Clinical case manager jobs in Wisconsin - 726 jobs
Mental Health Coordinator - REACH
Lutheran Social Services of Wi & Upper Mi 3.7
Clinical case manager job in Lake, WI
Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI)
Lutheran Social Services of WI & Upper MI
Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources.
Key Responsibilities:
Conduct assessments and develop individualized service plans
Facilitate care coordination and crisis intervention
Collaborate with families, providers, and service teams
Participate in after-hours on-call rotation
What We Offer:
Full-time, benefits-eligible role with flexible scheduling
Public Service Loan Forgiveness (PSLF) eligibility
Medical/Dental/Vision + 403B retirement plan
Paid time off, holidays, mileage reimbursement
Ongoing training and professional development
Qualifications:
Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling)
Minimum 1 year of mental health service experience
Valid driver's license and reliable transportation
Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
$37k-50k yearly est. 1d ago
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Clinician - Jefferson County Youth Crisis Stabilization Facility
Wisconsin Community Services 3.2
Clinical case manager job in Watertown, WI
CLINICIAN Youth Crisis Stabilization Facility - WCS Jefferson County Responsible for providing individual therapy and supervising milieu group therapy to the youth residing at Youth Crisis Stabilization Facility utilizing the Integrated Treatment Model including Dialectical Behavior Therapy (DBT). Provide service coordination in collaboration with the Youth Treatment Specialist team.
The Youth Crisis Stabilization Facility is licensed under the Department of Health Services Chapters 50 and 34 to provide a short-term stabilization service for up to 8 youth (ages 10-17).
Essential Functions:
1. Interview, assess, screen, and approve admissions of youth for services at YCSF.
2. Assist with admissions process on site, assisting families with paperwork completion and orientation of youth to the program.
3. Supervise the youth coordinator, providing weekly individual supervision, review and sign off on youth care plans and service recommendations/resources.
4. Facilitate treatment and value-added groups for the youth including but not limited to DBT skills, sex education, healthy relationships, cultural awareness, substance use, independent living and life skills for 8 youth across the gender spectrum, ages 10-17 years old.
5. Provide daily (more frequently as needed) 1:1 individual therapy session following treatment plans utilizing a variety of therapeutic approaches in the spirit of DBT.
6. Complete assessments to develop youth care plans including stabilization and safety plans.
7. Provide DBT training and coaching to the direct care staff by engaging in activities/programming to role model and teach DBT skills to both youth and staff.
8. Provide weekly clinical supervision to Youth Treatment Specialists in the YCSF program per DHS 34 requirements.
9. Engage in monthly peer review with clinical supervisor per DHS 50.
10. Participate as a member of the medical peer review committee per DHS 50.
11. Participate in consultation teams both as a team member and as a facilitator for program staff to assist in monitoring the fidelity of the milieu group therapy.
12. Participate in weekly consultation, training and supervision on the integrated treatment model.
13. Conduct daily risk assessments to ensure the youth are safe and not a risk to themselves or others.
14. Coordinate with Jefferson County Crisis Services as needed.
15. Work collaboratively with child and family team to implement a comprehensive treatment plan outlining each youth's identified target behaviors.
16. Attend court hearings as needed to provide updates and advocate for youth.
17. Work on-call to ensure clinical needs of youth are being met and provide clinical guidance to staff during crisis after hours.
18. Document all interactions in the electronic medical record SecurManage.
19. Engage with youth's support network and participate in family engagement initiatives.
20. Attend psychiatric medical appointments and assist in medication administration.
21. Keep appropriate documentation for all funding sources.
22. Maintaining resident record files in accordance with YCSF certification, Department and Health Services (DHS) 50 and 34 to ensure all records are updated and complete.
23. Uphold and promote a positive and supportive culture for youth and staff.
24. Maintain confidentiality within all written and verbal communications
Other Duties and Responsibilities: Provide coverage and direct service to youth as needed. Other job-related duties as may be necessary to carry out the responsibilities of the position.
Knowledge, Skills, and Abilities:
Working knowledge of positive child/youth development; patience and understanding of difficult life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability needs. Minimal Qualifications:
A master's degree in a social work, psychology, or a behavioral science field. Training license as an Advanced Practice Social Worker, Licensed Professional Counselor In-Training, or Licensed Marriage and Family Therapist In-Training required, full licensure as a Licensed Clinical Social Worker, Licensed Professional Counselor or Licensed Marriage and Family Therapist preferred.
Two years field work experience or employment experience working with children or families with significant life needs.
Working knowledge of computer applications preferred (Windows and Microsoft Word).
Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of each client.
Knowledge and skills to work with population age 10-17.
Valid driver's license, automobile, and insurance sufficient to meet agency requirements.
Meet all the employee requirements including references, criminal background check, drug test, and driver's license check.
Work Relationship and Scope: Reports directly to the Program Director. Has contact with a wide variety of individuals including youth and family members, other program staff, vendors, and other collateral contacts, neighbors, funders, Jefferson County Department of Health and Human Services, court officials, the Department of Health and Human Services, Public School staff and administrators, staff of youth serving agencies, and the community.Personal Attributes: Follow agency Code of Conduct and Leadership Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, youth and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission.Working Conditions:
State Certified Youth Crisis Stabilization Facility (YCSF)
Local travel as required fulfilling essential functions of the position.
Ability to take rotational 24-hour supervisory call responsibilities.
Ability to serve youth who have experienced a great deal of trauma and express trauma through behaviors.
Physical Demands: Duties require activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention during crisis. Driving is required.
Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
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$48k-63k yearly est. 1d ago
Dane County Case Manager
Professional Services Group & Community Impact Programs 3.7
Clinical case manager job in Madison, WI
of CaseManager!
Looking for a rewarding and exciting career in the human/social services field? Join our team at PSG! We are a dynamic community-based organization dedicated to helping individuals and families reach their full potential through innovative programming tailored to diverse communities.
JOB SUMMARY:
We are seeking compassionate professionals to join our team as CaseManagers for the Children's Long-Term Support (CLTS) Waiver Program in Dane County. As a CaseManager, you will provide service coordination services to youth and families needing counseling and referral services for one or more of the following: intellectual and/or developmental, physical, or mental health disabilities.
This is a great opportunity to expand your skills and advance your career while positively impacting the lives of those in need. If you are passionate about helping others and want to be part of a dynamic and supportive team, apply now and start your journey with PSG!
KEY RESPONSIBILITIES OF THE CASEMANAGER:
Receive new client referrals and make initial contact.
Conduct assessments of client needs through interviews, collateral contacts, and other investigations.
Maintain an individualized service plan with clients and perform casework services.
Maintain a caseload involving clients with personal, family, or socio-economic problems and attend to their related protection and safety needs.
Counsel and provide intervention and casemanagement services by coordinating various social, community, and other services received by the clients.
Complete in-person home visits to conduct assessments and maintain client contact.
SALARY: $24.00-25.00 per hour
LOCATION: Madison, WI. Local travel is required for client home visits throughout Dane County, with mileage reimbursement.
SCHEDULE: Monday-Friday 8:00am-5:00pm, with occasional evenings to accommodate families' schedules.
WHY WORK WITH PSG/CIP?
Be part of a passionate team dedicated to making a difference in the community!
Flexible hours and great work-life balance
Mileage Reimbursement
Work culture that values not only the health and well-being of the clients we serve but also our staff
Opportunities for advancement and professional development
Competitive benefits package, including: paid time off and company holidays; health, vision, dental, and life insurance; short-term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
One of our health insurance plans is now offered with no monthly premium!
