Clinical case manager jobs in Asheville, NC - 150 jobs

Veritas-HHS seeks a Case Manager/Resource Coordinator to work at the Buncombe County Child Support Services located in Asheville, NC. About the Company Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems. Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values. Mission - Do socially useful work, have fun, and prosper. Core Values - Integrity, innovation and creativity, quality of work, and customer service/teamwork. Benefits we offer: Health Insurance Dental Insurance Vision Insurance 401(k) STD, LTD Life Insurance Employee Assistance Program Telehealth Services Paid Time Off Volunteer Time Off On Demand Pay Rewards Program About the Position The NCP Case Manager/Resource Coordinator is responsible for managing an assigned caseload for noncustodial parents (NCPs) who require supplemental services to overcome barriers to supporting their children, including incarceration. This individual is responsible for identifying community resources, developing linkages with those resources, determining NCPs' needs for supplemental services and making appropriate referrals for services. Duties also include other Case Management tasks based on office need. This individual reports to the Team Leader. Primary Responsibilities Under the leadership of the Program Manager, work with community groups, organizations and employers to meet the service needs of low-income NCPs Inform and educate target audiences about the program's goals, services, requirements, and processes Collaborate with office management and case managers on processes and procedures for case management and referrals to the NCP Resource Coordinator? Coordinate referrals to community services and monitor for participation Analyze case information and take next steps pursuant to State policies and procedures Under supervision of staff attorney, prepare legal documents and correspondence related to a case Work state automated system prompts to keep case information current and support automated case actions Track own performance through special reports Receive, evaluate, and resolve customer problems and complaints Update state system with appropriate new information and records detail of customer contacts Take all actions available to resolve customer concerns Other related duties as assigned Qualifications Bachelor's degree preferred in psychology, social work or related field.? At least two years of experience in legal environment or government case processing; public contact experience and knowledge of community service organizations preferred Education can be substituted for years of experience Demonstrated ability to communicate, participate in a team management environment and commit to team and office goals and core values Learn about Veritas HHS at ******************** #ZR

***Generous bonus*** Education: A minimum of a bachelor's degree in a human services field and at least two years of experience working with adults who have a mental illness and/or substance abuse diagnosis, or a bachelor's degree and four years' experience working in the human services field, or an equivalent combination of experience and education. A Qualified Professional is a requirement of the job. Master's Degree in a related field is preferred. Work experience: A minimum of 1 to 3 years' experience working in the human services field is required. 3-5 years of experience in a related field is preferred. Knowledge, Skills & Abilities: Knowledge of NC (North Carolina) rules for documentation, ability to express ideas clearly and concisely. Knowledge of documentation required for Person Centered Planning, the authorization process and documentation of services provided. Possess considerable knowledge of severe mental illness and a range of interventions and techniques for serving this population. Ability to be available for crisis situations. Travel Requirements: Valid Driver's License and insurance required. Travel will vary depending on the daily schedule for this position. All travel is in the community where the members live and work. Why apply at Strategic Interventions, LLC? Competitive Payrates! A supportive, positive, and inclusive company culture Meaningful Work: Become part of a company that makes a positive impact on society and offers meaningful and fulfilling work. Learning and Development Opportunities: Access to training programs, mentorship, and continuous learning opportunities to enhance employees' skills and knowledge. Benefits: We offer a comprehensive benefits package for full-time employees: 401(k) Paid time off Paid Holidays Major medical, dental & vision insurance Life Insurance Short term & long-term insurance Employee Assistance Program Strategic Interventions, LLC is a leading behavioral health provider in North Carolina serving adults with severe and persistent mental illness. Strategic Interventions currently provides services in eight offices from Asheville to Roanoke Rapids. To learn more about us, visit our website at ***************************** #IND123

Want to provide at-risk-youth with the tools to begin their process of change and be successful? Join our team as a Family Foster Care Case Manager in Asheville, North Carolina. We are seeking individuals who have a passion for working with at-risk-youth, leading them on the path to success, and helping them reach their full potential. Make more than a Living, Make a Difference Our Benefits: Low-Cost Medical, Dental and Vision Insurance 19 days of Paid Time Off the first year 11 paid holidays Retirement savings plan with employer match up to 5% Flexible spending accounts Paid short-term and voluntary long-term disability Group Term Life and AD&D Insurance Voluntary term life insurance Public Service Loan Forgiveness (PSLF) Eligible Employer PTO Exchange Hourly Pay Rate : $24.42 Duties & Responsibilities The Foster Care Case Manager will work with foster children, their family/guardian, and foster parents to ensure the provision of comprehensive case management services. Must be able to conduct intake placements, advocate for clients in court, conduct home visits, assess the needs of children and families, transport clients, and/or monitor transfers as required. Complete required paperwork including but not limited to: maintaining daily/monthly documentations, updating EHR, QMHP service notes, critical incident reports, and needed paperwork for foster parents as required. Arrange and monitor discharge of placements and arrange for visitation with children as required. The Foster Care Case Manager will conduct weekly consultation with the consumer and monthly consultation with foster parents maintaining consistent, regular contact with child and family team members and foster parents. Assist with or conduct training workshops as assigned; assist with childcare during workshops as needed. The Foster Care Case Manager should be available during the work week for crisis calls and be available to all Foster Parents. Attend court, DSS, school and other client meetings as necessary. Monitor medications and medication administration records and attend medical evaluations as needed. Conduct audits, ensure case management systems are updated, and attend training and/or staff meetings as required. Qualifications BA/BS degree from an accredited College or University in a Human Services related field of study. 2+ years of experience in Human Services/Mental Health field. Must meet North Carolina standard requirements to be a Qualified Mental Health Professional (QMHP). Knowledge of state and federal laws, regulations, and practices related to the Family Foster Care program. Must have an appropriate and valid state driver's license and be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes. *This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. About our Program: Eckerd Connects' CARING for Children Foster Care Services consists of Family Foster Care and Therapeutic Foster Care. CARING for Children's Family Foster Care programs provide services to children in the custody of the Department of Social Services. Therapeutic Foster Care is a specialized Level II mental health foster care program designed to work with youth of all ages who have a history of behavioral, emotional, medical, and/or mental health problems. Licensed foster parents work with children on the issues that caused them to be placed out-of-home. Case Managers provide intensive support to foster parents while the youth is in care. Referrals to the program are made through a mental health provider, and fees are paid through Medicaid or another third-party funding source. Homes are available in most western counties. Stays range from a few weeks to several years if medically necessary. Program Location 225 East Chestnut Street Asheville, NC 28801 Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws. Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact adarequest@eckerd.org. Relay Services Dial 711. Know Your Rights: Workplace Discrimination is Illegal Copy & paste the link into your browser: ******************************************* Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibilit y.

Job Details Fusion Medical Staffing is seeking a Case Manager RN for a 26-week travel assignment in Asheville, North Carolina. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: * One year of recent experience as an RN Case Manager * Valid RN license in compliance with state regulations * Current BLS (AHA/ ARC) certification Preferred Qualifications: * ACLS certifications (AHA/ARC) * Other certifications and licenses may be required for this position Summary: The Case Manager RN coordinates and facilitates patient care across the healthcare continuum, ensuring optimal use of resources and improved patient outcomes. They assess patient needs, develop comprehensive care plans, and collaborate with multidisciplinary teams to provide efficient, cost-effective, and high-quality patient care. Essential Work Functions: * Assess patients' medical, psychosocial, and functional needs * Collaborate with interdisciplinary teams, including physicians, therapists, social workers, and case managers, to develop patient-centered care plans * Develop and update individualized care plans, aligning with patient goals and clinical guidelines * Coordinate transitions of care, ensuring seamless services and resources across the continuum of care * Facilitate communication between patients, families, and interdisciplinary team members * Monitor and evaluate patient outcomes, and adjust care plans as needed * Ensure compliance with regulatory standards and insurance requirements * Advocate for patients' preferences, addressing barriers to care and promoting equitable access to services * Conduct utilization reviews and manage length of stay, ensuring adherence to evidence-based guidelines for care delivery * Educate patients and families on health conditions and available community resources * Document case management comprehensively and accurately in the patient's medical record * Participate in interdisciplinary team meetings * Perform other duties as assigned within scope of the position * Adhere to hospital safety protocols, infection control guidelines, and regulatory standards Required Essential Skills: * Critical thinking, service excellence, and good interpersonal communication skills * The ability to read, write, and communicate in the English language * Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills * Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend * Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism * Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment * Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail * Sensory - Must possess visual acuity and ability to effectively communicate Benefits Include: * Highly competitive pay for travel professionals * Comprehensive medical, dental, and vision insurance with first day coverage * Paid Time Off (PTO) after 1560 hours * Life and Short-term disability offered * 401(k) matching * Aggressive Refer-a-friend Bonus Program * 24/7 recruiter support * Reimbursement for licensure and CEUs Why Choose Fusion? At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we''re always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you - that's why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we're here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel RN Case Manager with Fusion Medical Staffing and join our mission to improve lives. Apply now! * Fusion is an EOE/E-Verify Employer Show less Work in Asheville, NC Apply for this job Share this job:

