Clinical case manager jobs in Cheektowaga, NY

BH Case Manager II Location: Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. **Must reside within 60 miles of Buffalo, NY** The BH Case Manager II will be responsible for performing case management telephonically and/or by visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. Subject matter expert in targeted clinical areas of expertise such as Eating Disorders (ED) Maternity Alcohol / Drug Autism Spectrum Disorders (ASD) etc. How you will make an impact: Responds to more complex cases and account specific requests. Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment. Monitors and evaluates effectiveness of care plan and modifies plan as needed. Supports member access to appropriate quality and cost-effective care. Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. Serves as a resource to other BH Case Mgrs. Participates in cross-functional teams projects and initiatives. Minimum Requirements: Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. Preferred Skills, Capabilities, and Experiences: Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. Managed care experience preferred. Experience in health coaching and motivational interviewing techniques preferred. Experience working with children highly preferred. For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $68,400 to $85,500. Locations: New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws . * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Provides person-centered intake, assessment, and case management services to individuals in need of rental supplements provided by Erie County Department of Social Services (ECDSS) and manages an assigned caseload of 40 program participants. The RSC is responsible for processing ECDSS supplement applications and document collection from clients and their perspective Landlords. Assistance with goal setting, budgeting and apartment searches are required. All home and field visits are reimbursable by mileage. Program/Service Delivery, Quality, and Growth: · Displays sound leadership that inspires performance of the team. · Ensures workflow for client referrals, intake, screening, rental supplement application and recertification process. · Oversees client and program data applicable to agency management information systems and/or electronic health records. · Monitors case manager documentation, statistics, tracking, and quality assurance activities according to contractual specifications. · Liaise with ECDSS, community providers, property owners and/or leasing offices. Knowledge and Skills Requirements Associates degree in Human Services with 3 years work experience in related field or bachelor's degree in Human Services or related field with 2 years work experience in Financial Counseling/Education and/or Housing Programs preferred. · Value cultural difference, collaborative efforts, and person-centered services. · Working knowledge of financial literacy, education, and empowerment perspectives. · Must have car and a valid NYS Driver's License

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the general direction of the Assistant Dean of Students, the Case Manager performs a variety of functions and responsibilities related to the delivery of non-clinical case management to students through outreach, advocacy, support, and helping students connect to university and community resources. Essential Functions Provides a continuum of case management services to students navigating complex and/or extenuating circumstances related to personal, academic, mental health, physical health, and psychosocial adjustment. This includes, but is not limited to, conducting non-clinical assessment of concerns/referrals, meeting with students, connecting students with campus and community resources, collaborating with family members and campus partners in supporting students. Reviews referrals from families, faculty, staff, and other members of the campus community regarding new and existing concerns. Autonomously manages a caseload of students, providing individualized case management, tailored intervention, support and connection to campus and community resources, as well as consistent follow up to students until the concern is resolved or the student has successfully connected to an appropriate source of support. Connects with parents/guardians and/or designated emergency contacts as appropriate. Uses sound professional judgement and university policies to determine the appropriate follow up for the student and the referring party, referral to the CARE or BIT teams are needed, if emergency services need to be alerted, and/or if emergency contact needs to be notified. Serves as a primary point of contact for emergent calls and walk-ins regarding students in distress. Provides consultation to faculty, staff and families who are seeking guidance and advice about Dean of Students Office and campus services for students who may be experiencing distress or managing extenuating circumstances. Provides guidance and support to students, families, faculty and staff regarding applicable university policies and procedures as well as Dean of Students Office programs/services. Documents all interactions with, and on behalf of, students in case management database (Symplicity) and ensures all case notes and other records are created and maintained in accordance with established policies and expectations. Effectively collaborates with and coordinates with other university personnel, families, healthcare providers, public safety entities, government agencies and family members when working with students in distress. Facilitates communication with faculty/staff regarding students who may need flexibility due to being away from campus for personal or medical reasons or are navigating complex extenuating circumstances. Provides support and consultation to other case managers and Dean of Students Office professional and administrative support staff regarding emergent student concerns. Supports the maintenance of applicable databases of internal and external resources available to students. Works on special projects that may include policy review and development, running reports and analyzing data, and developing and implementing programs and initiatives to educate the campus community about the Dean of Students Office and Case Management programs and services. Supports effective partnerships with key departments including, but not limited to, Residential Life, Center for Counseling and Psychological Health, Student Success, UMass Police Department, Financial Aid Services, Bursars Office, Disability Services, Equal Opportunity and Access Office, and school and college academic deans and advising staff. Stays abreast of legislation, legal precedent, and best practices as they relate to student services and student crisis response. Supports the development, implementation and delivery of case management outreach and training efforts for students, faculty, and staff. Conducts programs and trainings and may assist in transporting materials and supplies. Represents the Dean of Students Office and Dean of Students Collaborative on University committees. Other Functions Performs related duties as assigned or required. Understands responsibilities with respect to Title IX, Clery and other compliance requirements. Demonstrates capacity, skill, and willingness to engage students and contribute to student success. Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and university policy. Contributes toward creating a positive and respectful workplace. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and five (5) years' experience or Master's degree and three (3) years' experience providing services to students at a college/university or community agency. Direct experience supporting students/individuals navigating crises situations and/or basic needs concerns. Significant understanding of issues impacting college students' adjustment and success and awareness of case management best practices. Demonstrated ability and experience in developing and maintaining positive, collaborative relationships with internal and external constituencies. Demonstrated computer skills including Microsoft office suite applications and online course development. Experience using a web-based software platform to initiate, track, and record work. Demonstrated experience working with diverse populations and in developing inclusive communities and work teams. Demonstrated experience creating and delivering trainings, workshops, small group discussion/facilitation, and presentations. Excellent communication (oral and written) and presentation skills. Physical Demands/Working Conditions Typical office environment. Ability to lift boxes and materials that weigh up to 30 pounds. Work Schedule Typical work schedule: Monday-Friday 8:30am-5:00pm. Salary Information Level 27 PSU Hiring Ranges Special Instructions to Applicants Upload your resume, along with your completed application. Our team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references. This position will remain open until filled or the advertised closing date, whichever occurs first. Early submissions are recommended. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Responsibilities: Provides information and referral on services to the elderly, their families and other service providers on the telephone, in person and through community forums. Conducts thorough intakes of clients to determine the need for case management services. Responsible for in-home assessments of clients and development of care plans to meet needs. Implements care plans and revises as necessary. Advocates on behalf of clients with formal and informal support systems. Provides linkages and referrals to agencies and programs providing assistance to seniors. Stays current with programs pertaining to the elderly. Attends meetings, trainings and in-services as required by the Erie County Department of Senior Services. Utilize computer software for assessments, reporting and correspondence. Maintain client case records in an accurate and timely manner. These records will need to reflect understanding of and adherence to established EISEP standards. Participates in regular case conferencing sessions with supervision and consults with supervisor as needed on difficult cases. Intervenes in urgent situations, making appropriate referrals to agencies dealing with medical, environmental, mental health and utility emergencies. Benefits: Competitive salary commensurate with experience and qualifications. Health insurance, retirement plans, and other benefits package. Paid Holidays PTO/Sick Time Professional development opportunities to support career growth. Supportive work environment committed to the well-being of staff and aging adults.

