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Clinical Dual Case Manager (Bilingual Preferred)
Metrocare Services 4.2
Clinical case manager job in Dallas, TX
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our Center values integrity, quality, diversity, and perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive and trauma-informed care to individuals experiencing serious mental illness, substance misuse, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and individuals we serve. The Metrocare Mental Health and Primary Care Division includes several outpatient locations that provide a wide array of therapeutic services, including medication management, counseling, skills training, and case management. The Dual Clinical Case Manager II position provides psychosocial/rehabilitative services to both adults as well as children/adolescents with severe and persistent mental illness as well as serious emotional disturbance. Services may include, but are not limited to, ongoing assessment of clinical needs and social drivers of health, assessment, development of measurable treatment goals and objectives, referral/linkage/advocacy, monitoring, crisis intervention and continuity of care. The population of focus tends to be of higher need requiring weekly to biweekly follow up. Given the needs of those served, this position is expected to serve adults and children/adolescents face to face or via both video and audio technology for 60-70% of services. The overall goal of this position is to maximize the individual's potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community. Bilingual Preferred ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide overall service coordination, referral, linkage, and advocacy to individuals with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team. Ensure authorization for clinical services. Complete a psychosocial assessment on each new admission. Formulate individual recovery plan based on assessment findings. Develop measurable objectives and goals agreed upon by the individual. Actively assist in obtaining and modifying goals as needed. Document attempts to involve individual, service providers, and caregivers unless opposed by the individual) in service plan process. Review recovery plans every three months for individuals or as clinically indicated. Execute recovery plan to assigned individuals in accordance with authorized services, meeting objective measures set forth by the client. Actively engage and document all individuals assigned to caseload. Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Encourage individual to attend staffing. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect treatment. Follow-up assigned individuals who miss a scheduled clinic appointment. Document attempts to contact individual. Report repeated unsuccessful efforts to contact the treatment team. Follow-up within 24 business hours on assigned individuals who access emergency services. Report status-disposition to treatment team. Meet with the individual within 3 days of hospital discharge or assignment in the community. Provide crisis intervention. Make home visits, initiate mental illness warrants, work with police and other public servants as a needed to address crisis. Facilitate inpatient admission upon request of the treatment team. Provide individual, family, and group rehabilitation sessions. Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues. Identify and assist individuals in obtaining entitlements by providing referrals, advocacy, and negotiation, as needed. Use technology of video and audio capability to ensure service delivery within the individual's preferred means of intervention. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, professional acumen, business ethics, mental health ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication, and presentation skills. Competencies as outlined by Health and Human Services Commission (HHSC) of Texas for Texas Resiliency and Recovery (TRR) requirements. Appropriate clinical competency as required by the Texas Administrative Code, contract requirements and other guidelines as it pertains to the position. Knowledge of trauma-informed theories, principles, and practices. Knowledge of racial equity and racial justice in the context of behavioral health services. Knowledge and/or experience with change management as it relates to positive organizational change. Strong sense of urgency and problem-solving skills Strong organizational and time-management skills Excellent written and verbal communication skills Strong administrative skills Strong interpersonal and engagement skills Exceptional customer service skills, over the phone and in person, with individuals in service and internal/external partners Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention. QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelor's degree in human services with 1 to 3 years' experience in MH/MR or related field or master's degree with 0 to 2 years' experience in human services. Experience with trauma-informed services preferred, Seeking Safety, Illness Management and Recovery, and Motivational Interviewing. MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to problem solve, exercise good judgment, and make sound decisions. Ability to support the agency's mission and demonstrate sensitivity to cultural diversity and workplace. Ability to juggle multiple projects with accuracy. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Must be computer savvy and proficient in Microsoft Word, Excel, and Outlook; experience with an EMR system a plus. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment. Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please
$41k-52k yearly est. Auto-Apply 60d+ ago

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Permanency Case Manager
Empower 4.3
Clinical case manager job in Dallas, TX
Full-time Description ****Average hourly rate is $25.00 (including wage, incentives, bonuses, overtime, shift differential, etc.) **** $5000 sign on bonus for anyone who has completed all 13 weeks of DFPS training as a CVS Specialist and is fully case assignable at time of hire. Do you enjoy working with children and families? Then TFI Family Services has the job for you! Position Overview: As a Permanency Case Manager, you will promote the achievement of permanency for children in the Managing Conservatorship of DFPS by providing services to a caseload of children and families by working in partnership with the family. The focus is to assess children and family's needs, safety issues, and services identified mutually with the family to allow the family to safely assume the role of parenting their children. For those families where that is not possible, the focus is on achieving permanency for the child in the most family-like setting. Key Responsibilities: Manage a caseload of Permanency placements, supporting children and families throughout the process. Assess placement needs, safety, family strengths, and placement resources for children and caregivers. Facilitate permanency planning, ensuring a safe and nurturing environment for children in care. Continuously search for and evaluate potential Kinship placements. Conduct monthly (or more frequent) visits with children and families based on their needs. Provide ongoing support services post-reunification until court case dismissal. Collaborate with public and private agencies to coordinate and deliver Permanency services. Conduct assessments, complete court reports, and provide testimony in court hearings. Ensure the accuracy and completeness of case records for children and families. Facilitate family preparation for permanency through training, mentoring, assessments, and home visits. Work with the Adoption Coordinator to prepare children for adoption placements. Provide 24/7 on-call support for children and families, including crisis intervention when needed. Collaborate with Care Management staff to ensure timely and appropriate placements and with PAL staff for older youth's Transitional Living services. Compile and report monthly statistical data to relevant agencies. Promote cultural diversity and sensitivity in all interactions and work-related activities. Drive personal or agency vehicles for transportation of children and agency-related tasks, adhering to agency standards. Qualifications: Bachelor's Degree required. Benefits: Competitive salary, health benefits, 401(k) match, personal leave, paid holidays, longevity bonus, and more. Apply: Visit **************************** to apply. TFI Family Services is an Equal Opportunity Employer. Requirements Predictive Index assessments hiring managers determine if a candidate may be a good match for the position. Please complete a Predictive Index assessment at the following link below: ************************************************************************************************* The PI Assessment takes 5-7 minutes to complete. There are no right or wrong answers. Salary Description Average rate is $25.00 per hour
$25 hourly 60d+ ago
Palliative Case Manager
Methodist Health System 4.7
Clinical case manager job in Richardson, TX
