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A clinical manager is responsible for monitoring medical procedures and administrative duties to ensure the smooth flow of operations in a healthcare facility. Clinical managers manage the facility's staffing needs, evaluate budget reports, assist healthcare professionals on administering medical duties, and develop strategic procedures to optimize treatments and maximize productivity. A clinical manager enforces strict sanitary and safety regulations for everyone's strict compliance. They also need to have excellent knowledge of the medical industry to promote medical processes and provide the highest quality care.

Clinical Manager Responsibilities

Here are examples of responsibilities from real clinical manager resumes representing typical tasks they are likely to perform in their roles.

  • Track and manage IRB approvals.
  • Lead a team of 25 patient service coordinators and receptionists.
  • Manage and lead teams consisting of multiple internal departments as well as CRO and other vendors.
  • Manage data for research project billing and accountability for drug study product in accordance with FDA regulations.
  • Manage studies in association with the lead CRA to ensure all project expectations and milestones are meet.
  • Manage all facets of daily operations relating to imaging services, radiation therapy, and medical oncology services.
  • Interpret and apply ICH/ GCP guidelines and deliver staff training via NIH, FDA and sponsor provide materials.
  • Provide counseling and referral to rehabilitation services such as physical therapy, occupational therapy and other specialty clinics as needed.
  • Conduct internal audits and assist sites with FDA BIMO audits.
  • Plan for A/R reduction, forecast bad debt and submit all electronic professional claims.
  • Assist veterinarian during the surgery and clean, prep and sterilize surgical packs and other lab equipment.
  • Obtain office visit referrals, patient transportation referrals, and surgery authorizations from various third party insurances.
  • Assist with the build of data systems according to ICH guidelines and good clinical practice (GCP) compliance.
  • Establish and implement professional and support staff dress code, improve staff morale and retention and bring office into OSHA compliance.
  • Monitor protocol compliance and service delivery, ensuring department compliance to JACHO, HIPPA, OSHA, state and federal compliance.

Clinical Manager Skills and Personality Traits

We calculated that 19% of Clinical Managers are proficient in Patients, Customer Service, and Home Health. They’re also known for soft skills such as Analytical skills, Detail oriented, and Technical skills.

We break down the percentage of Clinical Managers that have these skills listed on their resume here:

  • Patients, 19%

    Counseled and educated patients about medications, safety, disease processes and community resources.

  • Customer Service, 8%

    Participated on several committees including: patient satisfaction, communication, performance improvement, safety, customer service and outcome measures.

  • Home Health, 6%

    Served as Clinical Manager, responsibilities included weekly reimbursement reports via Home Health Gold and Home Solutions applications.

  • Direct Patient Care, 5%

    Analyze and evaluate quality assurance programs impacting direct patient care.

  • Quality Patient Care, 5%

    Directed and supervised employees engaged in clinical operations to ensure delivery of quality patient care.

  • Patient Education, 3%

    Improved provider and staff productivity, and strengthened patient education communications, developing and implementing robust new policies and administrative procedures.

"patients," "customer service," and "home health" aren't the only skills we found clinical managers list on their resumes. In fact, there's a whole list of clinical manager responsibilities that we found, including:

