Clinical case manager jobs in Cape Coral, FL - 117 jobs
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Substance Abuse Counselor
New Season 4.3
Clinical case manager job in Naples, FL
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
New Season operates a number of nationally recognized and accredited methadone treatment centers dedicated to helping individuals with prescription drug abuse and/or opiate addiction regain control of their lives.
We take great pride in treating our patients with dignity and respect in each phase of their treatment experience
Essential Functions:
Works with patients to complete all intakes, admissions, discharges, and transfer paperwork.
Documents patient progress through counseling and interaction through groups.
Completes patient psychosocial and an individualized treatment plan within the required time frame.
Identifies any clinical/casemanagement needs and works to address those needs.
Performs individual, group, and family counseling as required.
Performs direct one-on-one patient conseling through individual or group counseling.
Reports patient abuse, neglect and exploitation as required.
Reports patient grievances as required.
Educates patient in all aspects of treatment, corresponding health issues and steps to recovery.
Obtains Urine Drug Screens and initial patient photo identification.
Assists in monitoring all patient activities on center premises.
Actively participates in community relations activities as directed and authorized.
Ensures the reading and understanding of the Policy and Procedures Manual.
Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA)
Is responsible for obtaining or maintaining proper licensure and/or certification according to specific state requirements.
Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy and any other agency site visits as dictated by the state laws or regulations.
Participates in all staff meetings
Ensures compliance with local, State, Federal and Colonial Management Group, LP rules, regulations and policies.
Always acts in the best interests of the program and company; honors, supports, and protects the proprietary data and rights of the company.
Performs other tasks as assigned by clinic, region or corporate leadership.
Minimum Qualifications:
Education/Licensure/Certification:
Experience in substance abuse field is not required, but preferred
Qualified candidates will have a Bachelor's degree in a related field
Experience Required:
Minimum of 500 hours of experience in substance abuse is preferred
Skill and Ability:
Must possess excellent interpersonal and communication skills
Ability to multitask, prioritize, and be dependable and reliable
Basic mathematics skills
Benefits:
Competitive Pay
3 weeks of PTO
Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance
FSA's and Teladoc services
Life Insurance
Short/Long Term Disability
401k with up to 3% matching
Leadership Development Academy
EOC:
Colonial Management Group, LP./New Season Is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws
Job or State Requirements
BA Degree in a Human Services Related Field
$38k-49k yearly est. 3d ago
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FITT Lee Case Manager
Charlotte Behavioral Health Care 3.8
Clinical case manager job in Punta Gorda, FL
Provide assessment of needs.
Single point of accountability, ensuring continuity of care.
Ensure that participating patients receive appropriate services.
FITT goals are
Provide intensive treatment interventions targeted to parents with Child Welfare cases determined to be unsafe.
Establish a team-based approach to planning and service delivery with community-based care.
Integrate treatment of substance use disorder, parenting interventions, and therapeutic treatment for all family members in one comprehensive treatment approach to include clinical children's services.
Promote involvement in recovery-oriented services and supports.
Provide for immediate access to SA and MH services for parents in child welfare system.
Help parents with substance use disorders recover.
Promote increased engagement and retention in treatment.
Facilitate program, completion and aftercare if desired to promote safety of children, develop a safe, nurturing and stable living situation, provide information to update the safety plan, reduce the number of out of home placements when safe to do so and reduce rates of re-entry into the child welfare system.
Benefits
Full-time
Dental, vision, health, and life insurance.
Employee Assistance Program (EAP).
Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan.
Paid Time Off (PTO).
11 paid holidays.
Must meet eligibility requirements
403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements.
Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff.
Qualifications
Minimum Requirements
Bachelor's Degree with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education or a related field with included study of human behavior and development
Minimum of one (1) year of experience working with adults with behavioral health needs and child welfare involvement
Or
Bachelors' degree with a major in another field and minimum three (3) experience working with adults with substance use disorders.
Ability to pass a level II Background clearance and drug test.
Valid FL drivers' license, insurance, and safe driving record.
Dependable transportation (registered, safe operating conditions, etc.).
For more information regarding the Level II Background Screening click here: ********************************
$28k-36k yearly est. 12d ago
Case Manager III
St. Vincent de Paul Cares 3.2
Clinical case manager job in Port Charlotte, FL
MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity.
SUMMARY: The CaseManager III will provide specialized casemanagement to veterans recovering from chronic, severe and multiple problems such as substance abuse and/or mental illnesses and develops and implementing supportive services and programs to assist clients in achieving greater self-determination, self-sufficiency and permanent housing.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time)
Provide orientation to the facility, its rules and regulations included in its Living Agreement
Assess the individual's strengths, needs, abilities and preferences to assist in the development of housing goals
Design and carry out a Service Plan for each household
Meet twice monthly to monitor progress daily and maintain accurate documentation of progress towards goals and services provided
Schedule and help conduct monthly group sessions to discuss common or shared problems, concerns or issues
Be knowledgeable of veterans' benefits and community resources to facilitate off-site referrals
Organize on-site programs, classes, workshops and social activities, including: substance abuse meetings such as AA, NA, CA; presentations by employers, vocational school educators and others to assist with interview skills, resumes and job placement; informational talks by low-income housing program facilitators, money management experts and home maintenance professionals
Enlist senior veteran clients, former veteran clients and members of veterans' associations to serve as peer mentors to encourage and guide new clients individually or in groups
Develop and maintaining a six-month Aftercare Program for graduates, setting up a schedule for regular contacts to assure they are well-connected with community resources, are living in stable environments, maintaining clean and sober lives, have jobs or income and have successfully reentered society
Develop an Outreach Program to solicit participation in the Center of Hope programs through visits to church groups, homeless shelters, substance abuse clinics, as well as local jails and the SVdP CARES Food Center
Periodically inspect client rooms for cleanliness
Monitor the evening meals
Post information relative to job skills, housing, social events on the bulletin board
Assign and monitor client chores and volunteer hours
Organize and conduct client satisfaction surveys and perform other duties relative to the position including typing, filing, answering telephones, etc.
Provide crisis intervention to address the immediate needs of the very low-income, chronic and non-chronic homeless veteran population
Enforce program rules and procedures to ensure compliance
Provide client access to services and community resources as needed
Facilitate the move to transitional and/or permanent, independent housing, when appropriate
Facilitate groups
OTHER RESPONSIBILITIES:
Complies with all applicable training requirements
Complies with all company safety, personnel and operational policies and procedures
Complies with work schedule to ensure effective operations of Agency programs
Contributes positively as a member of a productive and cooperative team
Performs other duties as necessary to fulfill the St. Vincent de Paul CARES Mission
Employee Benefits:
Health Insurance
Life insurance
Dental Insurance
Vision insurance
Short- and Long Term Disability
120 hours of PTO accrued biweekly starting at day 1 of employment
13 Paid Holidays to include Employee's birthday and Date of Hire
403(b) with employer match up to 3%
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Able to speak, write and understand English
Possess basic computer skills
Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups
Flexible work schedule including evenings, nights, weekends and holidays
Ability to set appropriate limits, work under deadlines and multi-task
Ability to organize, prioritize, self-motivate, and deliver results
Excellent communication and listening skills
Possess strong work ethics
Successfully pass Law Enforcement background screening
Valid Florida driver's license if driving an agency vehicle or a personal vehicle for company business
Must have reliable transportation
Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process
Mission driven attitude supplemented with integrity and passion
Adherence to the highest ethical standards, personally and professionally
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance
Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values
This position requires a Level 2 background screening through the Florida Background Screening Clearinghouse. For more information on screening requirements, process, and disqualifying offenses, please visit the official Clearinghouse Education and Awareness website. ********************************
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Possess basic knowledge of homelessness, severe and persistent mental illness and substance abuse
Basic knowledge of resources in the community available for veteran population, especially services and programs offered by the VA
Ability to form partnerships in the community and seek out community resources
Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities
Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook
Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers
Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations
EDUCATION AND EXPERIENCE:
(Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications)
Bachelor's Degree in social work and/or experience (work, life or volunteer) in social services
Veterans preferred
GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation, standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors, and employees at all levels within the Agency.
WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.
St. Vincent de Paul CARES is an Equal Opportunity Employer.
$30k-39k yearly est. 14d ago
DCM Case Manager - Port Charlotte, FL
Endeavors 4.1
Clinical case manager job in Port Charlotte, FL
JOB PURPOSE:
The Disaster CaseManager is responsible for supporting individuals and families affected by disasters in their recovery journey. This role involves conducting client outreach, assessing needs, developing recovery plans, and connecting clients to appropriate resources and services. The Disaster CaseManager ensures clients' needs are met in a timely, efficient, and empathetic manner while maintaining accurate documentation and adhering to program requirements.
Qualifications
ESSENTIAL JOB RESPONSIBILITIES:
• Conduct outreach to disaster-affected clients.
• Complete eligibility assessments and the intake process.
• Conduct home and community visits to provide ongoing support.
• Collaborate with clients to develop comprehensive recovery plans addressing unmet disaster-caused needs.
• Monitor progress and assess the effectiveness of services through follow-up visits.
• Assist clients in identifying and securing available benefits, community resources, and social services.
• Act as a liaison among family services, health professionals, and other stakeholders to address client needs effectively.
• Maintain accurate and detailed records of client background, case history, and progress towards recovery goals.
• Utilize online software to document and track case information.
• Prepare reports as requested by the CaseManagement Supervisor or Program Manager.
• Meet regularly with the CaseManagement Supervisor to review caseload and receive guidance.
• Provide ongoing program evaluations and suggest improvements to enhance service delivery.
• Participate in workshops, seminars, and other educational activities to foster professional growth.
• Provide status updates and reports on assigned cases as needed.
• Perform additional duties as assigned to support the mission and goals of the program.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."
• ESSENTIAL QUALIFICATIONS:
EDUCATION:
• Preferred: Bachelor's degree in behavioral sciences, human services, or social services.
• Required (in lieu of degree): High School diploma or GED with three (3) years of relevant experience.
EXPERIENCE:
• Bachelor's degree holders: Minimum of two (2) years of experience in child welfare, emergency disaster response, and/or recovery environments. Experience working in multi-disciplinary teams to develop case plans is strongly preferred.
• High School diploma/GED holders: Relevant experience in child welfare, emergency disaster response, and/or recovery environments is required.
• Additional Skills: Bilingual communication skills (English/Spanish) are preferred.
ATTENDANCE: Must maintain regular and reliable attendance as determined by the employer's standards.
LICENSES: Driver's License with clear record required.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Including deployment within 24 hours to disaster locations for as long as 2-4 weeks. Must be available and willing to work nights, weekends and holidays as required to meet business needs Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
$31k-40k yearly est. 13d ago
Community Case Manager (CCM)
Capacity Path
Clinical case manager job in Fort Myers, FL
Job Description
NOTE- This short term contract job involves frequent driving travel in multiple storm impacted counties. We are looking for people who currently reside in these hurricane impacted areas.
Community CaseManagers (CCM) serve as relationship-based support partners to disaster casemanagement and other supportive responding organizations during long-term recovery from Hurricanes Helene and Milton. This role blends disaster casemanagement support, workforce care, and crisis-informed accompaniment.
CCMs operate independently across assigned counties, building trusted relationships with partner organizations, offering informal debriefing and support, delivering brief workshops, and ensuring consistent presence over the duration of the project, approximately 8-10 weeks.
This is not a traditional casemanagement role, nor a clinical therapy role. It is a field-based, relational systems support role grounded in Capacity Path's crisis-informed and resilience-oriented framework. It is about building connections that can foster healing, endurance, and strength to help others recover. In some ways this work may feel like outside sales, becuase you will be traveling to check in on you clients, building new relationships, and becoming a trusted support for them. There is nothing to sell, but that kind of interpersonal and outreach dynamics are what will drive this phase of this project.
Why this role is different:
This role will allow you to make a direct and immediate positive impact on the people, organizations, and communities that you work with. It is a fast paced and incredible chance to assist in long term recovery building strength and resiliency with the relationships you develop. It will involve moments of preasure to find the most important avenues of impact, and a lot of social engagement.
This role is not for shy people who don't want to interact wiht people and initiate converations with our partner orgs on a daily basis.
Core Responsibilities
Relationship & Field Engagement
Serve as the primary Capacity Path Relief liaison to assigned organizations across 2-4 counties
Conduct regular in-person visits and virtual check-ins with partner Disaster CaseManagement organizations
Build trusted relationships with organizational leadership, supervisors, and frontline staff
Provide consistent presence and continuity throughout the project period
Support & Capacity-Building
Offer informal debriefing and supportive conversations to staff impacted by disaster-related stress
Provide light, crisis-informed workshops or brief interventions during staff meetings (in-person or virtual)
Identify emerging needs, stressors, and system challenges within partner organizations and work to alleviate
Connect organizations to additional resources or internal supports as appropriate
Interact with Capacity Path Relief therapeutic staff to build bridges of connection and enhanced support for your filed partner orgs
Autonomous Field Operations
Independently manage assigned relationships and create effective self-directed schedules
Maintain professional boundaries while operating in a highly relational support role
Represent Capacity Path Relief's values, tone, and framework consistently in the field
Be responsible for timelines, results, and impacts in the areas you serve.
Reporting & Accountability
Complete weekly written reports for each assigned organization, including:
Organizations visited
Primary and secondary contacts
Number of individuals supported
Activities provided
Current status and observed progress
Notable needs, trends, or challenges
Participate in daily team check-in calls (minimum four days per week)
Rotate facilitation of team check-in calls as scheduled
Requirements
Timeframe & Commitment
Role Type: Independent Contractor
Duration: 8-10 weeks (based on funding)
Expected Commitment: 32-40 hours/week, 4-6 days
Mix of:
3-4 days/week in-person (fuel stipend)
1-2 days/week virtual engagement + reporting
Temporary, grant-funded position
Combination of:
In-person field visits across assigned counties
Virtual engagement, reporting, and team calls
Evening or weekend work is not typical but may occur occasionally based on organizational needs
Characteristics of a great candidate
Calm, grounded, and relational
Comfortable holding space without “fixing”
Able to build trust quickly without over-promising
Organized enough to document work without being rigid
Resilient and self-regulated in emotionally charged environments
Background in social work, counseling, psychology, coaching, community health, or related field is very helpful
Strongly preferred:
Disaster casemanagement
Long-term recovery programs
VOAD / FEMA / state recovery ecosystem exposure
Required Qualifications
Strong interpersonal skills and emotional intelligence
Comfortable working independently with minimal supervision
Reliable transportation and ability to travel within assigned counties
Strong written communication skills for weekly reporting
Experience in disaster response, community-based work, or high-stress human services environments strongly preferred
Dealbreaker- Need working vehicle for field visits, personal laptop for reports and workshops, and working cell phone.
