What does a clinical care coordinator do?
A Clinical Care Coordinator manages the day-to-day clinical operations of the facility. They are responsible for ensuring the provision of quality care services that meet the needs of the patients.
Clinical care coordinator responsibilities
Here are examples of responsibilities from real clinical care coordinator resumes:
- Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
- Provide long-term case management, problem resolution, and cognitive-behavioral psychotherapy to out-patient cancer patients.
- Rehabilitate patients with cardiopulmonary diagnoses, and experience physical therapy interventions on trauma, orthopedics, & NICU floors
- Demonstrate clinical competency and compassion in providing care, using technology, administering medications, performing procedures and managing emergencies.
- Perform regular telephone contact with providers to discuss accurate CPT and ICD-9 coding to ensure account resolution.
- Monitor and assess patient response to anesthesia and surgical procedures; provide resuscitation measures as necessary.
- Perform maternal and fetal assessments, interpret fetal heart tracings, identify non-reassuring fetal heart tracings and implement resuscitation protocols.
- Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
Clinical care coordinator skills and personality traits
We calculated that 28% of Clinical Care Coordinators are proficient in Patients, Social Work, and Primary Care. They’re also known for soft skills such as Detail oriented, Emotional stability, and Physical stamina.
We break down the percentage of Clinical Care Coordinators that have these skills listed on their resume here:
- Patients, 28%
Demonstrated skills in critical thinking and managing emergent situations, specifically related to dialysis patients.
- Social Work, 6%
Coordinated patient care with other services, as the Physician, Midwife, Nutritionist, Social Worker, & Laboratory Technician.
- Primary Care, 6%
Cultivate and support primary care and specialty provider co-management with timely communication, inquiry and follow up.
- Care Management, 4%
Identify appropriate patients, encourage patient and family engagement in self-care management.
- Mental Health, 4%
Provided intensive community-based mental health treatment for children/adolescents and their families.
- Home Health, 4%
Supervised, directed and trained Licensed Vocational Nurses, Certified Nursing Assistant, Home Health Aide and other field staff.
"patients," "social work," and "primary care" are among the most common skills that clinical care coordinators use at work. You can find even more clinical care coordinator responsibilities below, including:
Detail oriented. To carry out their duties, the most important skill for a clinical care coordinator to have is detail oriented. Their role and responsibilities require that "registered nurses must be precise because they must ensure that patients get the correct treatments and medicines at the right time." Clinical care coordinators often use detail oriented in their day-to-day job, as shown by this real resume: "verify information on prescriptions -among other duties assigned by the supervisors skills used -multitasking -communication skills -organization -detail oriented -customer service"
Emotional stability. Another soft skill that's essential for fulfilling clinical care coordinator duties is emotional stability. The role rewards competence in this skill because "registered nurses need emotional resilience and the ability to cope with human suffering, emergencies, and other stressors." According to a clinical care coordinator resume, here's how clinical care coordinators can utilize emotional stability in their job responsibilities: "provide spiritual and emotional counseling to patients and families, and their faith communities. "
Physical stamina. clinical care coordinators are also known for physical stamina, which are critical to their duties. You can see how this skill relates to clinical care coordinator responsibilities, because "nurses should be comfortable performing physical tasks, such as lifting patients." A clinical care coordinator resume example shows how physical stamina is used in the workplace: "rehabilitated patients with cardiopulmonary diagnoses, and experienced physical therapy interventions on trauma, orthopedics, & nicu floors"
Compassion. clinical care coordinator responsibilities often require "compassion." The duties that rely on this skill are shown by the fact that "registered nurses should be caring and empathetic when working with patients." This resume example shows what clinical care coordinators do with compassion on a typical day: "resolved patient complaints and issues with a compassionate and customer service based attitude. "
Organizational skills. A commonly-found skill in clinical care coordinator job descriptions, "organizational skills" is essential to what clinical care coordinators do. Clinical care coordinator responsibilities rely on this skill because "nurses often work with multiple patients who have a variety of health needs." You can also see how clinical care coordinator duties rely on organizational skills in this resume example: "conduct client needs assessment and intake in accordance with organizational, programmatic and social work practice guidelines and standards. "
Communication skills. While "communication skills" is last on this skills list, don't underestimate its importance to clinical care coordinator responsibilities. Much of what a clinical care coordinator does relies on this skill, seeing as "registered nurses must be able to communicate effectively with patients in order to understand their concerns and evaluate their health conditions." Here is a resume example of how this skill is used in the everyday duties of clinical care coordinators: "maintain communication with pcp and specialty providers. "
The three companies that hire the most clinical care coordinators are:
- UnitedHealth Group30 clinical care coordinators jobs
- Sarasota Memorial Health Care System26 clinical care coordinators jobs
- Wallick Communities23 clinical care coordinators jobs
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Compare different clinical care coordinators
Clinical care coordinator vs. Nurse
Nurses are medical professionals assigned to a specific department in the hospital and provide their trusted department services. Nurses are in charge of taking patients' medical histories, getting vital signs, preparing patients for checkups or procedures, explaining upcoming practices, answering any questions, and communicating any concerns to the assigned doctor. Nurses should ensure that patients follow the medical advice given to them. They also assist patients in completing administrative requirements, such as filling out forms, validating details, and endorsing payments.