Job Title: Children's Care Manager Department: Health Home Care Management The Children's Care Manager provides Health Home Care Management Services for youth ages 0-21. Taking a holistic approach, the Care Manager coordinates a range of services based on individual needs, using a strength-based, trauma-informed, and family-driven model. The Care Manager engages youth and families to ensure they play an active role in developing and carrying out their Plan of Care. This role also links families with community resources, promotes evidence-based wellness and prevention, supports transitions between levels of care, and helps ensure long-term stability and success. Department New Directions Youth & Family Services' Health Home Care Management program provides care coordination and advocacy for youth and families with complex needs. Care Managers work closely with families and community partners to improve outcomes in health, education, family functioning, and community integration. Agency New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Benefits New Directions offers a competitive benefits package, including: 105 hours of paid time off in the first year, plus 13 agency holidays Medical, dental, and life insurance coverage 401k with up to 3% agency match Guaranteed raises after the first year Opportunities for advancement within a 100+ year old agency where over 30% of staff have been with us for 10+ years Compensation $22.27 - $23.40 per hour (first year), with yearly raises. Hours/Schedule Full-Time, Monday-Friday, flexible schedule. Evening and weekend availability may be required based on family needs. Professional Development Opportunities Care Managers receive ongoing training in trauma-informed care, care coordination best practices, and evidence-based wellness and prevention. Staff are supported through regular supervision, in-service training, and continuing education opportunities to promote professional growth. Position Specific Duties/Responsibilities Care Management & Planning Facilitate collaboration among providers and supports through regular Multidisciplinary Team (MDT) meetings Engage youth and families to actively participate in the development of individualized Plans of Care Promote evidence-based wellness and prevention, linking youth with appropriate medical, behavioral, and community resources Comprehensive Transitional Care Follow up with hospitals/ERs upon notification of admissions and discharges Facilitate discharge planning and ensure continuity of care post-transition Collaborate with providers to adjust services as youth needs change Family Support & Engagement Connect families with peer supports, self-care programs, and groups to build resilience and knowledge Support families in developing self-management skills and adherence to treatment plans Casework Contacts Maintain a caseload of 12-40 youth depending on acuity Provide at least one monthly face-to-face contact for high and medium acuity cases Deliver a minimum of two core Health Home Services monthly for all cases Participate in outreach and engagement to enroll new clients Crisis Response Assist families in developing crisis and safety plans leveraging strengths and natural supports Collaborate with the team to provide 24-hour on-call coverage when needed Documentation & Compliance Maintain accurate and timely documentation in the Health Home electronic record system Ensure Medicaid and audit compliance in all casework Maintain confidentiality of all family information Other Duties Attend supervision, mandatory in-service trainings, and professional development as required Adhere to agency policies, standards, and ethical guidelines Perform other tasks as assigned by supervisors Knowledge, Skills, and Abilities Strong relationship-building, engagement, and communication skills Ability to work effectively with youth facing complex medical, behavioral, and mental health needs Flexibility to adapt to changing family and system needs Ability to collaborate effectively with providers, families, and community partners Strong organizational and documentation skills Cultural competence in serving families from diverse backgrounds Qualifications Bachelor's degree in a human services field and two years of experience working with youth in a community setting OR Master's degree in a human services field and one year of related experience Valid driver's license, adequate auto insurance, and compliance with agency driving policies Ability to pass an annual physical per agency health policy (Category 1 classification) Compliance with agency safety standards and safe work practices Commitment to Diversity, Equity, and Inclusion We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.

