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Clinical case manager jobs in Durham, NC - 350 jobs

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  • Case Manager (RN) Hospice Home Care

    Duke Health 4.6company rating

    Clinical case manager job in Durham, NC

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke HomeCare & Hospice Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC. Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time. As a nurse with Hospice Home and Partners at Duke you will get to live out Duke's mission of caring for our patients, their loved ones, and each other in a very precious way. While working with our Hospice department, you will have the opportunity to truly care for people at their most vulnerable state of being as well as help them and their loved ones learn to let go in peace and comfort. Shifts/Hours: (5) 8 hour day shifts Duke HomeCare and Hospice differs from other home health companies in many amazing ways. Please see a list of some of those reasons below: Manageable caseloads and territories Commitment to safety for both patients and employees Mileage reimbursement rate equal to the current federal rate Extensive orientation of 16+ weeks based on individual needs JOB SUMMARY: Performs professional nursing care for patients in a primary care setting (the home or alternate-site setting) according to nursing practices, agency policies and regulations. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. MAJOR JOB RESPONSIBILITIES: Plan, provide, supervise and document professional nursing care utilizing the nursing process for patients in accordance with the NC nurse practice act, physician orders and established policies and procedures. Uses professional nursing judgment to individualize the plan of care based on assessment of the patient's baseline needs and response to care. Utilize comprehensive assessment skills to plan priorities and to set realistic outcomes; collaborate with healthcare team in the evaluation and cost effectiveness of patient care. Assess educational needs of patients/families concerning alterations in health, the disease process, and plan of care. Develop and implement an effective discharge plan for patients to begin at the initiation of services. Obtain or develop appropriate educational resources for patients/families; plan and implement appropriate educational interventions; evaluate effectiveness and outcomes of patient/family teaching. Role model professional nursing through conduct, appearance, communication, mutual respect, ethical decision-making, critical thinking, and problem-solving skills. Participate in weekly interdisciplinary team meetings and case conferences, as necessary, to assure appropriate care and service are provided to the patient. Maintain up to date knowledge of Medicare/Medicaid/JCAHO standards thru inservices and workshop attendance. Assesses the severity of patient symptoms, communicate to the physician and record significant findings, intervenes as appropriate. Document care and services provided in accordance with DHCH Policy and Procedures and regulatory standards. Complete documentation accurately, timely, concisely. Medication reconciliation and education to prevent adverse events and readmission to hospital Observe patient's reactions to medications and reports significant incidents to the physicians. Communicate regularly with team members, caregivers, and physicians. Follow infection control standard precautions and uses personal protective equipment as required. Delegate and supervise care given by NCA's/LPN's. Develop plan of care for aides, assign care to aides based on the skills of the aide, the availability of the aide for patient care continuity, patient preference (when possible), and other considerations as determined by the patient's care needs. Identify personal learning needs and implements corrective action: assists in planning and conducting staff development programs to improve DHCC effectiveness. Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Implement agency policy, procedures and objectives. Work closely and collaboratively with agency billing staff to ensure accuracy of billing. Maintain confidentiality of employee and patient information. Exhibit an attitude which promotes harmony and goodwill in the workplace. Display a clean, neat, professional appearance. Participate in Performance Improvement Program. Promote quality, comprehensive services through a team approach. Perform other duties as assigned. WORK ENVIRONMENT AND REQUIREMENTS: Perform Patient care primarily in the patient's residence or skilled nursing facility (>50%) Travel to and from patient residence PREFERRED QUALIFICATIONS Education and Formal Training Associate Degree or Diploma, Nursing required Registered Nurses are not required but encouraged to enroll in a DUHS approved BSN program after completing two years of service of their start date. Licensures, Certifications Must have a current North Carolina RN Licensure or compact RN licensure in participating state Current State of North Carolina Cardio-Pulmonary Resuscitation Certificate (CPR) (American Heart Association only) Valid driver's license and current automobile insurance coverage Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
    $55k-75k yearly est. 1d ago
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  • Board Certified Behavior Analyst (BCBA)

    Lighthouse Autism Center 3.6company rating

    Clinical case manager job in Smithfield, NC

    Why Lighthouse Autism Center? At Lighthouse, we believe in ongoing progression in the field of ABA! We emphasize the importance of individualized, comprehensive treatment packages, and accomplish this through our collaborative approach. In addition to our BCBAs, our team consists of dually certified SLP-BCBAs, SLPs, and OTs that contribute to the success of our learners. How Lighthouse Supports You! Competitive Salary & Un-Capped Monthly Bonus Opportunities: You can earn up to additional $1,300 per month based on the work you do. Work/Life Balance: With a set schedule of Monday through Friday, no nights and no weekends. Manageable Caseloads: Typically, 6-8 learners to prevent burnout. Certified Behavioral Team: Our structure trains RBTs which creates clearer supervision and more time to focus on clinical excellence, not basic skill-building. Education: We offer not only a plethora of free CE's but also a yearly stipend in addition to pair recertification & licensure fees! Employee Benefits: Medical, Dental, and Vision benefits all start day one. 401k + Match (after 30 days of employment) PTO & 8 Paid Holidays Growth & Advancement Trajectory Professional Liability Insurance covered by Lighthouse Your Key Tasks Conduct intake evaluations including functional behavioral assessments and skills assessments Design positive behavioral treatment and skill acquisition plans with goals tailored to the individual Supervise and train ABA technicians; implement, model and monitor progress of individualized behavior support and skill plans with ABA technicians Provide caring support during family conversations to ensure parents fully understand assessment results and treatment recommendations Requirements Active Board-Certified Behavior Analyst (BCBA) credential Must have state licensure or be eligible to obtain state licensure Eligible to provide supervision of Registered Behavior Technician Salary Description Up to $105,000/year + monthly bonus
    $105k yearly 2d ago
  • Case Manager

