Clinical case manager jobs in San Juan, PR

Job Description Board Certified Behavior Analyst / BCBA - ABA Centers of Connecticut Full Time San Juan, PR **Up to $10K Sign-on Bonus** **STUDENT LOAN FORGIVENESS UP TO $24K** We've Created the Ideal BCBA Work Culture · Student-loan repayment program for existing loans (up to $24,000 total - $1,000 per month) · Lower-than-average billable hours requirement (27 hours per week) · Smaller-than-average caseloads (8-10 cases, 180 RBT hours per week) · Flexibility in scheduling where and when you work Why We're the Best Place to Be a BCBA! · Dedication to Better Outcomes - Smaller caseloads combined with our established clinical infrastructure mean you can focus on delivering high-quality care and lasting impact for children and families · AI-Driven Efficiency - Streamline your workflow, reduce administrative tasks, and automate reporting, giving you more time to focus on your clients · Unlimited Career Growth - Enjoy long-term opportunities to advance your career without the pressure of private equity investors · Mentorship & Leadership Access - Collaborate with experienced BCBAs and leaders dedicated to your success and professional development · Special Interest Groups - Connect with peers to deepen your expertise in areas like assessment, severe behavior, and school collaboration · On-Demand Clinical Support - Access continuous training and resources through our ABA Academy of Excellence to stay at the top of your game · Investment in Talent - We hire top talent and invest in developing our RBT teams, ensuring the best care for our clients and stability for our BCBAs · Commitment to Improving Autism Care - We're serious about innovation and change, as evidenced by having our own diagnostic teams and sponsorship of the Autism Research Laboratory at Temple University · Industry Recognition - Proudly named in Inc. Magazine's “Best in Business” for Health Services, making a lasting impact on our field and society What You'll Do · Design, implement, and monitor skill-acquisition and behavior-reduction programs · Oversee the implementation of behavior-analytic programs by RBTs and caregivers · Conduct assessments related to the need for behavioral intervention (e.g., preference assessment, functional assessment, staff performance assessment, etc.) · Be willing and able to supervise others seeking BCBA certification weekly · Other typical BCBA activities Requirements Education/Experience and Other Requirements · Masters degree · Active BCBA certification, required · Spanish is a must · Valid driver's license, reliable form of transportation, and proof of auto insurance · Ability to maintain clean background/drug screenings and driving record Benefits Special, Full-Time BCBA Benefits · Student-loan repayment program for existing loans (up to $24,000 total - $1,000 per month) · 401(k) program with generous employer match up to 6% · Performance bonuses (average $2,700 twice yearly) · BCBA referral bonuses ($5,000) · RBT referral bonuses ($500) · Tuition reimbursement for ongoing education (up to $2,500 per semester) · 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays) · Medical, dental, vision, long-term disability, and life insurance · CEU reimbursement · Mileage reimbursement About ABA Centers of Puerto Rico ABA Centers of Puerto Rico is a great place to work! Don't take our word for it, though. We're listed in Inc. magazine's Best in Business list for “Health Services,” honoring companies that have made an extraordinary impact in their fields and on society. Recruiter ID: #LI-GV1 ABA Centers of Puerto Rico participates in the U.S. Department of Homeland Security E-Verify program.

Descripción de la empresa ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Descripción del empleo Group dynamics can be difficult at best when critical decisions need to be made. A Group Meeting Facilitator interacts with groups that need coaching to work productively as a team to reach a common goal. The group meeting facilitator guides discussions of the topics laid out in group meetings and/or project/taskforce initiatives agenda, with the purpose of moving the team towards a common goal. A skilled Group Meeting Facilitator fosters collaboration and teamwork and manages conflict among team members. The ProSidian Consultant | Group Meeting Facilitator will coordinate, lead, and support all phases of team meetings to ensure progression and completion of work as well as supports the Global Project Lead (GPL) And Project Team, and is accountable for the quality, timeliness, and effectiveness of group meetings and/or project/taskforce initiatives and ends with delivery of the final outputs that achieve stated mission objectives. The job of a “Group Meeting Facilitator” is more of the "conductor" than a participant throughout the Program Period. The ProSidian Group Meeting Facilitator shall serve as a consultant to clients across private companies, fortune 1,000 enterprises, and government agencies of all sizes. You direct the flow and energy throughout the program period. You observe participants' body language, listening carefully to what they say, drawing out those members who are not speaking, and gently moving group meetings and/or project/taskforce initiatives along when a member monopolizes a conversation. The ProSidian Group Meeting Facilitator shall work with and help groups, such as business teams, advisory boards, emergency action task forces, working groups, strategy planning teams, and community organizations with representatives who may have differences in perspectives, cultures, backgrounds, and shaped viewpoints to solve problems and improve operations through a structured approach to strategic solutions. The group meeting facilitator serves as the process manager for getting past obstacles, so the group can communicate effectively. Running a successful meeting will help clients and stakeholders operate efficiently, provide experience for all members, and drive towards successful outcomes from group meetings and/or project/taskforce initiatives. Examples of some facilitation topics to be included: clarifying roles and responsibilities | identifying core issues behind current challenges and situations | developing and clarifying goals of the group | debriefing lessons learned for the group | building consensus and alignment to address challenges | brainstorming solutions | teaching facilitation techniques | enhancing communication and collaboration between involved parties. Facilitate interaction among multi-party entities and representative bodies consisting of a balanced mix of diverse local and regional interests affected by and/or convened to contribute to varying project/taskforce initiatives. Enable participative discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment. ProSidian's consultative meeting facilitation service blends that depth of understanding with our unique expertise. Our proven, seven-step process introduces ways to link your vision, goals and initiatives to your meeting agenda and helps you achieve your desired outcome. The ProSidian difference: local to global | extensively researched practice | deep content and process expertise | comprehensive engagement. Key Language Requirements Bilingual = Spanish + English Coordination/Logistics Processes - support creation and/or revision of Standard Operating Procedures (SOP's) and manage/support all aspects of meeting scheduling (location, venue and time) in accordance with established guidelines, standards, and principles. Develop and support the approval of individualized Plans of Action and Milestones (POA&M) incorporating requirements of program leadership, sub-group chairs, and meeting attendees. The plan shall be designed to capitalize on the strengths while ensuring coordination of both professionally based principles and support tools, technology, and processes. Topic/Agenda Acceptance - work with groups to clarify meeting content, objectives and to establish ground rules that govern behavior. Review information from previous meetings and develop agenda/desired outcomes. Follow up on action items. Introduce a variety of strategies to keep the process structured without interfering with group productivity. Following acceptance, pre-work is done includes interviewing