Clinical coordinator jobs in Niagara Falls, NY - 34 jobs

Fiscal Year 2025-2026 Position Title Research Coordinator, Medicine Classification Title Clinical Research Associate I Department Medicine Posting Number R250151 Posting Link ********************************************* Employer Research Foundation Position Type RF Professional Job Type Full-Time Appointment Term Salary Grade E.99 Posting Detail Information Position Summary The Department of Medicine and the Division of Cardiology are recruiting for a Clinical Research Associate I (Research Coordinator). As the Research Coordinator, you will coordinate various components of multiple clinical research studies. Primary responsibilities of the Research Coordinator include, but are not limited to: * Undertake coordinating tasks of clinical research studies. * Assist investigators in successful recruitment and retention of subjects. * Guide day-to-day operations of assigned studies, assuring adherence to research protocol. * Generate accurate reports. * Resolve queries in a timely manner. * Enter study data in a timely manner. * Maintain contact with Principal Investigator, monitoring agency, sponsor, and contracted vendors. * Oversee implementation of research studies, generation of qualitative and quantitative data and data collection forms and surveys. * Manage the day-to-day operations of the assigned project including development and implementation of research procedures and systems. * Assist Principal Investigator with administration of clinical trial protocols, including obtaining informed consents and screening subjects, maintaining research records and research subject records, managing correspondence, researching medical records, recording data, and attending training sessions. * Work independently and with various departments throughout UB and Kaleida. * Support the management of the Cardiology Clinical Research Team. Learn more: * Our benefits, where we prioritize your well-being and success to enhance every aspect of your life. * Being a part of the University at Buffalo community. As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status. Minimum Qualifications * Bachelor's degree in health or science related field or equivalent experience. * 2 or more years of experience or equivalent combination of education and experience. * Data management experience. * Working knowledge of medical terminology, database design and CRF design, and proficiency in MS Office Suite. * Relations and interpersonal skills necessary for interacting with patients and staff. * Attention to detail and accuracy necessary. Excellent verbal and written communication skills. Preferred Qualifications Physical Demands Salary Range $68,000 - $72,000 Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate. Work Hours 37.5 hours per week Campus As Assigned Posting Alerts Special Instructions Summary Is a background check required for this posting? No Background Check Notification Contact Information Contact's Name Ariel Burden Contact's Pronouns Contact's Title Staff Assistant Contact's Email ******************** Contact's Phone ************ Posting Dates Posted 09/26/2025 Deadline for applicants Open Until Filled Date to be filled 11/01/2025 References Number of references required 1 Reference Cutoff Date Instructions to Applicant

About Us Child and Family Services (C+FS) has been serving children and families in Western New York for more than 150 years. Our Foster Care Program provides safe, nurturing homes for children and supports families on their path to reunification or permanency. About the Role The Clinical Specialist plays a vital clinical and program development role in strengthening the foster care program's Skill Building services as required under NYS Department of Health 29-I regulations. This position supports children and youth in developing social, emotional, behavioral, and daily living skills while also providing clinical consultation and guidance to foster parents, case planners, and team members. In addition to providing direct Skill Building interventions-especially during times when graduate interns are not available or when urgent needs arise-the Clinical Specialist will develop and lead an enhanced Skill Building model that integrates and oversees Master's-level interns (MSW, MHC, MFT, and related disciplines). This role blends direct clinical work, consultation, program improvement, and leadership in service design. The Qualified Candidate will have: Master's Degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or related field required 3+ years post-graduate clinical experience with children/young adults preferred Early-career clinicians with strong foundational experience will be considered Clinical licensure (LMSW/LCSW, LMHC, LMFT) strongly preferred Strong clinical judgment, engagement skills, and a desire to build and improve program practices Shift Information: Requires the ability to accommodate a flexible schedule that includes both traditional business hours and regular evenings to match the availability of foster parents and children on caseload. This position requires routine travel (primarily Erie County) to meet children and foster parents in home, school and daycare settings Although this occurs infrequently (less than 5 times per year on average) the Clinical Specialist must be accessible for telephonic consultation outside of regular business hours during emergency situations involving children in care. When interns are unavailable-or during urgent or specialized needs-the Clinical Specialist will provide direct Skill Building services. A day on the job as the Licensed Behavioral Health Practitioner- Skill Builder- Complete clinical assessments and develop individualized treatment or safety plans. Provide direct Skill Building services while new model is in development and on an ongoing basis when interns are unavailable or during urgent needs. Teach and reinforce communication, regulation, daily living, and pro‑social skills to children in foster care. Use evidence-based, trauma‑informed clinical approaches. Develop and oversee a new Skill Building model that integrates Master's-level interns (MSW, MHC, MFT, and related fields) Offer clinical consultation to case planners and foster parents Deliver skills-based trainings to foster parents Coordinate with case planners, foster parents, and treatment teams for consistent service delivery. Guide treatment planning and support trauma-informed service delivery Competitive Salary range of $61,000 to $70,000 per year based on education and experience. Experienced clinicians (3+ years) typically start at $65,000 to $70,000, while early-year clinicians may be hired at the lower end of the range. CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement: Four Paid Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Retirement Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer. Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training .

