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Case Management-Coordinator of Community Services II
Total Care Services, Inc. 4.5
Clinical coordinator job in Silver Spring, MD
Case Manager-Coordinator of Community Services II
Compensation: Base Salary: $67,000 per year. Potential Bonus: Up to $5,000 annually, $1,250 quarterly.
Job Type: Full Time
Work Schedule: 8:30am- 5:00pm, Monday through Friday (flexible as needed)
Work Environment: This is a hybrid position - work from your home office* with local community visits.
21 Years of Services - Helping Others Meet Life's Challenges.
High quality healthcare programs, services, and PEOPLE LIKE YOU!
Exceptional Benefits (Medical - Kaiser, Dental and Vision - Mutual of Omaha, PTO, 401k, FSA, and company paid Short Term Disability & Life and Accidental Death and Dismemberment and a host of other voluntary benefits to select from)
At Total Care Services, Inc., a non-profit organization, we offer more than just a chance to make a significant impact in our community. As a participant in the Public Service Loan Forgiveness (PSLF) Program, joining our team means you're also eligible to apply for loan forgiveness, empowering you to serve with financial peace of mind.
Total Care Services, Inc. (TCS) is seeking dedicated and compassionate individuals to join our team as Case Manager in our Coordination of Community Services program. The Coordinator of Community Services II (CCS II) will work with the Program Support Supervisor to manage the Person-Centered-Plans (PCP), Comprehensive Assessment (CA), and Supports and Services Planning Tool (SSPT). The CCS II will thoroughly understand the PCP, CA, and SSPT processes and timelines required by Federal and State compliance regulations. As a Case Manager, you will play a crucial role in supporting individuals with intellectual and developmental disabilities and their families in Maryland.
As a Case Manager (CCSII), you will:
Work collaboratively with clients and their families to identify needs, goals, and preferences
Provide information about community resources and support services
Empower clients to make informed choices and plan for their future
Assist clients in accessing service delivery systems, resources, and supports
Monitor and evaluate services to ensure they meet clients' needs and preferences
Carry a caseload of at least twenty-five (25) persons served, complete and document a minimum of thirty (30) billable units a day (or one hundred (150) units per week) within Long Term Services and Support System (LTSS) Maryland for activities completed on behalf of eligible persons.
Manage and complete all assigned Person-Centered-Plans (PCP) and Supports and Services Planning Tools (SSPT).
Pair up with CCS I teams and Program Supervisors to provide support.
Act as a backup in the absence of CCS I and PCP Manager/Scheduler.
Assist with continuous improvement projects such as training and/or initiatives.
Attends weekly supervision with the Program Support Supervisor.
Qualifications:
Master's degree preferred; Bachelor's degree in human services required.
Case management: 2 years (Required)
Community engagement: 2 years (Required)
Must be a licensed driver and have own transportation with valid insurance.
Must be able to drive to and from meetings throughout the state of Maryland.
Knowledge of Home and Community Based Waiver Services and the developmental disabilities field.
Mandatory COVID-19 Vaccination Policy applies to all employees.
Must be a U.S. citizen or alien who is lawfully authorized to work in the United States.
Must be proficient with Microsoft 365 Word, MS Excel, PowerPoint, Outlook, TEAMS, and all other applications.
Must have excellent oral and written communication skills.
Must have excellent analytical skills and possess the ability to perform statistical analysis of aggregate data.
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Total Care Services, Inc.
is committed to equal employment opportunity and to compliance with federal, state, and local laws governing non-discrimination. Total Care Services, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
$67k yearly 13h ago
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Veterinary Clinic Coordinator
Loudoun County Government 4.0
Clinical coordinator job in Leesburg, VA
Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's
The Loudoun Difference
.
Welcome and thank you for your interest in employment with Loudoun County Government!
ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.
Introduction
Loudoun County Animal Services is a progressive public animal services agency that provides veterinary services, humane education, animal sheltering, and humane law enforcement for more than 440,000 residents in our community in Northern Virginia (outside of the Washington, DC area) and receives around 2,500 animals annually. Our staff works in a bright, modern facility (opened in 2021) that was the first public animal shelter in the United States to meet 100% of the Association of Shelter Veterinarians' Animal Shelter Guidelines. We prioritize a meaningful, collaborative, and positive work culture and are committed to providing high quality veterinary care to those animals in our care. Compensation is competitive, the comprehensive benefits package is excellent (including continuing education, pension, healthcare and retirement), and every day offers the opportunity to engage in meaningful public service.
Job Summary
Loudoun County Animal Services (LCAS) is hiring for the new role of Veterinary ClinicCoordinator. This position will handle all aspects of administration and coordination of our onsite veterinary clinic and offsite public outreach veterinary services. LCAS has a medical team comprised of 2 full time veterinarians, four veterinary technicians and we are expanding our outreach programs which already provide low-cost vaccines, free microchips and low cost spay/neuter for nearly 2,600 publicly owned pets each year in addition to our shelter animals. Licensed veterinary technician is strongly preferred.
Core components of this position include:
Supporting the daily operations of the veterinary team, including staff scheduling and work assignments, maintaining sufficient inventory of medicines and other clinic supplies, scheduling maintenance of clinical equipment, and tracking of continuing education records required for veterinarians and licensed veterinary technicians.
Overseeing all aspects of operations for public clinics which provide accessible low-cost vaccines to up to 150 clients in a morning, or up to 20 spay/neuter surgeries in a day.
Coordinating with relevant staff to schedule medical care and procedures for animals in department custody, in the shelter and foster homes.
Overseeing all aspects of public clinic services, including scheduling, staffing, stocking supplies, as well as preparation of waivers, animal records, and data entry.
Managing veterinary team budget, processing purchase orders, receipts, bills, invoices and related spreadsheets.
The successful candidate will:
Have knowledge of veterinary medicine, the Veterinary Practice Act as well as state and local laws governing veterinary clinics and animal shelters.
Be skilled in the care of animals, including the ability to perform veterinary technician tasks and procedures, such as giving injections for the purpose of euthanasia.
Have excellent written and verbal communication skills, be proficient in computer programs and handle large volumes of data entry accurately.
Be team-oriented and enjoy working with people as much as with animals and have the ability to self-start and make leadership decisions.
Interested applicants are encouraged to include a cover letter with their application. This position works weekends with a typical schedule of Tuesday through Saturday and is eligible for a $2,000 relocation incentive for qualified candidates.
Hiring salary commensurate with experience.
Minimum Qualifications
Position requires any combination of education and experience equivalent to an Associate's degree and two (2) years of related work experience in a veterinary clinic or animal shelter.
Preferred Qualifications:
Virginia Licensed Veterinary Technician
Spanish bilingual - proficiency incentive available
Job Contingencies and Special Requirements
Must possess a valid driver's license and good driving record. Successful candidate will undergo criminal, credit and DMV background checks, as well as pre-employment physical exam with drug screening. Must be able to be listed on facility DEA license to oversee controlled substances. Candidate will be required to obtain certifications in Fear Free, CPR, First Aid, and FEMA ICS 100, 200, 700, and 800, as well as certification to perform humane euthanasia within 6 months of hire.
Animal Services is a physically demanding occupation, with the potential for exposure to infectious diseases, viruses, noxious fumes and chemicals, as well as risk of injury. A rabies pre-exposure vaccination series will commence immediately upon hire unless proof of prior vaccination is provided. Candidate should not have allergies to, or fear of, common companion animal species, including cats, dogs, reptiles, guinea pigs and rabbits. Knowledge of and experience with handling dogs, cats, and other companion animals required.
$54k-71k yearly est. 5d ago
Clinical Research Coordinator
Actalent
Clinical coordinator job in Gaithersburg, MD
This role involves working with individuals diagnosed with acute conditions such as schizophrenia, bipolar disorder, PTSD, OCD, anxiety, and depression. You will be responsible for conducting a variety of clinical and neurocognitive test evaluations as well as interviews and ratings specific to the study protocol.
Responsibilities
+ Perform interviews and ratings on study subjects to assess current levels of functioning and develop a clinical impression of the subject's psychiatric state throughout the study duration.
+ Administer neurocognitive assessments to subjects with various central nervous system indications.
+ Complete and submit subjects' clinical intake forms, detailing psychiatric history, to the study team as specified.
+ Evaluate and complete subject eligibility and screening forms; liaise with medical monitors regarding subject inquiries.