program leadership, sub-group chairs, and meeting attendees to gain consensus on the topic/agenda for each program session Group Meeting Agendas - work with clients, meeting participants, and stakeholders to develop agendas (adequately estimated for time frames) that will achieve stated goals and objectives. When desired, and as needed, introduce dialog, decision-making, and other communication models and tools as part of the agenda or as just-in-time training to enhance the process and achieve desired results. Client Conference/Program Participation - select appropriate methods and tools that will enable participants to achieve results. Listen and proactively respond to client and stakeholder intentions and desires to enhance the process and achieve desired results. Help clearly define stated goals and objectives for success, both in group meetings and/or project/taskforce initiatives and beyond. Ongoing Course Adjustments - consultative facilitation while working in close partnership with clients, meeting participants, and stakeholders throughout the program period; making the best possible use time and resources; correctly observing interests and developments, and working to enhance the process and achieve desired results. When problems or issues come up, work to resolve conflict and return to goals. Dynamic Process Interactions - create environments that allow civil dialogue and input from all participants and above all -- remaining neutral throughout the process. Recognize that group meetings and/or project/taskforce initiatives are dynamic processes and that new insights and ideas can emerge that could significantly shift original intentions. Work to respond to those emerging trends, needs, and themes while keeping everyone focused on the clearly defined meeting objectives while achieving desired results. Leadership Coaching/Support Initiatives - work to ensure successful implementation of primary objectives through the facilitation of cross-functional meetings and internal department level meetings. Provide real-time coaching to clients, program leadership, sub-group chairs, meeting participants, and other stakeholders on ways to enhance group meetings and/or project/taskforce initiatives focused on the clearly defined meeting objectives that achieve desired results. Follow-Up Deliverables - work to improve the contributions from meeting participants; coordinate meeting schedules; provide assistance with creation of agendas; facilitate meetings; distribute meeting minutes, and maintain task and issues logs. Post-Event Hot Wash / After-Action Analysis / After Action Reports - after the session is over, a complete report describing everything that went on in group meetings and/or project/taskforce initiatives shall be prepared. An organized debrief post-meeting and provide post-meeting feedback session held to provide suggestions and improvements for future meetings. All action items agreed to by the participants are documented as part of this report. Public Involvement And Communications - foster collaboration and communication through open, ongoing and effective maintenance of knowledge repositories to include correspondence, presentations, meeting summaries, work products, and responses to information requests by ensuring distribution of requested information. Document Retention And Knowledge Repositories - live capture of meeting discussion/decisions in Microsoft word or excel is also expected. Maintain a library per established guidelines as a repository of related information co-located with the clients, program leadership, sub-group chairs, meeting participants, and other stakeholders as the official record required (i.e. Per Federal Advisory Committee Act - FACA) for an information repository. Program/Recommendations Implementation - help participants reach decisions and accomplish goals. Help facilitate group meetings and/or project/taskforce initiatives, gain consensus, and manage the execution of action items, recommendations, and resolutions through counsel and support to clients, program leadership, sub-group chairs, meeting participants, and other stakeholders. Requisitos A Bachelors' or Masters' Degree from an accredited school (Preferable) and/or a minimum of 3 years' experience in a similar position. Minimum of eight years' experience working with senior management. Experience supersedes/complements academic achievement with satisfactory, post-graduate experience that includes substantial experience in one or more of the following modalities of practice: facilitation of Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Boards and Conferences or group decision-making meetings utilizing a Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Board and Conference model which emphasizes team/group engagement and consensus-based decision-making or the conduct of professional training on topics related to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Project management experience is required, including developing and managing scopes of work and budgets. Ability to foster collaboration and communication, lead coordination of meeting schedules, assist with the creation of agendas, facilitate group meetings and/or project/taskforce initiatives and distribute of meeting minutes are expected. Ability to live capture of meeting discussion/decisions in Microsoft word or excel and able to summarize chunks of information for clarity and understanding. Combination of education and experience that provides the individual with the required knowledge, skills, and abilities minimum of three (3) years industry experience, with a thorough knowledge of the project management discipline and demonstrated ability to apply within a complex organization. Comfortable working with group dynamics while managing group meetings and/or project/taskforce initiatives or activity process. Competent at making observations and recognizing when interactions, situations or group dynamics change. And if there are disruptive behaviors, promptly intervene to disperse or extinguish them. Demonstrated ability in instruction and staff development, inclusive of a) development of group meetings, training, and/or project/taskforce initiative materials, b) coaching and mentoring of peers, leadership, and staff Effective meeting leadership (in person and remotely) with a variety of Internal and Customer SME's Exceptional customer service skills, over the phone and in person, with our client and internal committees Experience and confidence in working closely with clients, program leadership, sub-group chairs, meeting participants, and other stakeholders, primarily through the facilitation of cross-functional meetings and internal department level meetings. Experience directly related to quality assurance or quality control responsibilities Familiarity with core Microsoft office tools and processes, especially: excel, outlook, word, and PowerPoint Highly organized, independently motivated leader with proven ability to multi-task PMP certification a plus + Skills in group learning techniques, as well as skills in problem-solving, conflict resolution, team building, planning, and organizing. Strong interpersonal skills with the ability to build enthusiasm, urgency, and influence without direct authority Strong sense of urgency, problem-solving skills, and assertive enough to get things on track with appropriate suggestions or redirecting group efforts. Strong written and oral communication and developed cross-functional teamwork and collaboration skills Valid passport required, and ability to travel as required. Información adicional As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://*****************/ OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

