-related needs, cognitive and behavioral needs, and services the member is interested in receiving
Adherence to Medication List and Continuity of Care processes
Participation in interdisciplinary care team meetings, comprehensive care planning, and ongoing care management
Transitional Care Management
Diversion from institutional placement
This position is required to meet NC Residency requirements as defined by the NC Department of Health and Human Services (“NCDHHS” or “Department”).
ESSENTIAL JOB FUNCTIONS
Assessment, Care Planning and Interdisciplinary Care Team :
Ensures identification, assessment, and appropriate person-centered care planning for members.
Meets with members to complete a standardized NC Medicaid 1915i Assessment
Links members with appropriate and necessary formal/ informal services and supports across all health domains (i.e., medical, and behavioral health home)
Supports the care team in development of a person-centered care plan (“Care Plan”) to help define what is important to members for their health and prioritize goals that help them live the life they want in the community of their choice.
Ensure the Care Plan includes specific services, including 1915(i) services to address mental health, substance use or I/DD, medical and social needs as well as personal goals
Ensure the Care Plan includes all elements required by NCDHHS
Use information collected in the assessment process to learn about member's needs and assist in care planning
Ensure members of the care team are involved in the assessment as indicated by the member/LRP and that other available clinical information is reviewed and incorporated into the assessment as necessary
Work with members to identify barriers and help resolve dissatisfaction with services or community-based interventions
Reviews clinical assessments conducted by providers and partners with licensed staff for clinical consultation as needed to ensure all areas of the member's needs are addressed. Help members refine and formulate treatment goals, identifying interventions, measurements, and barriers to the goals
Ensures that member/legally responsible person (“LRP”) is/are informed of available services, referral processes (e.g., requirements for specific service), etc.
Provides information to member/LRP regarding their choice of service providers, ensuring objectivity in the process
Works in an integrated care team including, but not limited to, an RN (Registered Nurse) and pharmacist along with the member to address needs and goals in the most effective way ensuring that member/LRP have the opportunity to decide who they want involved
Supports and may facilitate care team meetings where member Care Plan is discussed and reviewed
Solicits input from the care team and monitors progress
Ensures that the assessment, Care Plan, and other relevant information is provided to the care team
Consults with care management licensed professionals, care management supervisors, and other colleagues as needed to support effective and appropriate member care/planning process
Support Monitoring/Coordination, Documentation and Fiscal Accountability :
Serves as a collaborative partner in identifying system barriers through work with community stakeholders.
Works in partnership with other Vaya departments to identify and address gaps in services/ access to care within Vaya's catchment.
Participates in cross-functional clinical and non-clinical meetings and other projects as needed/ requested to support the department and organization.
Participates in routine multidisciplinary huddles including RN, Pharmacist, M.D. to present complex clinical case presentation and needs, providing support to other CMs (Care Manager) and receiving support and feedback regarding CM interventions for clients' medical, behavioral health, intellectual /developmental disability, medication, and other needs.
Works with 1915 (i) CareCoordination manager in participating in high-risk multidisciplinary complex case staffing as needed to include Vaya CMO/ Deputy CMO, Utilization Management, Provider Network, and Care Management leadership to address barriers, identify need for specialized services to meet client needs within or outside the current behavioral health system.
Ensure that services are monitored (including direct observation of service delivery) in all settings at required frequency and for compliance with standards
Monitors provision of services to informally measure quality of care delivered by providers and identify potential non-compliance with standards.
Ensures the health and safety of members receiving care management, recognize and report critical incidents, and escalate concerns about health and safety to care management leadership as needed.
Supports problem-solving and goal-oriented partnership with member/LRP, providers, and other stakeholders.
Promotes member satisfaction through ongoing communication and timely follow-up on any concerns/issues.
Supports and assists members/families on services and resources by using educational opportunities to present information.
Make announced/unannounced monitoring visits, including nights/weekends as applicable.
Promote satisfaction through ongoing communication and timely follow-up on any concerns/issues
Monitor services to ensure that they are delivered as outlined in individualized service plan and address any deviations in service
Verifies member's continuing eligibility for Medicaid, and proactively responds to a member's planned movement outside Vaya's catchment area to ensure changes in their Medicaid county of eligibility are addressed prior to any loss of service. Alerts supervisor and other appropriate Vaya staff if there is a change in member Medicaid eligibility/status.
Maintain electronic health record compliance/quality according to Vaya policy
Proactively monitor own documentation to ensure that issues/errors are resolved as quickly as possible
Ensure accurate/timely submission of Service Authorization Requests (SARS) for all Vaya funded services/supports
Proactively monitors own documentation within the AHR to ensure completeness, accuracy and follow through on care management tasks.
Works with 1915 (i) CareCoordination Manager to ensure all clinical and non-clinical documentation (e.g., goals, plans, progress notes, etc.) meet all applicable federal, state, and Vaya requirements, including requirements within Vaya's contracts with NCDHHS.
