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Clinical care coordinator skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Angela Mund,

Angela Mund

Clinical care coordinator example skills

Below we've compiled a list of the most critical clinical care coordinator skills. We ranked the top skills for clinical care coordinators based on the percentage of resumes they appeared on. For example, 27.9% of clinical care coordinator resumes contained patients as a skill. Continue reading to find out what skills a clinical care coordinator needs to be successful in the workplace.

15 clinical care coordinator skills for your resume and career

1. Patients

Here's how clinical care coordinators use patients:

Demonstrated skills in critical thinking and managing emergent situations, specifically related to dialysis patients.
Restored function for patients and prevented/lessened disabilities following disease, profound injury, and surgery.

3. Primary Care

Here's how clinical care coordinators use primary care:

Cultivate and support primary care and specialty provider co-management with timely communication, inquiry and follow up.
Communicated pertinent information regarding patient's hospital stay with patient's primary care provider as needed.

4. Care Management

Here's how clinical care coordinators use care management:

Identify appropriate patients, encourage patient and family engagement in self-care management.
Entered timely and accurate data into designated care management applications.

5. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how clinical care coordinators use mental health:

Provided intensive community-based mental health treatment for children/adolescents and their families.
Coordinated care of veterans with collaboration between mental health staff and provided resources to meet the mental health needs of veterans.

6. Home Health

Here's how clinical care coordinators use home health:

Supervised, directed and trained Licensed Vocational Nurses, Certified Nursing Assistant, Home Health Aide and other field staff.
Scheduled and coordinated Home Health Aides for hospice patients, documentation for billing and billing for Licensed Practical Nurses.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how clinical care coordinators use customer service:

Demonstrated excellent customer service, provided information on explanation of benefits, eligibility, referrals, authorizations and claims.
Provide excellent customer service to patients by scheduling appointments and obtaining authorizations with outpatient diagnostic facilities.

8. Medical Care

Here's how clinical care coordinators use medical care:

Served as Liaison to the medical staff, Delmarva Foundation for Medical Care and Health Care Finance Administration (HCFA).
Coordinate medical care with physician, equipment and supply companies, nursing agencies, and pharmacists.

9. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how clinical care coordinators use community resources:

Educate patient and family/caregivers about relevant community resources.
Serve as the contact point, advocate, and informational resource for patients, care team, family and community resources.

10. Discharge Planning

Here's how clinical care coordinators use discharge planning:

Reviewed charts for clinical appropriateness under IntraQual guidelines, managed/monitored discharge planning.
Facilitated appropriate discharge planning to meet patients needs/care.

11. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how clinical care coordinators use cpr:

Developed, implemented, and oversaw organization's High Performance CPR Program that produced an overall 25% increase in ROSC.
Participated on CPR committee, ICU committee, Pneumonia protocol committee, and attended Pharmacy and Therapeutics committee as needed.

12. Rehabilitation

Here's how clinical care coordinators use rehabilitation:

Evaluated for involuntary hospitalizations and developed treatment plans utilizing both the medical and rehabilitation models.
Practiced appropriate patient care within the scope of Clinical Care Extender throughout ER, OR, Rehabilitation, and Telemetry departments.

13. Medicaid

Here's how clinical care coordinators use medicaid:

Provided care coordination for uninsured clients and those enrolled with North Carolina Medicaid.
Performed telephonic concurrent reviews of the Medicaid population.

14. Substance Abuse

Here's how clinical care coordinators use substance abuse:

Program development of substance abuse program in Lansing Correctional Facility.
Staff cases with corporate care coaches in determining a client s need for substance abuse and other treatment.

15. Patient Education

Here's how clinical care coordinators use patient education:

Assessed patient educational needs and delivered expert education to patients and family members.
Facilitated health and disease patient education.

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What skills help Clinical Care Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young clinical care coordinators need?