Job Requirements Under the supervision of the Manager, the Case Manager (CM) has knowledge and skill in the areas of discharge planning, transitions of care, utilization management (UM), medical necessity, and patient status determination. The CM facilitates effective processes based on the regulatory and reimbursement requirements of various commercial and governmental payers. The CM assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and human service needs. They provide cost-effective services while maintaining quality care through collaboration with health care providers to coordinate the transition of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement. The CM performing utilization management (UM) provides the critical function of obtaining certification and approval of the patient's hospital stay as required by the payer. Minimum Requirements Education * Graduate of an accredited school of nursing, Bachelor's Degree (other than nursing) with an ADN or an accredited school of Social Work (MSW) Experience * 1-3 years healthcare experience or 1-3 years Case Management experience (Care Coordination, Transitions of Care or Utilization Management) License/Registration/Certifications * Current R.N. licensure in the state of SC or Current Social Work licensure in the state of SC Preferred Requirements Preferred Education * BSN, MSW Preferred Experience * 3-5 years Preferred License/Registration/Certifications * RN, LMSW Core Job Responsibilities * Complies with established policies and procedures * Complies with regulatory requirements of utilization review and discharge planning * Responsible for assessment and reassessment of patients' physical, social, emotional and financial needs. * Develops a comprehensive patient centered discharge plan, incorporating the patient goal into the discharge plan * Communicates with the patient/family/care giver and interdisciplinary patient care team to facilitate patient care, development of a comprehensive patient centered discharge plan and utilization review functions * Negotiates timely decisions to expedite the discharge plan and ensure seamless transitions across the continuum of care * Documents clearly and concisely all contacts and information of the patient's case management * process in the medical record * Responsible for the core functions of the Utilization Management Plan * Performs initial and subsequent utilization reviews utilizing criteria. * With utilization review, obtains certification on admissions and continued certification by providing clinical information to the payer or to review companies designated by the patient's payer. Monitor and secures final certification up to and after patient discharge until resolved. Assists with management of incoming faxed communications * With utilization review, assists with initial denial, peer to peer information, status determination and/or appeal process and communicates necessary information to the physician advisor, CM manager, denials team manager and/or QIO as required * Uses communication tools to ensure that information is collected, reviewed, escalated if needed and disseminated appropriately for all commercial, managed care and government plans. * Communicates updated insurance information to the centralized referral center if insurance information provided is not accurate * Performs timely data entry of information when results are received including covered, denied and avoidable days. * Complies with delivery of regulatory notices - Important Message, Medicare Outpatient Observation Notice, Detailed Notice of Discharge and Hospital Issued Notices of Non-Coverage. * Plans effectively in order to meet patient needs, manage length of stay and promote efficient utilization of resources. * Provides cost-effective services through resource management and facilitating throughput while maintaining quality care and meeting customer service needs by collaborating with healthcare providers to coordinate care delivery * Provides patient/family/caregiver with quality data-based information on post-acute providers to facilitate referrals to meet the care transition needs of the patient * Utilizes a secure electronic platform to communicate with post-acute providers and payers * Completes required education and ongoing competencies as assigned * Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations * Other duties as assigned

JOB TITLE Case Manager II Selected candidates will provide professional case management services using evidence based assessment and treatment planning as a guide to assist clients in addressing social determinants of health, closing HEDIS gaps, and provide care coordination with internal and external medical providers. EDUCATION AND EXPERIENCE: Education: Tennessee Requirements: Bachelor's degree required; degree in behavioral health related area preferred. If the bachelor's degree is not in a behavioral health related area, 15 of the college level semester hours of coursework must be in behavioral health OR a minimum of one year's experience in a behavioral health setting. Virginia Requirements: Bachelor's degree in behavioral health related area preferred. Licensure: Must possess or obtain highest level of licensure appropriate to degree. Valid driver's license. Certification: Must possess or obtain highest level of certification appropriate to degree. Experience: Experience in mental health, substance abuse or intellectual disabilities preferred. Knowledge/Skills: Verbal/written communication skills. Ability to maintain composure in difficult situations. Ability to safely operate motor vehicle. EQUIPMENT: Computer, fax, copier, motor vehicle and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Engage individuals through assessment and treatment planning using a trauma informed approach as to obtain critical and through information provide written documentation of information obtained and exercise good judgment in evaluating situation, making decisions and implementing effective strategies. 2. Provide assessment, service planning, crisis assistance, and linkage, referral and advocacy to/for referred individuals. 3. Provide written documentation to complete all necessary chart work in accordance with policy on admissions treatment and discharges in a timely manner. 4. Maintain client confidentiality according to Center policies. 5. Remain current in knowledge of community resources and how to access those resources. 6. Keep supervisors apprised of all critical or emergency situations. 7. Responds to emergency/crisis or walk-in situations calmly, rationally and in accordance with center policy and procedures. 8. Participate in inservice training and orientation and provide consultation and education services to the community as requested by supervisor/administration. 9. Be involved in the admission, hospital stay and discharge of individuals on caseload who are admitted to an impatient psychiatric facility. 10. Be available to consumers 24 hours a day for crisis assistance. After hours, the agency's after hours system may be utilized; however, the on-call staff as appropriate may contact the Case Manager. 11. Must be able to safely operate a motor vehicle to ensure the delivery of community based services 12. Attend and participate in regularly scheduled staff meetings and inservices and individual program planning staffings as needed. 13. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards. Transitions of Care - Clinical Referral Coordinator

We are hiring for: Jail Diversion Case Manager Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! RHA's Buncombe County Jail Diversion and Re-Entry Program serves individuals who interface with the criminal justice system due to serious mental illness and substance use. The program provides case management, treatment planning, and evidence-based group programming at the detention facility. Case managers provide information to the courts and serve as resources to law enforcement. The program aims to enhance engagement with community-based services and decrease the likelihood of re-arrest. The role of the Jail Diversion Case Manager is to provide facility-based programming, case management, and reentry planning to individuals detained at Buncombe County Detention Facility. Essential Job Related Responsibilities 1) Direct Client Care Coordinate and oversee initial and ongoing assessments of clients at the Buncombe County Detention Facility with mental health and co-occurring substance use disorders. Developed diversion and re-entry plans with recommendations to address the client's therapeutic needs through appropriate treatment. Facilitate group programming for individuals at the Buncombe County Detention Facility and the community. 2) Administrative Collect and provide data as required and participate in program evaluation. Work collaboratively with a multi-disciplinary team in the criminal justice system. Foster and maintain positive relationships with community treatment providers to support continuity of client care. Participate in committees and community meetings as needed to educate community partners about RHA services offered at the Buncombe County Detention Facility Required Education/Experience Qualified Mental Health Professional Experience with the Criminal Justice system. Experience working with justice-involved or formally incarcerated persons. Ability to work flexibly in a fast-paced work environment with multiple demands. Ability to navigate complex systems and engage individuals in services. Working knowledge of available community resources. Ability to work collaboratively with multiple stakeholders. Bachelor's Degree Excellent written and oral communication skills. Proficient in Microsoft and word processing applications Strong attention to detail and ability to collect and report data. Reliable means of transportation to complete job functions No criminal justice involvement for two years, including Probation or Parole, pending criminal charges. Preferred Certifications Prime for Life facilitators, WRAP facilitator, MRT facilitator Requirements of a Qualified Professional. Bachelor's degree (in Human Services field) & 2+ years full-time experience with population served Bachelor's degree (Not Human Services field) & 4+ years full-time experience with population served OR Master's Degree or Higher & 1+ years full-time experience with population served. License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession. Other duties as assigned. Definitions: Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees. Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child Additional Responsibilities: Provides support to individuals with mental health and/or substance use issues in home, school, workplace and community settings in accordance to the service definition. Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community. Facilitating relationships and serving as a link between the individuals served, the company, family, guardians, local agencies and the community Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person's daily living and personal development, providing supportive counseling Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management Performing Case Management functions of linking and arranging for services and referrals Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting service implementation All other duties as assigned. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

