Case Manager
Clinical case manager job in San Juan, PR
Job Description
Alcanzando Horizontes is a dedicated practice specializing in Social Security Disability claims. Our mission is to provide compassionate, expert assistance to individuals navigating the complexities of SSDI and SSI benefits. We are seeking a diligent, skilled and empathetic Case Manager to join our team and support our clients through every step of the claims process.
Candidates should have a strong understanding of data entry procedures and a proven track record of successfully managing and entering large amounts of complex data. The successful candidate will have professional-level bilingual fluency in both Spanish and English.
The ideal candidate will have experience with - or a strong understanding of - our area of practice (SSDI claims). However, experience in the industry is not essential, and we will provide all necessary subject matter training.
Responsibilities will include:
Manage and coordinate all aspects of a client's disability claim, including client intake, documentation collection, case preparation and ongoing client communications
Conduct initial client intake interviews to gather relevant information and assess case viability
Compile and organize necessary documentation, including medical records, work history, and other pertinent information
Accurately and efficiently enter large amounts of complex data into data management software and Social Security Administration (SSA) web page interfaces
Review and verify data for accuracy and completeness; troubleshoot and resolve any errors or discrepancies in the data
Prepare and submit Social Security Disability applications and appeals on behalf of clients
Maintain regular communication with clients to provide updates, answer questions, and offer support throughout the claims process
Monitor the status of ongoing cases and ensure timely follow-ups and responses to Social Security Administration requests
Stay up-to-date with our developing technologies and processes
Provide compassionate and empathetic support to clients facing challenging circumstances
Any other task assigend by managment
Qualifications:
Undergraduate degree preferred, or high school diploma with commensurate professional experience.
Complete fluency in English and Spanish (written and spoken).
Experience in data entry, specifically in a complex and high-volume environment.
Previous experience in claims processing and/or case management, particularly in Social Security, is strongly preferred.
Strong attention to detail and ability to identify and correct errors.
Excellent organizational and time-management skills, with the ability to manage multiple cases simultaneously.
Ability to work independently and as part of a team.
Preferred but not required qualifications:
Knowledge of various stages within the SSDI claims process, including initial application, reconsiderations, and ALJ hearings:
For initial applications: gathering detailed medical and work history information, preparing and submitting application forms, and ensuring all documentation is complete and accurate.
For reconsiderations: reviewing denied claims, identifying missing or additional documentation required, preparing and submitting appeal forms, and communicating with clients about the appeal process.
For ALJ hearings: preparing detailed case summaries, coordinating with clients and legal representatives, organizing and presenting medical evidence, and ensuring clients are well-prepared for their hearings.
Experience with software including Salesforce, Microsoft Office Suite (Word, Excel, Outlook), and RingCentral.
Openness to evolving technologies and a willingness to adapt to new systems and processes.
Benefits/Compensation:
Comprehensive benefits to include health insurance, dental insurance, LTD.
Vacation, sick and holidays.
8:00am - 5:00pm, 9:30am - 6:30pm or 12:00p.m. - 9:00pm
Board Certified Behavior Analyst / BCBA - Full time
Clinical case manager job in San Juan, PR
Job Description
Board Certified Behavior Analyst / BCBA - ABA Centers of Connecticut
Full Time
San Juan, PR
**Up to $10K Sign-on Bonus**
**STUDENT LOAN FORGIVENESS UP TO $24K**
We've Created the Ideal BCBA Work Culture
· Student-loan repayment program for existing loans (up to $24,000 total - $1,000 per month)
· Lower-than-average billable hours requirement (27 hours per week)
· Smaller-than-average caseloads (8-10 cases, 180 RBT hours per week)
· Flexibility in scheduling where and when you work
Why We're the Best Place to Be a BCBA!
· Dedication to Better Outcomes - Smaller caseloads combined with our established clinical infrastructure mean you can focus on delivering high-quality care and lasting impact for children and families
· AI-Driven Efficiency - Streamline your workflow, reduce administrative tasks, and automate reporting, giving you more time to focus on your clients
· Unlimited Career Growth - Enjoy long-term opportunities to advance your career without the pressure of private equity investors
· Mentorship & Leadership Access - Collaborate with experienced BCBAs and leaders dedicated to your success and professional development
· Special Interest Groups - Connect with peers to deepen your expertise in areas like assessment, severe behavior, and school collaboration
· On-Demand Clinical Support - Access continuous training and resources through our ABA Academy of Excellence to stay at the top of your game
· Investment in Talent - We hire top talent and invest in developing our RBT teams, ensuring the best care for our clients and stability for our BCBAs
· Commitment to Improving Autism Care - We're serious about innovation and change, as evidenced by having our own diagnostic teams and sponsorship of the Autism Research Laboratory at Temple University
· Industry Recognition - Proudly named in Inc. Magazine's “Best in Business” for Health Services, making a lasting impact on our field and society
What You'll Do
· Design, implement, and monitor skill-acquisition and behavior-reduction programs
· Oversee the implementation of behavior-analytic programs by RBTs and caregivers
· Conduct assessments related to the need for behavioral intervention (e.g., preference assessment, functional assessment, staff performance assessment, etc.)
