Clinical case manager jobs in San Bernardino, CA - 992 jobs

Registered SUD Counselor (Clinical Technician) Type: Hourly, Full-Time, Non-Exempt Compensation: $21-23 hourly Benefits: Health Insurance (Medical, Vision, Dental) PTO (Vacation, Sick) Equity Shares (ESOP) Available Shifts: AM (6:30am - 3:00pm) PM (2:30pm - 11:00pm) NOC (10:30pm - 7:00am) Key Responsibilities: Direct Client Care: Support patients struggling with addiction and mental health disorders through daily activities and programming, appointments, and crisis intervention. Safety Checks: Conduct regular physical checks on all patients within care (a.k.a. "rounds"). Intakes & Discharges: Play a leading role in patient intakes and discharges from the treatment facility, ensuring all clients feel comfortable and welcome. Medication Observation: Monitor and document client self-administration of medications in accordance with the facility's policies and procedures. Group Facilitation: Participate in and facilitate substance use disorder (SUD) and/or mental health group sessions. Documentation: Take all required notes in the company's electronic medical record system (KIPU). Requirements Qualifications: License/Credentials: RADT, SUDRC, or RAC (required); candidates who are willing to get their RADT/SUDRC/RAC (9-hour online course) are encouraged to apply Education: High School Diploma / GED or Bachelor's Degree (preferred); Students at Alcohol and other Drug (AOD) and Substance Use Disorder (SUD) schools are highly encouraged to apply. Experience: 1+ years of behavioral healthcare experience (preferred) Additional: Valid CA Driver's License (required) Current Health Screen / Physical (required) TB Test Clearance (required) Important Qualities: Compassion for clients and employees in all interactions Strong professional ethics, boundaries, and integrity Positive attitude and emotional composure Values of ownership, accountability, and reliability Company Description: Akua Behavioral Health is California's leading mental health and substance abuse treatment center. We provide our clients with individualized, compassionate treatment from Master's and Doctorate level clinicians across various levels of care at fully licensed and accredited facilities throughout Northern and Southern California. To give our clients the best chance at lasting recovery, we pioneered an integrative East-meets-West approach that combines Western evidence-based treatment with holistic Eastern traditions to treat the mind, body, and spirit. Our mission is to create an environment of healing and transformation for each client seeking change. Salary Description $21-$23/hr

Case Manager External Description: The Case Manager is responsible for health care management and coordination, within the scope of licensure, for members with complex and chronic care needs. The Case Manager delivers care to members utilizing the nursing process and effectively interacts with members, care givers, and other interdisciplinary team participants. The Case Manager will assist with closing gaps in care and resolving barriers that prevent members from attaining improved health. The Case Manager will connect with members telephonically. General Duties/Responsibilities: (May include but are not limited to) 1. Coordinate care by serving as a resource for the member, their family and their physician. 2. Ensure access to appropriate care for members with urgent or immediate needs facilitating referrals/authorizations within the benefit structure as appropriate. 3. Complete comprehensive assessments within their scope of practice that includes assessing the member's current health status, resource utilization, past and present treatment plan and services. 4. Collaborates with the member, the PCP and other members of the care team to implement a plan of care. 5. Interfaces with Primary Care Physicians, Hospitalists, Nurse Practitioners and specialists on the development of care management treatment plans. 6. Provide education and self-management support based on the member's unique learning style. 7. Assists in problem solving with providers, claims or service issues. 8. Works closely with delegated or contracted providers, groups or entities to assure effective and efficient care coordination. 9. Maintains confidentiality of all PHI in compliance with state and federal law and Alignment Healthcare Policy. Supervisory Responsibilities: None. Minimum Requirements: 1. Minimum Experience: a. 1-3 years clinical experience, 2 or more years of case management experience; or any combination of education and experience, which would provide an equivalent background. b. Health Plan experience preferred 2. Education/Licensure: a. Must have and maintain an active, valid, and unrestricted RN or LVN license in the state for which you are applying 3. Other: a. Possess a high level of understanding of community resources, treatment options, home health, funding options and special programs b. Extensive knowledge of the management of chronic conditions c. Excellent verbal and written communications skills d. Team player who builds effective working relationships e. Ability to work independently f. Experience using standardized clinical guidelines required g. Strong organizational skills h. Ability to operate PC-based software programs including proficiency in Word, Excel and PowerPoint Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. City: Orange State: California Location City: Orange Schedule: Full Time Location State: California Community / Marketing Title: Outpatient Case Manager (TEMPORARY) Company Profile: Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time. By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community. EEO Employer Verbiage: On August 17, 2021, Alignment implemented a policy requiring all new hires to receive the COVID-19 vaccine. Proof of vaccination will be required as a condition of employment subject to applicable laws concerning exemptions/accommodations. This policy is part of Alignment's ongoing efforts to ensure the safety and well-being of our staff and community, and to support public health efforts. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ******************.

Initiate, complete and follow up on the admissions, assessment, and referral process. Communicate in a professional manner, obtain accurate information, and make appropriate placements in BHS facilities and appropriate referrals into other treatment programs. May be assigned to special projects. QUALIFICATIONS: Following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act. Bilingual abilities may be required within certain BHS programs. Case Manager I - High school diploma or equivalency. Registered and enrolled in a state-recognized chemical dependency counselor program or progress towards certification, as a Substance Abuse Counselor, with six months' substance abuse experience. Case Manager II - High school diploma or equivalency. Required current certification number issued from a statewide or nationwide credentialing body (i.e. CCAPP, CADPT) received upon completion of passing the California Certification exam. Two years supervised experience working in substance abuse and/or a related field. Must have valid California driver's license and liability insurance if driving personal vehicle on BHS business. Vision, hearing, manual dexterity and eye hand coordination must be adequate for performance of job duties. Able to sit at desk, use keyboard, write and physically perform other job duties. Able to move about the facility to observe clients and staff. Qualifications QUALIFICATIONS: Following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act. Bilingual abilities may be required within certain BHS programs. Case Manager I - High school diploma or equivalency. Registered and enrolled in a state-recognized chemical dependency counselor program or progress towards certification, as a Substance Abuse Counselor, with six months' substance abuse experience. Case Manager II - High school diploma or equivalency. Required current certification number issued from a statewide or nationwide credentialing body (i.e. CCAPP, CADPT) received upon completion of passing the California Certification exam. Two years supervised experience working in substance abuse and/or a related field. Must have valid California driver's license and liability insurance if driving personal vehicle on BHS business. Vision, hearing, manual dexterity and eye hand coordination must be adequate for performance of job duties. Able to sit at desk, use keyboard, write and physically perform other job duties. Able to move about the facility to observe clients and staff. Recovering individuals must have a minimum two years clean, sober and abstinent to be considered for employment.