Your Job: In this high profile, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide direct and indirect psychosocial support to palliative care patients through the palliative care services consulting team. You will also apply knowledge of psycho-social care in support of the hospital quality improvement initiatives. Your Job Requirements: • Registered Nurse required BSN preferred. • Board of Nurse Examiner (Texas) license • Certified Hospice Palliative Nurse preferred. • 5 years of health care experience • 2 years experience in hospice, palliative care or related health care setting preferred • Must have computer knowledge and competency with office suite (e.g., Excel, Word, PowerPoint) Your Job Responsibilities: • Communicate clearly and openly` • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team Methodist Richardson Medical Center is a 443-bed, full-service, acute care hospital that serves Richardson, Garland, Plano, and surrounding areas in Dallas and Collin counties. We are a Certified Comprehensive Stroke Center as well as the nation's first hospital to receive The Joint Commission's Gold Seal of Approval for Pancreatic/Hepatic/Biliary Cancer Certification. We also provide services at Methodist Richardson Medical Center - Campus for Continuing Care, which include a behavioral health and addiction recovery unit, inpatient rehabilitation, long-term acute care, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: Magnet -designated hospital 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Level III Neonatal Intensive Care Unit Level III Trauma Center
$41k-68k yearly est. Auto-Apply 20d ago
PSH Case Manager (3761)
First Presbyterian Church 3.4
Clinical case manager job in Dallas, TX
Permanent Supportive Housing (PSH) Program is an intervention that combines affordable housing assistance with voluntary support services to address the needs of chronically homeless people. The services are designed to build independent living and tenancy skills and connect people with community‐based health care, treatment and employment services. The Stewpot's PSH program is designed to house 50 chronically homeless individuals and families throughout Dallas County. This is a grant funded position that serves to make homelessness rare, brief, and non‐reoccurring. The overall program goal is to help participants to continue living independently, maintain housing stability, and increase self-determination, and build community. Essential Functions Maintain a caseload of 25 households in The Stewpot's PSH Program. Assist participants in locating potential properties and communicate with landlords. Coordinate furniture, welcome baskets, and unit readiness for new move‐ins. Complete eligibility assessment for new participants, ensure funding guidelines are met. Develop a referral network of services and supports that assist with housing retention, including linkages for warm handoffs to specialists in employment, transportation, child care, social service benefits, substance issues, mental health, etc. Develop a Housing Stability Plan and provide case management to promote stability in housing (budgeting, self‐care, developing natural supports, and independent/instrumental living skills). Assist participants with obtaining income, education/training, and treatment, as needed. Utilize evidence‐based practices, such as motivational interviewing, trauma informed care, and harm reduction. Complete Monthly and Annual Assessments regarding rent, income, assets, and expenses. Build and maintain relationships with local landlords and property management companies, to locate housing opportunities for housing participants. Conduct monthly home visits and weekly or bi‐weekly office visits. Maintain current documentation and records of case management services as well as statistical data entry required by the program, in our Homeless Management Information System (HMIS). Ensure documentation compliance is accurate, timely, and up-to-date with funding rules and regulations. Enroll/update/exit participants from the Homeless Management Information System (HMIS). Maintain excel spreadsheet for housing participants. Core Competencies - DDI Competency Menu Interpersonal Skills: Relates well to all kinds of people including peers, superiors and subordinates, inside and outside of the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; is seen as approachable. Attention to Detail: Consistently attends to the many small pieces which must be assembled into an organized whole; follows up on missing or out of balance items; resolves unanswered questions needed to address a problem; keeps the larger picture in mind while tending to the smallest of details. Initiative: Enjoys working hard; is action oriented and energetic about worthwhile activities; not fearful of taking calculated risks; seizes opportunities; sets demanding but achievable objectives for self and others. Technical Expertise: Acquires and demonstrates the technical skills required to proficiently execute the essential functions of the job; understands which skills are lacking and seeks to develop those skills; continually works toward the mastery of technical proficiency. Decision Making and Problem Solving: Uses sound logic to approach difficult problems and apply effective solutions; can distinguish between symptoms, causes and implied solutions; decides in a timely manner based upon a blend of research, experience, risk-taking and judgment. Terms of Employment Salary, benefits and other terms of employment will be administered in accordance with the policies contained in the First Presbyterian Church of Dallas Employee Handbook, a copy of which is provided to each employee. Note This description contains the information and facts considered necessary to describe and evaluate the duties of this position fairly and equitably. It should not be considered an exhaustive description of all the work requirements to be performed but indicates the kinds of duties and levels of responsibility required by the position. Management may add or remove responsibilities as occasion may require. Qualifications Qualifications Degree: Bachelor's in social work or social services related field, Master's Degree Preferred Experience: 2+ years in case management with highly vulnerable populations Experience with housing is preferred. Must have reliable transportation, valid Driver's License, and active auto insurance. Proficient in Microsoft Word, Excel, and Outlook
$26k-39k yearly est. 9d ago
Corporate Clinical Case Manager
Creative Solutions In Healthcare 3.0
Clinical case manager job in Fort Worth, TX
Job Description Join Our Team as a Corporate Clinical Case Manager Champion high-quality, compliant care across multiple facilities while ensuring residents receive the services they need and deserve. Your Impact as a Corporate Clinical Case Manager As a Corporate Clinical Case Manager supporting our communities, you'll ensure regulatory compliance, improve care outcomes, and serve as a trusted clinical resource. Your responsibilities will include: Overseeing and supporting case management at assigned facilities Reviewing clinical and therapy documentation for skilled necessity of authorization and continued skilled stays Ensuring timely submission of documentation to insurance portals for continued authorization requests Collaborating with facility teams to address complex care needs and coordination barriers Monitoring skilled residents to assist with appropriate transition of care Providing guidance on payer documentation, coverage verification, and authorization Analyzing trends in care utilization, readmissions, and MCO requirements Preparing analytic reports for facility trends in skilled case mix for your supervisor Acting as a liaison with families, providers, and external partners when escalation is needed Assisting families with appeals when requested What Makes You a Great Fit RN license, LVN license, or Licensed Therapist (PT/OT/ST/COTA/PTA) required 2-3 years of experience in long-term care, case management, or care coordination Knowledge of Medicaid/Medicare regulations, CMS guidelines, and MCO processes Utilization review or payer documentation experience preferred Strong critical thinking and clinical documentation review skills Ability to work collaboratively with interdisciplinary teams across multiple sites Proficient in EHR systems and Microsoft Office Organized, responsive, and committed to resident advocacy Benefits (Full-Time) Health, Dental, and Vision Insurance Ancillary Policies: AD&D, Short-Term Disability, Cardiac, Cancer, Critical Illness, and Hospital Confinement Life Insurance: Whole and Term Policies Tuition Reimbursement Paid Time Off Immediate 401(k) Eligibility Exceptional Corporate Support Equal Opportunity Employer We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$45k-56k yearly est. 12d ago
Clinical Case Manager- SAF
ACH Child and Family Services 3.6
Clinical case manager job in Fort Worth, TX