· Be willing and able to supervise others seeking BCBA certification weekly
· Other typical BCBA activities
Requirements
Education/Experience and Other Requirements
· Masters degree
· Active BCBA certification, required
· Spanish is a must
· Valid driver's license, reliable form of transportation, and proof of auto insurance
· Ability to maintain clean background/drug screenings and driving record
Benefits
Special, Full-Time BCBA Benefits
· Student-loan repayment program for existing loans (up to $24,000 total - $1,000 per month)
· 401(k) program with generous employer match up to 6%
· Performance bonuses (average $2,700 twice yearly)
· BCBA referral bonuses ($5,000)
· RBT referral bonuses ($500)
· Tuition reimbursement for ongoing education (up to $2,500 per semester)
· 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
· Medical, dental, vision, long-term disability, and life insurance
· CEU reimbursement
· Mileage reimbursement
About ABA Centers of Puerto Rico
ABA Centers of Puerto Rico is a great place to work! Don't take our word for it, though. We're listed in Inc. magazine's Best in Business list for “Health Services,” honoring companies that have made an extraordinary impact in their fields and on society.
Recruiter ID: #LI-GV1
ABA Centers of Puerto Rico participates in the U.S. Department of Homeland Security E-Verify program.
Consultant | Group Meeting Facilitator - San Juan, PR
Clinical case manager job in San Juan, PR
Descripción de la empresa
ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
Descripción del empleo
Group dynamics can be difficult at best when critical decisions need to be made. A Group Meeting Facilitator interacts with groups that need coaching to work productively as a team to reach a common goal. The group meeting facilitator guides discussions of the topics laid out in group meetings and/or project/taskforce initiatives agenda, with the purpose of moving the team towards a common goal.
A skilled Group Meeting Facilitator fosters collaboration and teamwork and manages conflict among team members. The ProSidian Consultant | Group Meeting Facilitator will coordinate, lead, and support all phases of team meetings to ensure progression and completion of work as well as supports the Global Project Lead (GPL) And Project Team, and is accountable for the quality, timeliness, and effectiveness of group meetings and/or project/taskforce initiatives and ends with delivery of the final outputs that achieve stated mission objectives.
The job of a “Group Meeting Facilitator” is more of the "conductor" than a participant throughout the Program Period. The ProSidian Group Meeting Facilitator shall serve as a consultant to clients across private companies, fortune 1,000 enterprises, and government agencies of all sizes. You direct the flow and energy throughout the program period. You observe participants' body language, listening carefully to what they say, drawing out those members who are not speaking, and gently moving group meetings and/or project/taskforce initiatives along when a member monopolizes a conversation.
The ProSidian Group Meeting Facilitator shall work with and help groups, such as business teams, advisory boards, emergency action task forces, working groups, strategy planning teams, and community organizations with representatives who may have differences in perspectives, cultures, backgrounds, and shaped viewpoints to solve problems and improve operations through a structured approach to strategic solutions. The group meeting facilitator serves as the process manager for getting past obstacles, so the group can communicate effectively. Running a successful meeting will help clients and stakeholders operate efficiently, provide experience for all members, and drive towards successful outcomes from group meetings and/or project/taskforce initiatives.
Examples of some facilitation topics to be included: clarifying roles and responsibilities | identifying core issues behind current challenges and situations | developing and clarifying goals of the group | debriefing lessons learned for the group | building consensus and alignment to address challenges | brainstorming solutions | teaching facilitation techniques | enhancing communication and collaboration between involved parties.
Facilitate interaction among multi-party entities and representative bodies consisting of a balanced mix of diverse local and regional interests affected by and/or convened to contribute to varying project/taskforce initiatives. Enable participative discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment. ProSidian's consultative meeting facilitation service blends that depth of understanding with our unique expertise. Our proven, seven-step process introduces ways to link your vision, goals and initiatives to your meeting agenda and helps you achieve your desired outcome. The ProSidian difference: local to global | extensively researched practice | deep content and process expertise | comprehensive engagement.
Key Language Requirements Bilingual = Spanish + English
Coordination/Logistics Processes - support creation and/or revision of Standard Operating Procedures (SOP's) and manage/support all aspects of meeting scheduling (location, venue and time) in accordance with established guidelines, standards, and principles. Develop and support the approval of individualized Plans of Action and Milestones (POA&M) incorporating requirements of program leadership, sub-group chairs, and meeting attendees. The plan shall be designed to capitalize on the strengths while ensuring coordination of both professionally based principles and support tools, technology, and processes.
Topic/Agenda Acceptance - work with groups to clarify meeting content, objectives and to establish ground rules that govern behavior. Review information from previous meetings and develop agenda/desired outcomes. Follow up on action items. Introduce a variety of strategies to keep the process structured without interfering with group productivity. Following acceptance, pre-work is done includes interviewing program leadership, sub-group chairs, and meeting attendees to gain consensus on the topic/agenda for each program session
Group Meeting Agendas - work with clients, meeting participants, and stakeholders to develop agendas (adequately estimated for time frames) that will achieve stated goals and objectives. When desired, and as needed, introduce dialog, decision-making, and other communication models and tools as part of the agenda or as just-in-time training to enhance the process and achieve desired results.
Client Conference/Program Participation - select appropriate methods and tools that will enable participants to achieve results. Listen and proactively respond to client and stakeholder intentions and desires to enhance the process and achieve desired results. Help clearly define stated goals and objectives for success, both in group meetings and/or project/taskforce initiatives and beyond.
Ongoing Course Adjustments - consultative facilitation while working in close partnership with clients, meeting participants, and stakeholders throughout the program period; making the best possible use time and resources; correctly observing interests and developments, and working to enhance the process and achieve desired results. When problems or issues come up, work to resolve conflict and return to goals.
