12 Clinical Case Manager Resume Examples

Five Key Resume Tips For Writing A Clinical Case Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Treatment Plans, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Raymond Long
Clinical Case Manager
Contact Information
San Diego, CA
(930) 555-4322
rlong@example.com
Skills
  • Data Management
  • Research Student
  • Focus Groups
  • Elisa
  • FEA
  • Treatment Plans
  • Trauma
  • Data Analysis
  • Psyd
  • DR
 
 
Employment History
Clinical Case Manager2020 - Present
The Salvation Army
San Diego, CA
  • Managed caseload of psychiatric and mentally compromised patients Created crisis intervention therapy initiative Facilitated suboxone groups Provided clinical assessments
  • Perform home RN assessments for terminally ill patients on our hospice service.
Therapist2010 - 2020
Arizona State University
Phoenix, AZ
  • Developed a new and integral network of community resources and related providers for appropriate patient referrals.
  • Carry a caseload of up to twenty clients serving the severely to moderately mentally retarded with co-morbid behavioral issues.
Research Assistant2009 - 2010
Arizona State University
Phoenix, AZ
  • Research was funded through grant by the university (SRAP- Student Research Assistant Program).
  • Optimized four separate procedures which created more consistent results across groups and reduced time needed to perform experiments.
  • Supervised two cell culture technicians.
  • Represented marketing on out-license business development decisions.
Psychological Assistant2006 - 2008
Private Practice
San Francisco, CA
  • Complete treatment plans and progress notes in compliance with insurance panels
  • Formulated treatment plans and responded to crisis situations.
  • KEY ACCOMPLISHMENT: Expertly managed a case involving an ex-MarineVeteran seeking help for substance abuse, PTSD and depression.
  • Rendered a wide array of psychological services, working in individual, group, and couple formats to accomplish key services.
Education
Master's Degree of School Counseling2008 - 2009
Grand Canyon University
Phoenix, AZ
Bachelor's Degree of Psychology2003 - 2006
University of California - Davis
Davis, CA
 
 
Ruth Austin
Clinical Case Manager
Contact Info
Hartford, CT
(250) 555-3994
raustin@example.com
Skills
Treatment Plans
Suicide Prevention
Dual Diagnosis
Patient Care
Crisis Intervention
Mental Health
RN
Compliance Updates
Project Management
Outpatient Services
Employment History
Clinical Case Manager2020 - Present
AetnaHartford, CT
  • Consult with the healthcare team members to assess, plan, implement, and evaluate patient care plans.
  • Utilize motivational interviewing (MI) to establish rapport and facilitate communication.
  • Preformed Case Management and Utilization Review for the Wells Fargo PEIA client.
  • Collaborated with probation officers and parole officers when needed.
Clinical Therapist2017 - 2020
The Salvation ArmyDetroit, MI
  • Maintain required documentation, including treatment plans, progress notes, and case management notes.
  • Initiated, created and led mental health training for school staff and administrators.
  • Provided individual and family therapy to individuals Implemented treatment plans based on the individual's needs.
  • Complete Biopsychosocial Assessments, CFARS/FARS, develop Treatment Plans and Reviews, and complete Discharge Summaries.
Program Coordinator2014 - 2017
The Salvation ArmyDetroit, MI
  • Document visitation and correspondence as needed Notary Public State of Connecticut Commission number: 144964 First Aid and CPR Certified
  • Developed and implemented treatment plans and obtained referrals for outside services as appropriate.
  • Collaborated with Registered Nurse Case Manager and administrative program staff and developed weekly visitation and telephone follow-up schedules.
  • Improved health care access to lower income pregnant women.
  • Developed a network of the licensed and informal child care providers and parents.
Outreach Counselor2007 - 2014
YWCA USABuffalo, NY
  • Advocated and brokered with community resources for client needs and case collaboration.
  • Adhere to the Coordinated Crisis Response s Mandated Reporter policy in collaboration with law enforcement, and forensic and medical personnel.
  • Supervised 40 women/children traumatized by domestic violence, sexual assault, and homelessness.
  • Connected families to community resources.
Education
Master's Degree of Psychology2006 - 2007
University of California - DavisDavis, CA
Bachelor's Degree of Psychology2003 - 2006
University of California - DavisDavis, CA
 
