Clinical coordinator jobs in Edina, MN - 158 jobs

Job Title: Associate Clinical Research Specialist Duration: 24 Months Pay Rate: $35 - $38/hr on W2 The Associate Clinical Research Specialist (Clinical Safety) supports the management of clinical study safety data and potential complaint reporting to ensure compliance with regulatory and internal requirements. This role partners with cross-functional teams to manage adverse event reporting, device deficiencies, and safety documentation throughout the clinical study lifecycle. Must-Have Skills: Science, nursing, or medical background Experience with clinical databases (e.g., RAVE, Veeva Vault) Strong written and verbal communication skills Ability to review and assess clinical safety data (AEs/SAEs) Knowledge of clinical research regulations and compliance Key Responsibilities: Review and assess Adverse Events (AEs), Serious Adverse Events (SAEs), and device deficiencies Identify potential complaints and unreported safety events from CRFs Collaborate with Regulatory Affairs and complaint teams for timely safety reporting Communicate with clinical sites and monitors for follow-up information Support safety documentation, reports, and audits Experience & Education: Bachelor's degree required 0-5 years of clinical research or safety experience 40 hours/week

Why Join Bracco Medical Technologies? We care as much about our employees as we do our patients. Our culture fosters a work environment where employees can thrive, be passionate and have fun along the way. Each member of the Bracco Medical Technologies team has the power to make a difference......every day! The Clinical Specialist (CS) is responsible for integrating the company's technology into the Cardiac Cath, Hybrid OR and IR Labs of new and existing ACIST accounts. The CS installs ACIST equipment/devices, educates customers on the optimal usage and builds relationships at multiple call points to ensure long term customer satisfaction. The CS contributes to consumable product goal attainment through consultative selling, education and procedural support in an assigned territory and as a team member in identified key accounts. Ideally the successful candidate will live in or near the New Orleans, Louisiana or Baton Rouge, Louisiana metro areas. Primary Duties & Responsibilities: Sales Support Provide procedural support with Interventional Cardiologists, Interventional Radiologist, and Vascular/Cardiothoracic Surgeons, and other staff during product adoption visits to ensure proper and optimal use of ACIST equipment/devices Develop relationships with multiple call points during product adoption visits E.g.; Physician, Management, Tech, RN, education, Bio-Med etc. Identify training needs within each assigned account and execute necessary activities to support product adoption and effectiveness. Identify non adopters in assigned accounts and employ a consultative selling strategy to convert them into adopters; this includes consulting and collaborating with customer to uncover their specific needs and identify working solutions Develop and execute strategies in conjunction with Territory Sales Manager to drive consumable utilization that aligns with sales projections Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction Maintain thorough record of all activities in customer relationship management system (Salesforce.com) Maintain accurate customer profile focused on utilization of ACIST equipment/devices Serve as a consultative resource utilizing the Vital Signs process and completing baseline assessments per protocol in the Account Database (SalesForce.com) Installation and Training Provide installation of the company's medical equipment within assigned territory and as a team member in key account installations. Includes but is not limited to site & staff assessment, system unpack, test, set up, integration with OEM equipment, coordination, execution and documentation of training for all staff Present features and benefits to customers, educate /train customers on proper usage of the equipment/device, document proficiency and establish follow up plan to maintain customer satisfaction Working side by side with the Interventional Cardiologist, Interventional Radiologist, and Vascular/Cardiothoracic Surgeons and staff to execute a comprehensive training plan to ensure proficiency and safety in the use of ACIST devices Ensure all staff are utilizing the ACIST device with best practice techniques and with utmost regard for patient safety Collaborate with Territory Sales Manager to ensure maximum integration of technology in new accounts Maintain records of all installation details in customer relationship management system (Salesforce.com). Customer Support Address on-going customer needs through cross-functional communication and collaboration. Examples include but are not limited to: Proactive communications with engineering on product requirements Communicating with Service for deployment of service-related activities Communicating “voice of customer” feedback to Marketing Frequent communications with Sales Administration to secure accessories and manage logistics Clinical Support In conjunction with Territory Sales Manager, provide case and clinical support during product demonstrations and evaluations to prospective customers Keep current on all product literature, promotional material and industry developments Qualifications (Knowledge, Skills & Abilities): Minimum RCIS, RN, RT or related health care license 3 years clinical experience in the interventional or peripheral cardiovascular laboratory or thorough knowledge of current interventional practices and procedures Ability to conduct high impact presentations during training and customer presentations Proven ability to demonstrate strong persuasive, objection handling and problem-solving skills in high pressure situations Proven ability to demonstrate team contributor competencies: Action Oriented, Perseverance, Learning agility and attention to detail Knowledge of computer applications including Word, Outlook, Excel and PowerPoint Ability to manage multiple projects Ability to work independently and exercise judgment consistent with organizational and department guidelines Ability to learn and implement the Vital Signs process which includes completing baseline assessments per protocols outlined in the Account Database (Salesforce.com) Preferred: Bachelor's degree 5+ years of clinical experience in a diagnostic and interventional cardiovascular laboratory that utilizes the ACIST contrast delivery system Sales experience a plus Scrub experience preferred Other: Ability to lift equipment up to 50 pounds Ability to travel a minimum of 70-80% of the time Valid driver's license Must be able to meet and maintain customer/medical facility access requirements, including vendor credentialling requirements and regular or periodic drug screenings with a satisfactory result in accordance with the requirements of the customer/medical facility serviced Compensation & Total Rewards: Estimated Beginning On Target Earnings: $138,000.00 - 148,000.00 *Estimated on-target earnings include a mix of base salary and commissions, and are intended to reflect the on-target earnings Bracco Medical Technologies reasonably expects to pay for the position. The provided range is based on salary and market data and may vary based on an employee's eligibility for geographic differential pay in high-cost-of-living markets. Total Rewards: Paid Time Off, Company Holidays & Paid Family Leave - We provide PTO and Company Holidays to help you recharge, relax and do what's important to you, when it's important to you. Our 100% paid family leave options for parents, grandparents and eligible family members provide support for growing families as well. Achieve - Beyond competitive compensation, we offer options to help you plan for a financially secure future, including an annual incentive plan and 401k savings plan contributions. Live well - We offer comprehensive benefit options to help protect you along the way, including medical, dental, vision, and life insurance, employer HSA contributions, employee assistance program, short-term disability, etc. Evolve - Through structured on-the-job learning, workshops, seminars, and our tuition reimbursement program, you'll find many opportunities to grow, personally and professionally. Choose - You won't find “stuffy” here-whether your position requires a hybrid or in-the-office working arrangement. That means business casual for your attire and flexibility in your schedule, wherever possible. Bracco Medical Technologies is an Affirmative Action/Equal Opportunity Employer. Bracco Medical Technologies desires priority referrals of protected veterans for all openings.

