Clinical case manager jobs in Connecticut - 1,730 jobs

Claims Advocate - Property & Casualty Insurance Remote -(Home Office) Fairfield County, Connecticut A brokerage with twelve distinct offices is in search of a Claims Account Manager specializing in commercial property and casualty. This role involves being the primary representative for several major accounts, collaborating with carrier adjusters, and negotiating settlements. Candidates should possess a minimum of five to eight years of experience in commercial claims and coverage. Proficiency in computer applications, especially Excel for spreadsheet management, is essential. Familiarity with Applied/Epic insurance software is required. Previous experience in brokerage claims is necessary!

Job Description Veterans Inc., the largest provider of services to veterans and their families throughout New England, is looking for a professional, highly motivated, goal-oriented, skilled, and hardworking individual to fill the Rapid Rehousing and Homeless Prevention Case Manager position and become a valued member of Veterans Inc. team! This case manager position is part of the Supportive Services for Veterans and Families (SSVF) Program. The Rapid Rehousing & Homeless Prevention Case Manager is responsible for delivering supportive services to veterans in the areas of homelessness prevention, rapid rehousing, outreach, and employment counseling/placement services for veterans enrolled in Veterans Inc. programs. This position will also provide case management and outreach services to assist veteran clients and their families enrolled in Veterans Inc Programs. WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY: Performs initial intake and assessments of all veterans for acceptance into Veterans Inc. programs. Develops individualized service plans for homelessness prevention and or rapid rehousing based on veterans input, interests, and needs. Coordinates veterans' participation in the agency programs. Assists veterans with researching and accessing needed services including VA benefits, employment training/placement , educational support, counseling, housing, medical services and other public benefits such as health care services, daily living services, personal financial planning services, transportation, fiduciary and payee services, legal services, child care, housing counseling services, and temporary financial assistance. Tracks and reports case management progress through case notes and conferences with Program Manager and coordinates with all funding sources. Completes record keeping/documentation responsibilities and compiles data for monthly reporting into the agency database. Conducts outreach activities to market Veterans Inc. programs and engage new referral sources. WHAT YOU MUST HAVE: Bachelor's degree in Human Services, Social Work or other related field required. Minimum of two years' experience in Employment/Training, Vocational Rehabilitation, Counseling, Outreach/and or Services to the Homeless, or related field, is required. Computer proficiency in Microsoft Office Suite. Must be able to pass a CORI and background investigation. Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered. Must have a valid driver's license. WHAT WE CAN OFFER YOU: Comprehensive Benefits Package for FT employees includes: BCBS Medical, Dental, and Vision Insurance Employer Paid Short and Long-Term Disability and Life Insurance. $2500 Medical Opt-Out program if you have medical coverage through another source. Retirement Plan (403B) with a $2000 Match Flexible Spending Accounts Tuition Reimbursement Program Paid Parental Leave For more information, or to apply now; visit our website. Please do not mail, email, or fax your cover letter/resume as we are limited to only accepting completed applications through our career page. Mailed, emailed, or faxed cover letter, resume, and applications will not be reviewed. Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. If you need assistance completing an application please contact ************************ . We do not accept unsolicited resumes from agencies. Agencies are requested not to contact Veterans Inc. with recruiting inquiries.

Why CMHA? Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut's first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more. Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders. CMHA is looking to hire a part-time 2nd shift Respite Case Manager. This position will be located at 66 Clinic Dr. New Britain, CT 06501. Saturday-Sunday 3:30pm - 11:30pm. Compensation Range: The salary range for this position starts at $20.00 per hour. Compensation for each position is determined not only by years of relevant experience, education, and skills, but also by maintaining internal pay equity. CMHA also takes into consideration our benefits and paid time off package to provide a well-rounded and competitive approach to the applicant's overall compensation. Position Summary: The Respite Case Manager support clients toward the goal of eventual independent living and supervise client activity and participation in the program while ensuring client safety, comfort and satisfaction. Coordinates care with the client throughout the CMHA system of services. Essential Responsibilities: Maintains appropriate caseload as determined by CMHA and funder Provides direct care to clients by conducting individualized and group education, skill building, recreation and household maintenance activities and/or monitoring the environment with clients for cleanliness, safety and repairs. Works with clients to teach life skills necessary to live independently in the community. This includes assisting with finances and entitlements, supporting the development of activities of daily living, nutrition, housing maintenance and repair, and prompting to encourage task completion. Educates clients to utilize emergency and community resources to help meet basic needs. Develops and reviews individualized treatment plans with clients to identify goals and progress throughout the client's stay by meeting with each client on caseload in adherence to program requirements Assures timely documentation is maintained in accordance with CMHA policies and procedures, including but not limited to progress notes, treatment plans, authorizations, program orientation, consent to treat and monthly targeted case management notes. Completes all additional program required documentation, including shift report, in compliance with CMHA policies and procedures. If applicable, supervises and documents the self‐administration of medication to program clients as scheduled in an accurate, professional manner by adhering to program policy, procedure and training. Collaborates and integrates with other CMHA teams to ensure all services provided to client are communicated with client's treatment team. Communicates with external providers to ensure consistency of and accessibility to requested/needed services. May provide transportation as needed. Performs other related duties as assigned Requirements: Bachelor's degree in a mental health related field preferred or equivalent experience Must have valid driver's license Will become certified in MANDT, First Aid, and CPR. Participate in training courses on an annual basis, as assigned. Preferred Qualifications: Beginner to intermediate experience with Microsoft Office products including Word and Outlook. Experience in or willingness to learn how to use an Electronic Medical Record (EMR) system. Previous experience in crisis intervention, mental health, or emergency response services preferred. We care about our employees by offering benefits that strike a harmonious work-life balance. We also care about your future. CMHA offers: Medical, Dental, and Vision Insurance packages. 403(b)-retirement savings plan with CMHA matching after 1 year of service. 11 observed holidays. 3 wellbeing days off on a Friday throughout the year to extend a long weekend. 2 CMHA/Personal days to use throughout the calendar year. Up to 24 days of PTO that increases with years of service. Paid agency closure between Christmas and New Year's (except 24/7 programs) *must be approved annually. Company paid Life Insurance and Long-Term Disability. A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household. Higher education tuition discounts at participating schools through the Alliance's academic partnerships. Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT. Employee discounts for shopping, the New Britain YMCA, travel, and entertainment. Free employee subscriptions to the calm app. Annual Company Picnic. CMHA-sponsored Loan Reimbursement Program and Scholarship Program. Free Student Loan Wellness for eligible employees and their family members access to: Student loan consolidation and refinancing. Loan payoff projection dashboard. Coaching and support via chat, email, and phone. College cost calculator. College financial planning. 3 NHSC-approved sites for federal student loan repayment. Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees' access to: Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers. Automated reminders for annual (PSLF) recertifications to help you stay on track. Resources and ongoing communications that make PSLF understandable. The opportunity to receive the national average of $72,000.00 in forgiveness. Community Mental Health Affiliates is an Affirmative Action and Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Any individual needing assistance completing an online application should contact CMHA's Human Resources Department at ******************.