Full-time Description Function : To support and serve youth and their families by providing and coordinating case management services, therapeutic services, crisis management and transitional services. The clinical case manager will respond to referrals and coordinate admissions for assigned programs. The clinical case manager will provide admission assessments, develop service plans, assist in setting goals and coordinating resources to stabilize behaviors and provide independent living skills to youth transitioning to permanence or independence. The job requires sensitivity to the service population's cultural and socioeconomic characteristics. Education Requirements : A Master's degree in social work, psychology, or related human services field from an accredited college or university is required with additional certification preferred. Experience Requirements : The position requires two years of cumulative experience with an undergraduate degree that includes working with youth, crisis intervention, intake and assessment, and case management. Understanding of crisis intervention and trauma informed care interventions, counseling techniques in working with adolescents and families, good verbal and written communication skills. Possess a working knowledge of basic computer skills. Functional Requirements : Requirements include providing expedient and ongoing assessment, service planning, case management, and transition planning for all assigned clients. Maintain accurate and timely documentation of services for all assigned clients. Prepare and submit all required documentation, reports, and statistical data in a timely manner. Follow policies and procedures of ACH and represent the agency in a positive and professional manner. Coordinate the collaboration of referral agencies, family members, and other support systems to meet the needs of youth. Effectively communicate with the campus staff to coordinate service plans of each youth and lead groups (life skills, team building, etc.) with youth in assigned programs. Residential programs are in operation 24/7. This position provides on-call support for clinical and program staff. Working Conditions : Exposure to children with behavior problems, including possible physical aggression. Exposure to illness and blood. Exposure to Confidential Information : Maintain confidentiality & follow policies related to personal records & client records. Key Expectations/Responsibilities : Programming: Provide 24-hour response to all client referrals in coordination with program leadership. Manage admissions to assigned programs as assigned through screening and assessment of all referrals and facilitation of placements. Facilitate and document admission assessment and service planning for all assigned clients Complete all admission paperwork within required time frames Provide expedient case management and therapeutic interventions Provide skills training for assigned clients Implement group programming to address the social and emotional needs of clients relating to achievement of individual goals. Provide case management services; coordination with TDFPS caseworkers, families, community and mainstream support resources. Document and assess progress of each assigned client Develop discharge and aftercare plans and follow-up referrals. Provide aftercare services as required. Community Relations Coordinate the collaborative relationships and services to referral agencies. Build and maintain positive working relationships with local human and youth services agencies. Represent ACH in a professional and positive manner. Documentation and Reporting Maintain up-to-date case records. Develop and document initial assessment and initial plan of service Provide regular case management services for each assigned client Documentation of case progress notes. Communication and coordination of needs for each client Communication of goals and service plan with the direct care team Assist in development of program related forms and measurement tools. Developing, reviewing, and updating of service plans Completing a discharge and after care plan for each client Work Behaviors Support and uphold the policies and procedures of ACH at all times. Maintain a positive morale. Ensure that quality services are provided and professional standards maintained. Maintain an attitude of youth and family advocacy. Work harmoniously with co-workers to generate a productive and constructive environment. Ensure that work time is utilized fully and effectively to maximize productivity. Adapt to changing assignments/priorities as needed to support youth, families, and the agency. Other Duties Assigned Facilitate and attend team staffing meetings Attend designated agency or community meetings or training. Complete trainings and certifications as required by licensing standards. Assist with other agency program's activities as assigned. Assist with fund raising or other agency functions as needed. Other applicable duties as assigned by supervisor. #ACH1 Requirements Education Requirements : A Master's degree in social work, psychology, or related human services field from an accredited college or university is required with additional certification preferred. Experience Requirements : The position requires two years of cumulative experience with an undergraduate degree that includes working with youth, crisis intervention, intake and assessment, and case management. Understanding of crisis intervention and trauma informed care interventions, counseling techniques in working with adolescents and families, good verbal and written communication skills. Possess a working knowledge of basic computer skills. Functional Requirements : Requirements include providing expedient and ongoing assessment, service planning, case management, and transition planning for all assigned clients. Maintain accurate and timely documentation of services for all assigned clients. Prepare and submit all required documentation, reports, and statistical data in a timely manner. Follow policies and procedures of ACH and represent the agency in a positive and professional manner. Coordinate the collaboration of referral agencies, family members, and other support systems to meet the needs of youth. Effectively communicate with the campus staff to coordinate service plans of each youth and lead groups (life skills, team building, etc.) with youth in assigned programs. Residential programs are in operation 24/7. This position provides on-call support for clinical and program staff.
$40k-51k yearly est. 60d+ ago
Case Manager-SSVF-Ft Worth
American Gi Forum Nationa 3.9
Clinical case manager job in Fort Worth, TX
ABOUT THE COMPANY American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization. SUMMARY The Case Manager will perform as the case manager on Support Services for Veteran Families (SSVF) program cases. The Case Manager will be responsible for providing a case management plan that will include the provision of housing placement services, temporary financial assistance, emergency housing when necessary, and other support services from both internal and external resources to help stabilize the position of “at-risk” families. The case management objective is to stabilize the family to gain or retain permanent housing, and to reinforce self-sufficiency to ameliorate the possibility of the veteran families going into homelessness. JOB DUTIES & RESPONSIBILITIES NOTE: These job duties are not all-encompassing of the responsibilities and duties (or other terms) that are required of the employee and may change at any time with or without notice. In concurrence with the clients, the Case Manager develops a case management plan that assesses the needs and barriers, and to address the same. Provide eligible clients with housing placement assistance, temporary financial assistance, and other support services to stabilize “at-risk” veteran families from becoming homelessness. Provide or coordinate the provision of any array of assistance including applying for VA benefits and other public benefits and services, healthcare, daily living services if required, financial planning, transportation, fiduciary/payee services, legal services, childcare, and other housing counseling services. Prepare and submit support service requests as needed. Prepare and submit MIS data information on the client cases as required. Responsible for issuing bus passes, gas vouchers, food vouchers or other support services and collecting verification receipts for all expenses. Maintain client's files, including documentation, case notes, and follow-ups. Responsible for preparing all applicable correspondence, statistical reports, etc. Responsible for achieving the goals assigned and must be prepared to provide corrective action plans for the same upon request from the supervisors. May participate in preparing documents, reports, literature, or presentations Must understand the nuances of the veterans' community and are expected to always demonstrate sensitivity and patience with the clients. Confidentiality of all information about clients, donors, team members and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only. Responsible for being sensitive to the needs of program participants and must always treat clients with respect and professional care. JOB REQUIREMENTS Must have a Bachelor's Degree from an accredited college or university and at least (3) years' experience in a responsible position interacting with low-income persons or families, veterans, specifically performing as a case manager in job counseling, employment, job training, job development, employment services or related field preferred Or a minimum of an Associate's Degree from an accredited college with a minimum of (5) years' significant experience in related work experience. Must have transportation and a valid Texas driver's license. Must also provide proof of current vehicle liability insurance. Must pass a drug test and background record check. SKILLS & ABILITIES Typing Utilization of general office equipment (e.g., fax, scan, etc.) Computer literacy including software such as using Word, Excel, Access, PowerPoint, and Outlook Good understanding of the multitude of problems faced by applicants Professional and productive demeanor, as well as ensuring that actions are supportive of others. Must be able to effectively communicate verbally and in writing. Must be able to speak before groups when necessary Must be able to make independent decisions in coordination with service objectives. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT While performing the duties of this position, the employee will conduct office work, meet with clientele, and team members, and at times travel offsite to conduct business. Employee may be exposed to varying weather conditions. Employee will also be required to work in varied office and residential environment based on assigned caseload. Employee will be able to handle and de-escalate situations that may arise while at work. Employee will be required to recruit clients in traditional work environments such as job fairs and while networking at community events, as well as recruiting homeless clients where they may reside such as shelter homes, streets, and encampments. TRAVEL Primarily local during business day although some out-of-area travel may be expected via airline or automobile based on the discretion of management. WORK ENVIRONMENT While performing the duties of this position, the employee will conduct office work, meet with clientele, and team members, and at times travel offsite to conduct business. Employee may be exposed to varying weather conditions. Employee will also be required to work in varied office and residential environment based on assigned caseload. Employee will be able to handle and de-escalate situations that may arise while at work. BENEFITS BENEFITS $500, company-provided, monthly allowance for: Dental insurance Health insurance Vision insurance Base 25K Life insurance (employer paid) Voluntary Life and AD&D insurance for employee (employee, spouse, and child (ren) (employee paid) Short term & Long-term disability insurance (employee paid) Supplemental insurance Retirement Program 6% Employer matching (after 1 year of employment; 100% vested) 12 hours (monthly) of PTO (after completed probationary period) 5% salary increase after completing probationary period Cell phone stipend (paid quarterly) 14 paid holidays It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It's also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled. The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed. Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions. M-F 8:30-5:30
$32k-39k yearly est. Auto-Apply 3d ago
DV High Risk Case Manager-Bilingual (Spanish) (48034)
The Family Place 3.4
Clinical case manager job in Dallas, TX
Provides collaborative advocacy, comprehensive case management and crisis intervention to high-risk victims of violence resulting from domestic violence; possess knowledge and understanding of domestic violence; and provides constructive intervention activities and individualized care and services that reinforces healthy coping skills. Develops safety and service plans to address crisis needs and planning for long term stability. Key Responsibilities: Performs intakes and orientation of services after initial call and case management sessions to offer services and support. Discusses safety planning with all assigned clients. Provides advocacy services to assist victims by interfacing with third parties including schools, law enforcement, health care professionals, etc. Assists victims with completing paperwork to secure Crime Victims Compensation. Provides information and referrals to victims by connecting them with internal and external support services. Conducts group for high-risk victims focused on domestic violence intervention. Participates in case review meetings with High-Risk Team community partners. Ensures client records are accurate and current and assists in providing information for reports or statistical information when requested. Responds appropriately to emergency situations utilizing de-escalation and conflict resolution skills. Provides court advocacy and court testimony as needed. Represents agency in special groups and community activities. Participates in in-service training programs and workshops to update professional knowledge; maintains current professional knowledge of domestic violence, crisis theory and community resources, including assessments of danger, and resources of direct solution. Attends and participates in staff meetings on a weekly basis. Assist with conducting high risk calls to victims, as needed. Works assigned schedule with adequate flexibility, may be required to provide support during other hours. Attends agency-related domestic violence training courses to continue to enhance knowledge of domestic violence. Maintain caseload of 25-30 clients. Other Duties: Performs other job-related duties as assigned. Requirements: Bachelor's Degree in Social Work (Master's degree preferred) and at least two years of experience working in crisis intervention and/or domestic violence. Knowledge and Skills and Abilities: Knowledge of the dynamics of domestic violence. Knowledge of best practices in the domestic violence. Knowledge of the Dallas County criminal courts. Skilled in working with others to convey information effectively. Skilled in building rapport with victims of violence and trauma. Skilled in managing stressful situations (redirection, escalating, grounding techniques) Ability to organize, prioritize and plan effectively. Ability to work with cross-functional teams. Ability to manage multiple priorities. Excellent interpersonal, written, and oral communication skills and organization skills. Possess adequate personal health, social maturity, and emotional stability to fulfill job functions. Possess dependable transportation and liability insurance coverage. Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and data management environments. Mental and Physical Abilities: Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs.). Work Location: Work must be performed at the office due to client confidentiality. Working Conditions: Work may be performed but is not limited to an office environment. Ability to work some weekends and evening hours for special projects. Essential Functions: This should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this . Qualifications Requirements: Bachelors Degree in Social Work, Masters preferred, and at least two years of experience working in crisis intervention and/or a domestic violence. Knowledge and Skills and Abilities: Knowledge of the dynamics of domestic violence. Knowledges of best practices in the domestic violence. Knowledge of the Dallas County criminal courts. Skilled in working with others to convey information effectively. Skilled in building rapport with victims of violence and trauma. Skilled in managing stressful situations (redirection, escalating, grounding techniques) Ability to organize, prioritize and plan effectively. Ability to work with cross-functional teams. Ability to manage multiple priorities. Excellent interpersonal, written, and oral communication skills and organization skills. Possess adequate personal health, social maturity, and emotional stability to fulfill job functions. Possess dependable transportation and liability insurance coverage. Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and data management environments. Mental and Physical Abilities: Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs.). Work Location: Work must be performed at the office due to client confidentiality. Working Conditions: Work may be performed but is not limited to an office environment. Ability to work some weekends and evening hours for special projects. Essential Functions: This should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
$32k-38k yearly est. 9d ago
Case Manager
Workforce Solutions for Tarrant County 3.8
Clinical case manager job in Arlington, TX
We are looking for a PHC Coordinator/Case manager to enhance the quality of patient management, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full patient care cycle. Case manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client's health and human services needed. A certified case manager is a plus. Responsibilities • Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered • Handle case assignments, draft service plans, review case progress and determine case closure • Help clients achieve wellness and autonomy • Facilitate multiple care aspects (case coordination, information sharing, etc) • Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options • Develop effective working relations and cooperate with medical team throughout the entire case management process • Arrange abeyances with social services, health and governmental agencies • Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction • Record cases information, complete accurately all necessary forms and produce statistical reports • Promote quality and cost-effective interventions and outcomes • Assess and address motivational and psychosocial issues • Adhere to professional standards as outlined by protocols, rules and regulations Skills • Proven working experience in case management, including as a nurse, medical, mental health care manager or a related job • Excellent knowledge of case management principles, healthcare management and reimbursement • Previous experience with psychological aspects of care • Effective communication skills • Excellent organizational and time management skills • Familiarity with professional and technical emerging knowledge • Problem solving skills and ability to multi-task • Compassionate with teamwork skills Job Type: Full-time
$30k-39k yearly est. Auto-Apply 12d ago
Mental Health Case Manager- Assessment Specialist
Collin County Mental Health Retardation Center
Clinical case manager job in Plano, TX
