Clinical case manager jobs in Fort Worth, TX - 574 jobs

Job Description Join Our Team as a Corporate Clinical Case Manager Champion high-quality, compliant care across multiple facilities while ensuring residents receive the services they need and deserve. Your Impact as a Corporate Clinical Case Manager As a Corporate Clinical Case Manager supporting our communities, you'll ensure regulatory compliance, improve care outcomes, and serve as a trusted clinical resource. Your responsibilities will include: Overseeing and supporting case management at assigned facilities Reviewing clinical and therapy documentation for skilled necessity of authorization and continued skilled stays Ensuring timely submission of documentation to insurance portals for continued authorization requests Collaborating with facility teams to address complex care needs and coordination barriers Monitoring skilled residents to assist with appropriate transition of care Providing guidance on payer documentation, coverage verification, and authorization Analyzing trends in care utilization, readmissions, and MCO requirements Preparing analytic reports for facility trends in skilled case mix for your supervisor Acting as a liaison with families, providers, and external partners when escalation is needed Assisting families with appeals when requested What Makes You a Great Fit RN license, LVN license, or Licensed Therapist (PT/OT/ST/COTA/PTA) required 2-3 years of experience in long-term care, case management, or care coordination Knowledge of Medicaid/Medicare regulations, CMS guidelines, and MCO processes Utilization review or payer documentation experience preferred Strong critical thinking and clinical documentation review skills Ability to work collaboratively with interdisciplinary teams across multiple sites Proficient in EHR systems and Microsoft Office Organized, responsive, and committed to resident advocacy Benefits (Full-Time) Health, Dental, and Vision Insurance Ancillary Policies: AD&D, Short-Term Disability, Cardiac, Cancer, Critical Illness, and Hospital Confinement Life Insurance: Whole and Term Policies Tuition Reimbursement Paid Time Off Immediate 401(k) Eligibility Exceptional Corporate Support Equal Opportunity Employer We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our Center values integrity, quality, diversity, and perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive and trauma-informed care to individuals experiencing serious mental illness, substance misuse, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and individuals we serve. The Metrocare Mental Health and Primary Care Division includes several outpatient locations that provide a wide array of therapeutic services, including medication management, counseling, skills training, and case management. The Dual Clinical Case Manager II position provides psychosocial/rehabilitative services to both adults as well as children/adolescents with severe and persistent mental illness as well as serious emotional disturbance. Services may include, but are not limited to, ongoing assessment of clinical needs and social drivers of health, assessment, development of measurable treatment goals and objectives, referral/linkage/advocacy, monitoring, crisis intervention and continuity of care. The population of focus tends to be of higher need requiring weekly to biweekly follow up. Given the needs of those served, this position is expected to serve adults and children/adolescents face to face or via both video and audio technology for 60-70% of services. The overall goal of this position is to maximize the individual's potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community. Bilingual Preferred ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide overall service coordination, referral, linkage, and advocacy to individuals with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team. Ensure authorization for clinical services. Complete a psychosocial assessment on each new admission. Formulate individual recovery plan based on assessment findings. Develop measurable objectives and goals agreed upon by the individual. Actively assist in obtaining and modifying goals as needed. Document attempts to involve individual, service providers, and caregivers unless opposed by the individual) in service plan process. Review recovery plans every three months for individuals or as clinically indicated. Execute recovery plan to assigned individuals in accordance with authorized services, meeting objective measures set forth by the client. Actively engage and document all individuals assigned to caseload. Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Encourage individual to attend staffing. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect treatment. Follow-up assigned individuals who miss a scheduled clinic appointment. Document attempts to contact individual. Report repeated unsuccessful efforts to contact the treatment team. Follow-up within 24 business hours on assigned individuals who access emergency services. Report status-disposition to treatment team. Meet with the individual within 3 days of hospital discharge or assignment in the community. Provide crisis intervention. Make home visits, initiate mental illness warrants, work with police and other public servants as a needed to address crisis. Facilitate inpatient admission upon request of the treatment team. Provide individual, family, and group rehabilitation sessions. Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues. Identify and assist individuals in obtaining entitlements by providing referrals, advocacy, and negotiation, as needed. Use technology of video and audio capability to ensure service delivery within the individual's preferred means of intervention. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, professional acumen, business ethics, mental health ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication, and presentation skills. Competencies as outlined by Health and Human Services Commission (HHSC) of Texas for Texas Resiliency and Recovery (TRR) requirements. Appropriate clinical competency as required by the Texas Administrative Code, contract requirements and other guidelines as it pertains to the position. Knowledge of trauma-informed theories, principles, and practices. Knowledge of racial equity and racial justice in the context of behavioral health services. Knowledge and/or experience with change management as it relates to positive organizational change. Strong sense of urgency and problem-solving skills Strong organizational and time-management skills Excellent written and verbal communication skills Strong administrative skills Strong interpersonal and engagement skills Exceptional customer service skills, over the phone and in person, with individuals in service and internal/external partners Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention. QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelor's degree in human services with 1 to 3 years' experience in MH/MR or related field or master's degree with 0 to 2 years' experience in human services. Experience with trauma-informed services preferred, Seeking Safety, Illness Management and Recovery, and Motivational Interviewing. MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to problem solve, exercise good judgment, and make sound decisions. Ability to support the agency's mission and demonstrate sensitivity to cultural diversity and workplace. Ability to juggle multiple projects with accuracy. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Must be computer savvy and proficient in Microsoft Word, Excel, and Outlook; experience with an EMR system a plus. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment. Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Full-time Description Function : To support and serve youth and their families by providing and coordinating case management services, therapeutic services, crisis management and transitional services. The clinical case manager will respond to referrals and coordinate admissions for assigned programs. The clinical case manager will provide admission assessments, develop service plans, assist in setting goals and coordinating resources to stabilize behaviors and provide independent living skills to youth transitioning to permanence or independence. The job requires sensitivity to the service population's cultural and socioeconomic characteristics. Education Requirements : A Master's degree in social work, psychology, or related human services field from an accredited college or university is required with additional certification preferred. Experience Requirements : The position requires two years of cumulative experience with an undergraduate degree that includes working with youth, crisis intervention, intake and assessment, and case management. Understanding of crisis intervention and trauma informed care interventions, counseling techniques in working with adolescents and families, good verbal and written communication skills. Possess a working knowledge of basic computer skills. Functional Requirements : Requirements include providing expedient and ongoing assessment, service planning, case management, and transition planning for all assigned clients. Maintain accurate and timely documentation of services for all assigned clients. Prepare and submit all required documentation, reports, and statistical data in a timely manner. Follow policies and procedures of ACH and represent the agency in a positive and professional manner. Coordinate the collaboration of referral agencies, family members, and other support systems to meet the needs of youth. Effectively communicate with the campus staff to coordinate service plans of each youth and lead groups (life skills, team building, etc.) with youth in assigned programs. Residential programs are in operation 24/7. This position provides on-call support for clinical and program staff. Working Conditions : Exposure to children with behavior problems, including possible physical aggression. Exposure to illness and blood. Exposure to Confidential Information : Maintain confidentiality & follow policies related to personal records & client records. Key Expectations/Responsibilities : Programming: Provide 24-hour response to all client referrals in coordination with program leadership. Manage admissions to assigned programs as assigned through screening and assessment of all referrals and facilitation of placements. Facilitate and document admission assessment and service planning for all assigned clients Complete all admission paperwork within required time frames Provide expedient case management and therapeutic interventions Provide skills training for assigned clients Implement group programming to address the social and emotional needs of clients relating to achievement of individual goals. Provide case management services; coordination with TDFPS caseworkers, families, community and mainstream support resources. Document and assess progress of each assigned client Develop discharge and aftercare plans and follow-up referrals. Provide aftercare services as required. Community Relations Coordinate the collaborative relationships and services to referral agencies. Build and maintain positive working relationships with local human and youth services agencies. Represent ACH in a professional and positive manner. Documentation and Reporting Maintain up-to-date case records. Develop and document initial assessment and initial plan of service Provide regular case management services for each assigned client Documentation of case progress notes. Communication and coordination of needs for each client Communication of goals and service plan with the direct care team Assist in development of program related forms and measurement tools. Developing, reviewing, and updating of service plans Completing a discharge and after care plan for each client Work Behaviors Support and uphold the policies and procedures of ACH at all times. Maintain a positive morale. Ensure that quality services are provided and professional standards maintained. Maintain an attitude of youth and family advocacy. Work harmoniously with co-workers to generate a productive and constructive environment. Ensure that work time is utilized fully and effectively to maximize productivity. Adapt to changing assignments/priorities as needed to support youth, families, and the agency. Other Duties Assigned Facilitate and attend team staffing meetings Attend designated agency or community meetings or training. Complete trainings and certifications as required by licensing standards. Assist with other agency program's activities as assigned. Assist with fund raising or other agency functions as needed. Other applicable duties as assigned by supervisor. #ACH1 Requirements Education Requirements : A Master's degree in social work, psychology, or related human services field from an accredited college or university is required with additional certification preferred. Experience Requirements : The position requires two years of cumulative experience with an undergraduate degree that includes working with youth, crisis intervention, intake and assessment, and case management. Understanding of crisis intervention and trauma informed care interventions, counseling techniques in working with adolescents and families, good verbal and written communication skills. Possess a working knowledge of basic computer skills. Functional Requirements : Requirements include providing expedient and ongoing assessment, service planning, case management, and transition planning for all assigned clients. Maintain accurate and timely documentation of services for all assigned clients. Prepare and submit all required documentation, reports, and statistical data in a timely manner. Follow policies and procedures of ACH and represent the agency in a positive and professional manner. Coordinate the collaboration of referral agencies, family members, and other support systems to meet the needs of youth. Effectively communicate with the campus staff to coordinate service plans of each youth and lead groups (life skills, team building, etc.) with youth in assigned programs. Residential programs are in operation 24/7. This position provides on-call support for clinical and program staff.