Case Manager 1 Program: January Center Salary: $22.00/hour Schedule: Full time, 40 hours, 1st shift, Tuesday-Friday (9-5p) & Saturday (7-3p) Program Summary: January Center is a residential treatment program, providing individualized treatment services for adult males with problem sexual behaviors that are preparing to leave the criminal justice system. These services are to help educate the individuals on how to manage their problematic behavior. Position Summary: The Case Manager 1 is responsible for providing staff support and direct client care. Responsibilities include delivering comprehensive case management services to clients including intake assessments, development and implementation of individual care plans and liaison with treatment providers and community resources. This position is non-exempt and works under the supervision of program Management. Working within Adult Services, the Case Manager 1 works with Community Justice program staff to help to rehabilitate, educate, and successfully guide clients from incarceration back into the community. Requirements: Some post-secondary education 2 years of related experience in the direct service and case management field Valid Connecticut driver's license Regular and predictable attendance is required Orientation: If selected for employment with The Connection, newly hired employees will be required to attend a two (2) day mandatory New Hire Orientation at our Roscommon office located in Middletown. Benefits: Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment 403(b) retirement plan with employer matching contribution Company paid short and long term disability and life insurance with full time employment Paid time off (vacation, personal and sick) with full time employment 12 paid holidays The Connection is a statewide human services and community development agency that provides unique solutions to the problems of homelessness, mental illness, substance use, improving child welfare and community justice rehabilitation. For additional information, visit ************************ .

Family & Children's Agency (FCA) is a nonprofit human service organization that is committed to increasing the social and emotional well-being of our clients - people throughout Fairfield County. Our Agency builds better lives by offering more than 30 programs that meet needs across all ages, delivering services to more than 13,000 people each year. Our clients reside primarily in Norwalk, Wilton, Darien, Westport, Weston, New Canaan, Stamford, and Greenwich. Our Home Care and Foster Care programs provide assistance to residents throughout Fairfield County, and the Adoption program is both nationwide and international. Our Mission is to partner with individuals, families, organizations and communities to build better lives. FCA is proud to currently offer a hybrid working model to our employees. Employees enjoy a wide array of benefits that make up our competitive compensation package. We are proud to offer generous employer contributions to our medical plans, continued education credits offered at no cost, annual tuition reimbursement stipend, employer paid Life & LTD policies, FSA and Dependent Care, 401K with a match and a generous vacation and time off policy to include Martin Luther King Jr Day and Juneteenth! We also offer employee discounts to multiple organizations, events and your cell phone plan. Our benefits don't stop there - we offer an EAP program, paid for CEUs and clinical supervision, summer Fridays and employee appreciation events along with wellness incentives and challenges! Position Summary: The Caseworker / Case Manager provides outreach, assessment, service coordination, and ongoing case management to older adults enrolled in SOEP. The position works in community and home-based settings and uses a person-centered, strengths-based, and trauma-informed approach to engage clients, reduce barriers to care, and connect individuals to appropriate supports and services. Key Responsibilities: Conduct proactive outreach to identify, engage, and build trusting relationships with older adults using client-centered engagement strategies. Link clients to medical, behavioral health, substance use, housing, transportation, benefits, and senior services. Coordinate care with primary care providers, behavioral health clinicians, social service agencies, and community partners. Advocate for clients to reduce systemic barriers and improve access to services. Provide education to clients and caregivers regarding available resources and system navigation. Coordinate and advocate for client access to medical, behavioral health, housing, benefits, and community-based services through multidisciplinary collaboration. Participate in multidisciplinary teams and maintain collaborative relationships with providers while adhering to ethical and confidentiality standards. Qualifications: Education: Bachelor's degree in Social Work, Human Services, Counseling or related field. Associates degree with relevant experience. Experience: Experience working with behavioral health and/or substance use issues among older adults. Must be able to work with diverse populations Preferred Qualifications: Language: Bilingual English/Spanish-preferred not required. Additional Requirements: Valid driver's license Access to a personal vehicle for regional and statewide travel. If you are interested in learning more about how you can join our talented group of diverse employees, please visit our website to view this job posting and apply. To learn more, visit our website and check out our opportunities! #hiring #wellness #opportunities #topworkplaces #diversityequityandinclusion