 
Jose Austin
Clinical Case Manager
Alexandria, VA
(340) 555-3260
jaustin@example.com
Experience
Clinical Case Manager2020 - Present
Catholic Charities USAAlexandria, VA
  • Develop and implement individualized treatment plans utilizing the Recovery Model of Treatment.
  • Worked closely with mental health providers servicing the children, discharge planning with children and birth families.
  • Monitor patient care services to meet the standards of care.
  • Work with consumers to develop thorough clinical assessments and diagnoses, intake evaluations, and treatment plans.
Registered Nurse Supervisor2010 - 2020
Genesis HealthCarePhiladelphia, PA
  • Monitored acute care conditions and chronic.
  • Develop, implement or evaluate standards of nursing practice in specialty are such as pediatrics, acute care and geriatrics.
Clinical Research Coordinator2009 - 2010
Mary KayDenton, TX
  • Explain study procedures to patient.
  • Develop research projects that meet the needs of nonprofits and foundations.
Clinical Research Assistant2007 - 2008
UT Southwestern Medical CenterArlington, TX
  • Handle billing and collection functions while adhering to HIPAA compliance procedures.
  • Conducted Phase I patient interviews and performed instrument procedures for data collection.
  • Worked directly with Pharmaceutical Representative and Physicians to properly implement study protocol.
  • Assist with revising clinical compliance procedures and policies.
  • Collaborated on scientific research projects with one year deadline and consulted with professors regarding ongoing studies.
Skills
Clinical TrialsUtilization ReviewManagement DepartmentResearch AdministrationHealth CareCRADementiaCrisis InterventionSocial WorkersEmergency
Education
Master's Degree In Nursing2008 - 2009
Texas Woman's UniversityDenton, TX
Bachelor's Degree In Nursing2004 - 2007
The University of Texas at ArlingtonArlington, TX
 
 
Stephanie Price
Clinical Case Manager
Employment History
Clinical Case Manager2012 - Present
Hope's PerfectWashington, DC
  • Provided information and referrals for employment, housing programs, physical, mental health and substance abuse treatment programs.
  • Implemented therapeutic interventions to clients receiving In-Home, Mental Health and Crisis Services.
  • Guided former foster youth to self sufficiency.
  • Conducted mental health psychosocial evaluations on patients who are admitted to the Dual Diagnosis Program.
  • Served as liaison between Health Care Providers and Insurance Company.
Clinician2011 - 2012
Private PracticeWashington, DC
  • Developed treatment plans and therapy for males ages 11-18 and individuals with anxiety, and their families.
  • Facilitate weight Management and parents support group therapy.
  • Provision of case management services, crisis intervention, and client advocacy to culturally diverse population.
  • Work with clients to develop and carry out comprehensive treatment plans within the goals decided upon in therapy.
Counselor2010 - 2011
National Counseling GroupNorfolk, VA
  • Provided mental health counseling and support to individuals, families and groups in the community.
  • Stabilized the home environment by establishing treatment goals, providing supportive services, and community resources.
  • Provided intensive mental health counseling to youth ages 5-18 and mental health support services to adults.
Group Counselor2009 - 2010
TIDEWATER REGIONAL GROUP HOME COMMISSIONNorfolk, VA
  • Train new hires Handles various faxes, copying, filing and phone inquiries Escorted clients to appointments CPR & First Aid certified
  • Assist with DAP documentation, treatment plans, and groups notes according to team leader.
  • Career development/ College counseling: Constructed multiple workshops for the academic college application process.
Education
Master's Degree In Social Work2008 - 2009
Norfolk State UniversityNorfolk, VA
Bachelor's Degree In Sociology2005 - 2008
Florida State UniversityTallahassee, FL
 
 
Contact Information
Washington, DC
(920) 555-2882
sprice@example.com
Skills
Staff Meetings
Treatment Plans
Community Services
Community Resources
Relapse Prevention
Trauma
Health Care
Behavioral Issues
Staff Members
Crisis Intervention
 
 
Melissa Burns
Clinical Case Manager
South Bend, IN
(540) 555-9094
mburns@example.com
Skills
HealthcarePhysical ConditionCobolProgram ServicesFollow-Up LettersData WarehouseCRCClinical TrialsAcute CareFDA
 