Make a meaningful difference to patients around the world. As a part of the Field Clinical Specialist team, you will be a critical part of delivering our patient focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert, so you can play your own part in transforming patient lives. Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and undertreated. Edwards' groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It's our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. The goal will be to help make each site independent on procedures, product preparation and support. Field Clinical Specialists will provide guidance on the use of the device, thereby enabling physicians and staff to reach expert proficiency and deliver positive patient outcomes. This role reports to an assigned Regional Director and will collaborate with multiple departments including Sales, Clinical Affairs, Marketing, Quality, Regulatory, and Education. After extensive training, a Field Clinical Specialist will travel frequently within an assigned territory, clinically training customers on the THV technology. How you will make an impact: * Working independently in the areas of valve crimping, case management, pre-case planning, post-case management, 3 Mensio management, Therapy Awareness program management and clinical education programs. * Implementing sales and educational materials for use with clinicians, validates software and hardware updates in the field. * Planning and implementing growth strategies within focused accounts in partnership with Sales Management. * Developing clinical champions among current and potential customers for the advocacy of THV products. * Collaborating with clinicians to deliver training and educational material during training sessions in order to drive utilization of the Edwards's THV product portfolio. * Utilizing acquired knowledge to educate physicians and staff to reach expert proficiency in the THV procedure to deliver positive patient outcomes. * Attending to implants, conducting device preparation and crimping of the Sapien valve in each assigned case; to support Physicians in the THV procedure to deliver positive patient outcomes; manage complaint handling process as needed. * Supporting cases outside of assigned region, on an as needed basis. * Partnering with Territory Managers to develop the proper selection criteria for sites. * Partnering with the proctor and sales organization to plan and implement physician and support staff trainings. * Collaborating with the Territory Manager on growing the THV therapy through therapy awareness programs. * Assisting in the development of the THV procedure in both Cardiology and Surgery. What you will need (Required): * Associate's Degree or equivalent in in Nursing or related field * Three (3) years experience previous related medical device, THV/TVAR, Cathlab, and/or clinical experience in an acute care environment What else we look for (Preferred): * Previous experience with education and training in a clinical setting * Clinical skills specifically in cardiac surgery or interventional cardiology are strongly preferred; candidates with other relevant medical device clinical sales support experience will be considered * A Sales skill-set that includes drive and self-motivation, strong interpersonal and communication skills, the ability to plan, organize, close and deliver, and the capacity to work autonomously * The ability to travel extensively (approx 50%) and the flexibility to easily change hats between technical and sales requirements * Candidates medically trained to the technician or nurse level are highly preferred * Excellent interpersonal skills, interfacing with multiple constituencies including cardiologists, support staff and sales in order to effectively build relationships with external customers and internal team members * Entrepreneurial spirit with a competitive drive, and a work ethic conducive to success * Initiative and follow-through on tasks, collaborative across different functions and extend your role beyond the expressed Clinical Specialist requirements Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families. Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities. COVID Vaccination Requirement Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.

Job Description About Us Child and Family Services (C+FS) has been serving children and families in Western New York for more than 150 years. Our Foster Care Program provides safe, nurturing homes for children and supports families on their path to reunification or permanency. About the Role The Clinical Specialist plays a vital clinical and program development role in strengthening the foster care program's Skill Building services as required under NYS Department of Health 29-I regulations. This position supports children and youth in developing social, emotional, behavioral, and daily living skills while also providing clinical consultation and guidance to foster parents, case planners, and team members. In addition to providing direct Skill Building interventions-especially during times when graduate interns are not available or when urgent needs arise-the Clinical Specialist will develop and lead an enhanced Skill Building model that integrates and oversees Master's-level interns (MSW, MHC, MFT, and related disciplines). This role blends direct clinical work, consultation, program improvement, and leadership in service design. The Qualified Candidate will have: Master's Degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or related field required 3+ years post-graduate clinical experience with children/young adults preferred Early-career clinicians with strong foundational experience will be considered Clinical licensure (LMSW/LCSW, LMHC, LMFT) strongly preferred Strong clinical judgment, engagement skills, and a desire to build and improve program practices Shift Information: Requires the ability to accommodate a flexible schedule that includes both traditional business hours and regular evenings to match the availability of foster parents and children on caseload. This position requires routine travel (primarily Erie County) to meet children and foster parents in home, school and daycare settings Although this occurs infrequently (less than 5 times per year on average) the Clinical Specialist must be accessible for telephonic consultation outside of regular business hours during emergency situations involving children in care. When interns are unavailable-or during urgent or specialized needs-the Clinical Specialist will provide direct Skill Building services. A day on the job as the Licensed Behavioral Health Practitioner- Skill Builder- Complete clinical assessments and develop individualized treatment or safety plans. Provide direct Skill Building services while new model is in development and on an ongoing basis when interns are unavailable or during urgent needs. Teach and reinforce communication, regulation, daily living, and pro‑social skills to children in foster care. Use evidence-based, trauma‑informed clinical approaches. Develop and oversee a new Skill Building model that integrates Master's-level interns (MSW, MHC, MFT, and related fields) Offer clinical consultation to case planners and foster parents Deliver skills-based trainings to foster parents Coordinate with case planners, foster parents, and treatment teams for consistent service delivery. Guide treatment planning and support trauma-informed service delivery Competitive Salary range of $61,000 to $70,000 per year based on education and experience. Experienced clinicians (3+ years) typically start at $65,000 to $70,000, while early-year clinicians may be hired at the lower end of the range. CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement: Four Paid Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Retirement Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer. Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training .