The Assessment Specialist serves as a specialized case manager for individuals and their families with behavioral health needs in order to help guide treatment preferences and recovery-oriented services. This position will be responsible for overseeing the timely completion of the Texas Resilience and Recovery (TRR) assessments, Person Centered Recovery Plans (PCRP), annual consents, and various other documentation and assessment tools needed for enrollment in behavioral health services. This position will require ability to work outside of normal business hours in office or community-based settings in order to meet individual and family needs and preferences. This position will monitor upcoming expiration dates for those seeing clinic prescribers, med distribution and pickup, as well as support intake for completion of initial recovery plan development. The Assessment Specialist will work collaboratively with program leadership in both Youth and Family Services and Adult Services to meet the unique needs of those served. This Assessment Specialist exemplifies service excellence and will be available as needed to support the case management team meet the needs of individuals in services through seeing individuals in crisis, taking walk-in appointments, filling in for case managers, or updates needed prior to prescriber appointments. Is responsible for initiating and collaboratively completing TRR and PCRP prior to expiration and as needed based on individual change. Engagement with individuals served and exceptional customer service will be provided and documented in the electronic health record. This Assessment Specialist practices good stewardship of resources by ensuring all required trainings are completed prior to due date and center-issued equipment is kept in good repair. Provides person directed case management to assist in navigating access to medical, social, vocational, financial, educational, and other individualized services. Integrity is necessary to ensure adherence to the Health and Human Services Commission, Texas Administrative Code, Medicaid billing rules, contracts, grants, and Lifepath Systems policies and procedures. This Assessment Specialist builds positive relationships with community-facing agencies and always maintains a professional relationship with all community stakeholders and partners. Professional conduct with Peers, Leadership and Support teams is expected at all times. Promoting choice and autonomy through a strength-based model is necessary to assist individuals served with improving access to social determinants of health. Working independently and collaboratively to maintain appropriate boundaries and foster better outcomes for individuals served and community partners; to facilitate improvement in measurable ways, is central to LifePath Systems mission to serve. Ability to assess and de-escalate behavioral health crisis situations in calm and respectful manner. Specific Targets: At minimum, complete 3 TRR/PCRP and/or crisis assessments a day and 150 contact attempts per month. Expired TRR/PCRP and autodischarges will be monitored for decrease month-over-month. 100% of TRR/PCRP development will result in subsequent service provided within 2 business days. 90% of service notes are signed within 2 business days of service. 75% of full chart reviews receive a score of 80% or higher. All required trainings are completed prior to due date. If Bilingual and receiving stipend, employee will be available to translate for other staff as needed and will utilize approved language in the provision of services as needed. Qualifications Bachelor's degree in psychology, social work, or related field from a four-year college or university. At least two years of related experience and/or training in the field of mental health preferred. Must have reliable transportation and a valid driver's license. Knowledge and experience in providing case management, skills training, and symptom management services to individuals with mental illness. Ability to assess individual needs, to coordinate services, and to communicate effectively. Knowledge of the social services system and the ability to connect individuals with appropriate services. Ability to write clearly and professionally. Ability to think clearly and logically to deal with potentially dangerous and/or emotional situations
$32k-43k yearly est. 9d ago
Case Manager Dallas
Thompson Law Injury Lawyers 4.0
Clinical case manager job in Dallas, TX
Job Description Thompson Law's vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity. Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a Case Manager to join the team! The Position: This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases. Responsibilities: Independently manage treatment in personal injury cases. Collaborate with attorneys, clients, and insurance adjusters. Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information. Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary. Review and organize medical records, bills, and other relevant documentation. Maintain detailed case management records and conduct legal research as needed. Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices. Provide excellent customer service to all clients and partners. Qualifications: 3+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster). Bilingual in English and Spanish (preferred). In-depth knowledge of medical terminology, procedures, and billing practices. Proficient in administrative skills and ability to use legal case management software and other relevant tools. Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively. Strong verbal and written communication skills and the ability to interact effectively with various parties. Demonstrated ability to work independently and collaboratively in a fast-paced environment. Ethical and professional conduct with a commitment to maintaining client confidentiality. Total Compensation Package: Salary + Bonus Employee Health Insurance premium 100% paid by the firm Dental & Vision FSA/HSA Generous paid time off and paid holidays 401(k) with employer matching Basic life insurance 100% paid by the firm Monday to Friday work schedule with no weekends If you're ready to contribute your talents as part of one of Texas's fastest-growing personal injury firms while enhancing your skills within a dynamic environment-apply today! Powered by JazzHR xXFdRw8vUQ
$30k-36k yearly est. 15d ago
Family Coach/Case Manager - Bilingual/Spanish
Buckner Companies 4.0
Clinical case manager job in Dallas, TX
Buckner Children and Family Services Community: Family Hope Center Location: Dallas, TX - Onsite Address: 5310 S. Buckner Blvd. Job Schedule: Full-Time We are seeking a Family Coach/Case Manager to join our Family Hope Center. As a Family Coach, you will Shine Hope on our program participants as you interview individual clients and families in order to assess their physical, social, emotional and spiritual needs. You will provide family coaching, also known as case management services to Family Hope Center clients and assist individuals and families with issues such as poverty, drug addiction, child and spousal abuse, and homelessness. You will also organize support groups, help clients obtain community services, refer patients to other community agencies, and collaborate with civic, religious, and business groups to combat social problems through community programs. Join our team and shine hope in the lives of others! What you'll do: Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person's plan of service. Assist with the design and coordination of supportive services for families in accordance with program goals and objectives. Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary. Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families' needs; complete the enrollment process. Timely and accurately complete all necessary enrollment and assessment paperwork. Provide case management services including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals. Coordinate services for group and individual therapy for assigned families/clients as appropriate. Provide counseling for crisis intervention as appropriate. Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services. Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants. Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients. Create and manage schedule of events and classes. Coordinate and facilitate meetings and trainings for clients and groups, including, but not limited to, Substance Abuse, Parent Education, Conflict Resolution, and Anger Management. What you'll bring: Bachelor's Degree in Social Work or other related field required. Minimum of 2 years prior related case management experience working with at risk children and families required. Requires proficient working knowledge of and/or work experience using community resources. Requires ability to read, write, and speak in Spanish professionally. Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner. Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people. Requires ability to walk, stand and sit, sometimes for prolonged periods of time. The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. About Buckner Children and Family Services: Since 1879 Buckner has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life. Buckner is one of the oldest and most unique faith-based social service organizations of its kind, serving hundreds of thousands of people each year in the United States and around the world. Learn more about our programs and ministry at buckner.org. Buckner is an Equal Opportunity Employer. The same way we treat our employees is how we treat all applicants - with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.
