Clinical case manager jobs in South Carolina - 621 jobs
Board Certified Behavior Analyst
Phaxis Education
Clinical case manager job in Charleston, SC
| 2025-2026 School Year
Phaxis Education is hiring experienced and passionate Board Certified Behavior Analysts (BCBAs) school-based positions. If you're searching for school-based BCBA jobs near me or K-12 ABA positions, this is an excellent opportunity to make an impact while working with a team that values your expertise.
Position Overview
Join a supportive district team to provide comprehensive behavioral and academic support services for students across elementary settings. You'll collaborate closely with educators, school psychologists, and families to promote student success through assessment, intervention, and consultation.
What You'll Do
Conduct functional behavior assessments (FBAs) and develop behavior intervention plans (BIPs)
Provide direct and indirect behavioral support to students
Collect and analyze behavioral data to monitor progress and adjust interventions
Train and support teachers and paraprofessionals in implementing ABA strategies
Participate in IEP meetings and multidisciplinary team discussions
Collaborate with staff and families to foster positive learning environments
Position Details
Schedule: Full-time, Monday-Friday, during regular school hours
Requirements
Master's degree or higher in Applied Behavior Analysis, Psychology, Education, or related field
Active BCBA certification (BACB)
Previous school-based experience preferred
Why Work With Phaxis Education
At Phaxis, we specialize in connecting talented educators and clinicians with exceptional school-based opportunities. When you work with us, you can expect:
Competitive weekly pay aligned with your experience
Day-one health benefits including medical, dental, and vision coverage
Licensure and renewal reimbursement to support your professional growth
Referral bonuses for helping us connect with other qualified professionals
$58k-87k yearly est. 5d ago
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Substance Use Counselor
Acadia Healthcare Inc. 4.0
Clinical case manager job in Ridgeland, SC
Outpatient MAT Opioid Treatment Program
Seeking: Substance Use Counselor
* CAC (Certified Addictions Counselor) preferred
Part-Time Hours:
* Monday - Friday, 5:15 AM - 12:15 PM * Occasional Saturdays: 7:00 AM - 8:30 AM
Our Benefits:
Semi-Annual Bonus Program
Medical, Dental, and Vision insurance
Competitive 401(k) plan
Paid vacation and sick time
Employee Assistance Program (EAP) offering continued support to employee lifestyle and well-being
Our Team:
Ridgeland Comprehensive Treatment Center, located in Ridgeland, SC, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our counseling team provides compassionate, high-quality counseling and therapy to patients that are seeking recovery from Opioid Use Disorder.
Your Job as a Substance Use Counselor:
The Substance Use Counselor is instrumental in our patient's treatment and recovery from opioid use disorder. Substance Use Counselors provide high quality, compassionate care through various mediums which include both individual and group counseling sessions.
Additional Benefits of Joining our Clinical Team:
Consistent schedule - early in and out times offering a great work/life balance
Opportunity for growth and advancement - clear, climbable structure into Counselor Levels (1-5) based on education, credentials, and years of experience
Employer-paid clinical supervision - free to employees!
Free and unlimited access to 500+ accredited Continuing Education Units (CEUs) - enhance your clinical knowledge and stay informed on evolving treatment approaches
Being the catalyst for change - empowering individuals overcome SUD and make a daily life-saving impact!
Job Responsibilities:
Provide high quality, compassionate guidance in both individual and group counseling sessions.
Plan, oversee, facilitate and document patient's recovery.
Co-facilitate assigned group or family sessions as needed.
Ensure all documentation regarding patient care, treatment, and incidents is completed timely and in a clear, concise manner.
Prepare individual treatment plans for each assigned patient.
Initial assessments as well as follow up assessments.
Evaluate patient needs and determine if referrals to other programs or facilities are needed.
May plan for aftercare for assigned patients.
Provide crisis intervention to patients, as needed.
Provide casemanagement duties for patients, ensuring individualized quality care as needed.
Act as a liaison between referral sources and patients, as needed.
Eligible positions may qualify for student loan forgiveness through HRSA, depending on clinic site eligibility. Check your eligibilty here: HRSA Eligibility
Required Education, Skills and Qualifications:
Minimum of a Bachelor's degree in social or health services field is required;
Master's degree in social or health services field preferred
Degree must be from an accredited college or university.
Previous experience in addiction recovery or behavioral health settings, such as outpatient, residential, or correctional facilities.
* Familiarity with Medication-Assisted Treatment (MAT), including methadone, buprenorphine, and naltrexone.
* Experience conducting individual and group counseling sessions focused on substance use recovery.
* Knowledge of evidence-based practices, such as Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), and relapse prevention techniques.
* Documentation experience, including maintaining clinical notes, treatment plans, and progress updates in accordance with state and federal guidelines.
* Familiarity with state regulatory standards (e.g., 42 CFR Part 2, HIPAA, Joint Commission standards).
* Experience collaborating in a multidisciplinary team with medical staff, casemanagers, and peer support specialists.
Accepted Licenses/Certifications:
Certified Addiction Counselor (ADC/AADC)
National Certified Addiction Counselor (NCAC I/NCAC II)
Master Addiction Counselor (MAC)
Licensed Addiction Counselor (LAC)
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
#LI-CTC
$24k-46k yearly est. 5d ago
Hospice Social Worker (PRN)
Embrace Home Health & Hospice
Clinical case manager job in Conway, SC
About Us:
At Embrace Hospice, we believe Hospice care is more than a service-it's a calling. Every day, our team brings comfort, dignity, and peace of mind to patients and families facing life's most delicate moments. With compassion at our core, we create a workplace where kindness leads, voices are heard, and every role carries purpose. If you're looking to make a difference in the lives of others while being part of a team that feels like family, we'd love to welcome you.
Job Summary:
The Licensed Social Worker in a hospice setting is responsible for providing comprehensive psychosocial support to patients and their families, ensuring they receive the necessary emotional, social, and practical resources throughout the end-of-life journey. This role involves assessing patient and family needs, developing care plans, and coordinating with the hospice care team to deliver holistic care.
Essential Functions:
Conduct initial and ongoing psychosocial assessments of patients and families.
Provide emotional support, counseling, and crisis intervention as needed.
Assist patients and families in understanding and coping with the emotional, social, and practical aspects of terminal illness.
Develop and implement individualized care plans based on psychosocial assessments.
Collaborate with the hospice interdisciplinary team (physicians, nurses, chaplains, volunteers) to ensure coordinated care.