Participates in all required Vaya/ Care Management trainings and maintains all required training proficiencies.
Other duties as assigned .
KNOWLEDGE, SKILLS, & ABILITIES
Ability to express ideas clearly/concisely and communicate in a highly effective manner
Ability to drive and sit for extended periods of time (including in rural areas)
Effective interpersonal skills and ability to represent Vaya in a professional manner
Ability to initiate and build relationships with people in an open, friendly, and accepting manner
Attention to detail and satisfactory organizational skills
Ability to make prompt independent decisions based upon relevant facts.
A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure
Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change
Thorough knowledge of standard office practices, procedures, equipment, and techniques and intermediate to advanced proficiency in Microsoft office products (Word, Excel, Power Point, Outlook, Teams, etc.), and Vaya systems, to include the care management platform, data analysis, and secondary research
Understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version) within their scope and have considerable knowledge of the MH/SU/IDD/TBI service array provided through the network of Vaya providers.
Experience and knowledge of the NC Medicaid program, NC Medicaid Transformation, Tailored Plans, state-funded services, and accreditation requirements are preferred.
Ability to complete and maintain all trainings and proficiencies required by Vaya, however delivered, including but not limited to the following:
BH I/DD Tailored Plan eligibility and services
Whole-person health and unmet resource needs (Adverse Childhood Experiences, Trauma, cultural humility)
Community integration (Independent living skills; transition and diversion, supportive housing, employment, etc)
Components of Health Home Care Management (Health Home overview, working in a multidisciplinary care team, etc)
Health promotion (Common physical comorbidities, self-management, use of IT, care planning, ongoing coordination)
Other care management skills (Transitional care management, motivational interviewing, Person-centered needs assessment and care planning, etc)
Serving members with I/DD or TBI (Understanding various I/DD and TBI diagnoses, HCBS, Accessing assistive technologies, etc)
Serving children (Child and family centered teams, understanding of the “System of Care” approach)
Serving pregnant and postpartum women with Substance Use Disorder (SUD) or with SUD history
Serving members with LTSS needs (Coordinating with supported employment resources)
Job functions with higher consequences of error may be identified, and proficiency demonstrated and measured through job simulation exercises administered by the supervisor where a minimum threshold is required of the position.
EDUCATION & EXPERIENCE REQUIREMENTS
Bachelor's degree in a field related to health, psychology, sociology, social work, nursing or another relevant human services area is preferred. Required years of work experience (include any required experience in a specific industry or field of study):
Serving members with BH conditions:
Two (2) years of experience working directly with individuals with BH conditions
Serving members or recipients with an I/DD or Traumatic Brain Injury (TBI)
Two (2) years of experience working directly with individuals with I/DD or TBI
Serving members with LTSS needs
Minimum requirements defined above
Two (2) years of prior Long-tern Services and Supports and/or Home Community Based Services coordination, care delivery monitoring and care management experience.
This experience may be concurrent with the two years of experience working directly with individuals with BH conditions, an I/DD, or a TBI, described above
OR a combination of education and experience as follows:
A graduate of a college or university with a Bachelor's degree in a human services field and two years of full-time accumulated experience with population served
OR
A graduate of a college or university with a Bachelor's degree is in field other than Human Services and four years of full-time accumulated experience with population served
OR
A graduate of a college or university with a Bachelor's Degree in Nursing and licensed as RN, and four years of full-time accumulated experience with population served. Experience can be before or after obtaining RN licensure.
OR
Please note, if a graduate of a college or university with a Master's level degree in Human Services, although only one year is needed to reach QP status, the incumbent must still have at least two years of experience with the population served
*Must meet the criteria of being a North Carolina Qualified Professional with the population served in 10A NCAC 27G .0104
Licensure/Certification Required:
If Bachelor's degree in nursing and RN, incumbent must be licensed to practice in the State of North Carolina by the North Carolina Board of Nursing.
PHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists, and fingers.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Mental concentration is required in all aspects of work.
Ability to drive and sit for extended periods of time (including in rural areas)
RESIDENCY REQUIREMENT: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border.
SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open Until Filled
APPLY: Vaya Health accepts online applications in our Career Center, please visit ******************************************
Vaya Health is an equal opportunity employer.
$35k-44k yearly est. Auto-Apply 43d ago
Clinical Coordinator (Hybrid)
Samuel Merritt University 4.6
Remote job
The ClinicalCoordinatorcoordinates the clinical and/or community placement activities of the pre-licensure or graduate nursing programs within the College of Nursing for an assigned campus. Assists the team to develop, coordinate, assigns, and maintain clinical and/or community site relationships. Collects and/or maintains documentation required by the clinical and/or community sites to be compliant with policies and standards. Collaborates with the specific placement director for program-specific needs.
Duties and Responsibilities:
I. CoordinateClinical Placements
1. Work with CCT leadership and Clinical Directors of pre-licensure to ensure adequate clinical/community placements (sites, preceptors, and required hours) are available.