Benefits
Compensation
Hourly Rate: $25-32/hour (commensurate with experience)
Pay Structure: Temporary, grant-funded position
Pay Schedule: Biweekly, Invoicing required
You will get to work on a great team, with some intense and beautiful work for a short period of time, but will make a REAL difference in people's lives. You will be building upon the work we accomplished in Phase one, where we had 7 facilitators provide resilience workshops throughout the disaster impacted region and made meaningful inroads with 2000+ people. This is work that you will love! We are ready to meet you and to have you lead the charge for real healing and support for this next phase !
$25-32 hourly 1d ago
Case Manager, Positive Youth Development Program
Catholic Diocese of Arlington 4.1
Clinical case manager job in Bonita Springs, FL
Title: CaseManager, Positive Youth Development Program
Reports to: Program Manager
Classification: Hourly/Nonexempt
Catholic Charities, Diocese of Venice, Inc. provides services to people of all races, backgrounds and beliefs. We offer a variety of housing and social service programs to individuals, families and communities across ten counties in Southwest Florida. The Education Caseworker for Positive Youth Development (after-school tutoring and summer enrichment program) helps to coordinate services for children in elementary school and middle school, works closely with the parents or caregivers toward identified goals and academic improvement of children in the program, and acts as liaison with the school system. During the summer, this position assists in the coordination, planning, and execution of summer activities, as well provides coverage at both sites.
Job Responsibilities
To assess students, develop an education plan, establish regular communication with parents and teachers, track progress (grades and behavior), plan daily activities, direct daily routine, and coordinate volunteers.
To coordinate planning and execution of the summer program schedule and activities.
To collaborate with client in-take process and maintain an up-to-date client database.
To comply with all contractual obligations and requirements. To complete all written reports and daily documentation as assigned, punctually and thoroughly.
To comply with agency continuous quality improvement policies.
To work as a member of the PYD team.
To communicate successes and concerns with supervisors.
To learn and adhere to all Catholic Charities personnel policies and regional procedures.
To participate in all required programs and in-service training.
Knowledge of geographic area to travel primarily for the purposes of promoting the program.
The ability to work independently with minimal supervision.
$39k-48k yearly est. 6h ago
Chiropractic Office Case Manager - Patient Advocate
Experience Health & Wellness Center
Clinical case manager job in Cape Coral, FL
Job Description
Experience Health & Wellness Center in Cape Coral, FL is calling all customer service rock stars with some sales experience to apply to join our team as a full-time Chiropractic Office CaseManager - Patient Advocate!
WHY YOU SHOULD JOIN OUR TEAM
We are an established health and wellness center that has an awesome work culture and environment. We pay our Chiropractic Office CaseManagers - Patient Advocates a competitive wage of $18.00 - $23.00/hour. Our team also enjoys terrific benefits and perks, including accrued paid time off (PTO), a 401(k), paid holidays, health stipends, annual bonuses, and birthday and work anniversary celebrations. Plus, we make it easy to apply to this casemanagement job with our initial quick mobile-optimized application. If we have your attention, please continue reading about this phenomenal opportunity where you can use your customer service and sales skills with a compassionate health and wellness business!
WHO ARE WE?
Experience Health & Wellness Center has been rated one of the top clinics in Cape Coral and for good reason! Our unique approach to chiropractic care with a focus on the nervous system helps us provide our patients with high-quality, comprehensive care that relieves pain and leaves them feeling rejuvenated. We specialize in upper cervical chiropractic care, which is a painless spinal adjustment that helps balance the body and nervous system. Our mission is to give, love, serve, and educate our community on holistic healthcare and to help everyone experience true health and healing.
While our dedication to providing natural healthcare drives what we do, the true secret behind our success is our hardworking, talented team of employees. We want to support our team's well-being just as much as our patients', which is why we foster a fun, positive working environment where our employees can grow and thrive. Our employees also enjoy competitive pay and generous benefits.
ARE YOU A GOOD FIT?
Ask yourself: Do you have fantastic communication and interpersonal skills? Can you effectively prioritize multiple tasks? Are you detail-oriented and organized? Can you easily establish a rapport with others? Do you have strong problem-solving and critical-thinking skills? Are you reliable and adaptable? If so, please consider applying for this casemanagement position today!
YOUR LIFE AS A CHIROPRACTIC OFFICE CASEMANAGER - PATIENT ADVOCATE
This casemanagement position typically works Monday - Friday on a 4.5-day schedule.
As a Chiropractic Office CaseManager - Patient Advocate, you serve as an invaluable link that connects patients with our high-quality services. Compassionate and understanding, you consult with patients to discuss their medical needs and to determine what resources would be most beneficial. You help patients decide what services would be best for them and encourage them to follow through with treatment plans. As you speak with patients, you maintain detailed files to accurately reflect the patient's desires and needs. You report this information to chiropractic staff so that all relevant parties know the patient's status and progress.
If a patient doesn't stick with their treatment plan, you reach out to them to discuss the importance of the treatment and the potential consequences of not completing it. You remain friendly and kind during all communications, and you do what you can to make patients feel like they're in good hands. You take great pride in connecting people with life-changing health care and helping our practice better serve our patients!
WHAT WE NEED FROM YOU
Some sales experience
Exceptional customer service skills
If you can meet these sales and customer service requirements and perform this casemanagement job as described above, we would be happy to have you as part of our team!
Location: 33909
Job Posted by ApplicantPro
$18-23 hourly 23d ago
Child Welfare Case Manager - Kinship (0-5)
Childrens Network of Southwest Florida 3.5
Clinical case manager job in Cape Coral, FL
Job Title
Child Welfare CaseManager
State
Florida
Program
Children's Network of Southwest Florida, LLC
Reports to
Child Welfare CaseManager Supervisor
FLSA Status
Non-Exempt (Hourly)
Statement
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
MISSION STATEMENT
The Children's Network of Southwest Florida is committed to working with the community to protect children and preserve families.
General Purpose of Job
To serve children and families with a goal of Reunification and during Post-Placement Supervision. The purpose is to evaluate, coordinate, ensure that the necessary services and treatment are provided; complete required family assessments and ongoing documentation; assist individuals and families by teaming with them to identify goals to maintain and strengthen the family unit. Participate in staffings to ensure parental progress and to maintain child safety and well-being.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
Child Welfare casemanager responsibilities
Oversight of all child welfare related tasks with families
Provide documentation and data on child welfare case activities
Conduct regular home visits to ensure engagement and progress of child/families
Adherence of all data collection into FSFN
Produce periodic reports as requested
Other duties may be assigned as special projects may be requested
Working Hours
CNSWFL's work week is Monday through Friday, 40 hours per week. Your supervisor will advise you of your work hours; however, business office hours are 8:00 am to 5:00 pm. This job will require evening hours as needed.