Dynamic Process Interactions - create environments that allow civil dialogue and input from all participants and above all -- remaining neutral throughout the process. Recognize that group meetings and/or project/taskforce initiatives are dynamic processes and that new insights and ideas can emerge that could significantly shift original intentions. Work to respond to those emerging trends, needs, and themes while keeping everyone focused on the clearly defined meeting objectives while achieving desired results.
Leadership Coaching/Support Initiatives - work to ensure successful implementation of primary objectives through the facilitation of cross-functional meetings and internal department level meetings. Provide real-time coaching to clients, program leadership, sub-group chairs, meeting participants, and other stakeholders on ways to enhance group meetings and/or project/taskforce initiatives focused on the clearly defined meeting objectives that achieve desired results.
Follow-Up Deliverables - work to improve the contributions from meeting participants; coordinate meeting schedules; provide assistance with creation of agendas; facilitate meetings; distribute meeting minutes, and maintain task and issues logs.
Post-Event Hot Wash / After-Action Analysis / After Action Reports - after the session is over, a complete report describing everything that went on in group meetings and/or project/taskforce initiatives shall be prepared. An organized debrief post-meeting and provide post-meeting feedback session held to provide suggestions and improvements for future meetings. All action items agreed to by the participants are documented as part of this report.
Public Involvement And Communications - foster collaboration and communication through open, ongoing and effective maintenance of knowledge repositories to include correspondence, presentations, meeting summaries, work products, and responses to information requests by ensuring distribution of requested information.
Document Retention And Knowledge Repositories - live capture of meeting discussion/decisions in Microsoft word or excel is also expected. Maintain a library per established guidelines as a repository of related information co-located with the clients, program leadership, sub-group chairs, meeting participants, and other stakeholders as the official record required (i.e. Per Federal Advisory Committee Act - FACA) for an information repository.
Program/Recommendations Implementation - help participants reach decisions and accomplish goals. Help facilitate group meetings and/or project/taskforce initiatives, gain consensus, and manage the execution of action items, recommendations, and resolutions through counsel and support to clients, program leadership, sub-group chairs, meeting participants, and other stakeholders.
Requisitos
A Bachelors' or Masters' Degree from an accredited school (Preferable) and/or a minimum of 3 years' experience in a similar position.
Minimum of eight years' experience working with senior management.
Experience supersedes/complements academic achievement with satisfactory, post-graduate experience that includes substantial experience in one or more of the following modalities of practice: facilitation of Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Boards and Conferences or group decision-making meetings utilizing a Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Board and Conference model which emphasizes team/group engagement and consensus-based decision-making or the conduct of professional training on topics related to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.
Project management experience is required, including developing and managing scopes of work and budgets.
Ability to foster collaboration and communication, lead coordination of meeting schedules, assist with the creation of agendas, facilitate group meetings and/or project/taskforce initiatives and distribute of meeting minutes are expected.
Ability to live capture of meeting discussion/decisions in Microsoft word or excel and able to summarize chunks of information for clarity and understanding.
Combination of education and experience that provides the individual with the required knowledge, skills, and abilities minimum of three (3) years industry experience, with a thorough knowledge of the project management discipline and demonstrated ability to apply within a complex organization.
Comfortable working with group dynamics while managing group meetings and/or project/taskforce initiatives or activity process.
Competent at making observations and recognizing when interactions, situations or group dynamics change. And if there are disruptive behaviors, promptly intervene to disperse or extinguish them.
Demonstrated ability in instruction and staff development, inclusive of a) development of group meetings, training, and/or project/taskforce initiative materials, b) coaching and mentoring of peers, leadership, and staff
Effective meeting leadership (in person and remotely) with a variety of Internal and Customer SME's
Exceptional customer service skills, over the phone and in person, with our client and internal committees
Experience and confidence in working closely with clients, program leadership, sub-group chairs, meeting participants, and other stakeholders, primarily through the facilitation of cross-functional meetings and internal department level meetings.
Experience directly related to quality assurance or quality control responsibilities
Familiarity with core Microsoft office tools and processes, especially: excel, outlook, word, and PowerPoint
Highly organized, independently motivated leader with proven ability to multi-task
PMP certification a plus +
Skills in group learning techniques, as well as skills in problem-solving, conflict resolution, team building, planning, and organizing.
Strong interpersonal skills with the ability to build enthusiasm, urgency, and influence without direct authority
Strong sense of urgency, problem-solving skills, and assertive enough to get things on track with appropriate suggestions or redirecting group efforts.
Strong written and oral communication and developed cross-functional teamwork and collaboration skills
Valid passport required, and ability to travel as required.
Información adicional
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
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OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
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BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.
FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://*****************/ OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************.
ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Easy ApplyFamily Support Specialist I
Clinical case manager job in Caguas, PR
Job Details Caguas Office - Caguas, PRDescription
TITLE: Family Support Specialist I
REPORT TO: Senior Project Manager
BACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that our all of families are stable and thriving.
JOB SUMMARY:
Family Support Specialist provides support to a defined community or housing development as both a social service specialist and community organizer. The Specialist will work with residents on an individual basis, as needed, to mitigate risks of housing instability. The Specialist will also develop programs with residents and other community service providers to address community concerns and opportunities.
Direct Service Delivery Responsibilities
Develop effective partnerships with organizations that address community identified needs (including, but not limited to, after school programs, health fairs, job training, on- site classes)
Develop and coordinate programs as applicable that address the community identified needs
Develop and maintain relationships with community stakeholders and service organizations
Work directly with residents when specific intervention is required to include conducting assessments, developing IDPs and FDPs, connection to services, and conducting quarterly check-ins for those with identified goals.