Why Join Bracco Medical Technologies? We care as much about our employees as we do our patients. Our culture fosters a work environment where employees can thrive, be passionate and have fun along the way. Each member of the Bracco Medical Technologies team has the power to make a difference......every day! The Clinical Specialist (CS) is responsible for integrating the company's technology into the Cardiac Cath, Hybrid OR and IR Labs of new and existing ACIST accounts. The CS installs ACIST equipment/devices, educates customers on the optimal usage and builds relationships at multiple call points to ensure long term customer satisfaction. The CS contributes to consumable product goal attainment through consultative selling, education and procedural support in an assigned territory and as a team member in identified key accounts. Ideally the successful candidate will live in or near the Columbus, Ohio or Cincinnati, Ohio metro areas. Primary Duties & Responsibilities: Sales Support Provide procedural support with Interventional Cardiologists, Interventional Radiologist, and Vascular/Cardiothoracic Surgeons, and other staff during product adoption visits to ensure proper and optimal use of ACIST equipment/devices Develop relationships with multiple call points during product adoption visits E.g.; Physician, Management, Tech, RN, education, Bio-Med etc. Identify training needs within each assigned account and execute necessary activities to support product adoption and effectiveness. Identify non adopters in assigned accounts and employ a consultative selling strategy to convert them into adopters; this includes consulting and collaborating with customer to uncover their specific needs and identify working solutions Develop and execute strategies in conjunction with Territory Sales Manager to drive consumable utilization that aligns with sales projections Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction Maintain thorough record of all activities in customer relationship management system (Salesforce.com) Maintain accurate customer profile focused on utilization of ACIST equipment/devices Serve as a consultative resource utilizing the Vital Signs process and completing baseline assessments per protocol in the Account Database (SalesForce.com) Installation and Training Provide installation of the company's medical equipment within assigned territory and as a team member in key account installations. Includes but is not limited to site & staff assessment, system unpack, test, set up, integration with OEM equipment, coordination, execution and documentation of training for all staff Present features and benefits to customers, educate /train customers on proper usage of the equipment/device, document proficiency and establish follow up plan to maintain customer satisfaction Working side by side with the Interventional Cardiologist, Interventional Radiologist, and Vascular/Cardiothoracic Surgeons and staff to execute a comprehensive training plan to ensure proficiency and safety in the use of ACIST devices Ensure all staff are utilizing the ACIST device with best practice techniques and with utmost regard for patient safety Collaborate with Territory Sales Manager to ensure maximum integration of technology in new accounts Maintain records of all installation details in customer relationship management system (Salesforce.com). Customer Support Address on-going customer needs through cross-functional communication and collaboration. Examples include but are not limited to: Proactive communications with engineering on product requirements Communicating with Service for deployment of service-related activities Communicating “voice of customer” feedback to Marketing Frequent communications with Sales Administration to secure accessories and manage logistics Clinical Support In conjunction with Territory Sales Manager, provide case and clinical support during product demonstrations and evaluations to prospective customers Keep current on all product literature, promotional material and industry developments Qualifications (Knowledge, Skills & Abilities): Minimum RCIS, RN, RT or related health care license 3 years clinical experience in the interventional or peripheral cardiovascular laboratory or thorough knowledge of current interventional practices and procedures Ability to conduct high impact presentations during training and customer presentations Proven ability to demonstrate strong persuasive, objection handling and problem-solving skills in high pressure situations Proven ability to demonstrate team contributor competencies: Action Oriented, Perseverance, Learning agility and attention to detail Knowledge of computer applications including Word, Outlook, Excel and PowerPoint Ability to manage multiple projects Ability to work independently and exercise judgment consistent with organizational and department guidelines Ability to learn and implement the Vital Signs process which includes completing baseline assessments per protocols outlined in the Account Database (Salesforce.com) Preferred: Bachelor's degree 5+ years of clinical experience in a diagnostic and interventional cardiovascular laboratory that utilizes the ACIST contrast delivery system Sales experience a plus Scrub experience preferred Other: Ability to lift equipment up to 50 pounds Ability to travel a minimum of 70-80% of the time Valid driver's license Must be able to meet and maintain customer/medical facility access requirements, including vendor credentialling requirements and regular or periodic drug screenings with a satisfactory result in accordance with the requirements of the customer/medical facility serviced Compensation & Total Rewards: Estimated Beginning On Target Earnings: $138,000.00 - 148,000.00 *Estimated on-target earnings include a mix of base salary and commissions, and are intended to reflect the on-target earnings Bracco Medical Technologies reasonably expects to pay for the position. The provided range is based on salary and market data and may vary based on an employee's eligibility for geographic differential pay in high-cost-of-living markets. Total Rewards: Paid Time Off, Company Holidays & Paid Family Leave - We provide PTO and Company Holidays to help you recharge, relax and do what's important to you, when it's important to you. Our 100% paid family leave options for parents, grandparents and eligible family members provide support for growing families as well. Achieve - Beyond competitive compensation, we offer options to help you plan for a financially secure future, including an annual incentive plan and 401k savings plan contributions. Live well - We offer comprehensive benefit options to help protect you along the way, including medical, dental, vision, and life insurance, employer HSA contributions, employee assistance program, short-term disability, etc. Evolve - Through structured on-the-job learning, workshops, seminars, and our tuition reimbursement program, you'll find many opportunities to grow, personally and professionally. Choose - You won't find “stuffy” here-whether your position requires a hybrid or in-the-office working arrangement. That means business casual for your attire and flexibility in your schedule, wherever possible. Bracco Medical Technologies is an Affirmative Action/Equal Opportunity Employer. Bracco Medical Technologies desires priority referrals of protected veterans for all openings.

As one of the world´s leading manufacturers of cardio- and endovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented in over 100 countries by its global workforce. The work of our committed, highly specialized, exceptionally skilled employees results in crucial advancements in the world of cardiology and changes the lives of patients every day. BIOTRONIK is looking to add to a Field Clinical Specialist to our team in Minneapolis, MN (also recruiting for additional locations, see website). The Field Clinical Specialist (FCS) will provide technical and clinical support for Biotronik within an assigned territory. The Field Clinical Specialist (FCS) will provide technical and clinical support for Biotronik within an assigned territory. The FCS will be responsible for covering all bradycardia and tachycardia product segments. The FCS professionally represents Biotronik and provides education, follow-up services, implant services, in service training, and other related services as necessary to sales force, physicians and other cardiac pacing-related professionals. The FCS will report to the Regional Sales Director and take general instruction from local sales representatives for day to day activities. Responsibilities Provide pacemaker & ICD follow-up to Biotronik patients and physician customers. Provide pacemaker & ICD implant support within area of geographic responsibility. Provide in service training to physician, nursing and technical hospital staff. Train peers in cardiac pacing and Biotronik products Provide technical and administrative support when required for clinical studies and scientific studies. This may include collection of patient data, support clinical sites and/or patient support. Poses strong administrative skills to insure all necessary paper work associated with implant or follow-up or associated with data collection for clinical/scientific studies is correct. Maintain a competent and current level of knowledge in cardiac pacing, defibrillators and electrophysiology in general. Maintain a comprehensive product and technical knowledge of all BIOTRONIK bradycardia and tachycardia products. Competency in all aspects of ICD implant and follow-up. FCS candidates that are not certified must demonstrate technical proficiency and implant certification within six months of hire date. Maintain or obtain North AMERICAN Society of Pacing & Electrophysiology (IBHRE) certification. FCS that are not certified must become certified within two years of hire date. Maintain a comprehensive product and technical knowledge of competitive products including features, functions and benefits. Assist the sales representative when working within a specific sales territory. Provide on-call coverage 24 hours per day and up to 7 days per week. Weekend call schedules shall rotate based on territory schedule. Scheduling is the responsibility of the Director of Sales. The FCS must carry a pager and be available at all times when on call. Provide implant and follow-up coverage to Sales Representatives when he/she is unavailable or in training. FCS may be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory. Cross-over coverage during emergencies may be necessary. Out of town travel is expected to be no more than 30%. All other duties as assigned. Your Profile Bachelor's degree (or equivalent) in Nursing, Physiology, Biology or Bio-Engineering. Graduate degree preferred. Minimum of three years of experience working in cardiac cath lab, EP lab, or pacing business with specific emphasis on pacemaker and ICD support. Pacemaker implantation and/or follow up experience. Professional appearance and demeanor. Excellent communication skills and the ability to work with all levels of the Company. Travel/Availability Requirements Provide 24-hour, 7 day a week on-call territory coverage (including holidays, weekends, evenings) Available/willing to work/travel weekends and evenings Ability to travel outside of assigned territory with ease, as needed Continuous verbal and written communication Must be able to drive approximately 80% of the time within assigned Territory Must have a valid driver's license and active vehicle insurance policy Physical Job Requirements The physical demands described within this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level. Sitting, standing and/or walking for up to eight plus hours per day. Environmental exposures include eye protection, infectious disease and radiation. Frequently required to use hands to finger, handle or feel objects, tools or controls. Ability to effectively use a mobile phone, PC, keyboard and mouse. Frequent bending/stooping, squatting and balance. BIOTRONIK is dedicated to fair and equitable compensation practices. The base salary range for this position is $70,000-110,000 per year, based on experience and qualifications. In addition to base salary, BIOTRONIK offers a bonus program and comprehensive benefits package, which includes health insurance, retirement plans, paid time off, and other perks. Compensation may vary depending on geographic location, skills, experience, and other factors. Are you interested? Please apply online through our application management system! We are looking forward to welcoming you. Location: Minneapolis, MN | Working hours: Full-time Apply now under: ************************* Job ID: 59132 | BIOTRONIK Inc. | USA We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