Join Us in Transforming Lives Every Day At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives. Job Type: Full-tine, Non-exempt Hours: 12-hour shifts 6pm-6am. Must be available evenings, holidays, and weekends as required. Work Setting: In-person Location: Azusa, CA Travel: None Summary of Functions: The Organ Case Manager II (OCM II) is responsible for managing organ allocation, coordinating recovery efforts, and ensuring the timely and accurate recovery of organs for transplant and/or research purposes. This role requires strict adherence to OneLegacy policies and procedures, along with compliance to regulations from UNOS, AOPO, and applicable federal, state, and local laws. As part of the OneLegacy team, the incumbent will embrace and uphold the organization's core values. A condition of employment requires that the incumbent learn and abide by the core values of OneLegacy. Duties & Responsibilities: Essential Job Functions: Organ Allocation and Recovery Coordination System Proficiency: Maintain expert-level proficiency in the use of all systems involved in electronic organ allocation, including Digital Donor and UNET. Ensure the ability to perform accurate organ allocations even during system outages, with a thorough understanding of backup procedures. Organ Allocation Optimization: Maximize organ allocation effectiveness by ensuring timely offers, conducting organ-specific testing, managing logistics for courier services, activating recovery surgeons, and providing clear communication with transplant centers. Recovery coordination: Coordinate and arrange transportation for recovery surgeons when necessary. Dispatch and direct appropriate recovery personnel to organ recovery sites. Provide detailed instructions to procurement staff and ensure clarity in the recovery process. Verify and document all recovery activities, including time of death, anatomical details, and diagnostic testing results. Oversee courier operations and confirm safe and timely delivery of recovered organs. Local and National Organ Placement: Coordinate organ allocation for local, regional, and national transplant centers, including Heart, Lungs, Liver, Kidneys, Pancreas, Small bowel, and other organs for transplant or research. Organ Biopsy Coordination: Facilitate organ biopsy processes and ensure timely reporting of biopsy results to the relevant Organ/Tissue/Research Centers. Accurate Documentation: Maintain accurate and real-time documentation in systems like Digital Donor, UNET, and other assigned platforms for all cases coordinated. Ongoing Communication: Maintain continuous communication with Procurement Staff, Family Care Center, Family Services, and Leadership/Administrator on Call (AOC) Notify the Manager/AOC of any unusual circumstances during organ placement and recovery processes. Adverse Lab Value Reporting: Timely report adverse lab values, such as positive cultures, to the appropriate Organ/Tissue/Research Centers. Post-Recovery Follow-up: Conduct post-recovery follow-up, including feedback on UNET, potential transplant recipients (PTR), and organ disposition. Organ Disposition: Ensure that unsuitable organs are discarded appropriately in accordance with established guidelines. Shift Handover and Communication: Conduct thorough and accurate shift exchanges with oncoming staff to ensure smooth continuity in organ allocation and recovery. Staff Training: Assist in the training / precepting of new staff and provide ongoing education under the guidance of management. Medical Terminology and Medical Knowledge Resource: Utilize experience in the medical field and education to triage medical questions from transplant centers to appropriate medical director. Review and interpret laboratory and radiologic donor findings during case review to provide quality review of donor report to transplant centers. General Expectations Punctuality and professionalism: Report to shifts on time, maintain professional behavior, and adhere to OneLegacy's standards of conduct. Maintains proper phone etiquette and professional behavior at all times when on duty. Supports the organization's Standards of Professional Conduct as outlined in the OneLegacy Employee Handbook, and the mission, vision and values. Attends required staff meetings, training programs and/or in-services as deemed necessary by the immediate Manager, Director or CEO. Stays professionally current through attending continuing education, in-service, and professional meetings and conducting professional reading and obtains and maintains valid licenses and certificates as needed. Subject to ongoing performance feedback by management, including but not limited to an annual performance appraisal. Ongoing adjustments to performance are required in order to meet targeted goals and expectations. Failure to meet performance expectations may/will result in disciplinary action. Completes all other duties as assigned by the department management. As necessary, performs laboratory maintenance in accordance with policy and procedures. Maintains annual vaccinations and immunizations as required. Job Qualifications and Requirements: Education: Bachelor's degree (BS) from an accredited four-year college/university or Associate's degree from a 2-year program (AS) with at least 2 years of medical/clinical experience or medical specialty certification (e.g., EMT) with at least 2 years of medical/clinical experience. 2 years of experience at an Organ Procurement Organization or Transplant Center; and LVN or RN license. Experience: 3 years of Industry Experience is preferred. Minimum requirement of 1 year of experience in OCM I and pass required placement assessment. Certificate/License Requirements: LVN or RN license. Required to have a current California state driver's license, auto insurance based on state minimal insurance coverage standards and reliable automotive transportation throughout employment at OneLegacy. Salary Range: $76,213 - $92,206 Night Shift differential The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Benefits Medical/Dental/Vision Plans -Employer pays 90% of premium cost for employee and their dependents 19 days of PTO 2 Floating Holidays 10 Holidays Life Insurance Supplemental Life Insurance Wellness Plans Employee Assistance Program Pet Insurance Gym Onsite Mileage Reimbursement to applicable positions Tuition Reimbursement Employee Referral Program 403b Retirement Plan with an annual discretionary 8% Employer contribution School Loan Forgiveness