Identify resident needs and locate community resources that may address these needs
Collaborate with the management company and resident leadership body on neighborhood safety initiatives and meetings
Grant writing for programs at the local site.
Maintain records and document resident need, progress, and continual outcomes
Document work with residents in LEARN
Document onsite programming outputs in LEARN
QUALIFICATIONS:
Education and/or experience required:
Associates Degree or related experience
Commitment to strengths-based and family-focused service planning; ability to understand program philosophies and place-based approach
Ability and commitment to handle privileged information in a professional and confidential manner
Ability to function as a team player in both internal and external relationships
Availability to attend evening and weekend functions as required
Possession of a valid driver's license and availability of automobile for work use
Strong verbal and written communication skills
Must be proficient in Microsoft Outlook, Word and Excel
Skills and/or competencies required:
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Strong organizational, planning and time management skills.
A strong sense of and respect for confidentiality involving both participants and fellow employees.
Must excel in fast-paced environment
Ability to work in a variety of settings with culturally-diverse persons and communities with the ability to be culturally sensitive and appropriate.
The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals.
Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software.
Urban Strategies, Inc is an Equal Opportunity Employer.
TEMPLATE Manager Of Vocations (200301)
Clinical case manager job in Garrochales, PR
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
Analyzes training procedure
Counsels groups and individuals relative to vocational objectives
Ensures integration of vocational training with academics
Conducts regular shop visitations/observations
Writes and Develops Standard Operating Procedures and Center Training Plan
Maintains required Statistical Performance
Reviews Center reports, reconciles as appropriate, and develops Corrective Action Plan
Meets jointly with academic and vocations to plan Applied Academics
Reviews attendance sheets for accuracy of documentation
Ensures all custodians/locations complete 3 quarterly inventories per guidelines
Inventories completed as circumstances dictate, i.e., When custodian changes, etc
Other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Minimum of two years related experience and/or training
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education:
Bachelor's Degree from a four-year college or university required
Must have the valid PR Director's License
Bilingual (fluent English/Spanish preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
Relocation Opportunity! Bilingual Mental Health Clinician
Clinical case manager job in Puerto Rico
Casa Esperanza, Inc. is looking for qualified Bilingual Mental Health/Substance Abuse Clinicians to join its team. We are offereing a $2,000 Sign One Bonus and relocation assitance!
Position: Bilingual Mental Health/Substance Abuse Clinician
Department: Familias Unidas
Reports To: Director of Behavioral Health Operations
Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness and other chronic medical conditions; overcome homelessness; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $6.3 million and more than $9 million in assets.
Job Summary: The Mental Health Clinician will assist the organization in ensuring the provision of quality care in an outpatient mental health clinic serving individuals with co-occurring disorders. The Mental Health Clinician will primarily provide support to clients by utilizing client's strengths, needs, abilities and preferences in completing assessments and to develop individualized service plans. The Mental Health Clinician will also provide group treatment services using evidence-based practices, as needed.
Essential Functions:
Client Care
Provides crisis intervention counseling, with referrals to ongoing mental health services when needed.
Utilizes case conferencing and the program team to coordinate and ensure client treatment plans are effective and appropriate.
Engages external and internal service providers to better meet clients' needs
Provides group treatment using evidence-based practices including Motivational Interviewing, Cognitive-Behavioral Therapy, Relapse Prevention, Relational and Psychodynamic therapy, etc., as needed.
Participate in weekly clinical meetings to provide updates and assist in the decision making related to treatment planning and implementation.
Functions as a resource to the rest of the team on mental health related issues, and assist in the various components of this program.
Provides backup clinical coverage to the program to include staff supervision and program oversight.
Respond to client grievances and complaints
Provide on-call coverage, as needed.
Administrative
Ensures adherence to program treatment philosophies and policies.
Maintains client and program records in accordance with agency requirements and timelines
Assist with utilization management to include assessing for appropriateness, effectiveness and medical need for services.
Work with Billing Specialist to ensure authorizations are up to date & units have not expired.
Assist in all reporting as required by supervisors.
Attends all training's and professional development opportunities as required.
Attends mandatory weekly MDT meetings.
Maintains knowledge of current trends and developments in the field.
Participate in weekly programmatic and clinical supervision.
Qualifications:
Master's degree required in social work, psychology, counseling, or related field required, LICSW, LMHC, LCSW a PLUS .
Two years' experience working with a psychiatric/substance abusing/co-occurring population.
Knowledge of appropriate community resources
Knowledge of the issues affecting people with HIV/AIDS in recovery from substance abuse/alcoholism
Experience with homelessness, mental illness, domestic violence.
Experienced in crisis management and intervention
Experience providing individual, family and group interventions to target population.
Spanish required
Strong verbal/written communication
Ability to work as both an effective team member and independently
Knowledge & Practice of evidence-based practices including cognitive behavioral therapy, relapse prevention and motivational interviewing techniques preferred
Ability to meet the physical requirements and training requirements of the position
Relocation Opportunity!! Move to Boston, Massachusetts
Casa Esperanza, Inc. is looking for qualified Bilingual Mental Health/Substance Abuse Clinicians to join its team. We are offereing a $2,000 Sign One Bonus and relocation assitance!
Job Description
Position: Bilingual Mental Health/Substance Abuse Clinician
Department: Familias Unidas
Reports To: Director of Behavioral Health Operations
Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness and other chronic medical conditions; overcome homelessness; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $6.3 million and more than $9 million in assets.