The case manager will be assisting the GIVE social worker and Regional Administrator in providing services to perpetrators of gun violence in the city of Rochester. Services include but are not limited to comprehensive case management, resource referrals, in-person custom notifications, having the ability to navigate through different data bases and providing court advocacy to our participants. This position is responsible for adhering to all documentation and database requirements and accurately track work. This position attends custom notifications with Monroe County Probation and the RPD in order to make home visits to participants and their families when necessary. This role has the ability to flex their hours (when necessary) based off of the custom notification schedule the employee creates with RPD. Requirements (Education, Experience, Certification, Knowledge, Skill) Associates degree from an accredited university Experience working in the social services field 2+ years of experience working with individuals who have been or currently are involved in street and/or gang related activities. Position Responsibilities Work as an onsite case manager and member of the GIVE team in order to support participants of community gun-violence and their families. Manage the site's referral resource database and create relationships with local agencies and service providers Assist to navigate systems including providing court advocacy Attend custom notifications, and make home visits to participants and families when appropriate Maintain a sufficient caseload of clients at any given time Adhere to all documentation and database requirements and accurately track work Ability to work flexible hours (evenings and weekends) when necessary Any other relevant duties as assigned Working Conditions/Environment Requires frequent exposure to individuals displaying high-risk/violent behaviors. Requires frequent weekend and night hours. Requires frequent travel within the City of Rochester to different sites. Transportation Requirement Position requires automobile, driver's license, and insurance. Last Updated: 01/30/2025

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment-every time” Be Purpose-Built: We create spaces and programs that respect clients' individuality and opens access. We strive to meet the individual where they're at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARYThe Critical Time Intervention (CTI) Case Manager provides case management services to individuals in critical transition periods, including those moving from institutional care (such as hospitals or shelters) to community living. The CTI Case Manager is responsible for coordinating care, developing personalized plans, linking clients to resources, and providing consistent support to ensure a successful reintegration into the community. The role involves working closely with a multidisciplinary team to support the overall well-being of the client during this transition.RESPONSIBILITIES & DUTIES Conduct comprehensive assessments of clients' needs, including housing, mental health, substance use, physical health, and social support. Develop individualized, strength-based care plans in collaboration with the client, identifying goals and the steps necessary to achieve them. Ensure that the care plan is dynamic and adjusted as needed based on the client's progress and changing needs. Communicate regularly with other professionals involved in the client's care to ensure a coordinated, team-based approach. Connect clients to community resources, including housing, healthcare, mental health services, employment opportunities, and social services. Advocate on behalf of clients to ensure they have access to the resources and services they need, including navigating complex systems (e.g., public benefits, healthcare). Help clients complete necessary applications, attend appointments, and access services in the community. Provide crisis intervention and de-escalation support as needed, especially during periods of heightened stress or challenges. Offer ongoing emotional and practical support to ensure clients can cope with the challenges of transitioning to community living. Ensure that clients receive timely support during any immediate crisis situations related to housing, health, or mental health. Work collaboratively with other CTI team members (nurses, counselors, social workers, and healthcare providers) to ensure a holistic approach to care. Attend team meetings to discuss case progress, identify challenges, and develop strategies to address client needs. Share client updates and concerns with the team to ensure seamless coordination of care and support. Promote a welcoming, inclusive, and non-judgmental environment for clients and for the team. Regularly monitor client progress and maintain frequent contact to provide ongoing support. Ensure that clients remain engaged in services and have the support they need to maintain stability. Track and document client outcomes, challenges, and achievements to evaluate the effectiveness of the intervention. Educate clients on their rights, available services, and self-care techniques to increase their independence and confidence. Empower clients to make informed decisions regarding their care, housing, and life choices. Promote client engagement in activities that foster long-term success, such as job readiness, social connections, and self-sufficiency. Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter. Effectively utilize electronic systems including electronic documentation and reporting systems. Provide education to other members of the Care Coordination Division and other JFS departments on Critical Time Intervention services. Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. QUALIFICATIONSEducation and Experience: Bachelor's or master's degree in social work, psychology, public health, or a related field. At least 2-3 years of experience in case management, social services, or a related field. Experience with mental health, substance use disorders, or homelessness is preferred. Experience working with individuals in transition (e.g., moving from institutions to community living) is highly desirable. Experience with the CTI model or similar time-limited interventions is a plus. Knowledge, Skills & Abilities: Strong communication and interpersonal skills with the ability to build rapport and trust with clients Excellent organizational and time-management skills to manage multiple cases and resources Knowledge of local community resources and services, including healthcare, housing, employment, and social services Strong problem-solving and decision-making skills Ability to work collaboratively in a team-based environment and navigate complex service systems Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment Ability to assess client needs and develop individualized care plans Familiarity with case management software and documentation systems Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems Bilingual skills desirable. English speaking and writing fluency required. Competencies: Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one. Time Management - Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively. Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity) Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: Must possess a complete commitment to, and understanding of, Jewish Family Service's Mission & Vision. Cultural Responsiveness - Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. ( Anava ) Partnership - Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. ( Chevrutah ) Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. ( Eimun ) Person Centered Care - Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. ( B'Tselem Elohim ) WORKING CONDITIONS Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services. Must have access to a reliable vehicle, possess a valid, clean driver's license and be sufficiently self-insured with liability insurance in the amount of $100/$300k. Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS Physical activities and efforts required working in an office environment. Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents. Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person. Mobility sufficient to conduct regular duties within a normal office environment and community.

