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What Does A Clinical Director Do?

A clinical director is a managing professional who manages the work of healthcare providers to ensure quality patient care is achieved. Clinical directors are responsible for organizational tasks such as adjusting staff schedules, explaining insurance benefits to the patients, and managing financial reports. They can work either in small clinics with a smaller workforce or larger hospitals with multiple departments. Clinical directors may also assist in the hiring process of healthcare providers and should establish a positive work environment.

Here are examples of responsibilities from real clinical director resumes representing typical tasks they are likely to perform in their roles.

  • Work directly with four RN care mangers to monitor and manage diabetic, high risk and chronic disease patients.
  • Manage quality of documentation through education and electronic review of clinical processes utilizing HCHB EMR.
  • Manage all provider/patient communication; review all outgoing referrals for agreement with insurance procedures and protocol base on receiving institution.
  • Manage projects and ambulatory system initiatives, and collaborate with system leadership teams to ensure EMR alignment with all regulatory requirements.
  • Experience in GCP, FDA audits, and regulatory guidance review and implementation.
  • Coordinate after care programs for patients being discharge from the PHP and IOP program.
  • Intervene as advocate for clients/patients to resolve emergency and crisis situations using evidence based practices in crisis intervention.
  • Maintain all confidential personnel files, licenses and CPR compliance records.
  • Ensure OSHA standards meet by maintaining stringent quality standards and safety precautions.
  • Develop all aspects of the IOP program from fiscal to operational through clinical.
Clinical Director Traits
Analytical skills have to do with gathering information from various sources and then interpreting the data in order to reach a logical conclusion that benefits the business.
Detail oriented involves being extremely mindful and observant of all details.
Leadership skills directly correlate with a person's ability to lead others toward success or an accomplishment.

Clinical Director Overview

Between the years 2018 and 2028, clinical director jobs are expected to undergo a growth rate described as "much faster than average" at 18%, according to the Bureau of Labor Statistics. So if the thought "should I become a clinical director?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of clinical director opportunities that are projected to become available by 2028 is 71,600.

A clinical director annual salary averages $94,409, which breaks down to $45.39 an hour. However, clinical directors can earn anywhere from upwards of $58,000 to $152,000 a year. This means that the top-earning clinical directors make $64,000 more than the lowest-earning ones.

Once you've become a clinical director, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a director of health services, director of clinical operations, clinical case manager, and laboratory director.

Clinical Director Jobs You Might Like

Clinical Director Skills and Personality Traits

We calculated that 12% of Clinical Directors are proficient in Patient Care, Procedures, and Clinical Staff. They’re also known for soft skills such as Analytical skills, Detail oriented, and Leadership skills.

We break down the percentage of Clinical Directors that have these skills listed on their resume here:

  • Patient Care, 12%

    Direct quality improvement activities, including patient care audits, satisfaction surveys, and enhancement in client vocational and education programs.

  • Procedures, 10%

    Manage all provider/patient communication; review all outgoing referrals for agreement with insurance procedures and protocol based on receiving institution.

  • Clinical Staff, 9%

    Decreased re-hospitalizations, increased clinical staff productivity

  • Facility, 6%

    Coordinated department and medical staff meetings, evaluated diagnostic equipment annually to keep facility in functional and diagnostic form.

  • Treatment Plans, 5%

    Coordinated the development of master treatment plans and ensured the efficacy of all treatment activities supporting individualized behavioral goals and objectives.

  • RN, 4%

    Maintained clinical and organizational competency for approximately 100 staff including; RN, LPN, PT/OT/ST, and home health aides.