Department: BGMC Neurology Work Type: Full-Time **Scheduled Work Hours:** 8am-4pm, variable as needed Shift 1 **Job Description** **The CSC will be responsible for planning, implementing, and coordinating services and activities. Responsible for establishing and monitoring clinical performance criteria, responsible for assuring compliance with Stroke Center regulatory requirements, establishes effective treatment plans for selected patients, utilization of discharge planning techniques of enhance movement of patients to appropriate levels of care, and responsible for staff education and direction.** **Education And Credentials** BS - Bachelor of Science Nursing required. 5 years of experience in Neuroscience and Stroke Nursing required. Registered Nurse required upon hire. Neurosciences Nurse Cert within 1 year required. NIHSS Certification within 1 year required. **Experience** Working Conditions **Essential:** * Weight Requirement - Light (up to 20 lbs) **Job Details** Standard Hours Bi-Weekly: 75.00 FTE: 1.000000 Weekend/Holiday Requirement: No On Call Required: No **With Rotation:** No Work Arrangement: Onsite Union Code: U06 - CWA 1168 BGH RN Requisition ID#: 8890 Grade: RN4 Pay Frequency: Bi-Weekly **Salary Range:** $49.53 -$60.58 *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. _Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_ **Position** Clinical Stroke Coordinator **Location** US:NY:Buffalo | Nursing | Full-Time **Req ID** null Equal Opportunity Employer Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences. Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.

Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff. Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes. About the Role It is an exciting time to be part of Inspiren. Inspiren's technology is revolutionizing how care is delivered in hospitals and assisted living facilities through innovative technology. We are seeking highly motivated and experienced nursing and client success leaders to join our team. As a Clinical Success Manager, you will play a critical role in supporting healthcare organizations in adopting and maximizing the return on investment (ROI) for AUGi. The ideal candidate will have a strong background in customer success, nursing, or a related healthcare field, with at least 5 years of relevant work experience. What you'll do: Customer Onboarding and Customer Success Transition Participate in the onboarding process for new healthcare organizations, ensuring a smooth and efficient transition to AUGi after go-live, while setting them up for long term sustained success. Adoption and Engagement Monitor and analyze adoption metrics and usage data to assess the level of engagement and success of our solution within healthcare organizations. Proactively engage with customers to drive increased utilization and value by identifying opportunities for further integration and expansion of the solution. Identify and address any barriers or challenges that may hinder adoption or usage of the solution. Relationship Management: Build and maintain strong relationships with key stakeholders within healthcare organizations, including executives, administrators, and clinical staff. Serve as the primary point of contact for customers, addressing their inquiries, providing support, and guiding them through any challenges or issues that arise. Conduct regular check-ins and health assessments to ensure customer satisfaction and identify opportunities for improvement or upselling. Value Measurement and Communication: Collaborate with healthcare organizations to understand their ROI goals and objectives related to patient safety Develop and communicate metrics and reports that demonstrate the tangible ROI achieved through the use of our solution, such as reduced fall rates, improved patient outcomes, and cost savings. Present ROI findings and facilitate discussions with key stakeholders, showcasing the value and impact of the solution on their organization. Product Education and Expertise: Maintain a deep understanding of the AUGi platform, its features, and its benefits for healthcare organizations. Provide ongoing product education and training to customers, ensuring they are up to date with the latest features and capabilities. Serve as a trusted advisor, offering insights and best practices to help customers optimize their usage and achieve their desired outcomes. Escalation Management: Act as the point person for customer concerns or disruptions, working closely with internal teams to address and resolve service related issues promptly and effectively. Advocate for customer needs within the organization, ensuring timely resolution of any technical or operational challenges they may encounter. Outcomes Story Development and ROI: Identify and cultivate success stories and testimonials from healthcare organizations that have achieved significant results and positive outcomes using AUGi Collaborate with marketing and communications teams to develop compelling case studies, testimonials, and other collateral that highlight the value and impact of our solution. Leverage customer feedback and insights to contribute to thought leadership content, industry events, and other promotional activities. Customer Feedback and Product Improvement: Gather and analyze customer feedback to identify areas for product improvement or enhancement. Collaborate with the product management team to communicate customer needs, requirements, and feature requests, contributing to the ongoing development of the solution. About you: Prior experience as a clinician (RN, OT, PT, or a related licensed healthcare professional) required. Bachelor's degree in Nursing, Healthcare Management, or a related field (preferred). Minimum of 5 years of work experience, with a combination of customer success management, nursing quality, nursing education or healthcare experience. Strong understanding of patient monitoring solutions and their implementation in healthcare organizations. Excellent communication and interpersonal skills, with the ability to build rapport and establish strong relationships with healthcare professionals at all levels. Proven track record of successfully driving adoption, engagement, and ROI for customers. Ability to analyze data and metrics to derive actionable insights and recommendations. Exceptional problem-solving skills, with the ability to identify and address customer challenges effectively. Self-motivated and able to work independently, while also collaborating effectively with cross-functional teams. Strong organizational and time management skills, with the ability to prioritize and manage multiple customer engagements simultaneously. Details The annual salary/OTE for this role is $120,000-$135,000 + equity + benefits (including medical, dental, and vision) Flexible PTO Location: Remote, US Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Compensation & Benefits At Inspiren, we are committed to fair, transparent, and equitable compensation. We know that every candidate brings a unique combination of experience, skills, and perspectives, and we take these factors into account when determining pay. While compensation may vary depending on your background, role, and location, we are proud to offer a competitive base salary and total benefits package, alongside eligibility for equity awards in the form of stock options. We believe great work deserves great rewards. Our compensation and benefits are designed to recognize your contributions and reflect the standards of leading organizations in our field. Your recruiter will be happy to walk you through the full compensation package, including what your total pay could look like, so you have a clear picture of both the immediate and long-term value of joining our team.