REQUIREMENTS:
Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.
Bachelor's degree in sociology, social work, psychology, or closely related is required.
One year of professional social work experience is required.
Equal Employment Opportunity/M/F/disability/protected veteran status
tags: service coordinator, casemanager, human services, social services, social work, children with disabilities, children with special needs, special needs, social worker, service facilitator, support services, supportive services, managed care, psychology, sociology, criminal justice, youth, child, children, children's, family, CLTS, children's long-term support waiver
$24-25 hourly 2d ago
Lead Caregiver - 4-Day Work Week
Capri Communities 3.5
Clinical case manager job in Milwaukee, WI
The Caregiver provides personal care and incidental Activities of Daily Living to RCAC, CBRF and/or Memory Care residents of Capri Communities LLC, with adherence to organizational and regulatory requirements.
ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.
* Adheres to the written Resident Care Plan to:
Assist RCAC, CBRF and/or Memory Care residents in maintaining their greatest independence with activities of daily living such as bathing, grooming, toileting and nutritional needs. Also provides assistance with preparing meals, laundry and maintaining a clean, safe physical environment.
Assist residents with mobility and transfers.
Assist residents with medical administration and maintains related reporting requirements.
Perform delegated tasks as instructed by the RN, Nurse Manager, Executive Director, Assistant Executive Director, Lead Caregiver or Lifestyle Enrichment Specialist.
Perform acceptable standard healthcare practices.
Assists with housekeeping duties in resident or common areas (vacuuming, dusting, sweeping, cleaning, etc.) as directed.
Leads or assists with activities for residents as directed, impromptu and scheduled.
Observes and reports resident's condition and safety hazards to RN, Nurse Manager, Assistant Executive Director or Executive Director in a timely manner.
Documents observations and activity participation in an accurate, complete and timely manner.
Maintains excellent work attendance; is punctual for work shift.
Possesses organizational skills necessary to carry out shift duties and to complete assigned tasks while promoting residents emotional well-being and ability.
Protects residents' health information according to HIPPA policies and procedures and federal and state law and regulations.
Maintains professional appearances, attitude and demeanor while on duty.
Maintains knowledge of State Regulations and updates for DHS 83 and 89 (as appropriate for RCAC, CBRF and/or Memory Care services).
Attends all mandatory staff meetings and in-service training opportunities.
Performs other miscellaneous tasks as assigned.
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities for this position.
QUALIFICATIONS
Must be able to perform each essential duty satisfactorily with or without accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability required
High School education preferred, not required plus:
Six months of experience as a personal aide, Caregiver or equivalent life experience
Completion of CNA or CBRF certification (preferred)
Reliability and Flexibility in Scheduling - Must demonstrate excellent attendance; must be able to work holidays and weekends and cover as required by resident needs.
Ability to demonstrate patience, understanding, tolerance and emotional/physical ability and experience to meet the daily needs of our residents.
Government Compliance - Demonstrates knowledge of and complies with all building regulations and DHS requirements. Maintains all training requirements as directed by DHS 83 and/or 89. Ensure that all fair housing standards are met at all times. Comply with OSHA, Workers' Compensation, and any other reporting requirements
Resident Satisfaction - Provide, promote, and require high-quality resident relations. Review and/or resolve complaints, and alert Nurse Manager of any unusual activities or problems.
Quality, Safety, and Physical Condition - Administer care that meets or exceeds company safety and physical condition standards. Cooperate in maintaining safety and security of residents and employees. Ensure that residents and staff are informed about safety issues, regulations, and requirements necessary. Ensure the safe and appropriate execution of food preparation and use of equipment. Enforce compliance with regard to safety and health issues as well as appropriate food standards.
Compliance in Relias and in-service training.
$38k-45k yearly est. 2d ago
Mental Health Specialist
La Causa, Inc. 3.8
Clinical case manager job in Milwaukee, WI
Job Type
Full-time
Milwaukee, WI • Social Services
Mental Health Advisor - Adult Services
Milwaukee, WI · Social Services
La Causa Social Services is dedicated to supporting adults with mental health and substance use challenges through compassionate, client-centered care. We are seeking a skilled and motivated Mental Health Advisor to provide clinical supervision, guidance, and support to our Adult Services staff and consumers. As a Mental Health Advisor, you will work closely with Adult Services staff, consumers, and program leadership to ensure high-quality service delivery, professional development, and positive outcomes for the community we serve.
Why Join La Causa, Inc.?
Meaningful work supporting adults with mental health needs. Collaborate with a team of dedicated mental health professionals. Professional development and training opportunities. Potential for career advancement within the organization. Competitive benefits and paid leave.
Your Role
As a Mental Health Advisor, you will provide clinical supervision, staff support, and consumer intervention while helping to maintain program quality and compliance. You will serve as a key member of the Adult Services team, fostering collaboration, professional growth, and positive outcomes.
What You'll Do:
Supervise, train, evaluate, and manage assigned Adult Services staff, including assisting with personnel processes such as hiring, interviewing, and performance management.
Provide clinical supervision and support for staff cases, including reviewing documentation such as SARJs, RPOCs, and Crisis Plans.
Assist staff in crisis interventions and home visits, providing clinical feedback and support to consumers as needed.
Support staff with community resource recommendations, professional development, and training on mental health needs. Serve as a liaison for the organization and programs with stakeholders, including Milwaukee County.
Complete and submit required documentation by deadlines. Maintain effective communication, collaboration, and cooperation with all stakeholders.
Follow all duties as a mandated reporter. Attend meetings and professional development activities. Perform other duties as assigned.
Physical Demands:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.
The employee is regularly required to drive, stand, sit, reach, stoop, bend, and walk.
Working Conditions:
Work is generally performed in an office setting with minimal, infrequent local travel.
Flexible hours may be required based on program needs.
Minimum Qualifications:
Master's degree in Social Work, Psychology, or a related field from an accredited school.
Valid Wisconsin Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT).
Minimum of three (3) years of experience working with mental health and/or substance use.
Strong written and verbal communication skills suitable for diverse audiences.
Bilingual in Spanish and English (preferred).
Excellent organizational skills and attention to detail.
Positive, collaborative, and professional disposition; “people person” with strong interpersonal skills.
Proficient with Microsoft Office suite.
Ability to work flexible hours, including evenings and weekends if needed.
Must successfully complete and pass all background checks.
Valid Wisconsin driver's license, reliable transportation, and insurance meeting La Causa driving standards.
About La Causa, Inc.
Founded in 1972, La Causa, Inc. is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide adults, youth, and families with quality, comprehensive services that nurture healthy family life and enhance community stability. Our Social Services division includes Adult Services, Youth Services, and Crisis Programs. At La Causa, Inc., our dedicated staff welcomes all into Familia La Causa and serves the Milwaukee community with care, compassion, and professionalism. Learn more at *****************************
Join Our Team-Apply Today!
Empower adults and create lasting positive impact.
$37k-51k yearly est. 1d ago
CLTS Case Manager
Dodge County 3.7
Clinical case manager job in Juneau, WI
Description Status: Full Time, Non-Exempt Open Until Filled Please submit Resume with application *Monday - Friday: 8:00am - 4:30pm*
Dodge County offers a generous benefits package including:
Paid Time Off (PTO) - available for use after 30 days of employment
10 observed paid holidays
Health, Dental, Vision Insurance
Health Savings Account (HSA) - with employer contributions - HRA
Life insurance, Long-term disability, Short-term disability and Flex spending
Participation in the Wisconsin Retirement System (WRS) - an exceptional pension plan with employer match (upon vesting) and lifetime retirement payment.