    Select Source International 4.3company rating

    Clinical case manager job in Durham, NC

    For more than a decade, Select Source International (SSI) has been serving major corporations worldwide supporting our customers' "Talent Supply Chain". SSI has further developed technologies and acquired best-in-class companies over the years. Our leadership has expanded the technology stack to include Staffing Solutions, Professional Services, Custom Solutions, Offshore Development, Technical Support and Applications that deliver content to the cloud. We offer many initiatives that cause us to stand out above the rest. We are composed in such a way that we can facilitate client's needs while being directly involved in each step of the placement process. We continually see positive results because we cover every avenue of the IT business crucial to success and our team is constantly growing to meet our clients' needs. Select Source believes in building a corporation with only the strongest and most capable individuals. SSI's world-class consultants have the expertise to meet our clients' demands. We pride ourselves on the fundamental belief that our team is essential to our company's continued growth in the IT industry and assist the consultant every step of the way in reaching the ultimate position to fit their skills. We strive for increased productivity, improved current processes and optimized product quality all while minimizing risk and hazards which maximizes profitability. SSI's success is dependent upon listening and matching the right consultant with our clients and by continually innovating and improving every aspect of our business to better serve our clients' needs. Job Description Position : Case Manager Location : Durham, NC Duration : 5 Months + Extension Job Summary: RN Diploma, RN Associate's degree or Bachelors of Science in Nursing (BSN) degree. Minimum of 3 years full time direct clinical experience in an acute medical or acute surgical setting. Proficiency with a Microsoft Windows operating system Must have valid license to practice nursing within the US and have started application for NC nursing license. May be required to work weekends and holidays on a rotational basis. Commercial Care Management: Certified Case Manager (CCM) certification is required within 2 years of employment. FEP and Senior Segment: Certified Case Manager (CCM) certification is required within 3 years of employment. Hiring Preferences: The incumbent must possess medical management/clinical decision-making skills and sound skills in assessing, planning and managing member care, Advanced assessment and teaching skills. Problem solving skills: Familiarity with legal terminology and liability issues and ability to handle ethical or risk management issues. Utilization and Quality Management/Outcomes experience preferred Previous work experience with a managed care organization or provider is also preferred. Prior experience in case management, home health, discharge planning, or Concurrent review. Excellent communication and interpersonal skills with all levels of internal and external customers necessary. Individual must be self-motivated/self-directed. Must possess the abilities to work independently, demonstrate effective time management skills, and to prioritize effectively. The ability to deal effectively with change within the unstructured nature of case management and remain focused. Demonstrates creativity, critical thinking, counseling, interviewing, negotiating, and research skills. Certified Case Manager (CCM) certification preferred. Senior Segment: Prior experience in a variety of health care settings is preferred. Certified Case Manager (CCM) preferred. Experience with managing and coordinating care for patients who have multiple co-morbidities is preferred. Experience in responding to the diverse needs of the Medicare population, which includes both over 65 and under 65 aged adults. Commercial Care Management: Multi-State Licensure preferred. Prior experience in a variety of health care settings is preferred. Experience with managing and coordinating care for patients who have multiple co-morbidities is preferred Training class is targeted for 10/31, all candidates will need to start the same day. Hours: 8am -5pm and 10am-7pm. with an hour lunch. Qualifications Registered Nurse or LPN Additional Information All your information will be kept confidential according to EEO guidelines.
    $43k-63k yearly est. 1d ago
  • Population Health Case Manager

    Lincoln Community Health Center 4.1company rating

    Clinical case manager job in Durham, NC

    Lincoln Community Health Center, Inc., a federally qualified community health center located in Durham, NC is recruiting for a Population Health Case Manager. Durham is known as the Bull City, the City of Medicine, the Tastiest Town in the South, and the Startup Capital of the South. It's a two-hour drive from the beach, a three-hour drive from the Blue Ridge Mountains, and is North Carolina's fourth largest city by population. Along the East Coast, Durham is located conveniently along I-85. For those outside of driving distance, travel to and from is made easy as the City and County of Durham co-own the top-ranked Raleigh-Durham International Airport that services more than 45 nonstop destinations. Position Description: Assess, plans, implements, coordinates, monitors, and evaluates services to improve patient health outcomes. Focuses on improving the health status and connection to resources, preventive care, hospital follow-up, and ongoing healthcare for individuals with chronic health conditions as well as addressing frequent hospital and emergency department utilization, and medical, behavioral health, and psychosocial needs by performing case management and care coordination functions in the clinic and community. Knowledge, Skills, and Abilities: Ability to communicate clearly in writing and verbally in a professional manner and style, and the ability to communicate effectively with people of diverse backgrounds and educational levels. Ability to maintain an effective working relationship with patients, staff, community partners, and the general public. Strong positive Customer Service Skills, processing abilities, and problem-solving skills. Ability to adapt engagement and an educational approach based on patient goals, learning preferences and abilities, educational attainment, socioeconomic status, culture, language proficiency, and age of clients. Knowledge of or ability to obtain knowledge of community resources. Strongly prefer the ability to communicate in English and Spanish. Education: Bachelor's degree in Human Service areas such as Social Work, Counseling, Psychology, or community health-related fields. Previous Experience: Two years of documented experience in the medical field or case management in a medical or public health/social service agency. Adult Medicine experience preferred. Lincoln Community Health Center, Inc. (LCHC), mission is to provide primary and preventive health care in a courteous, professional, and personalized manner. Key requirements for any position are our "Core Values": * Courtesy * Respect * Quality * Accessibility * Teamwork * Continuous Improvement * Accountability LCHC provides comprehensive, high-quality primary health care to our patients regardless of ability to pay. As a Federally Qualified Health Center (FQHC), we provide health care to all members of our community, including low income, uninsured patients and diverse communities. We screen potential employees to first ensure alignment with our key requirements followed by the requisite position skills set. In doing so staff must be committed to the mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve. Understanding that each individual is unique and recognizing our individual differences.
    $58k-78k yearly est. 60d+ ago
  • Behavioral Health Case Manager I - North Carolina

    Carebridge 3.8company rating

    Clinical case manager job in Durham, NC

    A proud member of the Elevance Health family of companies, Carelon Behavioral Health, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. * Candidates Must live in the state of North Carolina And be clinically licensed in North Carolina. Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Work Shift Hours: Monday through Friday, 8:00 am (EST) to 5:00 pm (EST) The Behavioral Case Manager I is responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. How you will make an impact: * Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. * Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment. * Monitors and evaluates effectiveness of care plan and modifies plan as needed. Supports member access to appropriate quality and cost effective care. * Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. Minimum Requirements: * Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. * Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in the state of North Carolina required. Preferred Skills, Capabilities and Experiences: * Experience in telephonic case management with members with a broad range of complex substance abuse/psychiatric and/or medical disorders preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $41k-56k yearly est. Auto-Apply 60d+ ago
  • SSVF Carolinas Case Manager II - Durham (59527)