Our Shelter is seeking a Case Manager to work at our permanent supportive housing and support our temporary shelter program. Hours are dayshift only. Case Manager Duties and Responsibilities Assessing client needs, and developing strategies to help the client Providing support and resources for clients; good working relationship with support networks, government resources, and community resources Researching and referring client resources such as health and childcare Assigning social workers to respond to crisis situations that affect vulnerable or mentally unstable adults Evaluating and studying programs, services, and resources for quality and client needs Determining the correct course of action when helping clients, whether it be with a social worker, psychologist, or medical doctor Creating programs and services to benefit clients and community Listening and providing help and advice for impacted adults Caring for the well-being of clients and helping a wide range of clients, including people with serious illnesses, addictions, disabilities or who have been neglected Organizing and influencing community and policymakers to develop programs, policies, and services to assist in social work Advocating and raising awareness on behalf of clients and the needs of the community and local services Assisting clients by providing a family social worker, clinical social worker, school social worker, or healthcare social worker Case Manager Requirements and Qualifications Possesses superb written and spoken communication skills Excellent interpersonal skills with colleagues, community leaders, policymakers and others Excellent time management skills; organized and able to prioritize Motivated to take on additional community involvement projects and solve problems Comfortable in a fast-paced environment with multiple cases Able to organize and manage large amounts of files, schedules, dates, and information Self-directed and able to work without supervision Comfortable with building personal relationships and dedicated to helping others Empathetic and supportive with mentorship and leadership skills Bachelor's degree in social work, psychology, sociology, healthcare or medical and related fields; Master's degree in social work preferred; supervised practicum or internship preferred Licensed or certified by state board according to regulatory is a plus Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) Able to work nights and weekends ( when required) Able to travel to meet with clients or partners in care (locally primarily but possible to attend trainings or seminars outside city limits) Salary is subject to level of education and or experience. Compensation: $18.00 - $20.00 per hour Pastor Reginald E Kerr who after retiring thirty-seven and a half years from Dunlop Tires (Tonawanda NY) and serving faithfully for almost 20 years ministering to inmates at the Gowanda, Attica, and Collins correctional facilities decided to start his own Church (Temple of Christ) in 2005. Three years later (2008), with his wife Sarah by his side, he would open up My Place Home for the Homeless Shelter for women and children. Their shelter would provide a warm and safe environment, nutritional meals and access to resources to help the disadvantaged rebuild and regain their independence and self-sufficiency. Pastor Kerr invested not only his time but also his personal financial resources to help others. These charitable acts of love inspired others to join and continue the mission of serving others. Many people have donated their time and resources to continue the mission of love that he started. My Place Home is committed to helping those displaced by hardships that and without permanent housing to reclaim their independence and find a place to call home.