ESSENTIAL FUNCTIONS
Works to achieve involvement and participation of the client, client's family, and client's natural support system in addressing and resolving problems.
Works with client and family to develop individual service plan for client based on needs, assessments, evaluations and department policies/procedures.
Works to protect children; strives to maintain existing family units and youth's highest possible level of individual autonomy; helps prevent out-of-home placement whenever possible.
Assesses and evaluates prospective client's immediate situation, determines appropriate response, and assures that response is made. Assesses and intervenes as necessary in crisis situations. Refers to and involves other community resources as needed.
Works to achieve active involvement and meaningful participation with client, family members, schools, health care providers, and other appropriate collaterals and community resources in resolving problems.
Advises client and family when services are either not available or inappropriate.
Coordinates access to services, monitors cases to ensure services are provided in an appropriate and timely manner, reviews progress, and terminates services when goals are attained.
Teaches clients about available community resources and how to independently gain access to needed services.
Advocates and works to coordinate services and support clients in achieving treatment objectives without duplication of effort and with maximum effective use of staff time and available resources.
Maintains a timely and complete record for all assigned cases; completes required written assessments, reports, and other related paperwork/documentation as necessary.
Develops and maintains professional knowledge and skills to enhance the programs and services provided.
Consults with supervisors, interdisciplinary teams, and legal counsel on appropriate case-specific matters, as necessary.
May be designated to speak to the community and other organizations to provide public education.
Other duties as assigned.
REQUIRED JOB COMPETENCIES
Knowledge of laws and regulations that affect the delivery of services provided by the Department.
Knowledge of community resources and alternative care resources.
Knowledge of applicable State statutes.
Working knowledge of client rights, confidentiality, standards of practice, and ethics in mental health/AODA field.
Working knowledge of applicable Wisconsin State Administrative Codes, including but not limited to, Chapters 34, 48, 51, and Medicaid Waiver Manual (CLTS).
Knowledge of human development and behavior, family and group dynamics, and mental, physical, and social dysfunctions.
Knowledge of and sensitivity to cultural differences and special needs of various minority groups, and ability to consult with other staff regarding these.
Ability and skill to relate to clients in stressful or crisis situations.
General knowledge of interviewing and supportive counseling techniques.
General knowledge of social casework techniques.
Knowledge of social, economic, and health problems of basic human behavior and of available assistance and rehabilitative services and techniques.
Knowledge of human service needs assessment methodologies.
Knowledge of legal requirements including privacy, resident rights, confidentiality, and non-discrimination.
Knowledge of goals, principles, and practices of human service programs, program administration, and program goals and their intended impacts.
Knowledge of the County and Department's operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations.
Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives, and recommending methods, procedures and techniques for resolution of issues.
Ability to research and analyze detailed information and make appropriate recommendations.
Ability to develop, interpret and implement regulations, policies, procedures, written instructions, general correspondence, and other department-specific documents.
Ability to adapt and take control of situations, dictating subordinate activities in a responsible manner.
Ability to establish and maintain accurate records of assigned activities and operations.
Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
Ability to think quickly, maintain self-control, and adapt to stressful situations.
Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.
Knowledge of computer software including word processing, spreadsheet, and database applications consistent for this position.
Ability to perform mathematical calculations required of this position.
Ability to communicate clearly, concisely, and effectively in English in both written and verbal form.
Skill in researching and understanding complex written materials.
Ability to prepare and maintain accurate and concise records and reports.
Ability to apply sound judgment and discretion in performing duties, resolving problems, and interpreting policies and regulations.
Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
Ability to handle sensitive interpersonal situations calmly and tactfully.
Ability to maintain professionalism at all times.
Ability to maintain effective working relationships with individuals within and outside the organization.
Ability to maintain confidentiality and discretion regarding business-related files, reports, and conversations, within the provisions of open records laws and other applicable State and Federal statutes and regulations.
PHYSICAL AND WORK ENVIRONMENT
This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
Work has standard vision requirements.
Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
Hearing is required to perceive information at normal spoken word levels.
Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
Frequent travel may involve exposure to inclement weather conditions, unsanitary conditions in homes, communicable illnesses and diseases and unsafe environments.
May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions.
Work is performed in an office setting as well as clients' and service providers' homes, treatment and residential facilities, schools and work sites.
Dodge County is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: Accessibility Accommodation for Applicants
Qualifications
EducationAssociates of Human Services (required)
ExperienceMust successfully pass caregiver and criminal background check. (required)
2 years: Related work experience in casemanagement. Equivalent combination of education and experience which provides necessary knowledge, skills, and abilities may be considered. (required)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$37k-50k yearly est. 3d ago
Case Manager
Dynamic Workforce Solutions 3.8
Clinical case manager job in Milwaukee, WI
Dynamic Workforce Solutions
Job Title: Career Navigator
Non-Exempt
Type: Non-exempt- Full time
Wage: $18.00 to $19.00
EXPERIENCE EXTREME CUSTOMER SERVICE
About the Company
Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results.
Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.
Your Impact
Do you want to make a lasting difference in the lives of your customers? As a casemanager with DWFS, you will have the opportunity to work with job/career seekers to ensure that they have the skills and resources to find and maintain self-sustaining employment. You will be able to help employers locate the talent they need to help their businesses thrive. You will know you are successful as you meet goals and put your customers to work.
Primary Objectives of Position: The career navigator provides integrated workforce planning services to career center customers. Aids customers in developing, evaluating, and effectively initiating and implementing plans to find employment and/or employment skills. Work involves developing and maintaining contact with customers, and/or service providers for service needs. Helps customers to engage in self-assessment;
Essential Job Functions:
Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training.
Coaches customers to present themselves effectively as candidates and obtain optimal placement in employment or further occupational information.
Provide career advisement including the development of individual employment/placement plans, referrals to jobs, placement in training or education programs, job placement or advancement, and retention services.
Performs visits to customers' homes, training providers' sites, and /or employment sites.
Develops and implements service plans to meet customer needs. Ensures that service plans are maintained and updated as needed.
Coordinates service provider activities.
Implements prescribed program related procedures and accurate casemanagement.
Provides ongoing casemanagement and serves as a liaison between customers and service providers. Manages a comprehensive caseload of job seekers (more detail?)
Provides employment services on an ongoing basis.
Provides guidance and other assistance to help the participant retain employment.
Accurately document customer interactions through well-written case notes in automated system. Ensure that case files meet or exceed programmatic requirement. Prepare reports as requested.
Address the unique needs and barriers of customers and create and maintain an environment of inclusion for all participants by making customer referrals to appropriate workshops, assessments and internal programs while ensuring equitable access for all individuals regardless of needs or barriers.
Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.
Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.
Required Competencies: Customer/client focus, learning orientation, communication proficiency, teamwork orientation, technical capacity
Skills/Abilities: Basic computer literacy including ability to use the Internet and Microsoft Office products. Keyboarding skills mandatory. Ability to work in a team environment. Excellent interpersonal skills and customer-service orientation. Strong oral and written communication skills. Bilingual candidates preferred.
Additional Requirements:
Must have valid driver's license and adequate vehicle insurance coverage.
Equal Opportunity Employer
Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities.
Job Posted by ApplicantPro
$18-19 hourly 30d ago
Bilingual Mental Health/AODA Case Manager (2735)
Journey Mental Health Center 3.6
Clinical case manager job in Madison, WI
The Bilingual Mental Health/AODA CaseManager position works within the Outpatient Services program, providing robust comprehensive care and service linkage for people with mental health and/or substance use recovery. This includes direct services with clients and their systems, creating individually tailored recovery plans, assessments, and services to fit their needs.
