Clinical case manager jobs in San Marcos, TX

Behavior Analysis Practicum (Master's Level) Premier ABA Provider for Children with Autism Are you a Behavior Technician (BT) or Registered Behavior Technician (RBT) accruing supervision hours, join our Rising Stars program!! If so, Action Behavior Centers - ABA Therapy for Autism is looking for Behavior Analyst in Training! Responsive Employer - we will review your resume within 24 hours of applying! What we offer: - Pay: $24-30 /hour based on experience and supervision hour completion - Potential wage increases every 6 months! -A guaranteed path to becoming a BCBA with a competitive BCBA salary upon passing -Bonuses based on accrued hours, with the potential to earn up to $1,500 per year. - Guaranteed hours! Each full-time teammate receives a minimum of 32-40 hours a week regardless of patient cancellations. Additional Benefits: - No-cost supervision hours! No deductions from pay or claw backs for the dedicated supervision time - A $5,000 BCBA Pass Bonus- A pass bonus for those who pass the exam on their first attempt at ABC! - Wealth of benefits + perks! Generous time off: 10 holidays, 10 paid days PLUS 2 flex days - College Tuition Employee Discount: Discounts with multiple universities! -PTO: Generous time off: 10 holidays, 10 paid days PLUS 2 flex days -Health Benefits: Paid up to 90% by the company with 4 plans to choose from -401K + Match What you will be doing: Are you a BT or RBT ready to embark on a meaningful journey and take your career to new heights? As a BCBA Intern, you'll be an integral part of our team, armed with passion for helping children and your commitment to excellence. Every individual has their journey, and we're here to guide you on yours! - Supervisee has accrued 85% of fieldwork hours (1700/2000hours) - All Restricted hours completed - Proof of enrollment in an accredited applicable masters program - Providing early intervention therapy in a center-based setting - Shaping the minds of kiddos in early childhood (ages 18 months to 8 years old) - Collecting data and implementing individualized treatment plans for each child - Collaborating with BCBA's and our team of like-minded individuals dedicated to living ABC's core values -Allocate 8 hours per week off direct care schedule to work on BDS modules -Sit for the BACB exam within 6 months of joining our team. And More: Free lunch EVERY Friday Complimentary DoorDash DashPass Calm subscription! Student loan Repayment Employer Contributions Annual Team Appreciation Party Teammate Appreciation Week snd More! Come join Action Behavior Centers! Applications accepted and reviewed on an ongoing basis. No deadline at this time. See what others have said when they made the decision to grow with us! Glassdoor LinkedIn © Copyright 2024 #LI-AG1 #LI-Onsit

Be your own boss. Start your own ABA practice, powered by Alpaca Health. Alpaca Health helps BCBAs start their own ABA practice. Big corporations often churn out clients and staff in search of greater profit. At Alpaca Health, out mission is to power independent BCBAs who put their science, team, and clients first. Think a client only needs 10 hours? No pressure to ask for 40. Can't take on more clients? You control your hours with no productivity quotas. We welcome part-time BCBAs. Want to deliver direct services? No sweat. Do what your clients need. We empower you to do what's best for your ABA community with best-in-class technology, ethical applications of AI, and a provider success team to guide you every step of the way. We handle everything non-clinical: LLC formation, payer contracting, intake, scheduling, billing, and more. As a Founder , you will grow your own ABA community. You will grow your team, work with families, and fulfill your passion for ABA -- all without dealing with paperwork. What will you do as a Founding BCBA? Clinical Leadership: Develop and implement evidence-based ABA programs, ensuring the highest standards of clinical excellence and ethical practice. Practice Development: Collaborate with our team to set up guidelines and processes for your team. Team Building: Recruit, train, and mentor RBTs and, eventually, other BCBAs to deliver compassionate, effective care under your guidance. Client Engagement: Build strong relationships with families, providing education and support to ensure client satisfaction and positive outcomes. Program Oversight: Monitor client progress through data analysis and make program adjustments as needed to ensure meaningful outcomes. Conduct functional assessments and complete assessment and progress reports accordingly. Collaboration: Communicate with our team on administrative tasks to meet healthcare regulatory needs, payor requirements, and key deadlines. What will you not do as a Founding BCBA? All of the following, Alpaca Health will do: Practice Formation: LLC incorporation, liability + malpractice insurance, bank account creation Insurance and Billing: Payer contracting, credentialing, verification of benefits, prior authorizations, claim submission, denial management, and reimbursement reconciliation Software and Technology: Practice Management System, Data Collection, Scheduling, Billing, Payroll, Intake, AI Session Notes, and more Operations: Document quality assurance, Managed Intake, Managed Scheduling, Managed Billing Practice Management Support: Live, on-demand support from Alpaca Health's team with help on ABA best practices Qualifications Valid BCBA Certification Master's Degree in Applied Behavioral Analysis, Special Education, Psychology, or Related Field Applicable licensure to practice in your state of interest Minimum three years experience in ABA, with supervisory roles preferred. Strong leadership skills. Strong oral and written communication skills. Pursue your dream of growing your own ABA community!

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Perform integrated case management functions with high risk members Help Health Plan members achieve their goals, empowerment and improved quality of life for their behavioral and physical health issues Conduct field work and health plan member visits in the local San Antonio area Work mostly home based! Work with NCQA guidelines and HEDIS measures Qualifications LCSW, LMFT, LPC, Ph.D, or RN Strong computer skills Driver's license/ car 3+ years of behavioral health experience Additional Information Advantages of this Opportunity: Competitive salary: from $55,000 to $64,000 per year (depending on experience) Benefits offered, Medical, Dental, and Vision Growth Opportunity Fun and positive work environment Interested in being considered? If you are interested in being considered for the Behavioral Health Case Manager position, please click the "I'm Interested" button below!

The Case Manager is responsible for coordinating interdisciplinary care for an assigned patient population. This role includes reviewing inpatient admissions to ensure appropriate utilization of hospital resources and accurate determination of admission levels of care. The Case Manager assesses discharge needs, develops appropriate discharge plans, and collaborates closely with the healthcare team to support optimal financial and quality outcomes. Additionally, this position helps maintain and strengthen relationships with payors. What We Offer Opportunities for professional growth and advancement Flexible scheduling options Employee Referral Bonus Program Supportive and collaborative leadership Responsibilities Provide case management services within one of the following disciplines: OT, PT, RN, RRT, SLP, or LSW Perform reviews of inpatient admission records to ensure appropriate resource utilization Assess and identify discharge planning needs Develop and coordinate individualized discharge plans Collaborate with the interdisciplinary team to achieve desired clinical and financial outcomes Support and enhance relationships with payors Ensure compliance with organizational and regulatory standards Qualifications Education & Training Licensure in the applicable discipline (state-specific) preferred Eligible disciplines include Occupational Therapist, Physical Therapist, Registered Nurse, Respiratory Therapist, Speech Therapist, or Licensed Social Worker Current BLS certification required Experience 35 years of inpatient experience, preferably in acute care, IRF, or LTACH settings Working Place: Kyle, Texas, United States Company : 2025 Dec 4th Healthcare- PAM Health