Job Description Responsibilities: Provide pacemaker & ICD follow-up to patients and physician customers. Provide pacemaker & ICD implant support within the area of geographic responsibility. Provide in-service training to physicians, nursing, and technical hospital staff. Train peers in cardiac pacing and products Provide technical and administrative support when required for clinical studies and scientific studies. This may include the collection of patient data, support clinical sites, and/or patient support. Possess strong administrative skills to ensure all necessary paperwork associated with implant or follow-up or associated with data collection for clinical/scientific studies is correct. Maintain a competent and current level of knowledge in cardiac pacing, defibrillators, and electrophysiology in general. Maintain a comprehensive product and technical knowledge of all company bradycardia and tachycardia products. Competency in all aspects of ICD implant and follow-up. Candidates that are not certified must demonstrate technical proficiency and implant certification within six months of the hire date. Maintain or obtain North AMERICAN Society of Pacing & Electrophysiology (IBHRE) certification. Candidates that are not certified must become certified within two years of the hire date. Maintain a comprehensive product and technical knowledge of competitive products including features, functions, and benefits. Assist the sales representative when working within a specific sales territory. Provide on-call coverage 24 hours per day and up to 7 days per week. Weekend call schedules shall rotate based on the territory schedule. Scheduling is the responsibility of the Director of Sales. Must carry a pager and be always available when on call. Provide implant and follow-up coverage to Sales Representatives when he/she is unavailable or in training. May be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory. Cross-over coverage during emergencies may be necessary. Out-of-town travel is expected to be no more than 30%. All other duties as assigned. Qualifications: Bachelor's degree (or equivalent) in Nursing, Physiology, Biology, or Bioengineering. Graduate degree preferred. Minimum of three years of experience working in cardiac Cath lab, EP lab, or pacing business with specific emphasis on pacemaker and ICD support. Pacemaker implantation and/or follow-up experience. Professional appearance and demeanor. Excellent communication skills and the ability to work with all levels of the Company. Travel/Availability Requirements: Provide 24-hour, 7 days a week on-call territory coverage (including holidays, weekends, and evenings) Available/willing to work/travel weekends and evenings Ability to travel outside of assigned territory with ease, as needed Continuous verbal and written communication Must be able to drive approximately 80% of the time within the assigned Territory Must have a valid driver's license and active vehicle insurance policy Physical Job Requirements: The physical demands described within this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level. Sitting, standing, and/or walking for up to eight-plus hours per day. Environmental exposures include eye protection, infectious disease, and radiation. Frequently required to use hands to finger, handle or feel objects, tools, or controls. Ability to effectively use a mobile phone, PC, keyboard, and mouse. Frequent bending/stooping, squatting, and balance.

Job Description Clinical Specialist - Remote Cardiac Monitoring - Multiple U.S. Locations Bring your clinical expertise and ambition to the forefront of innovation! Rhythm Express is seeking mission-driven team members in multiple regions of the U.S. to improve patient care by educating healthcare providers on the use of our innovative diagnostic technologies. As a Clinical Specialist, you will serve as a trusted clinical partner and ally to healthcare providers, to assure they are fully aware of the power of our diagnostic products. In this role, you will: Educate physicians and clinic staff on device functionality, clinical application, and best practices Provide in-service training, onboarding, and ongoing clinical support Assure care providers are utilizing our products in the best way possible, through hands-on demonstration and evidence-based education and on-site or remote didactic instruction Be a liaison between clinics and internal teams to ensure optimal patient outcomes This position is ideal for clinically and/or biomedically trained professionals who enjoy teaching, building relationships, and translating technology into meaningful patient care, to ensure our technology is used to its full clinical potential. Great candidates will have the following qualifications: Four-year degree in nursing, biomedical engineering, or other allied healthcare field. A natural desire to teach, an affinity for diagnostic technology A collaborative mindset and a passion for helping customers and patients Speaks English with strong oral and written communication skills Ability to travel 30-50% of the time Proficient with computers and mobile devices. About Rhythm Express Rhythm Express is a leading provider of remote cardiac monitoring services with offices in St. Paul, MN, Dallas, TX, and Memphis, TN. We have been named by Inc. Magazine as one of the fastest growing private companies in America for three consecutive years. Our Rhythm Express RX-1 mini is the smallest and most advanced one-piece mobile cardiac telemetry (MCT) device in a competitive market. We offer a collaborative and inclusive work environment where personal initiative, development, and learning are highly valued. We provide excellent benefits including medical, dental, and vision coverage, pet insurance, 401(k), paid time off, and generous stock options. ************************

The PRN/1099 Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies and equipment. The Clinical Specialist will train the surgical team on instrument preparation prior to cases and during the surgical procedure. Candidates will cover local cases and are willing to cover any CVAC case in the territory, region, or at times, the nation, as needed. In This Role, You Will: Provide clinical case coverage as assigned Trains the surgical team to assist in good patient outcomes and verbally supports cases during training period Acquires and maintains current knowledge of perioperative surgical technology practice and hospital policies and procedures Develops technical acumen to a level to serve as an educational resource to customers completing CVAC Aspiration System procedures Demonstrates appropriate interactions with all hospital service providers Maintains and prepares equipment/kits for surgery including Quality Control audits of equipment/kits Troubleshoots equipment according to standard procedure Provides intra-operative clinical product support When required, ensures that 100% of received inventory and returned inventory matches with shipping documents Assists in the delivery of procedural training to physicians and medical staff Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals Other duties may be assigned Who You Will Report To: Director, Professional Education Coordination with Territory Sales Managers and Regional Business Managers JOB DESCRIPTION: The PRN/1099 Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies and equipment. The Clinical Specialist will train the surgical team on instrument preparation prior to cases and during the surgical procedure. Candidates will cover local cases and are willing to cover any CVAC case in the territory, region, or at times, the nation, as needed. In This Role, You Will: Provide clinical case coverage as assigned Trains the surgical team to assist in good patient outcomes and verbally supports cases during training period Acquires and maintains current knowledge of perioperative surgical technology practice and hospital policies and procedures Develops technical acumen to a level to serve as an educational resource to customers completing CVAC Aspiration System procedures Demonstrates appropriate interactions with all hospital service providers Maintains and prepares equipment/kits for surgery including Quality Control audits of equipment/kits Troubleshoots equipment according to standard procedure Provides intra-operative clinical product support When required, ensures that 100% of received inventory and returned inventory matches with shipping documents Assists in the delivery of procedural training to physicians and medical staff Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals Other duties may be assigned Who You Will Report To: Director, Professional Education Coordination with Territory Sales Managers and Regional Business Managers Requirements: Experience in surgical technique and sterile procedures in the operating room Experience utilizing fluoroscopy a plus Customer relationship and procedural skill development Highly desirable candidates will have a high tenure in medical device procedure support in the operative room setting and degree or certification in a medical related field (ex: LPN, RN, Surg Tech, Rad Tech, etc). Able to travel Must be able to meet and maintain Hospital credentialing requirements and adhere to Must meet requirements for third party vendor credentialing (eg, complete OSHA- Environmental Health and Safety training, HIPAA certifications, provide immunization records, updated TB test and flu shot, etc) Skills & Requirements Requirements: Experience in surgical technique and sterile procedures in the operating room Experience utilizing fluoroscopy a plus Customer relationship and procedural skill development Highly desirable candidates will have a high tenure in medical device procedure support in the operative room setting and degree or certification in a medical related field (ex: LPN, RN, Surg Tech, Rad Tech, etc). Able to travel Must be able to meet and maintain Hospital credentialing requirements and adhere to Must meet requirements for third party vendor credentialing (eg, complete OSHA- Environmental Health and Safety training, HIPAA certifications, provide immunization records, updated TB test and flu shot, etc)