Working at Easterseals Southern California is an opportunity to make profound and positive differences in people's lives. At ESSC, you'll join a team of caring colleagues who support each other, encourage collaboration and refine clinical skills to benefit the participants we serve. Starting salary ranges from $84,000 to $90,000 OVERVIEW OF POSITION: Under general direction, reviews delivery of behavior programs to subcontracted vendor participants based on the principles of Applied Behavior Analysis (ABA). Ensures subcontractors provide adequate caregiver training; assures the development and delivery of specific intervention activities in accordance with the treatment plan by auditing subcontracted vendors and monitoring development of children diagnosed on the Autism Spectrum Disorder (ASD). ESSENTIAL FUNCTION: Evaluates subcontracted vendor's programs for quality assurance by observing procedures at locations throughout the organization's territory. Reviews and approves treatment plans and progress reports submitted by the subcontracted vendor(s). Assures authorization is active for each participant receiving subcontracted therapy and participant is making progress toward established goals. Troubleshoots and resolve subcontracted vendor/parent concerns, e.g. expired authorization, monitoring vendor productivity, or ensuring participant receives appropriate level of care. Evaluates effective subcontracted vendor service by reviewing participant assignments to a subcontracted vendor and the adequacy of communication to relevant parties (e.g., family, administrative assistant, etc.). Participates in all monthly meetings. Conducts annual vendor audits and corresponding written follow-up as assigned by the Director. Prepares and reports monthly caseload status including participant concerns and progress, and vendor concerns. Performs other duties as assigned. EDUCATION: Master's degree from an accredited college or university with a concentration in early childhood education/development, early childhood special education, special education, psychology or related field.|Must be a Board Certified Behavior Analyst (BCBA); Marriage Family Therapist (MFT) or licensed psychologist preferred. EXPERIENCE: 3 years of related professional experience working with children with Autism Spectrum Disorders (ASD) in a multi- disciplinary team setting preferred. KNOWLEDGE, SKILLS, ABILITIES: Advanced knowledge of scientifically-validated methodologies and approaches found to benefit children with ASD; familiar with current related research findings. Expertise in approaches to intervention based on the science of Applied Behavior Analysis. Competent in employing and directing behavior analytic methodologies including Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA). Expertise in all empirically evaluated assessment and intervention strategies related to program and service delivery for individuals with ASD. Strong clinical, administrative, and leadership skills. Case management experience required. Able to interpret and implement policies, procedures, and regulations. Able to consistently demonstrate good judgment and decision-making skills. Ability to maintain customer service orientation and professionalism in all interactions. Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to children and their families and maintain positive affect. Ability to exercise discretion and maintain a high level of confidentiality to handle sensitive and confidential situations and documentation. Very good working knowledge of Microsoft Office (Outlook, Word, Excel, etc.) and related computer software. Must have and maintain current CPR certification card. Ability to pass a post-offer physical examination and a TB test. Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Carrying/Lifting: Occasional Standing: Occasional Sitting: Frequent Walking: Occasional Repetitive Motion/Activity: Frequent speaking, listening to clients, staff, and other professionals in meetings and on the telephone. Visual Acuity: Maintaining close visual attention to write reports and to work at a computer. Travel: This position requires up to 50% local travel. Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration. Environmental Exposure: Good working conditions with almost complete absence of disagreeable elements. Exposure to unpleasant or hazardous working conditions (noise, heat, dust, bodily fluids, etc.) less than 5% of work time

At Alliance Recovery, we are committed to empowering individuals on their journey to recovery. We are seeking a skilled and compassionate Case Manager to join our team. In this role, you'll provide direct client services, coordinate vital resources, and act as the bridge between clients, their families, the clinical team, and community partners. Your work will ensure that every client receives consistent, high-quality care and support throughout treatment. Key Responsibilities Manage a caseload with professionalism and care Complete admission notes and maintain accurate case records per policy Provide consistent updates to families and the clinical team regarding client progress Coordinate services with external providers and community resources Facilitate 1-2 recovery groups per week for assigned clients Document all client interactions, progress, and assessments promptly Continuously evaluate client needs in both mental health and substance recovery Communicate effectively and assertively with clients, staff, and partners Qualifications ✅ Active Substance Use Disorder Credential ✅ Minimum of 1 year of case management experience in substance abuse treatment ✅ CPR & First Aid certified (or willingness to obtain upon hire) Strong knowledge of addiction, recovery models, and treatment approaches Excellent written and verbal communication skills Professional, compassionate, and committed to confidentiality Highly organized, self-directed, and adaptable in a fast-paced environment Why Alliance Recovery? ???? Monday-Friday schedule (no late nights or weekends) Supportive, mission-driven team environment Opportunities for growth and professional development A meaningful career where you can truly make a difference ???? How to Contact Us: Please send your resume and/or cover letter to ***********************.

JOB SUMMARY: The Case Manager uses InterQual criteria to evaluate the appropriateness of admissions, concurrent stay and readiness for discharge. She/he assures correct level of care: critical, telemetry, acute, observation, for all patients. The Case Manager provides an efficient, coordinated approach to clinical management, with an emphasis on discharge planning, care coordination and utilization management activities for select patient populations across the continuum of programs and services at GMC. The essential functions of the Case Manager require constant collaboration with the Social Workers, Nursing staff, Financial Counselors, Medical Staff to coordinate the care of patients in a proactive manner. The position requires the full understanding and active participation in fulfilling the mission of GMC - Garfield Medical Center. It is expected that the employee demonstrate behavior consistent with the core values. The employee shall support GMC - Garfield Medical Center strategic plan and goals and direction of the performance improvement plan. EDUCATION, EXPERIENCE, TRAINING RN License in the State of California required. Certified Case Manager preferred. Meets education and competency requirements for position. BCLS Card AHA required.

