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Deal with People
Mostly Sitting
Repetitive
$42,784
Average Salary
Secretaries and administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.
DutiesSecretaries and administrative assistants typically do the following:
Secretaries and administrative assistants perform a variety of clerical and administrative duties that are necessary to run an organization efficiently. They use computer software to create spreadsheets; manage databases; and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also use videoconferencing, fax, and other office equipment. Specific job duties vary by experience, job title, and specialty.
Executive secretaries and executive administrative assistants provide high-level administrative support for an office and for top executives of an organization. They often handle more complex responsibilities, such as reviewing incoming documents, conducting research, and preparing reports. Some also supervise clerical staff.
Legal secretaries perform work requiring knowledge of legal terminology and procedures. They prepare legal documents, such as summonses, complaints, motions, and subpoenas under the supervision of an attorney or a paralegal. They also review legal journals and help with legal research—for example, by verifying quotes and citations in legal briefs.
Medical secretaries transcribe dictation and prepare reports or articles for physicians or medical scientists. They also take simple medical histories of patients, arrange for patients to be hospitalized, or process insurance payments. Medical secretaries need to be familiar with medical terminology and codes, medical records, and hospital or laboratory procedures.
Secretaries and administrative assistants, except legal, medical, and executive is the largest subcategory of secretaries and administrative assistants. They handle an office’s administrative activities in almost every sector of the economy, including schools, government, and private corporations. For example, secretaries in schools are often responsible for handling most of the communications among parents, students, the community, teachers, and school administrators. They schedule appointments, receive visitors, and keep track of students’ records.
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High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.
EducationHigh school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.
Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.
TrainingSecretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.
Work Experience in a Related OccupationExecutive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.
Licenses, Certifications, and RegistrationsAlthough not required, certification can demonstrate competency to employers.
The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.
Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.
The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.
AdvancementSecretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.
With additional training, many legal secretaries become paralegals or legal assistants.
Important QualitiesIntegrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.
Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.
Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.
Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.
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Do you work as a Clinical Coordinator?
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Gender | |
Female 79.0% |
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Male 19.1% |
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Unknown 1.9% |
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Ethnicity | |
White 80.2% |
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Hispanic or Latino 10.3% |
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Asian 7.3% |
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Unknown 1.6% |
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Black or African American 0.6% |
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Languages Spoken | |
Spanish 67.4% |
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French 5.9% |
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German 3.7% |
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Russian 2.6% |
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Italian 2.6% |
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Hindi 2.2% |
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Vietnamese 1.8% |
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Portuguese 1.8% |
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Mandarin 1.5% |
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Swedish 1.1% |
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Gujarati 1.1% |
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Ukrainian 1.1% |
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Greek 1.1% |
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Chinese 1.1% |
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Polish 1.1% |
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Arabic 1.1% |
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Bosnian 0.7% |
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Croatian 0.7% |
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Filipino 0.7% |
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Dakota 0.7% |
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Schools | |
University of Phoenix 20.6% |
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Walden University 10.1% |
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Grand Canyon University 7.3% |
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Capella University 5.3% |
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Liberty University 5.2% |
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New York University 4.7% |
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Indiana Wesleyan University 4.1% |