In accordance with RNP's Mission Statement, Philosophy of Client Care and Code of Ethics as stated in the Personnel Policies and under the supervision of the Program Director and/or Coordinator, manage client care for individuals requiring multiple assistance sources by performing the following duties. The Case Manager for the Residential program plays a vital role in providing comprehensive case management services to individuals aged eighteen (18) or older with serious and persistent psychiatric disorders, or co-occurring serious psychiatric disorders and substance use disorders, or social service needs who are under our care. This position involves coordinating admissions, arranging transportation, facilitating access to housing resources, and developing discharge plans to support successful community reintegration. SPECIFIC DUTIES AND RESPONSIBILITIES: All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA). · Provide case Management services in the person's environment of choice with the focus on supporting the person in everyday life based on his/her values and goals, and integration in the community. · Provide services in assessment, planning, advocacy, linking, supporting, and monitoring of the activities focused on the individual needs of the persons served in the community with an emphasize on basic survival needs such as housing, income, health, and community resources. · Assess and document significant medical, psychological, and social factors contributing to person served and inform other service providers involved in a timely manner to coordinate services. · Record adjustments and progress in each individual chart regarding finance, employment, housing, nutrition, clothing, physical and mental health well being. · Record and monitor the Residential Rehabilitation/Recovery plans and perform follow up services to determine quality and quantity of service provided to the persons served. · Establish and maintain cooperative relationships with community resources, service providers and other organizations. · Advocate on behalf of persons served in receiving the required services to become successful and satisfied in the community. · Attempt to redirect any person in a respectful and appropriate manner as needed and offer supportive counseling; utilize crisis intervention techniques and contingency plans whenever necessary based on the person's needs and staff assessment. · Assist the persons served with maintaining a healthy environment, continuing a daily routine and (re)connecting with natural support systems in the community. · Facilitates psycho-educational groups as needed. · Arranges transportation as needed. · Assumes all other appropriate duties as deemed necessary by the supervisor. Qualifications QUALIFICATIONS: · Associate/bachelor's degree in social work, psychology, counseling, or a related field. · Minimum of 2 years of experience in case management or related social services field, preferably working with individuals with co-occurring disorders. · Experience working with individuals with serious and persistent psychiatric disorders, substance use disorders, and involvement in the criminal justice system. · Knowledge of case management principles and practices. · Strong communication, organizational, and problem-solving skills. · Ability to work effectively with diverse populations and collaborate with multidisciplinary teams. · Considerable knowledge of federal and state laws and regulations regarding client confidentiality. · Ability to establish and maintain cooperative professional relationships. · Excellent communication skills. · Ability to project a professional image. · Intermediate/advanced computer skills. PHYSICAL REQUIREMENT AND WORK ENVIRONMENT: The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity sufficient to operate phones, computers, and other office equipment. The position requires the physical ability to kneel, bend and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. This person must have the ability to travel as required to work with staff.

Case Manager Classification: Exempt Reports to: Clinic Director Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization. JOB DESCRIPTION _____________________________________________________________________________ Summary/Objective The Case Manager will provide support to assigned clients and facilitate/link clients to appropriate community service resources. Assist and support clinical services as needed in cooperation with the treatment team. Essential Functions Receives referrals for Case Management services/treatment from therapists; provides an initial and ongoing assessment of client needs for case management, treatment, support, and/or skills training. Is familiar with community resources and makes appropriate referrals and/ or links clients to those resources. Provides case management monitoring of the Client's condition(s) and progress or lack of progress and communicates this to the primary therapist. Advocates on behalf of the Client to ensure his/her access to needed resources and ensure their rights are respected. Provides case management emergency services during work hours and after hours as assigned. Provides psychiatric rehabilitation services to all clients in need, including readiness assessment, skills training on an individual and group basis, assisting Clinicians who facilitate group activities, and case management to improve the Client's functioning and assist the Client in being successful in his/her treatment goals. Carries out all psychiatric rehabilitation services by Client's treatment plan and goals and identifies possible service needs to the primary Clinician in support of comprehensive treatment planning. Provides liaison services to state and local hospitals as needed. Provides liaison services to community partners, such as attending meetings, facilitating communication, and answering questions about services within the agency. Provides program and case consultation and education services as needed. Responsible for tracking supported employment activities and assists with the development and implementation of supported employment programming as directed by the supervisor and Clinic Director according to the Policies and Procedures for Volunteers of America Northern Rockies. Provides documentation reflecting the course of treatment on time. Actively participates in supervision meetings, clinic meetings, case discussions, planning for treatment provision, and agency development required training activities. Maintains a suitable professional demeanor that includes contributing to a positive work environment within VOANR through dependability, flexibility, cooperation, supportiveness and respect for others, communication, creativity, ethical behavior, and appropriate appearance. Maintains therapeutic responsibility for the collection of fees. Accurately completes all necessary intake elements, admission process and meets all appropriate releases. Provides transportation to clients using VOA fleet vehicles to facilitate case management and rehabilitative services. Follows all defensive driving, safety, and vehicle management policies. Maintains clear driving record in accordance with company insurance policies. Other duties as assigned. Competencies Proficiency with computers Proficiency with Microsoft Office software: Outlook, Word, Excel Ability to learn new computer software quickly Proficiency with modern standard office equipment Excellent attention to detail and organizational skills Successfully interact with clients and team members in a professional manner Ability to prioritize and manage multiple tasks concurrently Demonstration of behaviors aligned with a posture of servant leadership and our culture values. Work Environment This job operates in a residential facility environment. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require lifting files, opening filing cabinets, and bending or standing on a stool as necessary. Travel Little travel is required for this position. Required Education, Experience, or Eligibility Qualifications * Bachelor's Degree in Psychology, Social Work, or related field Preferred Education and Experience Two or more years of Case Management experience EEO Statement Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.