These skill sets are where the common ground ends though. The responsibilities of a clinical care coordinator are more likely to require skills like "social work," "care management," "mental health," and "customer service." On the other hand, a job as a nurse requires skills like "bls," "acute care," "acls," and "quality care." As you can see, what employees do in each career varies considerably.
Nurses really shine in the government industry with an average salary of $63,263. Comparatively, clinical care coordinators tend to make the most money in the health care industry with an average salary of $45,129.On average, nurses reach lower levels of education than clinical care coordinators. Nurses are 10.3% less likely to earn a Master's Degree and 1.4% less likely to graduate with a Doctoral Degree.Clinical care coordinator vs. Progressive care nurse
Progressive care nurses are nursing professionals who are responsible for monitoring the condition of patients that are admitted to the hospital's progressive care unit (PCU). These nurses are required to observe the acutely ill patients for critical vital signs and detect any changes while initiating life-saving interventions when needed. They must interpret measurements from specialized medical equipment while performing diagnostic assessments on the changes in the measurements. Progressive care nurses must also update patient files and report any deteriorating conditions to healthcare specialists.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that clinical care coordinator responsibilities requires skills like "primary care," "mental health," "customer service," and "community resources." But a progressive care nurse might use other skills in their typical duties, such as, "bls," "progressive care," "acute care," and "acls."
Progressive care nurses may earn a higher salary than clinical care coordinators, but progressive care nurses earn the most pay in the health care industry with an average salary of $62,826. On the other hand, clinical care coordinators receive higher pay in the health care industry, where they earn an average salary of $45,129.Average education levels between the two professions vary. Progressive care nurses tend to reach lower levels of education than clinical care coordinators. In fact, they're 10.3% less likely to graduate with a Master's Degree and 1.4% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for clinical care coordinators in the next 3-5 years?
Lisa Rebeschi Ph.D.
Associate Dean of the School of Nursing Professor of Nursing, Quinnipiac University
Clinical care coordinator vs. Clinic registered nurse
A clinic registered nurse is responsible for providing immediate care and treatments to patients while working alongside physicians and specialists. Assigned in a clinic or similar setting, they are mostly responsible for obtaining patient information and medical history, administering appropriate medication, and coordinating with health care experts. Moreover, they must thoroughly discuss necessary information to patients and their guardians and respond to any inquiries under the physician's guidelines. It is essential to make patients feel at ease and implement the policies of the clinic.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from clinical care coordinator resumes include skills like "care management," "mental health," "customer service," and "medical care," whereas a clinic registered nurse is more likely to list skills in "bls," "acute care," "acls," and "quality care. "
Clinic registered nurses earn the highest salary when working in the professional industry, where they receive an average salary of $66,197. Comparatively, clinical care coordinators have the highest earning potential in the health care industry, with an average salary of $45,129.Most clinic registered nurses achieve a lower degree level compared to clinical care coordinators. For example, they're 9.9% less likely to graduate with a Master's Degree, and 1.6% less likely to earn a Doctoral Degree.Clinical care coordinator vs. Clinical research nurse
A clinical research nurse is responsible for conducting research studies on various health conditions, illness treatments, and healthcare methodologies, analyzing existing scientific research to make new reports. Clinical research nurses also communicate with other health professionals and health organizations for their insights and recommendations for a specific medical study, ensuring to report their findings to doctors and medical researchers for further validation and clinical trials. A clinical research nurse must have excellent knowledge of communication, both written and spoken, as well as expertise in the medical industry.
Types of clinical care coordinator
Updated January 8, 2025