$31k-40k yearly est. Auto-Apply 18d ago
Social Security Disability Case Manager (Paralegal)
Ascend Disability & Injury Lawyers
Clinical case manager job in Fort Worth, TX
Ascend Disability is seeking an experienced Social Security Disability Case Manager to take the reins of a growing case load. As a young firm, we are looking for a superstar A-Player to help define this position and set the tone for future Case Managers. The Case manager is responsible for assisting clients throughout the Social Security Disability claims process, from filing the initial application to developing the record for hearing. While experience in this field is absolutely necessary, we are also looking for more important qualities such as iron clad integrity, an unrelenting drive to obtain results, a deep desire to help others, and a commitment to operational efficiency and excellence. The right candidate for this job will also show stability and poise under pressure when working with clients who are experiencing tremendous financial and medical hardship. This job is perfect for medical-legal professionals with a medical background and experience handling Social Security Disability claims. If you are tired of the corporate grind, this is an incredible opportunity to make a change and work for a small but growing law firm. By getting in on the ground level, you will be able to chart your own path, as we continue to grow and add more positions. You will have the chance to work in an environment where office politics, gossip, and laziness are not tolerated. Rest assured that-once you are part of our team-you will be surrounded by excellent, supportive people, and you will be given the opportunity to shine. Responsibilities Field incoming phone calls from current and prospective clients. Use our lead management and case management system to identify current and potential clients and to transfer their calls to the appropriate team member. Scan incoming mail into client files Prepare outgoing mail Schedule appointments for our new clients using our scheduling software. Act as the point of contact for clients. Educate clients on the application and appeals process. Keep clients updated on the status of their cases. Communicate with the Social Security Administration to facilitate the processing of disability claims. Send, receive, and follow up on paperwork sent to the Social Security Administration and clients. Obtain client medical records from medical providers and submit them to the Social Security Administration. Use our Case Management Software to perform all tasks and document all actions taken in a case. Remind current and potential clients that they are Loved. Listen to potential clients' stories as if you were right there with them. Protect personal information as you would your own, maintaining the utmost level of privacy. Constantly seek to improve your position by creating efficiency and implementing new ideas. Show up to work with the understanding that you are the voice of Ascend Disability, and when we have long-completed services for clients, they will still remember your voice. Compensation $19/hour to $21/hour based on experience Anti-Discrimination Policy (Cases in which we do not discriminate) Ascend Disability Lawyers is an equal opportunity employer. We do not discriminate and will take all appropriate measures to prevent discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, or sex. Discrimination Policy (Cases in which we affirmatively discriminate) However, there are some exceptions. We do discriminate against people who fit any of the following descriptive terms: arrogant, mean-spirited, hateful, rude, self-centered, condescending, inconsiderate, intolerant, greedy, or who otherwise would undermine our culture of teamwork, hard work, support, and operational excellence. While we value people of all shades of skin color, from pasty white to dark black, and every shade in between, we do tend to stay away from jack asses, regardless of pigmentation.
$19 hourly Auto-Apply 60d+ ago
School Based Youth Clinical Case Manager
Metrocare Services 4.2
Clinical case manager job in Dallas, TX
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve. The School Based Youth Clinical Case Manager II position provides psychosocial/rehabilitative service to children/adolescents and their families with serious emotional disturbance in school, home, or community locations. Services may include, but are not limited to, ongoing assessment of clinical needs and social drivers of health, development of measurable treatment goals and objectives, referral/linkage/advocacy, monitoring, crisis intervention, facilitation of groups and continuity of care. Given the needs of the school and those served, this position is expected to serve children/adolescents/families and school facility face to face or via both video and audio technology for 60-70% of services. The overall goal of this position is to maximize the individual's potential level of functioning, provide mental health, intervention during school to students and facility and aid in the successful reintegration of individuals into the community. School Based Youth Clinical Case Manager strived to empower youth and teachers to gain ownership in their mental health wellness through education and resources. EMPOWER program will provide awareness, prevention, intervention, and resilience activities to ensure that students and teachers have access to and relate to appropriate and effective behavioral health services through Metrocare in partnership with contracted ISD or academy. MONDAY THROUGH FRIDAY - 8am - 5pm ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide direct intervention and clinical services in a school base setting to clients referred to Metrocare by contracted school. Facilitating-Educational groups for facility, parents, and students Crisis intervention Individual skills sessions conducted during the school day or after school Assisting with the scheduling and collaboration of Telephone and virtual psychiatric evaluations and clinical assessment appts. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelor's degree in human services with 1 or more years' experience in MH/MR or related field or Master's degree with 0 to 2 years' experience in human services. Experience with trauma-informed services preferred, Seeking Safety, Illness Management and Recovery, and Motivational Interviewing. MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please
$41k-52k yearly est. Auto-Apply 21d ago
Case Manager- Southern Dallas (47754)
The Family Place 3.4
Clinical case manager job in Dallas, TX
OUR MISSION The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence. Position Summary: As a Case Manager, you provide comprehensive case management and crisis intervention for adult and child survivors of domestic violence who are experiencing homelessness. This role requires a strong understanding of the dynamics and effects of domestic violence, trauma, and housing instability. It uses evidence-based interventions to help families develop healthy coping skills and move toward long-term stability. The Case Manager delivers holistic support through individualized service planning, referrals, advocacy, safety planning, group facilitation, and ongoing assessment to help clients rebuild safety and independence. When you step into this role, you will be a lifeline for families transitioning from crisis to stability. Your work will directly support our mission to empower survivors of family violence by helping them access safe housing, secure essential resources, and rebuild their lives with dignity. Through trauma-informed care, consistent advocacy, and compassionate guidance, you will strengthen each family's ability to heal, plan for the future, and thrive beyond violence. Your support ensures that clients receive the structure, safety, and connection they need to break cycles of abuse and create lasting change. Key Responsibilities: Provides families with case management services, including but not limited to housing, employment, legal, and medical referrals. Coordinates family case management meetings twice a month, as well as weekly case management meetings with the head of household. Completes intake and orientation of services and discusses safety planning with clients. Observes and documents weekly observations of each child within the family unit. Assures Client First data entry is accurate and current, and assists in providing information for reports or statistical information when requested. Facilitates weekly process groups and/or events using a variety of psychotherapy approaches (e.g., cognitive-behavioral, psycho-educational, client-centered) and based on systems theory and domestic violence research. Responds appropriately to emergency situations utilizing de-escalation and conflict resolution skills. Assists clients in obtaining community services and establishes referral relationships with other agencies to facilitate services. Provides