Case Manager - Full-Time position, (35 Hours Per Week) Degree: Associates Degree in Human Services, or a related field (Bachelor's degree preferred) Experience: Relevant experience in crisis intervention and residential settings, reflecting the specific needs of at-risk youth case management at Casey House POSITION OVERVIEW: The Youth Services Case Manager is responsible for supporting the Residential Shelter team in Case Management in addition to demonstrating knowledge of the mission and services of the Agency. BENEFITS: Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service) Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment Flexible Spending accounts for both health and dependent care Employee Assistance Program available Employer paid short- and long-term disability insurance available Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service) 401k Retirement Savings Plan - Agency contributes 1% of an employee's salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan Mileage Reimbursement 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO) Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays 1 Wellness Day yearly Wage/Longevity Bonuses available Attendance Bonus available bi-annually Bereavement Leave - 4 work days of leave with pay available Staff Recognition/Staff Appreciation events Team Building and In-House training available offering learning and educational opportunities QUALIFICATIONS/EXPERIENCE: Associates Degree in Human Services (or related field) and one year experience required At least one year experience working with runaway, homeless, and at-risk youth in community-based or residential settings Experience in crisis intervention, case management, or counseling in a residential setting is a plus Valid NYS Driver License and use of personal vehicle during work hours Proficiency in Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.) and ability to use web-based databases Comfort and professionalism in using email and other digital tools to communicate and document work effectively AGENCY EXPECTATIONS: Reports all suspected child abuse/neglect to NYS Hotline with supervisory approval Attends and participates in appropriate Agency staff trainings and meetings and program supervision Advocates for cultural diversity/sensitivity as appropriate Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and email in the workplace Effectively communicate with consumers, community partners and Agency staff including accurate documentation Participate actively in ongoing professional development Meets with Program Supervision on a regular, planned basis JOB RESPONSIBILITIES: Provide ongoing crisis services, positive youth development, trauma informed care, and support for (RHY) runaway, homeless and at-risk youth in an emergency shelter Complete program prescreening interviews and intake paperwork for new residents Interview, develop, and implement treatment plans in cooperation with individual youth Provide direct case management services to residential and non-residential clients Assess the needs of youth and make referrals to appropriate community agencies and resources; advocate for youth in community to ensure service needs are being met/maintained Maintain caseload of youth in residence and complete 30, 60, 90 day follow-up reports for discharged youth Establish working relationships with referral sources and other related service agencies Maintain residential and non-residential client files in compliance with regulatory agencies and complete paperwork in a timely manner Keep records for evaluating and statistical reporting to funding agencies Review current practices to advocate for change when needed, particularly those needed by RHY Participates actively in RHY training and education Educate youth in shelter on various topics including but not limited to HIV, AIDS and other items as determined by program guidelines. Orient youth to group home including resident guidelines, fire safety, etc. Team with program staff in order to provide consistency of services Transport clients as appropriate Represent Agency and Program in the community; conduct school and community presentations for the purpose of educating youth about program services Provides outreach for Casey House services to youth, agencies, personnel, families, schools, etc. Attends and participates in appropriate Agency staff trainings and meetings PHYSICAL/ENVIRONMENTAL DEMANDS: Job performed in Residential Shelter setting Daily local travel Occasional lifting (15 pounds or less) Occasional standing/sitting Moderate stress Regular PC/computer work DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE Statement: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Buffalo Hearing & Speech Center is seeking a Social Worker Supervisor at our Buffalo location. This position is responsible for supervising our School Social Worker team in our early childhood school program and must have their NYS LCSW. Our Social Worker Supervisor will also serve as a member of a multi-disciplinary team to provide behavioral and clinical direction, support, and treatment to preschool children with special needs, social and emotional concerns. Requirements: * 3-5 years working with young children with social-emotional and behavioral concerns and delays. Previous supervision experience preferred. * Excellent knowledge of early childhood development, sound understanding of the DSM 5 and disorders of early childhood * Ability to physically handle acting out children and provide therapeutic physical interventions * Strong team leadership, organization, and communication skills. * Knowledge of CPS, community services, and basic understanding of local neighborhoods, cultures, and demographics. Skills: * The ability to identify with or vicariously experience another person's situation * Maintain the capacity to set boundaries and accept the limits of what can be accomplished during a specified period of time * The ability to listen carefully, ask pertinent questions and retain verbally transmitted information is vital to the counseling aspect of social work * The ability to coordinate communication and action among multiple parties, in connecting clients with services Education/Experience/License Requirements: * Education: Masters degree from accredited university/college in Social Work. * Experience: Experience with children and families who have special needs and experience utilizing play-based interventions and sensory integration preferred. Clinical Supervisory experience preferred. 5 years minimum post-graduate clinical experience required. * License/Certification: Must have NYS Licensed Clinical Social Worker (LCSW) license & NYS School Social Worker Certificate Buffalo Hearing & Speech provides a free continuing education series (with credits) as well as professional dues reimbursement.

Requirements Enrollment in or graduate of a college degree program in a Human Services related field, with at least 6 months' experience (may include internship experience). ?Must possess a valid New York State Driver's license. Salary Description $20.00/Hour

About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under general direction of Medical Director for University Health Services and under the supervision of one or more physicians provides health care, including acute episodic illness and/or injury, chronic disease management, and health maintenance, for patients of the University Health Service (UHS). Evaluates and treats common acute injuries and illness using guidelines and physician consultation by phone when necessary. Triages and refers to physicians any patients that require further evaluation. Provides these services for UHS patients and campus visitors. With general supervision functions independently within the scope of departmental and institutional policies and procedures; refers exceptions to Medical Director for University Health Services. Essential Functions Manages acute, episodic, or stable chronic Illness or injury. Takes patient medical history, performs a physical examination, and evaluates age related patient development. Orders and/or performs appropriate laboratory and other diagnostic tests, Interprets results of tests, and makes appropriate clinical judgments. Assesses physical and psychosocial health/illness status of patients. Recognizes abnormalities and brings to attention of physician those not covered by standard guidelines. Regulates medications and diet, provides psychosocial support and counseling. Prescribes medications following guidelines. Dispenses starter doses of medication to patients when Pharmacy is closed. Uses Universal Precautions when exposed to blood and body fluids. Coordinates all phases of patient health care, makes arrangements for outside examinations and refers patients to other health care professionals. Provides health education and teaching. Maintains working knowledge of emergency equipment. Provides functional supervision to RNs, Clinic Assistants and other support staff in the area. Keeps precise problem oriented health records. Participates in regularly scheduled department and organizational meetings, task forces, and committees. Participates in programs of quality improvement, peer review, and continuing education. Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a multi-cultural environment. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Education Requirements for Nurse Practitioners: Graduate of an accredited BS degree nursing education program or equivalent experience, plus completion of Masters level program for Nurse Practitioner. Current license to practice professional nursing, and practitioner certificate from a national nursing organization and current registration in Massachusetts. Education Requirements for Physician's Assistants: Graduate of an accredited Physician's Assistant program. Current license as a Physician's Assistant. Experience Requirements for all APCs: Two (2) years APC experience (1 year of which may be in clinical education experience) Experience in prescriptive practice in an ambulatory care setting. Experience in interpreting diagnostic tests including laboratory and x-ray results. Currently certified in basic CPR. Ability to exercise considerable independent judgment and ability to make assessments quickly and accurately. Ability to lift and transfer patients. Physical Demands/Working Conditions Typical medical and walk-in clinic environment. Must be able to lift and transfer patients. Work Schedule Variable Schedule: Provides these services primarily on weekdays but may have evening and weekend shifts. In addition to regularly scheduled clinic hours, shares Walk-in Clinic coverage and on-call responsibilities as needed to cover day, evening, weekend, and holiday shifts. This is a temporary, non-benefited position. Salary Information $45-$55/hr Special Instructions to Applicants Please submit a cover letter, resume, copy of current CPR certification and names and contact information of three professional references. Include Registered Nurse License and Certified Nurse Practitioner License or Physician's Assistant License numbers and expiration dates on your resume. Candidates who are selected for an interview, will be asked to provide 3 letters of recommendation. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Job Description Social Services Assistant Absolut Care of Aurora Park | East Aurora, NY Rate: $19.00 - $22.00/hr. (depending on experience) Absolut Care of Aurora Park is seeking a Social Worker to join our Long Term Care team in East Aurora, NY. This role is key in supporting residents and families while ensuring compliance with state and federal LTC regulations. Key Responsibilities: Provide psychosocial assessments and ongoing support for LTC residents Assist residents and families with care planning, adjustment, and discharge needs Coordinate with interdisciplinary team, nursing, admissions, and community resources Support care conferences, resident rights, and regulatory documentation Advocate for residents' emotional, social, and psychosocial well-being Qualifications: Degree in Social Work Experience in Long Term Care / Skilled Nursing strongly preferred Knowledge of NYS DOH and federal LTC regulations Strong communication, documentation, and advocacy skills Why Absolut Care Aurora Park: Supportive leadership and team environment Stable Long Term Care setting Convenient East Aurora, NY location Apply today to make a meaningful impact in long-term care.