Exciting opportunity: Join our team as a Full Time START CSIDD Coordinator in Buffalo. Work from home flexibility allows you to make a positive impact from the comfort of your own space. Earn between $60405.80 - $65405.80 with a $5000 sign on bonus. Additionally, an annual pay increase of $5,000 will be applied upon successful completion of START Certification. You will have benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Competitive Salary, EAP Program and Paid Time Off as well as mileage reimbursement at the current federal mileage reimbursement rate, as you work alongside a team passionate about making a difference in the lives of others. Don't miss out on this chance to use your master's degree in social work, counseling, or psychology to help those in need. Apply today! A little about The Arc Chemung-Schuyler and the START Program The START program provides crisis response and prevention for individuals with developmental disabilities who present with complex behavioral and mental health needs. Providing community-based person-centered supports that enable an individual to remain in their home or community residence is our top priority. Services include Therapeutic Resource Centers, In Home Support, Crisis Response, Consultation, Education, and Training throughout 17 counties in Western New York. Make a difference as a START CSIDD Coordinator As a START CSIDD Coordinator at The Arc of Chemung-Schuyler, you will play a vital role in maintaining an active caseload of individuals referred for services. Your expertise in Human Services, developing cross-system plans and providing outreach, consultation, and crisis supports will directly impact the lives of those in need. Your innovative problem-solving skills and empathetic approach will help guide individuals towards the help and resources they require. Join a team that values excellence and integrity and be part of a forward-thinking organization making a difference in the community. Apply now to be a part of something truly meaningful. Does this sound like you? To excel as a START CSIDD Coordinator at The Arc of Chemung-Schuyler master's degree in social work, Psychology, Counseling or other Human Services field and 2 years' experience working with individuals with IDD and mental health/behavioral health needs. Experience working with complex systems, social work, mental health and families is preferred. Strong organizational abilities to manage a caseload effectively, excellent writing skills, and clear communication skills for providing outreach and consultation are crucial for success in this role. This position will require frequent travel throughout the Buffalo area. If you are a smart, empathetic problem solver with a customer-centric focus, we encourage you to apply and be a part of our dedicated team. Connect with our team today! If you believe that this position matches your requirements, applying for it is a breeze. Best of luck! The Arc of Chemung Schuyler is proud to be an equal opportunity employer and is committed to maintaining a diverse, equitable and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

This job captures all inbound phone inquires for utilization management review from providers and pharmacies. The incumbent assesses the verbal request, critically thinks through the inquirer's concerns which may require research to fulfill the call, such as verifying benefit coverage, creation of a prior authorization case in Highmark's Utilization Management system for Prior Authorization clinical review, status research, etc. Ensures all accurate information is verified and entered at the onset of the process to ensure adherence to all regulatory compliance requirements and service level agreements. This role may be required to make outbound calls, triage cases, and/or build cases if inventory levels require support. ESSENTIAL RESPONSIBILITIES * Handle all inbound phone requests from providers or pharmacy for all inbound Prior Authorization requests. Use multiple software systems and various resource sites to determine member plans and requirements while gathering all appropriate documentation including verification of benefit eligibility. Ensure conversation highlights are captured within the system. If required, build cases in the utilization management system. * Utilize critical thinking to ensure call is being appropriately responded to while gathering all required documentation. Appropriately evaluate call and determine if de-escalation is required. * Ensure accuracy of data entry to prevent compliance and/or downstream process issues. * Other duties as assigned or requested EDUCATION Required * High School Diploma/GED Substitutions * None Preferred * None EXPERIENCE Required * 3 years of customer service experience * 1 year of healthcare industry experience Preferred * None LICENSES AND CERTIFICATION Required * None Preferred * None SKILLS * Possess good written and oral telephonic communication skills * Ability to navigate through multiple systems simultaneously * Knowledge of administrative and clerical procedures and systems such as word processing, managing files and digital fax * Ability to interact well with peers, supervisors, and customers * Problem-Solving * Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services Language (Other than English) None Travel Required 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-Based Teaches / trains others regularly Frequently Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Occasionally Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $20.31 Pay Range Maximum: $29.53 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. 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Catholic Charities of Buffalo is hiring a full-time Clinic Supervisor for the Monsignor Carr Institute in Cheektowaga, NY (AppleTree Business Park). This role involves overseeing daily operations of OMH-licensed outpatient behavioral health clinics, providing administrative and clinical supervision, and ensuring high-quality client care. Catholic Charities is non-profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults. As a trauma-informed agency, we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all. Job Responsibilities Oversee daily clinic operations to ensure smooth and efficient functioning Supervise clinical staff, providing guidance, support, and performance evaluations Develop, implement, and review clinic policies and procedures for compliance with healthcare regulations Coordinate and manage patient care, including scheduling appointments and managing patient records Address and resolve patient complaints and issues to ensure high patient satisfaction Develop and manage the clinic's budget, including ordering and maintaining inventory of supplies Recruit, hire, orient, and train new clinic staff members; provide ongoing training and development for existing staff Ensure all clinical operations comply with local, state, and federal laws and regulations Maintain accurate records of patient treatment and progress Promote adherence to high ethical standards, consistent with the Catholic Charities' Corporate Compliance Program, Code of Ethics, legal mandates, labor laws, NYS Justice Center, NYS OMH, managing contractual regulations, and other accreditation standards Communicate regulations, standards, applicable policies, and procedures to team members and monitor compliance Utilize electronic medical record (EMR) database system reports/queries to monitor and manage productivity and quality clinical performance Respond to crises and high-risk/safety concerns; identify and implement corrective action as necessary Assist in developing and implementing continuous quality improvement (CQI) processes Provide coverage as needed to meet clinic and client needs; may hold a small caseload at times Minimum Qualifications Master's degree in social work, mental health counseling or Qualified Health Professional related field. Must hold a clinical license in NY State (LCSW/LMHC). At least three (3) years of post-master's degree experience providing direct treatment in a behavioral health setting. At least one (1) year supervisory experience preferred. Exceptional interpersonal and communication (oral and written) skills required. Demonstrated ability to engage, lead and maintain effective relationships with a clinical team Demonstrated agility, initiative, ability to work independently and efficiently (effective organizational and time management skills) and produce results In-depth familiarity with WNY community and continuum of human services (health, behavioral health and social services) systems, organizations and resources Fluent in various computer applications (e.g. Word, Excel), electronic database systems and electronic health records Experience with 10e11 EMR system a plus Requires travel - must possess valid NYS driver license and agency-required level of auto insurance coverage and be able to travel as needed within the eight county WNY region. Must be prepared to work a flexible schedule in order provide person-centered care and participate in agency-related activities/events that may take place outside of typical business hours. What We Offer 40 hours per week 13 paid holidays 25 PTO days per year (Pro-rated based on first year start date) Comprehensive health, dental & vision offerings for full-time Employer-paid life insurance for full-time Ancillary benefit offerings for full-time Flexible Spending Account (FSA) option for full-time Health Savings Account (HSA) when electing a high deductible health plan for full-time Employer-paid Employee Assistance Program (EAP) 403b Retirement Plan (Eligible after first pay period) with employer contribution after six months Applicants must reside in New York State to be considered. Compensation range may vary based on factors including but not limited to skills, education, location and experience. Apply today at: ************************************ As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact *********************.