Full-time Description ****Average hourly rate is $25.00 (including wage, incentives, bonuses, overtime, shift differential, etc.) **** $5000 sign on bonus for anyone who has completed all 13 weeks of DFPS training as a CVS Specialist and is fully case assignable at time of hire. Do you enjoy working with children and families? Then TFI Family Services has the job for you! Position Overview: As a Permanency Case Manager, you will promote the achievement of permanency for children in the Managing Conservatorship of DFPS by providing services to a caseload of children and families by working in partnership with the family. The focus is to assess children and family's needs, safety issues, and services identified mutually with the family to allow the family to safely assume the role of parenting their children. For those families where that is not possible, the focus is on achieving permanency for the child in the most family-like setting. Key Responsibilities: Manage a caseload of Permanency placements, supporting children and families throughout the process. Assess placement needs, safety, family strengths, and placement resources for children and caregivers. Facilitate permanency planning, ensuring a safe and nurturing environment for children in care. Continuously search for and evaluate potential Kinship placements. Conduct monthly (or more frequent) visits with children and families based on their needs. Provide ongoing support services post-reunification until court case dismissal. Collaborate with public and private agencies to coordinate and deliver Permanency services. Conduct assessments, complete court reports, and provide testimony in court hearings. Ensure the accuracy and completeness of case records for children and families. Facilitate family preparation for permanency through training, mentoring, assessments, and home visits. Work with the Adoption Coordinator to prepare children for adoption placements. Provide 24/7 on-call support for children and families, including crisis intervention when needed. Collaborate with Care Management staff to ensure timely and appropriate placements and with PAL staff for older youth's Transitional Living services. Compile and report monthly statistical data to relevant agencies. Promote cultural diversity and sensitivity in all interactions and work-related activities. Drive personal or agency vehicles for transportation of children and agency-related tasks, adhering to agency standards. Qualifications: Bachelor's Degree required. Benefits: Competitive salary, health benefits, 401(k) match, personal leave, paid holidays, longevity bonus, and more. Apply: Visit **************************** to apply. TFI Family Services is an Equal Opportunity Employer. Requirements Predictive Index assessments hiring managers determine if a candidate may be a good match for the position. Please complete a Predictive Index assessment at the following link below: ************************************************************************************************* The PI Assessment takes 5-7 minutes to complete. There are no right or wrong answers. Salary Description Average rate is $25.00 per hour