Participate in regular team meetings to discuss patient care and update care plans as necessary.
Identify and connect patients and families with community resources, support groups, and services such as financial assistance, legal aid, and bereavement support.
Assist with advance care planning, including the completion of advance directives and other legal documents.
Advocate for the needs and wishes of patients and families within the hospice team and with external agencies.
Ensure that patients' rights and dignity are maintained throughout the care process.
Provide bereavement counseling and support to family members before and after the patient's death.
Facilitate support groups and educational sessions on grief and loss.
Maintain accurate and timely documentation of all patient interactions and interventions in accordance with hospice policies and regulatory requirements.
Ensure compliance with all state and federal regulations related to social work and hospice care.
Additional Responsibilities:
Performs other related duties as assigned or requested.
Adheres to specific State Association for Home Care Code of Ethics.
Conforms to all applicable Agency policies and procedures.
Participates actively in continuing education and in-services.
Maintains confidentiality of patient information and business trade practices.
Assumes the care of the patient, optimizing his/her comfort and dignity, when appropriate.
Possesses adequate knowledge of Medicare/Medicaid and insurance standards to ensure reimbursement for all services rendered.
Knowledge / Skills / Abilities:
Organizational skills
Ability to supervise in accordance with Hospice's policies and applicable laws.
Ability to respond to common inquiries or complaints, regulatory agencies, or members of the business community.
Time management
Cooperative attitude
Ability to handle emotionally charged situation with sensitivity and professionalism.
Advanced interpersonal communication (written and verbal)
Basic math skills related to patient care.
Knowledge of end-of-life issues, grief and bereavement
Competence in crisis intervention and counseling.
Ability to operate standard office equipment.
Appropriate computer skills
Age-Related Competencies:
Demonstrates the basic knowledge and skills necessary to identify age specific patient needs appropriate for this position.
Information Management:
Treats all information and data within the scope of the position with appropriate confidentiality and security.
Risk Management:
Cooperates fully in all risk management activities and investigations.
Keeps abreast in changes in health care law.
Maintains Agency/program compliance with local, state and federal laws.
Minimum Position Qualifications:
Education: Master's or doctoral degree in Social Work from an accredited institution
Experience: 1 year social work experience in hospice, palliative care, or a related healthcare setting is preferred.
License / Certification: Current and valid state licensure as a Licensed Clinical Social Worker (LCSW) or equivalent. Driver's license and proof of current auto liability insurance; no listing on the OIG Excluded Provider Listing.
Environmental Conditions:
Works in patient's home in various conditions, possible exposure to blood and body fluids and infectious diseases. Ability to work flexible schedule, ability to travel locally, some exposure to unpleasant weather. Moderate noise level; Category C BBP risk; moderate stress and emotional demands.
Physical Requirements:
Requires working under some stressful conditions to meet deadlines, to identify patient needs, to make quick decisions and resource acquisition; meet patient/family psychosocial needs.
$37k-53k yearly est. 20h ago
Supervisor Social Work, Infectious Disease, FT, Days
Prisma Health 4.6
Clinical case manager job in Columbia, SC
Inspire health. Serve with compassion. Be the difference.
Provides supervision for department staff, coordinates work schedules, completes performance evaluations and recommends merit increases, participates in the selection of department staff, and assist in policy/procedure formation and program development, and participates in meeting department education needs. Provides social work services to patients and their families.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference
Ensures the provision of quality of social services by properly oriented and trained staff.
Monitors work of staff to assure compliance with standards and procedures. Communicates with staff effectively regarding work responsibilities.
Provides orientation of new employees by training to the detail of the particular work area.
Plans, coordinates and delegates work and tasks appropriately and effectively for assigned area.
Serves as a member of an interdisciplinary discharge planning team to develop a plan for patients' continued care at discharge from the hospital. Conducts formal and informal family conferences to assure most efficient coordination of health care and related services. Introduces programs/services designed to meet the needs of the patient after discharge and makes appropriate referrals for service.
Provides quality Social Work services based on age-specific assessments to patients including interviewing patients and relatives to obtain social history and assisting patients with obtaining maximum benefits from medical care.
Intervenes as a crisis counselor in situations requiring immediate psychosocial intervention. Remains alert to signs/symptoms of abuse/neglect/exploitation.
Participates in performance improvement activities on service unit or department.
Participates in unit, department or hospital committees as appropriate.
Provides consultation to health care team regarding continuing care needs.
Conducts Social Work in-service education for other hospital departments.
Performs other duties as assigned.
Supervisory/Management Responsibilities
This is a supervisor job which may have direct supervision of team members which may include hire/termination authority, disciplinary authority, and performance management responsibilities.May have budget input or responsibilities. Job is not considered a member of management staff.
Minimum Requirements
Education - Master's degree in Social Work
Experience - Three (3) years health related experience
In Lieu Of
NA
Required Certifications, Registrations, Licenses
LSW - LIC SOCIAL WORKER - LLSW
Knowledge, Skills and Abilities
NA
Work Shift
Day (United States of America)
Location
1 Medical Park Rd Richland
Facility
3270 Infectious Disease 1 Med Park 410
Department
32701000 Infectious Disease 1 Med Park 410-Practice Operations
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$53k-81k yearly est. 5d ago
Board Certified Behavior Analyst
McCulloh Therapeutic Solutions (MTS Kids
Clinical case manager job in Spartanburg, SC
$2,000 Sign On Bonus Opportunity Available!!
About Us:
MTS Kids, part of the Cicero Therapies Family of Practices, is currently seeking a Board Certified Behavior Analyst (BCBA) to join our growing team in Spartanburg and Greenville, SC. We are dedicated to supporting children and their families in reaching goals and building skills and behaviors in the most meaningful and motivating ways.
Comprehensive Care:
At Cicero Therapies, we provide comprehensive pediatric care through a collaborative team of Occupational Therapists (OT), Speech Therapists (ST), Physical Therapists (PT), Mental Health (MH) professionals, and Applied Behavior Analysis (ABA) services. Our multidisciplinary approach ensures holistic care, allowing children to communicate, engage, and play.
Expert Partnerships:
We are proud to partner with renowned experts in the field. We collaborate closely with Dr. Greg Hanley to ensure our practices are informed by the latest research and best practices in ABA therapy.
Career Pathways:
We offer clear career paths for BCBAs in clinical, administrative, and research roles. Whether you aspire to advance clinically, take on leadership responsibilities, or contribute to cutting-edge research, MTS Kids provides the support and opportunities to grow professionally.