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people's quality of life by relieving the painful, yet highly treatable symptoms of vein disease-such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we're building the future of vein care-delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. New Clinic Opening April 2026!! As the Office / Clinic Manager, you will be the driving force behind a well-run clinic, responsible for the leadership, operations, and culture that define the patient and team experience. You'll manage daily administrative functions, lead and develop your team, and collaborate closely with physicians and clinical staff to ensure seamless, patient-first care. This role requires a strong operational leader who is proactive, service-oriented, and committed to driving performance and professionalism. You'll be expected to lead with integrity, manage through influence, and deliver results across people, process, and patient care. What You'll Do Oversee day-to-day non-clinical operations and front desk workflows Hire, onboard, train, and mentor new team members Evaluate staff performance and provide coaching, feedback, and accountability Lead weekly 1:1s, attend monthly leadership meetings, and participate in off-site quarterly team gatherings Own the clinic schedule-create and manage staffing coverage, approve PTO, and ensure appropriate support Communicate and implement updated policies and procedural changes Ensure customer service excellence and handle patient concerns with empathy and professionalism Serve as the first point of contact for all office-related issues and coordinate with upper management Manage supply ordering, inventory tracking, and monthly facility audits Monitor clinic cleanliness, organization, and building maintenance needs What You'll Bring Healthcare leadership experience required 2+ years of leadership or management experience Excellent communication skills-including active listening, clear delegation, and professional writing Proficiency in using scheduling, reporting, or office management tools A service-oriented mindset and the ability to resolve issues calmly and quickly Strong time management, multitasking, and organizational skills High school diploma or equivalent required Basic knowledge of medical terminology preferred Bilingual (Spanish/English) is a plus, not required Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Compensation Base Salary + Quarterly performance bonuses up to $2000.00 Schedule Full Time Monday - Friday Compensation for this role varies based on years of experience, skill set, and alignment with position requirements. Compensation: $60,000 - $68,000 USD The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always - Every interaction should make our patients feel valued, heard, and cared for. Stronger Together - Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit - We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference - We're driven to improve lives through meaningful, measurable outcomes. Commitment to Growth - We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We're committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

Requirements Clinical Specialist I Minimum of HS Diploma or GED Enrolled in 350-hour educational program or completion of one-time requirements within 3 months of hire. At least one year of experience in the substance use, mental health, or human services field; and Must possess a valid New York State Driver's license and reliable automobile Clinical Specialist II Minimum of HS Diploma or GED CASAC-Trainee or Provisional certification Completion of a 350-hour educational program or 4000 hours of work experience. 85 hours of Section I education. Completion of OASAS one-time requirements. At least one year of experience in the substance use, mental health, or human services field; and Must possess a valid New York State Driver's license and reliable automobile. Clinical Specialist III Minimum of HS Diploma or GED CASAC or other QHP status certification At least one year of experience in the substance use, mental health, or human services field; and Must possess a valid New York State Driver's license and reliable automobile Salary Description $20.00/Hour - $22.50/Hour