The Bilingual Mental Health/AODA CaseManager is responsible for providing a wide array of culturally sensitive, recovery-oriented, trauma sensitive, direct clinical services to individuals with mental health, substance use, and co-occurring challenges. The Bilingual Mental Health/AODA CaseManager will work with a team of clinicians and therapists to meet the varied needs of clients.
The Bilingual Mental Health/AODA CaseManager reports directly to the assigned supervisor with overall program supervision provided by the Director. Minimum annual service hours are 1352.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Journey Mental Health Center upholds a strong commitment to
People, Opportunities, Community, and Access (POCA)
that guides our daily operations. We foster a caring community for all individuals to feel a sense of belonging. We prioritize delivering services that are centered around ensuring fairness and inclusivity for all. We are dedicated to demonstrating courage and initiative within our agency and community to actively dismantle structural oppression for all affected communities.
Duties/Responsibilities:
Provision of Clinical Services (high responsibility, 90% effort)
Complete intake process and performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner.
Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and casemanagement to enhance motivation and encourage meaningful, collaborative, and strengths-based goal planning in a context that is supportive of the consumer's culture, values, and perspectives.
Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.
Maintain regular contact with consumer to a degree sufficient to support effective engagement to assist with making and evaluating progress.
Provide or obtain support and crisis/emergency services for consumers as appropriate.
Monitor the provision and quality of services provided and act as the liaison when new services/resources need to be sought or developed.
Other miscellaneous casemanagement or care coordination duties as assigned by supervisor, based on clinical or programmatic needs.
Program and JMHC Participation (high responsibility, 10% effort)
Attends staff meetings, in-services and other program activities as requested.
Participates in JMHC committees, trainings and activities as directed and/or approved.
Qualifications
Education and Experience:
Education/Licensure
ESSENTIAL
Bachelor's degree in a related behavioral health field
Bilingual, and/or bi-cultural (Spanish).
Possession of a valid driver's license, a favorable driving record, adequate insurance (per state law), and access to a vehicle.
PREFERRED
Master's degree in a related behavioral health field
Licensure as an APSW, LPC-IT, or MFT-IT
Licensure as a Substance Abuse Counselor in Training, Clinical Substance Abuse Counselor or Substance Abuse Counselor.
Experience
ESSENTIAL
2 year's experience in related behavioral health field.
Must be able to become CCS (Comprehensive Community Services) certified
Commitment to work toward improving cultural sensitivity.
Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
Knowledge and/or experience with the use of evidence-based practices for treatment of substance use disorders and co-occurring disorders.
Experience in community-based mental health and substance abuse assessment, casemanagement, treatment planning and crisis resolution.
Ability to communicate effectively (both orally and in writing).
Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
Ability to work independently with highly developed organizational skills and ability to multitask.
Superior ethics and interpersonal boundaries as evidenced by experience in community-based work with related professional references.
PREFERRED
Fluent in American Sign Language.
Experience with use of evidence-based practices in mental health, and substance abuse.
Physical Requirements:
Requires driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc.
Working Conditions
May require evening or weekend hours depending on program and consumer's needs.
Hiring Process:
All potential candidates will need to successfully pass the Background Information Disclosure (BID) for entity employees and contractors. Wisconsin's Caregivers Law requires background, and criminal checks are required by the Department of Health Services and Wis. Stat. 50.065(6)(c) and Wis. Admin Code § DHS 12.05(4)
Journey Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$37k-45k yearly est. 12d ago
Case Manager Masters Degree - CSP
Centers for Independence 3.8
Clinical case manager job in Milwaukee, WI
Job Purpose: To facilitate the improved wellbeing of individuals with severe mental illness and/or substance use disorders. The CaseManager will work collaboratively with an integrated treatment team to provide clinical direction and support to a pool of clients. Casemanagers will develop and implement a treatment plan, which will include evolving goals and client-centered interventions.
Essential Job Functions:
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
• Builds therapeutic rapport with clients to aid in identifying treatment needs to develop client-centered treatment plans.
• Provides psychosocial rehabilitation, symptom monitoring & management, and supportive counseling to clients in the CSP program.
• Actively participates in daily team meetings, adhering to a team approach to best aid all clients assigned to the team.
• Monitors clients' psychiatric medication regime and compliance as directed by the physician.
• Provides crisis intervention and supportive counseling to clients who are in crisis.
• Maintains a treatment-oriented environment (under supervision of program supervisor) and assures consistency in carrying out treatment objectives.
• Coordinates utilization of various community resources, day programs, and outside health care providers.
• Assists clients in financial planning and the development of income resources and coordinate with representative payee program as needed.
• Provides treatment-related education and liaison with the client's family and natural supports.
• Assists clients in securing adequate housing and prompting and training skills necessary to keep housing.
• Provision of ongoing assessment of clients demonstrated in case note submission, biannual assessments, maintaining case files as required by agency policy, and applicable local, state and federal codes.
• Meets department-designated monthly billing quotas, EHR note entry within 24 hours, biannual treatment plans and other funder required documentation.
• Formulates appropriate discharge plan with the assistance of client and program manager.
• Attends and participates in staff meetings, in-service training seminars, and conferences as required.
• Adheres to agency and Milwaukee County (funder) policies and procedures while carrying out daily responsibilities.
• Collaborates and assists with all levels of personnel within the program to achieve common goals.
• Provides client transportation in personal vehicle as needed.
• Other duties as assigned.
Qualifications
Required Education, Experience, Certifications, Licensure and Credentials:
(Where appropriate, education and/or experience may be substituted)
Minimum Required Education: Master's degree in behavioral science or related field
Minimum Required Experience: 1000 hours of post-degree clinical experience with individuals with severe and persistent mental illness
Required License - Certification - Registration: N/A
Travel Type: Road Warrior
Required Valid Driver's License: Valid Wisconsin driver's license
Required Auto Insurance: Vehicle liability insurance in accordance with Agency policy
Knowledge, Skills, & Abilities:
Access to a personal vehicle.
Knowledge of Milwaukee County TCM, CCS and/or CSP/ACT CaseManagement.
Experience with individuals with dual diagnoses is preferred.
Experience with motivational interviewing is preferred.
Knowledge of using work related equipment and applications such as cell phone and texting, computers, copy machine, Microsoft Office, and Teams.
Effectively communicates and develops good working relationships with co-workers and outside agencies.
Must be familiar with Microsoft Word, Excel, Teams and how to use a cell phone, computer, and fax machine.
Reliability in reporting to work regularly and on time.
Must possess good communication, listening, writing and organizational skills.
Effectively manages one's own time, priorities, and resources to achieve goals.
Build and maintain client satisfaction with the services offered by the organization.
Diligently attends to details and pursues quality in accomplishing tasks.
Ability to perform well in a fast-paced work environment.
An understanding of mental health, substance use, and co-occurring needs and the ability to clearly communicate these to others.
Ability to support in emergency situations.
The ability to maintain and promote positive working relationships and work openly and effectively with one's direct supervisor, colleagues, and outside agencies.
Knowledge of Milwaukee County TCM, CCS and/or CSP/ACT CaseManagement is preferred.
Physical Requirements, Visual Acuity, and Work Conditions:
Physical Requirements: On occasion must be able to push/pull/lift/move objects weighing at least 20 pounds. Must have the ability to climb at least two flights of stairs. Work is performed largely in the community but may at times include an office environment or other various settings.