Travel
Travel in and outside of Circuit 20 (Lee, Charlotte, Collier, and Hendry/Glades counties) is required.
Training
All non-certified Child Welfare Professionals must attend formal instruction (Phase I Child Protection Certification training program). Upon successful completion of Phase I, the candidate will enter provisional status. The candidate will be required to become fully certified within one year of the pre-service training post-test.
All Certified Child Welfare Professionals must complete twenty (20) hours of relevant in-service training on an annual basis.
Supervisory Responsibilities
This position does not have supervisory responsibilities
Education and Experience
Bachelor's degree from an accredited college/university with a minimum of two (2) years of child welfare related experience OR an advanced degree in social work or a comparable human service field
Official transcripts are a mandatory requirement
Must have a working knowledge of community services in our local five (5) county area. Ability to establish and maintain positive working relationships is also a must.
Other Qualifications
Strong organizational and problem-solving abilities
Ability to establish and maintain positive working relationships with others
Ability to work as a team member
Ability to work in a multi-cultural environment
Effective listening skills
Verbal and written communications skills
Be self-motivated and have the ability to manage various work assignments simultaneously
Skills and Abilities
Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, and copier. Must be competent with Microsoft Office Suite programs, including Word, Excel, and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling; excellent written and oral communication skill. Must abide by the highest standards of confidentiality.
pre-employment requirements
Certificates, License, Registrations, backgrounds, drug screens, Etc.
Valid driver's license required, with proof of insurance
Driver's license check is a requirement
Criminal background screening (fingerprinting) (Local Law Enforcement/FBI/FDLE and DCF)
Drug Screening is a requirement
Children's Network participates in E-Verify
Child welfare certification within one (1) year of post-tes
Other Requirements
LANGUAGE SKILLS
Ability to read, analyze, and interpret regulatory documents, contracts, policies and case records. Ability to respond to common inquiries or complaints from management, staff, clients, and outside agencies. Ability to effectively present information to children and families, management, employees, and outside agencies.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with several abstract and concrete variables. Able to anticipate needs and/or problems based on current events and/or situations and to develop solutions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job requires the ability to sit for extended periods; walk; stand; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel or crouch; talk and hear. This job requires visual acuity sufficient to read and to operate standard modern office machines. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is administrative work in an indoor office environment with a moderate noise level (business machines, printers, computers, telephones).
ADA: Children's Network of Southwest Florida, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
EEO: Children's Network of Southwest Florida, LLC does not discriminate on the basis of race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.
Children's Network of Southwest Florida, LLC is a Drug-Free Workplace.
All personnel must demonstrate the following capacities:
A
commitment to empowering others to solve their own problems
Valuing a nurturing family as the ideal environment for a person
A conviction about the capacity of people to grow and change
The ability to establish a respectful relationship with persons served to help them gain skills and confidence
Ability to work collaboratively with other personnel and/or service providers or professionals
The capacity to maintain a helping role and to intervene appropriately to meet service goals
The ability to set appropriate limits
Safety and permanency of children
I certify that the statements above to the best of my knowledge accurately describe the duties performed and agree that I am qualified in education and skill to meet the requirements of the position. If the employee does not agree, indicate here:
Supervisor:
Date:
Employee:
Date:
Reviewing Authority:
Date:
Do Not Agree:
Qualifications
Bachelor's degree from an accredited college/university with a minimum of two (2) years of child welfare related experience OR an advanced degree in social work or a comparable human service field
Official transcripts are a mandatory requirement
Must have a working knowledge of community services in our local five (5) county area. Ability to establish and maintain positive working relationships is also a must.
Must pass a Level II Background Check. For more information please click this link: ********************************
$32k-42k yearly est. 2d ago
Case Manager
St. Matthews House 4.1
Clinical case manager job in Fort Myers, FL
OUR CORE PURPOSE:
As an expression of God's love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.
GENERAL SUMMARY
The primary role of the CaseManager is to provide casemanagement to the residents in the Ft. Myers Shelter. The CaseManager will assist the resident in achieving self-sufficiency through advocacy, setting goals, accessing community resources and support services. Casemanager will work one-on-one with residents to develop goals and evaluate progress.
St. Matthew's House is a faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.
ESSENTIAL TASKS:
Collaborate with residents in the development of their individualized case plan.
Work with residents to identify needs and set goals to be monitored throughout their stay.
Assist residents in completing necessary paperwork for goal achievement, referral services, and supplemental documentation as needed.
Maintain a weekly calendar of all scheduled CaseManagement appointments with residents.
Meet weekly with residents to evaluate their progress and establish stability, preparing accurate, objective, and up-to-date documentation in Mission Tracker for each interaction.
Facilitate spending of NCEF funds to meet immediate needs of resident children.
Refer residents to agencies based on resident's need and in accordance with their case plan.
Work alongside volunteers in providing life skills classes as resident needs are uncovered.
Checks multiple times per week to ensure residents' living areas are properly maintained and in compliance with shelter guidelines.
Provide coverage for the front desk as needed/scheduled. This includes all front desk tasks and functions.
Perform random drug screens on residents as needed.
Ensure that the facility is maintained in a safe and secure manner.
Complete discharge of residents with accurate information.
Meet with immediate supervisor monthly to provide updates on the status of resident's progress.
Attend weekly staffing meeting to review caseload.
Effectively communicate through Outlook Email and Mission Tracker regarding Shelter related needs.
Treat all residents with respect and exercises appropriate boundaries with residents.
Adheres to the Core Values of St. Matthew's House in the workplace.
Any ancillary tasks assigned by the Shelter Director.
Presents the Gospel message to residents when the opportunity is available.
Pray with residents and staff as opportunities are available.
Requirements
Education: High School Diploma required or equivalent. Individuals with Certification in Addiction preferred.
Experience: A minimum of 1 year of experience working with individuals who are homeless or suffering from addiction. Ministerial counseling preferred.
Confidentiality: Works with highly confidential information.
Mental/Visual Demands: Flow of work requires normal mental and visual capabilities.
Physical Demand: Must be able to stand for a minimum of 4 hours at a time and lift at least 25 pounds. Must be able to bend or kneel to the ground.
Working Conditions: Normal office environment.
$31k-35k yearly est. 9d ago
Intensive Community Manager, Complex Care (RN)
Chenmed
Clinical case manager job in Fort Myers, FL
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Intensive Community Care Manager (ICCM) is a Registered Nurse (RN) who works with our highest complexity patients, their primary care physicians, and other members of the care team that provides hyperfocus casemanagement and field nursing interventions to prevent unnecessary hospital arrivals, keep patients engaged in our intensive primary care model and maximize their healthy time at home.
The Intensive Community Managers (ICCMs) will serve as a clinical lead for the Complex Care Team. They will assess, evaluate, and coordinate the team's efforts to stabilize our highest risk patients, with special areas of focus including safe transitions of care from facilities back to our primary care teams, stabilization of our highest risk ambulatory patients and outreach to patients who are assigned to us but are not engaged in care. This person will perform assessments and design comprehensive plans of care, and drive the actions needed to keep the most complex patients safely at home. This professional will also provide clinical supervision to other team members in delivering the plan of care and in other tasks necessary to meet their needs and engage them in care. As a clinical leader for the team, this person will also be deeply involved in prioritizing team efforts and may also become the direct supervisor for some team members. The Intensive Community Manager works in partnership with the PCPs to draft personalized care plans that address patient's immediate needs that cause a risk for unnecessary hospital arrivals.