Requirements High school diploma required; Associate's or Bachelor's degree in Healthcare Administration, Social Work, Human Services, Nursing, or a related field preferred. Prior case management, care coordination, or social services experience strongly preferred, particularly in home care, private-pay, managed care, or community-based settings. Experience with NYS home care regulations and LHCSA operations preferred. Experience in customer service, hospitality coordination, or premium service roles strongly preferred. Skilled in conflict resolution, scheduling systems, care coordination, and high-pressure decision-making. Strong communication, professionalism, discretion, and client-service orientation. Proficiency with Google Workspace, scheduling platforms (e.g., AlayaCare), and cloud-based documentation systems. Ability to support cross-functional teams and collaborate with clinical, HR, operations, and leadership groups. Customer Service Skills Demonstrates professionalism, accountability, and strong interpersonal skills. Welcomes constructive feedback and actively supports collaboration. Comfortable with independent decision-making, conflict resolution, and high-volume multitasking. Specialized Skills and Technical Competencies Proficient in Google Workspace and cloud-based documentation systems. Experienced with scheduling platforms (e.g., AlayaCare). Familiarity with case management principles, care coordination models, and community resource navigation. Knowledgeable in home care compliance standards, EVV, and LHCSA operations. We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program , hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement! Venture Forthe Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Salary Description $24-$26

The Clinical Center Associate will schedule appointments using the following systems: scheduling.com, RIS and EMR. The Clinical Center Associate will check in patients, answer phones, file paperwork, download orders into EMR, and ensure insurance authorizations are in place.

The University at Buffalo, Department of Emergency Medicine is seeking a dynamic individual to fill the role of Research Coordinator. Reporting to Research Division's Director of Operations, this position offers an exciting opportunity to contribute to a range of industry and federally funded research projects within the department focused on the treatment of substance use disorders. Working closely with the Vice Chair for Research and other investigators, the Research Coordinator will play a pivotal role in ensuring the smooth execution of research studies. Responsibilities include ensuring compliance with federal and campus regulations, coordinating, and training study personnel, and overseeing the collection and monitoring of study data. The successful candidate will be involved in both clinical and administrative tasks as outlined by study protocols. This may obtaining informed consent from participants, recruiting participants from hospitals and clinics, data management, and other administrative tasks as needed. They will receive thorough training and supervision from the Study Principal Investigator or their designated representative. This position offers an excellent opportunity for individuals with a passion for research and a desire to make a meaningful impact in the field of emergency medicine and in the treatment of substance use. General Program Activities: Attend weekly meetings with project Principal Investigators (PIs) to discuss project updates and coordinate activities. Participate in all study meetings, including conference calls. Assist the PI in coordinating with participating EMS Agencies, hospitals, clinics and other study partners. Serve as a study coordinator for select projects, scheduling program outreach activities to ensure progress and timelines are met. This includes organizing internal and external meetings, site visits, and special events. Assist with project-related activities, such as project management, compliance with UB and federal regulations, and data preparation for analysis. Be on call during scheduled periods for various research projects outside of regular business hours, including weekends, holidays, and evenings. Recruit, enroll and consent patients in studies. Assist in data collection and data management. Institutional Review Board ( IRB ) Related Activities: Assist the PI in preparing IRB documents, research protocols, and reports, and correspond with the IRB as necessary. The Department's Research Coordinator is also available to support IRB -related activities. Track the receipt and maintenance of all appropriate approvals from IRBs and other relevant committees required for project implementation. Grant Management Activities: Monitor requests for funding proposals to ensure the accuracy of grant submissions and adherence to requirements. Ensure deadlines are met for amendments, budget change requests, progress reports, and funding applications. Assist the PI with budget-related activities and budget development in consultation with the Department's Administration and Finance team. Coordinate with the Department's Administration and Finance team and University's Sponsored Projects Services to ensure payment for all project-related expenses. Ensure program data and progress are reported to funders and stakeholders and track related research output. Create and evaluate surveys and questionnaires. Note: The above list is not exhaustive. Other duties and responsibilities may be assigned based on the needs of the induvial studies/projects. Outstanding Benefits Package Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit - all in an effort to support your work-life effectiveness. We support your growth and development through our career coaching and training department and we qualify as a public service loan forgiveness organization. Learn more about the great benefits the University at Buffalo has to offer. About The University at Buffalo The University at Buffalo (UB) #ubuffalo is one of America's leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo . As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status. Minimum Qualifications Bachelor's degree plus 2-3 years of experience or equivalent combination of education and experience. Knowledge of medical terminology; good computer skills; good communication and organizational skills. Some positions may require license or certification. Experience in clinical research or patient care Eligible for credentialing through our hospital partners Preferred Qualifications Master's degree in health-related field Valid Driver's License Current New York State Nursing License (RN or LPN ), New York State AEMT certification, or New York State Paramedic Certification Experience in research coordination.