Administrative Support:
Our dedicated administrative staff handles all scheduling, referrals, and authorizations, allowing you to focus on delivering high-quality care to your clients. We also ensure ethical caseload requirements for our BCBAs and Registered Behavior Technicians (RBTs).
Position Responsibilities:
Conduct initial and yearly comprehensive assessments (e.g., ABLLS-R, VB-MAPP, ABAS-3, caregiver interviews, behavior observations) with support from RBTs.
Provide direct treatment as needed.
Provide frequent supervision and direction to supervisees.
Complete effective and prompt documentation for daily notes, assessments, individual treatment plans, and weekly progress updates.
Participate in our mentorship network as either a mentee or mentor.
Provide education and training for caregivers.
Collaborate with other therapists (OT, PT, SLP, MH)
Utilize our Electronic Medical Record (EMR) system to create and maintain documentation and collect and monitor data.
Maintain an ABA caseload in our Spartanburg center.
Work with practicum students.
Our Ideal Candidate Will Have the Following Qualifications:
Board Certification (candidates who have completed graduate coursework and fieldwork supervision requirements are encouraged to apply)
Master's degree
Experience working with neurodivergent populations (e.g., Autism Spectrum Disorder) or those with developmental disabilities and complex behavioral support needs
Supervisory experience with RBTs/technicians is preferred.
Strong collaboration skills with a multidisciplinary team.
Ability to make frequent, data-driven decisions for meaningful and personalized progress.
Effective and professional communication skills for education and training of caregivers and supervisees.
Interviews at MTS Kids:
Our interview process is designed to ensure that you feel confident about joining our team. The first step is a video chat with a member of our recruiting team, where you can learn more about the BCBA role and career opportunities at MTS Kids. From there, we invite candidates to an in-person interview to meet members of our clinical team and observe a therapy session. By the end of the process, you will have a clear understanding of who we are and how our BCBAs contribute to children's progress.
We Can't Wait to Meet You!
Sincerely,
The MTS KidsTeam
$58k-87k yearly est. 4d ago
Recovery Case Manager
Staffosaurus
Clinical case manager job in Greenville, SC
About Us
We are a leading provider of mental health and substance abuse treatment services, dedicated to transforming lives and communities through compassionate care and evidence-based practices. As a reputable organization committed to excellence, we are seeking organized and compassionate individuals to join our team as CaseManagers.
Join Our Team
As a CaseManager, you will play a pivotal role in coordinating and advocating for the comprehensive care of individuals receiving mental health and substance abuse treatment. This role is designed specifically for someone with lived experience in addiction recovery, capable of providing support through a peer-based, recovery-oriented approach. Join us in our mission to make a positive impact on the well-being of individuals and families in our community.
Benefits
Professional development opportunities
Supportive and positive work culture
Opportunities for career advancement
Requirements
HS Diploma or degree in Social work or related field
Experience serving as a sponsor or working a 12-step program is strongly preferred
Active involvement in a structured recovery program
Strong understanding of the 12 steps and sponsorship principles
Flexible schedule to work off hours
Strong organizational and communication skills
Ability to collaborate with a multidisciplinary team and external agencies
Knowledge of community resources and support services
Commitment to promoting a culture of diversity, equity, and inclusion
Responsibilities
Conduct comprehensive assessments to identify clients' needs and develop individualized care plans.
Coordinate and advocate for the delivery of a range of services to meet clients' mental health and substance abuse treatment goals.
Collaborate with healthcare professionals, social services, and external agencies to ensure continuity of care.
Provide support and guidance to clients in accessing community resources and support services.
Maintain accurate and up-to-date case records and documentation.
Facilitate communication and collaboration among the treatment team to ensure a cohesive and person-centered approach.
Monitor and evaluate clients' progress toward treatment goals.
Participate in case conferences and team meetings to discuss client care and treatment plans.
Provide crisis intervention and support as needed.
Pay: $40 hr
Schedule: Flexible 20-30 hours per week
Location: Greenville, SC
Apply today!
$40 hourly 60d+ ago
Case Manager
Familyties of Sc LLC
Clinical case manager job in Myrtle Beach, SC
Job Description
To effectively coordinate Community Long Term Services (CLTC) to assigned participants in accordance with SCDHHS/CLTC area offices. Provide CLTC casemanagement services to CLTC participants face to face and over the phone during initial, monthly, quarterly and annual visits. Develop relationships and work collaboratively with providers, public and private, and division leaders within FamilyTIES and SCDHHS to provide clients with the most appropriate and effective care possible. Comply with federal, state, and third party payor regulations in the delivery of covered services ensuring these are appropriate and that documentation requirements are met as indicated by FamilyTIES and SCDHHS.
Casemanager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client's health and human services needed. Responsibilities include the following:
Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
Handle case assignments, draft service plans, review case progress and determine case closure
Help clients achieve wellness and autonomy
Facilitate multiple care aspects (case coordination, information sharing, etc)
Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
Develop effective working relationships and cooperate with medical team throughout the entire casemanagement process
Record cases information, complete accurately all necessary forms and produce statistical reports
Promote quality and cost-effective interventions and outcomes
Assess and address motivational and psychosocial issues
Adhere to professional standards as outlined by protocols, rules and regulations
Skills
Proven work experience in casemanagement, including but not limited to, nursing, medical, mental health, care management or a related job
Excellent knowledge of casemanagement principles, healthcare management and reimbursement
Previous experience with psychological aspects of care
Effective communication skills
Excellent organizational and time management skills
Professional and technical skills
Problem solving skills and ability to multi-task
Compassionate with teamwork skills
Preferred Qualifications: A bachelor degree from an accredited college or university in a health or human services field that promotes the physical, psychosocial and/or vocational well-being of the individual being served and documentation of at least two (2) years' experience providing casemanagement services. A certified casemanager is a plus.
Job Types: Part-time
Salary: $25.00-$30.00 per productivity
Schedule:
Monday to Friday
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$25-30 hourly 2d ago
Case Manager ( RN )
United Energy Workers Healthcare 4.4
Clinical case manager job in Hampton, SC
At United Energy Workers Healthcare (UEW), we are committed to providing high-quality, personalized home healthcare services to the energy worker community. Founded by the grandchildren of a Department of Energy worker, our mission is grounded in honoring the service and sacrifice of those who powered our nation. With over 14 years of experience and a presence in 24 states, UEW operates under the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) to ensure eligible patients receive the care and support they deserve.