This position adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Provides in-house, at facility, and telephonic visits to patients at high-risk for hospital admission and re-admission (as identified by CM Plan) with the main goal of preventing unnecessary hospital arrivals for patients that have consented to the program and after successfully completed full course of program.
* Provides home visits to perform field nursing interventions, assess patient, and the development of care plan to identify the goals, barriers, and interventions that will be addressing during the follow up patient visits. Once a patient has completed their episode of care management the register nurse (RN) will review patient chart for discharge and conduct final discharge with patient. Discharge from program may require formal approval from Complex Care Leadership Team
* Conducts supervisory visits with License Practical Nurse (LPN) and patient to provide any additional education patient may need and to oversee appropriate patient discharge from casemanagement.
* Performs clinical, fall prevention, and social determination of Heath screening (SdoH) assessments to include disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient in home setting.
* Performs home field nursing interventions that have been agreed by PCP, Center Leadership, and Complex Care Leadership that would prevent hospital arrival. Such intervention may include taking vital signs, weighing patient, appropriate one time visits ordered by PCP and reviewed by the Manager for approval, and others as determined in Standard Operation Procedures (SOPs)
Coordinate the Plan of Care:
* Conducts/coordinates initial casemanagement assessment of patients to determine outpatient needs and obtains patients consent to program.
* Ensures individual plan of care reflects patient needs and services available in the community or review of their benefits.
* Completes individual plan of care intervention with patients, family/care giver and care team members with a focus of incremental actions that will prevent unnecessary hospitalizations.
* Assesses the environment of care, e.g., safety and security. Conduct fall risk assessment as needed.
* Assesses the caregiver's capacity and willingness to provide care.
* Assesses and educations patient and caregiver educational needs.
* Coordinates, reports, documents and follows-up on multidisciplinary team meetings serving as host or lead for those conversations as needed.
* Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
* Coordinates the delivery of services to effectively address patient needs.
* Facilitates and coaches' patients in using natural support and mainstream community resources to address supportive needs.
* Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
* Establishes a supportive and motivational relationship with patients that support patient self-management
* Monitors the quality, frequency, and appropriateness of HHA visits and other outpatient services.
* Assists patients and family with access to community/financial resources and refer cases to social worker and other programs available as appropriate.
* Collaborates closely with other members of the Complex Care and Clinica Strategy Team such as Hospital Care Managers and Post Hospital Care Coordinators and Manages to ensure patients in their program receive holistic care approval.
* Home visit under the direction of the patient's primary care physician to meet urgent patient needed with the aim of preventing unnecessary hospital arrivals
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
* Critical thinking skills
* Ability to work autonomously
* Ability to monitor, assess and record patients' progress and adjust and plan accordingly
* Ability to plan, implement and evaluate individual patient care plans
* Knowledge of nursing and casemanagement theory and practice
* Knowledge of patient care charts and patient histories
* Knowledge of clinical and social services documentation procedures and standards
* Knowledge of community health services and social services support agencies and networks
* Organizing and coordinating skills
* Ability to communicate technical information to non-technical personnel
* Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
* Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time
* Spoken and written fluency in English. Bilingual a plus
* This job requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
* Associate degree in Nursing required
* Bachelor's Degree in nursing (BSN) or RN with bachelor's degree in home in a related clinical field preferred
* A valid, active Registered Nurse (RN) license in State of employment required. Compact License preferred for states where compact license is available
* A minimum of 2 years' clinical work experience required
* A minimum of 1 year of casemanagement experience in community casemanagement experience highly desired
* Certified CaseManager certification is preferred. Certification through the Commission for CaseManager Certification (CCMC) or the American Association of Managed Care Nurses (CMCN) desired
* This position requires possession and maintenance of a current, valid driver's license.
* Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment
PAY RANGE:
$36.9 - $52.70 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$29k-40k yearly est. 15d ago
Case Manager
Community Assisted & Supported Living
Clinical case manager job in Fort Myers, FL
Make a Meaningful Impact Every Day - Join Our Team! We are seeking a full-time CaseManager to join our compassionate, supportive team! Starting rate of pay $22.00 per hour. Benefits include 3 weeks PTO (prorated), 10 paid holidays, medical, dental, vision, 401K with matching, and more.
Are you looking for more than just a job?
Do you believe that mental wellness deserves dignity, support, and human connection? Join our mission-driven organization where mental health meets independence. This is more than a job. It's a calling.
If you're calm under pressure, kind without effort, and committed to helping others thrive, we'd love to meet you.
Duties and responsibilities
Provides direct assistance to identified client in the accomplishment of activities of daily living, routine program chores, and personal treatment goals.
Demonstrates and coaches the development of skills identified as goals in the service plan.
Provides transportation for identified client to maintain medical or other appointments outside the program.
Develop weekly schedule of activities for clients based on their needs that ensures consistency.
Responds appropriately and in compliance with agency Policies and Procedures to emergent incidents/accidents that develop with client and/or in the environment of care by contacting and reporting to 911 and chain of command.
Engage identified client in community integration by participating in local activities with client (e.g. Library, attending community outings and events).
Communicate with identified collaborative agencies regarding any changes in mental/physical status.
Complete all assigned documentation through communicating information to program staff or/and completing a progress note and uploading required documentation into client's Electronic Medical Record and other human services system if required by position within 48 hours of service.
Maintain safety, security and satisfaction of identified client by monitoring environment of care.
Assess, orient and facilitate the entry of shelter and transition residents into housing units.
Develop individualized service plan including identification of existing barriers to self-sufficiency, setting housing and income goals and developing an action plan.
Coordinate and advocate for the involvement of appropriate professionals and resources from other agencies.
Meet with clients on a regularly scheduled basis to discuss, assess, direct and assist in the removal of barriers to self-sufficiency.
Assist clients to apply for and maintain benefits.
Schedule and conduct house meetings at least monthly.
Screen potential new clients in acute care facilities and the community.
Meet with professionals from outside agencies to conduct outreach for various programs.
Conduct outreach in the community with the homeless population.
Check company email at least once per day, responding timely, appropriately, and professionally to communicate internally and externally.
Complete a monthly peer review.
Complete monthly housing checklist with each resident.
Responsible for clearing out resident belongings after resident vacates property.
Interact professionally with residents, co-workers and community agencies. Must be able to maintain tact and professionalism.
Other duties and responsibilities as assigned.
Qualifications
Candidates must possess a Bachelor's Degree from an accredited university or college with a major in; counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education or a related human services field and have a minimum of one year of full time or equivalent experience working with adults with severe and persistent mental illness,
OR
Bachelor's Degree from an accredited university or college and three years, full time or equivalent, working with adults with persistent mental health diagnosis.
Must have knowledge and must comply with state and federal statutes, rules and policies that affect the target population.
Must have knowledge of available resources for adults with severe and persistent mental illness.
Must have knowledge of the principles and practices of casemanagement.
Demonstrates proficiency in verbal and written skills.
Must demonstrate proficient computer skills (40 wpm).
Must be able to effectively utilize electronic health records.
