Clinical liaison job description
Updated March 14, 2024
8 min read
A clinical liaison acts as a link between the patient and the hospital. They welcome the patient into the healthcare facility and from there act as a point of contact between them and their doctors and the hospital administration. They also answer any medical questions the patient may have.
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Example clinical liaison requirements on a job description
Clinical liaison requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in clinical liaison job postings.
Sample clinical liaison requirements
- Bachelor's degree in a medically-related field.
- Experience in a healthcare setting.
- Knowledge of medical terminology and coding.
- Excellent written and verbal communication skills.
- Current healthcare licensure.
Sample required clinical liaison soft skills
- Strong organizational and problem-solving skills.
- Ability to build strong relationships with healthcare professionals.
- Flexibility to work in a fast-paced environment.
- Highly detail-oriented and self-motivated.
- Ability to work independently and as part of a team.
Clinical liaison job description example 1
McLean Hospital clinical liaison job description
The Harvard Brain Tissue Resource Center (HBTRC), one of the largest brain tissue repositories in the country, is looking for a qualified candidate for a Research Specialist (RS) position. The HBTRC is part of the NIH NeuroBioBank. Its mission is to facilitate research on the human brain and on brain disorders by acquiring, storing, and distributing specimens and related tissue samples to investigators. The HBTRC works as a highly collaborative team, both within the HBTRC and with other tissue repositories that are part of the NeuroBioBank. The HBTRC is seeking a scientifically minded researcher with excellent organizational skills and attention to detail to join our team. The RS will, under general supervision, assist in facilitating research on human brain disorders. This role will include dissections of human brains, extraction of clinical information from medical records, and coordinating the logistics of acquiring brain donations. In addition, donation coordination will be performed remotely (off-hours - 10 weeks/year) which will involve interacting with donors' families, obtaining informed consent, arranging for removal, shipment, and dissection of the specimens. Applicants should have a strong interest in preclinical as well as translational neuroscience.
OVERVIEW STATEMENT:
McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-effective mental health services in the Boston area, Massachusetts and beyond. Since 1811, McLean Hospital has been a world leader in the treatment of mental illness and chemical dependency, research into the cause of mental illness and the training of generations of mental health care providers. McLean's multidisciplinary programs treat a broad range of psychiatric illnesses across the full continuum of care.
All McLean team members are expected to consistently demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
The RS will work independently and cover a wide range of responsibilities. Major job duties may include:
Process tissue samples Process clinical data Assist the HBTRC Neuropathologists with 'fixed tissue' brain dissections and the creation of neuropathology reports Run statistical analyses on collected data Perform general lab upkeep and maintaining a clean and tidy work environment Manage email and schedule Coordinate the logistics of after-hours brain donations (remotely and off-hours carry HBTRC 'on call' phone and perform all procedures necessary to arrange for brain donation - 10 weeks/year). Perform brain dissection off-hours Contribute to preparation and updates of standard operating procedures (SOPs) relevant to their responsibilities Perform all other duties as assigned.
Qualifications
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
Must be able to make independent, effective decisions in appropriate situations Must have an aptitude for technical problem solving Ability to effectively supervise others Excellent organizational skills to ensure smooth functioning of lab Demonstrated analytical skills and ability to logically sequence projects to maximize research Must possess aptitude for compliance management
EDUCATION:
Bachelor's degree required. A degree in the neuroscience field is a plus. Training in computational neuroscience strongly preferred.
EXPERIENCE:
Minimum of 3-4 years of research experience Experience training research students and junior research assistant
TECHNOLOGY STATEMENT:
All employees must possess basic computer skills to use a variety of electronic or online systems for communication, clinical, and administrative purposes.
EEO Statement
It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race, religion, color, national origin, sex, age, ancestry, protected veteran status, disability, sexual orientation, gender identity or expression, or any other basis that would be in violation of any applicable law or regulation.
