Case Manager - University Counseling Center
Clinical case manager job in Nashville, TN
Primary Function: * When referrals are appropriate, the case manager will assist students in connecting with mental health resources and follow up to ensure continuity of care Duties and Responsibilities: * Conducts initial evaluations and diagnostic assessments of students
* Provides consultation, crisis intervention, and/or psychotherapy to students for mental health issues
* Establishes and maintains liaison with and refers students to other community mental health providers for treatment when appropriate.
* Plans, initiates, and conducts campus outreach and preventive programs, particularly to minority and other underserved populations (e.g., international students, veterans, athletes).
* Develops and promotes Counseling Center as a college resource by communicating information about services and policies of the Center to prospective clients and parents.
* Assists in the collection and assessment of data regarding Counseling Center utilization
* Assesses need for psychological testing and provides or refers for such services as is appropriate to training
* Collects, stores, and uses client records in accordance with state and federal laws and standards of professional ethics so that the highest level of client confidentiality may be maintained.
* May direct or coordinate specific area(s) of Counseling Center function as assigned by Director (e.g., intern training, outreach programming).
* Consults with and advises faculty and administrative staff regarding mental health issues affecting the education process.
* Serves as liaison to other offices/departments and serves on Student Affairs and campus-wide committees as assigned.
* Attends/assists with University functions of general importance to the student body or University (e.g., Orientation, Commencement).
* Responsible for upholding federal, state and local laws as they relate to the practice of mental health.
* Maintains license with appropriate continuing education training
* Behaves in a manner consistent with Ethics Code of the American Counseling Association and/or the Ethics Code consistent with the degree and licensure.
Education:
* Master's degree in Counseling, Social Work, or Marriage and Family Therapy required. Licensed (or licensed eligible) in the state of Tennessee, e.g., LPC-MHSP, LMFT, or MSW/LCSW.
Experience:
* College or University counseling experience preferred.
Job Related Skills:
* The preferred candidate will demonstrate innovation and creativity; inclusive and transparent decision making; professional confidence and sound judgment; success in building relationships and working collaboratively with key stakeholders; effective written and oral communication; strong commitment to student development; multicultural competence; and strong negotiation and advocacy skills. The successful candidate will also benefit from a clear understanding and knowledge of national trends and best practices in college student mental health.
Availability:
* Accepting applications immediately
Case Manager
Clinical case manager job in Nashville, TN
Our Mission:
Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
Title: Case Manager (CM)
Supervisor: Program Director
Summary of Job Description:
Help to develop and implement treatment plan goals and targets for Members in collaboration with the multi-disciplinary team. Participate in crisis management, program activities, and provide direct oversight for all members. The CM works closely with members on goal attainment and supports members as they transition into less structured living arrangements.
Specific Responsibilities:
Collaborate with admissions to support the admission and acclimation of new Members into the program setting.
Complete Incident Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition/ PCS Mental Health Policy and Process.
Collaborate with members of the multidisciplinary team to develop treatment plans for identified Members.
Complete weekly individual Case Management sessions with Members and document in DAP format.
Facilitate/ Co-facilitate all groups as assigned and complete documentation.
Support with transporting Members to appointments per the directive of the Program Director.
Support with observation of Member drug and alcohol screenings and document observations (if applicable).
Participate in phone coaching/ crisis management process, which includes (but is not limited to):
Orienting Member and family to phone coaching process.
Carry and respond to coaching phone calls on days assigned, including being available to go onsite for emergencies during hours when there is no or minimal staff coverage.
Provide coverage for staff callouts.
Following incident reporting and documentation process for all on-call emergencies.
Support Members with links to services within the community.
Complete family contacts for assigned Members per requirements.
Ensure all Members have an emergency contact documented.
Ensure all consents are completed and updated yearly.
Review all Member's Advance Directives annually.
Support Members with activities of daily living including (but not limited to) the following:
Daily oversight and coaching of daily living activities.
Observing Member self-administration of medication.
Support with the development of socialization/ communication skills, conflict resolution, de-escalation skills, and utilization of crisis supports.
Support with meal planning, menu development, food shopping and meal preparation.
Encourage and support health and home safety practices.
Support with navigation of public transportation services.
Completion of residential roving and checklist to ensure safety.
Support with Discharge Member Follow-Up.
Complete continuing educational requirements as aligned with regulatory compliance.
Attend individual supervision sessions and program meetings as scheduled by direct supervisor.
Ensure documentation of all Member engagements is completed within 24 hours.
Other duties as assigned by the Program Director
Additional Performance Expectations:
Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health's Mission and Core Values.
Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma.
Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
An understanding of an agreement to value the concepts of a Trauma Informed workplace.
For all Full-Time Employees our benefit package includes:
• Paid Time Off
• Health Insurance available within 60 days of hire
• Company Paid Life Insurance
• STD/LTD
• Dental Insurance
• Vision Insurance
• Health Spending Accounts
• Able to participate in company 401K after 6 months of hire
• Company 401K match up to 3%
All Employees have access to our Employee Assistance Program
Qualifications:
High School Diploma with 3 years experience in the Mental Health, Behavioral Health or Drug and Alcohol field or Associates degree with 2 or more years experience in the Mental Health, Behavioral Health or Drug and Alcohol Field or High School Diploma/ Associates degree and 1 year experience at Project Transitoin/ PCS Mental Health.
Excellent communication, interpersonal, organizational and time management skills.
Demonstrated ability to work as a part of a multi-disciplinary team.
High energy individual with strong work ethic and ability to multi-task.
Must be able to work in a self-directed manner.
Ability to maintain confidentiality.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Case Management Manager
Clinical case manager job in Franklin, TN
Directs and manages the operations of New Business Case Management. Responsible for staffing, development, coaching, communication and salary administration. Has accountability for the performance and results of the team and identifies and solves operational problems.
Primary Duties & Responsibilities:
* Directs and manages the operations of New Business Case Management. Responsible for staffing, development, coaching, communication and salary administration. Independently leads and/or participates as a key resource in complex, cross-departmental projects and initiatives.
* Resolves operational problems that impact and strengthen internal and external customers. Fosters a trust and communication within the work groups which supports the business process efficiencies. Manages the investigation and resolution of complaints pertaining to underwriting requirements, vendors, administrative processes. Facilitate resolution of technical underwriting outcomes with technical subject matter experts.
* Collaborates with internal partners to track, trend and perform root cause analysis around elevated product or service-related concerns. Leverages data analytics to identify obstacles and continually improve operations and the field/client experience.
