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How to hire a Clinical Case Manager

Clinical case manager hiring summary. Here are some key points about hiring clinical case managers in the United States:

  • There are currently 63,030 clinical case managers in the US, as well as 137,003 job openings.
  • Clinical case managers are in the highest demand in Los Angeles, CA, with 34 current job openings.
  • The median cost to hire a clinical case manager is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new clinical case manager to become settled and show total productivity levels at work.

How to hire a clinical case manager, step by step

To hire a clinical case manager, you need to identify the specific skills and experience you want in a candidate, allocate a budget for the position, and advertise the job opening to attract potential candidates. To hire a clinical case manager, you should follow these steps:

Here's a step-by-step clinical case manager hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a clinical case manager job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new clinical case manager
  • Step 8: Go through the hiring process checklist

What does a Clinical Case Manager do?

A clinical case manager is responsible for providing high-quality care services for patients by researching treatment plans and developing efficient medications through various methodological approaches and data analysis. Clinical case managers review the medical histories and needs of patients to determine appropriate treatment programs and resources and prepare treatment reports upon actual applications. They also spend time observing laboratory examinations and procedures, strategizing on treatment processes within budget limitations and organizational requirements. A clinical case manager must have excellent knowledge of the medical industry, especially on responding to the patients' inquiries and concerns and present accurate health evaluations.

Learn more about the specifics of what a clinical case manager does
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  1. Identify your hiring needs

    The clinical case manager hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

    Determine Employee vs Contractor Status
    Is the person you're thinking of hiring a US citizen or green card holder?

    You should also consider the ideal background you'd like them a clinical case manager to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a clinical case manager that fits the bill.

    Here's a comparison of clinical case manager salaries for various roles:

    Type Of Clinical Case ManagerDescriptionHourly Rate
    Clinical Case ManagerSocial workers help people solve and cope with problems in their everyday lives. One group of social workers—clinical social workers—also diagnose and treat mental, behavioral, and emotional issues.$18-32
    Mental Health ClinicianA Mental Health Clinician provides psychotherapeutic and rehabilitation services for patients with mental health problems. They manage the treatment of clients and help them to obtain stable physical health.$17-38
    ClinicianA clinician specializes in providing diagnosis, treatment, and direct care to patients with different illnesses. A clinician's duties mainly revolve around conducting extensive research and analysis, providing medical care through various therapies, and improving one's overall health condition... Show More$16-49
  2. Create an ideal candidate profile

    Common Skills:
    • Social Work
    • Patients
    • Rehabilitation
    • Community Resources
    • Discharge Planning
    • Patient Care
    • Social Security
    • Social Services
    • Clinical Documentation
    • Home Health
    • Mental Health
    • Cognitive Behavioral Therapy
    • Housing Assistance
    • DBT
    Check All Skills
    Responsibilities:
    • Manage apartment project for SPMI adults and provide case management support to those tenants.
    • Plan and manage multiple assignments efficiently and effectively on a daily basis, process payments for patients and handle daily correspondence.
    • Conduct clinical reviews and provide authorization of mental health services for Medicaid recipients.
    • Provide a safe work environment following OSHA standards.
    • Maintain OSHA standards/regulations to ensure compliance for the practice.
    • Commit to model integrity, generosity of spirit, and respect and compassion in all interactions BLS/ACLS certify
    More Clinical Case Manager duties
  3. Make a budget

    Including a salary range in your clinical case manager job description is one of the best ways to attract top talent. A clinical case manager can vary based on:

    • Location. For example, clinical case managers' average salary in arkansas is 54% less than in new jersey.
    • Seniority. Entry-level clinical case managers 44% less than senior-level clinical case managers.
    • Certifications. A clinical case manager with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in a clinical case manager's salary.

    Average clinical case manager salary

    $51,528yearly

    $24.77 hourly rate

    Entry-level clinical case manager salary
    $38,000 yearly salary
    Updated January 15, 2025

    Average clinical case manager salary by state

    RankStateAvg. SalaryHourly Rate
    1California$69,308$33
    2New Jersey$68,494$33
    3New York$63,809$31
    4Washington$57,959$28
    5New Mexico$57,933$28
    6Connecticut$57,630$28
    7District of Columbia$57,141$27
    8Delaware$53,622$26
    9Virginia$52,814$25
    10Colorado$51,351$25
    11Arizona$50,234$24
    12Illinois$49,334$24
    13Texas$49,061$24
    14Ohio$48,888$24
    15North Carolina$45,807$22
    16Wisconsin$44,849$22
    17Massachusetts$43,252$21
    18Pennsylvania$42,713$21
    19Louisiana$41,967$20
    20Florida$39,236$19