Must demonstrate adequate knowledge and use of Microsoft Outlook and Excel.
Ability to work with diverse groups and individuals.
Maintains current training requirements.
Must successfully complete all criminal background screens and remain eligible. *********************************
Must pass a drug screen and follow drug-free workplace policy.
Valid FL driver's license, must be able to drive with the ability to become and remain under the agency's insurance policy.
Must have a negative TB screening within 30 days of hire and annually thereafter.
May need to obtain a free from communicable disease statement within 30 days of hire.
Good Moral Character.
Management Expectations and Performance Standards
CaseManager will maintain a caseload of 25+ clients, provide and document 138+ hours of billable services to clients per month, complete all opening paperwork for all new clients, review state outcomes quarterly, review FARS assessments and service plans bi-annually at their due date, complete initial leases and income certifications as well as their reviews annually, and complete all documentation on client services no later than 48 hours after the service has been provided. Must comply with all company policies and procedures and all contract requirements.
$22 hourly 15d ago
Social Services Manager - Skilled Nursing Facility
The Moorings Park Institute Incorporated 3.9
Clinical case manager job in Naples, FL
Moorings Park is seeking a Social Services Manager. The Social Services Manager is responsible for the leadership, oversight, and continuous improvement of Social Services for residents of The Chateau. This role plans, implements, manages, and evaluates comprehensive social services programs to ensure residents' psychosocial, emotional, and social needs are met in accordance with professional standards and all applicable State and Federal regulations. The Social Services Manager serves as a key member of the interdisciplinary leadership team, providing guidance, supervision, and collaboration to ensure high-quality, resident-centered care.
Responsibilities:
Directs, oversees, and evaluates the Social Services program to ensure quality outcomes, regulatory compliance, and continuous improvement.
Develops, implements, and maintains departmental policies, procedures, and best practices consistent with State and Federal regulations.
Provides leadership, supervision, mentoring, and performance management for Social Services staff, including training and professional development.
Coordinates and supervises the discharge planning process with residents, families, interdisciplinary staff, and community agencies to ensure continuity of care and services.
Serves as a resource for complex cases, providing guidance and intervention to resolve psychosocial concerns and reduce negative outcomes.
Ensures residents and families are informed of their rights and responsibilities, including Medicare benefits, advance directives, and personal/property rights.
Leads the resolution of resident and family concerns, grievances, and complaints, ensuring timely investigation, documentation, and follow-up.
Facilitates care conferences, resident and family council meetings, and open communication between residents, families, and staff.
Promotes a culture of respect, transparency, and collaboration throughout the facility.
Ensures accurate, timely completion and oversight of required documentation, including assessments, care plans, MDS coordination, progress notes, and quality assurance studies.
Investigates and reports allegations of abuse, neglect, or exploitation in accordance with regulatory requirements and facility policy.
Reviews and oversees code status documentation quarterly for all long-term care residents.
Prepares written reports related to grievances, investigations, and quality improvement initiatives for the Associate Administrator and regulatory review.
Maintains strong working relationships with interdepartmental leaders, community health professionals, and social service agencies.
Ensures effective communication and collaboration across departments to meet resident psychosocial needs.
Oversees follow-up and support with families or responsible parties following resident expiration, ensuring compassionate communication and proper documentation.
Job Requirements:
Master's degree in Social Work (MSW) from an accredited college or university.
Current, unrestricted Licensed Clinical Social Worker (LCSW) license in the state of practice, in good standing.
Minimum of 3-5 years of progressive social services or casemanagement experience in a long-term care, or skilled nursing setting.
Prior supervisory or management experience overseeing staff, programs, or departmental operations preferred.
Demonstrated knowledge of State, Federal, and Medicare regulations, including CMS requirements applicable to long-term care facilities.
If you are passionate about making a difference in the lives of others and have a strong background in social services, we encourage you to apply. Simply the Best Benefits for our partners include:
FREE health and dental insurance
FREE Telemedicine for medical and behavioral health
Vision insurance, company paid life insurance and short-term disability.
Generous PTO program
HSA with employer contribution
Retirement plan with employer match
Tuition reimbursement program
Wellness program with free access to on-site gym
Corporate discounts
Employee assistance program
Caring executive leadership
$46k-69k yearly est. Auto-Apply 3d ago
ACO Case Manager
Mosaic Health 4.0
Clinical case manager job in Fort Myers, FL
How will you make an impact & Requirements
Compensation:
$85,159.00
to
$106,448.50
$26k-34k yearly est. Auto-Apply 11d ago
Case Manager
Healthy Md
Clinical case manager job in Bonita Springs, FL
The CaseManager (CM) will perform multi-skilled tasks to assist the medical providers. The CM shall assist patients' healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The CM provides hands-on care to patients while adhering to regulatory requirements, standards of care, and organizational policies and procedures, under the direct supervision and responsibility of the Site Manager. The CM will receive guidance from a licensed Nurse Practitioner.
The CM shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment.
CORE JOB FUNCTIONS
Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed.
Contributes to team building by participating in clinic programs and meetings. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
Attains educational knowledge and competencies that reflects current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
Meets diverse communication needs of patients with Limited English Proficiency (LEP).
Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
Demonstrate knowledge of basic medical terminology.
Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
Understands the importance of medical and surgical asepsis. Prepares patients for physician's care with basic instruction and information regarding examination procedures.
Performs routine laboratory tests.
Perform vital signs, EKG, phlebotomy, and document in patient's medical record.
Observes and reports patient's signs or symptoms changes.
Escorts and transports patients to various clinic locations.
Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
Schedules patients for tests and completes required forms for laboratory work.
Provides patient with provider's care instructions and information.
Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.
Adheres to HealthyMD and Clinic-level Policies & Procedures and safeguards HealthyMD's assets.
Travel to different site location to conduct STD/HIV Screenings to help identify individuals at risk. These events can occur before, during or after normal working hours including weekends or holidays.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Qualifications
Education:
High school diploma or equivalent
Certification and Licensing:
Approved MA Certifications Preferred
CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)
RMA- Registered Medical Assistant - American Medical Technologists (AMT)
CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)
NCMA - National Certified Medical Assistant (NHA - NCCT)
NRCMA - Nationally Registered Certified Medical Assistant (NAHP)
American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers
HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification Florida
Driver's License / Experience:
Must have clean and active state drives license
Must have Phlebotomy experience.
$29k-44k yearly est. 12d ago
Case Manager (On-site)
Farah & Farah 4.4
Clinical case manager job in Fort Myers, FL
Farah & Farah is the leading personal injury law firm in Southeast Georgia and Northeast Florida, founded on principles of integrity, hard work, and a commitment to our clients. Based in the heart of downtown Jacksonville, we have successfully recovered millions for those we represent. Our exceptional focus on client care is what truly sets us apart from other firms.
Responsibilities: As a Pre-Suit CaseManager, you will be responsible for gathering essential documents and evidence related to claims and negotiating settlement offers. You will collaborate with your team to draft demand letters and facilitate negotiations.