Job Description Are you looking for a career where you are empowered to be extraordinary? Do you want the opportunity to be part of a company where employees treat one another like family and do right by their customers every day? Well, you've come to the right place. At Pella, care is not a just a word - it's a legacy. We exist to improve the living experience of our customers and enrich the lives of our team members. Care is what sparks Pella Passion. It's our mission to be the desired window and door brand by delivering a reliable, responsive and uniquely memorable experience that exceeds our customer's expectations. If you're as customer focused as we are, are passionate about selling a product you can confidently put your name on, and if you're looking for a career, not just another job, this is the place for you. The Case Management Coordinator is responsible for providing exceptional customer service to Pella customers ranging from homeowners to builders and facility managers using our SalesForce platform, focusing on speed as our competitive advantage, clear, timely and concise communication and accuracy to drive a “one and done” experience for our customers. A key responsibility of this role is to own the review of escalated service cases to ensure that our next trip out is our final resolution visit, reinforcing our commitment to operational excellence and customer satisfaction. Pella is a great company to work for, but don't just take our word for it! Our Team recently participated in the Gallup Survey and scored us a 4.46/5 for overall satisfaction! Here's what winning looks like in this role: In this role, the Case Management Coordinator will own the customer experience for Pella customers from warranty through the life of their product. This includes processing requests as needed through review, ordering, scheduling, and post appointment follow up until the service request is fully complete. This process will include the following: Research and troubleshoot product issues in an accurate and timely manner. Update all systems as needed throughout the journey of a case. Each touch point with the customer requires an update. Quote. order parts and collect payment at the appropriate time for cases as needed. Schedule and confirm service appointments with customers with the correct number of technicians. Schedule delivery for non-labor related service needs. Request compensation from Pella Corporation as appropriate and in a timely and accurate manner. Follow up with customers post- appointment to resolve next steps for any tasks that are not 100% complete on service date. Work well cross functionally to maintain smooth customer communication across departments as needed with PC Team, sales, warehouse/shipping, technical support, and management. When team members are on vacation, out sick or we have an high level of volume, this role will also be expected to support the phone queue in answering in-bound calls with a positive attitude and confidence that tells our customer that we will be able to help them with their Pella service issue. This requires a strong level of communication skills in comprehension, excellent verbal communication and responding calmly and patiently to customer requests. Respond to high effort service reviews and resolve customer concerns quickly and appropriately. Work well with the Service Technicians to resolve customer issues, communicate what is needed clearly, set the field team up for success and troubleshoot complicated repairs. Meet or exceed monthly metric goals, including Win the Week, CES and productivity as established by department. Promotes and facilitates continuous improvement activities in the department. Skills Needed to Win: AA or Technical degree preferred, 2 year's customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Computer Skills High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). SalesForce or Oracle experience a plus. Communication & Interpersonal Skills Exceptional verbal and written communication skills. Ability to lead discussions, deliver constructive feedback, and represent the department professionally. Strong customer service orientation with a calm, empathetic, and solution-focused demeanor. Comfortable communicating across all organizational levels and resolving conflict in the best interest of the customer and company. Professional Skills Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment. Proactive, detail-oriented, organized, and accountable. Exhibits strong judgment and discretion when handling sensitive or escalated issues. Leads by example with integrity and professionalism aligned with Pella's core values. And by the way, we're not stuffy or corporate around here. Here are some of the perks and benefits at Pella Northland: Competitive compensation, bonus, and commissions plan. Uncapped earning potential! Casual work environment Opportunities for internal Promotions and Transfers Contagiously positive company culture! Quarterly recognition for going above and beyond Work for a widely recognized company with a great reputation! Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Benefits Salary: $25-$28/hour Does all of this sound good to you? Make your next move! Apply now. Pella Northland is an Equal Opportunity Employer. Applicants receive consideration without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, gender identity, veteran status, or any other factor prohibited by law. If hired, you will be asked to produce proof that you have a legal right to work in the United States. Offers are contingent upon Pella Northland's pre-employment compliance, including, but not limited to: a criminal background check and pre-employment drug test. Employment at Pella Northland is “At Will.” This means that, if you accept a job offer that Pella Northland extends to you, both you and Pella Northland will be able to terminate the relationship for any or no reason, at any time. This application is not a contract. 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Regions Hospital is looking for a Clinical Nutrition Manager to help plan, direct, coordinate and evaluate clinical nutrition services for patients of Regions Hospital. This position will be in charge of the following job duties/responsibilities: Provides excellent nutrition education opportunities for patients/clients, hospital and medical staff, and the community. Ensures quality patient nutrition services through nutritional assessment, nutrition interventions and education. Evaluates and improves clinical nutrition services through PIP programs. Manages clinical nutrition resources including staff, food, supplements, nutrition support regimes, monitoring parameters to assure excellent cost-effective nutrition care for all patients. Hires, orients, and evaluates clinical nutrition staff according to hospital and department policies. Maintains the department clinical nutrition policies and procedures to meet JC and CMS standards. Delivers direct clinical nutrition care. Perform related duties as assigned. Required Qualifications: Bachelor's degree and completion of Commission on Dietetic Registration approved internship or supervised practice program Four years of experience in clinical nutrition or related field Master's degree may substitute for two years of experience Registered Dietitian with the Commission on Dietetic Registration Dietetic Licensure within the state of Minnesota within 6 months of hire Knowledge and application of nutrition science, medical nutrition therapy and clinical practice guidelines for people throughout the life cycle and of human behavior and techniques for affecting behavior change Knowledge of JC (Joint Commission), CMS standards and Standards of Practice and Code of Ethics for the profession of dietetics. FTE: 1.0; 40 hours per week Work Schedule: Day Shifts Monday-Friday