King Law, a general practice firm with offices located across western North Carolina and upstate South Carolina, is seeking an experienced Paralegal (Case Manager/Legal Assistant) to join our growing legal team. We are seeking a case manager in our Laurens, SC, location. The firm focuses on the areas of Family Law, Estate Planning, Criminal Law, and Civil Litigation. The selected Case Manager/Paralegal will be responsible for the following: Proper and Efficient Use of Clio Capturing all billable and non-billable time worked Participating in Case Reviews Setting and Completing Tasks Trial Notebook Preparation Drafting Legal Documents with Attorney Supervision Calendaring Court Appearances, Mediations, and Depositions Scheduling and Participating in New Client Case Manager Meetings Communicating with Clients and Other Legal Professionals Processing Mail Payments- Accepting, processing, and depositing client payments The ultimate goal of the Case Manager is to optimize the client experience and manage the client/firm relationship from start to finish. Fundamental office management aptitude is a must. The successful Case Manager can multitask and prioritize. Knowing when to handle case aspects in a hands-on, direct, autonomous fashion is key, as is the know-how for when to escalate to an attorney or leadership staff member. Sound judgment and a positive attitude are imperative to the position. This position is intended to support both internal relationships (attorneys, staff, partners) and external relationships (billable clients). Our team members are trained with innovative business systems that foster a commitment to high legal quality as well as respect, confidentiality, and compassion for our clients. Our vision, client service systems, and legal strategies are integrated to provide team members with greater flexibility and freedom, resulting in a superior client experience. Paralegal experience preferred. Strong organizational skills are a must. Position is full-time, Monday through Friday from 8 am until 5 pm. Work is expected to be completed in the office. Great benefits package including paid time off, holiday pay, health insurance, 401(k) matching, and bonus potential.

Primary Function Under supervision, the incumbent is responsible for a variety of nursing assistant duties established by the Registered Nurse. Under supervision, he/she is responsible for following the plan of care established by the nurse assessing the patient. The Nursing Assistant assists in performing and providing nursing care, duties, and tasks for patients of all ages. Job Description Recognizes and reports to the registered nurse or medical provider abnormal findings related to vital signs, clinical signs and symptoms, and laboratory findings. Implements nursing care including, but not limited to: Takes and records vital signs and reports deviations to the registered nurse. Collects specimens (urine, stool, and sputum). Completes finger stick glucose monitoring. Monitors intake and output, including monitoring IVs. Documents vital signs and other medical data to the appropriate record. Initiates appropriate resuscitative measures in an emergency. Operates a variety of specialized medical equipment, such as suction pumps, oxygen equipment, automatic BP cuffs, and oxygen saturation units, etc. Recognizes malfunctioning and unsafe equipment and initiates corrective action. Initiates appropriate action when safety measures are required to protect patients. Maintains a safe environment through the practice of Universal Precautions and Body Substance Isolation, medical waste/chemical management and containment. Isolates infected patients. Cleans patient contact areas and equipment according to policies and OSHA regulations. Promotes patient advocacy and confidentiality. Directly observes and evaluates patient care. Participates in ongoing nursing quality assurance program. The Nursing Assistant will function in primary care under the supervision of the clinical nurse in the team with ultimate supervision by the Nursing Supervisors or his/her designee to ensure patient care is provided in a safe and efficient quality manner. Assists with and makes recommendations about supplies and equipment needs. Maintains clean, neat, and safe work environment. Demonstrates ability and willingness to adapt to special circumstances, such as, staffing shortages, patient emergencies, fluctuations in census, and disasters. Participates in cross training of services within the nursing department. The Director of Nursing for Primary Care/Senior Practice Manager or his/her designee will schedule cross training. The Nurse Supervisor, Clinical Nurse or his/her designee makes assigned duties. The Nursing Assistant provides nursing care according to established procedures; under the supervision of the Registered Nurse Supervisor/Clinical Nurse. This is done under the supervision of the Director of Nursing for Primary Care/ Senior Practice Manager, and Director of Division of Nursing or his/her designee. The work is evaluated for technical soundness and adherence to professional standards. Job Knowledge Knowledge and skill to perform basic clinical nursing care to acutely ill patients and assist patients in their daily living activities. Knowledge and skill to assist the care provider in treatment and examinations performed in the outpatient setting. A practical knowledge of performing prescribed treatment plans such as dressing changes or soaks. Knowledge of proper handling and collection of specimens, performing vital signs and recognizing abnormal values. Basic knowledge of diseases and illnesses and the ability to recognize and report changes in the patient's condition to the registered nurse. Page Break A practical knowledge of the medical facility's organization and services, the basic rules and regulations governing visitors and patient treatment, and practical knowledge of standard procedures, medical records, and medical terminology. A basic knowledge of diseases, medical and surgical procedures, as well as standard abbreviations used by the medical staff. A thorough knowledge of recording and documenting medical information. Knowledge and skills in operating specialized medical equipment, such as suction pumps, oxygen equipment, etc. Applicant must have a valid North Carolina driver's license. Education/Experience High school graduate or GED, Successfully completed an accredited program in Nursing Assistant, Certified as a Nursing Assistant (CNA), Current Basic Life Support (BLS), or Advanced Cardiac Life Support (ACLS) may be substituted, is required of the position. Can be acquired through the facility following appointment to position. Preference given to applicants who have specialized training in CNA. No experience required of position, will provide training. Proficiency rated at 6 weeks. Contacts with Others Contacts are with patients, families, hospital personnel, and community agencies. Contacts with patients and families are to provide and assist with care. With hospital personnel and community agencies, contacts are to exchange information for the purpose of coordinating patient care activities. The Nursing Assistant is assigned duties based upon the diagnosis of the patient, his/her condition, and special circumstances related to his/her needs. Confidential Data The incumbent has access to highly confidential patient medical and personal information. The Privacy Act of 1974 mandates that the incumbent shall maintain complete confidentiality of all administrative, medical and personnel records and all other pertinent information that comes to the individual's attention or knowledge. The Privacy Act carries both civil and criminal penalties for unlawful disclosure of records. Violation of such confidentiality shall be cause for adverse actions. Responsibility for Accuracy The incumbent is responsible for accuracy of work performed. The Team Leader, supervising registered nurse, or immediate supervisor reviews work for accuracy and determines steps to prevent errors from reoccurring. The Nursing Assistant will follow the plan of care established by the registered nurse according to individual patient needs and established hospital policies and procedures. The purpose of the work is to provide patient care that contributes to completion of the prescribed plan of care and discharge of the patient. The work affects the physical and psychosocial wellbeing of the patients and their families. Completion of duties affects the attitude of patients and efficiency with which the hospital provides service and therefore could have a negative effect on patient outcomes. Guidelines consist of nursing and medical policy and procedures, standing orders, standards of care, and hospital and agency policies. Must, also, comply with FPM, MRS, PHS, IHS, and State regulations. The employee determines the order and sequence of care provided to the patient based on the patient's condition and priorities of need. Mental/ Visual/ Physical Effort Work in the various services within the nursing department requires considerable walking, standing, bending, pushing, and lifting in helping patients to and from beds, wheelchairs, and stretchers. These same activities are required in moving equipment and medical supplies. May be responsible for lifting over 15 pounds. Resourcefulness and Initiative The Nursing Assistant works under the direction and supervision of a Registered Nurse. Environment The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, irritant chemicals and explosive gases. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.