* Strong understanding of our business priorities and ability to identify technology that will improve or enhance our network office, home office and client experience. Serves as a liaison between the home office, network offices, and (when applicable) vendors to facilitate the implementation and adoption of new processes and/or technology.
* Provides assistance as needed with the vendor service delivery oversight of a portfolio of third-party vendors including paramedical examining companies, laboratories, medical record retrieval companies, and other providers of underwriting requirements services providing Life and DI medical, lay, and financial underwriting requirements. May oversee and coach vendor/service escalations involving communication and resolution between home office, field and vendor leadership.
* Serves as communication liaison/resource, providing technical problem resolution with field management, agents, company management, other companies and insurance departments regarding underwriting concerns and issues. You will develop, implement, and monitor customer service standards for agency-level staff.
Knowledge, Skills, & Abilities:
* Bachelor's degree or an equivalent combination of education and progressively responsible work experience. Minimum of five years related professional level experience, preferably in a client advocacy (insurance operations) function.
* Demonstrated ability to understand overall Company/Insurance Operations customer service needs/challenges.
* Demonstrated leadership and mentoring/coaching skills and the ability to develop and train team members.
* Demonstrated experience in leading process improvement, product introduction, system enhancements and/or committee efforts through development and implementation.
* Proficiency with tracking, development and maintenance of metrics.
* Demonstrated ability to negotiate win-win solutions with clients, field and peers and the ability to collaborate freely, working across the function(s) with staff and peers, seeking opportunities to teach and learn from one another.
* Effective change management skills to positively influence, work cooperatively, and negotiate with all levels in the department, the company, policy owners and the field to obtain maximum operational efficiency.
Compensation Range:
Pay Range - Start:
$76,650.00
Pay Range - End:
$142,350.00
Geographic Specific Pay Structure:
Structure 110:
$84,350.00 USD - $156,650.00 USD
Structure 115:
$88,130.00 USD - $163,670.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Auto-ApplyIntensive Care Manager, Adult (Nashville, TN)
Clinical case manager job in Nashville, TN
Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.
Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.
Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.
If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!
Job Title: Intensive Care Manager, PACT (Nashville, TN)
$1,500 sign-on bonus opportunity opportunity
Schedule: Monday to Friday, 8:00 AM - 4:30 PM (onsite/field)
JOB SUMMARY: Provide continuous treatment team care management services to consumers with severe and persistent mental illness and other team members' consumers.
RESPONSIBILITIES:
Continual assessment of consumers' needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.
Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
Participate in rotating on-call schedule, which includes after hours and weekends.
Ensure consumers are seen upon discharge from the hospital and Diversion Services within Agency standards.
Ensure consumer's daily psychiatric, medical, and environmental needs are planned for and coordinated.
Ensure efficient transition of consumers when needed within the Agency and the community.
Meet productivity standards as indicated in the Policies and Procedures.
Meet regularly with Care Management Supervisor (individual and group).
Attend morning and weekly team meetings as scheduled. Follow-up with the plan(s) developed in each meeting.
Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.
Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions
Develop and maintain relationships within family unit and friends.
Ensure timely and appropriate documentation as required by the Agency.
Develop and maintain community relations through prompt follow through with contacts.
Complete individualized review (concurrent review) based on consumer's needs to be provided to payor.
Participate in rotation to facilitate daily group activities for consumers involved with CTT.
All duties associated with Care Manager I.
REQUIREMENTS:
Bachelor's degree (B.A., B.S.) in Mental Health related field.
Essential Requirements for the Position:
Valid Tennessee Driver's License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Core Competencies:
Team Oriented
Attend team meetings
Participate in team meetings
Assist team members as needed
Aware of role they play on the team
Ability to share responsibilities of care
Can diffuse even high-tension situations comfortably
Recovery Focused
Individualized service plans
Progress notes reflect quality service
All domains are addressed with each consumer as needed
Utilization of natural supports within the community
Tolerance/patience to work through barriers
Side by side philosophy
CM is in the home regularly
Time Management/Organization
Meet deadlines
Prepared for meetings
Assessments and service plans are completed timely
Progress notes are entered timely
Plan for time off
Prioritize well
Self-Disciplined
Flexible
Integrity and Trust
Honesty
Professionalism
Dependability
Strong follow-through
Approachability
Engagement skills
Crisis management skills
Ability to give and accept feedback
Ability to work with other departments
Understanding and empathic
Good listener
Reporting to this Position:
None
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work environment: The noise level in the work environment is usually moderate.
BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:
Medical Insurance/Prescription Drug Coverage
Health Savings Account
Dental Insurance
Vision Insurance
Pet Insurance
Basic Life and AD&D Insurance
Short- & Long-Term Disability
Supplemental Life Insurance
Cancer Insurance
Accident Insurance
Critical Illness Insurance
403b - Retirement Plan
Calm App for medication and mental health
Gym membership discounts
Pet Insurance
Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Auto-ApplyCase Manager
Clinical case manager job in Nashville, TN
Our Mission:
Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
Title: Case Manager (CM)
Supervisor: Program Director
Summary of Job Description:
Help to develop and implement treatment plan goals and targets for Members in collaboration with the multi-disciplinary team. Participate in crisis management, program activities, and provide direct oversight for all members. The CM works closely with members on goal attainment and supports members as they transition into less structured living arrangements.
Specific Responsibilities:
Collaborate with admissions to support the admission and acclimation of new Members into the program setting.
Complete Incident Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition/ PCS Mental Health Policy and Process.
Collaborate with members of the multidisciplinary team to develop treatment plans for identified Members.
Complete weekly individual Case Management sessions with Members and document in DAP format.
Facilitate/ Co-facilitate all groups as assigned and complete documentation.
Support with transporting Members to appointments per the directive of the Program Director.
Support with observation of Member drug and alcohol screenings and document observations (if applicable).
Participate in phone coaching/ crisis management process, which includes (but is not limited to):
Orienting Member and family to phone coaching process.
Carry and respond to coaching phone calls on days assigned, including being available to go onsite for emergencies during hours when there is no or minimal staff coverage.
Provide coverage for staff callouts.
Following incident reporting and documentation process for all on-call emergencies.
Support Members with links to services within the community.
Complete family contacts for assigned Members per requirements.
Ensure all Members have an emergency contact documented.
Ensure all consents are completed and updated yearly.
Review all Member's Advance Directives annually.
Support Members with activities of daily living including (but not limited to) the following:
Daily oversight and coaching of daily living activities.
Observing Member self-administration of medication.
Support with the development of socialization/ communication skills, conflict resolution, de-escalation skills, and utilization of crisis supports.
Support with meal planning, menu development, food shopping and meal preparation.