Southeastern Council on Alcoholism and Drug Dependence (SCADD) is an award-winning organization, and a leading provider of substance use disorder and behavioral health treatment that recognizes our employees as our biggest asset. Join us to find a supportive community dedicated to helping you achieve your fullest potential, and you'll have an opportunity to make a significant and positive impact on the quality of lives and the community. We currently have an opportunity for a Case Manager to join our team in Norwich and New London, CT. The position is 40 hours/week, Monday - Friday, day shift. Essential Duties and Responsibilities include: Interview clients, complete intake information, review records and confer with other professionals to evaluate the client and determine their needs. Use motivational interviewing, to coach and empower clients toward positive outcomes. Refer clients to other support services as needed such as medical evaluation and treatment, social services and employment services. Use professional judgement, in conjunction with any assigned providers, in planning, developing and implementing an effective intervention plan for clients to provide for a continuum of care and to facilitate the most positive clinical outcome. Assist with treatment plan objectives through exploration of problems, examination of attitudes and feelings, consideration of alternative solutions, and decision making. Coordinate case management needs to bring services, agencies, resources, and clients together to assist clients with discharge plans and referrals. Provide crisis intervention services to respond to client's needs during acute emotional and or physical distress. Provide education and information to individual clients, and groups concerning alcohol and drug abuse, and the available services and resources, i.e. additional treatment options, 12-step and other community-based programs. Meet as a team with counseling staff or other relevant stakeholders to acknowledge and report on client progress, discuss and modify established treatment plan. Education and/or Experience: Associate's degree preferred or knowledge and experience in Substance abuse and community support services. Requires valid driver's license and ability to drive agency vehicle. We offer a competitive benefit package so you can further invest in yourself and your future. Full-time positions offer (prorated for part-time positions): 4 Medical Plans to choose from to best fit your needs and budget Dental & Vision Insurance 403(b) Retirement Plan with 10% employer match at 1 year Vacation and Sick accruals 11 paid Holidays 40 hours of paid Education/Training hours Paid Licensure Reimbursement SCADD is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Why Saybrus? We strive to help employees lead fulfilling professional lives. Excellence is expected and rewarded. We believe in straightforward communication and encourage employees to share opinions and ideas. Our salaries, incentive awards and comprehensive benefits provide a highly competitive total reward package based on individual and company performance. Many of our employees work from their homes, while others are based in our Hartford, CT headquarters. Job Summary Case Managers provide new permanent product business support to key business partners. They must independently manage cases by creatively resolving issues, negotiating underwriting offers (where applicable) while leveraging contacts and resources to ensure a desired outcome. Candidates must possess a strong knowledge of the life insurance process and be able to troubleshoot problems causing cycle time delays. Responsibilities also include timely communications, assistance in gathering outstanding requirements and overall superior customer service. Case Managers are expected to utilize strong communication skills (verbal and written) to ensure cases move through the new business process in a timely manner. Case managers must work well in a team environment. This role has a direct correlation to the success of the account.Job Description Duties and Responsibilities Negotiate underwriting offers with the underwriting teams of our Product Partners as appropriate to provide best opportunity for placement. Review and assess requirements, as needed. Manage the necessary components for the new business process, identifying cases that need special handling. Manage daily workload with emphasis on time management and quality standards. Proactively follow up and provide communication to support advisor/distributor satisfaction; Ensure cases progress from submission to placement in a timely/efficient manner with superior service. Ensure policy issuance within required timeline. Use expertise in Life insurance process, terminology, technology to support and enhance daily operations. Accept ownership and suggest innovative solutions to meet branch/client needs while undertaking new and different requests. Explore opportunities to add value. Ensure delivery requirements and payments for issued contracts are received in a timely manner. Serve as a single point of contact to customers. Receive and resolve complex and/or sensitive customer service inquiries, complaints and problems with quality, accuracy, and in a timely manner. Proactively resolve any issues and inquiries. Provide continuous scheduled telephone coverage as business needs dictate. May be responsible for employee training and mentoring. Perform other duties as assigned Knowledge, Skills and Abilities Minimum 5 years of experience with knowledge of the life insurance process for permanent products, including key impairments. Working knowledge of desktop applications such as Outlook, Word and Excel. Knowledge of Smart Office and Salesforce.com a plus. Critical thinking skills with the ability to identify and troubleshoot problems, and comfort with cases involving a high degree of complexity. Excellent verbal and written communication skills; clear and effective. Excellent interpersonal and relationship building skills to interact with internal and external clients. Discretion while handling confidential matters (e.g., medical records). Ability to work independently in a fast-paced, multi-faceted environment while focusing on critical deliverables. Comfortable in a team environment and supportive of corporate change. Equal Employment Opportunity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive. Americans with Disabilities Act (ADA) Statement We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at ****************. Pay Transparency Statement We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request. Background Screening Statement Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.

As a Case Manager for the New Haven Certified Community Behavioral Health Clinic, you will be making a difference in the lives of our clients, and connecting with the community in a meaningful way. This opportunity enhances and improves the lives of those in need, as well as the surrounding community. Our clients are in need of connection as they navigate mental health and substance use issues. Using a trauma-informed approach, the role will provide access to healthcare, housing, benefits, and community resources. This role offers the ability to both provide quality services and develop a new role within our clinic. There is leeway to create and implement processes to best address the needs of our clients. What your day will look like: * Work with clients to formulate mutually agreed-on and measurable service plan goals and objectives. * Conduct a comprehensive assessments of client's service needs and assist with linkage to appropriate resources, coordination of services, and evaluation of those services in meeting those needs. * Encourage increased independence and recovery of clients * Connect with local agencies to develop strong working relationships and increase knowledge about available resources for clients. * May conduct presentations in the community to promote the program and recruit clients. * Successfully engage clients in services as demonstrated by client service plan completion rates, maintained or increased client functioning and client completion of service plan objectives. * Record case activity within required timeframes according to agency procedures and requirements * Understand and follow agency policies and procedures. * Participate in ongoing supervision, consultation, staff meetings, and appropriate training. * Provide psycho education to clients * Other duties as developed with the Program Supervisor and/or Clinical Director QUALIFICATIONS: * Associates Degree, preferably in a human service field or High School/GED with knowledge of Community Resources. * Excellent oral and written communication and computer skills. The candidate must have the ability to use computer programs including Microsoft Word and Excel * Excellent interpersonal skills and ability to engage families from diverse social and ethnic backgrounds * Strong organizational skills to handle varied duties and responsibilities * Demonstrated ability to be creative, innovative and resourceful * Bi-lingual/Cross-cultural experience is required. EMPLOYEE BENEFITS Catholic Charities offers access to a comprehensive array of benefits, including: For Good Health: Medical, Prescription, Dental and Vision insurance For a Secure Future: Life, AD&D and Long-term disability insurance For Retirement: 403(b) Plan, with employer matching contributions for eligible employees For Career Advancement: Training and development opportunities For Work Life Balance: Generous paid time off; including 14 paid holidays, vacation and sick time. Employee Assistance Program (EAP) - Free and confidential counseling for employee and immediate family Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.