Targeted Case Manager serves individuals with mental health and substance abuse disorders who require assistance to gain access to necessary care: medical, behavioral, social, and other services appropriate to their needs. Services include case management assessment, person-centered planning, referral and linkage, monitoring, and follow-up. The Targeted Case Manager will follow specific policies and procedures for the Family Safety Program and Family Intensive Treatment. Essential Duties and Responsibilities Direct Service Job Duties Provide the following case management functions according to CIHA policy and procedure and DMA Clinical Coverage Policy 8L: case management assessment; person-centered planning; referral and linkage; and monitoring and follow-up. Provides documentation of all treatment and clinically significant events in the Electronic Health Record as prescribed by CIHA policies and quality assurance standards. When assigned to provide services for adults, or for children and families, the employee will fulfill duties as outlined in CIHA policy and procedure related to the specific population served. When assigned to provide case management services for clients in the Buprenorphine Clinic, the employee will fulfill duties as outlined in CIHA policy and related procedures. Gather and document necessary information, including medical, physical and functional, psychosocial, behavioral, financial, social, cultural, environmental, legal, and vocational or educational areas. Develop a person-centered treatment plan which incorporates what is important to and for the client, and which is geared to achieve clinical outcomes. Provide timely information to treatment team members regarding client status, progress, and safety. Utilize judgment in carrying out CIHA policy for risk assessment and crisis intervention. Collaborate with the medical staff and other health professional/agencies to facilitate patient care, discharge and follow-up. Provide consultation to patient and family in matters directly related to patients' limitations, finances, adjustments to medical condition, and ongoing treatment. Develop and implement discharge plans, follow-up care, and transfers to other behavioral health facilities as appropriate. Implement and follow the provisions contained in all applicable privacy/confidentiality policies, procedures, and practices for maintenance and release of patient records and clinical information, including EBCI, CIHA, IHS, DHHS, HIPPA, JCAHO, CFR 42, or other licensing bodies. Responsible for attending clinical staffing as an integral component of a treatment team, facilitating the discussion of client data, and formulating changes to the treatment plan. Participate in meetings to review and identify opportunities to improve the program and treatment provided, and recommend corrective action when problems are identified. This includes assisting with changes in policy and procedure, which would improve service delivery. Assists with changes in CIHA/Analenisgi policy and procedure, as needed. Provide written, telephone, and face-to-face consultation services to various persons and organizations that affect the patient. These include schools, courts, probation officers, physicians, hospitals, medical care providers, law enforcement officers, social services, and community agencies. Represents CIHA at regular team meetings for progress review and during emergency meetings dealing with high-risk situations. Participate in community planning and implementation of programs to help resolve such complex issues as improving coordination of services or developing programs to serve the community. Collect and report on data necessary for client care according to procedure and as directed by supervisor. Expected to obtain continuing education both through in-service training and through access and tuition payment for approved training seminars and workshops. This position may be expected to provide sufficient billable/reimbursable Targeted Case Management services to achieve the productivity standard established for areas of responsibility if needed. this position. Standard is may be based on "actual minutes" billable/reimbursable hours of service provided, divided by available hours in a given period. Effectively utilize an electronic medical record and other software required for operation in the CIHA system This position may require support to CIHA primary care nurse care managers as defined by standards set for specific populations. Other duties as assigned. Education/Experience/Minimum Qualifications “Qualified Professional” means within the mh/dd/sas system of care: Individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in mh/dd/sa with the population served; or Graduate of a college or university with a Master's degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full-time, pre or post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or Graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has two years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or Graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling. This category includes Substance Abuse Professional, Certified Alcohol and Drug Counselors (CDAC), Certified Clinical Supervisor (CCS), Licensed Clinical Additions Specialist (LCAS) * Job Knowledge Knowledge of the population served. Knowledge of Cherokee culture preferred. Skill in establishing rapport with a patient and in applying techniques of assessing psychological, behavioral, and psychosocial aspects of patients problems. Ability to establish and maintain effective working relationships with members of caseload and their families, other professional disciplines, and a variety of governmental and private resources and organizations in the community. Ability to express ideas clearly and concisely and to plan and execute work effectively. Knowledge of crisis intervention with individuals and families experiencing acute episodes of distress. Originality and initiative are required in the daily performance of tasks. Knowledge of principles, techniques, and practices, and their application to complex casework, group work, and community problems. Knowledge of a wide range of medical, behavioral and psychosocial problems and linkage to treatment. Knowledge of governmental and private organizations and resources in the community. Knowledge of the laws, regulations, and policies, which givern the program. Knowledge of the impact mental illness on patient's ability to negotiate treatment recommendations, current treatment approaches, modalities of care, and substance abuse and other programs or services available to patients. Willingness to learn more about Cherokee culture/population and to have considerations for his when identified. Complexity of Duties This position is responsible for assisting in maximizing the available resources to develop and maintain behavioral health services for EBCI children and families that best meets the constantly changing needs of the community. Must have the ability to interpret policy, laws and regulations in order to make decisions when a precedent is not available. Duties require the application of judgment and problem solving skills in order to be effective. Judgment often involves decisions that may have life or death results. At times may be dealing with individuals who are highly agitated, emotional, or out of touch with reality. Supervision Received Works under the direct guidance of the Family Safety Supervisor. , Child Services Manager, and/or Behavioral Health Clinical Director where goals, objectives, policies, and procedures are well defined. Works independently within applicable licensing regulations where latitude for creative thinking, initiative and discretion are given to achieve department goals and objectives. Responsibility for Accuracy Errors should be identified and corrected in a timely manner Failure to properly document, convey or interpret clinical data can adversely impact client care. Ineffective health planning could have adverse effects on the health status of the community by limiting access to necessary resources. Accuracy of data and research is critical in the allocation of tribal resources. Employee is responsible for adherence to policy and procedure. Inappropriate actions or inaccuracies in judgment could result in improper diagnosis and treatment, serious liability for CIHA, or more serious health risks to patients. Contact with Others Interacts frequently with coworkers, hospital staff, patients, and other health professionals for the purpose of exchanging information, obtaining, or providing assistance. Employee may serve on committees, boards and advisory councils, as appropriate. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality is required when dealing with patients and families. Confidential Data The provision of medical care requires that the incumbent maintain strict appropriate confidentiality regarding all patient information. The employee will have access to patient records and highly confidential information and must function with utmost integrity to safe guard this information. The employee complies with EBCI policy on confidentiality of patient records, Cherokee Indian Hospital Authority Confidentiality policy, HIPAA, and other federal law requirements. Violations of confidentiality regulations may result in disciplinary action and other action as allowed by federal regulations. Emergency Privileges In the case of an emergency, any member of the Medical Staff, to the degree permitted by his/her license shall be permitted to do everything possible to save a patient's life or save a patient from serious harm, regardless of the individual's clinical privileges. This shall be defined as those situations in which a delay could result in serious harm or death and in which a more qualified member is not immediately available. Mental/Visual/Physical Environment Job duties can be mentally and emotionally stressful at times given the complexity of the duties, management and supervision of staff and the clinical areas being addressed with the people being served. Close mental concentration and attention to detail are required. Physical activities require the ability to be mobile, sit, reach, bend, and be in front of groups and deliver training for extended periods of time. Some physical exertion and stamina is required such as required to transport training materials or to travel. Must have visual acuity, manual dexterity, and the ability to speak and hear. Must be able to lift 30 lbs. Position requires: stand (under 1/3 time); walk (under 1/3 time); sit (to 2/3 time); talk or hear (over 2/3 time). Weight lifted or force exerted: none. Special vision requirements: Close vision (clear vision at 20 inches or less). Work Environment The employee works primarily at the PHHS building with occasional service provisions in the community, at the hospital, inpatient or outpatient clinical environment but may be required to work at other offices and locations as needed. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, irritant, chemical and explosive gases. Employee must strictly adhere to OSHA guidelines and protocol for maintaining sterile conditions. Some travel is required. Infrequent overnight travel may be required for meetings or to attend training. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.