    Volunteers of America-Chesapeake 3.8company rating

    Clinical case manager job in Durham, NC

    Provide day-to-day support and services for participating veteran households. Has relevant experience in homelessness prevention, rapid re-housing and transitional supportive services. Provide key linkages for clients beginning at their intake and assessment following through to their attainment or maintenance of permanent housing in their home community. The position will promote accessibility, outreach to targeted populations, and provide case management, advocacy and wraparound supports and services with the VA and in the community. PRINCIPAL ACTIVITIES: Case Manager * Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the three categories of participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low-income veteran families are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers. * Screen potential program participants for program eligibility using VA-approved forms and follow up with applicable agencies to verify information including veteran and income status. * Conduct housing and comprehensive supportive services assessments for program participants and develop a comprehensive Family Services Plan. * Provide service coordination between the program and community partners, for persons served and their families/supporters. * Work with persons served, family members, collaborating housing agencies and professionals to revise service plans and to develop placement, stabilization and follow-up plans. * Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to or maintenance of permanent housing. * Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues. * Communicate effectively (under confidentiality rules) with clients service team to rapidly address and correct issues with services or supports - especially living skills, employment, education, family and socialization. * Ensure appropriate use of and documentation of any temporary financial assistance. * Ensure that veterans and their families receive services that support rapid re-housing; addressing assessed needs, promoting healthy decision-making, securing financial independence and promoting relationships at home in the community. * Ensure participant category reassessments are completed according to specific SSVF requirements. * Participate in program and professional supervision, attend required staff and Project Management Team meetings and trainings, and contribute to team-based collaborative planning. * Complete all appropriate reporting in HMIS and other systems as required. * Complete other duties as needed and requested. * Assists homeless veterans and families in identifying and transitioning into a full range of permanent housing and will act as a liaison between the client, Housing Authority, landlords, and property managers. In addition to the primary function of a Case Manager, in the Housing Specialist Role - * Assist low-income Veteran households with identifying and obtaining or retaining safe, stable and affordable permanent housing. * Outreach to rental-property owners and other resources in the community. * Establish a pool of rental properties in our service areas to then rapidly rehouse homeless Veterans as well as their families. * Work with landlords to negotiate rent or move-in deposits on behalf of the Veteran household. * Also responsible for conducting SSVF intake and eligibility assessments, working with the Veteran household to develop a Housing Stability Plan, and identifying and resolving issues as they relate to housing stability. PHYSICAL REQUIREMENTS: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. * The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. * The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment. * Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment. * Operating office equipment requiring continuous or repetitive hand/arm movements. * The ability to remain in a sitting position for extended periods of time. EFFECTS ON END RESULTS: Veteran housing, employment, family, social support and life-skill issues are rapidly addressed and supports and services are amended or adjusted as required to ensure maintaining housing, economic stability or attainment of benefits, and socialization of veteran and family in their home community. Veterans receive appropriate transition and service plans and supports. Client file documentation is complete and timely. Statistical information is documented and reported. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $42k-54k yearly est. 47d ago
  • Case Manager

    King Law Offices, PC

    Clinical case manager job in Raleigh, NC

    King Law, a general practice firm with offices located across western North Carolina and upstate South Carolina, is seeking an experienced Paralegal (Case Manager/Legal Assistant) to join our growing legal team. The firm focuses on the areas of Family Law, Estate Planning, Criminal Law, and Civil Litigation. The selected Case Manager/Paralegal will be responsible for the following: Proper and Efficient Use of Clio Capturing all billable and non-billable time worked Participating in Case Reviews Setting and Completing Tasks Trial Notebook Preparation Drafting Legal Documents with Attorney Supervision Calendaring Court Appearances, Mediations and Depositions Scheduling and Participating in New Client Case Manager Meetings Communicating with Clients and Other Legal Professionals Processing Mail Payments- Accepting, processing and depositing client payments The ultimate goal of the Case Manager is to optimize the client experience and manage the client/firm relationship from start to finish. Fundamental office management aptitude is a must. The successful Case Manager can multi-task and prioritize. Knowing when to handle case aspects in a hands-on, direct, autonomous fashion is key, as is the know-how for when to escalate to an attorney or leadership staff member. Sound judgment and a positive attitude are imperative to the position. This position is intended to support both internal relationships (attorneys, staff, partners) and external relationships (billable clients). Our team members are trained with innovative business systems that foster a commitment to high legal quality as well as respect, confidentiality, and compassion for our clients. Our vision, client service systems, and legal strategies are integrated to provide team members with greater flexibility and freedom, resulting in a superior client experience. Paralegal experience preferred. Strong organizational skills are a must. Position is full-time, Monday through Friday from 8 am until 5 pm. Work is expected to be completed in the office. Great benefits package including paid time off, holiday pay, health insurance, 401(k) matching, and bonus potential.
    $44k-68k yearly est. 4d ago
  • Case Manager Assistant

    Whitley Law Firm

    Clinical case manager job in Raleigh, NC

    Whitley Law Firm is looking for a temporary Case Manager Assistant to join our team supporting our Mass Torts and Litigation department. Here at Whitley Law Firm share a mission of obtaining the best results for our deserving clients. Anticipated Schedule: Monday-Friday 830a-5p or 8a-430p, 40 hours weekly Employment status: Temporary for a minimum of 8 weeks Job Description: A Mass Tort Case Manager Assistant is a detail-oriented and organized individual responsible for providing crucial support throughout the case management process. This role provides key administrative support to the Mass Torts Case Managers to help maintain accurate information, timely communication, and updates for client cases. This position will involve working both independently and as a team when needed to provide timely case management with a high level of client satisfaction. Key Responsibilities: Case Management & Legal Support Oversee the progression of mass tort caseload, keeping client files updated with accurate information, progress notes and essential paperwork Use the Firms Case Management System (CMS) to open new cases and manage progress. Review and evaluate new files; including but not limited to reviewing medical records for relevant information. Claims & Record Handling Investigate and substantiate claims by verifying the completeness and accuracy of claims against supporting documentation. Review records to confirm the claimant's exposure to the mass tort mechanism of injury. Request and follow up with NARA (National Archives and Records Administration) and other government entities or private employers, for records as necessary. Request and follow up for client medical records as necessary Records & Documentation Management Assess client records for accuracy and completeness, addressing any gaps. Oversee the request of medical records and bills for client files. Ensure all correspondence is copied to appropriate client files in an organized manner. Liaise with clients and third parties to obtain necessary documentation and information. Perform accurate and timely data entry and updates in Case Management System Request and follow up on medical records and bill retrieval Request exposure records and send letters as needed to appropriate entities. Scan and distribute mail to case managers. Other administrative tasks as assigned Education and Experience Requirements: Must have a minimum of 2 years of successful legal case administrative support or case management experience related to personal injury, with a focus on mass torts preferred. Must have an Associates degree and relevant experience, or an equivalent combination of education and experience. Required Skills & Abilities: Demonstrates exceptional verbal and written communication skills, with a focus on client relations. Must possess extraordinary organizational skills and meticulous attention to detail. Ability to thrive in a fast-paced environment, managing multiple tasks and deadlines. Must possess a strong work ethic, professionalism, and the ability to handle confidential information with discretion. Demonstrated strong analytical and problem-solving skills, with a proven track record of supporting in complex cases. Must be comfortable and must have used a Case Management software and open to learning a new system.
    $32k-47k yearly est. 13d ago
  • Case Manager