Do you want to make a real difference in the lives of individuals impacted by homelessness and opioid use? Join BHcare as a Case Manager and help clients access safe, stable housing while connecting them with the resources they need to build healthier, more independent lives. What You'll Do: • Build strong, supportive relationships with clients through regular meetings and outreach. • Assist individuals in developing and working toward personalized goals related to housing stability and overall well-being. • Help clients identify and secure affordable housing options, while connecting them to community resources and support services. • Partner with team members, housing providers, and community stakeholders to ensure coordinated care and long-term stability. • Maintain accurate documentation of client progress, outcomes, and program effectiveness. Why Join BHcare? At BHcare, we believe housing is the foundation for recovery and independence. As part of our Housing Outreach Program, you'll be part of a mission-driven team committed to providing compassionate, client-centered support. We offer professional development opportunities, a supportive environment, and the chance to make a lasting impact in your community. Care where it counts. Impact that matters. Join BHcare today. Qualifications Bachelor's degree and a minimum of 2 years human services experience. Experience working with homeless population preferred. Excellent time management skills. Ability to work with diverse populations. Highly motivated, creative with excellent interpersonal skills. Ability to work with a team and independently. Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR). Must have and maintain a valid driver's license. Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization's auto insurance plan.

Employment Type: Full-Time Estimated Salary: $62,000-$78,000 annually + Bonus Eligibility About the Role A Medicaid-focused home care agency serving Hartford and surrounding communities is seeking a Case Manager - Intake to coordinate referrals and intake for Connecticut Medicaid waiver clients. This role works closely with Area Agencies on Aging, DSS, and care management organizations to ensure smooth start-of-care and compliance with waiver requirements. Key Responsibilities Manage intake referrals for Medicaid-funded home care services Verify eligibility and waiver enrollment Coordinate intake documentation and authorizations Communicate with AAAs, case managers, and referral partners Support start-of-care scheduling and onboarding Ensure compliance with Connecticut Medicaid documentation standards Maintain accurate case notes and intake records Serve as a liaison between clients, families, and internal teams Qualifications 2+ years of experience in Medicaid intake, case management, or healthcare coordination Strong understanding of Connecticut Medicaid processes Excellent attention to detail and organizational skills Ability to manage multiple cases and deadlines Preferred Experience Experience with Connecticut Medicaid waivers such as HCBS for Elders and PCA Familiarity with Connecticut DSS and Area Agencies on Aging Bachelor's degree in social services, healthcare, or related field preferred

The part time Case Manager is responsible for the outpatient caseload: monitoring their weekly activities, assisting them with employment, housing, transitional, and other discharge planning requirements. Essential Duties/Responsibilities: Develops and monitors Individual Program Plan for clients on caseload. Meets regularly with each client to discuss progress with program requirements, personal goals, program compliance, discusses, reviews, and helps with weekly schedules, passes, and reengaging clients to treatment. Maintains ongoing communication with referral providers and family members. Provides timely information to appropriate personnel for coordination of services and for reporting purposes. Completes all required paperwork for each client on caseload. Attends necessary meetings, conferences, and training within CRJ and with outside providers. Responsible for receiving referrals from the referral source and ensuring clients are scheduled within 2 business days of receiving the referral. If a client is not able to have intake scheduled within 2 weeks of referral, the case manager will inform JBCSSD referral source and work to remedy. Remain in close communication with clients to inform them of all appointments. Ensure the appointment reminder system is up to date and active to decrease no show rate. Meet with clients to assess needs and treatment progress and report back to the clinical team any necessary updates regarding client needs. Coordinates clinical case management services for clients with a variety of community-based service providers including in areas of housing, employment; screens and ensures clients' eligibility for Medicaid, Medicare, and other benefits, including but not limited to SSI and SSDI; makes referrals for additional services and supports as needed. Meet weekly with Clinical Director for individual supervision to discuss cases, and problem solve any issues that may arise. Required Skills/Abilities: Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency. Good communication skills and the ability to collaborate with staff members. Solid time management skills and the ability to prioritize tasks. Excellent typing skills and experience working with Windows, Microsoft Office, and Excel Required Education and Experience: BS/BA from an accredited college or university in Criminal Justice, Human Service, or related field. Preferred Education and Experience: One year of case management experience preferred. Experience with a correctional population preferred. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.

The Community Support Services (CSS) Case Manager oversees community-based programs for individuals with developmental disabilities who receive less than 24/7 support. Responsibilities include managing staff schedules, ensuring quality customer service, and providing necessary staff training. The Case Manager supervises CSS staff, collaborates with various healthcare professionals, and tracks progress on individualized recovery plans. ESSENTIAL DUTIES AND RESPONSIBILITIES including the following. Other duties may be assigned. Management & Supervision: Oversee various programs (e.g., IHS, Respite, Life Skills) across Connecticut. Manage staff scheduling and ensure compliance with organizational policies. Supervise and train CSS Support Staff. Staff Development: Participate in the hiring process, conduct staff orientations, and ensure all staff receive required training. Complete staff evaluations and manage schedules within budgetary guidelines. Program Coordination: Ensure effective delivery of services per Individual Plans, including community integration and health services. Facilitate interdisciplinary team meetings to develop and review service plans. Compliance & Reporting: Maintain compliance with all regulations and ensure accurate documentation of incidents and services. Regularly review program data and outcomes to enhance service quality. Community Integration: Promote social roles and independence for clients, ensuring their needs are met within the community. Transportation Requirements A valid Connecticut driver's license is required. Must possess and have access to a registered, insured vehicle for work-related duties. QUALIFICIATIONS Education: Master's or Bachelor's degree in Human Services, Special Education, or related field preferred; a high school diploma with relevant experience may be accepted. Experience: Work with individuals with disabilities in community-based settings is essential. Skills: Strong communication, organizational, and problem-solving skills are required. Proficiency in Microsoft Office and familiarity with web-based documentation systems is necessary. SALARY $20.98/hr increases to $21.54/hr after 6 month introductory period. SCHEDULE 40 Hours Flex