"patient care," "procedures," and "clinical staff" aren't the only skills we found clinical directors list on their resumes. In fact, there's a whole list of clinical director responsibilities that we found, including:

  • Arguably the most important personality trait for a clinical director to have happens to be analytical skills. An example from a resume said this about the skill, "medical and health services managers must understand and follow current regulations and adapt to new laws." Additionally, other resumes have pointed out that clinical directors can use analytical skills to "compile daily operation reports and patient statistical data for vice president of clinical operations and quality management team. "
  • Another commonly found skill for being able to perform clinical director duties is the following: detail oriented. According to a clinical director resume, "medical and health services managers must pay attention to detail." Check out this example of how clinical directors use detail oriented: "perform detailed review of emr documentation and formulation of the 485 for submission. "
  • Another skill that is quite popular among clinical directors is leadership skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a clinical director resume: "these managers are often responsible for finding creative solutions to staffing or other administrative problems" This example from a resume shows how this skill is used: "center for leadership and professional development)"
  • A thorough review of lots of resumes revealed to us that "technical skills" is important to completing clinical director responsibilities. This resume example shows just one way clinical directors use this skill: "medical and health services managers must stay up to date with advances in healthcare technology and data analytics" Here's an example of how this skill is used from a resume that represents typical clinical director tasks: "provided training, technical assistance, clinical supervision and employee assistance consultation. "
  • Another common skill for a clinical director to be able to utilize is "communication skills." These managers must effectively communicate policies and procedures to other health professionals and ensure their staff’s compliance with new laws and regulations. A clinical director demonstrated the need for this skill by putting this on their resume: "improved productivity and morale through streamlining processes, implementing staff professional development program, and enhancing inter-departmental communications. "
  • Another skill commonly found on clinical director resumes is "interpersonal skills." This description of the skill was found on several clinical director resumes: "medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives." Here's an example from a resume of how this skill could fit into the day-to-day clinical director responsibilities: "mentor clinical and interpersonal skills for clinical staff. "
  • See the full list of clinical director skills.

    Before becoming a clinical director, 18.1% earned their bachelor's degree. When it comes down to graduating with a master's degree, 48.6% clinical directors went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most clinical directors have a college degree. But about one out of every nine clinical directors didn't attend college at all.

    Those clinical directors who do attend college, typically earn either a nursing degree or a social work degree. Less commonly earned degrees for clinical directors include a counseling psychology degree or a clinical psychology degree.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a clinical director. We've found that most clinical director resumes include experience from HCA Healthcare, Genesis HealthCare, and Merck & Co. Of recent, HCA Healthcare had 29 positions open for clinical directors. Meanwhile, there are 26 job openings at Genesis HealthCare and 17 at Merck & Co.

    Since salary is important to some clinical directors, it's good to note that they are figured to earn the highest salaries at BronxCare Health System, Inovalon, and Mallinckrodt. If you were to take a closer look at BronxCare Health System, you'd find that the average clinical director salary is $144,114. Then at Inovalon, clinical directors receive an average salary of $133,658, while the salary at Mallinckrodt is $132,214.

    View more details on clinical director salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Private Practice, Aspen Dental Management, and United States Army. These three companies have hired a significant number of clinical directors from these institutions.

    The three companies that hire the most prestigious clinical directors are:

      What Director Of Health Servicess Do

      A Director Of Health Services is responsible for evaluating and supervising the overall activities for health maintenance and promotion of a health department. They are also responsible for budgeting, procurement, and requisition of biological supplies and equipment.

      In this section, we compare the average clinical director annual salary with that of a director of health services. Typically, directors of health services earn a $20,428 higher salary than clinical directors earn annually.

      While their salaries may differ, one common ground between clinical directors and directors of health services are a few of the skills required in each craft. In both careers, employees bring forth skills like patient care, procedures, and clinical staff.

      These skill sets are where the common ground ends though. A clinical director responsibility is more likely to require skills like "physical therapy services," "group therapy," "clinical documentation," and "customer service." Whereas a director of health services requires skills like "health care," "oversight," "public health," and "cpr." Just by understanding these different skills you can see how different these careers are.

      Directors of health services really shine in the health care industry with an average salary of $101,848. Whereas clinical directors tend to make the most money in the health care industry with an average salary of $106,656.