    Trialcard 4.6company rating

    Clinical case manager job in Morrisville, NC

    **ONLY SHIFT AVAILABLE IS M-F 11AM-8PM EST** Mercalis is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Backed by proven industry expertise and results-driven technology, Mercalis helps navigate the complex life sciences marketplace by providing commercialization solutions to accelerate value and enhance patient lives. Mercalis fosters a culture that encourages individuality and provides opportunities for creativity, growth, and success while fostering a team environment. We are a diversity-driven organization with an inclusive approach to delivering patient-centric solutions that, eliminate barriers for patients, and increase patient access to life altering medications. As a Case Manager, you provide inbound and outbound phone support and may serve as the primary contact for payers, patients, caregivers, specialty pharmacies, site of care centers, specialty distributors, pharmacy compounders, and providers. You will facilitate a collaborative process that gauges, coordinates, and monitors patient benefits, product orders and appointment coordination with the purpose of facilitating the overall patient journey. This includes utilizing services offered through the Patient Support Program on behalf of a manufacturer (client). The primary function is to provide unparalleled customer service to key internal and external stakeholders as a dedicated contact by coordinating resources, exchanging information, and ensuring appropriate Responsibilities Care Coordinator may be regionally aligned and will serve as an expert on all aspects of benefit coordination, and other forms of available support and will be responsible for handling healthcare provider and/or patient interactions May serve as an advocate to patients regarding eligibility requirements, program enrollment, affordability support, and general access for prescribed therapy Establishes relationships, develop trust, and maintain rapport with healthcare providers and/or patients Serves as point of contact to health care providers for ongoing support and relationship development by acquiring and delivering detailed information regarding a program and/or a patient Strong working knowledge and ability to understand and explain benefits offered by all payer types including private/commercial and government (i.e., Medicare, Medicaid, VA and DOD); with expertise in Medicare Part B Navigates through payer challenges by asking appropriate questions to obtain the necessary result Acts as an assigned liaison to client contacts (e.g., regional contact for sales representatives) Maintains records in accordance with applicable standards and regulations to the programs/promotion Follows program guidelines and escalates complex cases according to SOPs, Call Guides, and other program materials. Liaison between Program Management, other internal stakeholders, and healthcare providers Provides unparalleled customer service, with attention to detail, while serving as a brand advocate and program representative; understands the importance of achieving quality outcomes and commits to the appropriate use of resources Works with all levels of Program Management on a day-to-day basis to maintain open lines of communication and share awareness regarding patient status, prescriber feedback/satisfaction, coordination challenges and program effectiveness Understands the nature of the disease states of patients of the program Assesses situations to act and intervene where needed to obtain a timely result Maintains a high level of ethical and professional conduct regarding confidentiality and privacy Helps maintain team morale by consistently demonstrating a positive attitude and strong work ethics Utilizes the necessary resources for conflict resolution as needed. Qualifications Associate or bachelor's degree and 2 years of reimbursement/insurance, healthcare billing, physician office, health insurance processing preferred, or in lieu of a degree, a High School diploma or equivalent with 5 years of reimbursement/insurance, healthcare billing, physician office, health insurance processing Call Center/HUB or customer service experience with progressive levels of responsibility within a service driven environment required Excellent communication skills; orally and in writing Strong working knowledge of prior authorization and appeals is required Strong knowledge of medical and pharmacy insurance terminology and reimbursement/insurance, healthcare billing, physician office, health insurance processing or related benefit coordination experience Excellent problem-solving and decision-making skills required Attention to detail and committed follow through in communication with patients, providers, and internal/external stakeholders Strong organizational skills for fast paced environment Ability to adapt to change while maintaining Program standards Strong team players are willing to jump in and help other team members when needed. Empathetic listening skills to interact effectively with patients and providers. Punctual, reliable with strong attendance record Strong customer service experience and skills Proficient with Microsoft products (Excel, Word, PowerPoint, and Outlook)
    $41k-57k yearly est. Auto-Apply 5d ago
  • Loss Cost Management Specialist

    James A Scott & Son Inc.

    Clinical case manager job in Raleigh, NC

    CLAIMS LOSS COST MANAGEMENT SPECIALIST With over 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont. For 30 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates, and were recently named to Business Insurance's national Best Places to Work list. Scott has nine offices across North Carolina, South Carolina, Tennessee and Virginia. Our employee owners enjoy a strong, team-centric culture, excellent benefits and retirement programs. As an employee-owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out-of-the box thinking to deliver world-class service to our clients, primarily mid-market companies. We currently have an opening in our Risk Performance Group for a Loss Cost Management Specialist in our Raleigh, NC office. If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we would like to hear from you! This will be an on-site position with the opportunity to move to a hybrid schedule (3 days in-office per week + 2 days from home) once training is complete. PRINCIPAL OBJECTIVES OF THE POSITION The Loss Cost Management Specialist directs the claim process from beginning to end using best practices to ensure an accurate and efficient resolution, with the ultimate objective being a reduction in their clients total cost of risk. POSITION QUALIFICATIONS AND REQUIREMENTS Bachelor's degree preferred. Five years or more of Claims Loss Cost Management experience. Workers' Compensation experience required, multi-line experience preferred. Adjuster license and/or P&C license preferred. Exceptional relationship building skills. Outstanding verbal and written communication skills. Superior organizational skills, ability to handle multiple tasks and effectively prioritize. Confidently take the initiative to creatively solve problems with a sense of urgency. PRINCIPAL DUTIES AND RESPONSIBILITIES Lead the claim process in an organized, accurate and efficient manner. Provide expert opinions to clients. Resolve difficult claims with wide ranging discretion. Adhere to corporate claims guidelines and best practices. Build and maintain superior relationships with clients and internal company partners. Other duties as assigned.
    $29k-46k yearly est. Auto-Apply 4d ago
  • Mobile Crisis Engagement Clinician