Absolut Care of Aurora Park | East Aurora, NY Rate: $19.00 - $22.00/hr. (depending on experience) Absolut Care of Aurora Park is seeking a Social Worker to join our Long Term Care team in East Aurora, NY. This role is key in supporting residents and families while ensuring compliance with state and federal LTC regulations. Key Responsibilities: * Provide psychosocial assessments and ongoing support for LTC residents * Assist residents and families with care planning, adjustment, and discharge needs * Coordinate with interdisciplinary team, nursing, admissions, and community resources * Support care conferences, resident rights, and regulatory documentation * Advocate for residents' emotional, social, and psychosocial well-being Qualifications: * Degree in Social Work * Experience in Long Term Care / Skilled Nursing strongly preferred * Knowledge of NYS DOH and federal LTC regulations * Strong communication, documentation, and advocacy skills Why Absolut Care Aurora Park: * Supportive leadership and team environment * Stable Long Term Care setting * Convenient East Aurora, NY location Apply today to make a meaningful impact in long-term care.

Clarity Wellness Community is a progressive not-for-profit organization providing behavioral health services in Allegany and Wyoming counties. Clarity's mission is to empower people with care, connections and support for a lifetime of choice. We are currently seeking 1 full-time Clinical Counselor to support children, adults or families on their path to wellness in our Warsaw, Arcade, or school satellite offices. Clinical counselors work in a dynamic and person-centered clinical setting providing a variety of counseling, rehabilitation and support services to individuals and families. A few of these responsibilities include: Complete initial assessments to build rapport and establish medical necessity for treatment Conduct individual psychotherapy, family therapy, or therapeutic groups Develop and implement person-centered individualized treatment plans Provide crisis intervention and stabilization services as needed Collaboration with other service providers and natural community supports to aid in recovery Hours: Full-time 40 hours (Monday-Friday) Clinical Counselor I: Qualifications: Minimum of master's degree in mental health counseling, social work or related counseling field that leads to licensure in NYS. New graduates with qualifying master's degree are encouraged to apply, let us help you start your lifelong career path. Must have a valid driver's license. Use of personal vehicle may be necessary. Clinician must be license eligible in New York State. Clinical Counselor II: Qualifications: Minimum of master's degree in mental health counseling, social work or related counseling field with at least 3 years of experience in mental health or clinical setting. Must have exposure to evidence-based practices through education, work experience and trainings. Preferred certification or extensive training in at least 1-3 evidenced based practices. Must have a valid driver's license. Use of personal vehicle may be necessary. Clinician must be licensed or licensed eligible to practice in New York State. Clinical Counselor III: Qualifications: LCSW or LMHC with Diagnostic Privileges having a minimum of 5 years of experience in mental health setting and some experience with clinical supervision. Preferred certification or extensive training in at least 3 or more evidenced based approaches. Must have a valid driver's license. Use of personal vehicle may be necessary. Clinician must be licensed to practice in New York State. Working for a non-profit organization like Clarity Wellness Community may make you eligible for Public Service Loan Forgiveness (PSFL). Contact us to learn more! Job Type: Full-time Benefits: 401(k) matching Health, Dental, Vison Insurance Employee assistance program Flexible schedule Flexible spending account or Health savings account Life insurance Generous PTO Licensure Reimbursement Ability to Commute: Warsaw, NY 14569 (Required) Ability to Relocate: Warsaw, NY 14569: Relocate before starting work (Preferred) Work Location: In person with the opportunity for hybrid model