Job Summary: The Mental Health Clinician will assist the organization in ensuring the provision of quality care in an outpatient mental health clinic serving individuals with co-occurring disorders. The Mental Health Clinician will primarily provide support to clients by utilizing client's strengths, needs, abilities and preferences in completing assessments and to develop individualized service plans. The Mental Health Clinician will also provide group treatment services using evidence-based practices, as needed.
Essential Functions:
Client Care
Provides crisis intervention counseling, with referrals to ongoing mental health services when needed.
Utilizes case conferencing and the program team to coordinate and ensure client treatment plans are effective and appropriate.
Engages external and internal service providers to better meet clients' needs
Provides group treatment using evidence-based practices including Motivational Interviewing, Cognitive-Behavioral Therapy, Relapse Prevention, Relational and Psychodynamic therapy, etc., as needed.
Participate in weekly clinical meetings to provide updates and assist in the decision making related to treatment planning and implementation.
Functions as a resource to the rest of the team on mental health related issues, and assist in the various components of this program.
Provides backup clinical coverage to the program to include staff supervision and program oversight.
Respond to client grievances and complaints
Provide on-call coverage, as needed.
Administrative
Ensures adherence to program treatment philosophies and policies.
Maintains client and program records in accordance with agency requirements and timelines
Assist with utilization management to include assessing for appropriateness, effectiveness and medical need for services.
Work with Billing Specialist to ensure authorizations are up to date & units have not expired.
Assist in all reporting as required by supervisors.
Attends all training's and professional development opportunities as required.
Attends mandatory weekly MDT meetings.
Maintains knowledge of current trends and developments in the field.
Participate in weekly programmatic and clinical supervision.
Qualifications:
Master's degree required in social work, psychology, counseling, or related field required, LICSW, LMHC, LCSW a PLUS .
Two years' experience working with a psychiatric/substance abusing/co-occurring population.
Knowledge of appropriate community resources
Knowledge of the issues affecting people with HIV/AIDS in recovery from substance abuse/alcoholism
Experience with homelessness, mental illness, domestic violence.
Experienced in crisis management and intervention
Experience providing individual, family and group interventions to target population.
Spanish required
Strong verbal/written communication
Ability to work as both an effective team member and independently
Knowledge & Practice of evidence-based practices including cognitive behavioral therapy, relapse prevention and motivational interviewing techniques preferred
Ability to meet the physical requirements and training requirements of the position
Qualified Behavioral Health Specialist
Clinical case manager job in Cidra, PR
Benefits:
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Training & development
Wellness resources
ACE Wellness Center is seeking a Qualified Mental Health Specialist to join our team. ACE Wellness Centers Behavioral Health program provides individualized, holistic care planning and management to youth, families, and adults in their schools, homes, and communities.
The Qualified Behavioral Health Specialist (QBHS) is responsible for providing community-based services, as well as telehealth services, that encourage and support progress towards meeting client goals.
The QBHS coordinates and provides care, reinforcement, praise, and support that is safe, timely, effective, efficient, and client centered. Additionally, the QBHS will coordinate and work with a licensed clinician to provide Community Psychiatric Therapy Services (CPST), and Therapeutic Behavioral Services as need.
Services include, but are not limited to:
· Interacting with clients and their families to keep track of their progress and to ensure satisfaction,· Record case information, · Accurately complete all necessary forms and paperwork while adhering to agency standards,· Assess and address motivational and psychosocial issues,· Facilitate multiple care aspects including case coordination and information sharing, · Create service plans and assist in case closures.
The QBHS provides services at times and locations when they are most needed, allowing for highly individualized and effective intervention. Thus, it is expected that the ideal candidate maintains a flexible schedule which may include some evening and weekend availability.
Strong organizational skills. interpersonal skills, judgment, flexibility, commitment, and internal drive/motivation are necessary for success in this position.
MINIMUM QUALIFICATIONS:
High school diploma, three (3) years of experience, in social work, case management, therapeutic services or related skills, field of study Strong organizational skills. Interpersonal skills, judgment, flexibility, Commitment, and internal drive/motivation are necessary for success in this position. Valid driver's license required. Automobile insurance with minimum liability amounts, as specified by agency policy, required REQUIREMENTS: · Meet all confidentiality and mandated reporter guidelines. · Daily check-in regarding sessions to Clinical Program Supervisor · Attend weekly supervision meetings · Be available to attend case conferences, staff meetings, team meetings, and IEPs as needed. · Know and utilize OMH materials for best practices. · Complete all paperwork, Monthly Progress reports, required OMH and county training · Comply and attend all required trainings per supervisor guidance · May have other duties assigned based on role and need of agency Job Types: Full-time or Part-time
ACE Wellness Center provides equal employment opportunities to all employees and applicants without regard to age, race, creed, religion, color, national origin, sex, pregnancy, disability, veteran status, marital status, sexual orientation or gender identity, or any other protected status in accordance with applicable federal, state and local laws.
Compensation: $20.00 - $30.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us At ACE Wellness Center it is our mission to serve adults, children, and their families with high-quality, innovative, and individualize care that will lead to a life filled with Fortitude and fulfillment. Our philosophy emphasizes the importance of accountability, courage, and enlightenment to guide each individual in their healing journey. We strive to influence and assist individuals so that they can maneuver the direction of their own lives in a community-based Setting.
ACE Wellness Center is comprised of five different components. We have our ace wellness medical center. We have our alternative medicine clinic. We have Our rejuvenating beauty clinic. We have our individual and family Therapeutic services. We Also have ACE Wellness Corp. which is our nonprofit sector in which we take donations and grants to cover cost for the families we serve.