Visual Acuity: Employee is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures
Working Conditions: This is a community-based position. Staff are expected to utilize their personal vehicles to transport clients and meet with clients in their homes. This position may work in a variety of indoor and outdoor work environments which may include various outdoor weather conditions, loud noises, fluctuating temperatures and the occasional use of stairs. The hours of work will generally be during regular business hours and average at least 40 hours a week. This position requires participation in reoccurring ‘on-call' duties and flexibility in daily work schedule to adequately meet program needs, which may include evenings or weekends.
$36k-45k yearly est. 12d ago
Care Manager/Case Manager
Community Care, Inc. 4.0
Clinical case manager job in Madison, WI
Community Care is hiring a CaseManager. This rewarding opportunity is perfect for someone who enjoys team collaboration, community casemanagement, and being part of a mission driven organization. Community Care's mission is to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This full-time opportunity offers a weekday schedule and a $5,000 SIGN-ON BONUS. Position located in Dane Co.
CaseManager Job Responsibilities:
Manages an assigned caseload of program members in collaboration with an RN CaseManager
Completes comprehensive member assessments, member centered care plans, & functional screens
Provides ongoing care coordination and quality assurance monitoring of services
Maintains required documentation in adherence to established standards.
CaseManager Job Requirements:
* Education: Bachelor's Degree in a Human Services or closely related area required. A minimum of three (3) years' experience working with seniors or adults with physical and/or intellectual disabilities may be substituted for a non-human services degree.
* Experience: One year of experience with older adults or persons with physical and or intellectual disabilities in a social service capacity preferred.
* Certification: Eligibility for long-term care functional screener certification is required
* Travel: Regular local travel, requiring use of personal vehicle, valid driver's license, and proof of required insurance coverage.
CaseManager Job Schedule:
Monday to Friday, 8:00 AM-4:30 PM
About Community Care
Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 15 counties we serve Our dedicated team works with members to develop care plans to meet their health and social needs Together with our community partners, we're committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle.
Compensation and Benefits:
Our employees make a real difference in people's lives every day. That is why we are proud to offer a compensation package that includes:
Generous, paid time off
Competitive pay and benefits (health, dental, vision, etc.)
Flexible benefits plan
Employee referral program
Coworkers care program
Retirement plan with employer contribution
Employee Assistance Program
Community Care is an Equal Opportunity Employer
$32k-40k yearly est. 23d ago
Case Manager
The Rogers Company 4.8
Clinical case manager job in Silver Lake, WI
Schedule: Full time - 40 hours/week Monday - Friday - no weekends, no holidays will be supporting our PHP/IOP, Outpatient location. The CaseManager is responsible for supporting patient care by coordinating and arranging continuing care and basic needs resources per patient, communicating with collateral partners and treatment team any barriers to care, and supporting clinical programming by conducting group programming and individual programming as assigned.
Job Duties & Responsibilities:
Assess patient/support system needs for resources based on:
medication management (psychiatry)
psychotherapy (individual, group, partial hospital, intensive outpatient, residential)
ongoing medical care
housing, placement (nursing home, assisted living)
financial (application for social security disability, HUD, food stamps, energy assistance, etc.)
community support (groups)
specific county-based resources (SAIL, CSP, group home).
Assure that discharge planning begins at admission. Obtain collateral input from providers and supports.
Assist with development and implementation of transition, discharge, and aftercare plans prior to discontinuation of behavioral health services.
Schedule after care appointments for patients with PCPs, psychiatrists, next level therapy programs, living arrangements, etc.
Contact referral source and/or other treatment providers within designated time frame and documented accordingly.
Make arrangements for community resources to facilitate discharge. Provide all needed documentation to other providers to facilitate the continuum of care.
Solicit input from treatment team/collateral partners to meet the continuing care needs of patients.
Work with treatment team and collateral partners to ensure appropriate discharge resources.
Maintain a list of specific resources to be used in accordance with best practice.
Provide therapeutic services to patients.
Provide team coverage as permitted by state regulations, scope of practice and competency under the direction of the clinical operations supervisor.
Provide cognitive behavioral therapy, dialectical behavior therapy focused, behavioral activation, interpersonal psychotherapy, and other group and individual therapeutic services to patients according to clinical standards of care and under the supervision of the clinical operations supervisor.
Implement goals, objectives and interventions as specified in the patient's individual treatment plan.
Use knowledge and skills to collect and review information regarding the patient's status.
Identify individual specific needs.
Provide interventions that are appropriate to the individual.
Facilitate individual skills practice.
Be knowledgeable in and practice trauma informed care.
Participate in training under the direction of the clinical operations supervisor.
Consult with treatment team and support system as needed/requested.
Participate in regular supervision sessions with clinical operations supervisor per regulatory requirements.
Attend and participate in interdisciplinary treatment team meetings.
Complete assignment and documentation within required time frames.
Obtain outcome assessments at admission, discharge and throughout stay as indicated.
Complete ongoing treatment documentation as required in accordance with program guidelines, i.e., patient care notes, group documentation and contact notes).
Support obtaining Releases of Information to ensure continuity of care and collaboration.
Facilitate a supportive and safe milieu.
Maintain safety of the area.
Provide structured therapeutic milieu in which a positive pattern of social, education, and personal behavior and coping skills is taught, reinforced, and enhanced.
Support management of milieu.
Respond to emergency situations as needed.
Assist in promoting a team atmosphere by treating individuals with respect and honesty and by using direct communication and active listening skills.
Be open to change and actively support change.
Be open to others' ideas and points of view.
Promote department goals as well as the mission of the hospital.
Communicate goals to fellow staff members.
Demonstrate measurable goal achievement.
Maintain department policies and procedures.
Include requirements and guidelines from external agencies (i.e., Joint Commission, State of Wisconsin).
Maintain and/or communicate to appropriate party function backlog at a set time.
Educate new staff regarding regulations or requirements of those functions that relate to their areas or departments, as directed.
Demonstrate acceptance and training of student interns in the department, as directed.
Demonstrate understanding of Joint Commission, ASAM, DHS 75 and other regulatory agency compliance regulations.
Involve self in the learning and application of standards relevant to the inpatient department.
Participate in in-services, seminars, and other meetings to increase involvement and awareness of regulations.
Involve self in the education of other disciplines regarding the department's regulations.
Participate in hospital committees, performance improvement team meetings, and team projects, as directed.
Demonstrate punctuality and preparedness.
Demonstrate effective communication skills.
Demonstrate good organizational skills.
Contribute in a positive, solution-focused manner.
Attend inpatient department meetings as needed, actively participate in discussions, recognize, and contribute to activities leading to improvement.
Participate in the performance improvement program.
Gain understanding of the performance improvement process.
Apply the performance improvement model to your department's activities.
Participate and/or create performance improvement teams that lead to improvement in other hospital areas.
Educate and involve self in the hospital and department's performance improvement plans.
Conduct self in a professional manner.
Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
Communicate with all individuals in a positive and professional manner.
Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
Communicate concerns and provide solutions for same.
Attend outside seminars and/or educational classes to promote professional growth.
Demonstrate a positive and professional attitude toward parties outside the hospital (provider relations representatives, managed care contractors, visitors, vendors, etc.).
Comply with the hospital's policies and procedures, including human resources, infection control, and employee health policies and programs.
Project a professional image by wearing appropriate, professional attire.
Perform other duties as assigned.