2. Communicate effectively with the relevant individuals and groups (internally and externally) reporting any concerns to the Director(s) of Clinical Affairs for follow-up.
3. Provide guidance and support for students to prepare for onboarding and progression through the entire clinical/community placement process.
4. Maintain ongoing communication with the ClinicalCoordinators and Placement Directors regarding updates (e.g., new policies, new trainings) from clinical partners that may have an impact on student placement.
5. Participate in meetings with clinical partners locally and/or regionally as requested by CCT leadership.
6. Maintain, or have immediate access to, the documents required by clinical partners to demonstrate student and faculty compliance during audits.
7. Develop and maintain proficiency in multiple applications for all clinical placement activities.
II. Procurement and Management of Clinical Sites
1. Maintain relationships with existing sites/preceptors to ensure a positive relationship.
2. Represent the Samuel Merritt University School of Nursing in a positive and professional manner.
3. Prepare, and review for accuracy, the clinical contract request forms and submit to the SMU Contract Specialist for processing.
4. Monitor contract status of all clinical sites (new and existing contracts) and notify Directors when contracts expire or need renewal.
5. Maintains an accurate database to document status of student displacements and the resolution.
III. Compliance
A. CLINICAL SITES
1. Maintain a current repository of all SMU required preceptor documents and manage the distribution of these documents to clinical sites as necessary.
2. Submit required clinical/community documents to the sites in a timely and complete manner.
3. Submit course syllabi and objectives to clinical/community partners/preceptors prior to the start of the course at their requests.
4. Communicate with the hospital partners regarding Preceptorship and provide necessary paperwork/documentation for the student rotation.
5. Submit to the clinical/community sites student rosters, contact information and other required information prior to clinical rotations.
B. STUDENTS
1. Ensure students have submitted all required documents for their specific clinical site assignments in a timely manner.
2. Assist AA to confirm all student compliance requirements are complete and uploaded into the SMU system as required by Samuel Merritt University programs and various clinical sites.
3. Ensure students are aware of required documents and/or logs they need to maintain during their clinical/community rotations. This includes providing students with instructions on how to access, complete and submit.
4. Maintain access to My Clinical Exchange and other similar systems (i.e., accounts) are up to date; monitor for account expirations
5. Confirm access for students to site specific systems, i.e., OAR (Sutter) and UC Davis. Identity; monitor for expiration dates and need for renewal.
C. FACULTY
1. Ensure clinical faculty have submitted all required documents for their specific clinical site assignments in a timely manner.
2. Assist AA to ensure all faculty compliance requirements are met and uploaded into the SMU system as required by Samuel Merritt University programs and various clinical sites.
3. Ensure access to My Clinical Exchange and other similar systems (i.e., accounts) are up to date; monitor for account expirations
4. Confirm access for faculty to site specific systems, i.e., OAR (Sutter,) UC Davis and NUIDs Identity; monitor for expiration dates and need for renewal.
IV. General Administrative Support
1. Receive and direct inquiries from clinical/community sites, preceptors, and students to appropriate administrators, faculty, and staff, as needed
2. Assist AA with scheduling on campus electronic health record training for faculty (PL) and students prior to start of clinical/community rotation
3. Participate in new student orientation, as appropriate for each program, to provide clinical/community overview and unique requirements
4. Assist AA to schedule/arrange new faculty orientation at the clinical/community site; maintain documentation of completion date.
5. Collaborate with Program Chair/Course Managers to ensure clinical/community faculty are appropriate for each clinical setting.
MINIMUM QUALIFICATIONS
Self-starter that takes initiative and independently develops solutions.
Strong leadership and evaluation skills.
Excellent communication, written, oral and negotiation skills.
Excellent interpersonal skills that would support optimal public relations for CCT and the SoN.
Good judgement and creative critical thinking to solve problems and to develop alternative solutions.
Handle privileged information in a confident manner.
Ability to organize and prioritize workload.
Effective project planning and implementation skills.
Excellent organizational and operational skills.
Excellent concentration and attention to details required for an extended period of time
Extensive computer experience and the ability to use the Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to speak effectively with public, co-workers, faculty and student populations.
Ability to receive and interpret detailed information through written and verbal communication.
Ability to read and write clear documents
PHYSICAL REQUIREMENTS
Considerable time is spent at a desk using a computer.
Physical ability to lift, bend and flex the upper body.
Ability to lift up to 20-30 pounds; Ability to push and pull carts.
May be required to attend conference and training sessions within Bay Area.
May be required to travel occasionally to offsite campuses and agency locations.
EDUCATION, QUALIFICATIONS AND/OR EXPERIENCE
Bachelor's Degree Required
SUPERVISORY RESPONSIBILITIES
Assist with supervising/managing student employees and work-study projects
Employee Status:RegularExemption Status:United States of America (Non-Exempt) Time Type:Full time Job Shift:
Pay Range:
$29/hr to $35/hr ( non exempt/hourly) Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.