Our team is dedicated to delivering the Best Patient Care in the Best Place to Work - blending professionalism, integrity, and compassion in everything we do.
Position Overview
We are seeking a skilled Registered Nurse CaseManager to join our team. This role is crucial in assessing patient needs, coordinating care, and ensuring effective communication among all parties involved in patient care.
Responsibilities
Responsibilities
Key Responsibilities
Manage Nursing Care: Oversee the coordination of nursing care, home health aide services, and applicable therapies once approved by the Department of Labor.
Ensure Confidentiality: Maintain confidentiality of all client and office records in accordance with HIPAA guidelines and the Privacy Act PHI.
Facilitate Communication: Ensure effective communication and collaboration among the care team to provide cohesive and comprehensive care.
Additional Duties: Perform other duties as assigned to support the team and enhance patient care.
Qualifications
Qualifications
What We're Looking For
Current RN License: Valid and active Registered Nurse license in good standing.
Experience: At least one year of experience in a home health setting or related area, with strong assessment skills.
Organizational Skills: Excellent organizational and time management skills to handle multiple clients efficiently.
Tech Savvy: Proficient in computer and internet-based applications, as well as office equipment.
Equipment Knowledge: Competent working knowledge of client-based equipment.
Background Check: Must pass a criminal background check and sanction screening.
Professional Appearance: Professional demeanor and appearance are necessary.
Pay Range USD $38.00 - USD $42.00 /Hr.
$26k-35k yearly est. Auto-Apply 15d ago
Bilingual Case Manager_JOR
National Youth Advocate Program 3.9
Clinical case manager job in Greenville, SC
Working At NYAP
NYAP's commitment to doing what is best for children, youth, and their families is a core value and one that we look for in our newest team members.
33 Paid days off each year! (11 holidays + 22 days PTO)
Healthcare Benefits for you and your family.
Pet insurance that provides discounts and reimbursements.
Competitive salaries and benefits, including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU's and ongoing trainings/education.
Why Work with Us? Exciting Benefits and Opportunities at NYAP!
Position Summary
The CaseManager I for La Jornada is responsible for the completion and submission of timely assessments and service plans, ensuring document uploads into ORR's UC Portal and maintaining required comprehensive case files compliant with ORR Policy and NYAP's CQI Team. CaseManager I is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.
RESPONSIBILITIES
The CaseManager I will perform duties including, but not limited to:
Perform all work in a manner consistent with the National Youth Advocate Program's Mission, Values and Philosophies.
Ensure casemanagement assessments are completed within ORR's allotted timeframes.
Conduct on-site admission and initial intake interviews of youth to include gathering familial, possible sponsorship information and to establish age of the youth.
Conduct interviews of sponsors/family members, friends of family to vet sponsor's ability to care for the minor(s).
Act as UC case POC for assigned Federal Field Specialist, Case Coordinator and Contract Field Specialist.
Prepare case for, conduct and lead pre staffing process with multidisciplinary team of professionals including casemanagers, clinical counselors, medical coordinators and other designated stakeholders.
Attend staffing(s) with Case Coordinators, Federal Field Specialists and other ORR stakeholders as needed.
Coordinate with local pro bono attorneys for the timely provision of “Know Your Rights” presentations and legal screenings to children in care.
Work with program administration, clinical, medical and educational staff in identifying best casemanagement practices while maintaining a collaborative multi-disciplinary environment.
Work to ensure children in care are provided a safe environment and safe and timely release from ORR care pursuant to ORR MAP Section 2; this may include completing online address searches, obtaining birth certificates to prove relationship, income verifications, background checks, and other actions to ensure proper vetting of the Sponsor, household members and adult caregivers.
Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes as required by NYAP.
Complete and submit reunification packets and Release Requests for initial review to Lead CaseManager or Program designee.
Submit completed reunification packet with appropriate referral made by CaseManager for the timely release of youth to designated sponsor, including referrals for home studies and post release services (PRS).
Provide weekly face to face updates to youth and telephonic updates to family members/sponsor.
Ensure the provision of two weekly telephonic contacts with family in the US or COO, primary caregiver and/or sponsor.
Facilitate incoming calls to minors with the appropriate family members and other approved caregivers.
Facilitate attorney to client contact as requested by youth.
Coordinate weekly treatment team meetings with representatives from all departments at the Program.
Establish and maintain a strong relationship with assigned foster parents, attend meetings with foster parents and act as program liaison with foster caregivers.
Drive children to facilitate program services, may include transportation to court appointments, attorney visits, other appointments as needed per contractual duties; this may also include transporting youth within the United States for reunification purposes.
Coordinate casemanagement and family reunification services for children, including active involvement in discharge planning.
Actively participate in documenting safety plans and Post 18 age out plans.
Oversee and/ or actively participate in the process of reporting significant incidents (SIRs) in accordance with existing policies and procedures.
Ensure maintenance of UC electronic and physical files, including uploading documents in UC Portal, Evolve, and maintaining the corresponding physical file.
Perform other duties as assigned.
MINIMUM QUALIFICATIONS
Bachelor's degree required in Social Work, Psychology, Human Services, Counseling or other social service field. One (1) year experience preferred working with children and adolescents or in the youth services field. (volunteer and internship experienced included).
Excellent casemanagement, verbal and written communication skills. Critical assessment and analysis skills. Motivated, organized, flexible and able to navigate multiple service priorities. Ability to work under stress and multitasking.
Must demonstrate a sincere commitment to service and advocacy for youth and families.
Required to work a flexible schedule to facilitate program services, including working on call schedules which includes weekends and evenings.
Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
Bilingual (English/Spanish). Fluency in Spanish is required.
Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
21 years of age, valid state driver's license, a reliable personal vehicle, and a good driving record.
OTHER SKILLS
A willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and persons served.
Must be able to work 8 UC cases with minimal supervision but may increase depending on sponsor category and other factors.
Attending all organizational required trainings.
Attending all departmental and program meetings to ensure that up-to-date information is received and/or information on policy changes or practices is adhered to.
Attending training that will enhance professional growth in casemanager and documentation or other topics as deemed appropriate by the program director.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
Maintain a safe, clean and hazard-free work area.
Follow ORR, CDC, and State Covid 19 related protocols.
Ensure the proper supervision of youth at all times.
Able to react to change productively and handle other essential tasks as assigned.
Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal/external stakeholders.
Capacity to remain objective and professional in all areas of job function.
Demonstrates tolerance and respect for the ideas and actions of others.