**Promote an accurate and meaningful database that clearly demonstrates the resources used in the patient's care. Act as an essential resource to the clinical team and collaborates extensively with Physicians/Providers, HIM coding team, Nursing, Patient Management, Quality Department and ancillary staff to perform concurrent analytical review of clinical documentation and coding data. Facilitates obtaining appropriate clinical documentation for any clinical conditions or procedures to support the appropriate severity of illness, expected risk of mortality, and complexity of care of the patient. The goal is to improve documentation of all conditions and treatments from point of entry to discharge,ensuring an accurate reflection of the patient condition in the associated DRG assignments, case-mix index, documentation/coded quality metrics, and reimbursement. Exhibits a sufficient knowledge of clinical documentation requirements, DRG assignment, and clinical conditions and/or procedures. Educate members of the patient care team regarding clinical documentation guidelines and impact, including attending Physicians, Advanced care practitioners, Residents/Medical students, Business Advisor's and other members of the health care team. Also responsible for audit review to identify potential documentation deficiencies in specific records and to identify clinical specialties that require focused interaction and physician/provider education. In addition, leads all service line provider engagement, relationship establishment and oversees ongoing documentation improvement initiatives including formal and informal education related to clinical documentation improvement to providers and the team. Oversees the general departmental orientation and development of new team members. Assist management in the generation and maintenance of analytic reports on routine basis and as needed. Responsible for additional assignments that require leadership abilities.** **Education And Credentials** Bachelors degree required. Registered Nurse required. Cert. Clinical Doc Specialist (CCS) required **Experience** **5 years of experience in Patient Management, acute care, medical/surgical or ICU/ED as a licensed Registered Nurse required. 5 years of experience in Clinical Documentation Specialist field, coding classifications systems such as, but not limited to, ICD- CM, AP-DRG, APR -DRG, MS-DRG required. Clinical Documentation Specialist duties and responsibilities required.** Working Conditions **Essential:** * Weight Requirement - Light (up to 20 lbs) **Job Details** Department: KH Clinical Documentation Standard Hours Bi-Weekly: 75.00 Weekend/Holiday Requirement: No On Call Required: No **With Rotation:** No **Scheduled Work Hours:** 7a-3p, 7:30a-3:30p, 8a-4p Work Arrangement: Hybrid Union Code: N00 - Non Union KH Requisition ID#: 12343 Grade: EX213 Pay Frequency: Bi-Weekly **Salary Range:** $34.84 -$47.91 *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. _Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_ **Position** Senior Clinical Doc Specialist **Location** US:NY:Buffalo | Corporate Administration | Full-Time **Req ID** null Equal Opportunity Employer Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences. Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.

This job is responsible for completing all Prior Authorization outbound call tasks and/or inbound triage case creations. In compliance with regulatory guidelines (e.g., NCQA, CMS), the incumbent informs the member and/or provider of the approval and/or denial of the requested authorization. ESSENTIAL RESPONSIBILITIES * Obtain call task from Utilization Management platform, perform verbal outbound call task requirement following a detailed script and desk level procedure, and appropriately log result within the platform. * Obtain triage task from Utilization Management platform and follow a detailed desk level procedure to enter the required fields to set up the case build (data entry) and set the urgency of the case creation for the Intake Coordinator. * Other duties as assigned or requested. EXPERIENCE Required * None Preferred * 1 year of Customer Service experience * 1 year of Call Center experience * 1 year of Healthcare experience SKILLS * Possess good written and oral telephonic communication skills * Ability to navigate through multiple systems simultaneously * Knowledge of administrative and clerical procedures and systems such as word processing, managing files and digital fax * Ability to interact well with peers, supervisors, and customers EDUCATION Required * High School Diploma Preferred * None LICENSES or CERTIFICATIONS Required * None Preferred * None Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office- or Remote-based Physical work site required Constantly Travel Required 0% - 25% Audible Speech Frequently Hear Frequently Position self or move lower on ground, under tables/desk, etc. Occasionally Climb Occasionally Drive Never Reach Occasionally Sedentary Position Constantly Move Occasionally Repetitive Motion Constantly Use Hands/Fingers to Handle or Feel (beyond data entry) Occasionally Vision - Distinguish Color Occasionally Vision - Far, near, Depth Perception Occasionally Lifting: up to 10 pounds Constantly Lifting: up to 20 pounds Occasionally Lifting: up to 50 pounds Never Lifting in excess of 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $19.01 Pay Range Maximum: $23.72 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Job Description Catholic Charities of Buffalo is hiring a full-time Clinic Supervisor for the Monsignor Carr Institute in Cheektowaga, NY (AppleTree Business Park). This role involves overseeing daily operations of OMH-licensed outpatient behavioral health clinics, providing administrative and clinical supervision, and ensuring high-quality client care. Catholic Charities is non-profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults. As a trauma-informed agency, we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all. Job Responsibilities Oversee daily clinic operations to ensure smooth and efficient functioning Supervise clinical staff, providing guidance, support, and performance evaluations Develop, implement, and review clinic policies and procedures for compliance with healthcare regulations Coordinate and manage patient care, including scheduling appointments and managing patient records Address and resolve patient complaints and issues to ensure high patient satisfaction Develop and manage the clinic's budget, including ordering and maintaining inventory of supplies Recruit, hire, orient, and train new clinic staff members; provide ongoing training and development for existing staff Ensure all clinical operations comply with local, state, and federal laws and regulations Maintain accurate records of patient treatment and progress Promote adherence to high ethical standards, consistent with the Catholic Charities' Corporate Compliance Program, Code of Ethics, legal mandates, labor laws, NYS Justice Center, NYS OMH, managing contractual regulations, and other accreditation standards Communicate regulations, standards, applicable policies, and procedures to team members and monitor compliance Utilize electronic medical record (EMR) database system reports/queries to monitor and manage productivity and quality clinical performance Respond to crises and high-risk/safety concerns; identify and implement corrective action as necessary Assist in developing and implementing continuous quality improvement (CQI) processes Provide coverage as needed to meet clinic and client needs; may hold a small caseload at times Minimum Qualifications Master's degree in social work, mental health counseling or Qualified Health Professional related field. Must hold a clinical license in NY State (LCSW/LMHC). At least three (3) years of post-master's degree experience providing direct treatment in a behavioral health setting. At least one (1) year supervisory experience preferred. Exceptional interpersonal and communication (oral and written) skills required. Demonstrated ability to engage, lead and maintain effective relationships with a clinical team Demonstrated agility, initiative, ability to work independently and efficiently (effective organizational and time management skills) and produce results In-depth familiarity with WNY community and continuum of human services (health, behavioral health and social services) systems, organizations and resources Fluent in various computer applications (e.g. Word, Excel), electronic database systems and electronic health records Experience with 10e11 EMR system a plus Requires travel - must possess valid NYS driver license and agency-required level of auto insurance coverage and be able to travel as needed within the eight county WNY region. Must be prepared to work a flexible schedule in order provide person-centered care and participate in agency-related activities/events that may take place outside of typical business hours. What We Offer 40 hours per week 13 paid holidays 25 PTO days per year (Pro-rated based on first year start date) Comprehensive health, dental & vision offerings for full-time Employer-paid life insurance for full-time Ancillary benefit offerings for full-time Flexible Spending Account (FSA) option for full-time Health Savings Account (HSA) when electing a high deductible health plan for full-time Employer-paid Employee Assistance Program (EAP) 403b Retirement Plan (Eligible after first pay period) with employer contribution after six months Applicants must reside in New York State to be considered. Compensation range may vary based on factors including but not limited to skills, education, location and experience. Apply today at: ************************************ As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact *********************. Job Posted by ApplicantPro

