Clinical operations manager job description

The Clinical Operations Manager "COM" (Nursing Supervisor) is a hospital administration representative and serves as the delegated agent of the hospital administrative team. Responsible for upholding and executing the mission, vision, philosophy, core values, standards of practice, strategic day-to-day hospital operations, and implementation of standards of care using current evidence-based practices for all staff on all shifts. The position is per diem, 12-hour shifts, with a minimal requirement of one shift per month, including rotating weekends and holidays.

Responsibilities:

The COM provides oversight and is responsible for facilitating the resolution of issues relating to house-wide staffing, patient care, complaints, and patient throughput/bed management and the communication of such matters to Logistics, Staff, Leaders, and the Administrator-On-Call. Responsible for allocating the available resources to promote autonomous, effective, safe, cost-efficient, and compassionate quality care. Facilitate an atmosphere of interactive management and the development of collegial relationships among nursing personnel and other disciplines. Ensure compliance with all applicable policies, laws, and regulations and provide standardized employee feedback on policies and clinical performance. Is responsible for knowledge of the patient population served and assures awareness of ethical standards of practice as defined by the ANA code of ethics. Is responsible for reporting identified safety issues such as hazardous environments (i.e., damaged floors/walls/ceiling tiles/unsecured areas) and medical errors to unit leaders and hospital administration. Provides clinical leadership for medical and psychiatric emergencies and oversees unexpected events. Serve as a catalyst and role model that provides leadership and direction. Responsible for the collection of QA data, as assigned.

Requirements/ Qualifications:

Graduate from an accredited School of Nursing,

Active, valid NJ Registered Nurse license required,

BSN required,

Current Basic Life Support (CPR) and ACLS through the American Heart Association (AHA) required,

1-2 years of recent/current acute care nursing supervisory/management/leadership experience required,

Two years of Critical Care or Emergency Department experience preferred,

ICS 100 and NIMS 700 certificates are preferred,

Successful completion of orientation requirements and ongoing license, competency, and certification maintenance.

We are committed to High Reliability and consistent demonstration of our Safety Together behaviors and tools:

S - Speak up for Safety

A - Accurately communicate

F - Focus on the task

E - Exercise and accept a questioning attitude

T - Thoughtfully interact

Y - You and Me Together

CHRISTUS Santa Rosa Health System is about people. People we meet and care for; people whose lives we enhance, and those whose lives we save. CHRISTUS is about the people who work here: our award-winning medical staff, dedicated housekeeping staff, compassionate nurses and patient-focused ancillary staff. We're about people who need us, from small bumps to massive trauma, no matter their economic bracket. We're about the people of San Antonio, New Braunfels, and all the South Texas communities we serve. Since 1869, CHRISTUS Santa Rosa Health System has grown and flourished just as South Texas has grown. We remain the only Catholic faith-based, non-profit health care system in San Antonio and New Braunfels. Our healing ministry now includes five full-service hospitals with 1,159 licensed beds, and a number of specialty centers.

If you are looking to join a rapidly growing faith-based organization that encourages professional development, we want you to become a part of the CHRISTUS Santa Rosa family!

This position is responsible for the operation of physician practices usually consisting of more than 4 providers, more than 10 FTEs or more than two sites. The position is responsible for, but not limited to, managing subordinate personnel, preparing clinic(s) budget, ensuring data accuracy, preparing financial analyses, handling complex customer service issues and maintaining provider/staff communications.
Requirements:
· Bachelor's Degree preferred
· Effective communication and prioritization of provider issues.
· Competent in financial reimbursement, billing and collections, CPT, ICD9 and HCPCS coding, medical group operations, and managed care concepts.
· Ability to recognize and communicate variance in key practice indicators.
· Must be computer literate and have strong organizational skills.
· 4 Four or more years of clinic management experience required
· Additional appropriate education may be substituted for three years of clinic management experience
· Four years of experience in diversified positions within a medical practice with at least one year in a supervisory position
Work Type:
Full Time

MercyOne Newton Medical Center is a fully owned hospital of MercyOne Des Moines Medical Center and a member of MercyOne Network.

It is located in the city of Newton, Iowa, county seat of Jasper County. Positioned on Interstate 80, the nation’s only east/west transcontinental interstate highway, Newton is about 30 miles east of the Des Moines metropolitan area, which has a population in excess of 400,000.

MercyOne Newton has a well-deserved reputation for bucking the trend of diminished health care in rural America by enhancing the quantity and quality of its services during the last two decades. This has been accomplished by expanding, remodeling and providing technological improvements to its physical facilities and by adding new physicians.

MercyOne Newton employees and local doctors are known for their highly productive “Iowa work ethic,” emphasis on compassion and quality patient service, and loyalty to the hospital and the community.

Our campus in Newton has 48 beds and about 200,000 square feet of space. Attached to the hospital is a 50,000-square-foot medical office building containing local physician practices and the hospital’s physical medicine and rehabilitation center.

MercyOne Newton is one of the largest employers in Jasper County, along with the local school system and the county government.
Responsibilities *GENERAL SUMMARY**:* Ultimate responsibility for the opera­tion of designated clinics on the MercyOne Medical Center campus. Plans, organizes and directs all activities of the facility and often functions as a working manager fulfilling one of the functional areas of the clinic.
Qualifications *MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED**:*
* Work requires a profes­sional level of knowledge in a health care. * Work requires a profes­sional level of knowledge in a health care. * One year of supervisory/management experience in clinic or physician office setting required. * Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. * Proof of completion of Mandatory Reporter abuse training within three (3) months of hire.


Requirements:

CommonSpirit