At ACE Wellness Center we take pride in the staff that we hire. Our staff goes through extensive training to be credentialed in order to serve our families. The staff here at Ace give their clients quality care that comes from a place of empathy, integrity, and diligence. We take pride in treating our clients with the Upmost respect, devotion, and benevolence.
We have five distinctive ways to serve you, please let us know which way we can help you the most. We look forward to working with you and your family. Contact Our intake department today to start making the highest and best changes of your life.
Auto-ApplyYouth Group Facilitator
Clinical case manager job in Bayamn, PR
TITLE: Youth Group Facilitator
PILAR: Social Pillar
REPORTS TO: Community Outreach & Case Manager
STATUS: o Full time - Hourly o Full time - Salary ü Part Time - Hourly
CLASIFICATION (FLSA): o Exempt ü Non-Exempt
GENERAL DESCRIPTION: Manage social intervention, leadership, and socio-emotional programs to develop participants to their best potential. Facilitate workshops, presentations, and learning activities focused on developing the social, emotional, and leadership skills of participants.
TASKS AND DETAILED WORK ACTIVITIES:
Plan and facilitate learning activities to develop integral skills and abilities, such as decision-making, emotional intelligence, violence prevention, socio-emotional aspects, trauma, and crisis management, among others.
Implement and assess social pillar program initiatives (according to the club's operational service levels and needs), such as Keystone, SMART Leaders, Triple Play, Torch Club, Passport to Man Hood, and/or Girl Circle.
Facilitates Youth of the Year module's seminars and activities (if applicable).
Sponsor extracurricular activities, such as clubs, student organizations, and community service, volunteer and academic contests.
Plan and supervise class projects, field trips, visits by guest speakers, or other experiential activities, and guide participants in learning from those activities.
Collaborate with coworkers in planning and scheduling learning activities based on participant's needs that promote leadership, social, and socio-emotional skills.
Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
Manage participant profiles, documentation, folders, and reports required by all programs.
Establishes and ensures compliance with behavior and safety rules to maintain order among participants.
Instruct and monitor students in the use and care of equipment and materials to prevent injury and damage.
Evaluate and observe performance, behavior, social and emotional development, and physical and psychological health of participants.
Keep informed about trends in leadership, education, emotions, trauma, behavioral and cognitive therapy, and social development and subject matter specialties.
Perform any other task requested by the supervisor.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's degree in social work, psychology, education, or related field.
One or more years of experience working with communities, students, or adolescents.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Therapy and counseling - Knowledge of the principles, methods, and procedures for the diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for professional orientation and guidance.
Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Helping and caring for others - providing personal assistance, emotional support, or other personal care to others, such as co-workers, clients, or patients.
Provide Consultation and Advice to Others -Provide guidance and expert advice to management or other groups on technical, systems, or process-related issues.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Individuals may need to sit or stand as needed. The position may require walking primarily on a level surface for periodic periods throughout the day. May reach above shoulder height or below the waist and lift as required to file documents or store materials throughout the workday must be able to lift 15 pounds and use proper lifting techniques.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Auto-ApplyLOA Case Manager I
Clinical case manager job in Puerto Rico
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Position Summary:Accountable for the delivery of outstanding Absence Management and related Colleague Services through a strong commitment to colleague experience.
The Case Manager, Enterprise Absence Management will be responsible for using the CVS Health my Leave absence platform as well as other HR systems to administer FMLA, State regulations and Company leave policies from the start of a leave request through the return to work.
Job Description:Support a service delivery model that reflects empathy and care for all colleagues and fosters an environment focused on the colleague experience Administer leave of absence requests under FMLA, State regulations and Company leave policies in accordance with federal and state regulations Utilize the my Leave system for leave of absence to ensure tasks and cases are completed according to federal and state regulations Review and analyze leave of absence requests that are not eligible for FMLA, State and / or Company leave policies to determine if the ADA is applicable.
If request for a leave of absence does require a review for the ADA, update and assign the case for Reasonable Accommodation review Research and resolve tier 2 escalations and ensure the outcome and updates are documented and communicated timely Review, calculate and submit payment of paid time off for leave requests in accordance with FMLA, State regulations and Company leave policies Review, calculate and submit payment of the CVS Health Paid Parental Leave according to the policy Conduct colleague outreach calls at the start of a new leave request and at key intervals throughout the leave process to ensure colleague support through the leave Communicate with colleagues, leaders, and other key stakeholders to assist with questions on leave administration Work collaboratively with members of the LOA Team to ensure compliance, completing goals and putting the customer first All other leave of absence case management duties assigned by Case Management Lead and / or other key members of the my Leave teamA strong commitment to Customer Service as exemplified by behaviors and disposition Ability to work independently and as part of a team environment Excellent written, verbal and listening skills to reflect a friendly, positive disposition Demonstrated ability to maintain work in the strictest of confidence Demonstrated ability to problem solve and apply critical thinking skills, including the ability to think analytically and creatively, under pressure, to solve problems Strong organizational and data entry skills with a strict attention to detail Ability to plan and prioritize workloads, both independently and in a team environment with minimal supervision Demonstrated ability to think strategically and creatively toward continuous improvement of operations both technically and functionally Ability to consistently and efficiently follow through on problems to provide resolution that is satisfactory to the customer Demonstrated ability to multi-task while consistently meeting deadlines Proficiency with MS Office ProductsRegular and predictable attendance is required Minimum internet connection of 25 Mbps download speed and 3 Mbps upload speed required Required Qualifications:1+ year of customer service or office experience Preferred Qualifications:FMLA, State Leaves, Disability, or HR experience Education:High School Diploma or GEDAnticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$18.
50 - $42.
35This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 12/24/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
TEMPLATE Manager Of Vocations (200301)
Clinical case manager job in Garrochales, PR
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
* Analyzes training procedure
* Counsels groups and individuals relative to vocational objectives
* Ensures integration of vocational training with academics
* Conducts regular shop visitations/observations
* Writes and Develops Standard Operating Procedures and Center Training Plan
* Maintains required Statistical Performance
* Reviews Center reports, reconciles as appropriate, and develops Corrective Action Plan
* Meets jointly with academic and vocations to plan Applied Academics
* Reviews attendance sheets for accuracy of documentation
* Ensures all custodians/locations complete 3 quarterly inventories per guidelines
* Inventories completed as circumstances dictate, i.e., When custodian changes, etc
* Other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Minimum of two years related experience and/or training
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education:
* Bachelor's Degree from a four-year college or university required
* Must have the valid PR Director's License
* Bilingual (fluent English/Spanish preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
Family Support Specialist II
Clinical case manager job in San Juan, PR
Job Details Experienced San Juan- Bayshore Villas - San Juan, PR Full Time $35000.00 - $36000.00 SalaryDescription
TITLE: Family Support Specialist
REPORT TO: Assistant Project Manager
STATUS: Full Time
BACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that all of our families are stable and thriving.
JOB SUMMARY:
Family Support Specialist (FSS) provides support to a defined community or housing development as both a social service specialist and community organizer. The Specialist will work with residents on an individual basis, as needed, to mitigate risks of housing instability. The Specialist will also develop programs with residents and other community service providers to address community concerns and opportunities.
Direct Service Delivery Responsibilities:
Develop effective partnerships with organizations that address community identified needs (including, but not limited to, after school programs, health fairs, job training, on- site classes)
Develop and coordinate programs as applicable that address the community identified needs
Develop and maintain relationships with community stakeholders and service organizations
Work directly with residents when specific intervention is required to include conducting assessments, creating Development Plans, connection to services, and conducting quarterly check-ins for those with identified goals.
Identify resident needs and locate community resources that may address these needs
Collaborate with the management company and resident leadership body on neighborhood safety initiatives and meetings
Grant writing for programs at the local site.
Maintain records and document resident need, progress, and continual outcomes
Document work with residents in LEARN
Document onsite programming outputs in LEARN
Qualifications
QUALIFICATIONS:
Education and/or experience required:
Associates Degree or related experience
Commitment to strengths-based and family-focused service planning; ability to understand program philosophies and place-based approach
Ability and commitment to handle privileged information in a professional and confidential manner
Ability to function as a team player in both internal and external relationships
Availability to attend evening and weekend functions as required
Possession of a valid driver's license and availability of automobile for work use
Strong verbal and written communication skills
Must be proficient in Microsoft Outlook, Word and Excel
Skills and/or competencies required:
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Strong organizational, planning and time management skills.
A strong sense of and respect for confidentiality involving both participants and fellow employees.
Must excel in fast-paced environment
Ability to work in a variety of settings with culturally-diverse persons and communities with the ability to be culturally sensitive and appropriate.
The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals.
Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software.
YOUTH GROUP FACILITATOR
Clinical case manager job in San Juan, PR
Job Description
TITLE: Youth Group Facilitator
PILAR: Social Pillar
REPORTS TO: Community Outreach & Case Manager
STATUS: o Full time - Hourly o Full time - Salary ü Part Time - Hourly
CLASIFICATION (FLSA): o Exempt ü Non-Exempt
GENERAL DESCRIPTION: Manage social intervention, leadership, and socio-emotional programs to develop participants to their best potential. Facilitate workshops, presentations, and learning activities focused on developing the social, emotional, and leadership skills of participants.
TASKS AND DETAILED WORK ACTIVITIES:
Plan and facilitate learning activities to develop integral skills and abilities, such as decision-making, emotional intelligence, violence prevention, socio-emotional aspects, trauma, and crisis management, among others.
Implement and assess social pillar program initiatives (according to the club's operational service levels and needs), such as Keystone, SMART Leaders, Triple Play, Torch Club, Passport to Man Hood, and/or Girl Circle.
Facilitates Youth of the Year module's seminars and activities (if applicable).
Sponsor extracurricular activities, such as clubs, student organizations, and community service, volunteer and academic contests.
Plan and supervise class projects, field trips, visits by guest speakers, or other experiential activities, and guide participants in learning from those activities.
Collaborate with coworkers in planning and scheduling learning activities based on participant's needs that promote leadership, social, and socio-emotional skills.
Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
Manage participant profiles, documentation, folders, and reports required by all programs.
Establishes and ensures compliance with behavior and safety rules to maintain order among participants.
Instruct and monitor students in the use and care of equipment and materials to prevent injury and damage.
Evaluate and observe performance, behavior, social and emotional development, and physical and psychological health of participants.
Keep informed about trends in leadership, education, emotions, trauma, behavioral and cognitive therapy, and social development and subject matter specialties.
Perform any other task requested by the supervisor.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's degree in social work, psychology, education, or related field.
One or more years of experience working with communities, students, or adolescents.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Therapy and counseling - Knowledge of the principles, methods, and procedures for the diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for professional orientation and guidance.
Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Helping and caring for others - providing personal assistance, emotional support, or other personal care to others, such as co-workers, clients, or patients.