  • Analytical skills can be considered to be the most important personality trait for a clinical manager to have. According to a clinical manager resume, "medical and health services managers must understand and follow current regulations and adapt to new laws." Clinical managers are able to use analytical skills in the following example we gathered from a resume: "analyzed situations, identifies problems, identifies and evaluates alternative courses of action through utilization of performance improvement principles. "
  • Another commonly found skill for being able to perform clinical manager duties is the following: detail oriented. According to a clinical manager resume, "medical and health services managers must pay attention to detail." Check out this example of how clinical managers use detail oriented: "recognized for the ability to lead the professional development of diverse individuals and supported a team oriented approach. "
  • Clinical managers are also known for technical skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a clinical manager resume: "medical and health services managers must stay up to date with advances in healthcare technology and data analytics" We also found this resume example that details how this skill is put to the test: "perform performance evaluations on all technical staff. "
  • In order for certain clinical manager responsibilities to be completed, the job requires the skill "interpersonal skills." According to a clinical manager resume, "medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives." As an example, this snippet was taken directly from a resume about how this skill applies: "developed leadership abilities and interpersonal skills while gaining valuable customer service and project management experience. "
  • Yet another important skill that a clinical manager must demonstrate is "leadership skills." These managers are often responsible for finding creative solutions to staffing or other administrative problems This is clearly demonstrated in this example from a clinical manager who stated: "created and tracked performance improvement measurements and presented findings to corporate leadership. "
  • Lastly, this career requires you to be skillful in "communication skills." According to clinical manager resumes, "these managers must effectively communicate policies and procedures to other health professionals and ensure their staff’s compliance with new laws and regulations." This resume example highlights how clinical manager responsibilities rely on this skill: "served on various task forces to foster good communication between all entities in the unity home healthcare system"
  • See the full list of clinical manager skills.

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    What Nursing Directors Do

    A nursing director's role is to oversee and evaluate all nurse staff in a hospital or organization, ensuring their efficiency at providing care towards patients. A nursing director's responsibilities mainly revolve around administrative tasks such as coordinating with physicians and other consultants, producing reports, conducting assessments, managing the budget and expenditures, and resolving issues. Furthermore, a nursing director must keep and maintain accurate records, ensuring all procedures adhere to the highest health standards and aligns with the hospital's policies and regulations.

    We looked at the average clinical manager annual salary and compared it with the average of a nursing director. Generally speaking, nursing directors receive $3,577 higher pay than clinical managers per year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both clinical managers and nursing directors positions are skilled in patients, customer service, and home health.

    These skill sets are where the common ground ends though. A clinical manager responsibility is more likely to require skills like "patient education," "process improvement," "quality standards," and "payroll." Whereas a nursing director requires skills like "term care," "resident care," "cpr," and "quality improvement." Just by understanding these different skills you can see how different these careers are.

    Nursing directors tend to make the most money in the health care industry by averaging a salary of $83,602. In contrast, clinical managers make the biggest average salary of $72,510 in the health care industry.

    On average, nursing directors reach lower levels of education than clinical managers. Nursing directors are 7.1% less likely to earn a Master's Degree and 1.3% less likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Managed Care Director?

    A managed care director is responsible for providing quality care services for the patients by supervising clinical operations and managing medical staff. Managed care directors review all the medical activities in the institution and disseminate communications across the organization. They coordinate with health care providers, negotiate contracts with suppliers and medical organizations, verify insurance details, analyze financial transactions, and implement policies for strict compliance. A managed care director must have excellent communication and organizational skills, especially in handling the department's performance and strategizing to improve services.

    Next up, we have the managed care director profession to look over. This career brings along a higher average salary when compared to a clinical manager annual salary. In fact, managed care directors salary difference is $751 higher than the salary of clinical managers per year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both clinical managers and managed care directors are known to have skills such as "patients," "customer service," and "home health. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, clinical manager responsibilities are more likely to require skills like "direct patient care," "quality patient care," "patient education," and "process improvement." Meanwhile, a managed care director might be skilled in areas such as "patient care," "quality care," "care management," and "resident care." These differences highlight just how different the day-to-day in each role looks.

    On average, managed care directors earn a higher salary than clinical managers. There are industries that support higher salaries in each profession respectively. Interestingly enough, managed care directors earn the most pay in the health care industry with an average salary of $68,515. Whereas, clinical managers have higher paychecks in the health care industry where they earn an average of $72,510.

    When it comes to the differences in education between the two professions, managed care directors tend to reach similar levels of education than clinical managers. In fact, they're 3.2% more likely to graduate with a Master's Degree and 1.3% less likely to earn a Doctoral Degree.