. DMH Adult mental health program provides services to clients in the office as well as in the field. Clients range from 16+ in our TAY and Adult program. Key Responsibilities Ensure that clients are accessing all available benefits. Completion of DMH documentation within 24 hours of service delivery. Provide referrals and linkages to meet client's needs. Participates in staff meetings, team meetings and in-service trainings. Other duties as assigned. Group facilitation. Education and Knowledge, Skills and Abilities Must possess a basic understanding of all ages of development (birth-59 years old), child abuse, substance abuse issues, impact of trauma, and self-sufficiency issues. Prefer experience in trauma-informed care. Prefer experience with Los Angeles County Department of Mental Health Documentation. Must be open to a flexible work schedule that may include evenings and/or weekends. Must be able to pass background/criminal check. Bilingual English/Spanish is desirable. Valid California Driver's License, proof of insurance. BA degree in related field. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100

Benefits: Dental insurance Health insurance Paid time off Asana Recovery, named as one of Newsweek's “America's Best Addiction Treatment Centers” in 2025, is looking to add an experienced Case Manager to our outpatient clinical team. * Must have valid Drivers License with No Restrictions * TBD SUMMARY:The role of the Case Manager is crucial for ensuring the success of a patient while in outpatient treatment. The Case Manager is ultimately responsible for the support and mentoring of their patients throughout their outpatient stay. Daily responsibilities will vary from doing intake assessments, discharge planning, crisis intervention, one-on-one sessions, group facilitation, job coaching, and other tasks to support the patient's treatment plan. Documentation of these activities in Kipu will be required. REQUIREMENTS: Current certification through CADC/CATC/SUDCC as a Certified Alcohol and Drug Counselor Current registration through RADT/RAC/SUDRC as a Registered Alcohol and Drug Technician Ability to run 1 to 2 groups per day as needed. Experience as a Case Manager with strong professional references attesting to a high degree of clinical sophistication Advanced knowledge of the 12-step treatment model and its application in residential treatment Specific knowledge is helpful in process addiction and treatment resources Advanced assessment, treatment planning, discharge planning, and documentation skills Knowledge of treatment and referral communities in Southern California Knowledge of dual diagnosis treatment practices including non-pharmacological symptom management techniques Current certification in First Aid/CPR Valid California Driver's license Required education: High school or equivalent On the job training is provided. Compensation: $24.00 - $32.00 per hour What We Do At Asana Recovery, we follow the Asana Recovery Way, our comprehensive approach to treating patients, collaborating with industry professionals, and engaging with our staff. Our goal is to create a nurturing environment where patients can acknowledge and understand addiction, embrace a productive lifestyle, and find fulfillment through helping others. Interested in joining our team? Check our latest job openings The goal for us at Asana Recovery is to encourage long term rehabilitation for each of our patients. We know that addiction is a life long struggle, but with the right treatment and mindset, it is possible to a achieve a life free of substance abuse. To accomplish these goals, we use evidence-based programs proven to be effective in treating substance use disorders. By implementing these services, we can ensure a higher success rate and prevent relapses in the future.

Full-time Description Lutheran Social Services of Southern California began in December 1944 when a group of Lutheran congregations in San Diego came together to discuss how to better assist families in need. They began discussing how to form a Welfare Commission. Their vision expanded when they came together with another group of Lutheran congregations in Los Angeles having the very same conversation. Lutheran Social Services of Southern California was officially incorporated in 1946 as a 501(c)(3) non-profit social service agency. The mission has stayed true to its earliest beginnings, to be a servant to those in need. Today LSSSC serves thousands of individuals and families throughout Southern California with over 70 different programs/services at nearly 20 different locations. We are part of the Lutheran Services in America (LSA) network and strive to serve those in need with dignity and respect. Lutheran Social Services of Southern California's Mission: Ignited by faith, we live out God's love by embracing, equipping, and empowering vulnerable individuals, families, and communities toward self-sufficiency. Requirements POSITION SUMMARY: Under the supervision of the Program Director or Program Manager (or designated supervisor), the Community Supports (CS) Case Manager I, II, III is responsible for managing and overseeing all case management activities for the assigned programs, including the Victim Intervention program and housing resources. This position focuses on client-centered care, providing support to individuals and families in accessing resources such as victim services, housing navigation, and other related social services. Additionally, the role involves ensuring timely and accurate service delivery and actively contributing to the creation and implementation of trauma-informed programs that meet the unique needs of clients. Essential Duties and Responsibilities: Other duties may be assigned as needed. · Program Oversight & Compliance o Review and ensure adherence to the scope of work requirements for Cal AIM Housing Navigation/Sustainability program, as outlined by the Program Director/Manager. o Fulfill program or contract requirements as directed by the Program Director/Manager. · Client Support & Case Management o Provide culturally responsive, empathetic care, maintaining appropriate boundaries while serving clients in the housing navigation services, and other related social services. o Ensure client eligibility for services and assess client needs, including those specific housing support, and broader social services. o Deliver case management services, including but not limited to intake, assessment, care planning, linkage, and coordination with community resources, with a special focus housing navigation and sustainability, and related social services. o Assist clients in navigating housing resources, such as emergency shelters, permanent supportive housing, housing retention, and other community-based housing services. o Monitor and track client charts monthly, ensuring service provision is documented and compliance with program policies is maintained. Follow up on charts that are not in compliance. o Complete timely, accurate documentation in accordance with program policies and guidelines. · Confidentiality & Reporting o Securely store client charts and ensure confidentiality, particularly when dealing with sensitive information related to victims of crime, housing services, and social support services. o Complete Incident Reports within 24 hours of an incident. o Notify the Program Manager/Director of any client, program, staff, or agency issues or concerns as they arise. o Follow all HIPAA compliance standards to ensure privacy and confidentiality. · Administrative Support o Attend all scheduled meetings, supervision sessions, and training. o Submit timecards, time-off requests, and activity logs in a timely manner. o Provide required reports to the Program Manager or Coordinator according to the established schedule. o Provide back-up support to other staff as needed. · Quality Assurance & Networking o Participate in Peer Review chart audits to ensure quality service delivery. o Develop and maintain a network of resources and referrals appropriate for client needs, with a specific emphasis on victim services, housing navigation, and related social services. o Schedule visits with service providers, community partners, and guest speakers to provide client education and support related to housing, victim services, and social services. o Engage in outreach activities, network-building events, and community resource fairs to expand referral networks and linkages to resources for victims of crime, individuals needing housing support, and other social service needs. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: · Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully, Develops alternative solutions; Works well in group problem solving situations. Uses reason even when dealing with emotional topics. · Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs. Responds to requests for service and assistance; Meets commitments. · Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting. Keeps emotions under control; Remains open to others' ideas and tries new things. · Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Responds well to questions; Demonstrates group presentation skills; Participates in meetings. · Written Communication - Writes clearly and informatively; edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. · Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members. · Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. · Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. · Assessments and Care Planning - Demonstrates ability to complete a thorough Psychosocial Assessment Care Plan to identify client needs and develop plans to address identified needs and show outcomes. · Knowledge of Community Resources - Demonstrates knowledge of community resources and ability to research and develop comprehensive resource lists to serve clients effectively. · Ethics - Works with integrity and ethically; upholds organizational values. · Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generate questions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. · Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience: High School Diploma with 2 years of experience or a bachelor's degree with 1 years of experience or a master's degree in social work or related field with internship plus six or more months experience in Case management. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual must have a very good knowledge of Word processing software and Excel spreadsheet software. Driving: Clear California Driver's License (Must allow DMV check before hire with monitoring throughout employment) a working vehicle and proof of current vehicle insurance as required in the driving policy. Certificates and Licenses: No certifications needed. Supervisory Responsibilities: This job has no supervisory responsibilities. Salary Description $21.20-$26/ hour DOE

“They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare What You Will Do to Change Lives The Case Manager Substance Use Counselor Certified serves as the primary support and case manager for individuals with mental illness by assisting them to live as independently as possible in their chosen community, focusing on substance abuse and addictions. Shifts Available: Full-Time | DAYS | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $26.46 - $32.69. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) High School Diploma or GED and three (3) years of experience in behavioral health which involved direct participant contact providing mental health services including interviewing and referring participants and performing crisis intervention. Certified Advanced Alcohol and Drug Counselor (CADC), or Certified Addiction Treatment Counselor (CATC), Substance Use Disorder Certified Counselor (SUDCC, SUDCC II, III, IV) All certifications must be maintained for duration of employment Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes Sensitivity to multi-cultural populations and issues Must be credentialed as a qualified mental health professional, where applicable Must be at least 18 years of age Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment What's In It for You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. TAO South is a community-based program, serving adults ages 18+. EOE AA M/F/V/Disability *May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Alcohol and Drug Counselor, Substance Use Disorder Counselor, Mental Health Worker If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Job DescriptionWithin the chain of command, the mentor's and companion's direct supervisor is the client's respective Case Manager. The mentor/companion reports to the case manager for all aspects of client care. It is then the case manager's responsibility to report directly to the client's family members, financial guarantors and treatment providers. This set-up serves to protect and nurture the mentor/client and companion/client relationship, ensuring that mentors/companions can focus their time and energies on their client, building rapport and a foundation of trust. The case manager will additionally communicate with the client, hour dependent, to further support their process in the case management program, making changes as needed. RESPONSIBILITIES Core duties and responsibilities include but are not limited to the following: ● Have weekly, bi-weekly, or monthly sessions with the client in efforts to further support their experience within the case management program, making changes as needed. (frequency of sessions is service dependent) ● Responsible for consistent communication with all appropriate members of a client's team, including the client, the respective mentor/companion, family members, clinical providers, non-clinical providers and financial guarantors. ● Develop and revise client reintegration plans as needed. ● Provide phone support for clients. ● Case managers protect and nurture the mentor/client and companion/client relationship by communicating with all outside parties. ● Devote time to respective mentors/companions, collaborating alongside them and offering phone support and supervisory communication. ● Provide pre-approval for reimbursement as related to any out-of-pocket expenses incurred by mentors and companions on behalf of Camden Case Management business. ● Document all interactions or discussions with any member of the team, including the client, and/or mentor/companion. ● Manage all information relating to toxicology screens (via urine samples). ● Manage all medication management in conjunction with the mentors/companions. MUST have a valid driver's license and be willing to transport clients if/when needed We do our best to schedule everyone regularly, but it's important to understand that hours can fluctuate depending on things like client demand, coverage needs, or seasonal changes. There may be times when hours are reduced, so we encourage team members to have/ maintain other gainful employment. This is a W-2 position. This is an on-call/ as-needed position. Powered by JazzHR U7wPCHp6RU

Case Manager, SNP External Description: The SNP Case Manager is responsible for health care management and coordination, within the scope of licensure, for members with complex and chronic care needs. The SNP Case Manager delivers care to members utilizing the nursing process and effectively interacts with members, care givers, and other interdisciplinary team participants. The Case Manager will assist with closing gaps in care and resolving barriers that prevent members from attaining improved health. The SNP Case Manager will connect with members telephonically. General Duties/Responsibilities: (May include but are not limited to) 1. Coordinate care by serving as a resource for the member, their family and their physician. 2. Ensure access to appropriate care for members with urgent or immediate needs facilitating referrals/authorizations within the benefit structure as appropriate. 3. Complete comprehensive assessments within their scope of practice that includes assessing the member's current health status, resource utilization, past and present treatment plan and services. 4. Collaborates with the member, the PCP and other members of the care team to implement a plan of care. 5. Interfaces with Primary Care Physicians, Hospitalists, Nurse Practitioners and specialists on the development of care management treatment plans. 6. Provide education and self-management support based on the member's unique learning style. 7. Assists in problem solving with providers, claims or service issues. 8. Works closely with delegated or contracted providers, groups or entities to assure effective and efficient care coordination. 9. Maintains confidentiality of all PHI in compliance with state and federal law and Alignment Healthcare Policy. Supervisory Responsibilities: None. Minimum Requirements: 1. Minimum Experience: a. 1-3 years clinical experience, 2 or more years of case management experience; or any combination of education and experience, which would provide an equivalent background. b. Health Plan experience preferred 2. Education/Licensure: a. Must have and maintain an active, valid, and unrestricted RN or LVN license in the state for which you are applying 3. Other: a. Possess a high level of understanding of community resources, treatment options, home health, funding options and special programs b. Extensive knowledge of the management of chronic conditions c. Excellent verbal and written communications skills d. Team player who builds effective working relationships e. Ability to work independently f. Experience using standardized clinical guidelines required g. Strong organizational skills h. Ability to operate PC-based software programs including proficiency in Word, Excel and PowerPoint Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. City: Orange State: California Location City: Orange Schedule: Full Time Location State: California Community / Marketing Title: SNP Case Manager (TEMPORARY) Company Profile: Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time. By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community. EEO Employer Verbiage: On August 17, 2021, Alignment implemented a policy requiring all new hires to receive the COVID-19 vaccine. Proof of vaccination will be required as a condition of employment subject to applicable laws concerning exemptions/accommodations. This policy is part of Alignment's ongoing efforts to ensure the safety and well-being of our staff and community, and to support public health efforts. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ******************.

Statement of Purpose Initiate, complete and follow up on the admissions, assessment, and referral process. Communicate in a professional manner, obtain accurate information, and make appropriate placements in BHS facilities and appropriate referrals into other treatment programs. May be assigned to special projects. Major Tasks, Duties and Responsibilities Following is a general listing of the job duties inherent in this position. The employee will also perform other tasks and special projects as assigned or required. Displays advanced knowledge of: drug and alcohol dependency, mental health, and family systems; referrals, both inside and outside of the BHS treatment system; housing and other resources in the community; and, the philosophy and approach of the 12-Step model of recovery (e.g., AA, CA, NA, Alanon). Provides comprehensive reports for assignments and specific projects. Completes outcome evaluations as required. Maintains accurate records and files. Writes clear statements, summarizing client's feelings, expressions, resistance and response to their assessment recommendations. Includes letters to referral agencies, courts/probation. Maintains and updates current waiting lists for all modalities for BHS and/or outside treatment referrals. Confronts behavioral changes, identify a crisis, and recognizes when additional assistance is necessary. Interprets and summarizes information gathered during an assessment; provides appropriate referrals and treatment recommendations. Screens for and identifies co-occurring disorders and provides appropriate referrals, including medical, mental health, and HIV/AIDS. Conducts personal clothing and property searches as required. Conducts urinalysis drug testing and/or pregnancy screening as required. Insures that all consent forms are accurately completed and signed. Completes other client registration forms as necessary. Determines client's fiscal status (including third party payer information and verification) and determines fees, if applicable for programs. Demonstrates ethical and professional behavior. Conveys respect for cultural and lifestyle diversities of clients and staff. Maintains cultural sensitivity at all times. Represents BHS well in all contacts. Maintains familiarity with BHS policies and procedures and other applicable regulations. Performs job duties accordingly. Attends staff meetings and in-service trainings as assigned. Complies with BHS health and safety policies. Maintains familiarity with BHS policies and procedures and other applicable regulations. Performs job duties accordingly. Case Manager II Competencies and Performance Expectations All Case Manager II's are expected to: Communicate clearly with clients, staff, peers, supervisors, and non-BHS staff. Identify personal boundaries, strengths and limitations. Adhere to professional boundaries. Complete all documentation thoroughly and in a timely manner. Communicate clearly with clients, staff, peers, supervisors, and community contacts. Identify personal boundaries, strengths and limitations. Adhere to professional boundaries. Display intermediate understanding of computer operations; Windows and word processing. Ability to readily adapt to the data and other software programs. Qualifications Prerequisite Qualifications Following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act. Bilingual abilities may be required within certain BHS programs. High school diploma or equivalency. Required current certification number issued from a statewide or nationwide credentialing body (i.e. CCAPP, CAADE) received upon completion of passing the California Certification exam. Two years supervised experience working in substance abuse and/or a related field. Failure to maintain certification will result in result in loss of employment. Must have valid California driver's license and liability insurance if driving personal vehicle on BHS business. Vision, hearing, verbal communication skills, manual dexterity and eye-hand coordination must be adequate for performance of job duties. Able to sit at desk, use keyboard, mouse & touchpad, write, and physically perform other job duties. Able to move about the facility to perform job duties, including observation of clients. Routinely lift and move items weighing up to ten pounds and occasionally up to twenty-five pounds; is expected to ask for assistance and use a dolly or cart for any heavy items. Specific qualifications may vary based on assignment. The supervisor will initial those items on the following list, which apply and write N/A to indicate those qualifications, which are not applicable: _____ Class “C” California Driver's License. _____ Personal vehicle with liability insurance for reimbursable mileage. _____ First Aid certification, obtain within 90 days of employment and maintain current thereafter. _____ CPR certification obtain within 90 days of employment and maintain current thereafter. _____ Bi-lingual (specify: ______________) _____ Develop computer skills adequate to perform job duties within 90 days of employment. The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.