Provide Consultation and Advice to Others -Provide guidance and expert advice to management or other groups on technical, systems, or process-related issues.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Individuals may need to sit or stand as needed. The position may require walking primarily on a level surface for periodic periods throughout the day. May reach above shoulder height or below the waist and lift as required to file documents or store materials throughout the workday must be able to lift 15 pounds and use proper lifting techniques.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Sr. Case Manager Immigration Bilingual Spanish
Clinical case manager job in Guaynabo, PR
Job Description
Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.
Responsibilities
Summary:
The Government Site Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program's policies and procedures as defined by the Department of Homeland Security (DHS) contract. This position is operating independently at a government site without a Program Manager on site.
Primary Duties and Responsibilities:
The Government Site Specialist works independently to manage all aspects of case management within the program requirements.
Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements.
The Government Site Specialist meets with participants regularly as required by contractual obligations.
Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records
The Government Site Specialist manages program participant violations, including no-shows and repeat violators. Prepares documentation to acquire Department of Homeland (DHS) direction and action if disciplinary measures are necessary.
Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans, security of Company and DHS employees, clients and the general public. Performs daily security check of the office area. Ensures that all participant records are kept in locked files to maintain confidentiality. Prepares written reports for DHS as necessary.
The Government Site Specialist reviews and approves program participants' service plans to ensure compliance with state requirements and contractual obligations.
Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
The Government Site Specialist installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.
Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant.
Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Coordinates and facilitates translation services for ISAP participants, including emergency translation services.
Provides ISAP participants with community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required.
Supervises ISAP participants while in Company offices.
Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services.
Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.
Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations.
Reports on program violations in a timely manner using established reporting parameters.
Conducts home visits to verify ISAP participants' places of residence in compliance with contractual obligations.
Makes referrals for emergency counseling for ISAP participants as needed.
Conducts monthly audits of a specific office to ensure all program operations comply with the Quality Control Plan and contractual obligations. Prepares corrective action plans as necessary.
Serves as the point of contact for DHS.
Performs other duties as assigned.
Qualifications
Minimum Requirements:
Bachelor's Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred.
At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred.
Bilingual English/Spanish required.
Valid driver's license required and the ability to safely operate a motor vehicle in order to perform home visits.
Ability to pass a federal background check and obtain a suitability determination.
United States citizenship required.
Must live in the US 3 of the last 5 years (military and study abroad included).
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations.
Ability to deal tactfully with the public.
Attention to detail.
Problem solving ability.
Ability to deal with multicultural contacts with sensitivity.
Basic knowledge of immigration laws, regulations and procedures.
Basic computer skills.
Ability to interpret electronic monitoring messages and daily summary reports.
Good typing skills to develop and maintain case records by performing data entry.
Ability to work with computers and the necessary software typically used by the department.
Working Conditions: Encountered on a regular basis as part of the work this job performs.
Typical office environment.
Some local travel is required.
Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants.
Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.
Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.
BI Incorporated
Volunteer, Mental Health Clinician
Clinical case manager job in Puerto Rico
Not Applicable
Requirements
Please refer to the Scope of Work Information to view this Volunteer detail opportunity.
Youth Group Facilitator
Clinical case manager job in San Juan, PR
TITLE: Youth Group Facilitator
PILAR: Social Pillar
REPORTS TO: Community Outreach & Case Manager
STATUS: o Full time - Hourly o Full time - Salary ü Part Time - Hourly
CLASIFICATION (FLSA): o Exempt ü Non-Exempt
GENERAL DESCRIPTION: Manage social intervention, leadership, and socio-emotional programs to develop participants to their best potential. Facilitate workshops, presentations, and learning activities focused on developing the social, emotional, and leadership skills of participants.
TASKS AND DETAILED WORK ACTIVITIES:
Plan and facilitate learning activities to develop integral skills and abilities, such as decision-making, emotional intelligence, violence prevention, socio-emotional aspects, trauma, and crisis management, among others.
Implement and assess social pillar program initiatives (according to the club's operational service levels and needs), such as Keystone, SMART Leaders, Triple Play, Torch Club, Passport to Man Hood, and/or Girl Circle.
Facilitates Youth of the Year module's seminars and activities (if applicable).
Sponsor extracurricular activities, such as clubs, student organizations, and community service, volunteer and academic contests.
Plan and supervise class projects, field trips, visits by guest speakers, or other experiential activities, and guide participants in learning from those activities.
Collaborate with coworkers in planning and scheduling learning activities based on participant's needs that promote leadership, social, and socio-emotional skills.
Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
Manage participant profiles, documentation, folders, and reports required by all programs.
Establishes and ensures compliance with behavior and safety rules to maintain order among participants.
Instruct and monitor students in the use and care of equipment and materials to prevent injury and damage.
Evaluate and observe performance, behavior, social and emotional development, and physical and psychological health of participants.
Keep informed about trends in leadership, education, emotions, trauma, behavioral and cognitive therapy, and social development and subject matter specialties.
Perform any other task requested by the supervisor.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's degree in social work, psychology, education, or related field.
One or more years of experience working with communities, students, or adolescents.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Therapy and counseling - Knowledge of the principles, methods, and procedures for the diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for professional orientation and guidance.
Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Helping and caring for others - providing personal assistance, emotional support, or other personal care to others, such as co-workers, clients, or patients.
Provide Consultation and Advice to Others -Provide guidance and expert advice to management or other groups on technical, systems, or process-related issues.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Individuals may need to sit or stand as needed. The position may require walking primarily on a level surface for periodic periods throughout the day. May reach above shoulder height or below the waist and lift as required to file documents or store materials throughout the workday must be able to lift 15 pounds and use proper lifting techniques.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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