+ Conduct telephone screenings and pre-screenings with potential study candidates.
+ Adhere to confidentiality policies, informed consent procedures, and study subject rights.
+ Familiarize and comply with Good Clinical Practices and ethical guidelines pertinent to clinical trials.
+ Understand and adhere to FDA regulations related to clinical trials.
+ Review medical history and reconcile discrepancies in medical records, preparing notes for the Principal Investigator as needed.
+ Complete Study Guides and assist with Study Launch processes.
+ Assist the team in managing and assessing adverse events to ensure subject safety.
+ Support recruitment efforts and mentor staff as needed.
+ Assume additional duties and responsibilities as assigned.
Essential Skills
+ Experience in clinical assessment and psychological evaluations.
+ Familiarity with acute psychiatric diagnoses such as schizophrenia, depression, anxiety, bipolar disorder, PTSD, and OCD.
+ Strong understanding of clinical research protocols and procedures.
Additional Skills & Qualifications
+ Master's degree or Foreign Medical graduate with over 10 years of clinical rating experience for clinical research.
+ Open to individuals without prior clinical research experience but should not have experience limited to Autism assessments.
Work Environment
This position is located on-site in Gaithersburg, MD. The role involves managing anywhere from 3 to 7 studies, depending on the number of patients per study, and seeing 1 to 4 patients per day based on the type of scales being used.
Job Type & Location
This is a Permanent position based out of Gaithersburg, MD.
Pay and Benefits
The pay range for this position is $65000.00 - $85000.00/yr.
Benefits Package available Client observes 7 holidays annually including: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving and Christmas
Workplace Type
This is a fully onsite position in Gaithersburg,MD.
Application Deadline
This position is anticipated to close on Jan 29, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$65k-85k yearly 2d ago
Clinical Research Coordinator - Bilingual
Kelly Science, Engineering, Technology & Telecom
Clinical coordinator job in Bethesda, MD
Clinical Research Coordinator - NIH - Bethesda, MD
Kelly Government Solutions (KGS), a trusted provider of workforce solutions to the federal government, is seeking three (3) part-time Clinical Research Coordinators to support the National Institute of Allergy and Infectious Diseases (NIAID), Laboratory of Immunoregulation (LIR) at the National Institutes of Health (NIH) in Bethesda, Maryland.
Location: Bethesda, MD (within 50-mile radius)
Hours: ~20 per week | Telework: Possible with approval
Are you passionate about advancing medical research and helping patients access life-changing clinical trials?
Pay: Starting at $24.98 per hour
What You'll Do
Be the bridge between clinics, clinicians, and NIH, ensuring smooth patient recruitment for ongoing and new clinical trials.
Share trial information and distribute advertisements through approved, non-social media channels.
Support native and non-native English-speaking patients, guiding them through the onboarding process with clarity and care.
Coordinate local transportation and assist patients with required documentation for admission.
Escort non-native speakers through the NIH gateway for a seamless experience.
Provide accurate information on supplementary licensed medical care.
Track and report recruitment activities, patient arrivals, and any challenges.
Collaborate with clinicians, nurses, and scientists to ensure high-quality trial participation.
What We're Looking For
Education: Bachelor's or Master's degree OR 3+ years of relevant clinical experience.
Experience:
At least 3 years recruiting patients for clinical trials (including bilingual populations).
Proven success with patient onboarding and retention in clinical settings; NIH experience strongly preferred.
Comfortable working with chronically ill or high-risk patients.
Skills:
Fluent in Spanish (required).
Organized, detail-oriented, and able to handle sensitive documentation with discretion.
Strong communicator who thrives in both independent and team settings.
Flexibility: Willing to work variable hours and travel locally as needed.
Why You'll Love This Role
Make a direct impact on cutting-edge clinical research.
Collaborate with world-renowned scientists and healthcare professionals.
Be part of a mission-driven environment dedicated to improving patient care and advancing medical discovery.
Enjoy the support and resources of Kelly Government Solutions.
Ready to Apply?
Submit your resume
Include references and any documentation showcasing your experience in patient recruitment and coordination.
Highlight your Spanish fluency and relevant clinical research work.
Why Kelly Science & Clinical?
Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world's most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals-it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.
KGS is proud to be an equal opportunity employer in support of NIH.
$25 hourly 4d ago
NURSE COORDINATOR
Lifebridge Health 4.5
Clinical coordinator job in Baltimore, MD
Baltimore, MD SINAI-HOSPITAL SINAI POST DISCHARGE Full-time - Day shift - 8:00am-4:30pm Staff NURSE 91660 $38.20-$59.21 Experience based Apply Now Save Job Saved Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
The Post‑Discharge Clinic at Sinai Hospital is part of an innovative care model designed to support patients in the critical period immediately following hospital discharge. Staffed by advanced‑practice providers (Nurse Practitioners or Physician Assistants), this clinic plays a pivotal role in ensuring safe, smooth transitions from inpatient care to outpatient recovery.
The Nurse Coordinator, performs in collaboration with appropriate clinical personnel, participates in the coordination of clinical practice activities in the office through the development and implementation of educational and orientation programs and clinical problem-solving.
Key Responsibilities
:
Works as a collaborative member of the clinical team to ensure quality clinical services and patient care operations.
Initiates communication resulting in efficient delivery of patient care. Participates in the development, implementation and presentation of ongoing educational and patient care programs utilizing the nursing process.
Coordinates assignments of preceptors for new personnel and provides clinical guidance and support as needed
Requirements
:
One (1) - Three (3) years experiences
Bachelor of Science in Nursing required
Basic Life Support
Certified Diabetes Care and Education Specialist
Registered Nurse License - Current Maryland license or eligibility to obtain Maryland license.
Additional Information
What We Offer:
Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth
: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support:
A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits
: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.
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$78k-93k yearly est. 1d ago
Clinical Specialist
U.S. Renal Care, Inc. 4.7
Clinical coordinator job in Bethesda, MD
Candidate must live in the state of Maryland and support US Renal Care clinics in the region.
The Clinical Specialist (CS) is responsible for positively impacting regulatory standards and clinical outcomes of clinics in an assigned geographic region. The CS is also responsible for the training of new employees and current clinical staff. The CS will also be responsible for conducting in-services and review classes, ensuring that the clinics have properly trained staff that meet regulatory standards and provide quality patient care. The CS reports directly to the next level of clinical management which may be the Director of Clinical Operations or Vice President of Clinical Operations/Services, depending on the region/demographics or responsibilities.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
GROWTH
· Responsible for overseeing overall clinical operation of assigned clinics from regulatory and growth perspective in accordance with Company goals.
· Assist in clinical operational development and transition of new or acquired clinic(s) as needed or requested.
· Assess and integrate clinical policy and regulatory requirements in acquired clinic(s).
· Demonstrate effective use of company resources, i.e. supplies, safety and risk reduction, and best support methodologies.
· Work with Administrators and regional management toward the achievement of monthly, quarterly and annual projections based on clinical outcomes and management objectives.
· Perform duties as assigned to meet the patient care or operational needs of assigned clinics.
OUTCOMES
· Assist with developing, implementing and monitoring of quality of care processes for program regulatory compliance in accordance with Company goals.
· Ensure clinical processes in assigned USRC facilities are maintained in accordance to company policy and federal, state and local regulations.
· Assist with developing, implementing, and improving quality and productivity goals and measures.
· Work with Administrators and regional management to ensure optimal patient care and regulatory compliance.
· Remain current with dialysis industry and technology.
· Assist with program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics.
OPERATIONAL
READINESS
OPERATIONAL
READINESS
(cont.)
· Knowledge of and remain current with federal, state, local laws and regulations.
· Assure that assigned clinics are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies by conducting internal clinical reviews.
· Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.
· Assist Administrators and regional management with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys.
· Provide follow up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & state specific).
· Assure compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes.
· Evaluate patient care data to ensure that care is provided in accordance with clinical guidelines and organizational performance standards.
· Assist with developing, implementing and monitoring of clinical, education and QAPI policies.
· May assist with policy/procedure revisions and dissemination of new and revised policies.
· Know and understand the function and safe operation of water treatment equipment and related mechanical and electrical systems.
· Be familiar with all emergency equipment and emergency operational procedures.
· Use appropriate safety measures including personal protective equipment as necessary.
· Be familiar with OSHA regulations.