    Freedom House Recovery Center 4.2company rating

    Clinical case manager job in Chapel Hill, NC

    Mobile Crisis Management involves all support, services and treatments necessary to provide integrated crisis response, crisis stabilization interventions, and crisis prevention activities. Mobile Crisis services are available at all times, 24-hours-a-day, 7-days-a-week, 365-days-a-year. Crisis response provides an immediate evaluation, triage and access to acute mental health, intellectual/developmental disabilities, or substance abuse services, treatment, and supports to effect symptom reduction, harm reduction, or to safely transition persons in acute crises to appropriate crisis stabilization and detoxification supports or services. These services include immediate telephonic response to assess the crisis and determine the risk, mental status, medical stability, and appropriate response. Mobile Crisis also includes crisis prevention and supports that are designed to reduce the incidence of recurring crises. These supports and services must be specified in a beneficiary's Crisis Plan, which is a component of all PCPs. Responsibilities Demonstrate competence in crisis management services and provide them to clients in the community. Conduct telephone and/or face-to-face assessments of clients experiencing crisis in the community. Provide effective, respectful and culturally sensitive crisis intervention services for each client, addressing client concerns with the aim of crisis stabilization. Respond to a minimum of 80% of clients eligible for mobile crisis on a face-to-face basis. Consult with staff MD or designated Qualified Professional on all calls. Develop a written crisis plan with all clients served within 24 hours of the Mobile Crisis Event. Maintain a current driver's license and safe driving record in order to be eligible to transport clients in crisis. Transport clients to needed crisis services as necessary Complete all required paperwork for each client served including progress notes, authorization and billing forms and a census report weekly. Maintain all files containing required documentation non all clients. Participate actively as a member of a treatment team. Actively participate in staff and supervisions. Offer and receive knowledge and feedback. Take advantage of staff development opportunities to meet privileging and credentialing requirements and expand skills. Maintain a schedule approved by a supervisor. Ensure availability during assigned on-call shifts. Perform other related duties incidental to the work described herein.
    $33k-57k yearly est. 19d ago
  • Relief Emergency Clinician

    Triangle Veterinary Referral Hospital of Holly Springs

    Clinical case manager job in Holly Springs, NC

    Holly Springs, North Carolina The Triangle's premier Emergency and Specialty Hospitals are growing! We are seeking an experienced Emergency Clinician for a relief position at our Holly Springs location. Triangle Veterinary Referral Hospitals (TVRH) are a multi-location group, which consists of two 24-hour Emergency and Specialty practices. In addition to our emergency service, we have specialty services in surgery, internal medicine, neurology, critical care, cardiology, oncology, radiology, dermatology, and rehabilitation and pain management. Join our dedicated and compassionate staff in providing the highest level of veterinary care in the southern Wake County area. Our Holly Springs location provides 24-hour emergency care and has a team of three boarded surgeons on call 24 hours a day. We recognize the importance of cutting edge technology in facilitating quality care for our patients and we offer the latest diagnostic and therapeutic capabilities including in-house lab capabilities, EKG monitoring, as well as digital radiography and ultrasonography. We strive to provide the best care to our clients and patients, and support to our employees. It is imperative that we foster and maintain a supportive, positive, open, and collaborative culture that is family oriented, and employee focused. Participating in clear communication, while working together as a team and having a good time doing it, is what we have all chosen to do. The Triangle, also known as The Research Triangle, includes Durham, Raleigh, and Chapel Hill. It is one of the fastest growing areas in the southeast, bursting with a unique mixture of history, art, nature, technology, and culture. The Triangle offers everything from bustling downtown nightlife, to quiet hiking trails, and quaint markets and outdoor bluegrass concerts. Scenic mountains and serene beaches are within a 2-hour drive. This area is home to three prominent universities, Duke, UNC-Chapel Hill, and North Carolina State University.
    $41k-77k yearly est. 60d+ ago
  • Case Manager (RN) Home Health

    Duke Health 4.6company rating

    Clinical case manager job in Durham, NC

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke HomeCare & Hospice Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Qualityof Life: Living in the Triangle! Relocation Assistance (based on eligibility) Duke HomeCare and Hospice differs from other home health companies in many amazing ways. Please see a list of some of those reasons below: No call or weekend requirements Manageable territories Commitment to safety for both patients and employees Mileage reimbursement rate equal to the current federal rate Extensive orientation of 20 weeks based on individual needs Shifts: Monday-Friday- 8 hour days JOB SUMMARY: Performs professional nursing care for patients in a primary care setting (the home or alternate site setting) according to nursing practices, agency policies and regulations. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. MAJOR JOB RESPONSIBILITIES: Plan, provide, supervise and document professional nursing care utilizing the nursing process for patients in accordance with the NC nurse practice act, physician orders and established policies and procedures. Uses professional nursing judgment to individualize the plan of care based on assessment of the patient's baseline needs and response to care. Utilize comprehensive assessment skills to plan priorities and to set realistic outcomes; collaborate with healthcare team in the evaluation and cost effectiveness of patient care. Assess educational needs of patients/families concerning alterations in health, the disease process, and plan of care. Develop and implement an effective discharge plan for patients to begin at the initiation of services. Obtain or develop appropriate educational resources for patients/families; plan and implement appropriate educational interventions; evaluate effectiveness and outcomes of patient/family teaching. Role model professional nursing through conduct, appearance, communication, mutual respect, ethical decision-making, critical thinking, and problem-solving skills. Participate in weekly interdisciplinary team meetings and case conferences, as necessary, to assure appropriate care and service are provided to the patient. Maintain up to date knowledge of Medicare/Medicaid/JCAHO standards thru inservices and workshop attendance. Assesse the severity of patient symptoms, communicate to the physician and record significant findings, intervenes as appropriate. Document care and services provided in accordance with DHCH Policy and Procedures and regulatory standards. Complete documentation accurately, timely, concisely. Medication reconciliation and education to prevent adverse events and readmission to hospital Observe patient's reactions to medications and reports significant incidents to the physicians. Communicate regularly with team members, caregivers, and physicians. Follow infection control standard precautions and uses personal protective equipment as required. Delegate and supervise care given by NCA's/LPN's. Develop plan of care for aides, assign care to aides based on the skills of the aide, the availability of the aide for patient care continuity, patient preference (when possible), and other considerations as determined by the patient's care needs. Identify personal learning needs and implements corrective action: assists in planning and conducting staff development programs to improve DHCC effectiveness. Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Implement agency policy, procedures and objectives. Work closely and collaboratively with agency billing staff to ensure accuracy of billing. Maintain confidentiality of employee and patient information. Exhibit an attitude which promotes harmony and goodwill in the workplace. Display a clean, neat, professional appearance. Participate in Performance Improvement Program. Promote quality, comprehensive services through a team approach. Perform other duties as assigned. Home Health Case manage interdisciplinary team of clinicians caring for patients in the home. Complete required OASIS Comprehensive assessments at admission, recertification, Resumption of care and discharge. This assessment determines patient reimbursement for Medicare and other episodic payors and also results in publicly reported patient outcomes and additional payment impacts related to value based purchasing Work with interdisciplinary team and patient providers to prevent re-hospitalization of the patient. Be aware of patient insurance requirements and assures authorization for all services have been obtained. Appropriate utilization of resources for patient including visit and supply utilization. WORK ENVIRONMENT AND REQUIREMENTS: Perform Patient care primarily in the patient's residence or skilled nursing facility (>50%) Travel to and from patient residence PREFERRED QUALIFICATIONS Education and Formal Training Associate Degree or Diploma, Nursing required Registered Nurses are not required but encouraged to enroll in a DUHS approved BSN program after completing two years of service of their start date. Licensures, Certifications Must have a current RN license in NC or compact RN licensure from participating state. Current State of North Carolina Cardio-Pulmonary Resuscitation Certificate (CPR) (American Heart Association only) May renew during orientation Valid driver's license and current automobile insurance coverage. Professional Work Experience 1-2 years of med-surgical, critical care or home health/hospice/infusion preferred Valid driver's license and current automobile insurance coverage Prior experience in Home Health, Hospice or Infusion preferred Prior OASIS and PDGM experience preferred for home health Knowledge, Skills & Abilities Working knowledge of Medicare and Medicaid regulations, including JCAHO and DFS standards, ICD-9 Coding. Knowledge of scope of the registered nurse, licensed practical nurse and NCA Knowledge of and appropriate application of the nursing process Ability to assess nursing needs of acute and chronically ill patients and their families Ability to independently seek out resources and work collaboratively Ability to establish and maintain effective working relationships Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others Ability to teach patients and families in accordance with the nursing plan of care Ability to use sensory and cognitive functions to process and prioritize information, treatment, and follow-up Ability to use fine motor skills Ability to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status Ability to use computer and learn new software programs and technology Able to document and communicate pertinent information using computer and/or paper documentation tools Knowledge in wound identification and treatments, infusion and other advanced nursing skills Critical thinking skills and organization skills Working knowledge of infection control procedures and safety precautions Strong computer skills including MS Outlook, Word, Excel, preferred Excellent rapport, understanding, and communication with the patients and their family members Ability to work autonomously and independently in varying environments. Able to withstand driving long distances, stooping, bending, lifting 20 plus pounds, and climb stairs Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
    $55k-75k yearly est. 1d ago
  • Case Manager

    Select Source International 4.3company rating

    Clinical case manager job in Durham, NC

    For more than a decade, Select Source International (SSI) has been serving major corporations worldwide supporting our customers' "Talent Supply Chain". SSI has further developed technologies and acquired best-in-class companies over the years. Our leadership has expanded the technology stack to include Staffing Solutions, Professional Services, Custom Solutions, Offshore Development, Technical Support and Applications that deliver content to the cloud. We offer many initiatives that cause us to stand out above the rest. We are composed in such a way that we can facilitate client's needs while being directly involved in each step of the placement process. We continually see positive results because we cover every avenue of the IT business crucial to success and our team is constantly growing to meet our clients' needs. Select Source believes in building a corporation with only the strongest and most capable individuals. SSI's world-class consultants have the expertise to meet our clients' demands. We pride ourselves on the fundamental belief that our team is essential to our company's continued growth in the IT industry and assist the consultant every step of the way in reaching the ultimate position to fit their skills. We strive for increased productivity, improved current processes and optimized product quality all while minimizing risk and hazards which maximizes profitability. SSI's success is dependent upon listening and matching the right consultant with our clients and by continually innovating and improving every aspect of our business to better serve our clients' needs. Job Description Position: Case Manager Location: Durham, NC Duration: 5 Months + Extension Job Summary: RN Diploma, RN Associate's degree or Bachelors of Science in Nursing (BSN) degree. Minimum of 3 years full time direct clinical experience in an acute medical or acute surgical setting. Proficiency with a Microsoft Windows operating system Must have valid license to practice nursing within the US and have started application for NC nursing license. May be required to work weekends and holidays on a rotational basis. Commercial Care Management: Certified Case Manager (CCM) certification is required within 2 years of employment. FEP and Senior Segment: Certified Case Manager (CCM) certification is required within 3 years of employment. Hiring Preferences: The incumbent must possess medical management/clinical decision-making skills and sound skills in assessing, planning and managing member care, Advanced assessment and teaching skills. Problem solving skills: Familiarity with legal terminology and liability issues and ability to handle ethical or risk management issues. Utilization and Quality Management/Outcomes experience preferred Previous work experience with a managed care organization or provider is also preferred. Prior experience in case management, home health, discharge planning, or Concurrent review. Excellent communication and interpersonal skills with all levels of internal and external customers necessary. Individual must be self-motivated/self-directed. Must possess the abilities to work independently, demonstrate effective time management skills, and to prioritize effectively. The ability to deal effectively with change within the unstructured nature of case management and remain focused. Demonstrates creativity, critical thinking, counseling, interviewing, negotiating, and research skills. Certified Case Manager (CCM) certification preferred. Senior Segment: Prior experience in a variety of health care settings is preferred. Certified Case Manager (CCM) preferred. Experience with managing and coordinating care for patients who have multiple co-morbidities is preferred. Experience in responding to the diverse needs of the Medicare population, which includes both over 65 and under 65 aged adults. Commercial Care Management: Multi-State Licensure preferred. Prior experience in a variety of health care settings is preferred. Experience with managing and coordinating care for patients who have multiple co-morbidities is preferred Training class is targeted for 10/31, all candidates will need to start the same day. Hours: 8am -5pm and 10am-7pm. with an hour lunch. Qualifications Registered Nurse or LPN Additional Information All your information will be kept confidential according to EEO guidelines.
    $43k-63k yearly est. 60d+ ago
  • SSVF Carolinas Case Manager (63374)

    Volunteers of America-Chesapeake 3.8company rating

    Clinical case manager job in Durham, NC

    Job Title: Case Manager Group: Programs Department: Supportive Services for Veteran Families (SSVF) Region: NC Classification: Non-Exempt Status: Full Time Reports to: Team Lead Supervises: N/A Travel Requirement: Telework Capacity and travel in the areas of MD, VA, DC and the Carolinas as needed. COMPANY OVERVIEW Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations. Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable. Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities. JOB SUMMARY Provide day-to-day support and services for participating veteran households. Has relevant experience in homelessness prevention, rapid re-housing and transitional supportive services. Provide key linkages for clients beginning at their intake and assessment following through to their attainment or maintenance of permanent housing in their home community. The position will promote accessibility, outreach to targeted populations, and provide case management, advocacy and wraparound supports and services with the VA and in the community. RESPONSIBILITIES: * Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the three categories of participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low-income veteran families are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers. * Screen potential program participants for program eligibility using VA-approved forms and follow up with applicable agencies to verify information including veteran and income status. * Conduct housing and comprehensive supportive services assessments for program participants and develop a comprehensive Family Services Plan. * Provide service coordination between the program and community partners, for persons served and their families/supporters. * Work with persons served, family members, collaborating housing agencies and professionals to revise service plans and to develop placement, stabilization and follow-up plans. * Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to or maintenance of permanent housing. * Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues. * Communicate effectively (under confidentiality rules) with clients service team to rapidly address and correct issues with services or supports - especially living skills, employment, education, family and socialization. * Ensure appropriate use of and documentation of any temporary financial assistance. * Ensure that veterans and their families receive services that support rapid re-housing; addressing assessed needs, promoting healthy decision-making, securing financial independence and promoting relationships at home in the community. * Ensure participant category reassessments are completed according to specific SSVF requirements. * Participate in program and professional supervision, attend required staff and Project Management Team meetings and trainings, and contribute to team-based collaborative planning. * Complete all appropriate reporting in HMIS and other systems as required. * Complete other duties as needed and requested. EFFECT ON END RESULT: * Veteran housing, employment, family, social support and life-skill issues are rapidly addressed and supports and services are amended or adjusted as required to ensure maintaining housing, economic stability or attainment of benefits, and socialization of veteran and family in their home community. * Veterans receive appropriate transition and service plans and supports. * Client file documentation is complete and timely. Statistical information is documented and reported.
    $42k-54k yearly est. 21d ago
  • Case Manager Assistant

    Whitley Law Firm

    Clinical case manager job in Raleigh, NC

    Responsive recruiter Whitley Law Firm is looking for a temporary Case Manager Assistant to join our team supporting our Mass Torts and Litigation department. Here at Whitley Law Firm share a mission of obtaining the best results for our deserving clients. Anticipated Schedule: Monday-Friday 830a-5p or 8a-430p, 40 hours weekly Employment status: Temporary for a minimum of 8 weeks Job Description: A Mass Tort Case Manager Assistant is a detail-oriented and organized individual responsible for providing crucial support throughout the case management process. This role provides key administrative support to the Mass Torts Case Managers to help maintain accurate information, timely communication, and updates for client cases. This position will involve working both independently and as a team when needed to provide timely case management with a high level of client satisfaction. Key Responsibilities: Case Management & Legal Support Oversee the progression of mass tort caseload, keeping client files updated with accurate information, progress notes and essential paperwork Use the Firm's Case Management System (CMS) to open new cases and manage progress. Review and evaluate new files; including but not limited to reviewing medical records for relevant information. Claims & Record Handling Investigate and substantiate claims by verifying the completeness and accuracy of claims against supporting documentation. Review records to confirm the claimant's exposure to the mass tort mechanism of injury. Request and follow up with NARA (National Archives and Records Administration) and other government entities or private employers, for records as necessary. Request and follow up for client medical records as necessary Records & Documentation Management Assess client records for accuracy and completeness, addressing any gaps. Oversee the request of medical records and bills for client files. Ensure all correspondence is copied to appropriate client files in an organized manner. Liaise with clients and third parties to obtain necessary documentation and information. Perform accurate and timely data entry and updates in Case Management System Request and follow up on medical records and bill retrieval Request exposure records and send letters as needed to appropriate entities. Scan and distribute mail to case managers. Other administrative tasks as assigned Education and Experience Requirements: Must have a minimum of 2 years of successful legal case administrative support or case management experience related to personal injury, with a focus on mass torts preferred. Must have an Associate's degree and relevant experience, or an equivalent combination of education and experience. Required Skills & Abilities: Demonstrates exceptional verbal and written communication skills, with a focus on client relations. Must possess extraordinary organizational skills and meticulous attention to detail. Ability to thrive in a fast-paced environment, managing multiple tasks and deadlines. Must possess a strong work ethic, professionalism, and the ability to handle confidential information with discretion. Demonstrated strong analytical and problem-solving skills, with a proven track record of supporting in complex cases. Must be comfortable and must have used a Case Management software and open to learning a new system. Compensation: $19.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Whitley Law Firm's Mission Statement: We Answer the Call Protecting our Clients ∙ Empowering our Team ∙ Serving our Community When you have been injured, there are laws that protect your rights and interests. At Whitley Law Firm in North Carolina, we have a great respect and concern for the law, for the concepts of fairness and justice, and for our seriously injured clients. We represent clients throughout the entire state in all types of civil matters, including personal injury cases (auto accidents, slip and fall injuries, motorcycle accidents, dog bites), and workers' compensation matters (workplace accidents and injuries). We are committed to the highest quality client service and one-on-one attention to each of our clients as we help them through this difficult time.
    $19-22 hourly Auto-Apply 13d ago
  • Licensed Clinician