OVERVIEW STATEMENT:
McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-effective mental health services in the Boston area, Massachusetts and beyond. Since 1811, McLean Hospital has been a world leader in the treatment of mental illness and chemical dependency, research into the cause of mental illness and the training of generations of mental health care providers. McLean's multidisciplinary programs treat a broad range of psychiatric illnesses across the full continuum of care.
All McLean team members are expected to consistently demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
The RS will work independently and cover a wide range of responsibilities. Major job duties may include:
Process tissue samples Process clinical data Assist the HBTRC Neuropathologists with 'fixed tissue' brain dissections and the creation of neuropathology reports Run statistical analyses on collected data Perform general lab upkeep and maintaining a clean and tidy work environment Manage email and schedule Coordinate the logistics of after-hours brain donations (remotely and off-hours carry HBTRC 'on call' phone and perform all procedures necessary to arrange for brain donation - 10 weeks/year). Perform brain dissection off-hours Contribute to preparation and updates of standard operating procedures (SOPs) relevant to their responsibilities Perform all other duties as assigned.
Qualifications
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
Must be able to make independent, effective decisions in appropriate situations Must have an aptitude for technical problem solving Ability to effectively supervise others Excellent organizational skills to ensure smooth functioning of lab Demonstrated analytical skills and ability to logically sequence projects to maximize research Must possess aptitude for compliance management
EDUCATION:
Bachelor's degree required. A degree in the neuroscience field is a plus. Training in computational neuroscience strongly preferred.
EXPERIENCE:
Minimum of 3-4 years of research experience Experience training research students and junior research assistant
TECHNOLOGY STATEMENT:
All employees must possess basic computer skills to use a variety of electronic or online systems for communication, clinical, and administrative purposes.
EEO Statement
It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race, religion, color, national origin, sex, age, ancestry, protected veteran status, disability, sexual orientation, gender identity or expression, or any other basis that would be in violation of any applicable law or regulation.
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Clinical liaison job description example 2
LHC Group clinical liaison job description
LHC Group's Ochsner Extended Care Hospital is currently hiring a clinical liaison to join our growing team! This position will work to gain local partnerships for our LTAC hospital located in Lafayette. If you are an energetic, outgoing RN/LPN or RT and want to step out of bedside and in to sales, this opportunity is perfect for you!
Excellent compensation package with bonus opportunities
Flex schedule
Top benefits and 401k options
Listed as best place to work in Louisiana several years running
LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose:
It's all about helping people.
Essential Functions
The primary responsibility of the Clinical Liaison (LIAISON) is to facilitate a seamless transition for patients discharging from a facility setting to the care of an LHC Group LTAC for post-acute care needs. The LIAISON will respond to referrals and will complete a full pre-admission screening of the patient. In addition, the LIAISON will continually communicate between healthcare providers during all phases of transition. The LIAISON role is aligned with company market development initiatives. This clinical liaison understands their role in growth, serving more patients and delivering exceptional care. Using discretion and independent judgment, the LIAISON identifies specific referral target audiences and develops referral-building strategies in collaboration with the Administrator. The LIAISON will interact with all departments and services as needed to complete the referral/evaluation process and address barriers to admission by working effectively with referral sources and the Admissions Team.
Education & Experience
Formal Education
: Associate Degree or certification equivalent
Experience
: 1 year
Experience Requirements
One (1) year acute care hospital
License Requirements
Must have independent means of transportation, possess a valid driver's license and the ability to Automobile LIABILITY insurance coverage must be Current RN, LPN/LVN or RT license in Louisiana
Skill Requirements
Must have computer skills with knowledge of spreadsheet and word processor Clerical and business machine skills and knowledge of business Good organizational and personal communication
Skill Desired
Understanding of LTAC Industry
Excellent compensation package with bonus opportunities
Flex schedule
Top benefits and 401k options
Listed as best place to work in Louisiana several years running
LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose:
It's all about helping people.