WHY PERCEPTION PROGRAMS? Perception Programs' mission is to promote wellness through innovative and holistic behavioral healthcare for individuals and our community. We serve over 5,000 diverse clients annually and offer a range of wellness services to engage clients in a collaborative recovery process. Looking for a supportive work environment that fosters learning, growth and creativity? Is a wellness and strengths-based oriented team setting important to you? Interested in serving individuals with mental health and substance use disorders? We would love to hear from you. Submit your application now! POSITION SUMMARY This position is responsible for providing case management and support services for individuals with substance use and mental health disorders to ensure treatment access and retention. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide linkage to mental health and substance use treatment services, including a wide range of treatment modalities and recovery communities. Identify needs and assist individual in gaining access to financial benefits and other supportive services including but not limited to medical, social, housing, family planning and reunification, and educational services. Provide education and coaching, particularly in available resources within the local recovery community Monitor and track client progress Perform outreach activities to reach populations in need of services with emphasis on early intervention Assist individual in achieving goals established in recovery plan Assist with obtaining reliable means of transportation, including use of public transportation MINIMUM REQUIREMENTS High School diploma or GED equivalent Minimum of 2 years' experience in related field Valid driver's license Prior knowledge of mental health and substance use strongly preferred Lived experience with mental health and/or substance use disorders strongly preferred Ability to learn new systems and programs quickly Excellent verbal and written communication skills Excellent customer service skills Ability to develop clear and professional documentation Willingness and ability to establish and maintain healthy working relationships BENEFITS: Competitive salary. Schedule flexibility. 11 holidays, accrued pool of PTO starting at 25 days per year. No on-call requirements. In-house clinical supervision for LPC, LCSW, and LMFT. National Health Services Corp (NHSC) Loan Repayment Program (LRP) at select locations. Public Service Loan Forgiveness (PSLF) qualified agency. Billing, marketing, and case management support. Comprehensive medical, dental, and vision insurance. Complimentary life Insurance, AD&D, and Short-Term Disability. 403(b) retirement Plan with company match.

Introduction Are you passionate about helping individuals with disabilities? If so, we encourage you to consider the Developmental Services Case Manager position below! The State of Connecticut, Department of Developmental Services (DDS) is seeking dedicated and dynamic Developmental Services Case Managers to join our team. These outstanding opportunities offers the chance to work with individuals and families to build and implement personalized plans that promote independence and improve quality of life. Our ideal candidate is exceptionally skilled in resource identification, conflict resolution, and person-centered planning. Work Locations North Region: East Hartford, Hartford, Newington, Putnam, Windham (Willimantic) South Region: New Haven, Norwich, Wallingford West Region: Cheshire, Danbury, Norwalk, Southbury, Stratford, Torrington, Waterbury Position Highlights: Permanent DDS employees in the classification of DS Case Manager should not apply; transfers within DDS will be handled through the agency lateral transfer process. Candidates hired from this posting may be initially provided with a temporary assignment; the permanent assignment will be determined within the first six months of employment. Full-time | Hybrid 1st Shift | 40 Hours per week Monday - Friday | 8:00 am - 4:30 pm Flexibility required to meet agency needs Hybrid schedule available after completing a 6-month working test period What we can offer you: View our State Employee Benefits Overview page! Professional growth and paid professional development opportunities. A healthy work-life balance to all employees! The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information. Our Mission: The mission of DDS is to partner with the individuals we support and their families, to support lifelong planning and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities. Selection Plan FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at ************** or (*********************) BEFORE YOU APPLY: Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. Note: The only way to apply to this posting is via the ‘Apply' or ‘Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ethan Ives at *****************. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In the Departments of Developmental Services and Social Services this class is accountable for independently performing a full range of tasks in providing case management services for persons with an intellectual disability and their families to ensure the delivery of appropriate medical, educational/vocational, social, residential and other services and conformance with Federal Medicaid Waiver Reimbursement Program regulations and with federal regulations when specifically assigned. EXAMPLES OF DUTIES Performs activities related to individual services plans for conformity with federal and/or agency standards; Coordinates and monitors the delivery of waivered services to ensure the federal requirements for reimbursement are met and maintained and monitors completion of appropriate documentation; Develops social service evaluations and service recommendations; Oversees and supports continuity of care and waiver benefits; Monitors development and ensures maintenance of individual files including required documentation; Provides information and support to individuals and families in obtaining and maintaining social services benefits to ensure continued waiver eligibility; Provides guidance and support to individual and/or family members in locating appropriate providers in the community; Convenes, chairs and facilitates interdisciplinary/planning support team meetings to develop, review and/or modify individual service plans; Coordinates integration of day program, residential, medical and other services provided to each individual and ensures service delivery; Assists with identifying the need for evaluations, scheduling of evaluations and monitors completion; Acts as liaison and provides technical assistance to service providers and monitors compliance with departmental and waiver policies and procedures; Maintains regular contact and provides supportive guidance to assigned individuals and their families; Gives information to