Job Description Provides person-centered intake, assessment, and case management services to individuals in need of rental supplements provided by Erie County Department of Social Services (ECDSS) and manages an assigned caseload of 40 program participants. The RSC is responsible for processing ECDSS supplement applications and document collection from clients and their perspective Landlords. Assistance with goal setting, budgeting and apartment searches are required. All home and field visits are reimbursable by mileage. Program/Service Delivery, Quality, and Growth: · Displays sound leadership that inspires performance of the team. · Ensures workflow for client referrals, intake, screening, rental supplement application and recertification process. · Oversees client and program data applicable to agency management information systems and/or electronic health records. · Monitors case manager documentation, statistics, tracking, and quality assurance activities according to contractual specifications. · Liaise with ECDSS, community providers, property owners and/or leasing offices. Knowledge and Skills Requirements Associates degree in Human Services with 3 years work experience in related field or bachelor's degree in Human Services or related field with 2 years work experience in Financial Counseling/Education and/or Housing Programs preferred. · Value cultural difference, collaborative efforts, and person-centered services. · Working knowledge of financial literacy, education, and empowerment perspectives. · Must have car and a valid NYS Driver's License

Job Title: Licensed Behavioral Health Practitioner Department: 29I Health Facility As a Residential Social Worker (Licensed Behavioral Health Practitioner), you will assist young people ages 12-18 and their families through counseling, education, and support. In this role, you will collaborate with a team of professionals to set treatment goals, conduct comprehensive assessments, and provide individual, family, and group therapy. You will also address substance use issues, support mental health needs, and provide case management services with a focus on permanency. Additional responsibilities include preparing reports, attending court hearings, linking youth and families with community resources, and ensuring that all services meet professional, legal, and agency standards. Department New Directions Youth & Family Services' 29I Health Facility provides comprehensive, integrated behavioral health services for children and adolescents. By offering assessments, treatment planning, and therapeutic interventions, our team helps youth and families build the skills they need to succeed in life and transition toward permanency. Agency New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Benefits New Directions offers a competitive benefits package to support our employees: 3 weeks of paid time off in the first year, plus 13 agency holidays Medical, dental, and life insurance 401k with up to 3% agency match Tuition assistance and student loan assistance Mileage reimbursement Agency-provided cell phone and laptop computer Primarily Monday - Friday schedule (9:00 AM - 5:00 PM) with some flexibility Opportunities for professional development and advancement Join a company where over 30% of staff have been with us for 10+ years Compensation $58,548 - $64,246 per year, based on education and experience. Additional raises guaranteed. Hours/Schedule Full-Time, primarily Monday - Friday, 9:00 AM - 5:00 PM, with flexibility as needed. Professional Development Opportunities Licensed Behavioral Health Practitioners receive ongoing professional development through in-service trainings, supervision, and access to advanced learning opportunities. Staff maintain and enhance expertise in trauma-informed care, permanency planning, and evidence-based interventions. Position Specific Duties/Responsibilities Establish individualized, client- and family-centered treatment goals in collaboration with the multi-disciplinary team Conduct comprehensive assessments including risk, trauma, developmental, mental health, and substance use needs Provide therapy services: individual, family, group, trauma-informed, and substance use counseling Deliver psychiatric supports, psychoeducation, and wellness education Promote skill-building and connect youth and families with community resources Provide case management services with a focus on permanency and transitions Prepare reports, petitions, and attend family court as required Screen adoptive resources, complete home studies, and participate in permanency resource events (e.g., Heart Gallery, Family Finding) Facilitate youth referrals to agencies or providers and provide aftercare support Engage youth and families in permanency planning, including safety plans, transition planning, and Lifebook creation Collaborate with county, courts, schools, and permanency programs as a liaison and ambassador for the agency Participate in multi-disciplinary team meetings, CSEs, and permanency round tables Maintain compliance with OCFS, DSS, Family Court, and CSE guidelines and documentation standards Provide crisis support and partner with families to strengthen engagement and consistent family time Attend mandatory in-service training, supervision, and additional trainings as needed Perform other duties as assigned by supervisor Knowledge, Skills, and Abilities Strong clinical skills in assessment, therapy, and treatment planning Experience with youth and families in residential and/or foster care settings Knowledge of permanency planning, family systems, and trauma-informed interventions Excellent communication, organizational, and collaboration skills Ability to engage and support families through crisis and long-term planning Ability to adapt to change and function effectively in a team environment Knowledge of relevant community resources and referral systems Qualifications Required: LCSW, LMFT, LMHC (or LMHC-P), Licensed Psychoanalyst, LMSW (under supervision), or Psychiatrist Preferred: Experience providing individual, family, and group psychotherapy to adolescents and families; experience with crisis intervention and substance use treatment LMSW or LMHC candidates may be considered with the stipulation that licensure must be obtained within 90 days of hire Completion of all required background checks and trainings: NYS SCR, SOR, DCJS fingerprinting, SEL, OMIG Medicaid Exclusion Mandated reporter training Compliance with NYSED and OCFS guidance Valid driver's license, adequate auto insurance, and compliance with agency driving policy Ability to pass an annual physical per agency health policy (Category 2 classification) Compliance with agency safety standards and healthy work environment practices Commitment to Diversity, Equity, and Inclusion We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.