    Freedom House Recovery Center 4.2company rating

    Clinical case manager job in Chapel Hill, NC

    We are currently seeking a full-time Clinical Therapist to join our multi-disciplinary team. The ideal candidate will have LCSW, LCSWA, LCMHC, LCMHCA, LCAS, LCASA, LMFT or LMFTA with experience providing both group and individual therapy with adults, adolescents and/or children with behavioral health or SUDs comprehensive clinical assessments crisis managemen. Freedom House offers benefits including: Competitive salary, assistance with clinical supervision, individual and family health, vision and dental insurance, paid time off, retirement annuity, Employee Assistance Program and more. Knowledge, Skills and Abilities Have excellent clinical skills; Be proficient in time management and use of the electronic medical record; Work well with a variety of client target populations including the underserved; Work effectively with a multi-disciplinary team; Be knowledgeable of resources in the NC public mental health system. Experience: Mental health counseling: 2 years Substance use disorder: 1 year Individual/ group counseling: 1 year
    $33k-57k yearly est. 60d+ ago
  • Emergency Veterinary Clinician

    Triangle Veterinary Referral Hospital of Holly Springs

    Clinical case manager job in Holly Springs, NC

    Holly Springs, North Carolina HIRING BONUS- $25,000 The Triangle's premier Emergency and Specialty Hospitals are growing! We are seeking an experienced veterinarian for a full-time position with our emergency service at our Holly Springs location. Triangle Veterinary Referral Hospitals (TVRH) is a multi-location group, which consists of two 24-hour Emergency and Specialty practices. In addition to our emergency and critical care services, together, we have specialty services in surgery, internal medicine, neurology, cardiology, oncology, radiology, and rehabilitation and pain management. Join our dedicated and compassionate staff in providing the highest level of veterinary care in the southern Wake County area. Our Holly Springs location provides 24-hour emergency care and has a team of three boarded surgeons on call 24 hours a day. We recognize the importance of cutting-edge technology in facilitating quality care for our patients and we offer the latest diagnostic and therapeutic capabilities including in-house lab capabilities, EKG monitoring, as well as digital radiography and ultrasonography. TVRH offers a comprehensive benefits package in addition to a hiring bonus, competitive salary, and relocation reimbursement allowance: Health, vision, and dental HSA and FSA Plans Short-term and long-term disability Critical Illness, Accident and Hospital Indemnity Life Insurance 401k with employer match Paid Parental Leave Internal benefits include CE allowance, professional fees and dues, PLIT, veterinary services discount, and uniform allowance. Relocation reimbursement allowance available. The Triangle, also known as The Research Triangle, includes Durham, Raleigh, and Chapel Hill. It is one of the fastest growing areas in the southeast, bursting with a unique mixture of history, art, nature, technology, and culture. The Triangle offers everything from bustling downtown nightlife, to quiet hiking trails, and quaint markets and outdoor bluegrass concerts. Scenic mountains and serene beaches are within a 2-hour drive. This area is home to three prominent universities, Duke, UNC-Chapel Hill, and North Carolina State University.
    $41k-77k yearly est. 60d+ ago
  • SSVF Carolinas Case Manager - Durham (62578)

    Volunteers of America-Chesapeake 3.8company rating

    Clinical case manager job in Durham, NC

    Job Title: Case Manager Group: Programs Department: Supportive Services for Veteran Families (SSVF) Region: NC Classification: Non-Exempt Status: Full Time Reports to: Team Lead Supervises: N/A Travel Requirement: Telework Capacity and travel in the areas of MD, VA, DC and the Carolinas as needed. COMPANY OVERVIEW Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations. Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable. Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. JOB SUMMARY Provide day-to-day support and services for participating veteran households. Has relevant experience in homelessness prevention, rapid re-housing and transitional supportive services. Provide key linkages for clients beginning at their intake and assessment following through to their attainment or maintenance of permanent housing in their home community. The position will promote accessibility, outreach to targeted populations, and provide case management, advocacy and wraparound supports and services with the VA and in the community. RESPONSIBILITIES: * Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the three categories of participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low-income veteran families are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers. * Screen potential program participants for program eligibility using VA-approved forms and follow up with applicable agencies to verify information including veteran and income status. * Conduct housing and comprehensive supportive services assessments for program participants and develop a comprehensive Family Services Plan. * Provide service coordination between the program and community partners, for persons served and their families/supporters. * Work with persons served, family members, collaborating housing agencies and professionals to revise service plans and to develop placement, stabilization and follow-up plans. * Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to or maintenance of permanent housing. * Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues. * Communicate effectively (under confidentiality rules) with clients service team to rapidly address and correct issues with services or supports - especially living skills, employment, education, family and socialization. * Ensure appropriate use of and documentation of any temporary financial assistance. * Ensure that veterans and their families receive services that support rapid re-housing; addressing assessed needs, promoting healthy decision-making, securing financial independence and promoting relationships at home in the community. * Ensure participant category reassessments are completed according to specific SSVF requirements. * Participate in program and professional supervision, attend required staff and Project Management Team meetings and trainings, and contribute to team-based collaborative planning. * Complete all appropriate reporting in HMIS and other systems as required. * Complete other duties as needed and requested. EFFECT ON END RESULT: * Veteran housing, employment, family, social support and life-skill issues are rapidly addressed and supports and services are amended or adjusted as required to ensure maintaining housing, economic stability or attainment of benefits, and socialization of veteran and family in their home community. * Veterans receive appropriate transition and service plans and supports. * Client file documentation is complete and timely. Statistical information is documented and reported.
    $42k-54k yearly est. 47d ago
  • Licensed Clinician

    Freedom House Recovery Center 4.2company rating

    Clinical case manager job in Roxboro, NC

    We are currently seeking a full-time Clinical Therapist to join our multi-disciplinary team. The ideal candidate will have LCSW, LCSWA, LCMHC, LCMHCA, LCAS, LCASA, LMFT or LMFTA with experience providing both group and individual therapy with adults, adolescents and/or children with behavioral health or SUDs comprehensive clinical assessments crisis managemen. Freedom House offers benefits including: Competitive salary, assistance with clinical supervision, individual and family health, vision and dental insurance, paid time off, retirement annuity, Employee Assistance Program and more. Knowledge, Skills and Abilities Have excellent clinical skills; Be proficient in time management and use of the electronic medical record; Work well with a variety of client target populations including the underserved; Work effectively with a multi-disciplinary team; Be knowledgeable of resources in the NC public mental health system. Experience: Mental health counseling: 2 years Substance use disorder: 1 year Individual/ group counseling: 1 year
    $33k-57k yearly est. 48d ago

Learn more about clinical case manager jobs

How much does a clinical case manager earn in Durham, NC?

The average clinical case manager in Durham, NC earns between $33,000 and $63,000 annually. This compares to the national average clinical case manager range of $38,000 to $68,000.

Average clinical case manager salary in Durham, NC

$46,000
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