Turn your calling into a career at Baptist Children's Homes of NC as a Foster Care Case Manager! OUR MISSION: Sharing hope... changing lives. OUR VISION: To provide the highest quality of Christian services to children, adults, and families in a caring culture of measurable excellence. FOUNDED: November 11, 1885 by John Mills in Thomasville, North Carolina. WHERE WE SERVE: We serve all 100 North Carolina counties and operate locations in 30 communities throughout North Carolina, South Carolina and Guatemala. We believe every child deserves to be cared for by a loving family in a safe, stable home. Through our EVERY CHILD Foster & Adoption Ministry, Baptist Children's Homes of North Carolina is able to train and equip families to become licensed foster care families and adoptive families. We also partner with churches to train and license families within the congregation or to begin their own foster and adoption ministries. We work with families to become registered foster care families. These families are committing to caring for and loving a child for a brief or extended period of time with the ultimate goal of the child returning to their biological families. Our Foster-to-Adopt program is designed to find permanent homes for children currently in the foster care system when re-unification is not possible. The ultimate goal of this program is to provide an option for permanency for these children through the adoption process. Learn more at bchfamily.org! Job title: Foster Care Case Manager Location: Clyde, NC Method to apply: bchcareers.org Starting pay at $21.91/hr SUMMARY The Foster Home Case Manager is to perform duties and responsibilities related to the function of the Foster Care Ministry enabling the foster families and children in care to function at the highest level of competency in carrying out the ministry's and Agency's policies, procedures and programs. These activities relate to teamwork, group work, work with family according to the developed plan, family and custodian contacts, community resources, and case record management. QUALIFICATIONS: * Minimum of 23 years of age. * Bachelors of Social Work OR * Bachelor's Degree in Human Services or related field, from an accredited University or Accredited Seminary AND one-year experience with population served OR * Bachelor's Degree in unrelated field, from an accredited University or Accredited Seminary AND two years' experience with population served * Valid drivers' license and be able to operate an agency vehicle to transport children. * Must have the capability to manage, plan, organize, implement, monitor and maintain agency programs as well as adhere to accreditation standards and N.C. licensing requirements * Meets the general qualifications for employment as outlined in the agency's personnel policies * Respects the cultural diversity of children, and strives to create a positive relationship ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervision: * Prepares for and participates in regular supervisory conferences * Participates in 90-day and annual staff performance evaluations * Keeps supervisor informed on current status of total work responsibilities Policies and Procedures: * Functions within the guidelines of the job description and the Program of Intentionalized Services * Represents the agency's philosophy, purpose, and programs to groups, individuals, and referral agencies in a professional and objective manner Professionalism/Teamwork: * Demonstrates knowledge of and ability to work as a member of the foster home team * Has knowledge of and supports the roles of other team members * Respects the right of the team to be involved with the child and his/her family * Shares with their team members information necessary for foster home and Treatment Team decision making * Supports the team in providing daily care to meet the needs of children and maintaining a positive environment * Participates as a team member in team meetings and other staff meetings * Participates in ongoing monitoring of effectiveness of the team's functioning * Researches and conducts foster parent training on appropriate subjects as assigned * Provides leadership in creating and maintaining therapeutic milieu * Works closely with the Division of Social Services Social Worker * Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within BCH. * Participates in the agency's Performance Quality Improvement (PQI) program as needed. Clients/Foster Families: * Facilitates FAC, admission, intake, transfer, and discharge conferences * Provides leadership role in child and family conferences and coordinates and implements the Plan of Service and Plan of Service Reviews with each family * Recruits and licenses foster families, provides and/or facilities required training. * Provides support, encouragement, recognition of feelings and problem-solving which compliments family work and family therapy * Arranges family contacts, emergency contacts, financial accounting, scheduling of appointments, behavior infractions, obtaining consents, in-home plans, and in reporting medical, school, and other daily events * Establishes and maintains relationships with resources for client systems and assists family/custodian in securing appropriate internal and external community resources to meet the family's needs * Conducts psycho-educational groups to include but not be limited to peer pressure, social skills, anger management, independent living, group building initiatives, communication, decision making, chemical dependency, self esteem * Supports medical, dental and other appointments for youth in care * Sets the tone that clarifies BCH's "Family Systems" approach to family work, if the goal is family reunification * Conducts routine home visits to the foster home * Recruits foster families by presenting need for foster homes to individuals and groups * Conducts foster home application studies in keeping with BCH policies and procedures and licensing standards * Submits all required paperwork for foster home initial licensing and renewals * Orients and trains new foster parents to achieve understanding of their roles, responsibilities, expectations, etc. * Provides ongoing training to meet state and accreditation requirements and special needs of foster parents * Is available to foster parents on a regularly-scheduled and emergency basis to assist with identified issues and crisis needs * Assists foster parents with the securing of community resources identified as needed by the team Record Keeping: * Keeps all client files and documentation of case activities current this includes, but is not limited to, Admission Documents, MIGS, Plan of Service, Plan of Service Review, Summary Dictations, Individual Crisis Management Plans, Outcome Measurements, Consents, Progress Notes, Admission, Transfer, Discharge Memo's, Alerting Slips, Court Reports, Aftercare Plans Knowledge and Training: * Continually increases knowledge and skills by taking steps necessary to stay in touch with current trends in the field of foster care * Consistently and effectively applies professional knowledge and skills in fulfilling the responsibilities of the position * Has a body of knowledge and skills necessary to carry out the responsibilities of the position * Demonstrates a knowledge level of current trends in the area of services to families and children * Develops a pool of external resources for supporting services on an as needed basis * Demonstrates and implements a working knowledge of skills in working with family systems, individuals and groups * Participates in Family Systems Trainings

**Voted Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services two years in a row!** Open your home to provide an individual with intellectual and developmental disabilities a unique opportunity to live with a family unit. AFL living enables a person to live in a private home with a family and receive 24-hour supports and habilitation. Easterseals PORT Health is seeking a person interested in becoming an Alternative Family Living (AFL) Provider in North Carolina. As an AFL provider, you will have an individual come to live with you who possesses intellectual developmental disabilities and/or possibly mental health challenges. Our supported individuals each have their own identities with varying levels of needs and we pride ourselves on connecting people with the “right fit”. As an AFL provider, you will offer a stable and caring home where they can live, grow and integrate into the community working toward goals of daily living skills/independence. Depending on the supported individual, he/she may attend a day program or receive other services in addition to what the AFL will be providing with residential services. CNA or DSP Experience is preferred! This is an opportunity for an independent contractor and is not an employment position. If you would like additional information on how to become an AFL Provider in the North Carolina please contact Amani Alsberry via email at *********************************. About Easterseals PORT Health Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia. Our working environment supports employee and client health with a ‘no tobacco' use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles. We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That's why we listen, seek to understand & act to make ESPH an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self & Learning & Growing (IDEAL) organization. Applicants of all abilities are encouraged to apply!

Bridging Futures Case Manager Location/Schedule: Crossnore, NC (Avery Campus); Full-Time. Travel throughout the assigned region will be required. Your Impact: As a Bridging Futures Case Manager, you'll play a meaningful role in helping young adults ages 17-21 transition into independence with confidence and support. Every day, you'll walk alongside teens and young adults who have experienced trauma - helping them navigate housing, education, employment, health care, life skills, and community supports. Your work directly shapes outcomes for youth preparing for adulthood. You'll collaborate with an interdisciplinary team, champion permanency and stability, and help young people build the resilience and long-term supports they need to thrive. Hiring Range: $43,000 to $52,000 annually - Compensation is based on experience and qualifications. Candidates who meet only the minimum requirements can expect to start at the beginning of the range, while those with additional and relevant experience and/or advanced skills may be considered for higher starting pay within the range. Benefits: * Defined Contribution Benefits Plan including options for: * Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance * Life, Short-Term Disability, and Long-Term Disability plans * Critical Illness and Accident coverage options * Flexible Spending Plan * 401k with employer match (up to 6%) * Paid Parental Leave - Based on Tenure * Ongoing Training * 20 Days PTO, 11 Paid Holidays Education/Experience: * Meets requirements for a Qualified Professional which are: * Master's degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and Futures; or * Bachelor's degree in a human services field and two years' experience with the current population; or * Bachelor's degree in a non-human services field and four years' experience with the current population * Two (2) years experience as a Case Manager or similar direct care position required. * Experience working with teens/young adults in residential programs, foster care, or youth mental health services preferred. Skills and Competencies: * Strong understanding of the mental health and child welfare systems, along with the ability to navigate community resources and system-of-care networks. * Ability to work collaboratively within an interdisciplinary team while also exercising sound independent judgment when making decisions. * Excellent organizational skills, including the ability to manage documentation, maintain electronic records, and prioritize multiple tasks effectively. * Demonstrated trauma-informed communication skills and the ability to build trusting, professional relationships with young adults and their support systems. * Ability to remain calm, flexible, and solution-focused when responding to crises or challenging situations. * Proficient with technology, including Google Workspace, Microsoft Office, and Electronic Health Record systems. * Committed to cultural humility, inclusive practices, and supporting youth who come from diverse backgrounds and experiences. * Brings enthusiasm, creativity, and a willingness to learn, adapt, and contribute positively to a team-driven, mission-centered environment. Key Responsibilities: * Manage a caseload of up to 15 young adults in the Bridging Futures program. * Facilitate development and updates to the Person-Centered Plan (PCP). * Coordinate with DSS, DJJ, school staff, community providers, and clinical professionals. * Link youth with permanency planning services, life skills training, community resources, and natural supports. * Document progress, interventions, and critical incidents within the Electronic Health Record. * Assist youth in crisis situations using trauma-informed approaches. * Support transitions to independence (housing, education, employment, finances). * Build strong therapeutic relationships with clients and their support systems. * Provide transportation and support for appointments and activities as needed. * Maintain ongoing communication with guardians, providers, and team members. * Submit and follow up on Level 2 & 3 Critical Incident Reports. * Gather service records, educational documentation, and medical records. * Promote safety, inclusion, and Sanctuary Model practices across all interactions. Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.