Possess a sincere desire and ability to advocate for children facing behavioral health, immigration, educational, legal, development, and socio-economic challenges.
PHYSICAL DEMANDS
Use of manual dexterity, tactile, visual, and audio acuity.
Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Qualifications
Who we are
National Youth Advocate Program has been serving communities and clients since 1978, and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement, and Reunification/Permanency.
We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.
$30k-40k yearly est. 11d ago
Case Manager
Lovely Law Firm Inc.
Clinical case manager job in Myrtle Beach, SC
Job DescriptionDescription:
CASEMANAGER
At the Lovely Law Firm, the CaseManager works on a dynamic caseload of pre-litigation personal injury cases, investigates facts, and prepares documents to assist the attorneys by performing a variety of support and administrative duties. The focus for the CaseManager must be on client service, communication, and medical management.
DIRECT SUPERVISOR: Operations Team
JOB DUTIES:
Client Service & Communication
· Performs client interviews and insurance inquiries to evaluate cases with attorney oversight.
· Keep clients updated on the status of their cases and ensure they understand and approve of the actions being taken on their behalf.
· Contacts clients at a minimum of every thirty (30) days to update clients, manage medical treatment and check on property damage. Meets KPI of 90% client contact.
· Performs an initial telephone call within 24 hours of case assignment.
· Schedules telephone calls for attorney with associated case parties.
File Management/Demands/Settlements
· Ensure all medical records and bills have been requested promptly.
· Maintains document file.
· Thoroughly documents case activity in a software-based casemanagement system.
· Performs a variety of administrative and support activities as needed.
· Prepares case files for demand department and meets monthly demand goals.
· Seeks liens and lien reductions under the guidance of the attorney.
· Prepares Disbursement Statements as instructed by attorney.
Medical Management
· Communicates directly with the Marketing department and provides feedback.
· from clients related to marketing efforts - tv, social media, etc
· Review all medical bills and records for completeness and accuracy.
· During 30-day client contact, obtains the following information:
· Treatment Status
· Property Damage Status
· Lost Wage Status
· Photos of injuries
· Value Drivers
· Locates providers and schedule medical appointments for treatment of injuries in a timely manner.
· Reads, reviews, and analyzes medical records and billing.
Litigation
· Drafts petitions and initial discovery for attorney review and filing.
· Generate pleadings as requested by the attorney to move the case to trial.
· Draft discovery responses with client assistance.
· Scheduling doctor conferences, depositions, mediations, etc, as requested.
Requirements:
Requirements
Education: High School Graduate
Experience: Prefer 1-2 years of prior legal experience
Good communication and organization skills
Prefer someone with personal injury experience.
$29k-44k yearly est. 30d ago
Case Manager
Horne Has Joined BDO USA
Clinical case manager job in Greenville, SC
The CaseManager serves as the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes. This role will maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. The CaseManager may assist with or lead day-to-day casemanagement activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. This role may specialize in specific subjects within the functional area.
This position is required to be in office, and you will be required to travel to several intake centers in order to collaborate directly with clients, casemanagement and leadership regarding program applications.
Local travel may be required at times.
Job Duties
Provides excellent and consistent customer service and support to applicants, the client, constituents, and program team members
Assists applicants with the completion and submission of their program applications, as needed
Reviews submitted applications for completeness and ensures that the program has received all documentation and information needed to perform an eligibility review
Reviews applicant vulnerability factors and assign appropriate priority status to their application
Conducts an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete
Ensures program applicants are continuously updated regarding the status of their program application
Provides frequent, diligent, and professional communication
Obtains a working knowledge of applicant needs and program eligibility criteria
Understands program requirements and other key objectives
Understands program processes from start to finish and communicates those processes clearly to applicants
Gathers applicant documentation and uploads to program system of record
Records all communications in the program system of record
Other duties as required
Supervisory Responsibilities:
N/A
Qualifications, Knowledge, Skills and Abilities
Education:
High School Diploma or GED, required
Associate degree, preferred
Experience:
Two or more years' experience providing customer service and or clerical work, required
Knowledge of creating tables and graphs in Microsoft Excel, required
Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge, preferred
Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects, preferred
License/Certifications:
Valid driver's license and good driving record, required
Software:
Proficient in the use of Microsoft Word, Excel, Outlook, required
Proficient in the use of the internet, required
Language:
N/A
Other Knowledge, Skills & Abilities:
Ability to manage effectively with or without subordinates
Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures
Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance
Excellent written and verbal communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills
Ability to quickly learn new software applications
Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations
Strong customer service skills and knowledge of customer service best practices
Ability to maintain the confidentiality of program information
$28k-43k yearly est. 60d+ ago
Track Case Manager (LPN)
Your Health Organization
Clinical case manager job in Beaufort, SC
Job Description
GENERAL DESCRIPTION The role of the CaseManager is responsible for ensuring a smooth registration process for new patients and efficient appointment scheduling for new and existing patients. The CaseManager will be responsible for coordinating appointments between patients and appropriate healthcare providers in accordance with the Company's policies and procedures, maintain accurate records, and providing exceptional customer service.
This is a full time position working 12 hour shifts (7a-7p) on a Track Schedule. 7 days on & 7 days off.
AREAS OF RESPONSIBILITY
A successful CaseManager will be able to perform these essential duties and responsibilities. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions.
The following is a list of essential functions, which may be subject to change at any time and without notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s).
•Appointment Scheduling: Schedule appointments for patients with healthcare providers based on availability, medical urgency, and patient preferences. Ensure all providers (which includes pharmacists, medical social workers, etc.), nurses, etc. Schedules are fully optimized.
•Patient Communication: Interact with patients via email, patient portal, telephone, text, in-person, etc. to gather necessary information, schedule and confirm appointments, and provide pre-appointment instructions. Respond to patient inquiries, resolve scheduling conflicts, and assist in rescheduling appointments when necessary.
•Records Management: Maintain accurate and up-to-date patient records, including demographic information, contact details, insurance information, appointment history, etc. Ensure confidentiality and adhere to privacy regulations when handling sensitive patient information.
•Coordination with Healthcare Providers and Staff: Collaborate closely with care team members and other staff members to ensure optimal scheduling and coordination of patient care. Communicate changes, cancellations, or rescheduling of appointments to relevant parties in a timely manner. Communicate with providers and staff via phone, email, Teams, Athena, or in-person.