Working at Easterseals Southern California is an opportunity to make profound and positive differences in people's lives. At ESSC, you'll join a team of caring colleagues who support each other, encourage collaboration and refine clinical skills to benefit the participants we serve. Pay - $84 - $90k/yr OVERVIEW OF POSITION: Under general direction, reviews delivery of behavior programs to subcontracted vendor participants based on the principles of Applied Behavior Analysis (ABA). Ensures subcontractors provide adequate caregiver training; assures the development and delivery of specific intervention activities in accordance with the treatment plan by auditing subcontracted vendors and monitoring development of children diagnosed on the Autism Spectrum Disorder (ASD). ESSENTIAL FUNCTION: Evaluates subcontracted vendor's programs for quality assurance by observing procedures at locations throughout the organization's territory. Reviews and approves treatment plans and progress reports submitted by the subcontracted vendor(s). Assures authorization is active for each participant receiving subcontracted therapy and participant is making progress toward established goals. Troubleshoots and resolve subcontracted vendor/parent concerns, e.g. expired authorization, monitoring vendor productivity, or ensuring participant receives appropriate level of care. Evaluates effective subcontracted vendor service by reviewing participant assignments to a subcontracted vendor and the adequacy of communication to relevant parties (e.g., family, administrative assistant, etc.). Participates in all monthly meetings. Conducts annual vendor audits and corresponding written follow-up as assigned by the Director. Prepares and reports monthly caseload status including participant concerns and progress, and vendor concerns. Performs other duties as assigned. EDUCATION: Master's degree from an accredited college or university with a concentration in early childhood education/development, early childhood special education, special education, psychology or related field.|Must be a Board Certified Behavior Analyst (BCBA); Marriage Family Therapist (MFT) or licensed psychologist preferred. EXPERIENCE: 3 years of related professional experience working with children with Autism Spectrum Disorders (ASD) in a multi- disciplinary team setting preferred. KNOWLEDGE, SKILLS, ABILITIES: Advanced knowledge of scientifically-validated methodologies and approaches found to benefit children with ASD; familiar with current related research findings. Expertise in approaches to intervention based on the science of Applied Behavior Analysis. Competent in employing and directing behavior analytic methodologies including Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA). Expertise in all empirically evaluated assessment and intervention strategies related to program and service delivery for individuals with ASD. Strong clinical, administrative, and leadership skills. Case management experience required. Able to interpret and implement policies, procedures, and regulations. Able to consistently demonstrate good judgment and decision-making skills. Ability to maintain customer service orientation and professionalism in all interactions. Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to children and their families and maintain positive affect. Ability to exercise discretion and maintain a high level of confidentiality to handle sensitive and confidential situations and documentation. Very good working knowledge of Microsoft Office (Outlook, Word, Excel, etc.) and related computer software. Must have and maintain current CPR certification card. Ability to pass a post-offer physical examination and a TB test. Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Carrying/Lifting: Occasional Standing: Occasional Sitting: Frequent Walking: Occasional Repetitive Motion/Activity: Frequent speaking, listening to clients, staff, and other professionals in meetings and on the telephone. Visual Acuity: Maintaining close visual attention to write reports and to work at a computer. Travel: This position requires up to 50% local travel. Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration. Environmental Exposure: Good working conditions with almost complete absence of disagreeable elements. Exposure to unpleasant or hazardous working conditions (noise, heat, dust, bodily fluids, etc.) less than 5% of work time

. The Pasadena Adult Outpatient Program, funded by the Department of Mental Health, provides services in an outpatient community mental health clinic setting. Services include case management, individual therapy, group therapy, occupational therapy, and medication support services. Services are delivered both on-site, in the field, and via telehealth and telephone. Case Manager's primary duties include working with a multidisciplinary team to assist clients to develop skills in order to increase their social and occupational functioning, linking clients to resources, such as housing, employment, and medical services, and providing individual and group treatment. Case Managers are responsible for maintaining client records and documentation in accordance with the Department of Mental Health and agency standards. Key Responsibilities Provide case management services to clients as assigned. Serve as care coordinator for clients as assigned. Responsibilities include coordination of all services with other providers and completion of all coordinated care documentation. Assist clients in developing social and occupational skills to support increased functioning and self-sufficiency. Assist clients with accessing resources related to housing, benefits, employment, education, transportation, medical and other needed services. Facilitate skill-building groups. Assist in crisis and symptom management. Provide field based services as required by program. Work as an active member of a multidisciplinary team and collaborate with team members. Education and Knowledge, Skills and Abilities Some experience providing case management services required Must complete HIPAA training. Must be able to pass background/criminal check. Valid CA Driver License and automobile insurance. Bachelor's Degree preferred. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