Provides ongoing case management services and rehabilitation services for adults with mental illness. Coordinates and provides services. Must be able to make effective assessments and interventions in situations involving mental health services provided to individuals. Ability to network with community agencies, probation/parole, law enforcement, and other social service agencies to facilitate services for adults. Responsible for coordination, planning, and implementation of the recovery plan. Ability to communicate with adults and their families to promote collaboration when creating recovery plans. Must be a self-motivator, able to work independently and remain flexible to solve problems and crises. May train others. In-region travel is required as needed to provide services. Out of region travel may be required occasionally for trainings. Services may be provided at the office, in-home, or other community locations as needed to meet the needs of those served. Must be familiar with, and/or willing to be trained in, trauma-informed care. This includes understanding, recognizing, and responding to the effects of all types of trauma, and an ability to work in a behavioral environment where staff convey dignity, respect, hopefulness, and the opportunity for choice and empowerment among consumers. DUTIES & ESSENTIAL JOB FUNCTIONS Provides ongoing case management services and rehabilitation services for adults with mental illness to assigned caseload, and other individuals, as determined by Clinic Manager. Provision of clinical supervision and expertise to team members. Knowledge of adult issues in a rural setting. Demonstrates a positive role model to team members. Acts as a positive role model to those served and advocates on their and their families' behalves. Duties include but are not limited to the following: * Maintain understanding of TRR services and UM Guidelines for all LOCs. * Accurately complete a uniform assessment to identify an individual's needs and strengths as appropriate. * Must be able to utilize an electronic health record system to document collaboratively and concurrently with consumers across all processes, including assessment, service planning, and ongoing consumer-provider interactions. * Meet productivity standards and other performance standards set by the agency. * Maintain a flexible work schedule while demonstrating effective time management to meet needs of individuals and families served. * Travel between locations as assigned. * Participate in weekly/monthly Team staff meetings. * Participate in data collection activities and peer review processes as requested. * Other duties as assigned by supervisor(s).

Your Job: In this high profile, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide direct and indirect psychosocial support to palliative care patients through the palliative care services consulting team. You will also apply knowledge of psycho-social care in support of the hospital quality improvement initiatives. Your Job Requirements: • Registered Nurse required BSN preferred. • Board of Nurse Examiner (Texas) license • Certified Hospice Palliative Nurse preferred. • 5 years of health care experience • 2 years experience in hospice, palliative care or related health care setting preferred • Must have computer knowledge and competency with office suite (e.g., Excel, Word, PowerPoint) Your Job Responsibilities: • Communicate clearly and openly` • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team Methodist Richardson Medical Center is a 443-bed, full-service, acute care hospital that serves Richardson, Garland, Plano, and surrounding areas in Dallas and Collin counties. We are a Certified Comprehensive Stroke Center as well as the nation's first hospital to receive The Joint Commission's Gold Seal of Approval for Pancreatic/Hepatic/Biliary Cancer Certification. We also provide services at Methodist Richardson Medical Center - Campus for Continuing Care, which include a behavioral health and addiction recovery unit, inpatient rehabilitation, long-term acute care, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: Magnet -designated hospital 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Level III Neonatal Intensive Care Unit Level III Trauma Center

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary * Coordinates and facilitates the care of the patient population through effective collaboration and communication with the Interdisciplinary Care Transitions (ICT) team members. Follows patients throughout the continuum of care and ensures optimum utilization of resources, service delivery and compliance with external review agencies. Provides ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs. Enhances the quality of patient management and satisfaction, to promote continuity of care and cost effectiveness through the integration of functions of case management, utilization review and management, and discharge planning. Essential Functions Care Coordination * Assist in coordinating clinical and/or psycho-social activities with the Interdisciplinary Team and Physicians * Assists with effective care coordination and efficient care facilitation * Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, case management, psychosocial and legal issues that affect patients and providers of care * Appropriately refers high risk patients who would benefit from additional support * Serves as a patient advocate * Knowledgeable of the principles of growth and development over the life span and the skills necessary to provide age-appropriate care to the patient population served * Participates in interdisciplinary patient care rounds and/or conferences * Collaborates with clinical staff in the execution of the plan of care, and achievement of goals Knowledge/Skills/Abilities/Expectations * Knowledge of government and non-government payor practices, regulations, standards and reimbursement * Knowledge of Medicare benefits and insurance processes and contracts * Knowledge of accreditation standards and compliance requirements * Must read, write and speak fluent English * Basic computer skills with working knowledge of Microsoft Office, word-processing and spreadsheet software * Excellent interpersonal, verbal and written skills in order to communicate effectively and to obtain cooperation/collaboration from hospital leadership, as well as physicians, payors and other external customers * Demonstrates good interpersonal skills when working or interacting with patients, their families and other staff members * Must have regular attendance * Approximate percent of time required to travel, 0% * Performs other related duties as assigne Qualifications Education * Graduate of an accredited program required: LPN/LVN or RN * Master of Social Work with licensure as required by state regulations; or Bachelor of Social Work with licensure as required by state regulations Licenses/Certification * Healthcare professional licensure required as LPN/LVN, Registered Nurse, or Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW) if required by state regulations Experience * One year of experience in healthcare setting * Experience in case management, utilization review, or discharge planning a plus