Angela Mund

Vice President, American Association of Nurse Anesthetists

To meet the needs of our current volatile and complex healthcare landscape, all healthcare providers will need to understand the business of healthcare, in addition to providing expert patient care. Starting in 2025, all graduates from nurse anesthesia programs will be awarded a doctoral degree, a doctorate in nursing practice (DNP), or a doctorate in nurse anesthesia practice (DNAP). These degree programs include additional anesthesia experience as well as an understanding of effective leadership, healthcare economics and reimbursement, the use of big data for improving patient outcomes, and evidence-based practice.

What skills stand out on clinical care coordinator resumes?

Angela Mund

Vice President, American Association of Nurse Anesthetists

To become a CRNA, the applicant must first be a registered nurse and graduate of a baccalaureate nursing program. A minimum of one year of clinical experience in an intensive care unit (ICU) is required. The application process is rigorous, and many nurse anesthesia programs are seeing higher than typical applicant numbers, perhaps due to the impact of COVID-19 on the ICU nurse workforce.

The most competitive applicants will have an overall GPA >3.5. Basic science courses are heavily weighted with respect to both course grade and type of course. A competitive resumé should include evidence of clinical expertise, leadership, volunteerism, and scholarly work. In addition, all registered nurse applicants should have shadowed a CRNA to learn about the profession prior to application. The interview process may include assessments of critical thinking, decision-making, and emotional intelligence.

What soft skills should all clinical care coordinators possess?

Terrica Durbin Ph.D.

Associate Professor, Director, School of Nursing, Western Carolina University

Communication, critical thinking, problem-solving, flexibility.

What hard/technical skills are most important for clinical care coordinators?

Terrica Durbin Ph.D.

Associate Professor, Director, School of Nursing, Western Carolina University

Clinical skills specific to the nurse's setting, electronic recordkeeping, patient assessment, and prioritizing appropriate interventions.

What clinical care coordinator skills would you recommend for someone trying to advance their career?

Kara Sump MSN, CNE

Assistant Professor of Nursing, George Fox University

Communication will never go away, but is moving to a highly virtual format. You need to be able to articulate well in writing and orally. You also need to be relatable and personable. Working interprofessionally and collaboratively is going to be the expectation. Managing high volumes of information in shorter time periods. This is usually seen through the electronic health records and electronic communication.

What technical skills for a clinical care coordinator stand out to employers?

Sonja Armbruster

Health Sciences Educator, Wichita State University

The technology of this moment may change in the next moment. The capacity to quickly learn new systems and processes is a critical skill. In large-part, this requires a willingness to say yes, and perhaps a willingness to make mistakes and try again. Successful new-graduates are coachable. None of us is as smart as all of us. New grads need to seek coaching and feedback from others. Older co-workers may have wisdom to share, or they may be missing a perspective or skill needed - and either way, new grads can learn so much by watching and paying attention. One of the most valuable skills one can hone is the approach to the work. New responsibilities are an opportunity to grow in the job, not a burden. While you likely won't see this on a normal "technical skills" list, stand-out employees have a healthy willingness to "go-figure-it-out" and then consult with one's supervisor or team rather than waiting to be told what to do or having a narrowly defined "job-jar". GFIO.

Do you want to know more?

List of clinical care coordinator skills to add to your resume

The most important skills for a clinical care coordinator resume and required skills for a clinical care coordinator to have include:

Patients
Social Work
Primary Care
Care Management
Mental Health
Home Health
Customer Service
Medical Care
Community Resources
Discharge Planning
CPR
Rehabilitation
Medicaid
Substance Abuse
Patient Education
Triage

Patient Flow
Infection Control
Direct Patient Care
Pediatrics
EMR
Utilization Review
Compassion
PCP
Quality Patient Care
Data Entry
Crisis Intervention
IV
Critical Care
Utilization Management
Oncology
Foster Care

Medical Necessity
Spiritual Care
Telemetry
Patient Satisfaction
Physician Orders
HIPAA
Medication Administration
Vital Signs
CMS
Clinical Supervision
ICU
EKG
MDS
InterQual
QA
HIV

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Clinical Care Coordinator Skills

Updated January 8, 2025

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