Clinical case manager resume examples from 2025
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How to write a clinical case manager resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in clinical case manager-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These four steps should give you a strong elevator pitch and land you some clinical case manager interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a clinical case manager resume:
- Social Work
- Patients
- Rehabilitation
- Community Resources
- Discharge Planning
- Patient Care
- Social Security
- Social Services
- Clinical Documentation
- Home Health
- Mental Health
- Cognitive Behavioral Therapy
- Housing Assistance
- DBT
- Group Therapy
- Foster Care
- Mediation
- Conflict Resolution
- Utilization Review
- Comprehensive Assessments
- Substance Abuse Treatment
- Care Coordination
- Psychosocial Assessments
- Community Agencies
- Clinical Services
- Community Services
- Crisis Intervention
- Family Therapy
- Medical Care
- Medical Necessity
Zippia’s AI can customize your resume for you.
How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write clinical case manager experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are examples from great clinical case manager resumes:
Work history example #1
Clinician
KYUMH
- Certified in CPR and first aid.
- Served as a Family Counselor under a Home-Based Counseling program provided intensive in-home counseling services to troubled children and their families.
- Provided Clinical Supervision for LCSW Social Workers and MSW Social Work Interns.
- Generated reports for the Alabama Court System, the Department of Human Resources, and various psychiatric and counseling firms.
- Conducted family therapy to help establish routines and coping strategies as a result of trauma.
Work history example #2
Therapist
LifeSpan
- Utilized Trauma-Focused Cognitive Behavioral Therapy and Parent-Child Interaction Therapy to treat clients with trauma.
- Certified in Trauma Focused Cognitive Behavior Therapy.
- Piloted electronic database for agency.
- Conducted assessments including review of referral information and determined if client met criteria for undergoing Trauma-Focused Cognitive Behavioral Therapy.
- Considered ethnic and other multicultural factors and how they might impact the therapeutic process.
Work history example #3
Registered Nurse
Mount Carmel Health
- Learned to deal with extremely fast paced environments and situations.
- Advanced Burn Life Support (ABLS) certified to provide quality burn care while also utilizing evidence-based research.
- Assisted in the development and implementation of policy and procedure for a newly developed Telemetry Unit.
- Maintained competency with all emergency operational procedures, and initiated CPR and emergency measures, as needed.
- Served on point to establish coordinated efforts with government regulators and insurance companies.
Work history example #4
Clinical Case Manager
Spectrum Child and Family Services
- Used computerized InterQual criteria to validate medical necessity of hospital admissions and appropriateness of levels of care.
- Researched and developed new testing - responsible for the development of improved testing procedures through enhanced sample preparation and optimized instrumentation.
- Coordinated Palliative Care and Hospice evaluations.
- Worked as a clinical social worker (LCSW) for the Department of Pediatrics.
- Provided direct supervision to counselors and other clinical staff involved in delivering individualized client treatment that addresses developmental and maturation levels.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from clinical case manager resumes:
Master's Degree in school counseling
Grand Canyon University, Phoenix, AZ
2008 - 2009
Master's Degree in psychology
University of California - Davis, Davis, CA
2006 - 2007
Highlight your clinical case manager certifications on your resume
If you have any additional certifications, add them to the certification section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
Here are some of the best certifications to have on clinical case manager resumes:
- Certified Case Manager (ACM)
- Medical Assistant
- Certified Clinical Supervisor
- Certification in Forensic Social Work (CFSW)
- Certified Professional - Human Resource (IPMA-CP)