Permanent Supportive Housing (PSH) Program is an intervention that combines affordable housing assistance with voluntary support services to address the needs of chronically homeless people. The services are designed to build independent living and tenancy skills and connect people with community‐based health care, treatment and employment services. The Stewpot's PSH program is designed to house 50 chronically homeless individuals and families throughout Dallas County. This is a grant funded position that serves to make homelessness rare, brief, and non‐reoccurring. The overall program goal is to help participants to continue living independently, maintain housing stability, and increase self-determination, and build community. Essential Functions Maintain a caseload of 25 households in The Stewpot's PSH Program. Assist participants in locating potential properties and communicate with landlords. Coordinate furniture, welcome baskets, and unit readiness for new move‐ins. Complete eligibility assessment for new participants, ensure funding guidelines are met. Develop a referral network of services and supports that assist with housing retention, including linkages for warm handoffs to specialists in employment, transportation, child care, social service benefits, substance issues, mental health, etc. Develop a Housing Stability Plan and provide case management to promote stability in housing (budgeting, self‐care, developing natural supports, and independent/instrumental living skills). Assist participants with obtaining income, education/training, and treatment, as needed. Utilize evidence‐based practices, such as motivational interviewing, trauma informed care, and harm reduction. Complete Monthly and Annual Assessments regarding rent, income, assets, and expenses. Build and maintain relationships with local landlords and property management companies, to locate housing opportunities for housing participants. Conduct monthly home visits and weekly or bi‐weekly office visits. Maintain current documentation and records of case management services as well as statistical data entry required by the program, in our Homeless Management Information System (HMIS). Ensure documentation compliance is accurate, timely, and up-to-date with funding rules and regulations. Enroll/update/exit participants from the Homeless Management Information System (HMIS). Maintain excel spreadsheet for housing participants. Core Competencies - DDI Competency Menu Interpersonal Skills: Relates well to all kinds of people including peers, superiors and subordinates, inside and outside of the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; is seen as approachable. Attention to Detail: Consistently attends to the many small pieces which must be assembled into an organized whole; follows up on missing or out of balance items; resolves unanswered questions needed to address a problem; keeps the larger picture in mind while tending to the smallest of details. Initiative: Enjoys working hard; is action oriented and energetic about worthwhile activities; not fearful of taking calculated risks; seizes opportunities; sets demanding but achievable objectives for self and others. Technical Expertise: Acquires and demonstrates the technical skills required to proficiently execute the essential functions of the job; understands which skills are lacking and seeks to develop those skills; continually works toward the mastery of technical proficiency. Decision Making and Problem Solving: Uses sound logic to approach difficult problems and apply effective solutions; can distinguish between symptoms, causes and implied solutions; decides in a timely manner based upon a blend of research, experience, risk-taking and judgment. Terms of Employment Salary, benefits and other terms of employment will be administered in accordance with the policies contained in the First Presbyterian Church of Dallas Employee Handbook, a copy of which is provided to each employee. Note This description contains the information and facts considered necessary to describe and evaluate the duties of this position fairly and equitably. It should not be considered an exhaustive description of all the work requirements to be performed but indicates the kinds of duties and levels of responsibility required by the position. Management may add or remove responsibilities as occasion may require. Qualifications Qualifications Degree: Bachelor's in social work or social services related field, Master's Degree Preferred Experience: 2+ years in case management with highly vulnerable populations Experience with housing is preferred. Must have reliable transportation, valid Driver's License, and active auto insurance. Proficient in Microsoft Word, Excel, and Outlook

We are looking for a PHC Coordinator/Case manager to enhance the quality of patient management, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full patient care cycle. Case manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client's health and human services needed. A certified case manager is a plus. Responsibilities • Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered • Handle case assignments, draft service plans, review case progress and determine case closure • Help clients achieve wellness and autonomy • Facilitate multiple care aspects (case coordination, information sharing, etc) • Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options • Develop effective working relations and cooperate with medical team throughout the entire case management process • Arrange abeyances with social services, health and governmental agencies • Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction • Record cases information, complete accurately all necessary forms and produce statistical reports • Promote quality and cost-effective interventions and outcomes • Assess and address motivational and psychosocial issues • Adhere to professional standards as outlined by protocols, rules and regulations Skills • Proven working experience in case management, including as a nurse, medical, mental health care manager or a related job • Excellent knowledge of case management principles, healthcare management and reimbursement • Previous experience with psychological aspects of care • Effective communication skills • Excellent organizational and time management skills • Familiarity with professional and technical emerging knowledge • Problem solving skills and ability to multi-task • Compassionate with teamwork skills Job Type: Full-time