Bring Your Passion. Are you ready to make a difference in someone's life? Appalachian Community Services (ACS), an ncg CARE partner, is seeking compassionate, motivated, and energetic Community Mental Health Assistant to join our team. In this rewarding role, you'll provide support services such as monitoring, supervision of clients, assisting with meals, transportation to offsite activities (ARU specific), facilitating as directed, goals and recovery education groups, peer support techniques (for staff with peer support training) etc. If you love working with people, thrive in one-on-one interactions, and want a career with purpose, this is the opportunity for you! Build Your Purpose. Compensation: $17.36 Position Responsibilities: We are seeking a Community Mental Health Assistant to work either full-time to provide support services such as monitoring, supervision of clients, assisting with meals, transportation to offsite activities (ARU specific), facilitating as directed, goals and recovery education groups, peer support techniques (for staff with peer support training), intervention in client's behavior per protocol and under supervision, assisting clients with completion of daily living skills, wellness recovery action planning and post crisis plans, visual monitoring of all clients per acuity protocol, provide accurate reports, complete required documentation, vital signs and/or collection of lab specimens, completion of any assigned paperwork and documentation necessary for medical records or billing purposes, answer a multi-line phone system in a professional manner, take messages, and transfer calls and other assigned tasks. Qualifications: High School Diploma or GED. Prefer one year's experience working with population served, or Certification as a CNA or PSS. Grow with Us. At Appalachian Community Services, we're committed to supporting both our clients and our team members. As part of our team, you'll enjoy: Paid training and mileage reimbursement. Flexible full-time and part-time schedules. Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists. Health Savings Account (HSA) or Flex Spending Account (FSA) Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget. Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp. Generous Paid time off. Employee referral program bonus. Join a supportive and dedicated team at Appalachian Community Services, where we strive to promote the emotional and physical well-being of those we serve in a safe and respectful environment. Appalachian Community Services (ACS) an ncg CARE partner, provides mental health, substance abuse, and intellectual/developmental disability services to individuals and families within the seven western counties of North Carolina. Our mission is to promote the emotional and physical well-being of consumers in a safe and respectful environment. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ncg CARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncg CARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ******************. ncg CARE participates in the E-Verify program. Therefore, any employment with ncg CARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. ncg CARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future. EEO is the Law EEO Supplement E-Verify Family Medical Leave Pay Transparency ncg CARE and all partner affiliates maintain a drug-free workplace. Qualifications: High School Diploma or GED. Prefer one year's experience working with population served, or Certification as a CNA or PSS. Grow with Us. At Appalachian Community Services, we're committed to supporting both our clients and our team members. As part of our team, you'll enjoy: Paid training and mileage reimbursement. Flexible full-time and part-time schedules. Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists. Health Savings Account (HSA) or Flex Spending Account (FSA) Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget. Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp. Generous Paid time off. Employee referral program bonus. Join a supportive and dedicated team at Appalachian Community Services, where we strive to promote the emotional and physical well-being of those we serve in a safe and respectful environment. Appalachian Community Services (ACS) an ncg CARE partner, provides mental health, substance abuse, and intellectual/developmental disability services to individuals and families within the seven western counties of North Carolina. Our mission is to promote the emotional and physical well-being of consumers in a safe and respectful environment. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ncg CARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncg CARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ******************. ncg CARE participates in the E-Verify program. Therefore, any employment with ncg CARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. ncg CARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future. EEO is the Law EEO Supplement E-Verify Family Medical Leave Pay Transparency ncg CARE and all partner affiliates maintain a drug-free workplace.

Position Type: Full time LCAS, LCMHC, LCSW, LMFT and Licensed Psychologist/Psychological associates may qualify for the Licensed Workforce Loan Repayment Program working in this area through NCDHHS: Licensed Workforce Loan Repayment Program A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina. The agency was founded on the belief that when people truly care and are willing to go the extra mile, we will not only improve lives, but we will also create success in the lives of the people we support. To more about us, visit our website at ************************** Why apply at A Caring Alternative? We celebrate diversity, so bring YOU! We want you to be proud and comfortable to bring your true self and we strive to enhance the value of our work through respectful curiosity of one another's culture. Competitive Payrates! We offer a competitive rate of pay. Work related mileage is paid tax free. Free Clinical Supervision! If you are provisionally licensed, our company pays for this benefit directly to our clinical supervisor in the amount of $200 per month/$2,600 per year. Clinical supervision is provided by clinicians within our agency who will allow you to acquire new skills and grow in your ability to provide quality services during your employment with our company. Be a Team Member! As a member of our team, we are dedicated to promoting your talents, skillset, and energies to improve the environment and quality for those we serve. We are in the business of caring and committed to building an organization where our team can grow together by helping others. Strong Core Values! Join our values-based, family-owned company with a culture that we care. Flexibility! We work in a team environment and promote flexibility. One of our core values is that our employees have a healthy work-life balance. Training! Solid training is provided & paid for by the company. Free CPR, First Aid and NPI training. CEUs are available and external training is also paid for by the company. Benefits! We offer a comprehensive benefits package for full time employees. Company laptop provided for most positions 401(k) & Roth retirement plans Company matching 401(k) & Roth 11 paid holidays Direct deposit Paid Time Off accrual begins upon hire, 100 hours first year Major medical, dental & vision insurance plus 16 hours paid sick time after 60 days Company paid Life Insurance policy Short term & long-term insurance available Employee Assistance Program for free financial, emotional & legal help Qualifications This position is responsible for providing intensive clinical therapeutic services to clients with identified mental health or substance abuse diagnosis. Responsibilities Include: Provide clinical services using evidence-based practices in a person centered manner, including admission assessments and comprehensive clinical assessments Participate in creation of Person Centered Plan (PCP) meetings and amend as required by consumer needs Participate in service planning, therapeutic intervention, related case support, and documentation in clinical records Consult with contractual physicians, psychiatrists, nurses, and community providers as it pertains to treatment Enter notes into electronic health record within set deadlines Basic Requirements: Ability to perform tasks on the computer including working with Microsoft 360, Excel, Word and other basic programs. Valid driver's license, auto insurance coverage and reliable transportation Pass criminal background check and other regulatory checks Provide proof of your education Education and Experience Required: Master's Degree in Social Work, Clinical Counseling, or reacted field. A least one-year experience with the mental health population. Exceptional written, oral, interpersonal, and organizational skills. High level proficiency in Microsoft Office- MS Word, Excel, Access, and PowerPoint. Or an equivalent combination of education and experience. Licensure/Certification Requirements: LP, LPA, LCSW, LCSWA, LCMHC, LCMHCA, LMFT, LMFTA Resume must include degree earned (major & minor), graduation month & year, relevant employment dates including month and year, and populations served. A Caring Alternative, LLC a CARF accredited service provider with facilities in Asheville, Hickory, Marion, Statesville, and Morganton, NC. A Caring Alternative, LLC is CABHA certified and a Trauma Informed Agency. We provide an array of services to Alexander, Buncombe, Burke, Catawba, Caldwell, Iredell, McDowell, and Mitchell counties which consist of Assertive Community Treatment Team, Community Support Team, Day Treatment, Integrated Care, Intensive In-Home, Medication Management, Outpatient Therapy, and Therapeutic Foster Care. We are an equal opportunity employer.