    Average clinical case manager salary by company

    RankCompanyAverage SalaryHourly RateJob Openings
    1Hca Hospital Services Of San Diego$64,353$30.94
    2Baptist Health$61,082$29.3756
    3Providence Health & Services$60,785$29.22293
    4Mission Regional Medical Center$60,666$29.17159
    5Prime Healthcare$58,527$28.14192
    6University of California$58,419$28.0926
    7Acadia Healthcare$58,234$28.00342
    8Reliant Rehabilitation$58,060$27.91
    9Senior Living Properties$57,099$27.45
    10HealthTrust$56,839$27.338
    11Southwest General$56,590$27.217
    12Universal Health Services$56,450$27.14494
    13Cape Cod Healthcare$56,217$27.0310
    14Aetna$55,755$26.8111
    15Connecticut Children's Medical Center$55,457$26.6620
    16University of Nebraska System$55,382$26.63
    17BJC HealthCare$55,205$26.5479
    18Kaiser Permanente$54,951$26.42278
    19Pathways To Housing Dc$54,871$26.382
    20University of California-Berkeley$54,448$26.18
  4. Writing a Clinical Case Manager Job Description

    A clinical case manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a clinical case manager job description:

    Clinical Case Manager job description example

    This position utilizes a trauma based approach to treatment in a therapeutic environment. Christ Child House is an all boys residential facility located in Detroit Michigan, we are licensed for 31 boys who are adjudicated court wards, removed due to abuse or neglect. We have two contracts- General Residential and Mental Health Behavior Stabilization. Our population has not succeeded in foster care and is in need of a more structured setting.

    Each Clinical Case Manager has a case load of 10 maximum. The Clinician completes treatment plans (ISP, USP, Action Summaries), court reports/court responsibility, family contact, coordination of visitation, case conferences/Family Team Meetings. Responsible for file maintenance in accordance with agency, DHHS, Contract, Licensing an accreditation standards. Responsible for all therapeutic services including but not limited to individual, and group therapy twice per week,crisis counseling as needed and family therapy. Complete a minimum of 25 hours of on-going training annually and 40 hours of orientation in the first year. File 3200's as needed. Provide consultation and training to staff as needed. Meet with Psychiatrist and Clinical Team as often as needed for medication and Psychiatric reviews. Apprise Supervisor and Director's of any safety issues pertaining to client's. Maintain high standards of care and professionalism. Represent the agency in a positive manner.

    Position: Clinical Therapist

    The Agency is seeking a Full Time Clinical Therapist, whose primary responsibility is to play a critical role in the day-to-day care of the children and youth with the use of Trauma Informed Care. This treatment method allows us to look beyond a child's behavior to the deeper trauma that caused it. This approach helps heal the child so he can truly move successfully into adulthood. This position uses therapeutic techniques, such as Trauma-Focused Cognitive Behavioral Therapy to assess the level of resident and family functioning; sets treatment goals and plans interventions with resident and family/referring agency; implements and delivers the agreed upon service; and evaluates the effectiveness of the interventions, plans, and the resident's and family's progress. The Clinical Therapist shall also promote the mission and goals of Christ Child House as well as promote awareness, appreciation of, and sensitivity to the cultural background and needs of persons served by the agency, and respond to those needs.

    Essential skills and abilities:

    Knowledge of the special needs and behavioral characteristics of children/adolescents with a serious emotional disturbance and a history of trauma.

    Knowledge of the effects of trauma and experience with interventions appropriate to address trauma recovery.

    Ability to assess and thoroughly complete diagnostic assessment and evaluation instruments to determine needed areas for treatment.

    Ability to develop treatment goals and strategies to improve functioning of the children and youth in care.

    Ability to perform trauma specific and behavior medication interventions.

    Ability to communicate in an organized, timely and effective manner, through both written and oral expressive modes.

    Ability to maintain accurate and complete records.

    Ability to establish and maintain effective working relationships with coworkers, children, referral agencies and families.

    Ability to work a flexible schedule due to the special needs of the child and adolescent population and their families.

    Primary responsibilities:

    Development of treatment plans for each resident, complete evaluations, evaluate the results and make changes to the plan as needed.

    Keep up with current research to ensure that all treatments are based on evidence and consistent with the most up-to-date understanding of trauma treatment.

    Organize and maintain case records.

    Provide trauma-focused services to resident, including family, group or individual therapy and family group support.

    Implement interventions with the youth and family through individual and family sessions, home visits, and planned activities in order to restructure the family's organization.

    Attend and present case materials at internal planning meetings as well as external meetings such as court hearings, foster care review, case assessment committee, etc.

    Conduct and/or facilitate training on a variety of trauma competency topics to staff.

    Perform all duties in a manner consistent with the mission of Christ Child House.

    Perform all duties as assigned.

    Interested persons must submit a cover letter, resume, and salary requirements. Applicants not submitting all required information will be given no further consideration.

  5. Post your job

    There are a few common ways to find clinical case managers for your business:

    • Promoting internally or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to meet candidates with the right educational background.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
    Post your job online:
    • Post your clinical case manager job on Zippia to find and recruit clinical case manager candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with clinical case manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new clinical case manager

    Once you've found the clinical case manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a clinical case manager?

Before you start to hire clinical case managers, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire clinical case managers pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.

The median annual salary for clinical case managers is $51,528 in the US. However, the cost of clinical case manager hiring can vary a lot depending on location. Additionally, hiring a clinical case manager for contract work or on a per-project basis typically costs between $18 and $32 an hour.

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