Additional Job Description:
Education/Training Requirements:
Bachelor's degree in human services or equivalent strongly preferred, or a minimum of five (5) years of relevant experience in casemanagement/mental health field.
State appropriate substance use credential required or obtained within 90 days of hire.
Minimum of two (2) years' work experience serving persons with mental health and substance use disorders.
American Heart Association Healthcare Provider CPR certification or American Red Cross Professional Rescue is required within thirty (30) days of date of hire. Annual re-certification is required.
Formal training in management of the aggressive patient is required within sixty (60) days of date of hire. Annual re-certification is required.
Clinical Substance Abuse Counselor - Cert, Substance Abuse Counselor - Cert, Substance Abuse Counselor In Training - Cert
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health.
To link to the Machine-Readable Files, please visit
Transparency in Coverage (uhc.com)
$34k-44k yearly est. Auto-Apply 14d ago
Mental Health Coordinator - REACH
Lutheran Social Services of Wi & Upper Mi 3.7
Clinical case manager job in New Berlin, WI
Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI)
Lutheran Social Services of WI & Upper MI
Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources.
Key Responsibilities:
Conduct assessments and develop individualized service plans
Facilitate care coordination and crisis intervention
Collaborate with families, providers, and service teams
Participate in after-hours on-call rotation
What We Offer:
Full-time, benefits-eligible role with flexible scheduling
Public Service Loan Forgiveness (PSLF) eligibility
Medical/Dental/Vision + 403B retirement plan
Paid time off, holidays, mileage reimbursement
Ongoing training and professional development
Qualifications:
Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling)
Minimum 1 year of mental health service experience
Valid driver's license and reliable transportation
Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
$38k-52k yearly est. 1d ago
TIME Youth Worker
Professional Services Group & Community Impact Programs 3.7
Clinical case manager job in Kenosha, WI
Professional Services Group & Community Impact Programs is now hiring for the Youth Worker role to join our TIME program, working with at-risk students! PSG/CIP is a community-based social services organization seeking talented and dedicated professionals like you to join our team.
JOB SUMMARY:
The Total Inter-Agency Model for Education (TIME) program was developed in 1985 as a self-contained, complete, alternative school to meet the needs of adjudicated, emotionally disturbed, and other high-risk youth who were unable to function in a conventional educational setting. Our philosophy, derived from Native American tradition, focuses on "The Circle of Courage" as the cornerstone of creating a positive educational climate for today's discouraged youth. As the Youth Worker, you will provide direct support to high-risk youth and their families to determine and implement the most appropriate educational options to meet each student's unique needs.
This is a great role for both recent graduates and experienced individuals looking to transition into the human services field! Come join our team for an opportunity to serve youth in our community!
ESSENTIAL FUNCTIONS OF THE TIME YOUTH WORKER:
Maintain one-on-one contact in school and family contact as needed.
Monitor client's attendance, behavior, and grades. Report these findings to parents and other providers.
Analyze client histories, capabilities, and needs to determine services required to meet clients' treatment needs.
Create and review individual client's Plans of Care.
Organize and facilitate structured group, individual, and/or family activities.
Organize and facilitate Community Service Work hours and Service Learning Projects on a weekly basis.
Provide supervision and support to youth placed in the Summer Youth Employment Program.
LOCATION: Position is based at Hillcrest School in Kenosha, WI and works a hybrid model of time spent within the school and out in the community.
SCHEDULE: Work hours are typically Monday-Friday during school hours with occasional evenings. Position works year-round through the summer.
WHY WORK WITH PSG/CIP?
Be part of a passionate team dedicated to making a difference in the community!
Flexible hours and great work-life balance
Mileage Reimbursement
Work culture that values not only the health and well-being of the clients we serve, but also our staff
Opportunities for advancement and professional development
Competitive benefits package, including: paid time off and company holidays; health, vision, dental, and life insurance; short term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
One of our medical insurance plan options is now offered with no monthly premium!
SALARY: $22.00 per hour
REQUIREMENTS:
Must have reliable transportation on a daily basis, a valid driver's license and automobile insurance.
One year of experience working with high-risk youth and families is required.
Bachelor's degree in a human services-related field is preferred.
Equal Employment Opportunity/M/F/disability/protected veteran status
tags: at-risk student support specialist, at-risk students, student support, at-risk youth, youth support, alternative education, youth justice, education, education support
$22 hourly 4d ago
Case Manager
Dynamic Workforce Solutions 3.8
Clinical case manager job in Milwaukee, WI
Dynamic Workforce Solutions
Job Title: Career Navigator
Non-Exempt
Type: Non-exempt- Full time
Wage: $18.00 to $19.00
EXPERIENCE EXTREME CUSTOMER SERVICE
About the Company
Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results.
Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.
Your Impact
Do you want to make a lasting difference in the lives of your customers? As a casemanager with DWFS, you will have the opportunity to work with job/career seekers to ensure that they have the skills and resources to find and maintain self-sustaining employment. You will be able to help employers locate the talent they need to help their businesses thrive. You will know you are successful as you meet goals and put your customers to work.
Primary Objectives of Position: The career navigator provides integrated workforce planning services to career center customers. Aids customers in developing, evaluating, and effectively initiating and implementing plans to find employment and/or employment skills. Work involves developing and maintaining contact with customers, and/or service providers for service needs. Helps customers to engage in self-assessment;
Essential Job Functions:
Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training.
Coaches customers to present themselves effectively as candidates and obtain optimal placement in employment or further occupational information.
Provide career advisement including the development of individual employment/placement plans, referrals to jobs, placement in training or education programs, job placement or advancement, and retention services.
Performs visits to customers' homes, training providers' sites, and /or employment sites.
Develops and implements service plans to meet customer needs. Ensures that service plans are maintained and updated as needed.
Coordinates service provider activities.
Implements prescribed program related procedures and accurate casemanagement.
Provides ongoing casemanagement and serves as a liaison between customers and service providers. Manages a comprehensive caseload of job seekers (more detail?)
Provides employment services on an ongoing basis.
Provides guidance and other assistance to help the participant retain employment.
Accurately document customer interactions through well-written case notes in automated system. Ensure that case files meet or exceed programmatic requirement. Prepare reports as requested.
Address the unique needs and barriers of customers and create and maintain an environment of inclusion for all participants by making customer referrals to appropriate workshops, assessments and internal programs while ensuring equitable access for all individuals regardless of needs or barriers.
Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.
Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.
Required Competencies: Customer/client focus, learning orientation, communication proficiency, teamwork orientation, technical capacity
Skills/Abilities: Basic computer literacy including ability to use the Internet and Microsoft Office products. Keyboarding skills mandatory. Ability to work in a team environment. Excellent interpersonal skills and customer-service orientation. Strong oral and written communication skills. Bilingual candidates preferred.
Additional Requirements:
Must have valid driver's license and adequate vehicle insurance coverage.
Equal Opportunity Employer
Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities.
$18-19 hourly 20d ago
Case Manager Bachelors Degree - TCM
Centers for Independence 3.8
Clinical case manager job in Milwaukee, WI
Job Purpose: This is a professional position that is responsible for the care and treatment of adults with mental illness. The CaseManager will provide personalized, client-centered care and will work collaboratively with consumers to identify strengths, needs, goals, and a life vision. Under supervision, the casemanager will assist in developing and implementing a treatment plan, which will include the necessary follow-up, casemanagement, and intervention as required. This includes connecting clients to behavioral health providers, monitoring medications, accessing AODA services, developing life skills, and linking them to resources.