The Case Manager is responsible for contributing to TRDI's Mission “To Create and Enhance Life Opportunities for People with Barriers & Disabilities” and Core Values “Integrity, Innovation, Compassion, Communication, and Courage.” This position involves growth and success in TRDI's Entrepreneurial Operating System “EOS” that are consistent with TRDI's Business Plan. The Case Manager is responsible for establishing relationships (Federal, State, Local Governments, Universities, and Private sectors). This role involves collaborating with various stakeholders internally and externally to ensure compliance with Federal, State, and Local Government. Primary Duties and Responsibilities: Ensure overall compliance with the requirements of all mission driven programs and work, including but not limited to AbilityOne, WorkQuest, and commercial contracts. Ensure overall compliance with laws, rules, regulations, and policy as prescribed by regulatory agencies. Responsible for leading the organization's required compliance initiatives with the AbilityOne and other regulatory employment programs. Accountable for the tracking and measurement of all regulatory program requirements and ensure timely and accurate status updates are provided to key management. Responsible for data collection, interpretation, and analysis, and action plan synthesis in order to implement the necessary changes based on data and performance indicators. Responsible for implementing, enforcing, and redirecting recruiting and retention strategies that will help achieve compliance with regulatory programs (i.e. AbilityOne, WorkQuest, Veteran Programs, EEO, Affirmative Action Plan, etc.) and ensure workforce needs are met for all contract job sites within budgets. Make effective use of various methods. Manage and ensure a seamless transition for new hires (no less than 90 days) by coordinating site access, security clearances, required training, job expectations, employee benefits, shadowing opportunities, mentorship, transportation, care, medical documentation, and work schedule assignments. Provide case management to new potential candidates and existing employees from inception through the course of employment, until termination. Develop, evaluate, and update employment programs and opportunities to promote and track employment growth and upward mobility. Prepare and maintain comprehensive documentation, records, and other reports as required. Responsible for supervising and developing direct reports. Develop and deliver effective training and awareness. Anticipate and proactively resolve potential problems. Maintain communication with key management and key stakeholders. Continuously incorporate the use of technology for innovative ways to improve efficiency. Continually update job knowledge and modify internal operational processes to remain competitive and current with the latest trends in the industry. Participates in committees, special projects, and industry events and seeks additional responsibilities to represent the organization. Qualifications and Requirements: Ability to communicate orally and in writing in a clear and concise manner. Ability to maintain confidentiality of information. Ability to manage time effectively and handle both internal and external conflicts. Ability to make decisions and solve problems while working under pressure. Detail oriented and strong organizational and interpersonal skills. Strong business acumen. Advanced knowledge of local, state and federal employment laws and wage and hour laws. Advanced working knowledge of Microsoft Office Package (i.e. Excel, Outlook, Word, PowerPoint, etc.). Education, Skills, and Experience: Bachelor's degree from an accredited university in Psychology, Counseling, Special Education, or other Health and Human services related field; Master's Degree Preferred. Relevant state licensure or certificate will be necessary. 10 years relevant work and leadership experience in a multi-location environment. Certified Case Manager (CCM) or Commission on Rehabilitation Counselor Certification (CRCC). Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing. Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance. Two years of experience as an RN preferred in a healthcare/clinical environment. Experience in working with community and business partners and understanding of eligibility for SSI, SSDI, HCBS, VR, and VA. PAY: Commensurate with education and experience. BENEFITS: 401(k) (employee contribution) Employer paid Health Insurance, Life AD&D Insurance, Dental insurance Vision Insurance Long term and short term disability insurance available (paid by employer) Employee assistance program Paid time off includes holidays and PTO SCHEDULE: Typical Monday thru Friday with some overnight travel to various job-sites. OFFICE WORK LOCATION: San Antonio, TX, and travel to job-sites in nine states

Full-time Description Reports To: Clinical Director FLSA Status: Non-exempt/Full-Time Compensation: $23.00 to $25.00 per hour Our RBT Case Manager's work closely with our patients to provide an unparalleled level of service through compassionate and knowledgeable care, in combination with the intensive nature of our individualized program. EBH was created with the mission of empowering families by providing the most effective Applied Behavior Analysis (ABA) services to ensure that learners with autism and other developmental disabilities reach their maximum potential. Come join our team! Duties and Responsibilities: Engage in patient-related BACB-approved activities with BCBA oversight to develop hands-on clinical skills for the patient's case assigned to manage (Case assignments will range from 3-4 patients at a time) Assist the BCBA and lead caregiver training Maintain professional boundaries with caregivers and communicate effectively using parent-friendly communication Develop and write individualized skill acquisition programs that tie back to the DSM Write behavior intervention plans Evaluate risk and crisis management Conduct initial and follow-up assessments and indirect assessments Develop and write initial treatment plans Update treatment plans following best practice and insurance guidelines Conduct descriptive and functional analyses as part of functional assessment Answer questions of other technicians regarding specific ABA terminology or procedures Assist in staff trainings through presentations on conference and research material Provide direct Applied Behavior Analysis services to patients as needed Other duties as assigned Perks: 28 days of paid time off annually Monday-Friday 8 AM-4 PM schedule No evenings or weekends Medical, Dental, Vision benefits offered 401K option available Employee Referral Program - Bonus opportunities up to $2500 Performance reviews every 6 months with the opportunity for compensation increases Paid In Clinic Training Dedicated teams to support each clinic - Clinical, Quality, and Operations Paid supervision towards BCBA certification Individualized clinical support & training given by our Clinical Training Managers and Senior BCBAs for RBTs looking to become BCBAs Collaborative, Supportive, & Rewarding Company Culture Requirements Competencies: Excellent Organizational Skills Problem-Solving Ethics and Values Action-oriented Excellent Written and Verbal Communication Skills Attention to Detail Education and Experience Required: Must have RBT certification Must be enrolled in a Verified Course Sequence as identified by ABAI as suitable for BCBA certification Completed or accrued 80% of BACB required experience hours Experience working with children between the ages of 18 months to 12 years old Willingness to be trained on the principles of ABA Works cooperatively with other professionals Empower Behavioral Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Description $23.00 to $25.00 per hour