Monitors the admissions, continued stay, and discharge of patients following pre-established criteria. Assures that patients meet InterQual criteria from admission to discharge including appropriateness of level of care. Conducts interdisciplinary care management rounds. Ensures collaboration between multidisciplinary healthcare team members, primary physician, community agencies, HMOs/PPOs, CCS, etc., whose services may be required and/or related to the care needs of the patient after hospital discharge. Monitors nursing and medical plans of care/discharge plans and provides appropriate interventions to assure care is appropriate, coordinated and that avoidable patient days are addressed effectively through education, consultation, and counseling as needed. Ensure patient centered discharge planning and assessment by communicating the appropriate discharge information and instructions to the primary care giver and primary physician and/or follow-up care agency. Assures patients are transferred to appropriate approved facilities when required. This position requires providing service to an ill through rehabilitating neonatal through geriatric patient population in a manner that demonstrates an understanding of the functional/developmental age of the individual served. This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Valley Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support San Gabriel Valley Medical Center's strategic plan and the goals and direction of the Performance Improvement Plan (PIP).. Responsibilities Discharge planning to occur with patient and family within two working days of admission and relay information to UR Staff. Performs admission and continued stay review utilizing criteria approved by the medical staff to ensure that patients meet Severity of illness/intensity of Service criteria. Confers with the attending/consulting physician(s) as appropriate when the medical necessity for admission or continued stay in not clear. Consults with the Physician Advisor when the admission or continued stay does not meet criteria, care is not being provided timely or does not meet the community standard of care. Provides clinical review information to external review entities or insurance companies to ensure authorization for admission and continued stay is obtained. Accurately completes the MediCal Treatment Authorization Request (TAR) in detail to ensure payment for hospital services. Refers medically complex patients under the age of 65 to the MediCal Case Management program. Facilitates transfer of patients to other acute care facilities as required either due to third party payer requirements or county indigent program. Identifies potentially avoidable days, delays in service, over utilization or quality of care issues and completes reports as required. Performs the Case Management Admission Assessment within two working days of admission. With the concurrence of the patient, family and physician develops a plan for post discharge care. Refers appropriate patients to Social Services for psychosocial intervention, Advance Directive or end of life education. Accurately documents the case management process in the medical record on the Discharge Planning Assessment form N-245. Identifies the responsibilities and involvement of the Inter-disciplinary team members in discharge planning activities on an ongoing basis. Participates in Interdisciplinary Care rounds/conferences to facilitate coordination of care, goal setting, and developing strategies to facilitate the discharge planning process. Communicates the final discharge date and plan with the patient and family to ensure that they are informed as required by law and documents such notification in the Plan section of the Discharge Planning Assessment form (N-245). Provides accurate information and completes referrals as appropriate to implement the discharge plan including but not limited to Home Health Services, Hospice, Skilled Nursing Facilities, Durable Medical Supplies, and other community resources. Maintain confidentiality as required by HIPPA and only provides information relating to payment, hospital operations or continuity of care. Provides "hand off" information to the receiving Case Manager to ensure a safe, smooth transition to other nursing units. Refers situations requiring immediate intervention to the Director of Case Management, Risk Management, Director of Quality Management and the Vice President of Medical Affairs. Participates in committee meetings, patient care conferences other activities as assigned. Participates in department Performance Improvement activities. Participates in the orientation of new employees or cross training other case managers as needed. Maintains accurate records and statistics of case management activities, as required. Demonstrates a continuing effort to improve the quality of case management performance through on-going education. Incorporates the core values; dignity, collaboration, justice, stewardship and excellence into daily performance. Performs other related duties as assigned or requested. Qualifications Minimum Qualifications Graduate of an accredited RN School of Nursing Four years recent acute care experience in a critical care setting (preferred) Two years Utilization Management/Case Management experience in an acute care setting (preferred) Working knowledge of Interqual, Intensity of Service/Severity of Illness criteria. Working knowledge of Title XVII and Title XIX. Working knowledge of reimbursement related to Medicare, Medi-Cal, Capitation, and Managed Care is required. Ability to negotiate orders with the physicians in order to assign alternate levels of care. Working knowledge of community resources. Working knowledge of methods to resolve patient needs such as discharge planning, Home Health, DME and SNF's. Ability to case manage smoothly and increase patient/physician satisfaction while staying within guidelines. Ability to track outcomes and report findings. Able to problem solve effectively. Ability to use clinical knowledge to identify potential quality issues, delays in service, post-acute care needs required. Must have excellent oral and written communication, interpersonal, problem-solving, conflict resolution, presentation, time management, positive personal influence and negotiation skills. Must have strong clinical assessment and critical thinking skills necessary to provide utilization review/discharge planning services appropriate to patients with complex medical, emotional and social needs. Must have the ability to work in a high volume caseload environment and deal effectively with rapidly changing priorities. Licenses/Certifications Current California RN License Current BLS Card Current MAB Certification (BMC) preferred

“They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare What You Will Do to Change Lives Under direct supervision, the Case Manager II serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. Shifts Available: (2) Full-Time | AM | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $21.00 - $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health or community services; or Associates degree and one (1) year of experience; or Bachelor's degree in Social Services Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to drive clients to appointments and groups, etc. Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps. Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. This program is a full service partnership between LA county and Telecare. The program structure mimics our current FSP programs in LA county, in that we are serving high acuity members who struggle with severe to moderate mental health symptoms. This FSP will specialize JIMH -justice involved mental health members. There are 200 FSP slots and 100 of those slots are dedicated to ODR - Office of Diversion and re-entry. 50 of the slots are dedicated to AOT/Care Court members, and last 50 slots will be a pilot for individual members being discharged from La Casa MHRC, bypassing Step Down and being accepted directly into FSP. The LA regions to be covered include, service Area 4, 6, 7, and 8. EOE AA M/F/V/Disability *May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Tasks, Entry Level, Mental Health Worker If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

. The Pasadena Adult Outpatient Program, funded by the Department of Mental Health, provides services in an outpatient community mental health clinic setting. Services include case management, individual therapy, group therapy, occupational therapy, and medication support services. Services are delivered both on-site, in the field, and via telehealth and telephone. Case Manager's primary duties include working with a multidisciplinary team to assist clients to develop skills in order to increase their social and occupational functioning, linking clients to resources, such as housing, employment, and medical services, and providing individual and group treatment. Case Managers are responsible for maintaining client records and documentation in accordance with the Department of Mental Health and agency standards. Key Responsibilities Provide case management services to clients as assigned. Serve as care coordinator for clients as assigned. Responsibilities include coordination of all services with other providers and completion of all coordinated care documentation. Assist clients in developing social and occupational skills to support increased functioning and self-sufficiency. Assist clients with accessing resources related to housing, benefits, employment, education, transportation, medical and other needed services. Facilitate skill-building groups. Assist in crisis and symptom management. Provide field based services as required by program. Work as an active member of a multidisciplinary team and collaborate with team members. Education and Knowledge, Skills and Abilities Some experience providing case management services required. Bilingual in Spanish speaking/reading/writing/translating. Must complete HIPAA training. Must be able to pass background/criminal check. Valid CA Driver License and automobile insurance. Bachelor's Degree preferred. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100