Encourage and support health and home safety practices.
Support with navigation of public transportation services.
Completion of residential roving and checklist to ensure safety.
Support with Discharge Member Follow-Up.
Complete continuing educational requirements as aligned with regulatory compliance.
Attend individual supervision sessions and program meetings as scheduled by direct supervisor.
Ensure documentation of all Member engagements is completed within 24 hours.
Other duties as assigned by the Program Director
Additional Performance Expectations:
Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health's Mission and Core Values.
Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma.
Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
An understanding of an agreement to value the concepts of a Trauma Informed workplace.
For all Full-Time Employees our benefit package includes:
• Paid Time Off
• Health Insurance available within 60 days of hire
• Company Paid Life Insurance
• STD/LTD
• Dental Insurance
• Vision Insurance
• Health Spending Accounts
• Able to participate in company 401K after 6 months of hire
• Company 401K match up to 3%
All Employees have access to our Employee Assistance Program
Qualifications:
High School Diploma with 3 years experience in the Mental Health, Behavioral Health or Drug and Alcohol field or Associates degree with 2 or more years experience in the Mental Health, Behavioral Health or Drug and Alcohol Field or High School Diploma/ Associates degree and 1 year experience at Project Transitoin/ PCS Mental Health.
Excellent communication, interpersonal, organizational and time management skills.
Demonstrated ability to work as a part of a multi-disciplinary team.
High energy individual with strong work ethic and ability to multi-task.
Must be able to work in a self-directed manner.
Ability to maintain confidentiality.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyCase Manager (Brentwood, TN)
Clinical case manager job in Brentwood, TN
Work with clients deemed in need of significant care coordination and/or referral, linkage and
coordination services.
Link clients with resources that are relevant to support client recovery.
Provide information, support, and follow-up services as needed.
Participate in treatment team meetings and contribute towards the definition of treatment plans and diagnosis.
Develop and maintain a comprehensive and current database of relevant resources for persons served by the program.
Completes client intakes as necessary.
Facilitates SUD groups as needed.
Ensures client records are maintained according to quality improvement guidelines and other contract requirements.
Consult with other community, social, health, and welfare agencies.
Participate as a team member in administering internal and external rules and program standards in order to support client progress toward identified goals.
Perform other duties as assigned by direct and executive management.
Requirements
A certified or Registered SUD Counselor with the State of Tennessee preferred
A bachelor's Degree in counseling, psychology, or social work from an accredited university preferred
At least 2 years experience in a clinical setting, preferably working with clients with co-occurring substance use disorders
Ethics and standards relevant to client/staff interactions in therapeutic, case management, and/or health and human services environments.
Physical Requirements:
Move throughout Apex facilities.
Repetitive hand movement use and view PC. Use fax, telephone, and copier.
Sits or stands for long periods of time, reaching, bending, climbing, stooping, and lifting to 25lb.
Read and write, verbal and written communication, time management, and interpersonal skills.
Prioritize, meet deadlines, and use sound judgment.
Have reliable transportation, a clean driving record, and car insurance as required by the state.
Attendance Standards
Consistently be at work and communicate appropriately any attendance issues with the supervisor as per policy.
Consistently at their workstation at the appropriately scheduled time. Does not abuse breaks and/or departure times.
Language Skills
Has the ability to read and comprehend simple instructions, short correspondence, and memos. Has the ability to write
complex correspondence. Has the ability to effectively present information in one-on-one and small group situations to
patients, visitors, and other employees of the organization.
Reasoning Ability
Has the ability to solve practical complex problems and deal with a variety of concrete variables in situations where only
limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or
schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, stoop, kneel, or crouch.
The employee frequently is required to reach with hands and arms; use hands to handle or feel; and talk or hear. The
employee may be required to lift and/or move up to 15 lbs. and occasionally lift and/or move up to 25 lbs. Specific
vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
Utilization Management Case Manager - Archimedes
Clinical case manager job in Brentwood, TN
Company Archimedes About Us Archimedes - Transforming the Specialty Drug Benefit - Archimedes is the industry leader in specialty drug management solutions. Founded with the goal of transforming the PBM industry to provide the necessary ingredients for the sustainability of the prescription drug benefit - alignment, value and transparency - Archimedes achieves superior results for clients by eliminating tightly held PBM conflicts of interest including drug spread, rebate retention and pharmacy ownership and delivering the most rigorous clinical management at the lowest net cost. .______________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities.
Pay Range
USD $0.00 - USD $0.00 /Hr.
STAR Bonus % (At Risk Maximum)
0.00 - Ineligible
Work Schedule Description (e.g. M-F 8am to 5pm)
Core Business Hours
Overview
Archimedes is a rapidly growing leader in the specialty drug benefit management space. We are looking for a Case and Utilization Manager to coordinate care between physicians, patients and pharmacies. This is a great opportunity for a dependable and dedicated candidate with a passion for helping patients taking specialty medications to treat complex disease states.
Responsibilities
Responsibilities:
* Review chart notes and perform utilization management on patient/drug specific case basis.
* Coordinate facilitation of patients' specialty drug treatment, ensuring timely delivery to the appropriate site of care.
* Handle case assignments, review case progress, properly document case notes and determine case closure.
* Follows established procedures, processes, and standards for production, productivity, quality, and customer-service. Meets performance targets for speed, efficiency, and quality.
* Complete care management clinical escalations. Escalate to account management as appropriate.
* Ensure all external and internal customers receive the level of customer service required by Archimedes and serves as a representative of Archimedes to all external customers.
Qualifications
Skills, Competencies and Abilities:
* Case management experience
* Utilization management experience
* Experience with managing specialty medications for patients with chronic illness strongly preferred.
* Strong communication skills to ensure a high-quality patient experience.
* Experience in an infusion setting, physician office or pharmacy
* Self-motivated and able to thrive in a results-driven environment
* Ability to prioritize among competing tasks
* Ability to work independently with limited supervision
* Critical thinking and problem-solving skills
* Excellent time and project management skills.
* Keen attention to detail and adherence to deadlines
* A minimum of a high school degree or equivalent is required
* National Certification from an accredited pharmacy technician certification program approved by specific state regulations (e.g. PTCB, ExCPT, CPhT etc.). or Licensed Practical Nurse (LPN) degree or certificate preferred
* Expert at Microsoft Office Suite
Location : Address
5250 Virginia Way Ste 300
Location : City
Brentwood
Location : State/Province
TN
Location : Postal Code
37027
Location : Country
US
Auto-ApplyCase Manager - Foster Care
Clinical case manager job in Clarksville, TN
Our Company
StepStone Family & Youth Services
Overview Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today! Responsibilities
Receives/responds to incoming calls from referral sources/potential clients and exchanges information to identify the clients' needs and consults with Director of Clinical Management to determine the Company's ability to meet them.