PARTNERSHIPS
· Understand, lead and promote the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
· Communicate with clinical operations management and regional management on a consistent basis regarding the status of each clinic in the region.
· Communicate completion status of Plans of Correction for internal and external surveys to Administrators, regional management and clinical operations management.
· Maintain collaborative working relationship with Administrator(s) and regional management. Partner with Administrator(s) and regional management to ensure clinic needs are met.
· Maintain a positive/collaborative relationship with physicians, state agencies and the community.
· Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
· Respond effectively to inquiries or concerns.
STAFF DEVELOPMENT/ RETENTION
· Ensure all clinical staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
· Orient and mentor Administrators in the QAPI process, outcomes, education programs and operational readiness in accordance with USRC practices.
· Review IntraLearn assignments and compliance reports; communicate results to facility management as needed.
· Coordinate and conduct PCT certification review programs, CPR certification training (if required), and ongoing mandatory continuing education.
· Perform clinical education of new hires as needed or requested.
· Provide clinic based in-service programs as needed or requested.
· Coordinate and conduct charge nurse training and preceptor training programs as directed.
· Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
· Effectively communicates expectations; accepts accountability and holds others accountable for performance.
$47k-84k yearly est. 3d ago
Clinical Review Specialist
Healthcare Legal Solutions LLC
Clinical coordinator job in Washington, DC
This position is responsible for maintaining proper clinical review and interpretation of medical records and claim documentation to assist with the appeals of denied insurance claims including drafting appeal letters based on clinical judgment and knowledge.
DUTIES AND RESPONSIBILITIES:
Utilizes TimeMatters to obtain work assignments and communicates claim notes in a clear, concise manner.
Examines and interprets medical records and claim documentation (such as EOBs and UB-04s) to appeal denied insurance claims for inpatient and outpatient services.
Applies clinical judgment and knowledge for medical necessity, admission, and other clinical reviews.
Drafts, reviews, and revises appeal letters, including from other staff.
Confirms that the correct letter format, guidelines, and argument were used.
Confirms letters are logical and easy to comprehend.
Ensures all necessary attachments are noted and included with appeal.
Confirms the page number citations correspond with the medical record.
Turns around high dollar and/or short deadline cases in a timely manner.
Sends all appeals, follows-ups, and other forms of documentation within timely filing periods.
Abides by all HIPAA and other compliance rules and regulations.
Assists with development of clinical training materials for other staff.
Assists with clinical training of other staff.
Performs other related duties as assigned by management.
QUALIFICATIONS:
Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
Certificates, licenses and registrations required:
licensed as a Registered Nurse (including RN, APRN, CRNP), Nurse Practitioner (including CNP, LNP, NPC), Physician Assistant, Physician, or other qualified healthcare provider.
Other skills required :
Knowledge in health, knowledge of current practices and documentation requirements regarding the care and treatment of the population served.
Knowledgeable of HIPAA.
Knowledge of administrative and data systems, procedures and processes for improving program effectiveness and efficiency.
Knowledge of data collection, compilation, and reporting.
Ability to prepare clear and concise reports.
Ability to train, consult, and present improvement recommendations to staff, committees, and others.
Ability to evaluate and analyze systems problems and make recommendations for corrective actions.
Please remove paragraph before using in Workplace
COMPETENCIES: Select which competency categories are necessary for this position. We strongly recommend diversity and ethics to be included in each . Then select an additional 3-5 of the most critical competencies for the specific job title.
Please note: You may remove complete statements and complete sub-title sections however the verbiage/content may not be altered nor can wording be inserted as this is standard in all ADP Job Descriptions and are compliant.
COMPETENCIES:
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Business Necessity - The needs of the employer may be dependent on responding to and anticipating rapidly changing external and internal demands in all aspects of how business is conducted. This may include, but is not limited to, organization structure, finances, goals, personnel, work processes, technology, and customer demands. Therefore, it may become necessary to make modifications to how business is conducted, and work is accomplished, with minimal or no advance notice to employees. Accordingly the employee must be capable of adapting, with minimal or no advance notice, to changes in how business is conducted, and work is accomplished, with no diminishment in work performance.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
External Working Relationships - Develops and maintains courteous and effective working relationships with clients, vendors and/or any other representatives of external organizations.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
$44k-83k yearly est. Auto-Apply 60d+ ago
Program Clinic Manager
Kaleidoscope ABA Therapy Services
Clinical coordinator job in Fairfax, VA
Job DescriptionLocation: Fairfax, VA 22030Date Posted: 12/30/2025Category: Center BasedEducation: Bachelors Degree
Title: Program Operations Manager Join an established - and growing - organization as Kaleidoscope ABA looks for its newest addition to the team- as an Operations Manager. The Program Operations Manager position is an integral part in Kaleidoscope ABA's mission to deliver therapeutic services to children with autism.
Summary:
The Program Operations Manager will be involved in many facets of the business including day-to-day management, recruitment, scheduling, customer service, reporting and general administrative tasks in support of the Center's operations. Additionally, they maintain accurate records related to the staffing and delivery of service for each case as well as assist in the creation, maintenance, and management of a master schedule, adequately staffing clinical cases according to the budgeted hours per client as authorized by the client's insurer. The Operations Manager will support HR, Operations, and the Clinical department as well their respective functions, acting as a reliable source of information to staff, clients, peers, and management. They will be the liaison between the administrative and clinical staff and act as the primary point of contact regarding case assignment and staff availability. Additional duties may be assigned based on the needs of the company.
Benefits & Advantages:
> Medical, Dental, and Vision Insurance through United Healthcare.
> Paid Time-Off, to include Vacation, Sick, and 8 Paid Holidays.
> Long-Term Disability and Life Insurance.
> 401k with a 6% match and a two-year vesting schedule.
> Weekly Pay each Thursday.
Job Qualifications:
> To perform this job successfully, the individual must be able to perform each essential duty satisfactorily, be able to react to change productively, and handle other essential tasks as assigned. The individual must possess professional knowledge and experience regarding scheduling and skills pertinent to operations.
> Display a high standard of ethical conduct and respect confidentiality principles.
> Exhibit honesty and integrity.
> Work and communicate with internal and external clients to meet their needs in a polite, courteous, and cooperative manner.
Education:
" Bachelor's Degree or equivalent work experience.
" Bachelor's degree in Marketing, Business Administration, or Healthcare, preferred.
Experience:
" 1-2 years medical, dental, therapy, PT, OT office (or similar) administration or scheduling required.
" 3-5 years experience preferred.
" Prior Practice Managers are encouraged to apply.
Skills & Abilities:
> Strong rapport-building skills, especially on the phone.
> Sense of urgency.
> Ability to work independently towards assigned goals.
> Excellent time management and organization skills.
> Ability to manage multiple tasks, prioritize tasks, and meet deadlines.
> Attention to detail.
> The ability to administer processes across the company consistently.
> Superb communication skills.
> Able to work collaboratively with ABA personnel.
> Ability to listen and communicate well with management, staff, and families/clients.
> Professional appearance and presentation required.
Computer Skills:
> Proficient in Microsoft Office applications including Word, Excel, and PowerPoint is an essential skill.
> Proficiency in using email and Outlook.
> Ability to keep accurate records, work in the database, use Excel, and track processes accurately.
> Ability to use Zoom meeting and Go To Meeting software.
> Ability to learn ReThink software within 30 days.
Working Conditions:
> Exposure to constant or intermittent sounds is sufficient to cause distraction.
> High demand for telephone work.
> Considerable stress may occur at times due to the pressure of meeting deadlines.
> Hours of work: 8:30a to 5:00p; must fulfill the duties of the position regardless of the number of hours worked. May vary depending on current recruitment projects. See offer letter for assigned hours. May be changed at any time based on changing company needs.
> Performing these duties on a full-time basis is an essential function of this position.
> Must have the ability to read and respond to emails and accept calls outside of work hours.
Kaleidoscope Family Solutions ABA and its subsidiaries and affiliates do not discriminate and are Equal Opportunity Employers.