•Insurance Verification: Verify insurance coverage and eligibility for patients ensuring accurate documentation of insurance information at all times. Collaborate with the billing department to address any insurance-related issues or concerns.
•Workflow Optimization: Continuously assess and improve appointment scheduling processes to enhance office efficiency and productivity. Identify areas for improvement and propose solutions to streamline operations.
•Customer Service: Provide exceptional customer service to patients, exhibiting a compassionate and empathetic attitude. Address patient concerns, inquiries, and complaints professionally and promptly, striving to meet patient needs and ensure their satisfaction.
•Administrative Functions: Perform general administrative tasks and support other staff as needed. Work assigned buckets, ticklers, census lists, and region's scheduling voicemail tasks. Utilize the company's software systems to enhance patient care and staff productivity.
•Collaboration and Coordination: Collaborate with internal and external resources to facilitate and ensure seamless operations.
•Communicate with patients, families, and caregivers.
•Must be available during normal work hours (unless previously approved by direct supervisor). Additional hours may be required to complete normal business functions and/or projects.
•Utilize the company's software systems and update information as required.
•Participate in coaching calls.
•Perform other duties as requested or required, in the sole discretion of the Company.
MISSION EXPECTATIONS
Take responsibility for own work in completing tasks. Assist others so that the resources, assistance, or support is provided to achieve success in their daily work.
•Communicate, endorse, and demonstrate the Company's mission, vision, and values.
•Prompt and regular attendance.
•Adhere to standards of behavior, dress code including name tag and approved uniform, personnel department, and company policies.
•Attend in-services and meetings on a regular basis.
•Promote a culture of outstanding customer service at all times.
•Must be available during normal work hours (unless previously approved by direct supervisor). Additional hours may be required to complete normal business functions and/or projects.
•Must possess the ability to deal tactfully with patients, employees, management, visitors, government agencies, and the general public and maintain an open-door policy for all employees.
•Must possess the ability to make independent decisions when circumstances warrant.
WORK ENVIRONMENT
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job:
•May be exposed to housekeeping cleaning agents and chemicals, humidity, hot equipment, and/or noise.
•May be exposed to infections, communicable diseases, odors, bloodborne pathogens, excreta, and hazardous materials.
COMPLIANCE WITH POLICIES AND PROCEDURES
•Comply with all federal, state, and local laws and regulations.
•Knowledge of and compliance with Patient's Bill of Rights.
•Must be knowledgeable of Medicare guidelines, applicable laws and regulations, and the Company's policy and procedures.
•Adhere to the Company's Code of Conduct / Ethics.
•Must exercise a high degree of confidentiality regarding patients, personnel, and the company.
•HIPAA compliant.
•Promote a culture of compliance.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions.
•Must be able to lift, reach, bend, push, pull, use repetitive hand motions, walk, and carry simultaneously.
•Must be able to withstand reaching, stooping, bending, kneeling, and crouching; walking and standing for periods of time; lifting up to fifty (50) pounds.
•Must be in good general health and demonstrate emotional stability.
QUALIFICATIONS
High school diploma or equivalent required while an associate's or bachelor's degree in healthcare is preferred.
•Previous experience in a medical or healthcare setting, preferably a scheduling or administrative role.
•Familiar with medical terminology, procedures, and insurance verification processes.
•Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
•Ability to read and communicate effectively.
•Strong written and verbal skills.
•Basic computer knowledge.
•Ability to manage and demonstrate effective leadership skills.
•Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
•Ability to foster a cooperative work environment.
•Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
•Must be able to work flexible hours and travel between offices, facilities, etc. Must be a licensed driver with an automobile
$28k-43k yearly est. 2d ago
Case Manager - Paralegal
Ted Law Firm
Clinical case manager job in North Charleston, SC
Our busy law office is looking for a legal casemanager-paralegal to help us oversee all aspects of casemanagement. Ideal job seekers will be incredibly organized, and have experience drafting legal documents, conducting legal research, and managingcase files. If you are an effective communicator and a great teammate who is a natural self-starter, we'd like to talk. Please apply today!
$29k-43k yearly est. 60d+ ago
Case Manager
Rock Hill New Hope Treatment Centers
Clinical case manager job in Rock Hill, SC
About Us: New Hope Treatment Centers is a dynamic and innovative company focused on one thing - Change the world, one kid at a time, through the healing power of relationships. In our line of work, the need is great, and we're constantly growing to meet it. With a commitment to excellence and a focus on quality, we are dedicated to shaping the future of our industry. As we continue to grow and expand, we are seeking a dynamic and experienced Residential Director to join our team.
Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. Our programs have played a role in countless success stories, thanks to our relational approach to behavioral care. We get to know our kids on an individual level, and work with them and their families toward a brighter next chapter. If any part of our mission has you inspired, we urge you to get in touch. It might be the best decision you make this year.
CaseManager:
The CaseManager assists the primary therapist in the coordination of all treatment services through the provision of casemanagement for all residents on his/her caseload. The unique job functions outlined are designed with a focus on safety and quality.
Essential Functions:
Provides casemanagement services and coordinates all treatment services to assigned residents.
Completes and implements all required CaseManagement documentation, including, but not limited to: Facilitation and documentation of Child & Family Team meetings. Development of Person Centered Plans (PCPs), and other written documentation as required within the time frames established by New Hope Carolinas, contractual and regulatory agencies.
Facilitates, in conjunction with the team Psychiatrist, the resident's treatment team and participates in team planning for the resident; implements the CaseManagement oriented decisions of the treatment team.
Maintains regular contact with families, legal guardians, representatives of referral agencies, and courts (as required); provides regular updates on resident progress and ensures that residents, families, legal guardians and representatives of referral agencies are included in all aspects of planning for the resident.
Provides resident progress information to funding sources in a manner and timelines required by the funding source.
Identifies resident needs and ensures that identified needs are met.
Meets weekly during scheduled team meetings with non-LCS staff to discuss resident needs, appointments and progress.
Ensures active discharge planning is completed for each assigned resident, by facilitation of applications for discharge or transitional placements and other written documentation as required within the time frames established by New Hope Carolinas, contractual and regulatory agencies.
Participates in peer review of other CaseManagers paperwork and covers other CaseManager's duties when directed.
Qualifications
Qualifications:
Minimum Qualification: Master's degree or bachelor's Degree with a minimum of 4 years in the Human Services field (QMHP credential).