individuals and/or call-in's, guardians and families regarding their legal rights, departmental policies and procedures, services provided and encourages participation in service planning process; Schedules program reviews and monitors implementation of specific program recommendations; Ensures that legal and financial documents are completed in a timely manner; Informs appropriate supervisor and regional administrative staff when services are not or cannot be provided; Assists with responses to ICF surveys, inspections and IPR/UR as required; May review individual service plans for conformity to federal regulations; May coordinate the development and assist with the implementation of Plans of Correction; Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY Considerable knowledge of services available to individuals with an intellectual disability; Knowledge of residential programs for persons with an intellectual disability; interdisciplinary approach to program planning; intellectual disability, causes and treatment; Considerable skill in facilitating positive group process; Skills interpersonal skills; oral and written communication skills; Considerable ability to understand and translate clinical findings and recommendations into program activities and develop realistic program objectives; Ability to collect and analyze large amounts of information; utilize computer software. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE The General Experience is defined as one of the following: A Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with an intellectual disability in the areas of behavior, education and rehabilitation. OR A Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and one (1) year of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with an intellectual disability in the areas of behavior, education and rehabilitation. NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology. PREFERRED QUALIFICATIONS Experience leading meetings and utilizing conflict resolution skills. Experience working with the concepts of Person-Centered Planning, as well as translating clinical assessment tools and programmatic findings into realistic and measurable objectives. Experience utilizing critical decision-making involving individual's health and safety. Experience supporting the principals of self-determination and self- advocacy for people with intellectual and developmental disabilities. Experience with problem solving and developing creative solutions while working independently. Experience with working with Microsoft Office 365, including Excel, Word, Outlook and Teams. Experience with organizing and concisely providing information to others using verbal and written communication skills. Experience with planning, calculating and arranging financial resources to meet the needs of served individuals while ensuring compliance with budgetary constraints. Experience with explaining complex service systems to peers, families or people with disabilities from various socio-economic and cultural backgrounds. Experience directly supporting individuals with Intellectual and Developmental Disabilities. Experience identifying and coordinating needed resources and supports for individuals with Intellectual and Developmental Disabilities. SPECIAL REQUIREMENTS Incumbents in this class must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by federal regulations. Incumbents in this class may be required to possess fluency in a foreign language or sign language for designated positions. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license. Incumbents in this class may be required to travel. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Job Description This is a full-time, salaried position at Homes with Hope, Inc. that includes medical and dental benefits, and vacation time. This position reports to the Gillespie Center/Hoskins Place Program Director. DESCRIPTION: The Case Manager works with the residents of the agency's emergency shelter. The Gillespie Center has 15 beds for men and Hoskins' Place for has 4 beds for women in downtown Westport. We work to end clients' homelessness by addressing housing barriers utilizing a Housing First service model approach and connecting clients to appropriate resources. Since the facility is an emergency shelter, the aim is to move clients as quickly as possible to a positive housing situation. In addition, the Case Manager is responsible, along with other staff members, for the smooth operation of the shelter facility and community kitchen. Adherence to chores, overseeing the preparation and clean-up of lunch, needs for supplies, general cleanliness of men's dormitory, dayroom, kitchen and outside areas are all examples of this position's responsibilities. The Case Manager is expected to help maintain the structure of the program. SPECIFIC CASE MANAGEMENT DUTIES: Depending on the client, case management may play a greater or lesser role as needs vary. In general, the case manager should: Assess client's situation/needs. Determine individual housing goals. Develop an individual case action plan to help the resident meet certain needs, goals, or to solve problems that led to homelessness. Provide referrals to community resources, including benefits and entitlement counseling, substance abuse treatment referrals, detox, psychiatric evaluations, medical concerns, and ultimately housing as required. Secure release of information, consent forms for all outside services where the client is identified by name. Conduct ongoing interaction with the client to help coordinate all activities from the action plan. Communication with clients' other workers/counselor's/ physicians for case planning and collaboration with other services. Monitor adherence to medication regimen and communicate with physician if there is a problem with compliance or side effects. Plan transportation for clients to ongoing appointments or transports when it is deemed necessary for successful case management but not to the exclusion of public transportation. Re-evaluate the housing plan periodically or when the situation changes. Advocate for the client to help them obtain necessary services or benefits. Intervention during crisis such as job loss, substance abuse or other issues that may affect the housing action plan. Document case notes and update client information in CT HMIS and external systems. Case work follow up and other duties as assigned. PROFESSIONAL RESPONSIBILITIES: Must demonstrate a commitment to professional growth and competency by attending outside conferences, workshops and continuing education. Develop contacts within the social services community locally and attend appropriate meetings within the agency and off site. Case Managers are required to conduct themselves in an ethical manner, in accordance with confidentiality laws, professional standards and in line with agency policies and procedures.