Full time | Nights Your experience matters Haywood Regional Medical Cetner is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Mental Health Assistant joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team Join our team in a 33-bed Behavioral Health Unit specializing in adult and geriatric patients. Staffed with compassionate healthcare professionals, including RNs, CNAs, Mental Health Assistants, Psychiatrists, and Mental Health Providers. Operating with a nurse-to-patient ratio of 1:6-1:9, our unit treats a variety of diagnoses such as Major Depressive Disorder (MDD), Bipolar Disorder, Schizophrenia, Borderline Personality Disorder (BPD), and Substance Use Disorder (SUD). Patients may present with psychosis, suicidal ideation, homicidal ideation, mania, or exacerbations of mental illness. This role offers an opportunity to work collaboratively in a supportive environment focused on providing quality care and support to individuals experiencing behavioral health crises. How you'll contribute Performs basic patient care activities as delegated and supervised by an RN, including monitoring vital signs, possibly taking blood glucose measurements, and recording intake and output. Assists patients with tending to personal care and activities of daily living, including but not limited to bathing, grooming, eating, and ambulation. Reports abnormal findings or changes in physical, mental, and emotional conditions to nursing staff. Assists with keeping patient rooms and common areas stocked, clean and orderly. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Certifications: AHA Basic Life Support (BLS) American Heart Association First Aid within 90 days of hire. Handle With Care within 6 months of hire. Minimum Work Experience Six months of experience working with population served or Peer Support Specialist Training or Certified Nursing Assistant (CNA) More about Haywood Regional Medical Center Haywood Regional Medical Center is licensed for 154 beds and offers a comprehensive array of services and 11 multi-specialty physician clinics. We also offer a 54,000 square foot Health and Fitness Center including personal training, indoor pool, massage therapy, and nursery. Clyde is centrally located to all that Western North Carolina has to offer. With our classic Southern charm, we offer a relaxing getaway lifestyle with impressive views of the Smokies and classic Appalachian culture. We are also just a short drive away Maggie Valley, Asheville, and the Blue Ridge Parkway. EEOC Statement “Haywood Regional Medical Center is an Equal Opportunity Employer. Haywood Regional Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Targeted Case Manager serves individuals with mental health and substance abuse disorders who require assistance to gain access to necessary care: medical, behavioral, social, and other services appropriate to their needs. Services include case management assessment, person-centered planning, referral and linkage, monitoring, and follow-up. The Targeted Case Manager will follow specific policies and procedures for the Family Safety Program and Family Intensive Treatment. Essential Duties and Responsibilities Direct Service Job Duties Provide the following case management functions according to CIHA policy and procedure and DMA Clinical Coverage Policy 8L: case management assessment; person-centered planning; referral and linkage; and monitoring and follow-up. Provides documentation of all treatment and clinically significant events in the Electronic Health Record as prescribed by CIHA policies and quality assurance standards. When assigned to provide services for adults, or for children and families, the employee will fulfill duties as outlined in CIHA policy and procedure related to the specific population served. When assigned to provide case management services for clients in the Buprenorphine Clinic, the employee will fulfill duties as outlined in CIHA policy and related procedures. Gather and document necessary information, including medical, physical and functional, psychosocial, behavioral, financial, social, cultural, environmental, legal, and vocational or educational areas. Develop a person-centered treatment plan which incorporates what is important to and for the client, and which is geared to achieve clinical outcomes. Provide timely information to treatment team members regarding client status, progress, and safety. Utilize judgment in carrying out CIHA policy for risk assessment and crisis intervention. Collaborate with the medical staff and other health professional/agencies to facilitate patient care, discharge and follow-up. Provide consultation to patient and family in matters directly related to patients' limitations, finances, adjustments to medical condition, and ongoing treatment. Develop and implement discharge plans, follow-up care, and transfers to other behavioral health facilities as appropriate. Implement and follow the provisions contained in all applicable privacy/confidentiality policies, procedures, and practices for maintenance and release of patient records and clinical information, including EBCI, CIHA, IHS, DHHS, HIPPA, JCAHO, CFR 42, or other licensing bodies. Responsible for attending clinical staffing as an integral component of a treatment team, facilitating the discussion of client data, and formulating changes to the treatment plan. Participate in meetings to review and identify opportunities to improve the program and treatment provided, and recommend corrective action when problems are identified. This includes assisting with changes in policy and procedure, which would improve service delivery. Assists with changes in CIHA/Analenisgi policy and procedure, as needed. Provide written, telephone, and face-to-face consultation services to various persons and organizations that affect the patient. These include schools, courts, probation officers, physicians, hospitals, medical care providers, law enforcement officers, social services, and community agencies. Represents CIHA at regular team meetings for progress review and during emergency meetings dealing with high-risk situations. Participate in community planning and implementation of programs to help resolve such complex issues as improving coordination of services or developing programs to serve the community. Collect and report on data necessary for client care according to procedure and as directed by supervisor. Expected to obtain continuing education both through in-service training and through access and tuition payment for approved training seminars and workshops. This position may be expected to provide sufficient billable/reimbursable Targeted Case Management services to achieve the productivity standard established for areas of responsibility if needed. this position. Standard is may be based on "actual minutes" billable/reimbursable hours of service provided, divided by available hours in a given period. Effectively utilize an electronic medical record and other software required for operation in the CIHA system This position may require support to CIHA primary care nurse care managers as defined by standards set for specific populations. Other duties as assigned. Education/Experience/Minimum Qualifications “Qualified Professional” means within the mh/dd/sas system of care: Individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in mh/dd/sa with the population served; or Graduate of a college or university with a Master's degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full-time, pre or post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or Graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has two years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or Graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling. This category includes Substance Abuse Professional, Certified Alcohol and Drug Counselors (CDAC), Certified Clinical Supervisor (CCS), Licensed Clinical Additions Specialist (LCAS) * Job Knowledge Knowledge of the population served. Knowledge of Cherokee culture preferred. Skill in establishing rapport with a patient and in applying techniques of assessing psychological, behavioral, and psychosocial aspects of patients problems. Ability to establish and maintain effective working relationships with members of caseload and their families, other professional disciplines, and a variety of governmental and private resources and organizations in the community. Ability to express ideas clearly and concisely and to plan and execute work effectively. Knowledge of crisis intervention with individuals and families experiencing acute episodes of distress. Originality and initiative are required in the daily performance of tasks. Knowledge of principles, techniques, and practices, and their application to complex casework, group work, and community problems. Knowledge of a wide range of medical, behavioral and psychosocial problems and linkage to treatment. Knowledge of governmental and private organizations and resources in the community. Knowledge of the laws, regulations, and policies, which givern the program. Knowledge of the impact mental illness on patient's ability to negotiate treatment recommendations, current treatment approaches, modalities of care, and substance abuse and other programs or services available to patients. Willingness to learn more about Cherokee culture/population and to have considerations for his when identified. Complexity of Duties This position is responsible for assisting in maximizing the available resources to develop and maintain behavioral health services for EBCI children and families that best meets the constantly changing needs of the community. Must have the ability to interpret policy, laws and regulations in order to make decisions when a precedent is not available. Duties require the application of judgment and problem solving skills in order to be effective. Judgment often involves decisions that may have life or death results. At times may be dealing with individuals who are highly agitated, emotional, or out of touch with reality. Supervision Received Works under the direct guidance of the Family Safety Supervisor , Child Services Manager, and/or Behavioral Health Clinical Director where goals, objectives, policies, and procedures are well defined. Works independently within applicable licensing regulations where latitude for creative thinking, initiative and discretion are given to achieve department goals and objectives. Responsibility for Accuracy Errors should be identified and corrected in a timely manner Failure to properly document, convey or interpret clinical data can adversely impact client care. Ineffective health planning could have adverse effects on the health status of the community by limiting access to necessary resources. Accuracy of data and research is critical in the allocation of tribal resources. Employee is responsible for adherence to policy and procedure. Inappropriate actions or inaccuracies in judgment could result in improper diagnosis and treatment, serious liability for CIHA, or more serious health risks to patients. Contact with Others Interacts frequently with coworkers, hospital staff, patients, and other health professionals for the purpose of exchanging information, obtaining, or providing assistance. Employee may serve on committees, boards and advisory councils, as appropriate. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality is required when dealing with patients and families. Confidential Data The provision of medical care requires that the incumbent maintain strict appropriate confidentiality regarding all patient information. The employee will have access to patient records and highly confidential information and must function with utmost integrity to safe guard this information. The employee complies with EBCI policy on confidentiality of patient records, Cherokee Indian Hospital Authority Confidentiality policy, HIPAA, and other federal law requirements. Violations of confidentiality regulations may result in disciplinary action and other action as allowed by federal regulations. Emergency Privileges In the case of an emergency, any member of the Medical Staff, to the degree permitted by his/her license shall be permitted to do everything possible to save a patient's life or save a patient from serious harm, regardless of the individual's clinical privileges. This shall be defined as those situations in which a delay could result in serious harm or death and in which a more qualified member is not immediately available. Mental/Visual/Physical Environment Job duties can be mentally and emotionally stressful at times given the complexity of the duties, management and supervision of staff and the clinical areas being addressed with the people being served. Close mental concentration and attention to detail are required. Physical activities require the ability to be mobile, sit, reach, bend, and be in front of groups and deliver training for extended periods of time. Some physical exertion and stamina is required such as required to transport training materials or to travel. Must have visual acuity, manual dexterity, and the ability to speak and hear. Must be able to lift 30 lbs. Position requires: stand (under 1/3 time); walk (under 1/3 time); sit (to 2/3 time); talk or hear (over 2/3 time). Weight lifted or force exerted: none. Special vision requirements: Close vision (clear vision at 20 inches or less). Work Environment The employee works primarily at the PHHS building with occasional service provisions in the community, at the hospital, inpatient or outpatient clinical environment but may be required to work at other offices and locations as needed. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, irritant, chemical and explosive gases. Employee must strictly adhere to OSHA guidelines and protocol for maintaining sterile conditions. Some travel is required. Infrequent overnight travel may be required for meetings or to attend training. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.