Job Description Clarity Wellness Community is a progressive not-for-profit organization providing behavioral health services in Allegany and Wyoming counties. Clarity's mission is to empower people with care, connections and support for a lifetime of choice. We are currently seeking 1 full-time Clinical Counselor to support children, adults or families on their path to wellness in our Warsaw, Arcade, or school satellite offices. Clinical counselors work in a dynamic and person-centered clinical setting providing a variety of counseling, rehabilitation and support services to individuals and families. A few of these responsibilities include: Complete initial assessments to build rapport and establish medical necessity for treatment Conduct individual psychotherapy, family therapy, or therapeutic groups Develop and implement person-centered individualized treatment plans Provide crisis intervention and stabilization services as needed Collaboration with other service providers and natural community supports to aid in recovery Hours: Full-time 40 hours (Monday-Friday) Clinical Counselor I: Qualifications: Minimum of master's degree in mental health counseling, social work or related counseling field that leads to licensure in NYS. New graduates with qualifying master's degree are encouraged to apply, let us help you start your lifelong career path. Must have a valid driver's license. Use of personal vehicle may be necessary. Clinician must be license eligible in New York State. Clinical Counselor II: Qualifications: Minimum of master's degree in mental health counseling, social work or related counseling field with at least 3 years of experience in mental health or clinical setting. Must have exposure to evidence-based practices through education, work experience and trainings. Preferred certification or extensive training in at least 1-3 evidenced based practices. Must have a valid driver's license. Use of personal vehicle may be necessary. Clinician must be licensed or licensed eligible to practice in New York State. Clinical Counselor III: Qualifications: LCSW or LMHC with Diagnostic Privileges having a minimum of 5 years of experience in mental health setting and some experience with clinical supervision. Preferred certification or extensive training in at least 3 or more evidenced based approaches. Must have a valid driver's license. Use of personal vehicle may be necessary. Clinician must be licensed to practice in New York State. Working for a non-profit organization like Clarity Wellness Community may make you eligible for Public Service Loan Forgiveness (PSFL). Contact us to learn more! Job Type: Full-time Benefits: 401(k) matching Health, Dental, Vison Insurance Employee assistance program Flexible schedule Flexible spending account or Health savings account Life insurance Generous PTO Licensure Reimbursement Ability to Commute: Warsaw, NY 14569 (Required) Ability to Relocate: Warsaw, NY 14569: Relocate before starting work (Preferred) Work Location: In person with the opportunity for hybrid model

Job Title: Settlement House Case Manager Position Status: Full-Time (hours vary based on youth school schedules) Non- Exempt Remote: No Department: CAPP Immediate Supervisor: CAPP Director Salary: $40,000/annually Job Summary: The Settlement House Case manager position is a multifaceted position that incorporates Case Management for at risk youth and their families while additionally facilitating youth program dedicated to the health growth of the youth who participate. The Settlement House Case Manager hosts weekly groups that focus on STEM, social well-being, and emotional health. The Settlement House Case Manager is additionally trained in Aggression Replacement Therapy, and other evidence-based curricula as needed. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Screening and Social Care Navigation 40% Assessing youths' physical and mental wellness, needs, preferences, and abilities and using these to develop tailored care plans Working with clients, family and friend support networks and health care professionals to put care plans in place Listening to clients' concerns and providing therapeutic intervention as required Evaluating clients' progress periodically and adjusting as needed to improve outcomes Following up with discharged clients to ensure they were satisfied with services, and they are still in good physical and mental health Builds respectful, person-centered relationships with youth and young adults using a trauma-informed approach. Welcomes and works with youth of all backgrounds including LGBTQ youth. Demonstrates increasing knowledge and understanding of youth and young adults' developmental opportunities and challenges Acts as an advocate by referring participants or parents to services available in the community as needed (e.g., family planning, health insurance, etc.) Facilitation of Evidence Based Programming 40% Demonstrates comfort, confidence, objectivity, and full support for educating youth and young adults about self-esteem, health, and well-being. Demonstrates sensitivity to and cultural literacy about different opinions, sentiments, and beliefs. Facilitates evidence-based curricula with fidelity to promote healthy wellbeing, and the ability to respond to everyday stressors without using aggression. Administers pre- and post-surveys collecting student data from program sessions. Implements, coordinates, and monitors activities across multiple systems to improve health and quality of life outcomes for youth and their families. Works in a professional manner with the adult staff at sites where programming is to occur, building good working relationships with client system representatives. Works with teams to provide department events for youth. Data Management/Administrative 15% Understands contractual requirements and current status of grants and submits informed and thorough monthly reports Conducts process evaluation and maintains accurate records of group sessions at a variety of community locations. including Buffalo Public Schools, faith-based sites, and other locations. Recording clients' progress including charting referrals, home visits and other notable interactions Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Bachelors from an accredited college or university and one year of full-time experience in a recognized youth service agency Required Skills/Abilities: Valid NYS Driver's license with evidence of good driving record Demonstrated comfort and skill in public speaking to small and large groups, clearly and concisely explaining ideas, in a manner that keeps people's attention Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums. Ability to keep written case notes and submit required documentation. Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus. Self-directed and able to work well independently as well as part of a team. Creative thinking, sharing ideas that will help ensure project success. Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders. Positive attitude with motivation to provide interactive and compassionate experience to those in our programs. Must exhibit a passion for BFNC's vision, mission and values and act as a role model Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 35 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. Must be able to work in varied weather conditions and outdoors during summer months. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment. The job specifications cited in this are not to be interpreted as a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management reserves the right to modify duties as necessary. At its discretion, management can add, drop, or change this job's duties, responsibilities, and expectations at any time. This does not constitute an offer of employment, continuous employment, or an employment contract. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position BFNC is an EEO employer. This job description does not constitute an offer of employment, continuous employment, or an employment contract.