Job Description The Case Manager is responsible for contributing to TRDI's Mission “To Create and Enhance Life Opportunities for People with Barriers & Disabilities” and Core Values “Integrity, Innovation, Compassion, Communication, and Courage.” This position involves growth and success in TRDI's Entrepreneurial Operating System “EOS” that are consistent with TRDI's Business Plan. The Case Manager is responsible for establishing relationships (Federal, State, Local Governments, Universities, and Private sectors). This role involves collaborating with various stakeholders internally and externally to ensure compliance with Federal, State, and Local Government. Primary Duties and Responsibilities: Ensure overall compliance with the requirements of all mission driven programs and work, including but not limited to AbilityOne, WorkQuest, and commercial contracts. Ensure overall compliance with laws, rules, regulations, and policy as prescribed by regulatory agencies. Responsible for leading the organization's required compliance initiatives with the AbilityOne and other regulatory employment programs. Accountable for the tracking and measurement of all regulatory program requirements and ensure timely and accurate status updates are provided to key management. Responsible for data collection, interpretation, and analysis, and action plan synthesis in order to implement the necessary changes based on data and performance indicators. Responsible for implementing, enforcing, and redirecting recruiting and retention strategies that will help achieve compliance with regulatory programs (i.e. AbilityOne, WorkQuest, Veteran Programs, EEO, Affirmative Action Plan, etc.) and ensure workforce needs are met for all contract job sites within budgets. Make effective use of various methods. Manage and ensure a seamless transition for new hires (no less than 90 days) by coordinating site access, security clearances, required training, job expectations, employee benefits, shadowing opportunities, mentorship, transportation, care, medical documentation, and work schedule assignments. Provide case management to new potential candidates and existing employees from inception through the course of employment, until termination. Develop, evaluate, and update employment programs and opportunities to promote and track employment growth and upward mobility. Prepare and maintain comprehensive documentation, records, and other reports as required. Responsible for supervising and developing direct reports. Develop and deliver effective training and awareness. Anticipate and proactively resolve potential problems. Maintain communication with key management and key stakeholders. Continuously incorporate the use of technology for innovative ways to improve efficiency. Continually update job knowledge and modify internal operational processes to remain competitive and current with the latest trends in the industry. Participates in committees, special projects, and industry events and seeks additional responsibilities to represent the organization. Qualifications and Requirements: Ability to communicate orally and in writing in a clear and concise manner. Ability to maintain confidentiality of information. Ability to manage time effectively and handle both internal and external conflicts. Ability to make decisions and solve problems while working under pressure. Detail oriented and strong organizational and interpersonal skills. Strong business acumen. Advanced knowledge of local, state and federal employment laws and wage and hour laws. Advanced working knowledge of Microsoft Office Package (i.e. Excel, Outlook, Word, PowerPoint, etc.). Education, Skills, and Experience: Bachelor's degree from an accredited university in Psychology, Counseling, Special Education, or other Health and Human services related field; Master's Degree Preferred. Relevant state licensure or certificate will be necessary. 10 years relevant work and leadership experience in a multi-location environment. Certified Case Manager (CCM) or Commission on Rehabilitation Counselor Certification (CRCC). Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing. Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance. Two years of experience as an RN preferred in a healthcare/clinical environment. Experience in working with community and business partners and understanding of eligibility for SSI, SSDI, HCBS, VR, and VA. PAY: Commensurate with education and experience. BENEFITS: 401(k) (employee contribution) Employer paid Health Insurance, Life AD&D Insurance, Dental insurance Vision Insurance Long term and short term disability insurance available (paid by employer) Employee assistance program Paid time off includes holidays and PTO SCHEDULE: Typical Monday thru Friday with some overnight travel to various job-sites. OFFICE WORK LOCATION: San Antonio, TX, and travel to job-sites in nine states

The Case Manager is responsible managing an assigned caseload of clients having mental illness or substance abuse use and for assessing client needs, developing, implementing, and reviewing service plans, and working with other community resources in meeting/achieving client service. Assesses, plans, implements, coordinates, monitors, and evaluates options to facilitate the continuum of care including pre-discharge planning with appreciate guardians or family member, follow-up appointments, housing, and transportation arrangements upon discharge. Essential Duties: Accepts newly assigned cases in which the diagnostic intake has been completed by a licensed provider. Completes case management assessment on all clients entering caseload. Develops appropriate treatment/service plans with clients as the means for implementing appropriate services and developing effective alliances with clients. Provides on-going supportive case management functions in accordance with the problems, needs, and the strategies identified within the service plan to help the clients achieve the stated goals and objectives. Participates as directed in the screening of new service requests within the clinic by means of and agency approved procedure. Provides face to face reviews with the client on a regular basis to assess the progress made in reaching service goals so that the service plan can be modified as necessary. Documents all service contacts on a timely basis including face-to-face interviews, collateral and networking contacts, correspondence and maintains the case records. Access to daily admission report with purpose of effectively meeting new patients to coordinate discharge planning. Meet with patients/contact patient guardian to complete required activities i.e. obtain collateral information regarding living arrangements, patient request and MD ordered activities. Educates patients regarding effective allocation of community mental health resources while encouraging provision of high-quality patient care. Document appropriately gained legal authority to communicate with family members to gain collateral information through ROI. Notify appropriate person of any patients needing to be court ordered due to inability to obtain consent for treatment. Complete insurance bridges as appropriate and communicate with insurance case managers regarding updates, incidences, and discharge planning. Attend Discharge and Treatment Team meetings and all meetings relative to case management/ social functions. Maintains current knowledge of case management/social services, discharge planning, and stay abreast of hospital programs and services provided. Completes discharge and aftercare planning packages in advance of discharge date, typically 1-2 days prior to discharge, when discharge is projected. Performs other duties, as requested. Upholds the Organization's ethics, values and customer service standards. This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the hospital. Duties may be modified or changed with or without notice. Requirements Education and/or Licensure - Bachelor's degree preferred in field of Social Work or Social Services - or high school diploma and a minimum of two (2) year's equivalent work experience required. Experience - Two years' experience in healthcare or healthcare-related case management or coordination duties - or one (1) year related experience in a psychiatric health care facility; direct practice in mental health treatment and experience in crisis intervention and customer service preferred. Additional Requirements - Must possess or obtain a valid CPR certification and SAMA training within 30 days of hire. Bi-lingual English/Spanish preferred but not required. Knowledge Skills and Abilities Knowledgeable of patient rights and laws (i.e., EMTALA) pertaining to mental health and regulations pertaining to psychiatric nursing and the treatment of the mentally and emotionally disturbed patients. Basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical, psychiatric emergency procedures, and crisis intervention skills. Communicate effectively with a variety of individuals and function calmly in situations which require a high degree of sensitivity, tact, and diplomacy. Ability to exercise appropriate judgment in answering questions and releasing information in accordance with HIPAA and Personal Health Information Act requirements; analyze and project consequences of decisions and/or recommendations. Ability to handle confidential information with great sensitivity. Well-developed verbal and written communication skills in English. Skill to communicate effectively in order to exchange and/or provide information, build and/or maintain cooperative relationships. Skilled in problem solving, prioritizing and time management. Ability to document Case Management/Discharge plans in a clear and concise manner. Knowledge of state and federal programs and regulations that govern hospital discharge planning and those providing medical care and financial support to individuals, community resources. Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities. Usually works forty (40) hours per week, including weekends. Must be able to multi-task, prioritize with strong time management skills. Exceptional follow through on tasks and assignments Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze. Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Benefits 401K Retirement Plan

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance About the Role: We are seeking a highly organized and detail-oriented Legal Case Manager to join our team at Gamez Law Firm in San Antonio, TX. As a key player in our legal team, you will be responsible for managing commercial legal cases and ensuring smooth day-to-day operations. Responsibilities: Manage and oversee commercial legal cases from inception to resolution Coordinate with attorneys, clients, and other parties involved in the cases Conduct legal research and prepare case summaries and reports Assist in drafting legal documents and correspondence Maintain case files and ensure all deadlines are met Requirements: 2+ years of experience in PI litigation or legal case management Strong knowledge of legal procedures Experience handling medical and legal records Excellent communication and organizational skills Ability to work efficiently under pressure and meet deadlines