Title: Program Clinic ManagerClass: Program ManagerType: PERMANENT ONLYRef. No.: 1300284-9BC: #KFS210
Company: Kaleidoscope Family Solutions ABA, IncContract Contact: HQ CareersOffice Email: ****************** Office Phone: 877-ABA-0399Office Address: 950 E Haverford Road, Suite 100A, Bryn Mawr, PA 19010
About Us: Responding to this post or registering on the KFSABA.org website is for information transfer only and is not an application, employment offer or commitment. When and if opportunities are presented, you may accept or decline such opportunities at your sole discretion. Further steps are required to complete your registration with the Kaleidoscope Family Solutions ABA, Inc. dba Kaleidoscope ABA. We appreciate your interest in our agency and look forward to meeting with you.
$71k-112k yearly est. Easy Apply 20d ago
Research Administrator
George Mason University 4.0
Clinical coordinator job in Manassas, VA
Department: College of Science
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Work Schedule: 20 hours per week
Workplace Type: On Site Required
Hourly Rate: $21 to $30 per hour, depending on experience
Criminal Background Check: Yes
About the Department:
The George Mason University School of Systems Biology (SSB), within the College of Science (COS), invites applications for a part-time Research Administrator in the Kashanchi Research lab. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages applicants who will enrich Mason's academic and culturally inclusive environment.
George Mason University College of Science (Mason Science) is committed to advancing inclusive excellence and fostering an environment free from discrimination, harassment, and retaliation throughout our STEM community. At Mason Science, our values include cultivating an organizational culture that promotes belonging, respect, and civility. We believe that varied opinions, cultures, and perspectives are what provides vibrancy, innovation, and growth to an academic community. By prioritizing cultural responsiveness in academics, teaching, research, and global engagement, we strive to attract faculty and staff who exemplify the Mason Science mission and vision.
About the Position:
The Research Administrator will be focused on gathering and collecting research data, data analysis, and a wide variety of written materials including manuscript writing, grant proposals, and research summaries. Scientific writings will also include assisting with the preparation and submission of research, service, training, and other proposals to support the activities of George Mason University. This will involve coordination of large amounts of data with individuals in research labs, and the maintenance of records and generation of reports and scientific writing needs (e.g., journal articles, white papers, etc.).
The part-time position starts at 20 hours per week. The hourly rate is $21 to $30 per hour, depending on experience.
Responsibilities:
The position will be focused on gathering and collecting research data, data analysis, and a wide variety of written materials including manuscript writing, grant proposals, and research summaries. Scientific writings will also include assisting with the preparation and submission of research, service, training, and other proposals to support the activities of George Mason University. This will involve coordination of large amounts of data with individuals in research labs, and the maintenance of records and generation of reports and scientific writing needs (e.g., journal articles, white papers, etc.).
Required Qualifications:
Bachelor's degree in Biology from an accredited college/university is required;
At least two years of experience in scientific manuscripts, or other technical reports;
Experience using applications such as Microsoft Word, Excel, and PowerPoint; and
Must have exceptional communication and technical writing skills, including technical editing, to facilitate preparation and editing of grant proposals.
Preferred Qualifications:
Master's degree in Biology.
Instructions to Applicants:
For full consideration, applicants must apply for the
Research Administrator
at ********************** complete and submit the online application to include three professional references with contact information; and provide a cover letter and resume for review.
Posting Open Date: December 10, 2025
For Full Consideration, Apply by: January 5, 2026
Open Until Filled?: Yes
$21-30 hourly 40d ago
Licensed Clinical Program Manager - Jordan House (LICSW/LPC)
Some (So Others Might Eat
Clinical coordinator job in Washington, DC
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.
Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $75,000.00 to $85,000.00 and may be commensurate with experience.
Position Description: The Program Manager oversees the clinical treatment of crisis stabilization clients from screening/admission through discharge. Supervises Behavioral Health Technicians to ensure their skill development as well as the quality of client services. Provides for continuity of care with external treatment team members and referral sources.
Position is located at Jordan House on North Capitol Street, NW, Washington, DC. Jordan House is a Crisis Stabilization Program, which is an alternative to psychiatric hospitalization for clients.
Schedule: Monday - Friday 8:00 am - 4:30 pm with one remote day per week; on-call after hours required
Required: Master's Degree; 3-5 years' experience in Mental Health treatment services
Required License/Certification: LICSW or LPC by the District of Columbia Department of Health; CPR/First-Aid, Driver's License
Expected Contributions: Program Management
* Utilizes a trauma-informed care approach in every aspect of client care.
* Provide comprehensive clinical oversight for client treatment, ensuring that screening/admission, treatment planning, and discharge planning align with low-barrier, high-quality care.
* Provide clinical guidance and support for staff through individual and group supervision and in-the-moment training opportunities.
* Review, audit, and sign off on documentation in clients' charts for accuracy, compliance with regulations, and best practices.
* Participate in a rotating on-call supervisor schedule to support staff outside of regular business hours.
Expected Contributions: Clinical Treatment Services
* Provide clinical support to clients as needed or assigned
* Perform clinical screenings and assessments at intake, discharge, and as clinically indicated
* Complete authorizations and requests for extensions of treatment and care in the Comagine system
* Coordinate and participate in client treatment team meetings
* Provide emergency crisis support to clients, as required
* Review and approve billable clinical notes, assessments, and clinical documentation completed by BHTs and the Care Coordinator
* Coordinate SUD and RSS support and services with the SUD team for clients with Co-Occurring disorders
* Ensure quality and accuracy of resident treatment documentation
* Coordinate SUD and RSS support and services with the SUD team for clients with Co-Occurring disorders
* Assist with critical incident debriefs and resident care transitions
* Support discharge planning and post-discharge coordination with Clinical Care Coordinators
Supervisory:
* Ensure appropriate staffing levels, evaluate, hire, and train new employees.
* Contribute to budget development and ensure the budget complies with SOME's financial reporting requirements.
* Contribute to strategy development and strive to improve departments' performance and functions; assist in the development of standards and goals as appropriate.
* Schedule staff work hours as needed and monitor for time and attendance; approve timecards and requests for leave.
* Provide coaching and training for all staff, assist staff with work processes and policies, and encourage opportunities for professional development.
* Ensure billable services are processed in compliance with SOME regulations and other relevant regulatory bodies.
Knowledge, Skills, and Abilities:
* In-depth knowledge of mental health issues, trauma-informed care, and crisis intervention skills
* Action-oriented
* Analytical skills
* Time management skills
* Organized with an attention to detail
* Mission-driven
* Excellent verbal and written communication skills
* Proficient with MS Office, including Word, Excel, and Outlook
Reports To: Program Director, Jordan/Mary Claire House
Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site
Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.
Closing Date: Open Until Filled
To Apply: Go to our career page at
$75k-85k yearly 47d ago
Licensed Clinical Program Manager - Jordan House (LICSW/LPC)
Some, Inc.
Clinical coordinator job in Washington, DC
Job Description
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.
Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $75,000.00 to $85,000.00 and may be commensurate with experience.
Position Description: The Program Manager oversees the clinical treatment of crisis stabilization clients from screening/admission through discharge. Supervises Behavioral Health Technicians to ensure their skill development as well as the quality of client services. Provides for continuity of care with external treatment team members and referral sources.
Position is located at Jordan House on North Capitol Street, NW, Washington, DC. Jordan House is a Crisis Stabilization Program, which is an alternative to psychiatric hospitalization for clients.
Schedule: Monday - Friday 8:00 am - 4:30 pm with one remote day per week; on-call after hours required
Required: Master's Degree; 3-5 years' experience in Mental Health treatment services
Required License/Certification: LICSW or LPC by the District of Columbia Department of Health; CPR/First-Aid, Driver's License
Expected Contributions: Program Management
Utilizes a trauma-informed care approach in every aspect of client care.
Provide comprehensive clinical oversight for client treatment, ensuring that screening/admission, treatment planning, and discharge planning align with low-barrier, high-quality care.
Provide clinical guidance and support for staff through individual and group supervision and in-the-moment training opportunities.
Review, audit, and sign off on documentation in clients' charts for accuracy, compliance with regulations, and best practices.
Participate in a rotating on-call supervisor schedule to support staff outside of regular business hours.
Expected Contributions: Clinical Treatment Services
Provide clinical support to clients as needed or assigned
Perform clinical screenings and assessments at intake, discharge, and as clinically indicated
Complete authorizations and requests for extensions of treatment and care in the Comagine system
Coordinate and participate in client treatment team meetings
Provide emergency crisis support to clients, as required
Review and approve billable clinical notes, assessments, and clinical documentation completed by BHTs and the Care CoordinatorCoordinate SUD and RSS support and services with the SUD team for clients with Co-Occurring disorders
Ensure quality and accuracy of resident treatment documentation
Coordinate SUD and RSS support and services with the SUD team for clients with Co-Occurring disorders
Assist with critical incident debriefs and resident care transitions
Support discharge planning and post-discharge coordination with Clinical Care Coordinators
Supervisory:
Ensure appropriate staffing levels, evaluate, hire, and train new employees.