Completes all viable referrals by setting up and carrying out pre-screening assessments, completion of pre-screening reports, and preparation of case proposals and other related pre-admission paperwork (i.e., obtains authorization for payment, coordinates availability of an appropriate treatment team).
Oversees, directs and supervises field staff assigned in assisting with pre-screening process.
Accesses national/state/company account information, including the account names and terms of contracts or other past payer agreements, as appropriate.
Consults with third party representatives regarding client benefit coverage, client financial responsibility, company service authorization and specific reimbursement procedures. Presents company's services, interprets potential reimbursement options and negotiates reimbursement levels with third party payer.
Contacts referral sources to advise them of case acceptance and provides information on the clinical team responsible for client's case.
Develops/maintains a working knowledge of all services/resources provided by the Company and services available within the community. Assists in identifying alternative community service sources when company solutions are not appropriate or available.
Maintains relationships with standard referral sources and payer case managers. Contacts identified referral sources and seeks referrals as appropriate. Records outcome of calls and keeps the SAR informed.
Monitors/tracks referral sources' satisfaction levels, tracks/reports on conversion ratios and provides summary reports to management at requested intervals.
Implements/maintains, with the up line management, operational processes to ensure compliance with Company policies, requirements and regulatory mandates.
Adheres to and participates in Company's mandatory HIPAA privacy program/practices and Business Ethics and Compliance programs.
Participates in quarterly growth planning meetings/activities including discussions around staffing and recruitment needs.
Participates in special projects and performs other duties as assigned.
Qualifications
Bachelor's degree in a human services field or nursing field.
Valid driver's license.
Must have two years of experience with case management or related discipline
Must be able to communicate both verbally and in writing.
About our Line of Business StepStone Family and Youth Services, an affiliate of BrightSpring Health Services, provides the full spectrum of support to children in need of alternative, safer, and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management and education. For more information, please visit *********************** Follow us on Facebook and LinkedIn. Salary Range USD $41,600.00 - $45,760.00 / Year
Auto-ApplyCase Manager
Clinical case manager job in Franklin, TN
Veritas-HHS seeks a Case Manager to work at the 21st Judicial District Child Support Services of TN Office located in Franklin, TN.
Job type: Full-time/In-person
Schedule: Monday through Friday, 8am to 5pm
Starting rate: $15.00/hr
About the Company
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values.
Mission - Do socially useful work, have fun, and prosper
Core Values - integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
STD, LTD
Life Insurance
Employee Assistance Program
Telehealth Services
Paid Time Off
Volunteer Time Off
Nectar Rewards
On-Demand Pay
About this Position
The Case Manager provides Child Support Services by managing a caseload to obtain results for customers that include but are not limited to establishing paternity and medical and child support court orders and ensuring that parents meet their financial obligations.
Primary Responsibilities
• Analyze case information and take next steps pursuant to State policies and procedures
• Conduct interviews/collect DNA samples/negotiate consents/refer to community services
• Prepare legal documents and correspondence related to a case
• Work state system prompts to keep case information current and support automated case actions
• Perform annual reviews on assigned cases
• Perform initial locate activities
• Track own performance through special reports
• Receive, evaluate, and resolve customer problems and complaints
• Update state system with appropriate new information and records detail of customer contacts
• Take all actions available to resolve customer concerns
• Other related duties as assigned
Requirements
Qualifications
• Associate's degree or Paralegal Certification preferred
• At least two years of experience in legal environment or government case processing; public contact experience preferred
• Education can be substituted for years of experience
• Demonstrated ability to communicate, participate in a team management environment and commit to team and office goals and core values
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualification associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at ********************
Licensed Clinical Social Work Supervisor (LCSW)
Clinical case manager job in Clarksville, TN
Benefits:
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Vision insurance
Ellie Mental Health is now in Tennessee!
About Ellie: Ellie Mental Health is a rapidly growing organization dedicated to reducing the stigma around mental health and innovating ways to provide accessible, high-quality care. Our clinics aim to eliminate obstacles in mental health services, creating a supportive environment for both clients and staff. Our core values include authenticity, humor, compassion, creativity, acceptance, and determination.
Position Overview: We're looking for a passionate Licensed Clinical Social Worker (LCSW) Supervisor to join our team in Middle Tennessee. In this role, you will work directly with clients and provide supervision to therapists pursuing licensure. If you thrive in a flexible, creative, and compassionate environment, we want you!
Key Responsibilities:
Assess client needs, create treatment plans, provide therapy, and maintain accurate documentation.
Supervise LMSWs working toward full licensure.
Deliver excellent customer service and collaborate with a dynamic team.
Develop creative interventions to help clients meet their goals.
Maintain a minimum of 27 service hours per week (including supervisees).
Coordinate with case managers, families, medical personnel, and other staff as needed.
Attend clinical meetings and trainings.
Perform other duties that support the clinic's mission and operations.
Required Qualifications:
Master's degree in a behavioral science or related field.
3+ years of clinical experience with LCSW licensure and supervisor training.
Proficient in completing intakes, treatment plans, and clinical case notes.
Strong communication skills and the ability to set healthy boundaries.
Comfortable working with diverse clients.
Familiarity with Office 365 and EHR systems (Valant experience a plus).
Ideally credentialed with insurance panels.
Please Note: Ellie clinics are independently owned and operated by franchisees. Employment matters, including hiring and employee benefits, are handled directly by the franchisee.
Ellie Mental Health is an equal opportunity employer and is committed to inclusivity. We do not discriminate based on race, sex, religion, national origin, disability, sexual orientation, or other protected categories. Applicants with disabilities may request reasonable accommodations under the ADA. Compensation: $75,000.00 - $85,000.00 per year
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways. Don't meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves!
(Authenticity is one of our core values, after all…)
If you're excited about the chance to be a change-maker with us, but your past experience doesn't perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It's that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that
they
can thrive too!
Y'all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community's needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”
Feeling
blah
doesn't help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we're just people helping people. Wanna join the herd?
Auto-ApplySocial Work Team Lead
Clinical case manager job in Nashville, TN
OUR MISSION
We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.
Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers.
As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.
Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.