$29k-44k yearly est. 2d ago
CASE MANAGER 3-OUTREACH COORDINATOR
Sunbelt Human Advancement Resources 3.9
Clinical case manager job in Greenville, SC
Job Description
JOB SUMMARY: Responsibilities include marketing, sharing information about the Circles Program and success stories. Building relationships with prospective funders. Working with different volunteer groups. Implement initiatives to increase Circles visibility in the community as well as implement fundraising initiatives in conjunction with the Planning Team. Support the goals of Circles Greenville County. Recruit Resource Team Leaders and support them in establishing and maintaining their teams. Provides information to community groups and other interested parties. Attend weekly meetings and assist with them as needed. Develop leadership. Other duties as assigned.
QUALIFICATIONS: Bachelor's degree in social sciences, Behavioral Sciences, or a related field preferred. At least five years ‘of experience working with low-income families in human services programs is required. Ability to work with a team and to creatively approach problems of low-income families required. Excellent written and verbal communication skills are required. Must possess strong organizational skills in managing complex tasks with autonomy. Must have the ability to relate authentically and effectively with people from diverse socio-economic class lines. Computer skills are required. Strong knowledge of social media and other basic marketing platforms. Knowledge of the service area is required. Valid SC driver's license, with a good driving record, and dependable transportation required.
Monday-Friday, 8:30 a.m.-5:00 p.m.
40 hours weekly.
$28k-35k yearly est. 28d ago
Behavior Specialist
Phaxis Education
Clinical case manager job in Charleston, SC
Behavior Specialist - School-Based
Setting: K-12 School Environment
Schedule: Full-Time | School Hours
We are seeking a compassionate and experienced Behavior Specialist to support students within a school-based setting in Charleston, SC. This role focuses on collaborating with educators, families, and support staff to address behavioral, social-emotional, and academic needs, while promoting positive behavior and inclusive learning environments.
The ideal candidate is student-centered, proactive, and skilled in implementing evidence-based behavioral strategies across classroom and individual settings.
Key Responsibilities
Provide direct behavioral support to students with identified behavioral, emotional, or social-emotional needs
Conduct functional behavior assessments (FBAs) and assist with developing and monitoring behavior intervention plans (BIPs)
Collaborate with teachers, administrators, school psychologists, and related service providers to support student success
Support classroom management strategies and positive behavior interventions
Collect and analyze behavioral data to track progress and inform interventions
Provide consultation and training to school staff on behavior strategies and best practices
Participate in IEP, MTSS, and team meetings as appropriate
Maintain accurate documentation in compliance with district, state, and federal guidelines
Qualifications
Bachelor's or Master's degree in Behavior Analysis, Psychology, Special Education, Social Work, or a related field
Experience working with students in school-based or pediatric settings preferred
Knowledge of positive behavior supports, de-escalation strategies, and trauma-informed practices
Licensure / Certification
BCBA, BCaBA, or other relevant behavioral certification preferred
South Carolina certification or eligibility preferred
Why Join Us
Supportive and collaborative school environment
Consistent school-day schedule (no evenings or weekends)
Opportunity to make a meaningful impact on students' lives
Professional growth within an inclusive educational team
$29k-45k yearly est. 5d ago
Case Manager
Familyties of Sc LLC
Clinical case manager job in Conway, SC
Job Description
To effectively coordinate Community Long Term Services (CLTC) to assigned participants in accordance with SCDHHS/CLTC area offices. Provide CLTC casemanagement services to CLTC participants face to face and over the phone during initial, monthly, quarterly and annual visits. Develop relationships and work collaboratively with providers, public and private, and division leaders within FamilyTIES and SCDHHS to provide clients with the most appropriate and effective care possible. Comply with federal, state, and third party payor regulations in the delivery of covered services ensuring these are appropriate and that documentation requirements are met as indicated by FamilyTIES and SCDHHS.
Casemanager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client's health and human services needed. Responsibilities include the following:
Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
Handle case assignments, draft service plans, review case progress and determine case closure
Help clients achieve wellness and autonomy
Facilitate multiple care aspects (case coordination, information sharing, etc)
Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
Develop effective working relationships and cooperate with medical team throughout the entire casemanagement process
Record cases information, complete accurately all necessary forms and produce statistical reports
Promote quality and cost-effective interventions and outcomes
Assess and address motivational and psychosocial issues
Adhere to professional standards as outlined by protocols, rules and regulations
Skills
Proven work experience in casemanagement, including but not limited to, nursing, medical, mental health, care management or a related job
Excellent knowledge of casemanagement principles, healthcare management and reimbursement
Previous experience with psychological aspects of care
Effective communication skills
Excellent organisational and time management skills
Professional and technical skills
Problem solving skills and ability to multi-task
Compassionate with teamwork skills
Preferred Qualifications: A bachelor degree from an accredited college or university in a health or human services field that promotes the physical, psychosocial and/or vocational well-being of the individual being served and documentation of at least two (2) years' experience providing casemanagement services. A certified casemanager is a plus.
Job Types: Part-time
Salary: $25.00-$30.00 per productivity
Schedule:
Monday to Friday
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$25-30 hourly 2d ago
Case Manager
Lovely Law Firm Inc.
Clinical case manager job in Myrtle Beach, SC
Job DescriptionDescription:
CASEMANAGER
At the Lovely Law Firm, the CaseManager works on a dynamic caseload of pre-litigation personal injury cases, investigates facts, and prepares documents to assist the attorneys by performing a variety of support and administrative duties. The focus for the CaseManager must be on client service, communication, and medical management.
DIRECT SUPERVISOR: Operations Team
JOB DUTIES:
Client Service & Communication
Performs client interviews and insurance inquiries to evaluate cases with attorney oversight.
Keep clients updated on the status of their cases and ensure they understand and approve of the actions being taken on their behalf.
Contacts clients at a minimum of every thirty (30) days to update clients, manage medical treatment and check on property damage. Meets KPI of 90% client contact.
Performs an initial telephone call within 24 hours of case assignment.
Schedules telephone calls for attorney with associated case parties.
File Management/Demands/Settlements
Ensure all medical records and bills have been requested promptly.
Maintains document file.
Thoroughly documents case activity in a software-based casemanagement system.
Performs a variety of administrative and support activities as needed.
Prepares case files for demand department and meets monthly demand goals.
Seeks liens and lien reductions under the guidance of the attorney.
Prepares Disbursement Statements as instructed by attorney.
Medical Management
Communicates directly with the Marketing department and provides feedback.
from clients related to marketing efforts - tv, social media, etc
Review all medical bills and records for completeness and accuracy.