Contribute to budget development and ensure the budget complies with SOME's financial reporting requirements.
Contribute to strategy development and strive to improve departments' performance and functions; assist in the development of standards and goals as appropriate.
Schedule staff work hours as needed and monitor for time and attendance; approve timecards and requests for leave.
Provide coaching and training for all staff, assist staff with work processes and policies, and encourage opportunities for professional development.
Ensure billable services are processed in compliance with SOME regulations and other relevant regulatory bodies.
Knowledge, Skills, and Abilities:
In-depth knowledge of mental health issues, trauma-informed care, and crisis intervention skills
Action-oriented
Analytical skills
Time management skills
Organized with an attention to detail
Mission-driven
Excellent verbal and written communication skills
Proficient with MS Office, including Word, Excel, and Outlook
Reports To: Program Director, Jordan/Mary Claire House
Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site
Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.
Closing Date: Open Until Filled
To Apply: Go to our career page at *********************************************** and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.
SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.
SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org.
This contact information is specifically for accommodation requests and does not pertain to application status inquiries.
To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.
$75k-85k yearly 18d ago
Clinical Research Associate 1
Allen Spolden
Clinical coordinator job in Baltimore, MD
Responsible for providing Clinical Research support for all clinical trials. Under the direction of supervisor or designee, this position will serve as support for the clinical study team.
Essential Duties And Responsibilities
Participate and assist in design and preparation of protocols and case report forms.
Generate clinical SOPs, policies, charters, and plans according to US and international guidelines.
Participate in the evaluation of potential clinical sites according to established criteria of acceptability.
Responsible for procurement of budgets, contracts, regulatory documents, and other administrative documents as related to clinical research functions.
Initiate studies performing initiation site visits, arrange for shipment of clinical supplies, case report forms, and other necessary materials.
Conduct ongoing study monitoring, including frequent periodic site visits, protocol adherence checks, material handling procedures, inspection of study files, and related monitoring functions.
Prepare site visit reports with identification of key accomplishments, key issues for resolution and recommendations for follow -up actions for assigned study sites.
Conduct study termination visits, obtain final reports from investigators, and participate in the preparation of final reports for regulatory submission.
Assist with the maintenance of clinical archive and electronic files.
Other tasks as assigned.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BA, BS, RN, BSN or equivalent
Basic knowledge and adherence to GCPs
1 -2 years of clinical research experience or equivalent experience or training
Strong attention to detail
Ability to multi -task
Unquestionable integrity and highest ethical standards
Excellent written and verbal communication skills
Self -motivated, assertive, and driven
BenefitsDental, Medical, Vision, PTO and 401K
$57k-90k yearly est. 60d+ ago
Respiratory Clinical Specialist (Adult)
Inova Health System 4.5
Clinical coordinator job in Falls Church, VA
Inova Fairfax Hospital is looking for a dedicated Respiratory Clinical Specialist to join the team. This role will be full-time 40 hours per week variable shifts.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.
We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.
Job Responsibilities:
Identifies evidenced-based practices to incorporate into population standards of practice.
Assists with the implementation of research findings into clinical practice standards.
Provides leadership to ensure evidence-based practices are administered to relevant patient populations.
Serves as clinical consultant and expert resource to respiratory team members, leaders, other disciplines for a specified population to ensure optimal patient outcomes, demonstrating a holistic and caring approach to patient care.
Demonstrate leadership in decision-making, problem-solving, and teamwork, embodying characteristics of an advanced practice respiratory therapist.
Reviews and develops patient standards of practice and protocols to ensure evidence-based practice guidelines.
Additional Requirements:
Licensure - Valid/current license from the Commonwealth of Virginia as a Respiratory Therapist
Certification - Basic Life Support, One of the following Certifications: Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS) from AHA upon Start, or Neonatal Pediatric Specialist Respiratory Care (NRP) Upon Start dependent on patient population assignment as Clinical Specialist; Registered Respiratory Therapist (RRT) Upon Start
Experience - Five years of critical care or advanced respiratory experience in area of specialty
Education - Graduate of an accredited respiratory care program - CoARC (The Commission on Accreditation for Respiratory Car
$45k-80k yearly est. Auto-Apply 60d+ ago
Clinic Coordinator (Morning)
Rehab 2 Perform
Clinical coordinator job in Reston, VA
THE PLACE FOR YOU - Rehab 2 Perform is the work environment suited for individuals looking for a combination of athletics and health care. The R2P team provides physical therapy to help individuals in the community reach their greatest potential. For those looking to work on a team that is determined to empower all clients who walk in our doors, this is the place for you.
This ClinicCoordinator will oversee the daily operations of our clinic, communicate and delegate to other staff and effectively manage the physical therapists schedule. This individual must be able to efficiently multitask and be driven to provide outstanding customer service.
Normal work hours: 7 AM - 3 PM or 7:30 AM - 3:30 PM Monday-Friday:
Job Description:
Under the general and direct supervision of the Site Director, Physical Therapist, or Corporate Management, the ClinicCoordinator prepares the patient for treatment by collecting payments and paperwork; performs the housekeeping duties of the department/facility; and oversees the daily operations of the clinic. Responsibilities and Duties
Verification of Insurances and Authorizations of visits
Delegation and Coordination of Tasks with other ClinicCoordinators, Physical Therapists, Site Directors and Corporate Management
Accurately enter charges (copays, co-insurance and bill payments). Review of daily patient payments
Preparation and Coordination of In-Services and Events with Site Director and Corporate Management
Performs clerical duties, such as taking inventory, ordering supplies, answering the telephone or taking messages. Assists patients with paperwork when necessary
Communicate arrival of clients and help ensure timeliness of sessions
Multi-tasking of job tasks and responsibilities with the ability to complete in an expected time frame
Maintains a neat and organized workspace and ensures cleanliness within the facility
Understanding and assisting in the patients plan of care in regards to scheduling appointments, lost patients, and pro-actively rescheduling appointments
Follows up and reviews daily reports and proactively communicates the need for a prescription, authorization / referral / precertification to ensure there are no delays with patient care
Compensation, Benefits & Equal Employment Opportunities
Pay range based on experience. Health Insurance benefits (Medical, Dental, Vision) will be presented to full time employees, including a $300 monthly stipend for those who enroll in medical benefits. Investment options are available through a 401k plan, following six (6) months of employment and 500 hours worked with Rehab 2 Perform. Full time staff receive a minimum of 10 paid days off and seven (7) paid holidays per year. Vacation increases incrementally with longevity with the company. Opportunity for growth & promotion.
Rehab 2 Perform provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rehab 2 Perform complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Rehab 2 Perform expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rehab 2 Perform's employees to perform their job duties may result in discipline up to and including discharge.
Qualifications
Qualifications and Skills
Experience with Electronic Medical Records (EMR) and scheduling software
Accurately and Efficiently uses technology in the office (computer, scanner, iPad, credit card machine), and any software required. Knowledge and use of PromptEMR, Revflow and other healthcare software is favorable.
Customer service / relations experience
Superficial knowledge of the reasons for patient care including physiology, anatomy, and neurology is helpful, but not required
Previous experience in a clinical setting (hospital or physical therapy clinic) with an understanding of medical billing practices and medical terminology (CPT and ICD10 codes)is a plus
Willing to work under direction and take instructions and corrections; ability to reason, to remember names; details of instructions; must be alert, adaptable, and flexible
Professional manner; thoughtful of others, gentle and courteous
Ability to organize and prioritize as things change and the atmosphere is fast pace.
Experience using G-Suite product (i.e. Google Docs, Gmail, Calendar)
Comfortable taking initiative (Self-starter)
High school graduate or equivalent
Join Our Mission at Infinite Legacy
Are you passionate about making a real difference? At Infinite Legacy, every role helps save and heal lives through organ, eye, and tissue donation. We are a community driven by compassion, integrity, trust, belonging, and innovation-honoring donors and their families while bringing hope and healing to recipients. Join us and be part of meaningful work that impacts lives every day!