Essential Functions
The primary responsibility of the Clinical Liaison (LIAISON) is to facilitate a seamless transition for patients discharging from a facility setting to the care of an LHC Group LTAC for post-acute care needs. The LIAISON will respond to referrals and will complete a full pre-admission screening of the patient. In addition, the LIAISON will continually communicate between healthcare providers during all phases of transition. The LIAISON role is aligned with company market development initiatives. This clinical liaison understands their role in growth, serving more patients and delivering exceptional care. Using discretion and independent judgment, the LIAISON identifies specific referral target audiences and develops referral-building strategies in collaboration with the Administrator. The LIAISON will interact with all departments and services as needed to complete the referral/evaluation process and address barriers to admission by working effectively with referral sources and the Admissions Team.
Education & Experience
Formal Education
: Associate Degree or certification equivalent
Experience
: 1 year
Experience Requirements
One (1) year acute care hospital
License Requirements
Must have independent means of transportation, possess a valid driver's license and the ability to Automobile LIABILITY insurance coverage must be Current RN, LPN/LVN or RT license in Louisiana
Skill Requirements
Must have computer skills with knowledge of spreadsheet and word processor Clerical and business machine skills and knowledge of business Good organizational and personal communication
Skill Desired
Understanding of LTAC Industry
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Clinical liaison job description example 3
Centene clinical liaison job description
You could be the one who changes everything for our 26 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Serve as a liaison for external groups and providers regarding clinical information from the Operations and Medical Management teams.
Interpret and present program results and develop data-driven analysis and metrics used to measure effectiveness and ROI of all current and new programs
Partner with various staff, along with internal and external departments on provider education and outreach; determine where there are gaps and work to develop and deploy education efforts
Partner with regional leadership for providers requiring a clinical interpretation of results related to health plan reporting, data and quality incentive payments; facilitate discussions to make recommendations
Implement and manage procedures for tracking, identifying and problem-solving operational issues, including issues between the provider network, community, and the facility, and make recommendations to solve
Act as the clinical representative in various meetings
Collaborate with staff to identify internal and external opportunities and initiate process changes to increase quality and improve staff, provider and member satisfaction
Serve as resource and liaison on utilization, quality improvement and case management activities
Education/Experience:
Master's in Social Work / Behavioral health. 5+ years of experience in managed care, utilization management, case management, or quality improvement
License/Certification:
LPC, LCSW
New York State License preferred.
For Behavioral Health: LPC, LCSW, LHMC or LMFT
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
**TITLE:** Behavioral Health Clinical Liaison
**LOCATION:** Various, Florida
**REQNUMBER:** 1364432
Position Purpose: Serve as a liaison for external groups and providers regarding clinical information from the Operations and Medical Management teams.
Interpret and present program results and develop data-driven analysis and metrics used to measure effectiveness and ROI of all current and new programs
Partner with various staff, along with internal and external departments on provider education and outreach; determine where there are gaps and work to develop and deploy education efforts
Partner with regional leadership for providers requiring a clinical interpretation of results related to health plan reporting, data and quality incentive payments; facilitate discussions to make recommendations
Implement and manage procedures for tracking, identifying and problem-solving operational issues, including issues between the provider network, community, and the facility, and make recommendations to solve
Act as the clinical representative in various meetings
Collaborate with staff to identify internal and external opportunities and initiate process changes to increase quality and improve staff, provider and member satisfaction
Serve as resource and liaison on utilization, quality improvement and case management activities
Education/Experience:
Master's in Social Work / Behavioral health. 5+ years of experience in managed care, utilization management, case management, or quality improvement
License/Certification:
LPC, LCSW
New York State License preferred.
For Behavioral Health: LPC, LCSW, LHMC or LMFT
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
**TITLE:** Behavioral Health Clinical Liaison
**LOCATION:** Various, Florida
**REQNUMBER:** 1364432
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Updated March 14, 2024