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people's quality of life by relieving the painful, yet highly treatable symptoms of vein disease-such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we're building the future of vein care-delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. New Clinic Opening April 2026!! As the Office / Clinic Manager, you will be the driving force behind a well-run clinic, responsible for the leadership, operations, and culture that define the patient and team experience. You'll manage daily administrative functions, lead and develop your team, and collaborate closely with physicians and clinical staff to ensure seamless, patient-first care. This role requires a strong operational leader who is proactive, service-oriented, and committed to driving performance and professionalism. You'll be expected to lead with integrity, manage through influence, and deliver results across people, process, and patient care. What You'll Do Oversee day-to-day non-clinical operations and front desk workflows Hire, onboard, train, and mentor new team members Evaluate staff performance and provide coaching, feedback, and accountability Lead weekly 1:1s, attend monthly leadership meetings, and participate in off-site quarterly team gatherings Own the clinic schedule-create and manage staffing coverage, approve PTO, and ensure appropriate support Communicate and implement updated policies and procedural changes Ensure customer service excellence and handle patient concerns with empathy and professionalism Serve as the first point of contact for all office-related issues and coordinate with upper management Manage supply ordering, inventory tracking, and monthly facility audits Monitor clinic cleanliness, organization, and building maintenance needs What You'll Bring Healthcare leadership experience required 2+ years of leadership or management experience Excellent communication skills-including active listening, clear delegation, and professional writing Proficiency in using scheduling, reporting, or office management tools A service-oriented mindset and the ability to resolve issues calmly and quickly Strong time management, multitasking, and organizational skills High school diploma or equivalent required Basic knowledge of medical terminology preferred Bilingual (Spanish/English) is a plus, not required Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Compensation Base Salary + Quarterly performance bonuses up to $2000.00 Schedule Full Time Monday - Friday Compensation for this role varies based on years of experience, skill set, and alignment with position requirements. Compensation:$60,000-$68,000 USD The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always - Every interaction should make our patients feel valued, heard, and cared for. Stronger Together - Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit - We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference - We're driven to improve lives through meaningful, measurable outcomes. Commitment to Growth - We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We're committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

The Department of Medicine within the Jacobs School of Medicine and Biomedical Sciences seeks a Research Program Assistant . In this role as a Research Program Assistant you will work under direct supervision of the Primary Investigator with recruitment, retention, data entry and collection. Job Duties/ Responsibilities: Recruitment and Retention Under the direction of the principal investigator, assist in enrolling patients in educational and social intervention research studies. Contact patients as required after initial contact to obtain additional information. Generate letters and mailers to prospective participants to share information on the study and/or study participants. Assist with maintaining contact with enrolled participant to ensure retention through texts, mailers, and phone calls. Compile outreach packets, recruitment flyers, mailings, and specimen collection kits when needed. Data Collection for Research Studies Under the direction of the principal investigator assist in performing patient screenings, initial visits, and follow-up visits. Assist with maintaining research logs and providing study updates to principal investigators on a regular basis. Order and maintain log of gift card/incentive cards to be distributed to study participants. Follow all Sponsor and IRB's policies and HIPAA regulations Support Department of Medicine Research Efforts Attend and participate in all assigned meetings and study activities. All other duties as assigned. Outstanding Benefits Package Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit - all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages . About The University at Buffalo The University at Buffalo (UB) #ubuffalo is one of America's leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo . As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status. Minimum Qualifications Bachelor's Degree in Science or Public Health field