court advocacy and court testimony as needed. Provides training, supervision, and support to volunteers and interns as assigned. Represents the agency in special groups and community education activities. Participates in in-service training programs and workshops to update professional knowledge; maintains current professional knowledge of domestic violence, crisis theory, and community resources, including assessments of danger, and resources of direct solution. Attends and participates in case staffing on a weekly basis. Works assigned schedule with adequate flexibility, may be required to provide support during other hours. Other Duties: Performs other job-related duties as assigned Qualifications Qualifications: Master's Degree in Social Work, Psychology, or related field with at least two years of experience working in a crisis intervention and/or domestic violence agency OR a Bachelor's Degree in Social Work, Psychology, or related field with at least four years of experience in a crisis intervention and/or domestic violence field, and any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities. Licenses and Certifications: Valid Texas Driver's License and a clear driving record. Knowledge, Skills, and Abilities: Knowledge and understanding of the dynamics of domestic violence affecting individuals and families. Knowledge of the legal process for family violence and an understanding of the legal documents presented to clients, and an understanding of child protective services. Knowledge of trauma-informed care and/or trauma theory. Knowledge of de-escalation techniques when working with clients. Skilled at working with Microsoft Office Word and Outlook; experience working with and entering data into client databases. Ability to relate to different cultural and religious backgrounds Ability to relate compassionately and with empathy towards clients through active listening skills, problem-solving, conflict resolution, and critical thinking skills. Ability to work individually and in a collaborative team environment, sharing information and knowledge that best helps the clients to succeed. Ability to follow all safety and precautionary rules and measures for the safety of the clients and for oneself. Ability to multi-task, organize, prioritize, and effectively and efficiently manage one's time under stressful situations. Ability to set healthy boundaries when working with clients. Ability to maintain and preserve client confidentiality. Ability to work some evenings and weekends. Mental and Physical Duties: Ability to perform physical tasks such as stooping, reaching, bending, and climbing to interact with clients, including children, and the ability to carry up to 25 pounds. Most activities in this position are in a sitting position, but may require some standing. Ability to drive safely and transport clients in the company vehicle. Ability to work some evenings and weekends to meet the needs of the clients Ability to lift and carry up to 25 lbs Working Conditions: Work may be performed in an office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like, but not limited to the office environment. More About US: At The Family Place, we embrace and live our values: TEAM Together: We believe that collaboration is key to our success. Foster a supportive environment, build trust, act with integrity, and expect transparent communication. Excellence: We are known for our compassion and commitment to excellence, acting with urgency, and advocating for our clients and community. Accountable: Responsible for our actions and decisions. We accept responsibility rather than blame others. Builds relationships to drive results. Mission-Focused: Clients come first. Service is our passion, experienced with empathy and compassion. What We Offer: Competitive salary Health, dental, and vision insurance Agency-paid short-term disability (60% salary replacement up to 11 weeks) Multiple Life, AD&D, and Hospitalization in life insurance options Retirement options through: 403b, agency matching, and HAS accounts Generous paid time off and holidays Professional development opportunities Benefits referenced above for Full-Time employees This is not intended to be all-inclusive. The Family Place reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Employment at will
$32k-38k yearly est. 9d ago
Mental Health Case Manager-Jail Diversion
Collin County Mental Health Retardation Center
Clinical case manager job in McKinney, TX
Performs routine case management, skills training, medication training and support, and psychosocial rehabilitation services based in trauma informed and person driven care model to a caseload of individuals with legal issues. Provides person directed case management to assist in navigating access to medical, social, vocational, financial, educational, and other individualized services. Provides person directed skills training and psychosocial rehab to develop coping and other skills needed in order to feel successful in their home and community. Requires use of initiative and independent judgment in order to provide interventions in the community, home and school to individuals on caseload. Is responsible for initiating and collaboratively completing uniform assessments then organizing and documenting the plan for services to meet the individual's identified needs. Must be effective at troubleshooting and organizing support, interventions, and services to achieve outcomes. Must have the ability to work independently and collaboratively as needed and have effective communication with supervisory staff when necessary. Expectations include timely and thorough documentation, time management and organizational skills, effective scheduling, ability to efficiently manage clinic flow, adhere to crisis procedures and be available to assist with crisis and other coverage areas as needed. Position will work closely with criminal justice agencies. Goal is to link criminal justice involved individuals with appropriate mental health and substance use disorder services in order to reduce recidivism while treating for serious mental illness to ensure clients receive the services they need to remain stable and functioning in the community. Qualifications Bachelor's degree in psychology, social work, or related field from a four-year college or university. At least two years of experience in working with the community, preferred. (i.e., social services, recovery, customer service, sales). Bilingual (Spanish/English) preferred. Knowledge and experience in providing case management, skills training, and symptom management services to individuals with mental illness. Ability to assess individual needs, to coordinate services, and to communicate effectively. Knowledge of the social services system and the ability to connect individuals with appropriate services. Ability to write clearly and professionally. Ability to think clearly and logically in order to deal with potentially dangerous and/or emotional situations.
$32k-43k yearly est. 1d ago
Case Manager Dallas
Thompson Law Injury Lawyers 4.0
Clinical case manager job in Dallas, TX
Thompson Law's vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity. Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a Case Manager to join the team! The Position: This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases. Responsibilities: Independently manage treatment in personal injury cases. Collaborate with attorneys, clients, and insurance adjusters. Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information. Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary. Review and organize medical records, bills, and other relevant documentation. Maintain detailed case management records and conduct legal research as needed. Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices. Provide excellent customer service to all clients and partners. Qualifications: 3+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster). Bilingual in English and Spanish (preferred). In-depth knowledge of medical terminology, procedures, and billing practices. Proficient in administrative skills and ability to use legal case management software and other relevant tools. Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively. Strong verbal and written communication skills and the ability to interact effectively with various parties. Demonstrated ability to work independently and collaboratively in a fast-paced environment. Ethical and professional conduct with a commitment to maintaining client confidentiality. Total Compensation Package: Salary + Bonus Employee Health Insurance premium 100% paid by the firm Dental & Vision FSA/HSA Generous paid time off and paid holidays 401(k) with employer matching Basic life insurance 100% paid by the firm Monday to Friday work schedule with no weekends If you're ready to contribute your talents as part of one of Texas's fastest-growing personal injury firms while enhancing your skills within a dynamic environment-apply today!