The Transitions Program was designed to work with individuals who are incarcerated and due to be released within 90 days with the intention of providing systematic assistance in the navigation of healthcare and social service systems. The goal of the program is to work with women in setting goals prior to release and to provide care coordination after release to avoid recidivism. The Transition Case Manager (TCM) is responsible for the overall support of the Transitions Program at CHCI including on-going communication with DOC, community partners and patients. The TCM will work directly with the Program Specialist Manager to support daily operations of the program and to ensure seamless entry into care for individuals eligible for services. The TCM will provide efficient data retrieval, documentation, analysis, and monitoring as needed to meet the deliverables required from the funder. GENERAL RESPONSIBILITIES: + Work with the Program Specialist Manager to develop policies, procedures, manuals, and trainings as needed for the Transitions Program. + Assist the Program Specialist Manager with all aspects of compliance for all safety and regulatory requirements for funding. + Complete and monitor data entry, record keeping, and reporting. + Complete documentation in CHC EHR daily that provides an overview of encounters and information pertinent to continuity of care and data tracking for each participant. + Conduct and maintain community outreach and collaboration with community organizations and partnerships. + Obtain and maintain WRNA Training and conduct WRNA Assessments as appropriate for participants. Additionally, use WRNA training to interpret results conducted pre-release and use them to assist participants in setting goals. + Develop TCM schedules of patients including locations and services. + Work with DOC discharge planners to assess patients being released and develop a comprehensive service plan with short and long term goals and objectives for each individual patient. + Work with patients to use their individual service plan to accomplish tasks, activities, goals, and objectives that align with their own personal goals and their long term plan for success. + Provide support to CHC providers to facilitate continuity of care, treatment adherence, and completion of healthcare goals as needed. + Practice and educate on harm reduction model of care that will promote the accomplishment of small, manageable goals while also working with patients to empower long term plans that are reasonable and fit their needs. + Assist with client enrollment and participation. + Assist with template creation, scheduling, and follow up for all Transitions patients. + Act as a patient advocate for individuals experiencing challenges that include social determinants of health like housing insecurity, food insecurity, and economic vulnerability. + Coordinate patient care internally and externally to ensure the efficient accomplishment of healthcare and social goals. + Actively participate in all meetings related to Transitions Program and CKP. + Provide dissemination of information internally at CHC and externally at partner agencies and with community collaborators about services available and how to access them. + Work with communications team to develop and update materials that provide information about the Transitions Program for any audience. + Performs other related duties as assigned III. REQUIRED QUALIFICATIONS + Associates Degree in Human Services or related field or high school diploma/GED and adequate experience to replace this. + Valid Connecticut Driver's License and ability to travel to locations across the state as needed. + Prior experience working with community agencies and programs. + Demonstrates ability to work cooperatively with providers and agencies. + Effective oral and written communication skills. + Prior experience in providing services to bicultural individuals/families desired. + Ability to organize, prioritize, and maintain deadlines + Working knowledge of the program, its target populations and additional resources available in the community. + CHC requires as a condition of employment current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification. The only acceptable alternative is current American Heart Association BLS/AED for Healthcare Providers certification **PHYSICAL EFFORT/ENVIRONMENT** This position requires some physical exertion, mostly in support of groups in a program area. Work is both remote, office-based and community-based. **VI. WORK SCHEDULE DEMANDS** Full-Time, 40 hours a week with evenings and/or weekends required based on program needs. Ability to travel to locations as deemed necessary. **Organization Information:** The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built. **Location:** Middletown - Weitzman Building **City:** Middletown **State:** Connecticut **Time Type:** Full time MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Full-time Description Hourly Pay Range: $22.31 - $29.90 Pay will commensurate with qualifications and experience. typically pays the minimum of the pay range. Why Work for Goodwill Southern New England?! Referral bonuses Retirement plan contributions Tuition and gym reimbursement Emergency assistance funds Paid time off And more depending on position! SUMMARY Perform diversified job duties to support and advocate for assigned individuals, in particular individuals identified as “high risk” due to involvement in violent crime(s), to facilitate successful reintegration into the community following a period of incarceration and to perform specified duties as described below. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Work as part of the interdisciplinary team and ensure that the necessary services and support are provided to assist participants in identifying and making choices about their social, vocational and life skills goals to support successful community reintegration. Provide information and referral for services that are not provided by the agency, as appropriate. Ensure that a signed Release of Information form for all applicable external service providers is obtained. All services shall be developed to meet the individualized needs of each program participant, maximizing their participation in the planning process, to achieve successful program and service outcomes. Maintain professional and ethical boundaries with participants and community partners and stakeholders at all times. Develop and maintain relationships with peer staff, program management, participant family members, residential and community service providers, funders and representatives of funders, and any other internal and external contacts to insure pertinent resources are available to participants. Specifically, knowledge of and relationships with community service providers should be developed to include, but not be limited to collaborating agencies, probation, parole, court support services, Department of Social Services, Child Support Enforcement, mental health and substance abuse agencies, housing providers/landlords, legal aid, secondary and post-secondary area schools, and faith-based groups. Ensure that confidentiality is maintained in all areas of program operation. Criminal records of each program participant should be maintained and disclosed only as allowable under state and federal law, in accordance with Agency privacy practices and on a need to know basis. Facilitate, coordinate or attend staff in-service training and related support services, when needed (i.e. program events and/or activities, community outreach/marketing of program). Facilitate the intake process for new referrals. This may include in-person intakes at correctional facilities. Complete a transition plan to establish a basis for an Individual Service Plan (ISP). Develop a plan to assist each participant to attain financial independence. Provide ongoing support, as needed, to insure appropriate engagement in services outlined in the ISP. Complete an Individual Service Plan (ISP) for all participants. Make direct referrals to appropriate service providers to address needs identified in ISP. Follow-up with other agencies and providers to insure participant has made contact and needs are being met. Complete periodic ISP reviews in accordance with specified time frames. Provide crisis intervention and assist in the development of responsible behaviors to ensure successful reintegration into the community. Act as substitute for other direct care reentry staff, as needed. Use a computer to complete required communication and documentation of all activities, including data entry into the data management system of Agency programs (SETWorks) and of stakeholders (i.e. City of New Haven's Apricot 360 data platform). Documentation will be completed to meet agency, state, federal and funding source guidelines in a timely, accurate and professional manner. Track and document all participant programmatic expenditures in the Agency programs data management system (SETWorks) and provide monthly reports to Program Coordinator, as needed. Ensure that HIPAA privacy and security regulations are consistently met and enforced. Work with service team to ensure that safe, accessible and respectful service environments are provided, oriented toward reentry into the community. Assist with participant transportation as required, including use of personal vehicle. Together with program participants, staff and co-workers, participate in continuous assessment of the effectiveness of service delivery. Perform other related essential duties as directed by Program Coordinator. Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; plus two years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as participant files, evaluation reports, job descriptions, personnel procedures and safety rules. Ability to write routine reports and correspondence. Ability to communicate with others. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. REASONING ABILITY Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to assist participants with appropriate social behavior to facilitate successful community reintegration and inclusion. Ability to act as an advocate for participants and to counsel in crisis or when facing a challenging situation. LEADERSHIP RESPONSIBILITIES Position does not require direct supervision of staff to include such job duties as hiring; firing; evaluating performance; addressing performance concerns. Position does require facilitation of team meetings, delegation of day-to-day responsibilities to ensure provision of quality services; and ongoing communication with community professionals in a leadership capacity. CERTIFICATES, LICENSES, REGISTRATIONS Valid Connecticut Driver's License, auto registration and insurance OTHER SKILLS AND ABILITIES Knowledge of the criminal justice system, probation, parole and unique barriers faced by justice-involved individuals is preferred. Ability to obtain clearance to enter CT Department of Correction facilities. Ability to obtain approved Behavior Management, CPR and First Aid certification. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stoop, kneel, crouch. The employee is occasionally required to sit, climb or balance. The employee must regularly lift and/or move up to 10 lbs. and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work near moving mechanical parts. The employee may work in outside weather conditions. The employee may occasionally be exposed to wet and/or humid conditions, cold and heat. The noise level in the work environment is usually moderate. Attire: Business Casual Attire is required while performing daily duties with program participants. Professional Attire is required when representing the Organization at meetings, conferences or any other professional activity. Personal Grooming should be neat at all times. Equal Opportunity Employer