Manage and negotiate cases with insurance companies
Effectively handle a full caseload
Supervise a dedicated full-time legal assistant
Maintain regular communication with clients
Open new files and establish initial client contact, ensuring ongoing communication
Conduct thorough investigations for each case, gathering and analyzing relevant information, and entering data into the ATO database
Verify insurance coverage and liability issues, maintaining contact with insurance providers
Oversee client medical care while communicating with both clients and medical professionals
Schedule medical appointments and explain procedures and related documentation to clients
Continuously monitor case status and review medical records
Organize and maintain case files in preparation for demand writers
Qualifications:
Strong organizational skills with the ability to manage time and prioritize multiple tasks
Excellent verbal and written communication skills
Ability to empathize and interact effectively with clients during challenging times
Determination to achieve the best outcomes for clients
Passionate and prideful approach to your work
Strong problem-solving skills and attention to detail
Consistent attendance, reliability, and integrity
Bilingual skills are a plus!
We Offer:
Medical, Dental, and Vision Insurance
Paid Vacation and Holidays
Short and Long Term Disability
Life Insurance
401(k) with Matching Contributions
Schedule:
8-hour shifts
Day shift, Monday to Friday
Onsite in a professional office setting
Equal Opportunity Statement: Farah & Farah is dedicated to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
E-Verify: We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm your eligibility to work in the U.S. If E-Verify cannot confirm your authorization, we will provide written instructions and the opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to resolve the issue before any employment actions are taken. E-Verify will only be utilized once you have accepted a job offer and completed the I-9 Form.
$32k-40k yearly est. Auto-Apply 6d ago
Case Manager
Boohoff Law P.A
Clinical case manager job in North Port, FL
Job DescriptionJoin Our Team at Boohoff Law! Position: Full-Time Personal Injury CaseManager. Are you passionate about helping people and making a difference in your community? Boohoff Law, a top-rated personal injury law firm known for its dedication to client care and pursuit of justice, is looking for an experienced CaseManager to join our dynamic Seattle office.
About the Role:
As a CaseManager, you'll play a vital role in guiding clients through the pre-litigation phase of their personal injury cases. From initial intake to settlement, you'll work alongside a supportive legal team that values professionalism, compassion, and teamwork.
Key Responsibilities:
Manage a caseload of pre-suit personal injury files.
Regularly follow up with clients, medical providers, and insurance companies.
Request, review, and organize medical records and case documentation.
Monitor case progress and ensure deadlines are met.
Contribute to office operations and assist teammates as needed.
What We're Looking For:
Personal Injury experience is a must.
Current or former bodily injury or insurance adjusters are encouraged to apply.
Excellent communication skills with a friendly, professional phone manner.
Strong organizational skills with the ability to multitask and prioritize.
A true team player with a positive attitude and willingness to lend a hand.
Why You'll Love Working Here:We believe that great work deserves great rewards. That's why we offer a competitive benefits package, including:
Comprehensive health, dental, vision, and life insurance.
Paid Time Off (PTO) and paid holidays.
401(k) retirement plan.
Employee appreciation events.
Access to supplemental insurance options.
Ready to Join a Firm That Cares?
If you're ready to bring your skills and passion to a firm that values its team and community, we'd love to hear from you.
Apply today and take the next step in your career with Boohoff Law!
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$29k-43k yearly est. 23d ago
Case Manager
Charlotte Behavioral Health Care 3.8
Clinical case manager job in Punta Gorda, FL
The Veterans Court CaseManager is the single point of accountability and continuity of care for adult participants enrolled in the Veterans Court program. This role involves assessing needs, developing service plans, linking individuals to community resources, monitoring progress, and presenting case updates to the court team. The ideal candidate is passionate about serving veterans, skilled in casemanagement, and experienced in working with individuals with mental health and/or substance use disorders.
What We Offer
* Competitive pay.
* Comprehensive Benefits:
* Health, dental, vision, and life insurance.
* Paid Time Off (PTO) and 11 paid holidays.
* 403(b) Retirement Plan with 9% employer contribution (for eligible staff).
* Employer-sponsored contributions to a Health Savings Account (HSA) with qualifying plans.
* Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and HRSA loan repayment opportunities.
* Qualified Supervisor to provide clinical supervision for licensure candidates.
* Career Growth Opportunities: We invest in our leaders!
$28k-36k yearly est. 30d ago
Case Manager III RRH
St. Vincent de Paul Cares 3.2
Clinical case manager job in Port Charlotte, FL
MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity.
SUMMARY: The CaseManager provides assessment, monitoring, planning, linkage and advocacy for the most appropriate services for individuals and families enrolled in rapid rehousing services so they may access permanent housing and achieve housing stability. Qualified candidate must possess a clear understanding of the service delivery system and the resources available for individuals and families experiencing homelessness.
ESSENTIAL DUTIES AND RESPONSIBILITIES
:
(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time.)
Screening households to determine and document eligibility.
Assessment of the individual and other family members of their strengths, needs, abilities and preferences to assist in the development of housing goals.
Ability to focus on housing and to use strengths- based practices focus on participant engagement and meeting the unique needs.
Developing a Housing Stability Plan, addressing crisis intervention, potential barriers, housing identification, move-in, self-sufficiency and budget for each household within one week of entry into program.
Monitor progress daily and maintain accurate documentation of progress towards goals and services provided.
Monitor participants housing stability and be available to resolve crisis, at a minimum during the time rapid-re-housing assistance is provided.
Work directly with Coordinated Entry System.
Providing referrals and facilitating access to services and community resources as needed.
Providing on-going risk assessment and safety planning.
Conduct home visits.
Responsible for collecting all necessary documentation for client files according to established guidelines.
Process requests for rental assistance, application fees and other forms of assistance.
Utilize HMIS and coordinate with the Coordinated Entry System.
Attends regular meetings of RRH providers.
Adheres to countywide RRH policies and procedures.
All other duties as assigned.
Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
Mission-driven attitude supplemented with integrity and passion.
Adherence to the highest ethical standards, personally and professionally.
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.
OTHER RESPONSIBILITIES:
Complies with all applicable training requirements.
Complies with all company safety, personnel and operational policies and procedures.
Complies with work schedule to ensure effective operations of Agency programs.
Contributes positively as a member of a productive and cooperative team.
Performs other duties as necessary to fulfill the mission of the St. Vincent de Paul CARES
Employee Benefits:
Health Insurance.
Life insurance.
Dental Insurance.
Vision insurance.
Short- and Long-Term Disability.
120 hours of PTO accrued biweekly starting at day 1 of employment.
13 Paid Holidays to include Employee's birthday and Date of Hire.
403(b) with employer match up to 3%.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Able to speak, write and understand English.
Possess basic computer skills.
Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups.
Flexible work schedule including evenings, nights, weekends and holidays.
Ability to set appropriate limits, work under deadlines and multi-task.
Ability to organize, prioritize, self-motivate, and deliver results.
Excellent communication and listening skills.
Possess strong work ethics.
Successfully pass Law Enforcement background screening.
Valid Florida driver's license if driving an agency vehicle or a personal vehicle for company business.
Must have reliable transportation.
Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
Mission driven attitude supplemented with integrity and passion.
Adherence to the highest ethical standards, personally and professionally.
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.
Knowledge in harm reduction, motivational interviewing and trauma-informed care.
Abide by regulatory requirements of all rapid-rehousing funding streams and on the ethical use and application of program's financial policies.
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Have knowledge of homelessness, severe and persistent mental illness and substance abuse.