$30k-36k yearly est. Auto-Apply 60d+ ago
Family Coach/Case Manager - Bilingual/Spanish
Buckner International 4.0
Clinical case manager job in Dallas, TX
Buckner Children and Family Services Community: Family Hope Center Job Schedule: Full-Time We are seeking a Family Coach/Case Manager to join our Family Hope Center. As a Family Coach, you will Shine Hope on our program participants as you interview individual clients and families in order to assess their physical, social, emotional and spiritual needs. You will provide family coaching, also known as case management services to Family Hope Center clients and assist individuals and families with issues such as poverty, drug addiction, child and spousal abuse, and homelessness. You will also organize support groups, help clients obtain community services, refer patients to other community agencies, and collaborate with civic, religious, and business groups to combat social problems through community programs. Join our team and shine hope in the lives of others! What you'll do: * Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person's plan of service. * Assist with the design and coordination of supportive services for families in accordance with program goals and objectives. * Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary. * Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families' needs; complete the enrollment process. Timely and accurately complete all necessary enrollment and assessment paperwork. * Provide case management services including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals. * Coordinate services for group and individual therapy for assigned families/clients as appropriate. Provide counseling for crisis intervention as appropriate. * Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services. * Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants. * Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients. * Create and manage schedule of events and classes. Coordinate and facilitate meetings and trainings for clients and groups, including, but not limited to, Substance Abuse, Parent Education, Conflict Resolution, and Anger Management. What you'll bring: * Bachelor's Degree in Social Work or other related field required. * Minimum of 2 years prior related case management experience working with at risk children and families required. * Requires proficient working knowledge of and/or work experience using community resources. * Requires ability to read, write, and speak in Spanish professionally. * Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner. * Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people. * Requires ability to walk, stand and sit, sometimes for prolonged periods of time. The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. About Buckner Children and Family Services: Since 1879 Buckner has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life. Buckner is one of the oldest and most unique faith-based social service organizations of its kind, serving hundreds of thousands of people each year in the United States and around the world. Learn more about our programs and ministry at buckner.org. Buckner is an Equal Opportunity Employer. The same way we treat our employees is how we treat all applicants - with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.
$31k-40k yearly est. Auto-Apply 16d ago
Intensive Adult Mental Health Case Manager (QMHP)
Metrocare Services 4.2
Clinical case manager job in Dallas, TX
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The QMHP-Adult Intensive position provides psychosocial/rehabilitative service to adults with serious mental illness. Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, engagement into treatment, referral, linkage, advocacy, monitoring, crisis intervention and continuity of care. The overall goal of this position is to maximize the individuals potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide overall service coordination, psychosocial rehabilitation, emergency services/assessment, referral, transportation, linkage, and advocacy to individuals with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team. Ensure authorization for clinical services. Formulate individual recovery plan based on assessment findings on all new admissions. Develop measurable objectives and goals agreed upon by the individual. Actively assist in obtaining and modifying goals as needed. Document all attempts to involve individual, service providers, and caregivers (unless opposed by the individual) in service plan process. Review service plans every 180 days or as clinically indicated. Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect course of treatment. Follow-up with assigned individuals who miss a scheduled clinic appointment. Document attempts to contact individual. Report repeated unsuccessful efforts to contact the treatment team. Oversees and assists assigned individuals medication adherence. Provides med training, arranges transportation to scheduled office based appointments, and prompts needed refills. Document clinical services by close of next business day. Perform follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager. Provides crisis intervention/on-call services during the work week and by weekend rotation. Make home and hospital visits, initiates mental illness warrants, work with police and other public servants as a needed to address crisis for assigned clients. Facilitate inpatient admission upon request of the treatment team and/or hospital. Provide continuity of services throughout inpatient stay. Participate actively in discharge planning with hospital. Meet with the individual within 2 days of discharge in the community. Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues. Co-facilitate family education workshops. Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed. Participation in a required on call rotation. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. Adult Competencies as outlined by HHSC for TRR requirements with emphasis on crisis intervention, engagement, and motivational interviewing. QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelors degree in human services with 1 to 3 years experience in MH/MR or related field or Masters degree with 0 to 2 years experience in human services. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to organize work flow and execute clinical services with difficult population. Ability to effectively manage a caseload of 15-25 individuals with varying needs. Ability to problem solve, exercise good judgment, and make sound clinical decisions. Skilled in using tact and diplomacy in interacting with staff and individuals. Ability to work as a team member. Able to maintain work in 95% compliance of standards at all times. Effective written and verbal communication skills. Ability to organize and prioritize tasks. Able to work independently with minimal supervision. Able to work flexible hours. Ability to successfully use an automated clinical record keeping system. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Intermediate level on MS Excel, Email and word processing programs CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please
$35k-44k yearly est. Auto-Apply 42d ago
Mental Health Case Manager-Outpatient Competency Restoration
Collin County Mental Health Retardation Center
Clinical case manager job in McKinney, TX
Performs outpatient competency restoration education, routine case management, skills training, medication training and support, and psychosocial rehabilitation services based in trauma informed and person driven care model to a caseload of individuals with legal issues related to outpatient competency restoration. Provides person directed case management to assist in navigating access to medical, social, vocational, financial, educational, legal, and other individualized services. Is responsible for initiating and collaboratively completing uniform assessments then organizing and documenting the plan for services to meet the individual's identified needs in the community, home, legal system, and school. Must be effective at troubleshooting and organizing support, interventions, and services to achieve outcomes. Position will work closely with criminal justice agencies. Goal is to link criminal justice involved individuals with appropriate mental health and substance use disorder services to reduce recidivism and restore competency while treating for serious mental health concerns to ensure individuals receive the services, they need to remain stable, functioning in the community, and regain competency when possible. Qualifications Education, Training, & Experience (including licensure & certification) Bachelor's degree in psychology, social work, or related field from a four-year college or university. At least two years of related experience and/or training in the field of mental health with jail diversion/OCR preferred. Bilingual (Spanish/English) preferred. Must have reliable transportation and a valid driver license. Knowledge, Skills, & Abilities Knowledge and experience in providing outpatient competency restoration education, case management, skills training, and symptom management services to individuals with mental illness. Ability to assess individual needs, to coordinate services, and to communicate effectively. Knowledge of the social services system and the ability to connect individuals with appropriate services. Ability to work independently and collaboratively as needed. Timely and thorough documentation, time management and organizational skills, effective scheduling, ability to efficiently manage clinic flow. Adhere to crisis procedures and be available to assist with crisis and other coverage areas as needed. Ability to write clearly and professionally. Ability to think clearly and logically to deal with potentially dangerous and/or emotional situations.
$32k-43k yearly est. 9d ago

Learn more about clinical case manager jobs

How much does a clinical case manager earn in Lewisville, TX?

The average clinical case manager in Lewisville, TX earns between $34,000 and $63,000 annually. This compares to the national average clinical case manager range of $38,000 to $68,000.

Average clinical case manager salary in Lewisville, TX

$47,000

$34,00010%

$47,000Median

$63,00090%

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Community and Social Services Industry
Clinical Case Manager Jobs
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Clinical Case Manager Lewisville, TX Jobs

Clinical case manager jobs in Lewisville, TX - 674 jobs

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Intensive Adult Mental Health Case Manager (QMHP)

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Learn more about clinical case manager jobs

How much does a clinical case manager earn in Lewisville, TX?