Under the supervision of the Center Manager, this position is responsible for the delivery of clinical services and community supports to persons with severe and persistent mental illness, as defined by the state authority, The Department of State Health Services (DSHS). Services are to be provided according to the Resiliency and Disease Management Model, and must conform to the Performance Contract, Community Service Standards, and Helen Farabee Regional MHMR Center policy and procedures, and Medicaid standards. Responsibilities include, but are not limited to: The incumbent assists consumers in making informed choices educating them on community resources and assist with accessing services. The incumbent schedules uniform assessments and updates treatment plans in accordance to consumer need. This position may be required to serve on-call after regular business hours, for which compensation is provided. The incumbent must provide face-to-face assessment and crisis intervention services to any person requesting help or presenting a crisis at any time. Teamwork, initiative and positive example in work habits are expected at all times. Provides consultation and support to fellow staff as needed. This position requires an aptitude for working with severely mentally ill, often impoverished people; and for seeing this work as a clinical specialty in which we take great pride. The incumbent should have knowledge and skills in assessment, diagnostics, treatment planning, and community support services for children, adults, and geriatric persons with mental illness; as well as knowledge of psychotherapeutic medications and basic casework skills. This position provides assistance keeping unassigned caseloads up to date and/or assistance to caseworkers with assigned caseloads as needed. The incumbent is accountable to the Center Manager. HFC incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Reassignment is a condition of employment that may occur at the employers discretion. Your work location and hours could change based on program needs. Qualifications Education, Training, and Experience Bachelor's degree from accredited college or university with major in social, behavioral or human services field. Licensure is not required. Experience with Severe and Persistent Mental illness is preferred but not required. Must have valid driver's license and be insurable to drive Center vehicles. Position may require use of personal vehicle in performance of job-related duties and proof of PIP insurance. Must pass all Center mandated trainings to include van-driving class. Knowledge, Skills, and Abilities Ability to read and proof correspondence, reports and computer printouts manually, etc. Good spelling and grammar skills. Ability to write progress notes according to standard, assessments, brief mental status exams, memos, letters, various complex reports and miscellaneous other documents with acceptable spelling and grammar. Ability to relate verbal instructions, communicate in a courteous and effective fashion with co-workers, consumers and families, agencies and the public. Display a customer service orientation; at all times treating customers as equals and partners. Skilled in the use of personal and network computers, word processing, database, spreadsheet and office management software (Microsoft Office), SmartCare, familiarity with CARE.

**Behavioral Health Case Mgr II** **Location:** Virtual: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. **Work Hours:** The work schedule for this position is Monday through Friday 12:00pm - 8:30pm CST . Business hours are 8 am to 8 pm CST. A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. The **Behavioral Health Case Mgr II** is responsible for performing case management telephonically within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. Subject matter expert in targeted clinical areas of expertise such as Depression, Anxiety, Eating Disorders (ED) Maternity Alcohol / Drug Autism Spectrum Disorders (ASD) etc. **How you will make an impact:** + Responds to more complex cases and account specific requests. + Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. + Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment. + Monitors and evaluates effectiveness of care plan and modifies plan as needed. + Supports member access to appropriate quality and cost effective care. + Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. + Serves as a resource to other BH Case Mgrs. + Participates in cross-functional teams projects and initiatives. **Minimum Qualifications:** + Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. + Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. + Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. + Managed care experience required. **Preferred Skills, Capabilities and Experiences:** + Experience in health coaching and motivational interviewing techniques preferred. + Exceptional at multitasking in a fast-paced environment is preferred. + Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) is preferred. + Good communication and organization skills are preferred. + Possible travel to worksite and other locations as necessary for in person Consultant Audit, or program required meetings. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

OUR MISSION The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence. Position Summary: As a Case Manager, you provide comprehensive case management and crisis intervention for adult and child survivors of domestic violence who are experiencing homelessness. This role requires a strong understanding of the dynamics and effects of domestic violence, trauma, and housing instability. It uses evidence-based interventions to help families develop healthy coping skills and move toward long-term stability. The Case Manager delivers holistic support through individualized service planning, referrals, advocacy, safety planning, group facilitation, and ongoing assessment to help clients rebuild safety and independence. When you step into this role, you will be a lifeline for families transitioning from crisis to stability. Your work will directly support our mission to empower survivors of family violence by helping them access safe housing, secure essential resources, and rebuild their lives with dignity. Through trauma-informed care, consistent advocacy, and compassionate guidance, you will strengthen each family's ability to heal, plan for the future, and thrive beyond violence. Your support ensures that clients receive the structure, safety, and connection they need to break cycles of abuse and create lasting change. Key Responsibilities: Provides families with case management services, including but not limited to housing, employment, legal, and medical referrals. Coordinates family case management meetings twice a month, as well as weekly case management meetings with the head of household. Completes intake and orientation of services and discusses safety planning with clients. Observes and documents weekly observations of each child within the family unit. Assures Client First data entry is accurate and current, and assists in providing information for reports or statistical information when requested. Facilitates weekly process groups and/or events using a variety of psychotherapy approaches (e.g., cognitive-behavioral, psycho-educational, client-centered) and based on systems theory and domestic violence research. Responds appropriately to emergency situations utilizing de-escalation and conflict resolution skills. Assists clients in obtaining community services and establishes referral relationships with other agencies to facilitate services. Provides court advocacy and court testimony as needed. Provides training, supervision, and support to volunteers and interns as assigned. Represents the agency in special groups and community education activities. Participates in in-service training programs and workshops to update professional knowledge; maintains current professional knowledge of domestic violence, crisis theory, and community resources, including assessments of danger, and resources of direct solution. Attends and participates in case staffing on a weekly basis. Works assigned schedule with adequate flexibility, may be required to provide support during other hours. Other Duties: Performs other job-related duties as assigned Qualifications Qualifications: Master's Degree in Social Work, Psychology, or related field with at least two years of experience working in a crisis intervention and/or domestic violence agency OR a Bachelor's Degree in Social Work, Psychology, or related field with at least four years of experience in a crisis intervention and/or domestic violence field, and any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities. Licenses and Certifications: Valid Texas Driver's License and a clear driving record. Knowledge, Skills, and Abilities: Knowledge and understanding of the dynamics of domestic violence affecting individuals and families. Knowledge of the legal process for family violence and an understanding of the legal documents presented to clients, and an understanding of child protective services. Knowledge of trauma-informed care and/or trauma theory. Knowledge of de-escalation techniques when working with clients. Skilled at working with Microsoft Office Word and Outlook; experience working with and entering data into client databases. Ability to relate to different cultural and religious backgrounds Ability to relate compassionately and with empathy towards clients through active listening skills, problem-solving, conflict resolution, and critical thinking skills. Ability to work individually and in a collaborative team environment, sharing information and knowledge that best helps the clients to succeed. Ability to follow all safety and precautionary rules and measures for the safety of the clients and for oneself. Ability to multi-task, organize, prioritize, and effectively and efficiently manage one's time under stressful situations. Ability to set healthy boundaries when working with clients. Ability to maintain and preserve client confidentiality. Ability to work some evenings and weekends. Mental and Physical Duties: Ability to perform physical tasks such as stooping, reaching, bending, and climbing to interact with clients, including children, and the ability to carry up to 25 pounds. Most activities in this position are in a sitting position, but may require some standing. Ability to drive safely and transport clients in the company vehicle. Ability to work some evenings and weekends to meet the needs of the clients Ability to lift and carry up to 25 lbs Working Conditions: Work may be performed in an office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like, but not limited to the office environment. More About US: At The Family Place, we embrace and live our values: TEAM Together: We believe that collaboration is key to our success. Foster a supportive environment, build trust, act with integrity, and expect transparent communication. Excellence: We are known for our compassion and commitment to excellence, acting with urgency, and advocating for our clients and community. Accountable: Responsible for our actions and decisions. We accept responsibility rather than blame others. Builds relationships to drive results. Mission-Focused: Clients come first. Service is our passion, experienced with empathy and compassion. What We Offer: Competitive salary Health, dental, and vision insurance Agency-paid short-term disability (60% salary replacement up to 11 weeks) Multiple Life, AD&D, and Hospitalization in life insurance options Retirement options through: 403b, agency matching, and HAS accounts Generous paid time off and holidays Professional development opportunities Benefits referenced above for Full-Time employees This is not intended to be all-inclusive. The Family Place reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Employment at will