 
Employment History
Clinical Case Manager2020 - Present
YWCA USASouth Bend, IN
  • Increased client capacity by 40% within 12 months through clinical improvements and overseeing procedures.
  • Provide clinical case management for shelter clients with mental health and/or substance abuse issues.
  • Provided referrals and connection to mental health treatment, chemical dependency counseling, domestic violence and other supportive services.
  • Assisted these families in finding appropriate mental health care for themselves and their high risk children.
  • Make referrals for children and their families to proper services to help consumers and their families with their mental health treatment.
Case Manager2017 - 2020
Total Administrative ServicesChicago, IL
  • Advocated for people with addictions/mental health issues.
  • Completed substance abuse evaluations and screen for mental health issues.
Consultant2015 - 2017
American ExpressPhoenix, AZ
  • Charged with the responsibility of establishing and maintaining a quality membership base, recommending tailored solutions for American Express card members.
  • Selected Project Achievements: Introduced structure and direction to different aspects of project management.
  • Designed and implemented a data warehouse solution for the client to manage gift card transaction processing services.
  • Integrated different application to access different target systems like Database, Active Directory, and File System to access data.
  • Installed new environments for customers using Microsoft SQL, Citrix and Active Directory.
  • Developed UNIX Shellscripts to automate repetitive database processes Involved in data migration from SQL Server to Oracle 9i.
Clinical Research Associate1998 - 1999
Eli Lilly and CompanySan Juan, PR
  • Participated in the 6-month safety update and in the preparation of slides for the FDA Oncology Review Board.
  • Compile submission documents for Institutional Review Board
  • Followed FDA and organizational reporting protocol for both expected and unexpected adverse events.
  • Lead in clinical operation of multiple studies related activities including review, tracking, and filing of essential study documents.
  • Train and support site personnel (EDC systems, SOPs, recruitment, etc.)
Education
Doctoral Degree of Nursing2006 - 2009
Grand Canyon UniversityPhoenix, AZ
Master's Degree of Nursing1999 - 2000
Chamberlain College of Nursing - North Brunswick
Bachelor's Degree of Nursing1989 - 1992
Chamberlain College of Nursing - North Brunswick
 
 
Raymond Long
Clinical Case Manager
Contact Information
San Diego, CA
(930) 555-4322
rlong@example.com
Skills
  • Data Management
  • Research Student
  • Focus Groups
  • Elisa
  • FEA
  • Treatment Plans
  • Trauma
  • Data Analysis
  • Psyd
  • DR
 
 
Employment History
Clinical Case Manager2020 - Present
The Salvation Army
San Diego, CA
  • Managed caseload of psychiatric and mentally compromised patients Created crisis intervention therapy initiative Facilitated suboxone groups Provided clinical assessments
  • Perform home RN assessments for terminally ill patients on our hospice service.
Therapist2010 - 2020
Arizona State University
Phoenix, AZ
  • Developed a new and integral network of community resources and related providers for appropriate patient referrals.
  • Carry a caseload of up to twenty clients serving the severely to moderately mentally retarded with co-morbid behavioral issues.
Research Assistant2009 - 2010
Arizona State University
Phoenix, AZ
  • Research was funded through grant by the university (SRAP- Student Research Assistant Program).
  • Optimized four separate procedures which created more consistent results across groups and reduced time needed to perform experiments.
  • Supervised two cell culture technicians.
  • Represented marketing on out-license business development decisions.
Psychological Assistant2006 - 2008
Private Practice
San Francisco, CA
  • Complete treatment plans and progress notes in compliance with insurance panels
  • Formulated treatment plans and responded to crisis situations.
  • KEY ACCOMPLISHMENT: Expertly managed a case involving an ex-MarineVeteran seeking help for substance abuse, PTSD and depression.
  • Rendered a wide array of psychological services, working in individual, group, and couple formats to accomplish key services.
Education
Master's Degree of School Counseling2008 - 2009
Grand Canyon University
Phoenix, AZ
Bachelor's Degree of Psychology2003 - 2006
University of California - Davis
Davis, CA
 