Join our team Organ Recovery Team as a Clinical Recovery Coordinator 1 . As a Clinical Recovery Coordinator I, you'll be hands-on in the organ, eye, and tissue recovery process, ensuring every donation is carried out with skill, respect, and precision. This role is critical to turning the gift of donation into renewed lives for transplant recipients, directly supporting Infinite Legacy's mission to save and enhance lives while honoring donors and their families.
Accountabilities:
Maintains a work schedule of 36-48 hours per week. Additional shifts can be picked up during times of high activity or based on departmental needs .
Working 12 hours day or night shift, with potential for a prolonged timeframe due to travel or at employees' discretion.
Evaluates medical suitability of potential organ and/or tissue donors, utilizing information from medical records, history and physical examination, and current health status.
Collaborates with the host hospital's medical staff and medical director to direct the clinical management of potential organ and/or tissue donors.
Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential organ and/or tissue donors.
Works closely with the Family Services Coordinators in offering potential donor families the option of donation in an appropriate and sensitive manner. May obtain informed consent in accordance with State and local Law and established organizational policies. Be proficient at presenting the opportunity of donation to the legal next-of-kin. Act as professional resource to the family regarding the opportunity of organ and tissue donation.
Collaborates with the Donor Services Center staff to facilitate all aspects of the organ/tissue donation process, to include communications regarding organ/tissue suitability, coordination of transportation and other logistics for local and outside recovery programs and planning for operative phase of recovery.
Coordinates with Tissue Recovery team to facilitate all aspects of the organ/tissue recovery process, including all documentation requirements, Medical Examiner clearance, and coordination of the recovery site.
In conjunction with the Donor Services Center staff, coordinates and participates in all aspects of long-distance organ donor recoveries.
Assists the Hospital Services and Family Services departments with donor follow-up activities as needed.
Other duties as assigned.
Required Experience:
RN certification or college degree in health care related field preferred. Associate's degree in respiratory sciences or Paramedic Certification may be considered in lieu of RN certification.
At least 2 years of emergency or critical care experience or clinically equivalent experience.
Valid driver's license, reliable automobile for transportation, and proof of insurance insurable under The Infinite Legacy's master policy.
Ability to interact, separately or in collaboration with the Family Services Coordinator, with families in crisis in a supportive, empathetic manner taking into consideration actual or potential cultural differences.
Skills:
Excellent written and verbal communication skills to provide information to healthcare personnel, donor families, recipients, and the general public.
Ability to use a personal computer for data entry and retrieval of information.
Excellent organization and time management skills
Ability to function independently and collaboratively
Good problem-solving and creative thinking skills and well-developed personal stress management skills.
Ability to utilize proper body mechanics to independently lift heavy objects (i.e., ice chests weighing in excess of 40 pounds or manually moving bodies to and from OR tables).
Ability to work and/or take call on any day of the week for either day shift or night shift, including holidays and weekends.
After two years as an CRC I, the Certified Procurement Transplant Coordinator (CPTC) certification is preferred.
Ability to travel throughout Infinite Legacy's Donor Services Area.
At Infinite Legacy, we care about our employees' well-being, both at work and in life. That is why we offer an excellent benefits package designed to support you and your family:
A supportive, mission-driven workplace culture.
Health, Dental & Vision Insurance: Comprehensive coverage for you and your loved ones that offers minimal cost to the employee and extraordinarily low deductibles.
Paid Time Off: Take the time you need to relax and recharge with ten company paid holidays and one personal day annually as well as a very generous paid time off accrual.
401K: Contribute to your retirement on day one of employment that is 100% vested with a 6% match.
Life & Disability Insurance: Peace of mind, no matter what happens. Infinite Legacy offers company paid life insurance, short-term disability, and long-term disability.
Pet Insurance Discounts: Because your furry friends matter too!
Tuition Reimbursement: We support your growth and development with education.
We offer overtime opportunities and shift and weekend differentials to help you maximize your earnings.
Join our team today and experience a workplace that truly values you!
This position requires employees to be fully vaccinated and be able to provide proof.
$53k-76k yearly est. Auto-Apply 35d ago
Clinical Coordinator
East Baltimore Community Corporation/Reflective Treatment Center
Clinical coordinator job in Baltimore, MD
Job Description
NATURE OF WORK: Under the direct supervision of the Program Manager.
The ClinicalCoordinator is part of the first line supervisory team that develops, implements, and coordinates the methadone treatment services for the Reflective Treatment Outpatient Methadone Center with a focus on the counseling team, during the clinic hours 7am - 5pm. This position provides clinical supervision of licensed and certified clinicians in their individual and group work with patients. The Clinical Supervisor will participate performance evaluation, compliance monitoring, chart reviews, and quality review meetings. The Clinical Supervisor will keep updated on changes in standards and mandates adjust its unit operations and documentation process to be up-to-standards accordingly. The Clinical Supervisor is expected to conduct orientation and group process for patients as necessary. The Clinical Supervisor will have a caseload. Perform other related duties as required.
MINIMUM QUALIFICATIONS: Master's degree in counseling or related field regulated under the Health Occupations Article of the Annotated Code of Maryland (Board of Professional Counselors, Social Work and/or Psychology).
EXPERIENCE: Four or more years of experience as a supervisor or clinical lead responsibilities in the oversight and counseling operation of the methadone program. Relevant mental health experience with multiple diagnosed patients may be considered.
License: Candidates for this position must possess a current license in good standing as a Maryland LCSW-C, LCPC and/or LCADC, candidates must be approved by the Maryland Board of Professional Counselors and Therapists to supervise licensed clinicians and alcohol and drug counselors.
EOE
$48k-69k yearly est. 2d ago
Director, Clinical Country Coordinator (West Coast - USA)
Biontech
Clinical coordinator job in Gaithersburg, MD
New Jersey, US; Cambridge, US; Gaithersburg, US | full time | Job ID: 9692
At BioNTech, we are revolutionizing the future of oncology through cutting-edge research and innovative therapies. We are currently seeking a highly motivated and experienced Director, Country ClinicalCoordinators (CCC) to join our US Medical Affairs team. This is a critical leadership role where you will be instrumental in developing and fostering strategic clinical partnerships with leading investigational institutions across the United States. The CCC will play a key part in driving the success of BioNTech's oncology clinical trials by ensuring the successful implementation and optimization of clinical trial strategies.
Key Responsibilities:
Site Engagement & Strategic Partnerships:
Establish and nurture strategic clinical partnerships with key investigational institutions and oncology centers across the US.
Enhance site awareness of BioNTech's oncology trials and drive the promotion of our clinical research programs.
Collaborate with the clinical team to support site selection and facilitate seamless trial execution.
Coordinate cross-functional efforts to maximize US trial contributions and optimize trial performance.
Educational & Recruitment Support:
Lead the development and implementation of educational strategies for trial sites, ensuring they are equipped with the necessary tools and knowledge to engage patients effectively.
Collaborate with clinical teams to devise recruitment and retention strategies, boosting patient enrollment and ensuring high retention rates across early-phase oncology trials.
Deliver ongoing educational sessions and training on study protocols, clinical trial programs, and relevant data.
Gather feedback from site staff to evaluate the effectiveness of training initiatives and continually improve recruitment strategies.
Communication & Coordination:
Serve as the primary point of contact for investigators and site staff, addressing concerns and ensuring smooth trial operations.
Facilitate transparent, proactive communication between clinical site teams, investigators, and BioNTech's internal teams.
Utilize scientific expertise and in-depth knowledge of clinical trial processes to identify and mitigate risks and issues impacting trial success.
Collaborate with cross-functional teams to address complex issues and enhance patient safety.
Continuously improve trial processes based on insights gained from ongoing studies to optimize future performance.
Qualifications:
Advanced Degree: MD preferred, or a relevant advanced scientific degree.
Experience: At least 10 years of experience in the clinical research industry, with a strong focus on oncology, individualized therapy, and clinical trials.
Expertise: Solid understanding of oncology, with the ability to interpret, discuss, and present efficacy and safety data related to clinical trials.
Network: Established relationships with key Oncology Institutions and Key Opinion Leaders (KOLs) in the US.
Clinical Research Experience: Proven track record in clinical research, clinical trials, or site management in a cross-functional team setting.
Educational & Training Expertise: Demonstrated experience in organizing and delivering educational sessions to clinical teams.