Provides ongoing case management services and rehabilitation services for adults with mental illness. Coordinates and provides services. Must be able to make effective assessments and interventions in situations involving mental health services provided to individuals. Ability to network with community agencies, probation/parole, law enforcement, and other social service agencies to facilitate services for adults. Responsible for coordination, planning, and implementation of the recovery plan. Ability to communicate with adults and their families to promote collaboration when creating recovery plans. Must be a self-motivator, able to work independently and remain flexible to solve problems and crises. May train others. In-region travel is required as needed to provide services. Out of region travel may be required occasionally for trainings. Services may be provided at the office, in-home, or other community locations as needed to meet the needs of those served. Must be familiar with, and/or willing to be trained in, trauma-informed care. This includes understanding, recognizing, and responding to the effects of all types of trauma, and an ability to work in a behavioral environment where staff convey dignity, respect, hopefulness, and the opportunity for choice and empowerment among consumers. DUTIES & ESSENTIAL JOB FUNCTIONS Provides ongoing case management services and rehabilitation services for adults with mental illness to assigned caseload, and other individuals, as determined by Clinic Manager. Provision of clinical supervision and expertise to team members. Knowledge of adult issues in a rural setting. Demonstrates a positive role model to team members. Acts as a positive role model to those served and advocates on their and their families' behalves. Duties include but are not limited to the following: Maintain understanding of TRR services and UM Guidelines for all LOCs. Accurately complete a uniform assessment to identify an individual's needs and strengths as appropriate. Must be able to utilize an electronic health record system to document collaboratively and concurrently with consumers across all processes, including assessment, service planning, and ongoing consumer-provider interactions. Meet productivity standards and other performance standards set by the agency. Maintain a flexible work schedule while demonstrating effective time management to meet needs of individuals and families served. Travel between locations as assigned. Participate in weekly/monthly Team staff meetings. Participate in data collection activities and peer review processes as requested. Other duties as assigned by supervisor(s). Qualifications KNOWLEDGE, SKILLS, AND ABILITIES Ability to develop and maintain professional relationships with other staff, community partners, and individuals served. Knowledge of agency and community resources and service options available to individuals. Ability to communicate with youth and their families to promote collaboration in recovery plan development. Work as a team member and independently while remaining flexible to solve problems and crises. Additional knowledge, skills, and abilities include: Working knowledge of mental health and substance abuse services and needs. Must have strong computer operating skills. Ability to participate respectively as a team member during department and agency meetings. Excellent verbal and written communication skills. Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Capacity for flexibility in dealing with ongoing changes in the service delivery system. REQUIRED EDUCATION AND EXPERIENCE Education: Bachelor's degree in a human services field from an accredited college or university is required. Master's degree is preferred Experience: Experience in a social, behavioral, or human services occupation is preferred. REQUIRED LICENSES/CERTIFICATIONS No professional license is required. QMHP-CS status is necessary Must have a valid Texas driver's license, a good driving record for the past three years, and personal automobile liability insurance as required by the state of Texas. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Must be able to bend, stoop, kneel, crouch, squat, lift 25 pounds, sit for an extended period, reach overhead and walk over uneven terrain.