WHAT YOU'LL DO
As a Social Work Team Lead, you will oversee and manage one or more of our Social Work teams (LCSWs and/or LMSWs), ensuring they are equipped to deliver compassionate, high-quality psychosocial care while advancing health equity and addressing the social and emotional needs of our members. Reporting to the Director of Social Work, you will manage clinical escalations, support training and development efforts, offer clinical guidance, coach, and mentor your teams while fostering cross-team collaboration. You will play a pivotal role in driving quality improvement initiatives and enhancing Thyme Care's service offerings by effectively communicating feedback to our clinical leadership from members, providers, and your teams.
Clinical supervision may also be part of this role, depending on licensure and program needs.
To excel in this role, you must demonstrate strong leadership and mentorship skills, with a proven track record of managing hourly staff and high-performing social work teams. You are a proactive problem solver who views challenges as opportunities for growth and is committed to continuous improvement. Experience in healthcare, particularly in oncology or palliative care is essential. Knowledge and an understanding of provider and health plan operations are also beneficial.
After your first three months, you will:
Have completed Social Work training and demonstrated competencies in a Social Worker role
Know our Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards backward and forward, and actively share ideas on improving them.
Be on the path to becoming an expert on our Thyme Care systems, tools, technology, partners, and expectations.
Directly manage and serve as an escalation point to a team of Oncology Social Workers and Clinical Social Workers, including but not limited to escalated member and caregiver interactions.
Have built strong, trusting relationships with your team and leadership, where listening and empathy are the foundation for every interaction.
Lead team meetings such as daily huddles and case conferences to drive member engagement, enable our Care Teams, and ultimately establish targeted support plans.
Understand the skills, qualities, and experience that set a candidate up for success and participate in the oncology social work interview loop.
Act as an air traffic controller by monitoring assignments and ensuring queues are effectively and efficiently managed.
Handle process and workflow escalations.
Track social work-driven OKRs and conduct root-cause analyses to identify knowledge, data, or procedure gaps.
Support our social workers in identifying and prioritizing member needs and assisting them with care coordination and clinical support such as crisis management, psychosocial emotional support, therapeutic services, care coordination, connecting members to high-quality providers, and preventing readmissions.
Provide clinical expertise in medical, behavioral, and crisis management.
Monitor quality and productivity metrics for all social work team members and then develop coaching and remediation plans for direct reports accordingly.
Provide support on building and maintaining resources, optimizing schedules, and contributing to updating staffing requirements, project initiatives, and policies and procedures.
Drive engagement and promote the Thyme Care vision and strategy.
Be available for urgent clinical escalations and clinical consult support.
Provide Social Work overflow, holiday, and on-call coverage support as needed.
Develop strategies to promote culturally competent care and close the health literacy gap.
WHAT LEADS TO SUCCESS
People-first. Thyme Care's mission and members matter to you deeply.
An LCSW. You must have a Masters of Science in Social Work/ Masters of Social Work, an unrestricted Clinical Social Work license, and willingness to obtain additional state licenses, as needed.
Experience. You have at least 8 years of social work experience, with 2 years as a social work leader in oncology and/or case management. Additionally, you are certified as an Oncology Social Worker (OSW), Certified Advanced Palliative and Hospice Social Worker (APHSW-C), Certified Case Manager (CCM), or other clinically relevant Oncology or Palliative Care certifications
Team player. You're a strong collaborator who understands what it's like to lead a team in a growing and evolving environment. You'll ensure your team meets and exceeds the standards set while collaborating with the rest of the organization.
Effective listener and communicator. You always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and excellent working relationships with your team, leadership, and stakeholders.
Comfort with ambiguity. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course… and part of the adventure.
Coach. You know your team's strengths and what motivates them, and you strive to keep morale high while constantly challenging them to beat their best and never lose sight of the goal.
Grit. You're never afraid to get your hands dirty, but you can also take a step back and connect the company's strategy to your team's performance and execution.
A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort in learning new technology is essential.
Identify priorities and take action. You know how to identify and prioritize your team's needs and do what it takes to address urgent and essential needs immediately.
Bias to action. You're a self-starter and don't need anyone to tell you when to do something. You're always solving problems and going the extra mile for others.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose-or don't choose.
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role if filled within New York City is $105,000. The salary range could be lower or higher than this if the role is hired in another location. We also believe that your personal needs and preferences should be taken into consideration so we allow some choice between equity and cash.
We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.
Be cautious of
recruitment fraud
, and always confirm that communications are coming from an official Thyme Care email.
Auto-ApplyBehavioral Health Clinician / Clinical Counselor ( Arabic Speaking) Onsite and in the Community
Clinical case manager job in Nashville, TN
This position will help individuals deal with complex and comorbid diagnosis which may include serious persistent mental health illness, addictions, and substance abuse; family, parenting, marital problems, and challenges with social drivers of health; suicide; stress management; problems with self-esteem; and issues associated with aging, physical, mental, and emotional health by providing therapeutic/Counseling services.
This position will work Onsite and in the Community as directed.
If you have any questions about this position please contact MPHD HR at **************
* Perform face-to-face intake for consumers who have been referred to MPHD and assess for care management, medication management or therapy eligibility.
* Complete all intake evaluation paperwork: initial intake, and grief assessment.
* Determine an individual's appropriateness for care management, medication management or therapy and assign as appropriate.
* Utilize evidence based therapeutic framework, to provide counseling for consumers and patients, individually and group sessions, to assist in overcoming dependencies, adjusting to life and making changes.
* Develop and implement treatment plans based on clinical experience and knowledge.
* Modify treatment activities and approaches as needed to comply with changes in consumer's status.
* Learn about new developments in the field by reading professional literature, attending courses and seminars, establishing, and maintaining contact with other clinicians.
* Provide clinical counseling services to family members to assist them in understanding, dealing with and supporting consumers.
* Evaluate the effectiveness of counseling services and consumers' progress in resolving identified problems and moving towards defined objectives.
* Refer patients, consumers, or family members to case managers or to other specialists as necessary.
* Meet with all stakeholders to share necessary information during the treatment process.
* Collaborate with staff members, and all other stakeholders and referral sources as assigned to perform clinical assessments and develop treatment plans.
Graduation from an accredited (4) four-year college or university and three (3) years of responsible, full-time employment in public health administration, public health sanitation, public health nursing, public health education, business administration or another appropriate field.
OR
Graduation from an accredited master's degree program in the public health or administrative field.
* Fluency in Arabic: Read, Write, Speak.
* Ability to communicate effectively, both orally and in writing.
* Master's degree or Ph.D. from an accredited college or university and two (2) years' experience in Counseling.
* Master's degree in Psychology, Counseling, Clinical Social Work, or a related field of study from an accredited college or university.
* Three years of experience with counseling, therapeutic using: Cognitive Behavioral Therapy (CBT), Trauma Based CBT, Solution Focus Therapy, Attachment Therapy or any other evidence based therapeutic model.
* Licensed with either LPC/MHSP, LCSW or LMFT in the state of TN.
* Ability to establish and maintain effective working relationships.
Part-Time ACT Clinician
Clinical case manager job in Nashville, TN
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
Professional licensure or certification Certified, Registered or Licensed Respiratory Therapist, Licensed Practical Nurse or Registered Nurse (CRT, RRT, RN, LPN)
Six months' experience in a clinical services role.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer Service / client focus
Empathy
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
For branch positions, this is a part-time position, and hours of work and days are Part-time: Tuesdays and Thursdays 8a-5p.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a professional office setting and also spends significant time in a clinical setting and in patient home residences. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities used by this position include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. The HCP is a tactile position, requiring the frequent handling of equipment, gauges and meters, and some physical contact with patients during training or clinical follow-ups.
TRAVEL:
Some travel is required for this position, with occasional overnight travel for continuing education or other meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
Advanced Practice Clinician
Clinical case manager job in Gallatin, TN
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
VIP MS Float Pool Clinician
Job Summary:
The Advanced Practice Clinician (NP/PA) is service/physician aligned, managing a distinct patient population. The APC may be required to perform some outpatient and inpatient care and facilitate discharges/outpatient follow up. The APC has a strong foundation in evidenced based practice/education and is responsible for ensuring adherence to clinical pathways/protocols and ensures an environment of safe quality care. The APC demonstrates advanced level of medical and nursing knowledge, clinical/technical competence, sound clinical judgement, professional communication skills, timely and compliant documentation, and responsible for professional development and competency validation.
.
KEY RESPONSIBILITIES
Assessment of Health Status
Performs and documents in the medical record a complete history and physical examination for acute and complex chronically ill patients
Orders and collects data using appropriate assessment techniques, relevant supporting diagnostic information and diagnostic procedures where indicated.
The APC may serve as the first responder for both nursing and staff in the event of patient status changes, orders, and in situations requiring procedural and resuscitative interventions.
Assesses for risks associated with the care of the acute and complex chronically ill patient including medication side effects, immobility, impaired nutrition, fluid, and electrolyte imbalance, immunocompetence, invasive interventions and diagnostic procedures.
Coordinates daily clinic schedule with the attending physician team, presents patient report, collaborates in plan of care, and follows assigned patient population.
Manages diagnostic tests through ordering, inter
Formulates Plan of Care
Identifies expected outcomes from diagnosis and formulates and documents a plan of care to address complex acute and chronic health care needs.
Utilizes evidenced based practice guidelines or protocols in an individualized, dynamic plan of care that can be applied across the continuum.
Implements and modifies plan of care
Prescribes diagnostic strategies and therapeutic interventions both pharmacologic, non-pharmacologic, and surgical, needed to achieve expected outcomes.
Manages further diagnostic tests through ordering, interpretation, performance, and supervision.
May perform advanced procedures consistent with privileges and competency validation, including minor suturing, complex wound management, line and tube placements and removals
Communication and Collaboration
Maintains ongoing communication and collaboration with interdisciplinary health care team.
Facilitates and communicates with patient, family, and staff to promote c
Documentation
Documents/dictates key components of patient's progress via daily progress note, transfer, and discharge summary, and/or clinic note where applicable. (h&p, daily progress notes, plan of care, problem lists, procedure notes, acute event note, discharge summaries in medical record per specific patient unit or service, death summary)
Documentation is timely, meets critical care compliance standards and captures patient acuity.
Professional Practice
Demonstrates Professional Practice behaviors including preceptor/mentoring, education and instruction of students, nursing staff, nurses, graduate, and novice APCs
Seeks opportunities for active engagement in research and the analysis of evidenced based practice.
Actively participates in Grand Rounds, APN council meetings, faculty and unit meetings, M&M presentations.
Maintains CEUs, and membership in a professional organization.
TECHNICAL CAPABILITIES
Our Nursing Philosophy:
We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.
As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:
Affordable High Quality Health Plan Options
Dental and /or vision plan
403 (b) retirement plan
Paid Time off (flex PTO)
Tuition Reimbursement and adoption assistance (maximums applied)
Short-Long term disability
Subsidized backup childcare
And many more... Ask us about our current inpatient nursing supplemental Pay Program!
Achieve the Remarkable:
Learn more about VUMC Nursing here.
Core Accountabilities:
Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.
Core Capabilities :
Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Position Qualifications:
Responsibilities:
Certifications:
LIC-Licensed Nurse Practitioner - Tennessee, LIC-Physician's Assistant Certified - Tennessee
Work Experience:
Relevant Work Experience
Experience Level:
1 year
Education:
Master's
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
Auto-ApplyCase Manager
Clinical case manager job in Nashville, TN
Our Mission:
Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
Title: Case Manager (CM)
Supervisor: Program Director
Summary of Job Description:
Help to develop and implement treatment plan goals and targets for Members in collaboration with the multi-disciplinary team. Participate in crisis management, program activities, and provide direct oversight for all members. The CM works closely with members on goal attainment and supports members as they transition into less structured living arrangements.
Specific Responsibilities:
Collaborate with admissions to support the admission and acclimation of new Members into the program setting.
Complete Incident Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition/ PCS Mental Health Policy and Process.
Collaborate with members of the multidisciplinary team to develop treatment plans for identified Members.
Complete weekly individual Case Management sessions with Members and document in DAP format.
Facilitate/ Co-facilitate all groups as assigned and complete documentation.
Support with transporting Members to appointments per the directive of the Program Director.
Support with observation of Member drug and alcohol screenings and document observations (if applicable).
Participate in phone coaching/ crisis management process, which includes (but is not limited to):
Orienting Member and family to phone coaching process.
Carry and respond to coaching phone calls on days assigned, including being available to go onsite for emergencies during hours when there is no or minimal staff coverage.
Provide coverage for staff callouts.
Following incident reporting and documentation process for all on-call emergencies.
Support Members with links to services within the community.
Complete family contacts for assigned Members per requirements.
Ensure all Members have an emergency contact documented.
Ensure all consents are completed and updated yearly.
Review all Member's Advance Directives annually.
Support Members with activities of daily living including (but not limited to) the following:
Daily oversight and coaching of daily living activities.
Observing Member self-administration of medication.
Support with the development of socialization/ communication skills, conflict resolution, de-escalation skills, and utilization of crisis supports.
Support with meal planning, menu development, food shopping and meal preparation.
Encourage and support health and home safety practices.
Support with navigation of public transportation services.
Completion of residential roving and checklist to ensure safety.
Support with Discharge Member Follow-Up.
Complete continuing educational requirements as aligned with regulatory compliance.
Attend individual supervision sessions and program meetings as scheduled by direct supervisor.
Ensure documentation of all Member engagements is completed within 24 hours.
Other duties as assigned by the Program Director
Additional Performance Expectations:
Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health's Mission and Core Values.
Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma.
Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
An understanding of an agreement to value the concepts of a Trauma Informed workplace.
For all Full-Time Employees our benefit package includes:
• Paid Time Off
• Health Insurance available within 60 days of hire
• Company Paid Life Insurance
• STD/LTD
• Dental Insurance
• Vision Insurance
• Health Spending Accounts
• Able to participate in company 401K after 6 months of hire
• Company 401K match up to 3%
All Employees have access to our Employee Assistance Program
Qualifications:
High School Diploma with 3 years experience in the Mental Health, Behavioral Health or Drug and Alcohol field or Associates degree with 2 or more years experience in the Mental Health, Behavioral Health or Drug and Alcohol Field or High School Diploma/ Associates degree and 1 year experience at Project Transitoin/ PCS Mental Health.
Excellent communication, interpersonal, organizational and time management skills.
Demonstrated ability to work as a part of a multi-disciplinary team.
High energy individual with strong work ethic and ability to multi-task.
Must be able to work in a self-directed manner.
Ability to maintain confidentiality.
We're an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyIntensive Care Manager I, Overflow (Murfreesboro, TN)
Clinical case manager job in Murfreesboro, TN
Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.
Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.
Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.
If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!
Job Title: Intensive Care Manager I, Overflow (Murfreesboro, TN)
Schedule: Monday to Friday, 8:00 AM - 4:30 PM
Salary: $42,000 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available.
JOB SUMMARY: Provide continuous treatment team care management services to children and youth with serious emotional disturbance or severe mental illness, their families, and other team members' consumers. Mentor new care managers on basic skills.
RESPONSIBILITIES:
Continual assessment of consumers' needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.
Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
Ensure consumers are seen upon discharge from the hospital and Diversion Services within Agency standards.
Ensure consumer's daily psychiatric, medical, and environmental needs are planned for and coordinated.
Ensure efficient transition of consumers when needed within the Agency and the community.
Meet productivity standards as indicated in the Policies and Procedures.
Meet regularly with Care Management Supervisor (individual and group).
Attend morning and weekly team meetings as scheduled. Follow-up with the plan(s) developed in each meeting. Attend quarterly All Care Management meetings/trainings.
Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.
Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions
Develop and maintain relationships within family unit and supports.
Ensure timely and appropriate documentation as required by the Agency.
Develop and maintain community relations through prompt follow through with contacts.
Continual involvement in the family system, school system and other systems in which the family may be involved (juvenile justice, other supportive agencies, etc.).
REQUIREMENTS:
Bachelor's Degree in a health-related field of counseling, psychology, social work or other behavioral health field.
Candidates with a bachelor's degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.
Valid Tennessee Driver's License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Cell Phone
Transportation That Seats 4 People
BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:
Medical Insurance/Prescription Drug Coverage
Health Savings Account
Dental Insurance
Vision Insurance
Pet Insurance
Basic Life and AD&D Insurance
Short- & Long-Term Disability
Supplemental Life Insurance
Cancer Insurance
Accident Insurance
Critical Illness Insurance
403b - Retirement Plan
Calm App for medication and mental health
Gym membership discounts
Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Auto-ApplyCase Manager
Clinical case manager job in Franklin, TN
Description:
Veritas-HHS seeks a Case Manager to work at the 21st Judicial District Child Support Services of TN Office located in Franklin, TN.
Job type: Full-time/In-person
Schedule: Monday through Friday, 8am to 5pm
Starting rate: $15.00/hr
About the Company
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values.
Mission - Do socially useful work, have fun, and prosper
Core Values - integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
STD, LTD
Life Insurance
Employee Assistance Program
Telehealth Services
Paid Time Off
Volunteer Time Off
Nectar Rewards
On-Demand Pay
About this Position
The Case Manager provides Child Support Services by managing a caseload to obtain results for customers that include but are not limited to establishing paternity and medical and child support court orders and ensuring that parents meet their financial obligations.
Primary Responsibilities
• Analyze case information and take next steps pursuant to State policies and procedures
• Conduct interviews/collect DNA samples/negotiate consents/refer to community services
• Prepare legal documents and correspondence related to a case
• Work state system prompts to keep case information current and support automated case actions
• Perform annual reviews on assigned cases
• Perform initial locate activities
• Track own performance through special reports
• Receive, evaluate, and resolve customer problems and complaints
• Update state system with appropriate new information and records detail of customer contacts
• Take all actions available to resolve customer concerns
• Other related duties as assigned
Requirements:
Qualifications
• Associate's degree or Paralegal Certification preferred
• At least two years of experience in legal environment or government case processing; public contact experience preferred
• Education can be substituted for years of experience
• Demonstrated ability to communicate, participate in a team management environment and commit to team and office goals and core values
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualification associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at ********************
Case Manager - Foster Care
Clinical case manager job in Murfreesboro, TN
Our Company
StepStone Family & Youth Services
Overview Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today! Responsibilities
Receives/responds to incoming calls from referral sources/potential clients and exchanges information to identify the clients' needs and consults with Director of Clinical Management to determine the Company's ability to meet them.
Completes all viable referrals by setting up and carrying out pre-screening assessments, completion of pre-screening reports, and preparation of case proposals and other related pre-admission paperwork (i.e., obtains authorization for payment, coordinates availability of an appropriate treatment team).
Oversees, directs and supervises field staff assigned in assisting with pre-screening process.
Accesses national/state/company account information, including the account names and terms of contracts or other past payer agreements, as appropriate.
Consults with third party representatives regarding client benefit coverage, client financial responsibility, company service authorization and specific reimbursement procedures. Presents company's services, interprets potential reimbursement options and negotiates reimbursement levels with third party payer.
Contacts referral sources to advise them of case acceptance and provides information on the clinical team responsible for client's case.
Develops/maintains a working knowledge of all services/resources provided by the Company and services available within the community. Assists in identifying alternative community service sources when company solutions are not appropriate or available.
Maintains relationships with standard referral sources and payer case managers. Contacts identified referral sources and seeks referrals as appropriate. Records outcome of calls and keeps the SAR informed.
Monitors/tracks referral sources' satisfaction levels, tracks/reports on conversion ratios and provides summary reports to management at requested intervals.