      On average, directors of health services reach lower levels of education than clinical directors. Directors of health services are 9.0% less likely to earn a Master's Degree and 12.1% less likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Director Of Clinical Operations?

      A director of clinical operations is responsible for monitoring the overall operations of a clinic facility, ensuring the efficiency of staff performance in providing the best quality care services for the patients. Directors of clinical operations enforce safety guidelines and security procedures during operations for everyone's strict compliance to prevent hazards and unforeseen circumstances within the premises. They also assist in clinical trials, as well as reviewing medical procedures, recommending strategic plans to improve medical approaches. A director of clinical operations handles the clinic budget, allocates adequate resources for every department's needs, and tracks medical inventory reports.

      The next role we're going to look at is the director of clinical operations profession. Typically, this position earns a higher pay. In fact, they earn a $49,837 higher salary than clinical directors per year.

      A similarity between the two careers of clinical directors and directors of clinical operations are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "patient care," "procedures," and "clinical staff. "

      But both careers also use different skills, according to real clinical director resumes. While clinical director responsibilities can utilize skills like "facility," "treatment plans," "physical therapy services," and "group therapy," some directors of clinical operations use skills like "clinical trials," "healthcare," "gcp," and "project management."

      Directors of clinical operations may earn a higher salary than clinical directors, but directors of clinical operations earn the most pay in the pharmaceutical industry with an average salary of $135,208. On the other side of things, clinical directors receive higher paychecks in the health care industry where they earn an average of $106,656.

      In general, directors of clinical operations study at lower levels of education than clinical directors. They're 7.2% less likely to obtain a Master's Degree while being 12.1% less likely to earn a Doctoral Degree.

      How a Clinical Case Manager Compares

      A clinical case manager is responsible for providing high-quality care services for patients by researching treatment plans and developing efficient medications through various methodological approaches and data analysis. Clinical case managers review the medical histories and needs of patients to determine appropriate treatment programs and resources and prepare treatment reports upon actual applications. They also spend time observing laboratory examinations and procedures, strategizing on treatment processes within budget limitations and organizational requirements. A clinical case manager must have excellent knowledge of the medical industry, especially on responding to the patients' inquiries and concerns and present accurate health evaluations.

      The third profession we take a look at is clinical case manager. On an average scale, these workers bring in lower salaries than clinical directors. In fact, they make a $34,241 lower salary per year.

      Using clinical directors and clinical case managers resumes, we found that both professions have similar skills such as "patient care," "clinical staff," and "treatment plans," but the other skills required are very different.

      There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a clinical director is likely to be skilled in "procedures," "facility," "physical therapy services," and "professional development," while a typical clinical case manager is skilled in "communication," "social security," "psychosocial assessments," and "dbt."

      Additionally, clinical case managers earn a higher salary in the health care industry compared to other industries. In this industry, they receive an average salary of $61,582. Additionally, clinical directors earn an average salary of $106,656 in the health care industry.

      Clinical case managers typically study at higher levels compared with clinical directors. For example, they're 6.5% more likely to graduate with a Master's Degree, and 16.0% more likely to earn a Doctoral Degree.

      Description Of a Laboratory Director

      A Laboratory Director is responsible for the overall operation and administration of the laboratory. They examine data, create reports, manage the staff, and ensure that the lab facility operates in accordance with the regulatory provisions of the government and the organization.

      The fourth career we look at typically earns higher pay than clinical directors. On average, laboratory directors earn a difference of $59 higher per year.

      While both clinical directors and laboratory directors complete day-to-day tasks using similar skills like patient care, clinical staff, and facility, the two careers also vary in other skills.

      Each job requires different skills like "procedures," "treatment plans," "rn," and "physical therapy services," which might show up on a clinical director resume. Whereas laboratory director might include skills like "laboratory equipment," "clia," "test results," and "laboratory services."

      In general, laboratory directors reach lower levels of education when compared to clinical directors resumes. Laboratory directors are 17.8% less likely to earn their Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.