The Assessment Specialist serves as a specialized case manager for individuals and their families with behavioral health needs in order to help guide treatment preferences and recovery-oriented services. This position will be responsible for overseeing the timely completion of the Texas Resilience and Recovery (TRR) assessments, Person Centered Recovery Plans (PCRP), annual consents, and various other documentation and assessment tools needed for enrollment in behavioral health services. This position will require ability to work outside of normal business hours in office or community-based settings in order to meet individual and family needs and preferences. This position will monitor upcoming expiration dates for those seeing clinic prescribers, med distribution and pickup, as well as support intake for completion of initial recovery plan development. The Assessment Specialist will work collaboratively with program leadership in both Youth and Family Services and Adult Services to meet the unique needs of those served. This Assessment Specialist exemplifies service excellence and will be available as needed to support the case management team meet the needs of individuals in services through seeing individuals in crisis, taking walk-in appointments, filling in for case managers, or updates needed prior to prescriber appointments. Is responsible for initiating and collaboratively completing TRR and PCRP prior to expiration and as needed based on individual change. Engagement with individuals served and exceptional customer service will be provided and documented in the electronic health record. This Assessment Specialist practices good stewardship of resources by ensuring all required trainings are completed prior to due date and center-issued equipment is kept in good repair. Provides person directed case management to assist in navigating access to medical, social, vocational, financial, educational, and other individualized services. Integrity is necessary to ensure adherence to the Health and Human Services Commission, Texas Administrative Code, Medicaid billing rules, contracts, grants, and Lifepath Systems policies and procedures. This Assessment Specialist builds positive relationships with community-facing agencies and always maintains a professional relationship with all community stakeholders and partners. Professional conduct with Peers, Leadership and Support teams is expected at all times. Promoting choice and autonomy through a strength-based model is necessary to assist individuals served with improving access to social determinants of health. Working independently and collaboratively to maintain appropriate boundaries and foster better outcomes for individuals served and community partners; to facilitate improvement in measurable ways, is central to LifePath Systems mission to serve. Ability to assess and de-escalate behavioral health crisis situations in calm and respectful manner. Specific Targets: At minimum, complete 3 TRR/PCRP and/or crisis assessments a day and 150 contact attempts per month. Expired TRR/PCRP and autodischarges will be monitored for decrease month-over-month. 100% of TRR/PCRP development will result in subsequent service provided within 2 business days. 90% of service notes are signed within 2 business days of service. 75% of full chart reviews receive a score of 80% or higher. All required trainings are completed prior to due date. If Bilingual and receiving stipend, employee will be available to translate for other staff as needed and will utilize approved language in the provision of services as needed. Qualifications Bachelor's degree in psychology, social work, or related field from a four-year college or university. At least two years of related experience and/or training in the field of mental health preferred. Must have reliable transportation and a valid driver's license. Knowledge and experience in providing case management, skills training, and symptom management services to individuals with mental illness. Ability to assess individual needs, to coordinate services, and to communicate effectively. Knowledge of the social services system and the ability to connect individuals with appropriate services. Ability to write clearly and professionally. Ability to think clearly and logically to deal with potentially dangerous and/or emotional situations

Thompson Law's vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity. Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a Case Manager to join the team! The Position: This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases. Responsibilities: Independently manage treatment in personal injury cases. Collaborate with attorneys, clients, and insurance adjusters. Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information. Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary. Review and organize medical records, bills, and other relevant documentation. Maintain detailed case management records and conduct legal research as needed. Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices. Provide excellent customer service to all clients and partners. Qualifications: 3+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster). Bilingual in English and Spanish (preferred). In-depth knowledge of medical terminology, procedures, and billing practices. Proficient in administrative skills and ability to use legal case management software and other relevant tools. Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively. Strong verbal and written communication skills and the ability to interact effectively with various parties. Demonstrated ability to work independently and collaboratively in a fast-paced environment. Ethical and professional conduct with a commitment to maintaining client confidentiality. Total Compensation Package: Salary + Bonus Employee Health Insurance premium 100% paid by the firm Dental & Vision FSA/HSA Generous paid time off and paid holidays 401(k) with employer matching Basic life insurance 100% paid by the firm Monday to Friday work schedule with no weekends If you're ready to contribute your talents as part of one of Texas's fastest-growing personal injury firms while enhancing your skills within a dynamic environment-apply today!

Buckner Children and Family Services Community: Family Hope Center Location: Dallas, TX - Onsite Address: 5310 S. Buckner Blvd. Job Schedule: Full-Time We are seeking a Family Coach/Case Manager to join our Family Hope Center. As a Family Coach, you will Shine Hope on our program participants as you interview individual clients and families in order to assess their physical, social, emotional and spiritual needs. You will provide family coaching, also known as case management services to Family Hope Center clients and assist individuals and families with issues such as poverty, drug addiction, child and spousal abuse, and homelessness. You will also organize support groups, help clients obtain community services, refer patients to other community agencies, and collaborate with civic, religious, and business groups to combat social problems through community programs. Join our team and shine hope in the lives of others! What you'll do: Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person's plan of service. Assist with the design and coordination of supportive services for families in accordance with program goals and objectives. Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary. Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families' needs; complete the enrollment process. Timely and accurately complete all necessary enrollment and assessment paperwork. Provide case management services including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals. Coordinate services for group and individual therapy for assigned families/clients as appropriate. Provide counseling for crisis intervention as appropriate. Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services. Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants. Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients. Create and manage schedule of events and classes. Coordinate and facilitate meetings and trainings for clients and groups, including, but not limited to, Substance Abuse, Parent Education, Conflict Resolution, and Anger Management. What you'll bring: Bachelor's Degree in Social Work or other related field required. Minimum of 2 years prior related case management experience working with at risk children and families required. Requires proficient working knowledge of and/or work experience using community resources. Requires ability to read, write, and speak in Spanish professionally. Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner. Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people. Requires ability to walk, stand and sit, sometimes for prolonged periods of time. The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. About Buckner Children and Family Services: Since 1879 Buckner has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life. Buckner is one of the oldest and most unique faith-based social service organizations of its kind, serving hundreds of thousands of people each year in the United States and around the world. Learn more about our programs and ministry at buckner.org. Buckner is an Equal Opportunity Employer. The same way we treat our employees is how we treat all applicants - with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve. The School Based Youth Clinical Case Manager II position provides psychosocial/rehabilitative service to children/adolescents and their families with serious emotional disturbance in school, home, or community locations. Services may include, but are not limited to, ongoing assessment of clinical needs and social drivers of health, development of measurable treatment goals and objectives, referral/linkage/advocacy, monitoring, crisis intervention, facilitation of groups and continuity of care. Given the needs of the school and those served, this position is expected to serve children/adolescents/families and school facility face to face or via both video and audio technology for 60-70% of services. The overall goal of this position is to maximize the individual's potential level of functioning, provide mental health, intervention during school to students and facility and aid in the successful reintegration of individuals into the community. School Based Youth Clinical Case Manager strived to empower youth and teachers to gain ownership in their mental health wellness through education and resources. EMPOWER program will provide awareness, prevention, intervention, and resilience activities to ensure that students and teachers have access to and relate to appropriate and effective behavioral health services through Metrocare in partnership with contracted ISD or academy. MONDAY THROUGH FRIDAY - 8am - 5pm ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide direct intervention and clinical services in a school base setting to clients referred to Metrocare by contracted school. Facilitating-Educational groups for facility, parents, and students Crisis intervention Individual skills sessions conducted during the school day or after school Assisting with the scheduling and collaboration of Telephone and virtual psychiatric evaluations and clinical assessment appts. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelor's degree in human services with 1 or more years' experience in MH/MR or related field or Master's degree with 0 to 2 years' experience in human services. Experience with trauma-informed services preferred, Seeking Safety, Illness Management and Recovery, and Motivational Interviewing. MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