Essential Job Functions:
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
Develop a treatment relationship with a client and formulate treatment plans on his/her caseload that will detail treatment to be provided.
Provide client transportation in personal vehicle.
Provide supportive community visits in clients' homes and other community locations.
Monitor client's psychiatric medication regime and compliance as directed by the physician.
Provide crisis intervention and support to clients who are in crisis.
Responsible for maintaining treatment-oriented environment (under supervision of program supervisor) and assure consistency in carrying out treatment objectives.
Coordinate utilization of various community resources, day programs, and outside health care providers.
Assists clients in financial planning, development of income resources, and coordinate with representative payee programs as needed
Provide treatment related to education and liaison with client's family and natural supports.
Assist client in securing and maintaining adequate housing and prompting and training skills necessary to live independently.
Responsible for coordinating the efforts of all professionals and paraprofessionals involved with each client.
Responsible for formulation of appropriate discharge plan with assistance of client and program supervisor.
Responsible for accurate and timely documentation and maintaining case file as required by agency policy, government regulations and applicable local, state and federal codes.
Responsible for meeting department designated monthly billing quotas, EHR note entry within 24 hours and scheduled treatment plans.
Attends and participates in staff meetings, in-service trainings, and conferences as required.
Providing client coverage for other staff members as assigned.
Attendance at community-based MC3 Change Agent meetings as delegated.
Required attendance in Trauma Informed Care Trainings
Other duties as assigned.
Qualifications
Required Education, Experience, Certifications, Licensure, and Credentials:
(Where appropriate, education and/or experience may be substituted)
Minimum Required Education: Bachelor's degree in the field of Social Work, Counseling, or related Human Services Field
Minimum Required Experience: Preferred experience working with adults with severe and persistent mental illness and/or substance use disorders
Required License/Certification/Registration: N/A
Travel Type: Road Warrior
Required Valid Driver's License: Valid Wisconsin driver's license
Required Auto Insurance: Vehicle liability insurance in accordance with Agency policy
Knowledge - Skills - Abilities:
Must be familiar with Microsoft Word and Excel.
Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers and vendors.
Effectively communicates and develops good working relationships with co-workers and outside agencies.
Ability to perform well in a fast-paced work environment
Reliability in reporting to work regularly and on time. Must possess good communication, listening, writing, and organizational skills.
Must be able to assist clients with activities of daily living, such as shopping, cleaning, and cooking.
Experience with motivational interviewing is preferred.
Access to a personal vehicle, Access to a personal vehicle.
Physical Requirements, Visual Acuity, and Work Conditions:
Physical Requirements: On occasion they must be able to push/pull/lift/move objects weighing at least 20 pounds. Must have the ability to climb at least two flights of stairs. Work is performed largely in the community but may at times include an office environment or other various settings.
Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.
Working Conditions: This is a community-based position. Staff are expected to utilize their personal vehicles to transport clients and meet with clients in their homes. This position may work in a variety of indoor and outdoor work environments which may include various outdoor weather conditions, loud noises, fluctuating temperatures, and the occasional use of stairs. The hours of work will generally be during regular business hours and average at least 40 hours a week. This position requires participation in recurring ‘on-call' duties and flexibility in daily work schedule to adequately meet program needs, which may include evenings or weekends.
$36k-45k yearly est. 12d ago
Care Manager/Case Manager
Community Care, Inc. 4.0
Clinical case manager job in Mequon, WI
Community Care is hiring a Care/CaseManager. This rewarding opportunity is perfect for someone who enjoys team collaboration, community casemanagement, and being part of a mission driven organization. Community Care's mission is to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This full-time opportunity offers a weekday schedule and a $5,000 SIGN-ON BONUS. Position located in Ozaukee.
Care/CaseManager Job Responsibilities:
Manages an assigned caseload of program members in collaboration with an RN CaseManager
Completes comprehensive member assessments, member centered care plans, & functional screens
Provides ongoing care coordination and quality assurance monitoring of services
Maintains required documentation in adherence to established standards.
Care/CaseManager Job Requirements:
* Education: Bachelor's Degree in a Human Services or closely related area required. A minimum of three (3) years' experience working with seniors or adults with physical and/or intellectual disabilities may be substituted for a non-human services degree.
* Experience: One year of experience with older adults or persons with physical and or intellectual disabilities in a social service capacity preferred.
* Certification: Eligibility for long-term care functional screener certification is required
* Travel: Regular local travel, requiring use of personal vehicle, valid driver's license, and proof of required insurance coverage.
Care/CaseManager Job Schedule:
Monday to Friday, 8:00 AM-4:30 PM
About Community Care
Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 15 counties we serve Our dedicated team works with members to develop care plans to meet their health and social needs Together with our community partners, we're committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle.
Compensation and Benefits:
Our employees make a real difference in people's lives every day. That is why we are proud to offer a compensation package that includes:
Generous, paid time off
Competitive pay and benefits (health, dental, vision, etc.)
Flexible benefits plan
Employee referral program
Coworkers care program
Retirement plan with employer contribution
Employee Assistance Program
Community Care is an Equal Opportunity Employer
$33k-40k yearly est. 23d ago
Clinician - Bilingual
Lutheran Social Services of Wi & Upper Mi 3.7
Clinical case manager job in Milwaukee, WI
Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
Waukesha County, WI
Full-Time | M-F, First Shift | Remote Flexibility
$24.70/hour for Spanish Bilingual + $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services.
What You'll Do
Assess children's functional abilities using approved tools
Develop and implement individualized service plans with families and providers
Facilitate team meetings and coordinate services based on family-centered goals
Maintain accurate documentation and meet all regulatory timelines
Collaborate with internal teams and external agencies to support families
Testify in legal proceedings when required
Communicate clearly with families, providers, and team members
Participate in staff development, training, and supervision
Perks & Benefits
Medical, Dental & Vision Insurance
Flex Spending (Health & Dependent Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Contribution
Employee Assistance Program
Service Awards & Recognition
Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
Qualifications
Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
Minimum 1 year of experience working with children with disabilities
Fluency in Spanish required
Proficient in computer systems and electronic health records
Strong interpersonal and organizational skills
Valid driver's license and reliable transportation (MVR check required)
Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
$24.7 hourly 1d ago
Monitored Home Detention Youth Worker
Professional Services Group & Community Impact Programs 3.7
Clinical case manager job in Kenosha, WI
Professional Services Group is now hiring for the Youth Worker in our Monitored Home Detention(MHD) / Electronic Leg Monitoring(ELM) Programs!
Are you passionate about helping at-risk youth and families? Do you want to make a real difference in your community? Join our team as the MHD/ELM Youth Worker!
JOB SUMMARY:
PSG is a community-based social services organization dedicated to our mission of helping individuals and families achieve their greatest potential through dynamic, innovative, and culturally responsive programming. We are seeking a dedicated individual to fill the role of Youth Worker in our Monitored Home Detention / Electronic Leg Monitoring (MHD/ELM) programs.
The MHD and ELM programs offer alternative home monitoring in place of detention, incarceration, or other out-of-home placements by providing monitoring services to youth detained in their homes. As the MHD/ELM Youth Worker, you will be responsible for ensuring youth compliance with court-ordered restrictions by completing daily home and/or school visits.
If you're passionate about making a difference in the lives of youth and teens and want to be a part of a motivated team, then the MHD/ELM Youth Worker position with PSG is the perfect opportunity for you! Apply now and join us in our mission to empower youth and families!
KEY RESPONSIBILITIES OF THE MHD/ELM YOUTH WORKER:
Monitor client compliance by conducting daily in person home visits or school checks.