Knowledge of resources in the community available for the homeless population.
Knowledge of wrap around services and providers within CoC.
Ability to form partnerships in the community and seek out community resources.
Strong organizational, time management and data management skills.
Proven ability to work effectively both individually and as part of a team.
Ability to multi-task and problem solve under pressure.
Ability to provide customer service to difficult populations.
Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers in order to provide wrap-around services.
Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations.
Ability to make appropriate and time-related services and supports available to families and individuals to allow them to stabilize quickly in permanent housing.
EDUCATION AND EXPERIENCE:
(Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications.)
This position requires a minimum of a bachelor's degree in social work or related field.
Minimum 2-years' experience serving homeless or at-risk families and/or individuals in crisis.
Must be familiar with a multitude of wrap around services and providers within the CoC.
Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities.
Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook.
Knowledge of RRH Standards preferred (HPRP, Emergency Shelter Grant (ESG), CoC, Grant Per Diem (GPD), etc.)
GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation, standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency.
WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.
St. Vincent de Paul CARES is an Equal Opportunity Employer.
$30k-39k yearly est. 13d ago
Case Manager
Community Assisted & Supported Living
Clinical case manager job in Naples, FL
Make a Meaningful Impact Every Day - Join Our Team! We are seeking a full-time CaseManager to join our compassionate, supportive team! Starting rate of pay $24.00 per hour. Benefits include 3 weeks PTO (prorated), 10 paid holidays, medical, dental, vision, 401K with matching, and more.
Are you looking for more than just a job?
Do you believe that mental wellness deserves dignity, support, and human connection? Join our mission-driven organization where mental health meets independence. This role will be working directly with people experiencing homelessness providing outreach services and casemanagement.
This is more than a job. It's a calling.
If you're calm under pressure, kind without effort, and committed to helping others thrive, we'd love to meet you.
Duties and responsibilities
Provides direct assistance to identified client in the accomplishment of activities of daily living, routine program chores, and personal treatment goals.
Demonstrates and coaches the development of skills identified as goals in the service plan.
Provides transportation for identified client to maintain medical or other appointments outside the program.
Develop weekly schedule of activities for clients based on their needs that ensures consistency.
Responds appropriately and in compliance with agency Policies and Procedures to emergent incidents/accidents that develop with client and/or in the environment of care by contacting and reporting to 911 and chain of command.
Engage identified client in community integration by participating in local activities with client (e.g. Library, attending community outings and events).
Communicate with identified collaborative agencies regarding any changes in mental/physical status.
Complete all assigned documentation through communicating information to program staff or/and completing a progress note and uploading required documentation into client's Electronic Medical Record and other human services system if required by position within 48 hours of service.
Maintain safety, security and satisfaction of identified client by monitoring environment of care.
Assess, orient and facilitate the entry of shelter and transition residents into housing units.
Develop individualized service plan including identification of existing barriers to self-sufficiency, setting housing and income goals and developing an action plan.
Coordinate and advocate for the involvement of appropriate professionals and resources from other agencies.
Meet with clients on a regularly scheduled basis to discuss, assess, direct and assist in the removal of barriers to self-sufficiency.
Assist clients to apply for and maintain benefits.
Schedule and conduct house meetings at least monthly.
Screen potential new clients in acute care facilities and the community.
Meet with professionals from outside agencies to conduct outreach for various programs.
Conduct outreach in the community with the homeless population.
Check company email at least once per day, responding timely, appropriately, and professionally to communicate internally and externally.
Complete a monthly peer review.
Complete monthly housing checklist with each resident.
Responsible for clearing out resident belongings after resident vacates property.
Interact professionally with residents, co-workers and community agencies. Must be able to maintain tact and professionalism.
Other duties and responsibilities as assigned.
Qualifications
Candidates must possess a Bachelor's Degree from an accredited university or college with a major in; counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education or a related human services field and have a minimum of one year of full time or equivalent experience working with adults with severe and persistent mental illness,
OR
Bachelor's Degree from an accredited university or college and three years, full time or equivalent, working with adults with persistent mental health diagnosis.
Must have knowledge and must comply with state and federal statutes, rules and policies that affect the target population.
Must have knowledge of available resources for adults with severe and persistent mental illness.
Must have knowledge of the principles and practices of casemanagement.
Demonstrates proficiency in verbal and written skills.
Must demonstrate proficient computer skills (40 wpm).
Must be able to effectively utilize electronic health records.
Must demonstrate adequate knowledge and use of Microsoft Outlook and Excel.
Ability to work with diverse groups and individuals.
Maintains current training requirements.
Must successfully complete all criminal background screens and remain eligible. *********************************
Must pass a drug screen and follow drug-free workplace policy.
Valid FL driver's license, must be able to drive with the ability to become and remain under the agency's insurance policy.
Must have a negative TB screening within 30 days of hire and annually thereafter.
May need to obtain a free from communicable disease statement within 30 days of hire.
Good Moral Character.
Management Expectations and Performance Standards
CaseManager will maintain a caseload of 25+ clients, provide and document 138+ hours of billable services to clients per month, complete all opening paperwork for all new clients, review state outcomes quarterly, review FARS assessments and service plans bi-annually at their due date, complete initial leases and income certifications as well as their reviews annually, and complete all documentation on client services no later than 48 hours after the service has been provided. Must comply with all company policies and procedures and all contract requirements.
$24 hourly 15d ago
Case Manager
Catholic Diocese of Arlington 4.1
Clinical case manager job in Venice, FL
Title: CaseManager, FT
Reports to: Program Manager
207 Harbor Dr. Venice Florida
Classification: Hourly/Nonexempt
Catholic Charities, Diocese of Venice, Inc. provides services to people of all races, backgrounds and beliefs. We offer a variety of housing and social service programs to individuals, families and communities across ten counties in Southwest Florida.
The Our Mother's House CaseManager works with single mothers and their preschool children who, were they not in the program, would be homeless. The CaseManager completes required needs assessment and service planning with residents at Our Mother's House to define their individual goals, and coordinates services to assist in achieving these goals. The Case Worker will monitor each resident's progress during their stay at the program.
Responsibilities
Complete intake and assessments for clients entering program.
Manage a caseload of Our Mother's House residents.
Attend routine meetings to review the needs of current residents and assess the best fit for services, placement and casemanagement for each resident.
Work in partnership with Our Mother's House residents to develop an individual service plan with mutually agreed upon goals. Monitor services and residents' progress towards achievement of objectives within the plan.
Complete all required documentation in established time frames to ensure compliance with HMIS and quality standards of the agency.
Advocate for residents and act as a liaison between the residents and other community resources.
Maintain and update a listing of community resources and program referral methods.
Provide a culture of engagement rather than enablement within Our Mother's House.
Work with other casemanagers to support program wide activities such as classes and groups.
Complete and submit required reports in and within established time frames.
Demonstrate knowledge and understanding of Catholic Social Teachings.
Assist with coordination of donations and fundraiser as needed.
Other duties as assigned.
How much does a clinical case manager earn in Cape Coral, FL?
The average clinical case manager in Cape Coral, FL earns between $27,000 and $55,000 annually. This compares to the national average clinical case manager range of $38,000 to $68,000.
Average clinical case manager salary in Cape Coral, FL