The case manager for this position will serve individuals with behavioral health needs. In addition, information will be gathered, and eligibility established for various community resources. Frequent travel to individual's homes, schools, and community settings is required for this position. This position will require ability to work outside of normal business hours to provide the full array of behavioral health services and meet program needs. Other duties may be assigned as needed. This case manager exemplifies service excellence by providing case management, skills training, medication training and support, crisis interventions and psychosocial rehabilitation services with a trauma-informed and person-centered approach. Engagement with individuals served and exceptional customer service will be provided and documented in the electronic health record a minimum of 80 hours per month. Work quality and internal/external fidelity audits are expected to average at or above 90%. This case manager practices good stewardship of resources by ensuring all required trainings are completed prior to due date and center-issued equipment is kept in good repair. Provides person directed case management to assist in navigating access to medical, social, vocational, financial, educational, and other individualized services. Integrity is necessary to ensure adherence to the Health and Human Services Commission, Texas Administrative Code, contracts, grants, and Lifepath Systems policies and procedures. Documentation which meets fidelity standards and documented into the electronic health record within 2 business days at a rate of 90% or above is expected. This case manager builds positive relationships with community-facing agencies and always maintains a professional relationship with all community stakeholders and partners. Professional conduct with Peers, Leadership and Support teams is expected at all times. Promoting choice and autonomy through a strength-based model is necessary to assist individuals served with improving access to social determinants of health. Working independently and collaboratively to maintain appropriate boundaries and foster better outcomes for individuals served and community partners; to facilitate improvement in measurable ways, is central to LifePath Systems mission to serve. Ability to assess and de-escalate behavioral health crisis situations in calm and respectful manner. If Bilingual and receiving stipend, employee will be available to translate for other staff as needed and will utilize approved language in the provision of services as needed. Qualifications Bachelor's degree in psychology, social work, or related field from a four-year college or university. At least two years of experience in working with the community, preferred (i.e., social services, recovery, customer service, sales). Bilingual (Spanish/English) preferred. Must have reliable transportation and a valid driver license. Knowledge and experience in providing case management, skills training, and symptom management services to individuals with mental illness. Ability to assess individual needs, to coordinate services, and to communicate effectively. Knowledge of the social services system and the ability to connect individuals with appropriate services. Ability to write clearly and professionally. Ability to think clearly and logically to deal with potentially dangerous and/or emotional situations.

Provides ongoing case management services and rehabilitation services for adults with mental illness. Coordinates and provides services. Must be able to make effective assessments and interventions in situations involving mental health services provided to individuals. Ability to network with community agencies, probation/parole, law enforcement, and other social service agencies to facilitate services for adults. Responsible for coordination, planning, and implementation of the recovery plan. Ability to communicate with adults and their families to promote collaboration when creating recovery plans. Must be a self-motivator, able to work independently and remain flexible to solve problems and crises. May train others. In-region travel is required as needed to provide services. Out of region travel may be required occasionally for trainings. Services may be provided at the office, in-home, or other community locations as needed to meet the needs of those served. Must be familiar with, and/or willing to be trained in, trauma-informed care. This includes understanding, recognizing, and responding to the effects of all types of trauma, and an ability to work in a behavioral environment where staff convey dignity, respect, hopefulness, and the opportunity for choice and empowerment among consumers. DUTIES & ESSENTIAL JOB FUNCTIONS Provides ongoing case management services and rehabilitation services for adults with mental illness to assigned caseload, and other individuals, as determined by Clinic Manager. Provision of clinical supervision and expertise to team members. Knowledge of adult issues in a rural setting. Demonstrates a positive role model to team members. Acts as a positive role model to those served and advocates on their and their families' behalves. Duties include but are not limited to the following: * Maintain understanding of TRR services and UM Guidelines for all LOCs. * Accurately complete a uniform assessment to identify an individual's needs and strengths as appropriate. * Must be able to utilize an electronic health record system to document collaboratively and concurrently with consumers across all processes, including assessment, service planning, and ongoing consumer-provider interactions. * Meet productivity standards and other performance standards set by the agency. * Maintain a flexible work schedule while demonstrating effective time management to meet needs of individuals and families served. * Travel between locations as assigned. * Participate in weekly/monthly Team staff meetings. * Participate in data collection activities and peer review processes as requested. * Other duties as assigned by supervisor(s).