The Case Manager is responsible managing an assigned caseload of clients having mental illness or substance abuse use and for assessing client needs, developing, implementing, and reviewing service plans, and working with other community resources in meeting/achieving client service. Assesses, plans, implements, coordinates, monitors, and evaluates options to facilitate the continuum of care including pre-discharge planning with appreciate guardians or family member, follow-up appointments, housing, and transportation arrangements upon discharge. Essential Duties: Accepts newly assigned cases in which the diagnostic intake has been completed by a licensed provider. Completes case management assessment on all clients entering caseload. Develops appropriate treatment/service plans with clients as the means for implementing appropriate services and developing effective alliances with clients. Provides on-going supportive case management functions in accordance with the problems, needs, and the strategies identified within the service plan to help the clients achieve the stated goals and objectives. Participates as directed in the screening of new service requests within the clinic by means of and agency approved procedure. Provides face to face reviews with the client on a regular basis to assess the progress made in reaching service goals so that the service plan can be modified as necessary. Documents all service contacts on a timely basis including face-to-face interviews, collateral and networking contacts, correspondence and maintains the case records. Access to daily admission report with purpose of effectively meeting new patients to coordinate discharge planning. Meet with patients/contact patient guardian to complete required activities i.e. obtain collateral information regarding living arrangements, patient request and MD ordered activities. Educates patients regarding effective allocation of community mental health resources while encouraging provision of high-quality patient care. Document appropriately gained legal authority to communicate with family members to gain collateral information through ROI. Notify appropriate person of any patients needing to be court ordered due to inability to obtain consent for treatment. Complete insurance bridges as appropriate and communicate with insurance case managers regarding updates, incidences, and discharge planning. Attend Discharge and Treatment Team meetings and all meetings relative to case management/ social functions. Maintains current knowledge of case management/social services, discharge planning, and stay abreast of hospital programs and services provided. Completes discharge and aftercare planning packages in advance of discharge date, typically 1-2 days prior to discharge, when discharge is projected. Performs other duties, as requested. Upholds the Organization's ethics, values and customer service standards. This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the hospital. Duties may be modified or changed with or without notice. Requirements Education and/or Licensure - Bachelor's degree preferred in field of Social Work or Social Services - or high school diploma and a minimum of two (2) year's equivalent work experience required. Experience - Two years' experience in healthcare or healthcare-related case management or coordination duties - or one (1) year related experience in a psychiatric health care facility; direct practice in mental health treatment and experience in crisis intervention and customer service preferred. Additional Requirements - Must possess or obtain a valid CPR certification and SAMA training within 30 days of hire. Bi-lingual English/Spanish preferred but not required. Knowledge Skills and Abilities Knowledgeable of patient rights and laws (i.e., EMTALA) pertaining to mental health and regulations pertaining to psychiatric nursing and the treatment of the mentally and emotionally disturbed patients. Basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical, psychiatric emergency procedures, and crisis intervention skills. Communicate effectively with a variety of individuals and function calmly in situations which require a high degree of sensitivity, tact, and diplomacy. Ability to exercise appropriate judgment in answering questions and releasing information in accordance with HIPAA and Personal Health Information Act requirements; analyze and project consequences of decisions and/or recommendations. Ability to handle confidential information with great sensitivity. Well-developed verbal and written communication skills in English. Skill to communicate effectively in order to exchange and/or provide information, build and/or maintain cooperative relationships. Skilled in problem solving, prioritizing and time management. Ability to document Case Management/Discharge plans in a clear and concise manner. Knowledge of state and federal programs and regulations that govern hospital discharge planning and those providing medical care and financial support to individuals, community resources. Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities. Usually works forty (40) hours per week, including weekends. Must be able to multi-task, prioritize with strong time management skills. Exceptional follow through on tasks and assignments Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze. Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Benefits 401K Retirement Plan

Job Description We are seeking a Case Manager who is passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Case Manager serves as liaison and coordinates care for patients with biopsychosocial needs in the context of medical, emotional and/or behavioral problems. Assess for such needs at the individual level, as well as facilitating and tracking successful referral to resources. Participates in population-based Care Management supporting the integration of primary and mental health care to treat the whole patient. This position requires travel to various LSCC facilities as needed. If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you! A Day in the Life of a Case Manager may look like this: Assist clients and/or families in identifying and accessing community resources to alleviate social, environmental, and/or economic problems impacting health care needs. Deliver case management, care coordination, and crisis intervention services to individuals and families, within the scope of practice. Manage and track all aspects of the patient referral process, ensuring compliance with organizational policies and timelines. Educate families on the implications of their medical condition and its impact on lifestyle. Serve as a liaison and/or coordinates care between the client's providers, other treatment providers, community groups, and social service agencies. Maintain accurate and up-to-date referral information, and initiate referrals as appropriate. Refer clients and/or their families to community resources (programs, agencies, other providers, etc.) to assist in alleviating social, environmental, and economic problems affecting health care needs. Update and maintain resources and contact points for providers as needed. Adhere to patient care standards in alignment with LSCC health education and information guidelines. Demonstrate a thorough understanding of national patient safety initiatives by consistently following all LSCC safety protocols and procedures. Participate in data collection, focus groups, TJC, PCMH, and other quality improvement initiatives. Maintain accountability for ongoing professional development and for sharing knowledge with others. Responsible for knowledge of and compliance with all LSCC policies and procedures. We ask our Case Manager to possess a minimum of: Bachelor's degree in Social Work from an accredited college or university OR Minimum two (2) years of experience as a case manager with a CCM (Certification in Case Management) in a community-based and/or medical setting with an understanding of behavioral health prevention science. Basic Life Support (BLS) certification from the American Heart Association or American Red Cross The following experience/skills are preferred: Master's degree in Social Work Experience in substance abuse screening, use, and/or treatment Experience with screening, brief intervention, and referral to treatment (SBIRT) Experience with motivational interviewing (MI) and smoking cessation services Experience working in behavioral health and/or human services Proficiency with Electronic Medical Record (EMR) system, as well as computer and web-based interfaces Bilingual English/Spanish language skills Key Success Factors Some key factors that will make an individual successful in this role: The ability to problem solve Organizational skills Attention to detail Team player personality Time management Benefits LSCC offers a competitive benefits package, including: Competitive salary; Medical, Dental, and Vision insurance; LSCC paid Life insurance; LSCC paid Short-Term and Long-Term Disability insurance; Paid Time Off; and 403b Employee Retirement Plan

Under minimal supervision, performs complex and diverse duties in support of a work area or group of individuals. Provides administrative support for multiple programs and projects. Anticipates and initiates actions regarding office operations which require knowledge of the Institute and other departments. May function as a high-level individual contributor or coordinator of multiple projects. Essential Functions Work may affect multiple units. Follows departmental procedures and recommends changes to work-area processes. Work is reviewed at key stages by supervisor, manager, or faculty member(s). Accountable for the end product of own work as well as work of others; however, is not responsible for performance of others. Exercises confidentiality of classified information based on security procedures. Physical Demands Ability to lift up to 20 pounds occasionally. Ability to sit for extended periods of time Ability to move about campus as needed to deliver items, attend meetings, etc. Extensive wrist and hand movements as related to keyboarding Ability to bend, kneel, stoop and reach as needed for routine office duties Ability to work late night and weekend hours Minimum Qualifications Master's Degree in Student Affairs, Social Work, Counseling or other related discipline 2 years' relevant work experience, preferably in a higher education environment Ability to multi-task and handle an average case load of 30+ active cases monthly Strong interpersonal, organization and crisis management skills Computer skills and knowledge of Microsoft Office suite, especially database, spreadsheet, etc. Ability to make decisions and work independently and as part of a team Work Schedule Regular business hours with some nights and weekends and rotating on-call responsibilities

Job Title Case Manager Agency Texas A&M International University Department Office of Student Affairs Proposed Minimum Salary $3,659.09 monthly Job Type Staff Job Description The Program Manager (Case Manager) reports directly to the Director of Student Affairs (DSA) and serves as the co-chair of the Behavioral Assessment and Intervention Team (BAIT) and the Student-Parent Liaison. The case manager works to offer a supportive, personalized response when difficulties arise and to foster student development. In addition, the case manager is responsible for case management and works closely with the DSA to address and coordinate the needs of students who have health, psychological, economic, family relationships, and/or social adjustment-related problems through a variety of interventions, referrals and follow up services. Provides consultation to faculty, staff, academic departments, and parents, when appropriate, to minimize academic disruptions and help resolve problems affecting students in distress. The case manager also works closely with the Student Conduct Officers to address concerning behaviors that may also be a wellness concern. The person in this position is responsible for developing partnerships across campus and with local agencies and organizations in the community to provide and connect students and resources and services and may also assist with divisional efforts to actively engage students and promote their overall connection to the university community. Essential Duties and Responsibilities * Plans, organizes, directs and manages day-to-day activities, developing and implementing procedures for the administration of the program. * Assists in developing strategic plans and goals to support the program. * Assists with the development and production of materials designed for the program. * Develops and conduct programs including leadership training, conferences, seminars and workshops. * Supervises program support staff and student assistants. * Assists with yearly budgetary and contract processes. Prepares vouchers, purchase orders and requisition and coordinate with accounting personnel and other support staff. * Researches, develops and writes white papers, grant applications and prepares presentations. Maintains and develops communications between partners by attending meetings and conference calls. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Additional Responsibilities * Provide case management and lead coordinated responses to students experiencing crisis or complex personal, social, or mental health concerns by co-chairing the BAIT team, facilitating risk assessments, and ensuring appropriate safety and support measures. Serve as the primary point of contact for campus members reporting student distress, coordinating interventions, referrals, and follow-up with campus and community resources to promote student well-being and successful outcome. * Monitor and track students in distress to ensure progress and follow-up, maintaining detailed, timely, and confidential records of all BAIT and student-parent cases. Facilitate collaboration among students, faculty, families, and community partners to promote student well-being and support those facing extenuating circumstances. * Utilize university software and database systems to access, record, and maintain accurate and up-to-date case documentation in accordance with institutional policies and procedures. * Maintain and update BAIT materials, website, and community resource lists. Design and deliver educational training and support programs for faculty, staff, and students, including awareness and prevention initiatives related to student well-being, crisis response, and parenting-student support. Collect, analyze, and report BAIT and student-parent case data to assess departmental needs, identify trends and gaps, and inform financial and programmatic resource planning. * Collaborates with campus partners including Student Counseling Services, Residence Life, University Police, Disability Services, Office of Student Financial Aid, Office of the Registrar, Health Services, Academic Affairs and other campus constituents in coordinating referrals and services. Minimum Requirements * Education - Bachelor's degree in (Higher Education, Student Personnel Administration, Psychology, Social Work, Counseling or related field). * Experience - Five years of related experience. * An equivalent combination of education and experience may be considered. Preferred Qualifications * Master's degree in Counseling, Psychology, Student Affairs/Higher Education Administration or closely related field. * One (1) year of experience in mental health case management or referral. * An equivalent combination of education and experience may be considered. Knowledge and Abilities Knowledge of: * Word processing, spreadsheet, and database applications. Ability to: * Multitask and work cooperatively with others. * Present information clearly and concisely. * Work with sensitive information and maintain confidentiality. * Excellent written communication, analytical, interpersonal, and organizational skills. Preferred Knowledge and Abilities Knowledge of: * Case management database systems (e.g., Maxient, Symplicity) and in mediation/conflict resolution for complex interpersonal situations. * Mental health conditions, treatments, and factors affecting individuals, with experience applying Trauma-Informed Care principles in higher education. * College/university case management, crisis intervention, and supporting students while maintaining HIPAA and FERPA compliance. * Skilled in collaboration with mental and physical health providers, community agencies, and campus stakeholders. Ability to: * Work cooperatively with others within a multidisciplinary team environment; evidence of effective collaborative relationships with students, faculty and/or staff. * Maintain confidentiality bases on relevant laws, policies and/or procedures. Licensing / Professional Certification - None Physical Requirements - None The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position may supervise employees. Other Requirements * Work beyond normal office hours and/or work on weekends. * Position requires on campus, face-to-face interactions. * Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $43,909.08/annually INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you "Submit" the application materials. The software does not allow you to "Save" your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: * Resume * Cover Letter * 3 -5 professional references and their full contact information * Unofficial transcripts (if applicable) All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Prevention Case Manager Crisis Center of Comal County (CCCC) Program: Prevention Supervisor: Clinical Director FLSA Status: Exempt Approved: May 2024 At the Crisis Center of Comal County (CCCC), our mission is to embrace survivors of crisis and trauma and empower them to positively change the trajectory of their lives. The Prevention Case Manager plays a vital part in advancing this mission by coordinating prevention education in schools and the community and by supporting program services for the children of agency clients. This role focuses on reducing domestic violence through education about healthy relationships, stalking and dating violence, and sexual assault awareness and prevention. The Prevention Case Manager also provides program oversight for the children's program, which includes school enrollment, after-school programs, summer education and recreation programs, limited childcare, and coordination of resources with DFPS and other community agencies serving children. This position ensures the smooth operation of program services by regularly evaluating their effectiveness, appropriateness, service delivery, and cost efficiency. It also participates in evening coverage and SANE on-call on a scheduled basis and requires non-traditional hours, including some evening and weekend hours. Essential Functions • Develop, coordinate, and present educational sessions to students, teachers, parents, and community groups that address domestic violence, healthy dating relationships, sexual assault, and stalking issues. • Identify and create evidence-based curriculum for education and prevention presentations. • In collaboration with the Director of Community Relations and team members, ensure that prevention and education services are accessible and well utilized by the community. • Identify programmatic strategies designed to meet the emotional, educational, and physical needs of children residing in the shelter. • Serve on evening coverage and SANE on-call on a scheduled basis. • Work collaboratively with agency team members to provide needed services to children. • Plan and implement activities for shelter summer program, holiday events, and field trips. • Maintain positive relationships with partner agencies and community representatives, Summer Program Aide(s), and Contract Prevention Educator(s), when applicable. Additional Responsibilities • Participate collaboratively as a member of a team in developing and maintaining all programs of the Crisis Center. • Make public appearances when requested as a representative of the agency to represent the services of the agency to the community. • Ensure timely preparation of administrative documents and reports as requested/required. • Attend meetings and training as required. • Perform other duties as may be assigned by supervisor. Qualifications/Skills Program management skills and strong presentation skills required; excellent oral and written communication skills; public speaking experience necessary; knowledgeable regarding sexual assault issues and the dynamics of domestic violence and homelessness; computer literate with proficiency in Microsoft Office products; highly organized and able to manage multiple priorities concurrently with minimal supervision; non-traditional hours required, including some evening and weekend hours; some travel requiring a valid driver's license and a personal, insured vehicle for use on the job required. Experience and/or Education Bachelor's degree in human services or education required or equivalent work experience. Certifications, Licenses, Registrations Must possess a current, valid Texas driver's license and proof of auto liability insurance. Physical Demands Frequent sitting for prolonged periods of time; stooping and lifting of 15-20 pounds; frequent reading; occasional travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Frequent exposure to communicable diseases; occasional exposure to irritating or caustic substances. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Special Conditions Able to travel to community schools and various sites for presentations and training sessions. This is not intended to be all-inclusive. CCCC reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. This position is contingent upon continued grant funding.

Job DescriptionDescription: The Case Manager provides individualized support to adults through the Access to Services (ATS) Program, focusing on case management, advocacy, and long-term service retention. This role ensures that clients have sustained access to healthcare, housing, employment, and financial assistance by addressing barriers and fostering self-advocacy skills. Reporting to the Program Manager, the Case Manager works collaboratively with Program Coordinators, community agencies, and service providers to deliver culturally responsive, person-centered care. The position requires strong communication, problem-solving, and organizational skills, as well as the ability to navigate complex service systems with empathy and cultural humility. Case Management & Client Support · Conduct client intakes, need assessments, and service plan development to identify goals and barriers. · Provide individualized case management through regular check-ins and follow-up support. · Advocate for client eligibility and participation in healthcare, housing, financial assistance, and social service programs. · Deliver crisis intervention and immediate problem-solving to address urgent needs. · Coordinate transportation, childcare, and other logistical support to prevent service interruptions. · Collaborate with the Program Manager and Program Coordinators to ensure continuity of care and successful client outcomes. Self-Advocacy & Skills Building · Coach clients with self-advocacy, communication, and problem-solving strategies to strengthen independence. · Support clients in navigating community systems, agencies, and service provider networks. · Conduct service plan reviews and update goals and interventions based on progress and emerging needs. · Empower clients to build confidence and sustain engagement in services through education and skill development. Documentation & Data Tracking · Maintain accurate and confidential case records, documenting all client interactions and outcomes. · Track service utilization and progress toward individualized goals. · Analyze data to identify patterns and trends in service access, retention, and barriers. · Ensure compliance with funding, confidentiality, and organizational reporting requirements. · Prepare summaries and updates for quarterly and annual program reports. Community Engagement & Outreach · Build and maintain strong relationships with service providers, employers, and community agencies. · Collaborate with partner organizations to facilitate referrals and resolve service disruptions. · Represent the Access to Services Program at outreach events, community meetings, and trainings. · Advocate for improved access, inclusion, and service delivery within community systems. · Educate clients and community members about available programs, resources, and support networks. Compliance & Certification · Maintain required certifications and trainings (e.g., FERPA, HIPAA, Mandated Reporter) as directed by the Program Manager. · Follow organizational policies and funding requirements to ensure all services meet compliance standards. · Uphold confidentiality, ethical practices, and risk management procedures in all aspects of service delivery. · Report any compliance concerns or client safety issues promptly. · Perform other duties as assigned to support program operations and organizational goals. Requirements: To perform the essential functions of this position successfully, an individual should demonstrate the following competencies: · Strong case management, advocacy, and crisis intervention skills. · Knowledge of healthcare, housing, employment, and social service systems. · Ability to build trust and rapport with diverse clients, including Deaf, Hard of Hearing, DeafBlind, and Disabled adults. · Excellent interpersonal, written, and verbal communication skills. · High cultural competency and understanding of marginalized or underserved populations. · Proficiency in documentation, data tracking, and service reporting. · Strong organizational and problem-solving abilities. · Ability to communicate effectively in American Sign Language (ASL) preferred or willingness to develop ASL proficiency. · Commitment to CSD's values of equity, inclusion, empowerment, and community service. Qualifications · Bachelor's degree in Human Services, Social Work, Rehabilitation Counseling, or a related field; equivalent experience may be considered. · Minimum of two (2) years of experience in case management, client advocacy, or social services. · Experience working with Deaf, Hard of Hearing, or IDD populations strongly preferred. · Experience in community-based programs, healthcare navigation, or service coordination. · Valid driver's license and reliable transportation required. · Flexibility to work on occasional evenings or weekends for outreach or client needs.

Job Description The Career Case Manager supports the basic needs and service coordination for Goodwill clients seeking assistance with education, job training, and employment related services. The Career Case Manager will work closely with clients in developing service plans including goals for training, education, and employment as well as providing continued programmatic follow-up supports post-placement. The Career Case Manager works closely with other Workforce Advancement professionals in coordinating services provided within and outside of Goodwill. Role and Responsibilities Maintain client caseloads by supporting client's development with respect to resume building, job applicants/job searching, interviewing and employment related soft skills. Maintain frequent contact with client in accordance with agency policy and procedures. Develop in partnership with clients, a strengths-based/solution-focused assessment and individualized career plan that identifies short and long term goals and resources that support clients on their path towards their education, training and employment goals. Track and document goal acquisitions and support clients in their transition to next steps according to their individual career plan. Apply extensive knowledge of regional labor market needs and trends which will support an evidence based carer path for clients. Coordinate with appropriate social services professionals in delivering services necessary to support clients in achieving employment stability. Intervene effectively and ethically in crisis situation, developing applicable interventions and follow-up plans to thoroughly address immediate and future needs while maintaining safety. Enroll clients in programs, obtain information and complete reports to meet/exceed all performance targets as required by Goodwill and other funding sources. Maintain complete and accurate records of all clients through ECM and other required client tracking databases. Strictly adhering to all data entry requirements set forth by Goodwill and other funding sources. Adhere to confidentiality protocols related to electronic and paper files and documents. Coordinate and work collaboratively with GCT Career Advancement Team to connect client with career advancement trainings and the Business Solutions team to connect client with employment opportunities. quality and integrity of Career Advancement Services in ECM. Pull reports as needed for department. Participate in and contribute to community collaborations and inter-agency discussions that further the Goodwill mission and clients' goals. Other duties as assigned. Additional Job Responsibilities for Outlying Career Case Manager Acts as Intake & Eligibility Specialist for the Outlying Career Center. Screen potential clients and provide an accurate and thorough intake based on individual career or educational goals. Effectively communicate programs and services provided at Goodwill Central Texas as well as connect clients/potential clients to community resources. Maintain adherence to scheduling protocols by being physically present at the career center during assigned shifts to assist walk-in clients; responsible for opening and closing the career center as scheduled. Manage and maintain positive working relationships with agency and staff at partner site locations. Work collaboratively with agency staff for the best interest of Goodwill participants and mission. Supervisory Responsibility This position does not have supervisory responsibilities Required Skills & Qualifications Bachelor's degree (or higher) in education, business, or a social services related field. Associate degree. Minimum of 1 year experience working with clients in employment counseling, placement, education, or human services can substitute for a four-year degree. Minimum of 1 year experience with socially disadvantaged individuals such as un-housed, ex-offenders, and low literacy, and individuals with disabilities. Knowledge of Goodwill services and of community resources and business networking preferred. Extensive experience with Microsoft Office (Word, Excel, PowerPoint, outlook), and other social media applications. Valid driver's license, proof of valid insurance and ability to travel on work related business to meet client location/service delivery needs. Knowledge of client assessment skills, community resources coordination, career planning principles, employability skills, and crisis intervention. Ability to conduct and/or translate training sessions bilingually preferred. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear. The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position. #IND2

Job Title: AT HOME Clinical Case Manager Program: AT HOME Reports To: AT HOME Program Manager FLSA Status: Non-Exempt/Full Time The AT HOME Clinical Case Manager supports the multidisciplinary permanent supportive housing team with clinical skills and experience. The primary role of the Clinical Case Managers is to assess, plan, develop, coordinate, and provide therapeutic and rehabilitative services to an average case load of 17 clients with severe and persistent mental illnesses, chronic health conditions, and/or substance use disorder. The AT HOME Clinical Case Manager will utilize Housing First, harm reduction, trauma informed approach to assist clients in overall improved well-being, stability, and quality of life in conjunction with safe and stable housing. The position provides services in clients' homes at a single supportive housing property and assists them in accessing additional services, resources, and supports in the community. Essential Duties & Responsibilities (inclusive but not exhaustive): Client Services Provide case management and advocacy for an assigned group of clients in coordination with multidisciplinary team, assuming primary responsibility for developing, implementing, evaluating, and revising goals and individualized service plans in collaboration with clients. Provide regular and timely opportunities for face-to-face meetings to assure clients' progress toward self-sufficiency. Provide symptom education to enable clients to identify symptoms of mental illness. Provide ongoing assessment of clients' mental illness symptoms and clients' response to treatment. Make appropriate changes in treatment/service plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which put clients at risk (e.g. suicidality). Teach behavioral symptom management techniques to alleviate and manage symptoms not reduced with medication and to promote personal growth and development by assisting clients to adapt and cope with internal and external stresses. Coordinate with outside programs and facilities to assist clients in identifying and accessing appropriate substance use treatment, including medical detox programs, inpatient and outpatient recovery programs, and self-help programs (e.g. Alcoholics Anonymous, Narcotics Anonymous). Develop plans for aftercare. Provide on-going assessment, problem-solving, side-by-side services, skill training, supervision, and environmental adaptations to assist clients with activities of daily living. Assist and support clients to have and effectively use a personal primary care physician, dentist, and other medical specialists as required. Assists in establishing initial housing, rehousing, and housing stability. Plan and provide work-related supportive services, linking participants with other agencies/ organization/programs that assist with educational and career planning. Teach money-management skills. Provide nutritional education and assistance with meal planning, grocery shopping, and food preparation. Help clients to access reliable transportation, transporting clients to appointments in personal vehicle as needed. Plan, structure, and prompt social and leisure-time activities on evenings, weekends, and holidays. Collaboration Work creatively and professionally with other team members to determine best integration of activities and resources for clients in the agency and community. Engage in appropriate teamwork functions in order to provide a professional working environment and effective service delivery. Acts as a liaison and consult with community agencies and families to maintain coordination in the treatment process. Build relationships with other service providers to enhance service delivery. Develop contacts with the public and private sectors for education and training opportunities. Client Data and Record Keeping Manage case data by entering it in a timely manner into Service Point, the database utilized by Caritas of Austin for the Homeless Management Information System (HMIS). Regularly prepare and maintain accurate records and reports, following the Caritas of Austin's Housing Services Department Documentation Guidelines. Organizational Support Functions Work cooperatively with all components of Caritas of Austin services. Engage in appropriate teamwork functions in order to provide a professional work environment and effective service-delivery. Participate in regular staffing meetings with other Caritas Housing Programs staff, monthly department meetings, and quarterly all-staff meeting. Attend training sessions as required. Complies with all company safety, personnel, and operational policies and procedures. Complies with the work schedule to ensure effective operations of Agency programs. Performs other duties as necessary to fulfill the Caritas of Austin Mission. Qualifications: EDUCATION Required - Bachelor's degree from an accredited college or university. Required - LBSW, LMSW, LCSW, LPC-A, LMFT, LCDC, Community Health Worker (CHW), or other applicable licensure. Licensure must be obtained prior to or within 90 days of hire. Preferred - Master's Degree from an accredited college or university in the area of human services. Includes, social work, psychology, public health, and counseling. EXPERIENCE Required - Minimum one year of professional related experience. Preferred - Past work in housing programs, a clinical or rehabilitation setting, or with people experiencing homelessness; experience working with people with mental health disorders. COMPUTER SKILLS Experience with internet, MS Office, excel spreadsheets, databases. HMIS (Homeless Management Information System) helpful. LANGUAGE SKILLS Preferred - Bilingual proficiency (English and Spanish or other language). OTHER REQUIREMENTS Valid Texas driver's license, ability to drive and have reliable transportation. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Ability to work with diverse populations including clients and staff in critical and emergency situations. Ability to formulate collaborative, comprehensive treatment plans, address problematic and/or crisis situations with clients and/or other team members. Must be able to manage stress well through strong self-care practices. Ability to create and maintain a positive and supportive work environment. Excellent interpersonal skills, communication, listening, and writing skills. Sensitive to cultural, economic, gender, and sexual orientation difference. Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups. Flexible work schedule and ability to work on-site or remotely with high productivity in both settings. Ability to set appropriate limits, work under deadlines and multi-task. Ability to organize, prioritize, self-motivate, and deliver results. Possess strong work ethic. Successfully pass Law Enforcement background screening. Mission-driven attitude supplemented with integrity and passion. Adherence to the highest ethical standards, personally and professionally. Have basic knowledge of severe and persistent mental illness and substance use disorder. Basic knowledge of the resources in the community available for the clients with serious and persistent mental illness and homelessness. Openness and willingness to receive feedback and suggestions from superiors and others, and to learn new skills to improve job performance. Ability to form partnerships in the community and seek out community resources. Strong oral and written communications. Strong organizational, time management, and data management skills. Proven ability to work effectively both individually and as part of a team. Ability to multi-task and problem-solve under pressure. Salary/Benefits: Base Salary Range: $52,091-$62,298 The final salary offer will be determined in accordance with Caritas of Austin's salary guidelines, based on the candidate's education and experience. Employer paid health, dental, vision, life, short-term disability, and long-term disability insurance for employees. 14 Paid Holidays per year. 20 days of accrued PTO in year one with increases up to 31 days per year. Retirement plan with employer match. Discounted Rates on Gold's Gym and Legal Shield memberships. Mileage Reimbursement. Monthly Phone Stipend. Monthly Paid Parking for employees who office from Downtown Location. Application Requirement Incomplete applications will not be reviewed or considered. To be considered for this position, applicants must submit all of the following: A detailed resume outlining relevant experience A cover letter tailored to the position A list of professional references A fully completed application Applications missing any of these components will be considered incomplete and will not move forward in the review process. Caritas of Austin is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are seeking a Case Manager who is passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Case Manager serves as liaison and coordinates care for patients with biopsychosocial needs in the context of medical, emotional and/or behavioral problems. Assess for such needs at the individual level, as well as facilitating and tracking successful referral to resources. Participates in population-based Care Management supporting the integration of primary and mental health care to treat the whole patient. This position requires travel to various LSCC facilities as needed. If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you! A Day in the Life of a Case Manager may look like this: Assist clients and/or families in identifying and accessing community resources to alleviate social, environmental, and/or economic problems impacting health care needs. Deliver case management, care coordination, and crisis intervention services to individuals and families, within the scope of practice. Manage and track all aspects of the patient referral process, ensuring compliance with organizational policies and timelines. Educate families on the implications of their medical condition and its impact on lifestyle. Serve as a liaison and/or coordinates care between the client's providers, other treatment providers, community groups, and social service agencies. Maintain accurate and up-to-date referral information, and initiate referrals as appropriate. Refer clients and/or their families to community resources (programs, agencies, other providers, etc.) to assist in alleviating social, environmental, and economic problems affecting health care needs. Update and maintain resources and contact points for providers as needed. Adhere to patient care standards in alignment with LSCC health education and information guidelines. Demonstrate a thorough understanding of national patient safety initiatives by consistently following all LSCC safety protocols and procedures. Participate in data collection, focus groups, TJC, PCMH, and other quality improvement initiatives. Maintain accountability for ongoing professional development and for sharing knowledge with others. Responsible for knowledge of and compliance with all LSCC policies and procedures. We ask our Case Manager to possess a minimum of: Bachelor's degree in Social Work from an accredited college or university OR Minimum two (2) years of experience as a case manager with a CCM (Certification in Case Management) in a community-based and/or medical setting with an understanding of behavioral health prevention science. Basic Life Support (BLS) certification from the American Heart Association or American Red Cross The following experience/skills are preferred: Master's degree in Social Work Experience in substance abuse screening, use, and/or treatment Experience with screening, brief intervention, and referral to treatment (SBIRT) Experience with motivational interviewing (MI) and smoking cessation services Experience working in behavioral health and/or human services Proficiency with Electronic Medical Record (EMR) system, as well as computer and web-based interfaces Bilingual English/Spanish language skills Key Success Factors Some key factors that will make an individual successful in this role: The ability to problem solve Organizational skills Attention to detail Team player personality Time management Benefits LSCC offers a competitive benefits package, including: Competitive salary; Medical, Dental, and Vision insurance; LSCC paid Life insurance; LSCC paid Short-Term and Long-Term Disability insurance; Paid Time Off; and 403b Employee Retirement Plan

Job Title: Impact Clinical Case Manager Department: Programs Program: Impact Reports To: Impact Program Manager FLSA Status: Non-Exempt/Full Time The Impact Clinical Case Manager supports the multidisciplinary permanent supportive housing team with clinical skill and experience. The primary role of the Clinical Case Manager is to assess, diagnose, plan, develop, coordinate, and provide therapeutic and rehabilitative services to an average caseload of 13 clients with severe and persistent mental illness, chronic health conditions, and/or substance use disorder. The Impact Clinical Case Manager will utilize Housing First, harm reduction, trauma informed approach to assist clients in overall improved well-being, stability, and quality of life in conjunction with safe and stable housing. The position provides services in the client's home and assists them in accessing additional services, resources, and supports in the community. Essential Duties & Responsibilities (inclusive but not exhaustive): Client Services Provide case management and advocacy for an assigned group of clients in coordination with multidisciplinary team, assuming primary responsibility for developing, implementing, evaluating, and revising overall treatment plan and goals in collaboration with clients. Provide regular and timely opportunities for face-to-face meetings to ensure clients progress toward self-sufficiency. Provide symptom education to enable clients to identify their mental illness symptoms. Provide ongoing assessment of clients' mental illness symptoms and clients' response to treatment. Make appropriate changes in treatment/service plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which put clients at risk (e.g. suicidality). Teach behavioral symptom management techniques to alleviate and manage symptoms not reduced with medication and to promote personal growth and development by assisting clients to adapt and cope with internal and external stresses. When necessary, provide preliminary psychiatric diagnosis using the DSM-5, under the supervision of Licensed Clinical Social Worker or Licensed Professional Counselor. Coordinate with outside programs and facilities to assist clients in identifying and accessing appropriate substance use treatment, including medical detox programs, inpatient and outpatient recovery programs, and self-help programs (e.g. Alcoholics Anonymous, Narcotics Anonymous). Develop plans for aftercare. Provide on-going assessment, problem-solving, side-by-side services, skill training, supervision (e.g. promotes, assignments, monitoring, encouragement), and environmental adaptations to assist clients with activities of daily living. Assist and support clients to have and effectively use a personal primary care physician, dentist, and other medical specialists as required. Assists in establishing initial housing, rehousing, and housing stability. Plan and provide work-related supportive services, linking participants with other agencies/ organization/programs that assist with educational and career planning. Teach money-management skills. Provide nutritional education and assistance with meal planning, grocery shopping, and food preparation. Help clients to access reliable transportation. Plan, structure, and prompt social and leisure-time activities on evenings, weekends, and holidays. Collaboration Work creatively and professionally with other team members to determine the best integration of activities and resources for clients in the agency and community. Engage in appropriate teamwork functions in order to provide a professional working environment and effective service delivery. Acts as a liaison and consult with community agencies and families to maintain coordination in the treatment process. Build relationships with other service providers to enhance service delivery. Develop contacts with public and private sectors for education and training opportunities. Client Data and Record Keeping Manage case data by entering it in a timely manner into Service Point, the database utilized by Caritas of Austin for the Homeless Management Information System (HMIS). Regularly prepare and maintain accurate records and reports, following the Caritas of Austin's Housing Services Department Documentation Guidelines. Client Data and Record Keeping Work cooperatively with all components of Caritas of Austin services. Engage in appropriate teamwork functions in order to provide a professional work environment and effective service delivery. Participate in regular staffing meetings with other Caritas Housing Programs staff, monthly department meetings, and quarterly all-staff meeting. Attend training sessions as required. Complies with all company safety, personnel, and operational policies and procedures. Complies with the work schedule to ensure effective operations of Agency programs. Performs other duties as necessary to fulfill the Caritas of Austin Mission. Qualifications: EDUCATION Required - Bachelor's degree from an accredited college or university. Required - LBSW, LMSW, LCSW, LPC-A, LMFT, LCDC, Community Health Worker (CHW), or other applicable licensure. Licensure must be obtained prior to or within 90 days of hire. Preferred - Master's Degree from an accredited college or university in the area of human services. Includes, social work, psychology, public health, and counseling. EXPERIENCE Required - Minimum one year of professional related experience. Preferred - Past work in housing programs, a clinical or rehabilitation setting, or with people experiencing homelessness; experience working with people with mental health disorders. COMPUTER SKILLS Experience with internet, MS Office, various software, excel spreadsheets, databases. HMIS (Homeless Management Information System) helpful. LANGUAGE SKILLS Preferred - Bilingual proficiency (English and Spanish or other language). OTHER REQUIREMENTS Valid Texas driver's license, ability to drive and have reliable transportation. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Ability to work with diverse populations including clients and staff in critical and emergency situations. Ability to formulate collaborative, comprehensive treatment plans, address problematic and/or crisis situations with clients and/or other team members. Must be able to manage stress well through strong self-care practices. Ability to create and maintain a positive and supportive work environment. Excellent interpersonal skills, communication, listening, and writing skills. Sensitive to cultural, economic, gender, and sexual orientation difference. Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups. Flexible work schedule and ability to work on-site or remotely with high productivity in both settings. Ability to set appropriate limits, work under deadlines and multi-task. Ability to organize, prioritize, self-motivate, and deliver results. Possess strong work ethic. Successfully pass Law Enforcement background screening. Mission-driven attitude supplemented with integrity and passion. Adherence to the highest ethical standards, personally and professionally. Have basic knowledge of severe and persistent mental illness and substance use disorder. Basic knowledge of the resources in the community available for the clients with serious and persistent mental illness and homelessness. Openness and willingness to receive feedback and suggestions from superiors and others, and to learn new skills to improve job performance. Ability to form partnerships in the community and seek out community resources. Strong oral and written communications. Strong organizational, time management, and data management skills. Proven ability to work effectively both individually and as part of a team. Ability to multi-task and problem-solve under pressure. Salary/Benefits: Base Salary Range: $52,091-$62,298 The final salary offer will be determined in accordance with Caritas of Austin's salary guidelines, based on the candidate's education and experience. Employer paid health, dental, vision, life, short-term disability, and long-term disability insurance for employees. 14 Paid Holidays per year. 20 days of accrued PTO in year one with increases up to 31 days per year. Retirement plan with employer match. Discounted Rates on Gold's Gym and Legal Shield memberships. Mileage Reimbursement. Monthly Phone Stipend. Monthly Paid Parking for employees who office from Downtown Location. Application Requirements: Incomplete applications will not be reviewed or considered. To be considered for this position, applicants must submit all of the following: A detailed resume outlining relevant experience A cover letter tailored to the position A list of professional references A fully completed application Applications missing any of these components will be considered incomplete and will not move forward in the review process. Caritas of Austin is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.