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Boston University 4.0% |
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Nova Southeastern University 3.8% |
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West Virginia University 3.7% |
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Kaplan University 3.5% |
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Drexel University 3.3% |
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Arizona State University 3.2% |
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George Mason University 3.2% |
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Western Governors University 3.2% |
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Temple University 3.1% |
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South University 3.1% |
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Virginia Commonwealth University 2.9% |
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University of Illinois at Chicago 2.9% |
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University of South Alabama 2.8% |
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Majors | |
Nursing 37.9% |
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Business 9.7% |
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Social Work 8.3% |
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Health Care Administration 5.7% |
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Psychology 4.4% |
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Medical Technician 3.3% |
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Counseling Psychology 3.3% |
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Clinical Psychology 3.2% |
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School Counseling 2.9% |
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Mental Health Counseling 2.7% |
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Medical Assisting Services 2.7% |
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Education 2.5% |
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Pharmacy 2.4% |
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Management 2.3% |
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Public Health 2.2% |
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Physical Therapy 1.7% |
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Biology 1.5% |
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Criminal Justice 1.1% |
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Nursing Science 1.1% |
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Human Services 1.1% |
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Degrees | |
Masters 36.4% |
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Bachelors 25.7% |
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Other 15.4% |
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Associate 10.5% |
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Doctorate 5.3% |
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Certificate 4.3% |
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Diploma 1.6% |
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License 0.7% |
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Job Title
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Company
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Location
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Pharmacy Clinical Coordinator | University of Kansas Hospital Authority | Kansas City, KS | Aug 19, 2015 | $131,456 |
Clinical Protocol Coordinator SR. 1 | Kelly Services, Inc. | Bethesda, MD | Aug 05, 2013 | $103,181 |
Clinical Protocol Coordinator SR. 1 | Kelly Services, Inc. | Bethesda, MD | May 08, 2013 | $103,181 |
Clinical Therapy Coordinator | Sterling Home Health Care, Inc. | Canton, MI | Jul 06, 2016 | $89,482 |
SHS Clinical Coordinator (UCP XII) | University of Connecticut | Storrs, CT | May 17, 2016 | $87,074 - $147,607 |
Optometry Clinic Coordinator | Eagle Eye Center LLC | Sugar Land, TX | Dec 28, 2015 | $85,613 |
Clinical Trail Coordinator | Data Warehouse Labs Inc. | Ardsley, NY | Feb 11, 2015 | $85,051 |
Clinical Coordinator | Paljr, LLC | West Babylon, NY | Oct 02, 2013 | $83,480 |
Clinical Coordinator of Inpatient Psychiatry | Interfaith Medical Center | New York, NY | Aug 20, 2014 | $83,000 |
Clinical Coordinator | Senior Living Solutions LLC | Hillsborough, NJ | Apr 21, 2014 | $81,727 |
SHS Clinical Coordinator (UCP 12) | University of Connecticut | Storrs, CT | Sep 13, 2013 | $81,678 - $138,461 |
Clinical Coordinator | RN Express Staffing Registry, LLC | New York, NY | Sep 30, 2015 | $81,435 |
Clinical Coordinator | RN Express Staffing Registry, LLC | New York, NY | Aug 15, 2016 | $76,092 |
Clinical Coordinator | Advanced Dialysis Center, LLC | Lanham, MD | Sep 20, 2014 | $75,654 |
Clinical Coordinator/Manager | Caregivers Home Health Services Inc. | Falls Church, VA | Nov 08, 2014 | $73,757 |
Clinical Coordinator | Jopal Bronx, LLC | New York, NY | Apr 28, 2015 | $73,045 |
Clinical Coordinator | Healogics, Inc. | Baton Rouge, LA | Aug 30, 2016 | $72,500 |
Clinical Coordinator | Charlotte County Hepatitis C Clinic | Port Charlotte, FL | Jun 19, 2015 | $69,500 |
Clinical Coordinator | Jopal Bronx, LLC | New York, NY | Dec 31, 2014 | $68,871 |
Clinical Coordinator | Newtown Dialysis Center, Inc. | NY | Nov 05, 2013 | $65,553 |
Clinical Coordinator | Green Acres Manor, Inc. | Toms River, NJ | Nov 09, 2016 | $65,511 |
Clinical Coordinator | RN Express Staffing Registry LLC | New York, NY | Sep 16, 2014 | $64,676 |
Clinical Coordinator | RN Express Staffing Registry LLC | New York, NY | Sep 10, 2014 | $64,572 |
Clinical Coordinator | UMR Holdings International Corp. | West Babylon, NY | Sep 18, 2014 | $64,572 |
Clinical Coordinator | RN Express Staffing Registry LLC | New York, NY | Aug 26, 2013 | $64,572 |
Clinical Coordinator | RN Express Staffing Registry LLC | New York, NY | Dec 18, 2013 | $64,572 |
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