    How a Medical Consultant Compares

    A medical consultant assists doctors and other medical staff in running a healthcare facility. They give advice on matters such as salaries, staffing, advertising, safety, patient confidentiality and insurance plan compliance. They are also responsible for gathering and analyzing data, coming up with conclusions, providing recommendations to the employer, helping the institution ensure they are compliant with insurance and safety standards, and offering advice that will help optimize the performance of the health facility.

    The medical consultant profession generally makes a higher amount of money when compared to the average salary of clinical managers. The difference in salaries is medical consultants making $110,318 higher than clinical managers.

    While looking through the resumes of several clinical managers and medical consultants we discovered that both professions have similar skills. These similarities include skills such as "patients," "process improvement," and "hipaa," but they differ when it comes to other required skills.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from clinical manager resumes include skills like "customer service," "home health," "direct patient care," and "quality patient care," whereas a medical consultant might be skilled in "patient care," "surgery," "medical care," and "oncology. "

    Interestingly enough, medical consultants earn the most pay in the pharmaceutical industry, where they command an average salary of $187,043. As mentioned previously, clinical managers highest annual salary comes from the health care industry with an average salary of $72,510.

    When it comes to education, medical consultants tend to earn similar education levels than clinical managers. In fact, they're 2.3% less likely to earn a Master's Degree, and 12.9% less likely to graduate with a Doctoral Degree.

    Description Of a Director Of Clinical Operations

    A director of clinical operations is responsible for monitoring the overall operations of a clinic facility, ensuring the efficiency of staff performance in providing the best quality care services for the patients. Directors of clinical operations enforce safety guidelines and security procedures during operations for everyone's strict compliance to prevent hazards and unforeseen circumstances within the premises. They also assist in clinical trials, as well as reviewing medical procedures, recommending strategic plans to improve medical approaches. A director of clinical operations handles the clinic budget, allocates adequate resources for every department's needs, and tracks medical inventory reports.

    Now, we'll look at directors of clinical operations, who generally average a higher pay when compared to clinical managers annual salary. In fact, the difference is about $46,355 per year.

    According to resumes from both clinical managers and directors of clinical operations, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "patients," "customer service," and "home health. "

    While some skills are shared by these professions, there are some differences to note. "direct patient care," "quality patient care," "patient education," and "quality standards" are skills that have shown up on clinical managers resumes. Additionally, director of clinical operations uses skills like clinical operations, healthcare, patient care, and gcp on their resumes.

    In general, directors of clinical operations make a higher salary in the pharmaceutical industry with an average of $139,321. The highest clinical manager annual salary stems from the health care industry.

    Directors of clinical operations reach similar levels of education when compared to clinical managers. The difference is that they're 4.3% more likely to earn a Master's Degree more, and 2.0% more likely to graduate with a Doctoral Degree.

    What a Clinical Manager Does FAQs

    How Much Does A Clinical Manager Make A Year?

    A clinical manager makes $80,983 a year, on average. That equates to an average of $38.93 per hour.

    Clinical manager pay ranges from $58,000 at the low end and up to $111,000 for the top 90%. Clinical manager pay varies significantly depending on the clinic size and specific area of care. A nursing manager at a small facility, for example, would likely yield a lower salary than a clinical director at a large public hospital.

    Is A Clinical Manager A Doctor?

    No, a clinical manager is not a doctor. A clinical manager could have a doctoral degree, though most do not. Just 2.4% of all clinical managers have a doctoral degree.

    The degree most commonly held by clinical managers is a bachelor's in nursing, and many clinical managers work as registered nurses at some point in their careers.

    Is A Clinical Manager A Nurse?

    No, a clinical manager is not a nurse. Clinical managers oversee the work that nurses do but are not responsible for direct care. Though, many clinical managers start out as registered nurses and other healthcare professionals.

    What Degree Do You Need To Be A Clinical Manager?

    The degree you need to be a clinical manager is an associate's or a bachelor's degree, preferably in a healthcare-related field. Though, a master's degree or higher is highly favored and can yield an average of $20,000 more in pay annually.

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