About the St. Paul Saints: The St. Paul Saints are the Triple-A Affiliate of the Minnesota Twins. This nationally recognized franchise is known for creativity, innovation, customer service and development of talent. The Saints, in their 31st year of business, operate CHS Field, the award-winning facility in Lowertown, Saint Paul. Position Overview: The St. Paul Saints are looking for a Coordinator, Partnership Management to act as the activation arm of the Corporate Partnerships department. The Coordinator, Partnership Management will help execute fully integrated marketing programs that include on-site signage, game sponsorships, promotions, event marketing and digital assets. Essential Job Duties & Responsibilities: Manage the collection and execution of sponsor artwork and copy for static signage, video board advertisements and publications. Manage the collection and execution of all sponsor advertising information, (such as live reads and :30 commercials spots) Manage and execute sponsor hospitality requests. Manage fulfillment obligations for partnership relationships Help coordinate the planning and execution of various in-park game day and non-game day corporate partner functions and events (such as on-field ceremonies and experiences). Update and maintain all sponsor contract inventory. Help coordinate all details relating to outdoor and indoor displays and tabling, (such as vehicle displays, sampling displays, and concourse tabling). Prepare, compile, and assemble client recaps. Attend recap and other client meetings as necessary. Maintain and build client relationships. Work various game duties and be present at home games and other off-day events as necessary. Administrative work necessary in completing department and client activities (such as filing, mailings, hand deliveries, and overnight couriers). Consistently influence growth in the Saints corporate partnership develop through business development, sales opportunities, and brainstorming Game Day duties: Strengthening relationships with corporate partners, fans and the community. Other duties and responsibilities as assigned, including tarp pulls. Assist with client and fan hospitality as needed. Assist with promotional activation as needed. Assist other departments as needed. Qualifications Minimum Qualifications: College degree preferred, degree in Marketing, Communications, or Business Administration Demonstrated organizational skills and ability to prioritize multiple tasks simultaneously and keep time-sensitive, highly visible projects running smoothly. Ability to work nights, weekends, & select holidays. Must possess exemplary communication skills both written and verbal

Saint Therese is a nonprofit faith-based organization that has focused on the well-being of individuals since it opened in 1968. We provide secure, stress-free living and the very best in senior care and housing with a commitment to each individual. Saint Therese offers a full continuum of programs and services that are available in your own home or in one of our community settings. Saint Therese serves the Twin Cities metro area with campuses located in New Hope, Brooklyn Park, Shoreview and Woodbury. Saint Therese Oxbow Lake in Brooklyn Park, a long term care facility and independent living center for seniors has an opening for a Plant Operations Director. Saint Therese offers a wide variety of employee benefits, tuition reimbursement and flexible scheduling! Job Description Has responsibility for managing/ensuring quality care for Residents and provides ongoing customer service to families. Mentors staff in providing care and maintains compliance with government regulations has overall responsibility for the clinical management of the patients. Understands the concept of and is committed to the mission of St. Therese. Implements a plan of care of each resident assigned. Assures that the integrity of the nursing practice of the nurses under his/her supervision is in compliance with the Minnesota Board of Nursing, Nurse Practice Act and standards of care. Maintains open lines of communication with residents, staff, families, volunteers and visitors. Qualifications Education: Registered Nurse with certification as a Geriatric Nurse desired. Experience: At least three years of experience in a nursing home as a registered nurse preferred. MDS experience is preferred, but is not required. Additional Information CHECK OUT OUR WEBSITE FOR OTHER POTENTIAL OPEN POSITIONS! *********************************** All your information will be kept confidential according to EEO guidelines. Please submit application online at ***********************************searchjobs.php Apply directly at ******************* To view our website for more information on Saint Therese http://*******************/

Job Description Kindbody is a leading fertility clinic network and family-building benefits provider, delivering comprehensive reproductive care across the U.S. Our mission is to make fertility and family-building more accessible and affordable while ensuring superior health outcomes through clinical excellence and a seamless patient experience. About the Role We are seeking an experienced Clinical Manager to provide leadership and support at our Minneapolis clinic. This is a fast-paced, rapidly growing environment where your expertise, professionalism, and collaboration will make a direct impact. Responsibilities Oversee a team of nurses, medical assistants, and sonographers to ensure day-to-day responsibilities are met Mentor clinical leads and provide feedback to staff on performance Execute onboarding and training programs for the clinical team Ensure clinical team overhead aligns with budget and identify opportunities for efficiency Coordinate patient conversion lists and anticipated cycle volumes across locations Oversee clinical staff schedules and manage per-diem nurses if applicable Manage time cards and procedural scheduling for OR cases, embryo transfers, and IUIs Ensure patient satisfaction and escalate complaints as needed Nursing responsibilities include patient education, cycle oversight, pre- and post-operative care, and documentation in EMR Provide emotional and psychological support to patients and their families Support process improvements and operational efficiencies Who You Are 4+ years of experience as a nurse in a fertility practice OR managerial experience in an outpatient Women's Health clinic Current Registered Nurse license in Minnesota Current BLS and ACLS Certification EMR and G-Suite experience Strong phlebotomy skills and IV access ability Passion for women's health and fertility Strong communication skills, detail-oriented, and a team player Exemplifies strong customer service skills and professionalism

Regions Hospital is looking for a Clinical Nutrition Manager to help plan, direct, coordinate and evaluate clinical nutrition services for patients of Regions Hospital. This position will be in charge of the following job duties/responsibilities: Provides excellent nutrition education opportunities for patients/clients, hospital and medical staff, and the community. Ensures quality patient nutrition services through nutritional assessment, nutrition interventions and education. Evaluates and improves clinical nutrition services through PIP programs. Manages clinical nutrition resources including staff, food, supplements, nutrition support regimes, monitoring parameters to assure excellent cost-effective nutrition care for all patients. Hires, orients, and evaluates clinical nutrition staff according to hospital and department policies. Maintains the department clinical nutrition policies and procedures to meet JC and CMS standards. Delivers direct clinical nutrition care. Perform related duties as assigned. Required Qualifications: Bachelor's degree and completion of Commission on Dietetic Registration approved internship or supervised practice program Four years of experience in clinical nutrition or related field Master's degree may substitute for two years of experience Registered Dietitian with the Commission on Dietetic Registration Dietetic Licensure within the state of Minnesota within 6 months of hire Knowledge and application of nutrition science, medical nutrition therapy and clinical practice guidelines for people throughout the life cycle and of human behavior and techniques for affecting behavior change Knowledge of JC (Joint Commission), CMS standards and Standards of Practice and Code of Ethics for the profession of dietetics. FTE: 1.0; 40 hours per week Work Schedule: Day Shifts Monday-Friday