Primary Function Under supervision, the incumbent is responsible for a variety of nursing assistant duties established by the Registered Nurse. Under supervision, he/she is responsible for following the plan of care established by the nurse assessing the patient. The Nursing Assistant assists in performing and providing nursing care, duties, and tasks for patients of all ages. Job Description Recognizes and reports to the registered nurse or medical provider abnormal findings related to vital signs, clinical signs and symptoms, and laboratory findings. Implements nursing care including, but not limited to: Takes and records vital signs and reports deviations to the registered nurse. Collects specimens (urine, stool, and sputum). Completes finger stick glucose monitoring. Monitors intake and output, including monitoring IVs. Documents vital signs and other medical data to the appropriate record. Initiates appropriate resuscitative measures in an emergency. Operates a variety of specialized medical equipment, such as suction pumps, oxygen equipment, automatic BP cuffs, and oxygen saturation units, etc. Recognizes malfunctioning and unsafe equipment and initiates corrective action. Initiates appropriate action when safety measures are required to protect patients. Maintains a safe environment through the practice of Universal Precautions and Body Substance Isolation, medical waste/chemical management and containment. Isolates infected patients. Cleans patient contact areas and equipment according to policies and OSHA regulations. Promotes patient advocacy and confidentiality. Directly observes and evaluates patient care. Participates in ongoing nursing quality assurance program. The Nursing Assistant will function in primary care under the supervision of the clinical nurse in the team with ultimate supervision by the Nursing Supervisors or his/her designee to ensure patient care is provided in a safe and efficient quality manner. Assists with and makes recommendations about supplies and equipment needs. Maintains clean, neat, and safe work environment. Demonstrates ability and willingness to adapt to special circumstances, such as, staffing shortages, patient emergencies, fluctuations in census, and disasters. Participates in cross training of services within the nursing department. The Director of Nursing for Primary Care/Senior Practice Manager or his/her designee will schedule cross training. The Nurse Supervisor, Clinical Nurse or his/her designee makes assigned duties. The Nursing Assistant provides nursing care according to established procedures; under the supervision of the Registered Nurse Supervisor/Clinical Nurse. This is done under the supervision of the Director of Nursing for Primary Care/ Senior Practice Manager, and Director of Division of Nursing or his/her designee. The work is evaluated for technical soundness and adherence to professional standards. Job Knowledge Knowledge and skill to perform basic clinical nursing care to acutely ill patients and assist patients in their daily living activities. Knowledge and skill to assist the care provider in treatment and examinations performed in the outpatient setting. A practical knowledge of performing prescribed treatment plans such as dressing changes or soaks. Knowledge of proper handling and collection of specimens, performing vital signs and recognizing abnormal values. Basic knowledge of diseases and illnesses and the ability to recognize and report changes in the patient's condition to the registered nurse. Page Break A practical knowledge of the medical facility's organization and services, the basic rules and regulations governing visitors and patient treatment, and practical knowledge of standard procedures, medical records, and medical terminology. A basic knowledge of diseases, medical and surgical procedures, as well as standard abbreviations used by the medical staff. A thorough knowledge of recording and documenting medical information. Knowledge and skills in operating specialized medical equipment, such as suction pumps, oxygen equipment, etc. Applicant must have a valid North Carolina driver's license. Education/Experience High school graduate or GED, Successfully completed an accredited program in Nursing Assistant, Certified as a Nursing Assistant (CNA), Current Basic Life Support (BLS), or Advanced Cardiac Life Support (ACLS) may be substituted, is required of the position. Can be acquired through the facility following appointment to position. Preference given to applicants who have specialized training in CNA. No experience required of position, will provide training. Proficiency rated at 6 weeks. Contacts with Others Contacts are with patients, families, hospital personnel, and community agencies. Contacts with patients and families are to provide and assist with care. With hospital personnel and community agencies, contacts are to exchange information for the purpose of coordinating patient care activities. The Nursing Assistant is assigned duties based upon the diagnosis of the patient, his/her condition, and special circumstances related to his/her needs. Confidential Data The incumbent has access to highly confidential patient medical and personal information. The Privacy Act of 1974 mandates that the incumbent shall maintain complete confidentiality of all administrative, medical and personnel records and all other pertinent information that comes to the individual's attention or knowledge. The Privacy Act carries both civil and criminal penalties for unlawful disclosure of records. Violation of such confidentiality shall be cause for adverse actions. Responsibility for Accuracy The incumbent is responsible for accuracy of work performed. The Team Leader, supervising registered nurse, or immediate supervisor reviews work for accuracy and determines steps to prevent errors from reoccurring. The Nursing Assistant will follow the plan of care established by the registered nurse according to individual patient needs and established hospital policies and procedures. The purpose of the work is to provide patient care that contributes to completion of the prescribed plan of care and discharge of the patient. The work affects the physical and psychosocial wellbeing of the patients and their families. Completion of duties affects the attitude of patients and efficiency with which the hospital provides service and therefore could have a negative effect on patient outcomes. Guidelines consist of nursing and medical policy and procedures, standing orders, standards of care, and hospital and agency policies. Must, also, comply with FPM, MRS, PHS, IHS, and State regulations. The employee determines the order and sequence of care provided to the patient based on the patient's condition and priorities of need. Mental/ Visual/ Physical Effort Work in the various services within the nursing department requires considerable walking, standing, bending, pushing, and lifting in helping patients to and from beds, wheelchairs, and stretchers. These same activities are required in moving equipment and medical supplies. May be responsible for lifting over 15 pounds. Resourcefulness and Initiative The Nursing Assistant works under the direction and supervision of a Registered Nurse. Environment The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, irritant chemicals and explosive gases. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.

Bridging Families Case Manager Location/Schedule: Crossnore, North Carolina; Full-time Your Impact: Join Crossnore Communities for Children as a Bridging Families Case Manager and make a lasting difference in the lives of children and families. This vital role coordinates care and provides critical support to families navigating the foster care system and the process of family reunification. Your efforts will directly contribute to creating healthy futures and a sanctuary of hope and healing for children in need. Hiring Range: $43,000 to $52,000 annually - Compensation is based on experience and qualifications. Candidates who meet only the minimum requirements can expect to start at the beginning of the range, while those with additional and relevant experience and/or advanced skills may be considered for higher starting pay within the range. Benefits: * Defined Contribution Benefits Plan including options for: * Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance * Life, Short-Term Disability, and Long-Term Disability plans * Critical Illness and Accident coverage options * Flexible Spending Plan * 401k with employer match (up to 6%) * Paid Parental Leave - Based on Tenure * Ongoing Training * 20 Days PTO, 11 Paid Holidays Education/Experience: * Meets requirements for a Qualified Professional which are: * Master's degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and families; or * Bachelor's degree in a human services field and two years' experience with the current population; or * Bachelor's degree in a non-human services field and four years' experience with the current population * Two (2) years experience as a Case Manager or similar direct care position required. Experience in residential programs, foster care, or youth mental health services preferred. Skills and Competencies: * Proficiency in state mental health and child welfare systems. * Expertise in interdisciplinary teamwork and client-centered care. * Strong administrative skills, including electronic record-keeping and process notes. * Exceptional organizational and monitoring capabilities. * Adaptive and creative problem-solving in dynamic environments. * Discretion, sound judgment, and collaborative decision-making. * Advanced proficiency with Google and Microsoft software. * Excellent interpersonal, communication, and organizational abilities. * Ability to manage crisis situations with composure and efficiency. * Commitment to diversity, equity, and inclusion. * Passion for serving children and the child-serving workforce. * Valid driver's license and ability to travel as required. Key Responsibilities: * Build therapeutic relationships with clients, families, and legal guardians. * Collaborate with team members to develop and update person-centered service plans. * Support assessments for children in the program. * Facilitate team meetings with internal staff and external stakeholders. * Maintain positive relationships with schools, DSS, community resources, and more. * Connect families to resources, ensuring seamless access and transportation as needed. * Ensure complete and timely documentation in electronic client files. * Provide court support, advocacy, and testimony as necessary. * Coordinate and facilitate psycho-educational and parent skill-building curriculums. * Manage crisis situations and submit incident reports as required. * Oversee discharge planning, including transition to post-discharge services. * Partner with referrals and admissions teams to assess and intake new clients. * Complete additional client care tasks as assigned by the supervisor. Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.