Implements/maintains, with the up line management, operational processes to ensure compliance with Company policies, requirements and regulatory mandates.
Adheres to and participates in Company's mandatory HIPAA privacy program/practices and Business Ethics and Compliance programs.
Participates in quarterly growth planning meetings/activities including discussions around staffing and recruitment needs.
Participates in special projects and performs other duties as assigned.
Qualifications
Bachelor's degree in a human services field or nursing field.
Valid driver's license.
Must have two years of experience with case management or related discipline
Must be able to communicate both verbally and in writing.
About our Line of Business StepStone Family and Youth Services, an affiliate of BrightSpring Health Services, provides the full spectrum of support to children in need of alternative, safer, and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management and education. For more information, please visit *********************** Follow us on Facebook and LinkedIn. Salary Range USD $41,600.00 - $45,760.00 / Year
Auto-ApplyLicensed Clinical Social Work Supervisor (LCSW)
Clinical case manager job in Clarksville, TN
Job DescriptionBenefits:
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Vision insurance
Ellie Mental Health is now in Tennessee!
About Ellie: Ellie Mental Health is a rapidly growing organization dedicated to reducing the stigma around mental health and innovating ways to provide accessible, high-quality care. Our clinics aim to eliminate obstacles in mental health services, creating a supportive environment for both clients and staff. Our core values include authenticity, humor, compassion, creativity, acceptance, and determination.
Position Overview: Were looking for a passionate Licensed Clinical Social Worker (LCSW) Supervisor to join our team in Middle Tennessee. In this role, you will work directly with clients and provide supervision to therapists pursuing licensure. If you thrive in a flexible, creative, and compassionate environment, we want you!
Key Responsibilities:
Assess client needs, create treatment plans, provide therapy, and maintain accurate documentation.
Supervise LMSWs working toward full licensure.
Deliver excellent customer service and collaborate with a dynamic team.
Develop creative interventions to help clients meet their goals.
Maintain a minimum of 27 service hours per week (including supervisees).
Coordinate with case managers, families, medical personnel, and other staff as needed.
Attend clinical meetings and trainings.
Perform other duties that support the clinics mission and operations.
Required Qualifications:
Masters degree in a behavioral science or related field.
3+ years of clinical experience with LCSW licensure and supervisor training.
Proficient in completing intakes, treatment plans, and clinical case notes.
Strong communication skills and the ability to set healthy boundaries.
Comfortable working with diverse clients.
Familiarity with Office 365 and EHR systems (Valant experience a plus).
Ideally credentialed with insurance panels.
Please Note: Ellie clinics are independently owned and operated by franchisees. Employment matters, including hiring and employee benefits, are handled directly by the franchisee.
Ellie Mental Health is an equal opportunity employer and is committed to inclusivity. We do not discriminate based on race, sex, religion, national origin, disability, sexual orientation, or other protected categories. Applicants with disabilities may request reasonable accommodations under the ADA.
Advanced Practice Clinician
Clinical case manager job in Lebanon, TN
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
VIP Lebanon Pt Svcs
Job Summary:
The Advanced Practice Clinician (NP/PA) is service/physician aligned, managing a distinct patient population. The APC may be required to perform some outpatient and inpatient care and facilitate discharges/outpatient follow up. The APC has a strong foundation in evidenced based practice/education and is responsible for ensuring adherence to clinical pathways/protocols and ensures an environment of safe quality care. The APC demonstrates advanced level of medical and nursing knowledge, clinical/technical competence, sound clinical judgement, professional communication skills, timely and compliant documentation, and responsible for professional development and competency validation.
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KEY RESPONSIBILITIES
Assessment of Health Status
Performs and documents in the medical record a complete history and physical examination for acute and complex chronically ill patients
Orders and collects data using appropriate assessment techniques, relevant supporting diagnostic information and diagnostic procedures where indicated.
The APC may serve as the first responder for both nursing and staff in the event of patient status changes, orders, and in situations requiring procedural and resuscitative interventions.
Assesses for risks associated with the care of the acute and complex chronically ill patient including medication side effects, immobility, impaired nutrition, fluid, and electrolyte imbalance, immunocompetence, invasive interventions and diagnostic procedures.
Coordinates daily clinic schedule with the attending physician team, presents patient report, collaborates in plan of care, and follows assigned patient population.
Manages diagnostic tests through ordering, inter
Formulates Plan of Care
Identifies expected outcomes from diagnosis and formulates and documents a plan of care to address complex acute and chronic health care needs.
Utilizes evidenced based practice guidelines or protocols in an individualized, dynamic plan of care that can be applied across the continuum.
Implements and modifies plan of care
Prescribes diagnostic strategies and therapeutic interventions both pharmacologic, non-pharmacologic, and surgical, needed to achieve expected outcomes.
Manages further diagnostic tests through ordering, interpretation, performance, and supervision.
May perform advanced procedures consistent with privileges and competency validation, including minor suturing, complex wound management, line and tube placements and removals
Communication and Collaboration
Maintains ongoing communication and collaboration with interdisciplinary health care team.
Facilitates and communicates with patient, family, and staff to promote c
Documentation
Documents/dictates key components of patient's progress via daily progress note, transfer, and discharge summary, and/or clinic note where applicable. (h&p, daily progress notes, plan of care, problem lists, procedure notes, acute event note, discharge summaries in medical record per specific patient unit or service, death summary)
Documentation is timely, meets critical care compliance standards and captures patient acuity.
Professional Practice
Demonstrates Professional Practice behaviors including preceptor/mentoring, education and instruction of students, nursing staff, nurses, graduate, and novice APCs
Seeks opportunities for active engagement in research and the analysis of evidenced based practice.
Actively participates in Grand Rounds, APN council meetings, faculty and unit meetings, M&M presentations.
Maintains CEUs, and membership in a professional organization.
TECHNICAL CAPABILITIES
Our Nursing Philosophy:
We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.
As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:
Affordable High Quality Health Plan Options
Dental and /or vision plan
403 (b) retirement plan
Paid Time off (flex PTO)
Tuition Reimbursement and adoption assistance (maximums applied)
Short-Long term disability
Subsidized backup childcare
And many more... Ask us about our current inpatient nursing supplemental Pay Program!
Achieve the Remarkable:
Learn more about VUMC Nursing here.
Core Accountabilities:
Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.
Core Capabilities :
Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Position Qualifications:
Responsibilities:
Certifications:
LIC-Licensed Nurse Practitioner - Tennessee, LIC-Physician's Assistant Certified - Tennessee
Work Experience:
Relevant Work Experience
Experience Level:
1 year
Education:
Master's
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
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