Skills: Strong organizational, communication, presentation, and interpersonal skills.
Problem Solving: Proactive, resourceful, and able to work independently to overcome challenges.
Travel Requirement: Willingness to travel up to 70% of the time.
Your Benefits:
Expected Pay Range: $215,000/year to $285,000/year + benefits, annual bonus & equity (bonus and equity is variable and dependent on company and individual performance). *Compensation for the role will depend on several factors, including responsibilities of the job, education, experience, knowledge, skills, and abilities.
BioNTech US is committed to employee wellbeing and offers best-in-class benefits & HR programs to support an inclusive & diverse workforce. Salaried/Position-Targeted Hourly Employees working 30+ hours per week are eligible for our comprehensive benefits package. Benefits include but are not limited to:
Medical, Dental and Vision Insurance
Life, AD&D, Critical Illness Insurance
Pre-tax HSA & FSA, DCRA Spending Accounts
Employee Assistance & Concierge Program (EAP) available 24/7
Parental and Childbirth Leave & Family Planning Assistance
Parental and Childbirth Leave & Family Planning Assistance
Sitterstream: Virtual Tutoring & Childcare Membership
Paid Time Off: Vacation, Sick, Bereavement, Holidays (including Floating) & Year-End U.S. Shutdown.
401(K) Plan with Company Match
Tuition Reimbursement & Student Loan Assistance Programs
Wellbeing Incentive Platforms & Incentives
Professional Development Programs
Commuting Allowance and subsidized parking
Discounted Home, Auto & Pet Insurance
…and more! More details to be shared.
Berkeley Heights is New Jersey's growing hub within the life sciences industry and has already demonstrated the state's commitment to innovation, collaboration, and excellence within the field. New Jersey's integrated approach to biotechnology and pharmaceuticals harmonizes academic rigor, industrial capability, and government support to create thriving conditions for a growing ecosystem. Cultivating an environment that seamlessly integrates cutting-edge research, robust manufacturing capabilities, and a dynamic business landscape, New Jersey has become a powerhouse in pharmaceuticals, biotechnology, and medical technology. As this region of New Jersey continues to develop, it stands ready to shape the future of medical science and technology, driving progress and improving health outcomes worldwide.
Apply now - We look forward to your application!
By submitting your application, you acknowledge that a background check will be conducted as part of the recruitment process in accordance with applicable laws and regulations. If you are considered for the position, BioNTech will conduct the background check through our service provider ‘HireRight'. You will be informed accordingly by your BioNTech-Recruiter.
$48k-69k yearly est. 60d+ ago
Case Management Coordinator, (CHW Certified)
University of Maryland Medical System 4.3
Clinical coordinator job in Linthicum, MD
The University of Maryland Medical System (UMMS) is an academichealth system, focused on delivering compassionate, high-quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Job Description
General Summary
Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps.
Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.).
Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports.
Utilize various reports and data bases to assign cases to members of the care team.
Assist with health screenings and assessments and supports patient education related to social and health needs.
Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed.
Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9.
Identify members who could benefit from case management and make appropriate referrals to the CM Program.
Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care.
Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.).
Provide education regarding scheduling routine wellness and screening appointments.
Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call.
Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements.
Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc.
Document the patient medical record and/or care management application.
Maintain HIPAA standards and ensure confidentiality of protected health information.
Perform other duties as assigned.
Qualifications
Education and Experience
High School Diploma.
Associate degree in a healthcare related field preferred.
Minimum two (2) years' experience in care management, coaching or community health work.
Minimum two (2) years' experience working in a client service environment.
Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date.
Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits).
IV. Knowledge, Skills, and Abilities
Working knowledge of basic medical terminology and concepts used in care management.
Working knowledge of population, demographics, assets, and needs.
Working knowledge of chronic health conditions and associated self-care.
Working knowledge of social determinants of health disparities.
Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA).
Ability to educate members regarding community resources.
Ability to think critically and follow a plan of care.
Advanced customer service skills.
Proficient documentation skills to maintain client records.
Ability to analyze, compare, contrast, and validate work with keen attention to detail.
Effective interviewing, listening, and coaching skills.
Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative.
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes.
Effective analytical, critical thinking, planning, organizational, and problem-solving skills.
Ability to communicate effectively in person, by phone, and by email.
Ability to work independently and as part of a team.
Advanced verbal, written and interpersonal communication skills.
Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation
Pay Range: $23.7-$33.19
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
$23.7-33.2 hourly 42d ago
Community Clinic Manager
Washington Humane Society
Clinical coordinator job in Washington, DC
About the Humane Rescue Alliance (HRA)
For more than 150 years, the Humane Rescue Alliance has championed the protection of animals, support for people, and service to the community. With campuses in the District of Columbia and New Jersey, along with the nation's leading pet transport initiative, it stands as the largest and most comprehensive animal services provider in the region. Each year, HRA transforms the lives of tens of thousands of animals through rescue and adoption, humane protection, access to medical care, innovative community programs, and legislative leadership. Its broad reach and deep expertise enables HRA to reimagine traditional sheltering and address the most complex challenges facing animals and the people who love them.
Job Summary
The Humane Rescue Alliance (HRA) seeks a dedicated Community Clinic Manager to join our dynamic medical team. This role combines hands-on veterinary technical work with critical administrative and operational support to ensure animals in our care and those we serve in the community receive high-quality, compassionate medical services.
This role will rotate between medical, surgical, and administrative functions primarily at our community clinic in southeast Washington D.C. The successful candidate will provide direct animal care and surgical support, while also managing practice management software, inventory, and supporting the Director of Medical Programs in expanding services and implementing new programs.
This role is ideal for someone with strong technical skills in veterinary medicine who also demonstrates effective leadership, excels in organization, communication, and client service in a fast-paced environment.
The Role: What You'll Do
Leadership & Management
Oversee daily clinical operations to ensure efficient workflow and high-quality patient care.
Participate in hiring, onboarding, and training veterinary support staff.
Supervise, mentor, and support veterinary support staff to promote professional growth, performance excellence, and mission alignment.
Coordinate staff scheduling and daily assignments to ensure appropriate coverage across medical, surgical, and community clinic functions.
Participate in the medical on-call weekend and holiday rotation to provide timely guidance and support to the medical team.
Assist in developing and implementing standard operating procedures (SOPs) to maintain consistency and compliance with organizational and regulatory standards.
Collaborate with the Director of Medical Programs to identify opportunities for workflow improvement, staff training, and program enhancement.
Serve as a liaison between medical staff and management to ensure smooth communication and timely resolution of operational challenges.
Contribute to strategic planning and process improvement initiatives to enhance clinic operations and community impact.
Clinical & Technical Support
Assist veterinarians during patient appointments, obtain patient histories, perform diagnostics, administer treatments, and review discharge instructions.
Provide surgical support including preparation, induction, intubation, anesthesia monitoring, recovery, and emergency intervention.
Collect, prepare, and analyze laboratory samples; calculate, administer, and record medications; maintain controlled drug logs and fill prescriptions.
Perform and assist with humane euthanasia when necessary.
Train new and existing staff in daily operations, technical skills, and safety protocols.
Maintain medical and laboratory equipment.
Administrative & Operational CoordinationCoordinate scheduling of medical appointments and surgery.
Utilize practice management software to maintain accurate and complete medical records.
Manage clinic inventory.
Provide excellent customer service by responding to inquiries, explaining procedures, and providing client education.
Address and escalate safety concerns or client service issues promptly and appropriately.
Provide support to the Director of Medical Programs in the development and implementation of new community initiatives.
Other duties as assigned.
About You: Skills & Qualifications
Five or more years of experience as a veterinary technician in an animal hospital or shelter, demonstrating strong organizational skills required. Certified or Licensed Veterinary Technicians are encouraged to apply.
One or more years of customer service, administrative, or clinic operations experience in a fast-paced environment, with proven ability to train others, prioritize tasks, and maintain efficient workflows.
One or more years of experience in a leadership role overseeing veterinary support staff or clinic operations.
Proficient technical skills including administering medications, phlebotomy, IV catheter placement, anesthesia monitoring, and lab diagnostics.
Knowledge of restraint and animal handling techniques, animal safety practices, and recognition of behavior patterns.
Proficient in Microsoft 365, shelter and practice management software, and internet applications.
Strong interpersonal skills with a customer-service orientation; able to communicate in a professional, empathetic manner with staff, clients, and volunteers.