GENERAL DESCRIPTION: Work as a member of a team whose primary role is to engage all families to partner with us to promote children's healthy development and school readiness. Use knowledge of the principles of family engagement to support families in their roles as their child's primary educator, encourages parent/child interactions that promote children's school readiness and healthy development, and enhances family well-being. Provide more intensive and targeted support to vulnerable families and families of children with chronic health conditions and special needs in order to ensure that our engagement strategies meet their specialized needs. TASKS AND ESSENTIAL JOB RESPONSIBILITIES: 1. Engage families as partners in their children's healthy development and school readiness. 2. Participate in outreach, recruitment and attendance follow up activities to engage families in our program and to motivate their active participation 3. Engage families in the Family Engagement Contract process in order to build relationships and shared accountability for promoting children's development. 4. Individualize family engagement and relationship-building to be appropriate to families' cultural context, as well as respectful of family circumstances. 5. Engage families in individualized, in-home and group experiences to enhance parent/child interactions that research shows fosters school readiness through consistent family routines, positive guidance and discipline, experience rich home environments and literacy activities. 6. Utilize in-classroom time and home visits to build deeper understanding of the relationship between children's development and their home environments; as well as to model and coach families in a positive parent/child interaction. 7. Implement a research based Family Curriculum, (Shine On, Families) that extends our classroom curriculum into the family's home, modeling high quality adult- child interactions teachers use in their classrooms for families. Focus on coordination and collaboration with education. 8. Engage in a process of collaborative partnership building with families of children receiving center-based (Early) Head Start services. 9. Family Partnership Process: Utilize family self-assessment information to assist families with self-identified goals to enhance self-sufficiency in areas such as education, employment, housing, and access to community resources. 10. Provide more intensive weekly face to face or phone contact with vulnerable families on caseload as identified through their self-assessment or family interactions/communication. 11. Assure that families receive immediate support during times of crisis, and assist with referrals to community based resources to meet counseling, treatment, entitlement or other needs. 12. Identify and access services and resources responsive to family interests and goals and follow-up with parents to ensure that services met their expectations and needs. 13. Analyze self-sufficiency data and utilize data/results to plan and coordinate a variety of parent cohort groups that allow families to support one another to achieve self-sufficiency goals. 14. Coordinate or refer families to opportunities for continuing education, employment training and other employment services through formal or informal networking in the community. 15. Foster a sense of community and sense of belonging among families in order to strengthen social capital. 16. Conduct group and center-based workshops and activities designed to build social capital and create a welcoming program community committed to family engagement in children's learning and development. 17. Cultivate family leadership and support their advocacy efforts through participation in program governance bodies such as Policy Council, as well as neighborhood and community based advisory groups. 18. Work in conjunction with center staff and families to plan and conduct a wide variety of family engagement activities that provide opportunities for families to support one another, including, but not limited to the following: a. Conduct activities, and campaigns that promote children's school readiness. b. Self-Sufficiency Sector Groups. c. Monthly Family Engagement Network Meetings (parent meetings). 19. Build relationships that will enhance communication and collaboration among internal and external stakeholders. 20. Work side by side with health, early learning and disabilities and other members of the family engagement team to support families to be fully engaged in all aspects of our program 21. Inform regarding children with allergies, chronic health conditions, or special needs to e that medical documentation is received and case conferences occur prior to entry. 22. Establish regular coordination and communication with Health, Nutrition and Disabilities team members in order to provide more intensive support to families of children with chronic health conditions and special needs, including targeted goal setting, and assistance with building family advocacy skills to navigate community systems of care for their children 23. Work in coordination with Health and Nutrition team members to ensure that a determination of a medical and dental home and insurance is made within 30 days of a child entering the program and a determination of the child's EPSDT status is made within 90 days of a child entering a program. 24. Develop strategies with parents to ensure that all children on caseload are up to date on EPSDT requirements, including receiving timely evaluation and treatment for identified concerns. 25. Develop effective communication and collaborative strategies with teaching teams to encourage family engagement in home learning activities, including individualizing activities based upon family interests and children's developmental status. 26. Establish and maintain working relationships with community partners to strengthen access to resources and training identified as priority goal areas by families. 27. Ensure timely follow up on program inquiries and maintain an updated tracking system of potential enrollees. 28. Assist Family Engagement and /or ERSEA leadership and participate in scheduling, planning and coordinating recruitment activities through the year. 29. Ensure the eligibility, selection, and enrollment processes adheres to Head Start Performance Standards and program/Shine Early Learning ISP/PP. 30. Per interview with family, determine the eligibility of children/families, ensuring that all family documentation is accurate and complete. 31. Review application and eligibility documents received and work directly with families to ensure that all necessary enrollment/intake forms are completed and obtained in a timely manner for all children/families assigned to their center(s). 32. Work with the Family Engagement Coordinator/ERSEA Lead to maintain an up to date and accurate wait list and enroll children/ families based on selection criteria to fill vacancies as they occur 33. If applicable; determine family eligibility for extended day services and assist families with completing child care subsidy applications. 34. Monitor and follow up of children on caseload with daily calls to children that are absent from the program. 35. Per program: provide clerical support in attendance entry. 36. Develop attendance goals with families whose child is experiencing chronic absenteeism. 37. Maintain accurate electronic and hard copy records and case notes to support positive child and family outcomes. Ensure that all ERSEA (Eligibility, Recruitment, Selection, Enrollment and Attendance) information is accurately captured and documented in electronic and hard copy records. 38. Document efforts to assist families to identify their strengths, needs and self sufficiency goals through completion of Family Self Assessment, Family Partnership Agreement, and case notes. 39. Record, monitor and follow up on referrals for support services for reporting requirements. 40. Submit reports as needed and requested, such as monthly summary tracking reports, etc. 41. Ensure that all PIR data is up to date in data system per caseload 42. Performs any and all other duties as assigned. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: ●Bachelor's Degree in Social Work, or a related field preferred, BA in another field with a commitment to complete Family Services/Certificate/Credential within 18 months of hire. We will also consider candidates with a High School Diploma with 3 years experience working in the community with families and a completed Family Development Certificate or Credential ●Bring support to San Lorenzo & San Juan Familys with Participants that receive comprehensive prenatal education addressing all stages of pregnancy.” ● Experience, training, and skills with assisting the parents of young children to advocate for their families ● Experience working in low-income diverse communities preferred ● Physical exam and background checks are required for this position. ● Must have reliable personal transportation as travel from site to site is required. ● Travel required locally or long-distance up to 10% of the time for work-related meetings and functions. ● Must have a valid driver's license and reliable transportation. ● A passion for achieving positive child and family outcomes through high-quality family engagement ● Ability to interact effectively with people from diverse backgrounds. ● Ability to communicate effectively, verbally and in writing. ● Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation. ● Must be honest, dependable and able to meet deadlines. ● Self-motivated and able to work independently. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description Analyzes training procedure Counsels groups and individuals relative to vocational objectives Ensures integration of vocational training with academics Conducts regular shop visitations/observations Writes and Develops Standard Operating Procedures and Center Training Plan Maintains required Statistical Performance Reviews Center reports, reconciles as appropriate, and develops Corrective Action Plan Meets jointly with academic and vocations to plan Applied Academics Reviews attendance sheets for accuracy of documentation Ensures all custodians/locations complete 3 quarterly inventories per guidelines Inventories completed as circumstances dictate, i.e., When custodian changes, etc Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Minimum of two years related experience and/or training Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Education: Bachelor's Degree from a four-year college or university required Must have the valid PR Director's License Bilingual (fluent English/Spanish preferred) Additional Information All your information will be kept confidential according to EEO guidelines. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Casa Esperanza, Inc. is looking for qualified Bilingual Mental Health/Substance Abuse Clinicians to join its team. We are offereing a $2,000 Sign One Bonus and relocation assitance! Position: Bilingual Mental Health/Substance Abuse Clinician Department: Familias Unidas Reports To: Director of Behavioral Health Operations Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness and other chronic medical conditions; overcome homelessness; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $6.3 million and more than $9 million in assets. Job Summary: The Mental Health Clinician will assist the organization in ensuring the provision of quality care in an outpatient mental health clinic serving individuals with co-occurring disorders. The Mental Health Clinician will primarily provide support to clients by utilizing client's strengths, needs, abilities and preferences in completing assessments and to develop individualized service plans. The Mental Health Clinician will also provide group treatment services using evidence-based practices, as needed. Essential Functions: Client Care Provides crisis intervention counseling, with referrals to ongoing mental health services when needed. Utilizes case conferencing and the program team to coordinate and ensure client treatment plans are effective and appropriate. Engages external and internal service providers to better meet clients' needs Provides group treatment using evidence-based practices including Motivational Interviewing, Cognitive-Behavioral Therapy, Relapse Prevention, Relational and Psychodynamic therapy, etc., as needed. Participate in weekly clinical meetings to provide updates and assist in the decision making related to treatment planning and implementation. Functions as a resource to the rest of the team on mental health related issues, and assist in the various components of this program. Provides backup clinical coverage to the program to include staff supervision and program oversight. Respond to client grievances and complaints Provide on-call coverage, as needed. Administrative Ensures adherence to program treatment philosophies and policies. Maintains client and program records in accordance with agency requirements and timelines Assist with utilization management to include assessing for appropriateness, effectiveness and medical need for services. Work with Billing Specialist to ensure authorizations are up to date & units have not expired. Assist in all reporting as required by supervisors. Attends all training's and professional development opportunities as required. Attends mandatory weekly MDT meetings. Maintains knowledge of current trends and developments in the field. Participate in weekly programmatic and clinical supervision. Qualifications: Master's degree required in social work, psychology, counseling, or related field required, LICSW, LMHC, LCSW a PLUS . Two years' experience working with a psychiatric/substance abusing/co-occurring population. Knowledge of appropriate community resources Knowledge of the issues affecting people with HIV/AIDS in recovery from substance abuse/alcoholism Experience with homelessness, mental illness, domestic violence. Experienced in crisis management and intervention Experience providing individual, family and group interventions to target population. Spanish required Strong verbal/written communication Ability to work as both an effective team member and independently Knowledge & Practice of evidence-based practices including cognitive behavioral therapy, relapse prevention and motivational interviewing techniques preferred Ability to meet the physical requirements and training requirements of the position Relocation Opportunity!! Move to Boston, Massachusetts Casa Esperanza, Inc. is looking for qualified Bilingual Mental Health/Substance Abuse Clinicians to join its team. We are offereing a $2,000 Sign One Bonus and relocation assitance! Job Description Position: Bilingual Mental Health/Substance Abuse Clinician Department: Familias Unidas Reports To: Director of Behavioral Health Operations Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness and other chronic medical conditions; overcome homelessness; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $6.3 million and more than $9 million in assets. Job Summary: The Mental Health Clinician will assist the organization in ensuring the provision of quality care in an outpatient mental health clinic serving individuals with co-occurring disorders. The Mental Health Clinician will primarily provide support to clients by utilizing client's strengths, needs, abilities and preferences in completing assessments and to develop individualized service plans. The Mental Health Clinician will also provide group treatment services using evidence-based practices, as needed. Essential Functions: Client Care Provides crisis intervention counseling, with referrals to ongoing mental health services when needed. Utilizes case conferencing and the program team to coordinate and ensure client treatment plans are effective and appropriate. Engages external and internal service providers to better meet clients' needs Provides group treatment using evidence-based practices including Motivational Interviewing, Cognitive-Behavioral Therapy, Relapse Prevention, Relational and Psychodynamic therapy, etc., as needed. Participate in weekly clinical meetings to provide updates and assist in the decision making related to treatment planning and implementation. Functions as a resource to the rest of the team on mental health related issues, and assist in the various components of this program. Provides backup clinical coverage to the program to include staff supervision and program oversight. Respond to client grievances and complaints Provide on-call coverage, as needed. Administrative Ensures adherence to program treatment philosophies and policies. Maintains client and program records in accordance with agency requirements and timelines Assist with utilization management to include assessing for appropriateness, effectiveness and medical need for services. Work with Billing Specialist to ensure authorizations are up to date & units have not expired. Assist in all reporting as required by supervisors. Attends all training's and professional development opportunities as required. Attends mandatory weekly MDT meetings. Maintains knowledge of current trends and developments in the field. Participate in weekly programmatic and clinical supervision. Qualifications: Master's degree required in social work, psychology, counseling, or related field required, LICSW, LMHC, LCSW a PLUS . Two years' experience working with a psychiatric/substance abusing/co-occurring population. Knowledge of appropriate community resources Knowledge of the issues affecting people with HIV/AIDS in recovery from substance abuse/alcoholism Experience with homelessness, mental illness, domestic violence. Experienced in crisis management and intervention Experience providing individual, family and group interventions to target population. Spanish required Strong verbal/written communication Ability to work as both an effective team member and independently Knowledge & Practice of evidence-based practices including cognitive behavioral therapy, relapse prevention and motivational interviewing techniques preferred Ability to meet the physical requirements and training requirements of the position

Under the leadership of the Operations Director the main objective of this role is to provide ongoing oversight of the Case Management Core 2 Team which includes Inflammatory, Osteoporosis /Osteoarthritis, Floater and Zero refill resources. This team is accountable for initial interview and following up with patient or MD office to obtain additional information/documentation to be able to process claim. This team will also be responsible for working medication refills. The Manager will manage all aspects of the department functions, including personnel, systems, initial and on going training and employee development. Responsibilities include but are not limited to: Holds self and others accountable for measurable high quality and timely . Develops/refines processes and procedures and ensures they are consistently applied across the Case Management Core 2 Team. Leads Change - acts as a catalyst for organizational change and employee engagement. Makes decisions that produce high quality results by applying technical knowledge, analyzing problems and calculating risks. Partners with other Operations teams to ensure quick turnaround of referral Assesses and analyses team performance, identifies performance gaps and provides feedback and coaching Responsible for leading a team through teaching, coaching and inspiring by fostering a sense of energy, ownership and a responsibility for the flawless execution of commercial excellence; engage in the selection and hiring process as needed. Administers company personnel policies and follows company staffing standards Enforcing policies and procedures to include business standards, maintaining customer satisfaction levels and improving quality of service. Collaborates with key business partners on process and or operational improvements to enhance efficiency and effectiveness of Case Management Core 2 team. Monitoring and assessing staff's compliance with the Company's rules and procedures related to behavior with Patients and Co-workers, attendance, dress code, productivity standards and any other applicable instruction provided by Company's management. Performs other duties as assigned. Minimum Requirements: 2 years of leadership/people management experience is required Demonstrated track record of meeting/exceeding goals Prior experience working in Specialty Pharmacy preferred Pharmacy Technician Associate Degree -Pharmacy license and registration Bachelor's degree in healthcare or business-related field (preferred) EEOC F/M/V/D

TITLE: Youth Group Facilitator PILAR: Social Pillar REPORTS TO: Community Outreach & Case Manager STATUS: o Full time - Hourly o Full time - Salary ü Part Time - Hourly CLASIFICATION (FLSA): o Exempt ü Non-Exempt GENERAL DESCRIPTION: Manage social intervention, leadership, and socio-emotional programs to develop participants to their best potential. Facilitate workshops, presentations, and learning activities focused on developing the social, emotional, and leadership skills of participants. TASKS AND DETAILED WORK ACTIVITIES: Plan and facilitate learning activities to develop integral skills and abilities, such as decision-making, emotional intelligence, violence prevention, socio-emotional aspects, trauma, and crisis management, among others. Implement and assess social pillar program initiatives (according to the club's operational service levels and needs), such as Keystone, SMART Leaders, Triple Play, Torch Club, Passport to Man Hood, and/or Girl Circle. Facilitates Youth of the Year module's seminars and activities (if applicable). Sponsor extracurricular activities, such as clubs, student organizations, and community service, volunteer and academic contests. Plan and supervise class projects, field trips, visits by guest speakers, or other experiential activities, and guide participants in learning from those activities. Collaborate with coworkers in planning and scheduling learning activities based on participant's needs that promote leadership, social, and socio-emotional skills. Use computers, audio-visual aids, and other equipment and materials to supplement presentations. Manage participant profiles, documentation, folders, and reports required by all programs. Establishes and ensures compliance with behavior and safety rules to maintain order among participants. Instruct and monitor students in the use and care of equipment and materials to prevent injury and damage. Evaluate and observe performance, behavior, social and emotional development, and physical and psychological health of participants. Keep informed about trends in leadership, education, emotions, trauma, behavioral and cognitive therapy, and social development and subject matter specialties. Perform any other task requested by the supervisor. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: Bachelor's degree in social work, psychology, education, or related field. One or more years of experience working with communities, students, or adolescents. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Therapy and counseling - Knowledge of the principles, methods, and procedures for the diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for professional orientation and guidance. Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. Helping and caring for others - providing personal assistance, emotional support, or other personal care to others, such as co-workers, clients, or patients. Provide Consultation and Advice to Others -Provide guidance and expert advice to management or other groups on technical, systems, or process-related issues. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Individuals may need to sit or stand as needed. The position may require walking primarily on a level surface for periodic periods throughout the day. May reach above shoulder height or below the waist and lift as required to file documents or store materials throughout the workday must be able to lift 15 pounds and use proper lifting techniques. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