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. As Datavant's PEND Management Coordinator, you will be responsible for managing PEND inventory, coordinating closely with Client, Provider, and Datavant Operations Teams to coordinate the release of medical records requests. **You will:** + Participate in outbound and inbound calling campaigns + Retrieves charts from electronic medical record systems and compile medical records to send to other parties for coding + Log all call transactions into the designated computer software system(s) + Requests medical records by making outbound phone calls to provider groups and resolve schedule issues as required + Completes supplemental medical records requests using Excel files + Assist with providing updated member and provider information to operations teams as required, including researching bad data as necessary + Directs medical record requests to the responsible party + Resolves outstanding vendor pending request within a timely manner + Assist with resolving technical issues related to data reporting issues + Assist with ad hoc requests + Responsible to meet company set performance goals (KPIs) + Adhere to the Company's code of Conduct and policies and maintain HIPPA compliance **What you will bring to the table:** + High school diploma or equivalent + 2+ year of experience in medical records, medical record coding or a related field, preferred + Prior outbound/sales/collections/call center experience preferred + Understanding of medical terminology and HIPAA medical privacy regulations, preferred + Proficient time management, problem solving and analytical skills + Self-motivated and dependable - must excel in a minimally supervised role + Schedule flexibility; schedule may include hours outside of normal shift and weekends + Ability to receive coaching from Supervisor in a constructive/positive manner + Exceptional attention to detail with high level of accuracy + Experience meeting changing requirements/priorities, and meeting deadlines + Ability to deal with personnel at all levels, exercise discretion of all confidential health information, and ensure compliance with HIPAA standards + Ability to multi-task with high degree of organization and time management skills + Proficient in entire MS Suite with heavy emphasis on Excel skills and Email Appreciation and understanding of the medical record retrieval industry + Clear and concise verbal and written communication skills + Ability to work autonomously in a fast-paced environment + Track, report and prioritize scheduled retrieval locations + Make independent decisions regarding the hoc documentation to Provider Group that contains Protected Healthcare Information (PHI) and Personally Identifiable Information (PII) + Ability to work on multiple long-term projects concurrently to include balancing resources and priorities to different projects along their life cycle + Excellent Time Management skills + Must be extremely detail oriented + Ability to Research and ungroup orgs, detailed understanding and competency in the use of Chart Finder + Exceptional Verbal and Written Communication skills + Assist with additional work duties or responsibilities as evident or required + Understand and analyze project data to identify trends related to project goals and act accordingly within the organization + Work within client project management to create frameworks to ensure projects are completed on time + Comprehensive understanding of Datavant and Client processes to include intake methods/processes; the workflows between Outreach and + Onsite/Remote teams; Onsite/Remote workflows; Offsite Scheduling We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. _At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be_ _anonymous and_ _used to help us identify areas of improvement in our recruitment process._ _(_ _We can only see aggregate responses, not individual responses. In fact, we aren't even able to see if you've responded or not_ _.)_ _Responding is your choice and it will not be used in any way in our hiring process_ _._ Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $16.29-$19.69 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Job Description Why New Perspective Senior Living? A career with a purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. The Clinical Reimbursement Manager (“CRM”) will serve as the subject matter expert in Medicaid waiver programs, including allowed services, documentation, and billing protocols. The CRM provides guidance, education, and support to community teams regarding appropriate Medicaid waiver services and documentation to enable accurate and timely billing for resident beneficiaries of Medicaid government assistance. Responsibilities As resident acuity changes, communicate/coordinate with MCO's to support timely reassessments, service authorizations, and accurate Medicaid billing rates. Regular case manager communication to support appropriate reimbursement within government payor protocols. Create and maintain community beneficiary case manager communications files and case manager contact information in support of healthy working relationships. Conduct community site visits to update resident support plans (file new, remove expired); review resident needs, issues, and concerns with on-site nursing team to enable effective up-to-date communication with case managers; and provide team member education on government reimbursement processing protocols to include allowable services. In collaboration with the clinical and compliance teams, timely remediate identified process improvement needs to include perceived irregularities in documents necessary to support government reimbursement. Audit, track, and trend government beneficiary reimbursement metrics for impact on quality resident services delivery and regulatory compliance with reimbursement protocols and opportunities for process improvement. Qualifications Licensed nurse (LPN or RN) or Licensed Social Worker strongly preferred Experience as a Case Worker, Case Manager, or Care Coordinator preferred Experience working with government payor case management, such as Elderly Waiver and CADI Experience with Medicaid reimbursed services, including completion of Medicaid Rate Sheets Detail-oriented with proficient documentation skills Strong interpersonal and organizational skills with the ability to work independently as well as collaboratively Proficient in working with electronic health records Proficient in written and verbal communication Proficient in working with Microsoft Excel and the full Microsoft Suite (Outlook, Word, PowerPoint, etc.) Ability to travel up to 30% of the time with minimal overnight stays required Salary The salary range for this role is $65,000-$77,500 depending on experience and qualifications. Team Member Benefits & Perks* Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account/Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program *Benefits vary by full-time, part-time, and PRN status. New Perspective is an Equal Opportunity Employer. INDNP

Full Time Home Health Clinical Coordinator Are you a professional looking to grow your career in Home Health? Accurate Home care is looking to expand their Home Health team with a Clinical Coordinator. Who are we? At Accurate Home Care, our Home Health team aids in empowering our patients to stay at home and recover. This strong team of home health professionals manages the care of our patients while building relationships and ensuring a positive patient experience. The Clinical Coordinator plays a key role in supporting the care team. What's in it for me? Location: Otsego Office Hours/days: Monday- Friday 8am-5pm Pay rate starting at $20-25/hour Benefits: generous health insurance reimbursement plan, 401k match, paid time off, What else? build relationships with care providers, work in a fast-paced environment and grow your knowledge of home health. What will I be doing? Assist with coordination of the patient referral/intake process Communicate with nursing care team and physician offices Organize multiple facets of care delivery including scheduling, communication, and management of patient medical record. Qualifications What do I need to bring to the job? Valid license as a Licensed Practical Nurse in the state of Minnesota is preferred but not required. Working knowledge of Microsoft Office Suite Excellent oral and written communication skills, in the English language Two years of home care experience preferred

Job Description Apply Here: ******************************************************************************** We are seeking multiple outgoing, patient focused individuals to work as Clinical Trials Research Assistant at our Retina Consultants of Minnesota Edina, MN clinic.Responsibilities for an Clinical Trials Research Assistant include: Coordinate and schedule subject visits within study/subject specific windows per protocol guidelines. Prepare visit-specific documentation and charts for Clinical Research Coordinator Observe Coordinator in patient care and management Assist Coordinator in monitoring subject flow and assist in subject care and management Observe, assist, collect and record all necessary data for follow up (e.g. adverse events, concomitant medications, etc.) study visits (Phase 2 & 3; NO Gene Therapy) Transcribe subject study information from source documents to the Electronic Case Report Forms Administer all mandatory questionnaires to study subjects Set up, prepare subject, and conduct electrocardiograms (ECG) on subjects as required per study protocol Promptly request all necessary medical records for Serious Adverse Event Reporting Process and ship laboratory biological samples for analysis Perform intraocular pressure checks after injections Perform trial frame refraction and ETDRS visual acuity testing (For ISTs only, at selected sites) Inform subjects and obtain written re-consents in regard to ICF's Required Skills, Abilities and Attributes: Applicants MUST be personally motivated to provide excellent patient care! 1+ years of clinical trials research assistant experience in a retina or general ophthalmology environment preferred Knowledge of medical terminology Be an excellent team player who works cooperatively and respectfully with all doctors, supervisors and co-workers Displays a desire to perpetually “Learn and Grow” Efficient and highly accurate user of applicable information technology and health care management systems High School Degree or GED We offer excellent compensation and benefits, to include: Paid Holidays - 7 days per year Personal Time Off (PTO) - 16 days per year Health Insurance Health Reimbursement Account Health Savings Account Dental Insurance (free single coverage) Flexible Spending Accounts Basic and Supplemental Term Life Insurance (free single coverage) Long Term Disability (free single coverage) Long Term Care (free single coverage) Short-Term Disability Vision Annual $250 uniform (scrubs and shoes) reimbursement About Retina Consultants of Minnesota (RCM):RCM has 9 Minnesota locations - St. Louis Park, Edina, Edina Specialty, Woodbury, Blaine, Duluth, Maplewood, Anoka and Mankato.Everything we do…. every decision we make…takes our Guiding Principles into consideration. Our guiding principles are: We exist to serve our patients. We will provide the best available medical skills, technology, and service. We will be their advocates. We will care for our patients as if they were members of our family. We will treat our patients with respect, dignity, and kindness. We are proud of our dedicated staff. We will strive to provide a rewarding career with opportunity for personal and professional growth. We will promote teamwork. We will provide a respectful and safe working environment. We are humbled that other doctors entrust their patients to our care. We will be available when we are needed. We will promptly communicate the results of patient evaluation and treatment. We will respect the referring doctors' relationships with their patients. We recognize that we have a responsibility to our community. We will strive to be desire to perpetually “Learn and Grow” Efficient and highly accurate user of applicable information technology and health care management systems A good corporate citizen. We will function ethically. We will be prudent in our stewardship of healthcare resources. Medical advances are critical to our patients. We will remain at the forefront in the search for new knowledge and treatments of retinal disease. We will participate in clinical research. We will share our knowledge with our patients and referring doctors, and with our retinal colleagues around the world.