Monitor school attendance, performance and, behavior and report on behavioral summary.
Report client behavior to Juvenile Court, Kenosha County Department of Child and Family Services, and/or Juvenile Court Intake.
Prepare behavioral summary for court appearances.
Attend all court hearings as requested and file court summaries.
Conduct random urine analysis testing as required by court order.
Assist in setup and monitoring of youth referred for Electronic Leg Monitoring services.
De-escalate crisis situations with youth and families in an appropriate manner.
LOCATION: Kenosha, WI. Local travel is required to meet youth and families at home or other placement settings and community spaces, with mileage reimbursement.
SCHEDULE: Full-time 40 hours per week Monday-Friday. Schedule will include some evenings and occasional weekends as needed.
WHY WORK WITH PSG/CIP?
Be part of a passionate team dedicated to making a difference in the community!
Mileage Reimbursement
Work culture that values not only the health and well-being of the clients we serve, but also our staff
Opportunities for advancement and professional development
Competitive benefits package, including: paid time off and company holidays; health, vision, dental, and life insurance; short-term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
One of our health insurance plans is now offered with no monthly premium!
SALARY: $20.00 per hour
REQUIREMENTS:
Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.
Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related.
Equal Employment Opportunity/M/F/disability/protected veteran status
tags: monitored home detention, electronic leg monitoring. at-risk youth. youth justice, juvenile justice, home detention, social work, human services, psychology, social worker, case worker, casemanager
$20 hourly 3d ago
Case Manager Bachelors Degree - CSP
Centers for Independence 3.8
Clinical case manager job in Milwaukee, WI
Job Purpose: To facilitate the improved wellbeing of individuals with severe mental illness and/or substance use disorders. The CaseManager will work collaboratively with an integrated treatment team to provide clinical direction and support to a pool of clients. Casemanagers will develop and implement a treatment plan, which will include evolving goals and client-centered interventions.
Essential Job Functions:
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
• Builds therapeutic rapport with clients to aid in identifying treatment needs to develop client-centered treatment plans.
• Provides psychosocial rehabilitation, symptom monitoring & management, and supportive counseling to clients in the CSP program.
• Actively participates in daily team meetings, adhering to a team approach to best aid all clients assigned to the team.
• Monitors clients' psychiatric medication regime and compliance as directed by the physician.
• Provides crisis intervention and supportive counseling to clients who are in crisis.
• Maintains a treatment-oriented environment (under supervision of program supervisor) and assures consistency in carrying out treatment objectives.
• Coordinates utilization of various community resources, day programs, and outside health care providers.
• Assists clients in financial planning and the development of income resources and coordinate with representative payee program as needed.
• Provides treatment-related education and liaison with the client's family and natural supports.
• Assists client in securing adequate housing and prompting and training for skills necessary to keep housing.
• Provision of ongoing assessment of clients demonstrated in case note submission, biannual assessments, maintaining case files as required by agency policy, and applicable local, state and federal codes.
• Meets department-designated monthly billing quotas, EHR note entry within 24 hours, biannual treatment plans and other funder required documentation.
• Formulates appropriate discharge plan with the assistance of client and program manager.
• Attends and participates in staff meetings, in-service training seminars, and conferences as required.
• Adheres to agency and Milwaukee County (funder) policies and procedures while carrying out daily responsibilities.
• Collaborates and assists with all levels of personnel within the program to achieve common goals.
• Provides client transportation in personal vehicle as needed.
• Other duties as assigned.
Qualifications
Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted)
Minimum Required Education: Bachelor's degree in behavioral science or related field
Minimum Required Experience: 1000 hours of post-degree clinical experience with individuals with severe and persistent mental illness
Required License - Certification - Registration: N/A
Travel Type: Road Warrior
Required Valid Driver's License: Valid Wisconsin driver's license
Required Auto Insurance: Vehicle liability insurance in accordance with Agency policy.
Knowledge, Skills, & Abilities:
• Knowledge of Milwaukee County TCM, CCS and/or CSP/ACT CaseManagement.
• Experience with individuals with dual diagnoses is preferred.
• Experience with motivational interviewing is preferred.
• Knowledge of using work related equipment and applications such as cell phone and texting, computers, copy machine, Microsoft Office, and Teams.
• Effectively communicates and develops good working relationships with co-workers and outside agencies.
• Must be familiar with Microsoft Word, Excel, Teams and how to use a cell phone, computer, and fax machine.
• Reliability in reporting to work regularly and on time.
• Must possess good communication, listening, writing and organizational skills.
• Effectively manages one's own time, priorities, and resources to achieve goals.
• Build and maintain client satisfaction with the services offered by the organization.
• Diligently attends to details and pursues quality in accomplishing tasks.
• Ability to perform well in a fast-paced work environment.
• An understanding of mental health, substance use, and co-occurring needs and the ability to clearly communicate these to others.
• Ability to support in emergency situations.
• The ability to maintain and promote positive working relationships and work openly and effectively with one's direct supervisor, colleagues, and outside agencies.
• Knowledge of Milwaukee County TCM, CCS and/or CSP/ACT CaseManagement is preferred.
• Access to a personal vehicle.
Physical Requirements, Visual Acuity, and Work Conditions:
Physical Requirements: On occasion they must be able to push/pull/lift/move objects weighing at least 20 pounds. Must have the ability to climb at least two flights of stairs. Work is performed largely in the community but may at times include an office environment or other various settings.
Visual Acuity: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal.
Working Conditions: This is a community-based position. Staff are expected to utilize their personal vehicles to transport clients and meet with clients in their homes. This position may work in a variety of indoor and outdoor work environments which may include various outdoor weather conditions, loud noises, fluctuating temperatures, and the occasional use of stairs.
$36k-45k yearly est. 12d ago
Care Manager/Case Manager
Community Care 4.0
Clinical case manager job in Mequon, WI
Community Care is hiring a Care/CaseManager. This rewarding opportunity is perfect for someone who enjoys team collaboration, community casemanagement, and being part of a mission driven organization. Community Care's mission is to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This full-time opportunity offers a weekday schedule and a $5,000 SIGN-ON BONUS. Position located in Ozaukee.
Care/CaseManager Job Responsibilities:
Manages an assigned caseload of program members in collaboration with an RN CaseManager
Completes comprehensive member assessments, member centered care plans, & functional screens
Provides ongoing care coordination and quality assurance monitoring of services
Maintains required documentation in adherence to established standards.
Care/CaseManager Job Requirements:
·Education: Bachelor's Degree in a Human Services or closely related area required. A minimum of three (3) years' experience working with seniors or adults with physical and/or intellectual disabilities may be substituted for a non-human services degree.
·Experience: One year of experience with older adults or persons with physical and or intellectual disabilities in a social service capacity preferred.
·Certification: Eligibility for long-term care functional screener certification is required
·Travel: Regular local travel, requiring use of personal vehicle, valid driver's license, and proof of required insurance coverage.
Care/CaseManager Job Schedule:
Monday to Friday, 8:00 AM-4:30 PM
About Community Care
Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 15 counties we serve Our dedicated team works with members to develop care plans to meet their health and social needs Together with our community partners, we're committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle.
Compensation and Benefits:
Our employees make a real difference in people's lives every day. That is why we are proud to offer a compensation package that includes:
Generous, paid time off
Competitive pay and benefits (health, dental, vision, etc.)
Flexible benefits plan
Employee referral program
Coworkers care program
Retirement plan with employer contribution
Employee Assistance Program
Community Care is an Equal Opportunity Employer