GENERAL DESCRIPTION: Work as a member of a team whose primary role is to engage all families to partner with us to promote children's healthy development and school readiness. Use knowledge of the principles of family engagement to support families in their roles as their child's primary educator, encourages parent/child interactions that promote children's school readiness and healthy development, and enhances family well-being. Provide more intensive and targeted support to vulnerable families and families of children with chronic health conditions and special needs in order to ensure that our engagement strategies meet their specialized needs. TASKS AND ESSENTIAL JOB RESPONSIBILITIES: 1. Engage families as partners in their children's healthy development and school readiness. 2. Participate in outreach, recruitment and attendance follow up activities to engage families in our program and to motivate their active participation 3. Engage families in the Family Engagement Contract process in order to build relationships and shared accountability for promoting children's development. 4. Individualize family engagement and relationship-building to be appropriate to families' cultural context, as well as respectful of family circumstances. 5. Engage families in individualized, in-home and group experiences to enhance parent/child interactions that research shows fosters school readiness through consistent family routines, positive guidance and discipline, experience rich home environments and literacy activities. 6. Utilize in-classroom time and home visits to build deeper understanding of the relationship between children's development and their home environments; as well as to model and coach families in a positive parent/child interaction. 7. Implement a research based Family Curriculum, (Shine On, Families) that extends our classroom curriculum into the family's home, modeling high quality adult- child interactions teachers use in their classrooms for families. Focus on coordination and collaboration with education. 8. Engage in a process of collaborative partnership building with families of children receiving center-based (Early) Head Start services. 9. Family Partnership Process: Utilize family self-assessment information to assist families with self-identified goals to enhance self-sufficiency in areas such as education, employment, housing, and access to community resources. 10. Provide more intensive weekly face to face or phone contact with vulnerable families on caseload as identified through their self-assessment or family interactions/communication. 11. Assure that families receive immediate support during times of crisis, and assist with referrals to community based resources to meet counseling, treatment, entitlement or other needs. 12. Identify and access services and resources responsive to family interests and goals and follow-up with parents to ensure that services met their expectations and needs. 13. Analyze self-sufficiency data and utilize data/results to plan and coordinate a variety of parent cohort groups that allow families to support one another to achieve self-sufficiency goals. 14. Coordinate or refer families to opportunities for continuing education, employment training and other employment services through formal or informal networking in the community. 15. Foster a sense of community and sense of belonging among families in order to strengthen social capital. 16. Conduct group and center-based workshops and activities designed to build social capital and create a welcoming program community committed to family engagement in children's learning and development. 17. Cultivate family leadership and support their advocacy efforts through participation in program governance bodies such as Policy Council, as well as neighborhood and community based advisory groups. 18. Work in conjunction with center staff and families to plan and conduct a wide variety of family engagement activities that provide opportunities for families to support one another, including, but not limited to the following: a. Conduct activities, and campaigns that promote children's school readiness. b. Self-Sufficiency Sector Groups. c. Monthly Family Engagement Network Meetings (parent meetings). 19. Build relationships that will enhance communication and collaboration among internal and external stakeholders. 20. Work side by side with health, early learning and disabilities and other members of the family engagement team to support families to be fully engaged in all aspects of our program 21. Inform regarding children with allergies, chronic health conditions, or special needs to e that medical documentation is received and case conferences occur prior to entry. 22. Establish regular coordination and communication with Health, Nutrition and Disabilities team members in order to provide more intensive support to families of children with chronic health conditions and special needs, including targeted goal setting, and assistance with building family advocacy skills to navigate community systems of care for their children 23. Work in coordination with Health and Nutrition team members to ensure that a determination of a medical and dental home and insurance is made within 30 days of a child entering the program and a determination of the child's EPSDT status is made within 90 days of a child entering a program. 24. Develop strategies with parents to ensure that all children on caseload are up to date on EPSDT requirements, including receiving timely evaluation and treatment for identified concerns. 25. Develop effective communication and collaborative strategies with teaching teams to encourage family engagement in home learning activities, including individualizing activities based upon family interests and children's developmental status. 26. Establish and maintain working relationships with community partners to strengthen access to resources and training identified as priority goal areas by families. 27. Ensure timely follow up on program inquiries and maintain an updated tracking system of potential enrollees. 28. Assist Family Engagement and /or ERSEA leadership and participate in scheduling, planning and coordinating recruitment activities through the year. 29. Ensure the eligibility, selection, and enrollment processes adheres to Head Start Performance Standards and program/Shine Early Learning ISP/PP. 30. Per interview with family, determine the eligibility of children/families, ensuring that all family documentation is accurate and complete. 31. Review application and eligibility documents received and work directly with families to ensure that all necessary enrollment/intake forms are completed and obtained in a timely manner for all children/families assigned to their center(s). 32. Work with the Family Engagement Coordinator/ERSEA Lead to maintain an up to date and accurate wait list and enroll children/ families based on selection criteria to fill vacancies as they occur 33. If applicable; determine family eligibility for extended day services and assist families with completing child care subsidy applications. 34. Monitor and follow up of children on caseload with daily calls to children that are absent from the program. 35. Per program: provide clerical support in attendance entry. 36. Develop attendance goals with families whose child is experiencing chronic absenteeism. 37. Maintain accurate electronic and hard copy records and case notes to support positive child and family outcomes. Ensure that all ERSEA (Eligibility, Recruitment, Selection, Enrollment and Attendance) information is accurately captured and documented in electronic and hard copy records. 38. Document efforts to assist families to identify their strengths, needs and self sufficiency goals through completion of Family Self Assessment, Family Partnership Agreement, and case notes. 39. Record, monitor and follow up on referrals for support services for reporting requirements. 40. Submit reports as needed and requested, such as monthly summary tracking reports, etc. 41. Ensure that all PIR data is up to date in data system per caseload 42. Performs any and all other duties as assigned. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: ●Bachelor's Degree in Social Work, or a related field preferred, BA in another field with a commitment to complete Family Services/Certificate/Credential within 18 months of hire. We will also consider candidates with a High School Diploma with 3 years experience working in the community with families and a completed Family Development Certificate or Credential ●Bring support to San Lorenzo & San Juan Familys with Participants that receive comprehensive prenatal education addressing all stages of pregnancy.” ● Experience, training, and skills with assisting the parents of young children to advocate for their families ● Experience working in low-income diverse communities preferred ● Physical exam and background checks are required for this position. ● Must have reliable personal transportation as travel from site to site is required. ● Travel required locally or long-distance up to 10% of the time for work-related meetings and functions. ● Must have a valid driver's license and reliable transportation. ● A passion for achieving positive child and family outcomes through high-quality family engagement ● Ability to interact effectively with people from diverse backgrounds. ● Ability to communicate effectively, verbally and in writing. ● Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation. ● Must be honest, dependable and able to meet deadlines. ● Self-motivated and able to work independently. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job DescriptionSalary: The Paralegal Case Manager supports the Legal Department by managing legal cases from intake through resolution, ensuring timely follow-up, accurate documentation, and compliance with applicable laws and internal policies. This role will work closely with legal director, compliance teams, external counsel, and internal stakeholders to organize case files, track deadlines, prepare legal documents, and support litigation, regulatory, and compliance matters across multiple jurisdictions. Essential Functions: Case Management & Legal Support Manage and track legal cases, claims, and regulatory matters from initiation to closure. Maintain organized and up-to-date case files, including correspondence, pleadings, contracts, and evidence. Monitor deadlines, hearings, filings, and follow-ups to ensure timely compliance with legal requirements. Prepare draft legal documents, reports, summaries, and correspondence for attorney review. Assist with discovery, document production, and responses to subpoenas or regulatory requests. Compliance & Risk Support Support compliance initiatives by assisting with internal reviews, audits, and investigations. Monitor documentation related to member, partner, and customer issues to ensure consistency with company policies and applicable laws. Assist in reviewing marketing, social media, and promotional materials for legal and compliance concerns. Help maintain standard operating procedures and legal templates in compliance with regulatory standards. Contract & Documentation Management Assist with drafting, reviewing, and organizing contracts, agreements, and amendments. Track contract execution, renewals, and expirations. Maintain contract databases and ensure accurate recordkeeping. Litigation & Dispute Resolution Support Coordinate with external legal counsel by organizing case materials and facilitating information exchange. Compile factual timelines, case summaries, and evidence logs. Cross-Functional Collaboration Act as a liaison between the Legal Department and internal teams such as HR, Compliance, Operations, Finance, and Marketing. Respond to internal legal inquiries by gathering relevant documentation and escalating issues as needed. Support legal training initiatives by preparing materials and tracking participation. Knowledge and Skills: Strong organizational and case management skills with exceptional attention to detail. Excellent written and verbal communication skills. Ability to manage multiple cases and priorities in a fast-paced environment. High level of integrity and discretion in handling confidential information. Strong Computer Skills: (Microsoft Word and Excel or Google Docs and Sheets) File organization and electronic record management Accurate data tracking Proficiency with legal research tools, case management systems. Preparing documents, managing spreadsheets, organizing records, and using office software efficiently. Familiarity with compliance, regulatory processes, and litigation support. Ability to work independently and collaboratively in a remote, multinational environment. Education and Experience: Associates or Bachelors degree in Paralegal Studies, Legal Studies, or a related field (required). Paralegal certification (preferred). 37 years of experience as a paralegal, legal assistant, or case manager. Experience supporting litigation, compliance, or regulatory matters. Familiarity with multi-jurisdictional legal environments and corporate or compliance-driven organizations (preferred).

Job Description TITLE: Youth Group Facilitator PILAR: Social Pillar REPORTS TO: Community Outreach & Case Manager STATUS: o Full time - Hourly o Full time - Salary ü Part Time - Hourly CLASIFICATION (FLSA): o Exempt ü Non-Exempt GENERAL DESCRIPTION: Manage social intervention, leadership, and socio-emotional programs to develop participants to their best potential. Facilitate workshops, presentations, and learning activities focused on developing the social, emotional, and leadership skills of participants. TASKS AND DETAILED WORK ACTIVITIES: Plan and facilitate learning activities to develop integral skills and abilities, such as decision-making, emotional intelligence, violence prevention, socio-emotional aspects, trauma, and crisis management, among others. Implement and assess social pillar program initiatives (according to the club's operational service levels and needs), such as Keystone, SMART Leaders, Triple Play, Torch Club, Passport to Man Hood, and/or Girl Circle. Facilitates Youth of the Year module's seminars and activities (if applicable). Sponsor extracurricular activities, such as clubs, student organizations, and community service, volunteer and academic contests. Plan and supervise class projects, field trips, visits by guest speakers, or other experiential activities, and guide participants in learning from those activities. Collaborate with coworkers in planning and scheduling learning activities based on participant's needs that promote leadership, social, and socio-emotional skills. Use computers, audio-visual aids, and other equipment and materials to supplement presentations. Manage participant profiles, documentation, folders, and reports required by all programs. Establishes and ensures compliance with behavior and safety rules to maintain order among participants. Instruct and monitor students in the use and care of equipment and materials to prevent injury and damage. Evaluate and observe performance, behavior, social and emotional development, and physical and psychological health of participants. Keep informed about trends in leadership, education, emotions, trauma, behavioral and cognitive therapy, and social development and subject matter specialties. Perform any other task requested by the supervisor. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: Bachelor's degree in social work, psychology, education, or related field. One or more years of experience working with communities, students, or adolescents. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Therapy and counseling - Knowledge of the principles, methods, and procedures for the diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for professional orientation and guidance. Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. Helping and caring for others - providing personal assistance, emotional support, or other personal care to others, such as co-workers, clients, or patients. Provide Consultation and Advice to Others -Provide guidance and expert advice to management or other groups on technical, systems, or process-related issues. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Individuals may need to sit or stand as needed. The position may require walking primarily on a level surface for periodic periods throughout the day. May reach above shoulder height or below the waist and lift as required to file documents or store materials throughout the workday must be able to lift 15 pounds and use proper lifting techniques. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Description Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary: The Government Site Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program's policies and procedures as defined by the Department of Homeland Security (DHS) contract. This position is operating independently at a government site without a Program Manager on site. Primary Duties and Responsibilities: The Government Site Specialist works independently to manage all aspects of case management within the program requirements. Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements. The Government Site Specialist meets with participants regularly as required by contractual obligations. Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records The Government Site Specialist manages program participant violations, including no-shows and repeat violators. Prepares documentation to acquire Department of Homeland (DHS) direction and action if disciplinary measures are necessary. Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans, security of Company and DHS employees, clients and the general public. Performs daily security check of the office area. Ensures that all participant records are kept in locked files to maintain confidentiality. Prepares written reports for DHS as necessary. The Government Site Specialist reviews and approves program participants' service plans to ensure compliance with state requirements and contractual obligations. Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements. The Government Site Specialist installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program. Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant. Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and the participants. Coordinates and facilitates translation services for ISAP participants, including emergency translation services. Provides ISAP participants with community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required. Supervises ISAP participants while in Company offices. Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services. Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations. Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations. Reports on program violations in a timely manner using established reporting parameters. Conducts home visits to verify ISAP participants' places of residence in compliance with contractual obligations. Makes referrals for emergency counseling for ISAP participants as needed. Conducts monthly audits of a specific office to ensure all program operations comply with the Quality Control Plan and contractual obligations. Prepares corrective action plans as necessary. Serves as the point of contact for DHS. Performs other duties as assigned. Qualifications Minimum Requirements: Bachelor's Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred. At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred. Bilingual English/Spanish required. Valid driver's license required and the ability to safely operate a motor vehicle in order to perform home visits. Ability to pass a federal background check and obtain a suitability determination. United States citizenship required. Must live in the US 3 of the last 5 years (military and study abroad included). Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports. Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations. Ability to deal tactfully with the public. Attention to detail. Problem solving ability. Ability to deal with multicultural contacts with sensitivity. Basic knowledge of immigration laws, regulations and procedures. Basic computer skills. Ability to interpret electronic monitoring messages and daily summary reports. Good typing skills to develop and maintain case records by performing data entry. Ability to work with computers and the necessary software typically used by the department. Working Conditions: Encountered on a regular basis as part of the work this job performs. Typical office environment. Some local travel is required. Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine. Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants. Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry. Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits. BI Incorporated

Job Description Under the leadership of the Operations Director the main objective of this role is to provide ongoing oversight of the Case Management Core 2 Team which includes Inflammatory, Osteoporosis /Osteoarthritis, Floater and Zero refill resources. This team is accountable for initial interview and following up with patient or MD office to obtain additional information/documentation to be able to process claim. This team will also be responsible for working medication refills. The Manager will manage all aspects of the department functions, including personnel, systems, initial and on going training and employee development. Responsibilities include but are not limited to: Holds self and others accountable for measurable high quality and timely . Develops/refines processes and procedures and ensures they are consistently applied across the Case Management Core 2 Team. Leads Change - acts as a catalyst for organizational change and employee engagement. Makes decisions that produce high quality results by applying technical knowledge, analyzing problems and calculating risks. Partners with other Operations teams to ensure quick turnaround of referral Assesses and analyses team performance, identifies performance gaps and provides feedback and coaching Responsible for leading a team through teaching, coaching and inspiring by fostering a sense of energy, ownership and a responsibility for the flawless execution of commercial excellence; engage in the selection and hiring process as needed. Administers company personnel policies and follows company staffing standards Enforcing policies and procedures to include business standards, maintaining customer satisfaction levels and improving quality of service. Collaborates with key business partners on process and or operational improvements to enhance efficiency and effectiveness of Case Management Core 2 team. Monitoring and assessing staff's compliance with the Company's rules and procedures related to behavior with Patients and Co-workers, attendance, dress code, productivity standards and any other applicable instruction provided by Company's management. Performs other duties as assigned. Minimum Requirements: 2 years of leadership/people management experience is required Demonstrated track record of meeting/exceeding goals Prior experience working in Specialty Pharmacy preferred Pharmacy Technician Associate Degree -Pharmacy license and registration Bachelor's degree in healthcare or business-related field (preferred) EEOC F/M/V/D

Under the leadership of the Operations Director the main objective of this role is to provide ongoing oversight of the Case Management Core 2 Team which includes Inflammatory, Osteoporosis /Osteoarthritis, Floater and Zero refill resources. This team is accountable for initial interview and following up with patient or MD office to obtain additional information/documentation to be able to process claim. This team will also be responsible for working medication refills. The Manager will manage all aspects of the department functions, including personnel, systems, initial and on going training and employee development. Responsibilities include but are not limited to: Holds self and others accountable for measurable high quality and timely . Develops/refines processes and procedures and ensures they are consistently applied across the Case Management Core 2 Team. Leads Change - acts as a catalyst for organizational change and employee engagement. Makes decisions that produce high quality results by applying technical knowledge, analyzing problems and calculating risks. Partners with other Operations teams to ensure quick turnaround of referral Assesses and analyses team performance, identifies performance gaps and provides feedback and coaching Responsible for leading a team through teaching, coaching and inspiring by fostering a sense of energy, ownership and a responsibility for the flawless execution of commercial excellence; engage in the selection and hiring process as needed. Administers company personnel policies and follows company staffing standards Enforcing policies and procedures to include business standards, maintaining customer satisfaction levels and improving quality of service. Collaborates with key business partners on process and or operational improvements to enhance efficiency and effectiveness of Case Management Core 2 team. Monitoring and assessing staff's compliance with the Company's rules and procedures related to behavior with Patients and Co-workers, attendance, dress code, productivity standards and any other applicable instruction provided by Company's management. Performs other duties as assigned. Minimum Requirements: 2 years of leadership/people management experience is required Demonstrated track record of meeting/exceeding goals Prior experience working in Specialty Pharmacy preferred Pharmacy Technician Associate Degree -Pharmacy license and registration Bachelor's degree in healthcare or business-related field (preferred) EEOC F/M/V/D