Job Description Job Title: Clinical Research Assistant II (CRA II) Job Code: CRAII, Full Time, Benefit Eligible, Non-Exempt Lead Worker: Diana Burgess Admin Supervisor: Lee Cross Project: Reaching Rural Veterans: Applying Mind-Body Skills for Pain using a Whole Health Telehealth Intervention (RAMP) Summary: The Center for Veterans Research and Education (CVRE), whose mission is to help support innovative research and education initiatives that improve the health and well-being of Veterans, is seeking a Clinical Research Assistant II. Position Description: The Clinical Research Assistant II is responsible for assisting the Principal Investigator with the conduct of preparatory work, recruitment of and follow-up with study participants for the RAMP study. This will involve 9 facilitated group sessions including education and training in different tools and strategies. Responsibilities: Major duties and responsibilities include, but are not limited to the following: Preparing and emailing/mailing recruitment and randomization materials Preparing research participant and advisor payment materials Logging returned assessments Making follow-up phone calls to Veterans Answering Veteran questions via email and phone Conducting health assessments and research questionnaires by telephone Responding to identified suicide risk by following the safety procedures and informing the study Principal Investigators and Project Director Assisting in data collection/cleaning Maintaining data and study files in accordance with project protocols Scheduling study related meetings and keeping minutes documenting decisions Alerting the Principal Investigators and Project Director of data collection/protocol breeches, inconsistencies, or other problems that may arise within the study, as well as suggesting methods of correction Assisting in the preparation of manuscripts and presentation of the data. Activities may include helping to create posters for professional presentations; creating tables and charts; editing scholarly manuscripts; and assisting with formatting and uploading files, etc. Other duties as assigned Applicant must include a cover letter Minimum Qualifications: Education: Bachelor's (BA/BS) or above from an accredited college or university in public health, sociology, psychology, or related allied health field Experience: 1-3 years of experience required for CRA II or a post-graduate degree. Licensure/Registration/Certification: None Preferred Qualifications: Minimum 1 year of Clinical Research Assistant experience dealing with data collection and data storage, human subject studies, and institutional review board processes preferred. Knowledge, Skills, and Abilities: Basic experience with trouble-shooting devices and software settings. Experience in coordinating multiple task and project elements with differing timelines and completion deadlines. Demonstrated ability to work effectively both independently and as part of a team. Excellent oral and written communication skills. Exceptional attention to detail and organizational skills. Proficiency in Microsoft Office products including Outlook, Word, PowerPoint, and Excel. Knowledge of Good Clinical Practices, human subjects' protection, and federal regulations related to clinical research. Conditions of Employment: Subject to a criminal and educational background check. Designated and/or random drug testing may be required. Regular and predictable attendance is required. Typical hours fall within standard business hours, work may be required during hours beyond standard business hours, including weekends. Must be a US citizen Physical Requirements: The employee must be able to navigate the medical center, use a keyboard, and lift 25 lbs. Reasonable accommodation may be considered in determining an applicant's ability to perform the duties/functions of the position. Equal Employment Opportunity: Center for Veterans Research and Education does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), gender identity or status as transgender, national origin, caste, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor protected by federal, state or local law.