During 30-day client contact, obtains the following information:
Treatment Status
Property Damage Status
Lost Wage Status
Photos of injuries
Value Drivers
Locates providers and schedule medical appointments for treatment of injuries in a timely manner.
Reads, reviews, and analyzes medical records and billing.
Litigation
Drafts petitions and initial discovery for attorney review and filing.
Generate pleadings as requested by the attorney to move the case to trial.
Draft discovery responses with client assistance.
Scheduling doctor conferences, depositions, mediations, etc, as requested.
Requirements:
Education: High School Graduate
Experience: Prefer 1-2 years of prior legal experience
Good communication and organization skills
Prefer someone with personal injury experience.
$29k-44k yearly est. 30d ago
Case Manager
Horne Has Joined BDO USA
Clinical case manager job in Greenwood, SC
The CaseManager serves as the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes. This role will maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. The CaseManager may assist with or lead day-to-day casemanagement activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. This role may specialize in specific subjects within the functional area.
This position is required to be in office, and you will be required to travel to several intake centers in order to collaborate directly with clients, casemanagement and leadership regarding program applications.
Local travel may be required at times.
Job Duties
Provides excellent and consistent customer service and support to applicants, the client, constituents, and program team members
Assists applicants with the completion and submission of their program applications, as needed
Reviews submitted applications for completeness and ensures that the program has received all documentation and information needed to perform an eligibility review
Reviews applicant vulnerability factors and assign appropriate priority status to their application
Conducts an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete
Ensures program applicants are continuously updated regarding the status of their program application
Provides frequent, diligent, and professional communication
Obtains a working knowledge of applicant needs and program eligibility criteria
Understands program requirements and other key objectives
Understands program processes from start to finish and communicates those processes clearly to applicants
Gathers applicant documentation and uploads to program system of record
Records all communications in the program system of record
Other duties as required
Supervisory Responsibilities:
N/A
Qualifications, Knowledge, Skills and Abilities
Education:
High School Diploma or GED, required
Associate degree, preferred
Experience:
Two or more years' experience providing customer service and or clerical work, required
Knowledge of creating tables and graphs in Microsoft Excel, required
Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge, preferred
Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects, preferred
License/Certifications:
Valid driver's license and good driving record, required
Software:
Proficient in the use of Microsoft Word, Excel, Outlook, required
Proficient in the use of the internet, required
Language:
N/A
Other Knowledge, Skills & Abilities:
Ability to manage effectively with or without subordinates
Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures
Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance
Excellent written and verbal communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills
Ability to quickly learn new software applications
Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations
Strong customer service skills and knowledge of customer service best practices
Ability to maintain the confidentiality of program information
$28k-43k yearly est. 60d+ ago
Track Case Manager
Your Health Organization
Clinical case manager job in Aiken, SC
We are seeking a Licensed Nurse to fill our Track CaseManager (Clinical Scheduler) position to assist with all clinical scheduling needs for our Aiken patients. The Track CaseManager is responsible for overseeing and managing patient scheduling, care coordination, and follow-up for high-risk, acute, and transitional care patients within their assigned region. This role requires close monitoring of scheduling buckets, addressing urgent patient needs, and ensuring seamless communication between the care team, patients, and referral sources. The Track CaseManager will work a seven-day track schedule, provide comprehensive casemanagement coverage and ensure that patient care is aligned with Your Health s care model.
This position will be working in the Aiken office daily. This is a full-time, salary-based 12-hr position Monday-Sunday (7:00AM-7:00PM) 7days on, 7 days off schedule.
About
We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.
Why Choose a Career at Your Health?
Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees.
Competitive Compensation Package with Bonus Opportunities
Employer Matched 401K
Free Visit & Prescriptive Services with HDHP Insurance Plan
Employer Matched HSA
Generous PTO Package
Career Development & Growth Opportunities
What Are We Looking For?
Your Health is currently looking for a Track CaseManager to join our growing Primary Care family. A successful Track CaseManager will be able to perform these essential duties and responsibilities.
Reasonable accommodations may be made, in accordance with applicable law, to enable individuals
with disabilities to perform the essential functions
The following is a list of essential functions, which may be subject to change at any time and without
notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s)
Areas of Responsibility:
New Patient Triage: Evaluate and prioritize new patient referrals to determine appropriate service needs based on medical history, presenting conditions, and provide availability.
Work closely with the care team to ensure patients are placed in the correct care pathway.
High-Risk Patient Management: Review and manage care for high-risk patients, including scheduling appointments and follow-ups.
Scheduling Buckets: Closely monitor and manage appropriate scheduling buckets, including region and transitional care management scheduling buckets
Acute/Urgent CaseManagement: Address all new patient cases, acute/urgent requests, TCM patient cases, and other high-risk scenarios promptly.
Track Partner Collaboration: Monitor and address tasks in the track partners bucket, ensuring no delays in patient care.
New Patient Intake & Scheduling: Conduct initial screenings for new patients to assess care needs, verify eligibility, and coordinate timely scheduling.
Ensure appropriate documentation and communication with providers regarding patient history, concerns, and special care requirements.
Evaluate the patient to determine the most appropriate place of service for care, such as in-home services or clinic-based care, based on medical necessity, provider recommendations, and patient preference.
Appointment Scheduling: Schedule patients promptly according to the Care Model, including TCM visits, acute cases, and follow-ups per frequency guidelines.
Patient and Family Communication: Maintain strong communication, follow-up, and follow through with patients, families, and referral sources.
Phone and Voicemail Management: Monitor incoming new patient calls during shift and promptly address voicemails by returning calls and ensuring the patient needs are promptly addressed.
Assign follow-up calls to appropriate regional casemanagement team members and monitor for timely completion.
Insurance Verification: Prompt insurance verification when scheduling patients to ensure coverage and eligibility.
Team Coordination: Collaborate with care teams, review care group chats, and attend required monthly meetings to ensure seamless operations.
Qualifications
A licensed nurse is required. Nursing license must be in good standing.
A minimum of two (2) years of clinical experience is required.
Previous experience in a medical or healthcare setting, preferably a scheduling or administrative role.
Familiar with medical terminology, procedures, and insurance verification processes.
Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
Ability to read and communicate effectively.
Strong written and verbal skills.
Basic computer knowledge.
Ability to manage and demonstrate effective leadership skills.
Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
Ability to foster a cooperative work environment.
Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
Must be able to work flexible hours and travel between offices, facilities, etc. Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order.