 
Ruth Austin
Clinical Case Manager
Contact Info
Hartford, CT
(250) 555-3994
raustin@example.com
Skills
Treatment Plans
Suicide Prevention
Dual Diagnosis
Patient Care
Crisis Intervention
Mental Health
RN
Compliance Updates
Project Management
Outpatient Services
Employment History
Clinical Case Manager2020 - Present
AetnaHartford, CT
  • Consult with the healthcare team members to assess, plan, implement, and evaluate patient care plans.
  • Utilize motivational interviewing (MI) to establish rapport and facilitate communication.
  • Preformed Case Management and Utilization Review for the Wells Fargo PEIA client.
  • Collaborated with probation officers and parole officers when needed.
Clinical Therapist2017 - 2020
The Salvation ArmyDetroit, MI
  • Maintain required documentation, including treatment plans, progress notes, and case management notes.
  • Initiated, created and led mental health training for school staff and administrators.
  • Provided individual and family therapy to individuals Implemented treatment plans based on the individual's needs.
  • Complete Biopsychosocial Assessments, CFARS/FARS, develop Treatment Plans and Reviews, and complete Discharge Summaries.
Program Coordinator2014 - 2017
The Salvation ArmyDetroit, MI
  • Document visitation and correspondence as needed Notary Public State of Connecticut Commission number: 144964 First Aid and CPR Certified
  • Developed and implemented treatment plans and obtained referrals for outside services as appropriate.
  • Collaborated with Registered Nurse Case Manager and administrative program staff and developed weekly visitation and telephone follow-up schedules.
  • Improved health care access to lower income pregnant women.
  • Developed a network of the licensed and informal child care providers and parents.
Outreach Counselor2007 - 2014
YWCA USABuffalo, NY
  • Advocated and brokered with community resources for client needs and case collaboration.
  • Adhere to the Coordinated Crisis Response s Mandated Reporter policy in collaboration with law enforcement, and forensic and medical personnel.
  • Supervised 40 women/children traumatized by domestic violence, sexual assault, and homelessness.
  • Connected families to community resources.
Education
Master's Degree of Psychology2006 - 2007
University of California - DavisDavis, CA
Bachelor's Degree of Psychology2003 - 2006
University of California - DavisDavis, CA
 

What Should Be Included In A Clinical Case Manager Resume

1

1. Add Contact Information To Your Clinical Case Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Clinical Case Manager Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Clinical Case Manager Resume Relevant Education Example #1
Master's Degree In School Counseling 2014 - 2016
Grand Canyon University Phoenix, AZ
Clinical Case Manager Resume Relevant Education Example #2
Master's Degree In Psychology 2014 - 2016
University of California - Davis Davis, CA
3

3. Next, Create A Clinical Case Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Clinical Case Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Clinical Case Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Clinician
KYUMH
  • Certified in CPR and first aid.
  • Served as a Family Counselor under a Home-Based Counseling program provided intensive in-home counseling services to troubled children and their families.
  • Provided Clinical Supervision for LCSW Social Workers and MSW Social Work Interns.
  • Generated reports for the Alabama Court System, the Department of Human Resources, and various psychiatric and counseling firms.
  • Conducted family therapy to help establish routines and coping strategies as a result of trauma.

Work History Example # 2
Therapist
LifeSpan
  • Utilized Trauma-Focused Cognitive Behavioral Therapy and Parent-Child Interaction Therapy to treat clients with trauma.
  • Certified in Trauma Focused Cognitive Behavior Therapy.
  • Piloted electronic database for agency.
  • Conducted assessments including review of referral information and determined if client met criteria for undergoing Trauma-Focused Cognitive Behavioral Therapy.
  • Considered ethnic and other multicultural factors and how they might impact the therapeutic process.

Work History Example # 3
Registered Nurse
Mount Carmel Health
  • Learned to deal with extremely fast paced environments and situations.
  • Advanced Burn Life Support (ABLS) certified to provide quality burn care while also utilizing evidence-based research.
  • Assisted in the development and implementation of policy and procedure for a newly developed Telemetry Unit.
  • Maintained competency with all emergency operational procedures, and initiated CPR and emergency measures, as needed.
  • Served on point to establish coordinated efforts with government regulators and insurance companies.

Work History Example # 4
Clinical Case Manager
Spectrum Child and Family Services
  • Used computerized InterQual criteria to validate medical necessity of hospital admissions and appropriateness of levels of care.
  • Researched and developed new testing - responsible for the development of improved testing procedures through enhanced sample preparation and optimized instrumentation.
  • Coordinated Palliative Care and Hospice evaluations.
  • Worked as a clinical social worker (LCSW) for the Department of Pediatrics.
  • Provided direct supervision to counselors and other clinical staff involved in delivering individualized client treatment that addresses developmental and maturation levels.

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5

5. Highlight Your Clinical Case Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your clinical case manager resume:

  1. Certified Case Manager (ACM)
  2. Medical Assistant
  3. Certified Clinical Supervisor
  4. Certification in Forensic Social Work (CFSW)
  5. Certified Professional - Human Resource (IPMA-CP)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021