: Benefits:401(k) matching Competitive salary Paid time off About Minnesota Mental Health SolutionsMinnesota Mental Health Solutions is a leading provider of Applied Behavior Analysis (ABA) therapy and Early Intensive Developmental and Behavioral Intervention (EIDBI) services, serving children and adolescents with Autism Spectrum Disorder and related developmental disabilities throughout the Twin Cities metropolitan area. Our state-of-the-art clinic in Eden Prairie, Minnesota, serves as the hub of our clinical operations, providing comprehensive assessment, individualized therapy, family training, and coordinated care services. We are dedicated to clinical excellence, regulatory compliance, operational efficiency, and exceptional customer service. Our multidisciplinary team includes Board Certified Behavior Analysts (BCBAs), Licensed Behavior Analysts (LBAs), Behavior Analysts (BAs), Registered Behavior Technicians (RBTs), administrative professionals, and support staffall working collaboratively to deliver evidence-based interventions that create meaningful, lasting change in the lives of the children and families we serve. At Minnesota Mental Health Solutions, we believe that exceptional clinical outcomes are built on a foundation of strong operational systems, compliant business practices, effective team coordination, and a culture of continuous improvement. We are seeking a highly skilled, detail-oriented, and strategic Clinic Manager to lead our operational excellence and ensure our clinic runs seamlessly while maintaining the highest standards of regulatory compliance and customer satisfaction. Position OverviewThe Clinic Manager is a critical leadership position responsible for overseeing all non-clinical operations of Minnesota Mental Health Solutions' clinic facility and administrative infrastructure. This role serves as the operational backbone of the organization, managing day-to-day business operations, regulatory compliance, financial administration, human resources functions, facilities management, technology systems, billing and revenue cycle management, client relations, and quality assurance processes. The Clinic Manager works in close partnership with the Managing ABA Supervisor and clinical leadership team to ensure operational systems support clinical excellence, staff productivity, family satisfaction, and sustainable business growth. This position requires an exceptional leader who can balance multiple priorities, think strategically, solve problems proactively, maintain meticulous attention to regulatory compliance, and create efficient systems that allow clinical staff to focus on delivering outstanding patient care. The ideal candidate is a highly organized, mission-driven professional with healthcare management experience, deep knowledge of Minnesota Department of Human Services (DHS) regulations, expertise in medical billing and insurance operations, strong financial acumen, and outstanding interpersonal skills. This individual thrives in fast-paced environments, demonstrates unwavering integrity, embraces accountability, and is passionate about building operational infrastructure that enables transformative clinical outcomes. This is a full-time, salaried leadership position offering competitive compensation, comprehensive benefits, professional development opportunities, and the chance to shape the operational foundation of a growing, mission-driven organization. Key ResponsibilitiesRegulatory Compliance & Quality AssuranceServe as the primary compliance officer for Minnesota Mental Health Solutions, ensuring 100% adherence to all Minnesota Department of Human Services (DHS) regulations governing EIDBI services, including:Provider enrollment and credentialing: Maintain active enrollment status with Minnesota DHS, ensure all clinical and administrative staff meet DHS qualification requirements, and maintain current credentialing files Background studies (Minnesota Statutes Chapter 245C): Coordinate and document all required background studies for employees, volunteers, and contractors; maintain compliant personnel files; track background study expiration dates and initiate renewals Personnel file compliance: Ensure all employee files contain required documentation including applications, reference checks, credential verification, job descriptions, performance evaluations, training records, supervision logs, and disciplinary actions Service authorization and utilization management: Track service authorizations, monitor unit utilization, coordinate reauthorization requests, and ensure services are delivered within approved parameters Clinical documentation standards: Ensure all Individual Treatment Plans (ITPs), progress notes, supervision logs, assessment reports, and discharge summaries meet DHS documentation requirements Supervision ratio compliance: Monitor and document that clinical supervision meets the required 1:16 ratio (one hour of supervision per 16 hours of direct treatment) Informed consent and family rights: Maintain compliant informed consent processes, family rights notifications, grievance procedures, and appeals processes Cultural competency and language access: Ensure availability of interpretation services, translated materials, and culturally responsive practices for diverse populations Incident reporting and management: Establish and maintain incident reporting systems, conduct root cause analyses, implement corrective action plans, and report incidents to DHS as required Prepare for and coordinate DHS audits and site visits, including:Conducting internal mock audits on a quarterly basis to identify and remediate compliance gaps Organizing and maintaining audit-ready documentation systems for personnel files, clinical records, billing documentation, and policy manuals Serving as primary point of contact for DHS auditors, licensing specialists, and regulatory inspectors Developing and implementing corrective action plans in response to audit findings Documenting all audit activities and maintaining records of compliance improvements Develop, implement, and maintain comprehensive policies and procedures covering:Human resources practices (recruitment, onboarding, performance management, discipline, termination) Clinical operations and service delivery protocols Billing and revenue cycle management Confidentiality, HIPAA, and data security Emergency response and crisis management Facilities management and safety protocols Quality improvement and customer service standards Monitor regulatory changes from Minnesota DHS, federal agencies, BACB, and insurance payers; update policies, procedures, and training materials accordingly Maintain all required business licenses and permits, including:Minnesota DHS EIDBI provider enrollment Business licenses and registrations Professional liability insurance Workers' compensation insurance Facility liability insurance CAQH provider enrollment and credentialing updates Implement and oversee quality assurance programs, including:Regular audits of clinical documentation, billing accuracy, and compliance metrics Customer satisfaction surveys and feedback mechanisms Key performance indicator (KPI) tracking and reporting Continuous quality improvement initiatives Billing, Revenue Cycle Management & Financial OperationsOversee all aspects of billing and revenue cycle management to ensure accurate, timely, and compliant claims submission and payment collection, including:Insurance verification and eligibility: Verify client insurance coverage, benefits, authorization requirements, and eligibility for EIDBI services prior to service initiation Prior authorization management: Coordinate submission of authorization requests, track authorization status, monitor authorization expirations, and initiate reauthorization requests 45-60 days prior to expiration Claims submission and processing: Ensure accurate and timely submission of claims for all CPT codes (97153, 97155, 97156, 97157, H0046) with appropriate documentation, modifiers, and diagnosis codes Denial management and appeals: Review denied claims, identify denial reasons, implement corrective actions, submit appeals with supporting documentation, and track appeal outcomes Payment posting and reconciliation: Post payments, reconcile accounts receivable, identify payment discrepancies, and follow up on outstanding balances Accounts receivable management: Monitor aging reports, prioritize collection activities, communicate with payers regarding payment delays, and escalate unresolved issues Patient billing and collections: Issue patient statements for co-pays, deductibles, and coinsurance; establish payment plans when appropriate; follow up on outstanding patient balances Revenue reporting and analysis: Generate monthly revenue reports, analyze collection rates, identify revenue cycle bottlenecks, and implement process improvements to optimize cash flow Maintain relationships with insurance payers, including:Medical Assistance (Medicaid) programs Managed Care Organizations (UCare, Blue Plus, Medica, HealthPartners, Hennepin Health, PrimeWest Health) Commercial insurance carriers Employee Assistance Programs (EAPs) Collaborate with billing software vendors and clearinghouses to troubleshoot claim submission issues, implement electronic claim submission processes, and optimize revenue cycle technology Manage clinic budget and financial operations, including:Developing annual operating budgets in collaboration with executive leadership Monitoring monthly expenses against budget projections Approving expenditures within authorized limits Tracking payroll, benefits, and staffing costs Managing vendor relationships and negotiating contracts for supplies, equipment, and services Identifying cost-saving opportunities while maintaining service quality Prepare financial reports and presentations for executive leadership, board of directors, and external stakeholders, including:Monthly profit and loss statements Revenue and collection rate analysis Expense tracking and variance reports Cash flow projections Key financial performance indicators Human Resources Management & Staff SupportLead all human resources functions for clinical and administrative staff, including:Recruitment and hiring: Develop job postings, screen resumes, coordinate interviews, conduct reference checks, extend offers, and manage pre-employment processes (background studies, I-9 verification, credential verification) Onboarding and orientation: Conduct comprehensive new employee orientation covering agency policies, DHS regulations, HIPAA compliance, emergency procedures, benefits enrollment, and administrative systems Personnel file management: Maintain compliant employee files containing all required documentation, conduct regular file audits, and ensure confidentiality of personnel records Performance management: Coordinate annual performance evaluations in partnership with clinical supervisors, document performance issues, develop performance improvement plans, and administer disciplinary actions when necessary Employee relations: Address employee concerns, mediate conflicts, investigate complaints, and maintain a positive, respectful work environment Termination processes: Conduct exit interviews, process final paychecks, retrieve company property, deactivate system access, and document termination reasons Manage payroll and timekeeping systems, including:Reviewing and approving timesheets for accuracy and compliance Ensuring proper coding of billable vs. non-billable time Processing payroll in coordination with payroll service provider Tracking paid time off (PTO) accruals and usage Managing overtime authorization and tracking Ensuring compliance with wage and hour laws (FLSA) Administer employee benefits programs, including:Coordinating benefits enrollment for new hires Managing open enrollment processes Serving as liaison with benefits brokers and insurance carriers Educating employees about benefits options and eligibility Processing qualifying life event changes Managing COBRA administration for terminated employees Oversee training and professional development, including:Coordinating mandatory DHS training requirements (cultural competency, HIPAA, mandated reporting, etc. ) Scheduling continuing education opportunities for clinical staff Tracking CEU completion and credential renewal deadlines (BCBA, LBA, RBT certifications) Maintaining training records and certificates Maintain workers' compensation and workplace safety programs, including:Coordinating workers' compensation claims and return-to-work processes Conducting safety inspections and risk assessments Ensuring compliance with OSHA regulations Managing workplace injury reporting and documentation Facilities Management & OperationsOversee all aspects of clinic facility management, including:Space planning and utilization: Optimize therapy room assignments, ensure adequate space for clinical activities, and plan for facility expansion as needed Safety and security: Maintain secure premises with appropriate access controls, security systems, emergency exits, and visitor management protocols Maintenance and repairs: Coordinate routine maintenance, emergency repairs, equipment servicing, and facility improvements with vendors and contractors Cleaning and sanitation: Ensure clinic maintains high standards of cleanliness, infection control, and sanitation in compliance with health department requirements Equipment and supplies: Manage inventory of clinical materials, office supplies, technology equipment, furniture, and therapeutic tools; negotiate vendor contracts; process purchase orders; and monitor supply budgets ADA compliance: Ensure facility meets Americans with Disabilities Act (ADA) accessibility requirements for clients and employees Emergency preparedness: Develop and maintain emergency response plans, conduct fire drills, maintain emergency supplies, and train staff on emergency procedures Manage clinic technology infrastructure, including:Electronic Health Record (EHR) system: Administer EHR platform (Central Reach, Catalyst, or similar), manage user accounts, troubleshoot technical issues, coordinate system updates, and ensure data security Data collection and billing software: Ensure clinical and administrative staff are trained on technology systems and provide ongoing technical support HIPAA-compliant communication systems: Manage secure email, phone systems, fax systems, and telehealth platforms IT support and cybersecurity: Coordinate with IT vendors for technical support, data backups, cybersecurity measures, and HIPAA compliance Manage telecommunications and office systems, including phones, internet, copiers, printers, and office equipment Client Relations & Customer Service ExcellenceServe as primary point of contact for families seeking services, including:Intake coordination: Respond to new client inquiries, explain services offered, verify insurance coverage, schedule initial assessments, and guide families through enrollment pro