Ability to work evenings, weekends, and holidays as scheduled.
Successful completion of a Euthanasia Certification program within 6 months of hire.
Previous Fear Free Certification or successful completion of Fear Free Shelter certification within 6 months of hire.
Ability to work independently and collaboratively in high-stress, fast-paced environments with multiple priorities.
Passion for HRA's mission and commitment to caring for all animals regardless of species, age, or temperament.
Qualifications - Education & Experience
Five or more years of experience as a veterinary technician required.
One or more years of customer service or administrative experience preferred.
One of more years of experience in a leadership or supervisory role.
Certified/Licensed Veterinary Technician are encouraged to apply.
Where You'll Work: Physical Requirements & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Ability to lift 50 pounds unassisted regularly, 50+ pounds assisted.
Must be comfortable working with cats, dogs, small animals, reptiles, fish, and wildlife.
Daily strenuous physical activity including lifting, bending, stooping, and crouching.
Exposure to deceased, fractious, or aggressive animals; zoonotic diseases; allergens; and unpleasant noises, odors, or sights.
Regular use of computer, phone, and office equipment.
Ready to Make an Impact?
Apply today and become part of a team where your compassion, skills, and commitment will directly save lives and strengthen communities.
The Humane Rescue Alliance (HRA) offers a comprehensive benefits package including healthcare, vision, dental and select offerings for pets. Additional information may be provided upon request.
Multilingual candidates are encouraged to apply. A salary premium may be offered for multilingual candidates who demonstrate proficiency in written and oral testing.
HRA is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, citizenship status, or sexual orientation. Accommodation will be provided to qualified individuals requiring them.
WHO WE ARE: VEG is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when they need it most. Emergency is our middle name. It's all we do, so we do it best! The way that Veterinary Emergency was meant to be is now a reality. We are reimagining every part of the process with a unique customer experience, a highly trained emergency focused staff, and on-site advanced diagnostic tools and treatments. Our patients see a doctor right away, and clients can stay with their pet through every step of the process. We literally tear down old walls to unite customers with their VEGgie heroes and to see the amazing work they do. We liberate our employees to be all they can be. We brush away systems that don't make sense. We crush old rules. We breathe new life into the veterinary profession. CULTURE AT VEG: At VEG, we want people and their pets to feel safe, secure, and valued. We aim for our employees to feel the same way. We lead with our values of togetherness, openness, heroic helping, and meaningful moments. We are actively evolving to ensure that VEG is not only the best and brightest place to work today, but also a leader in how we think about elevating our employees to grow along with us. For our customers and their pets, we find a way to say, "Yes". We do the same for our employees. THE ROLE: The mission of an Clinical Staff Manager (CSM) is to ensure their VEG hospital has an effective support staff team who provide excellent patient care and embody the VEG way. CSMs provide their VEGgies with equitable support, tools, resources, and autonomy necessary to create an environment of high medical quality and care so that VEG is the best hospital for emergency professionals who will brag about their jobs and make their friends jealous. CSMs collaborate with their local and regional leadership teams to build relationships between all departments and work together to implement VEG wide initiatives and achieve the hospitals' goals. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: People Empowerment and Development: Recruitment * Directly responsible for interviewing, hiring and training a diverse group of new VEG Credentialed Veterinary Technicians and Veterinary Assistants in partnership with the other leadership team members, particularly the Medical Director and Regional Support Staff Director * Leads onboarding experience for new support staff team members in partnership with Onboarding and Hospital Manager Leadership and Development *
Directly oversee support staff team and engage as an active and present leader across the hospital with all teams and all shifts * Foster a learning culture to support learners at every level * Responsible for educating the veterinary support staff team through formal education track and informal coaching by utilizing Technician Trainers and other training tools * Serve as the initial point of contact for support staff concerns and seeks assistance from the hospital leadership as needed * Address interpersonal conflicts in the moment that arise on shift, ensuring that interpersonal conflicts are not affecting workflow or patient care * Liaise with the leadership to bridge gaps and unify team members * Incorporates feedback from doctors in guiding the growth and development of support staff team members * Lead the team of Shift Leads to identify areas for process improvements and present solutions in coordination with the Medical Director and Technician Trainer * Participate in all group and leadership meetings to promote practice alignment * Promote a culture of inclusivity and equitable treatment ensuring an environment free of discrimination and harassment for all VEGgies and customers. Promote awareness and proactively managing unconscious bias. Maintain hospital people processes *
Recruiting (interview cadence, candidate feedback) - in coordination with Talent Partner * Onboarding activities, including maintaining contact with VEGgies pre-hire and creating a great first day/week/month experience (templated timelines, content and schedules) - in coordination with People Coordinator * Training and Development (customized plans, documentation, resources)- all credentialed veterinary technician growth plans and development meetings in coordination with Medical Director and Technician Trainer * HR Operations (complete bi-weekly payroll, complete I9s within 3 days, benefit enrollments, responsibly navigate leave programs and accommodations) - in coordination with Hospital Manager and People Partner * Performance Management (meeting cadence, documentation, succession planning, accountability) in coordination with Hospital Manager and People Partner * May be involved in ending employment of a support staff team member, but works with hospital leadership at every step Product: Customer Experience * Partner with hospital leadership on workflow, the Spikes, the VEG Triage and the three dimensions of customer experience * Assist with immediate customer concerns professionally and to the customers satisfaction and follow up with leadership for long term solution * May assist with customer concerns related as requested by Hospital Manager Process: Develop and maintain key business processes related to: *
Develop and maintain the support staff team's schedule and leave requests * Organize student interns and externships in coordination with Veterinary Technician Program Relations Manager and Technician Trainer * With the Medical Director, establishes expectations and maintain standards of excellence * Work with the leadership team, including the Medical Director, to ensure the support staff team has the supplies and tools needed to be successful * Work with leadership team and the Technician Trainer to address patient care issues and develop solutions * Ensure best utilization of support staff team which is needed to offer the best patient and customer care in coordination with the Medical Director and Regional Support Staff Director * Work with Technician Trainer and Regional Support Staff Director to ensure credentialed veterinary technicians maintain licenses * Ensure efficient workflow of the hospital in collaboration with the leadership team * Ensures downtime is optimized by the support staff team * Host support staff team meetings Performance of Hospital: * Support the hospital manager in addressing staffing payroll and compensation decisions * Ensure support staff payroll budgets stay within goals * Develop a growth plan for maximizing financial investment * Stay in tune with how the support staff team members are utilized on the floor, create a plan to pivot where appropriate * Approve individual expenses of support staff staff, with budgetary oversight from Hospital Manager WHAT YOU NEED: *
5+ years of experience in clinical veterinary technician role * 2+ years of experience in a leadership role * Must be enrolled in a Credentialing Support Program (CSP) and able to become a Credentialed Veterinary Technician for the state in which you will work within one year of employment. If unable to complete a credentialing program or pass the VTNE within one year, will not be able to remain in the position. * Flexibility to work 5 days per week, to include weekends and holidays as part of a rotating schedule * Must be willing to work in a noisy environment with strong or unpleasant odors * Constantly works to develop their own leadership skills * Flexibility to attend regional, national or local leadership and support staff meetings as required * Ability to work well in a fast-paced environment with people from all backgrounds and different personality types OTHER DUTIES: Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of VEG, with or without notice. A SAFE PLACE FOR ALL: At VEG, our mission is "Helping people and their pets when they need it most." Customers from all walks of life and backgrounds come through our doors and trust that they are in a safe environment. While at VEG, they are able to be themselves and only worry about the care of their pets. This doesn't just go for our customers but our VEGgies (employees) too. We are committed to fostering an inclusive environment that embraces and celebrates the uniqueness of every individual, regardless of their race, ethnicity, gender, sexual orientation, religion, age, ability, or socioeconomic background. We're looking for people who don't just believe in diversity, equity, and inclusion but are committed to demonstrating DEI through promoting a culture of inclusivity.
How much does a clinical coordinator earn in Silver Spring, MD?
The average clinical coordinator in Silver Spring, MD earns between $41,000 and $81,000 annually. This compares to the national average clinical coordinator range of $43,000 to $77,000.
Average clinical coordinator salary in Silver Spring, MD
$57,000
What are the biggest employers of Clinical Coordinators in Silver Spring, MD?
The biggest employers of Clinical Coordinators in Silver Spring, MD are: