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Associate Center Operations Director
Chenmed
Clinical operations manager job in Columbus, OH
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Spoken and written fluency in English
This position requires use and exercise of independent judgment
Flexible to work evening, weekends and/or holidays as needed
EDUCATION AND EXPERIENCE CRITERIA:
BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
PAY RANGE:
$83,638 - $119,482 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$83.6k-119.5k yearly 2d ago
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Associate Medical Director
National Staffing Solutions 4.2
Clinical operations manager job in Columbus, OH
Permanent Associate Medical Director Board Certified in Family Medicine / Internal Medicine
FQHC Setting
What we Offer:
Schedule: M- F 8am to 5pm, No Weekends
Competitive Pay: $250k to $270k. depends on experience
Sign On Bonus: $30,000
Full Benefits Package - Medical, dental, vision, disability & life insurance. 401(k).
What the Associate Medical Director will Do:
80% Clinical / 20% Administration
Supervise and coach fellow providers in how to provide excellent primary care / urgent care and community care
This is a FQHC setting must be comfortable with Community Medicine
Partake in leadership meeting and also act as an ambassador to community based organizations, hospitals, and payers
Requirements of the Associate Medical Director:
5+ Years clinical experience / Administrative leadership experience needed
Must have 2 -3 recent years experience in primary care medicine
Active and unrestricted medical or nursing license in the state required
Background in working for a clinic or community based inpatient setting a plus
Must be ok prescribing opioids
$250k-270k yearly 4d ago
Medical Director Physician
FCS, Inc. 4.8
Remote clinical operations manager job
Full time Psychiatrist to serve as Medical Director in a Dayton-based mental health clinic. Must have experience Board certification preferred. Full time with benefits including 401K match, health, dental, life, PTO, etc. Impressive salary and great hours Monday-Friday. SIGN-ON BONUS.
Work remote providing telepsychiatry and conducting internal virtual meetings. Call or email Molly Brown for more information at ext 244 or
$170k-261k yearly est. 6d ago
Physician / Administration / Puerto Rico / Permanent / Medical Director - Medicaid (remote)
Humana 4.8
Remote clinical operations manager job
Become a part of our caring community and help us put health first The Medical Director relies on medical background and reviews health claims. The Medical Director work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
$197k-311k yearly est. 6d ago
Physician / Non Clinical Physician Jobs / Oklahoma / Permanent / Medical Consultant- Remote
UNUM 4.4
Remote clinical operations manager job
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments.
And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally.
$189k-256k yearly est. 6d ago
Medical Director
Intepros
Remote clinical operations manager job
Medical Director (Utilization Management)
The Medical Director plays a key role in ensuring coverage and payment determinations are clinically appropriate, compliant, and aligned with plan benefits and contractual agreements with participating provider networks. This position requires sound clinical judgment, collaborative leadership, and a strong understanding of healthcare delivery, population health, and payer operations.
Key Responsibilities
Provide physician leadership and clinical guidance to Utilization Management and Care Management functions
Render coverage and payment determinations in accordance with health plan benefits, medical policies, and provider contracts
Apply evidence-based clinical guidelines and best practices to support consistent, high-quality decision-making
Exercise informed medical judgment grounded in clinical medicine, patient safety, quality management, and population health principles
Collaborate effectively with clinical teams, operational leaders, senior management, and external partners
Promote efficient, cost-effective care delivery across all lines of business
Support organizational initiatives related to quality improvement, compliance, and healthcare outcomes
Required Qualifications & Experience
Medical Doctor (MD) or Doctor of Osteopathy (DO) from an accredited medical or osteopathic medical school recognized by AAMC, AOA, or WHO
Unrestricted and active Pennsylvania medical or osteopathic license
Current board certification through ABMS or AOBMS (Family Medicine or Internal Medicine preferred)
Ability to successfully complete organizational credentialing requirements
Strong knowledge of Utilization Management, healthcare delivery systems, and payer-based medical decision-making
Work Location
Fully Remote: This position is designated as fully remote
Work must be performed within the Tri-State Area (Pennsylvania, New Jersey, or Delaware)
$181k-282k yearly est. 2d ago
Bilingual Behavioral Health Care Manager
Heritage Health Network 3.9
Remote clinical operations manager job
This role works closely with Care Team Operations, ClinicalOperations, Behavioral Health clinicians (LMFT/LCSW/LPCC), Community Health Workers (CHWs), Compliance, Finance (for authorizations), Care Operations Associates, and external partners including hospitals, primary care providers, behavioral health agencies, housing providers, and community-based organizations.
Responsibilities
Serve as the primary point of contact for assigned members with behavioral health and psychosocial complexity, building trust through consistent, trauma-informed engagement.
Conduct comprehensive, holistic assessments addressing behavioral health, substance use, functional status, social determinants of health, safety risks, and care gaps.
Develop, implement, and maintain person-centered care plans that integrate behavioral, medical, and social goals; update plans following transitions of care or changes in condition.
Coordinate services across the continuum of care, including behavioral health providers, primary care, hospitals, housing supports, transportation, social services, and community-based organizations.
Conduct required in-person home or community visits based on acuity, risk stratification, and payer requirements.
Support Transitions of Care (TOCs) by completing timely follow-up, coordinating post-discharge services, and reinforcing discharge instructions and medication understanding.
Utilize motivational interviewing, behavioral coaching, and health education to promote engagement, adherence, self-management, and long-term member stability.
Identify, escalate, and address behavioral health risks, safety concerns, service delays, benefit lapses, and environmental barriers using HHN escalation protocols.
Coordinate and track referrals, appointments, transportation, and follow-ups to ensure continuity and timeliness of care.
Maintain accurate, timely, and audit-ready documentation of all assessments, encounters, and interventions in eClinicalWorks (ECW) and other HHN systems.
Meet or exceed HHN and health plan productivity standards, including outreach cadence, encounter requirements, documentation timeliness, TOC completion, and quality measures.
Actively participate in multidisciplinary case reviews, care conferences, team huddles, and escalations with nurses, behavioral health clinicians, CHWs, care operations, and compliance.
Assist members with plan navigation, eligibility redeterminations, social service applications, housing resources, and crisis intervention support.
Communicate professionally with members and care partners using HHN-approved channels, including phone, RingCentral, secure messaging, and SMS workflows.
Contribute to continuous quality improvement efforts by identifying workflow gaps, documenting barriers, and sharing insights to improve care delivery.
Uphold confidentiality and comply with all HIPAA, Medi-Cal, ECM, and payer regulatory requirements.
Remain flexible and responsive to member needs, including field-based work and engagement in community settings.
Skills Required
Bilingual (English/Spanish) proficiency required to support member engagement and care coordination.
Strong ability to build rapport and trust with diverse, high-need member populations.
Proficiency in using eClinicalWorks (ECW), Google Suite (Docs, Sheets, Drive), RingCentral, and virtual communication tools.
Ability to interpret and use PowerBI dashboards, reporting tools, and payer portals.
Demonstrated skill in conducting holistic assessments and developing person-centered care plans.
Experience with motivational interviewing, trauma-informed care, or health coaching.
Strong organizational and time-management skills, with the ability to manage a complex caseload.
Excellent written and verbal communication skills across in-person, telephonic, and digital channels.
Ability to work independently, make sound decisions, and escalate appropriately.
Knowledge of Medi-Cal, SDOH, community resources, and social service navigation.
High attention to detail and commitment to accurate, audit-ready documentation.
Ability to remain calm, patient, and professional while supporting members facing instability or crisis.
Comfortable with field-based work, home visits, and interacting in diverse community environments.
Cultural humility and demonstrated ability to work effectively across populations with varied lived experiences.
Competencies
Member Advocacy: Champions member needs with urgency and integrity.
Operational Effectiveness: Executes workflows consistently and flags process gaps.
Interpersonal Effectiveness: Builds rapport with diverse populations.
Collaboration: Works effectively within an interdisciplinary care model.
Decision Making: Uses judgment to escalate or intervene appropriately.
Problem Solving: Identifies issues and creates practical, timely solutions.
Adaptability: Thrives in a fast-growing, startup-style environment with evolving processes.
Cultural Competence: Engages members with respect for their lived experiences.
Documentation Excellence: Produces accurate, timely, audit-ready notes every time.
Strong empathy, cultural competence, and commitment to providing individualized care.
Ability to work effectively within a multidisciplinary team environment.
Exceptional interpersonal and communication skills, with a focus on building trust and rapport with diverse populations.
Job Requirements
Education:
Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or related field.
Licensure:
Licensed LMFT, LCSW, LPCC.; certification in care coordination or CHW training is a plus.
Experience:
1-3 years of care management or case management experience, preferably with high-need Medi-Cal populations.
Experience in community-based work, homelessness services, behavioral health, or SUD settings strongly preferred.
Familiarity with Medi-Cal, ECM, and community resource navigation.
Travel Requirements:
Regular travel for in-person home or community visits (up to 45%).
Physical Requirements:
Ability to perform home visits, climb stairs, sit/stand for prolonged periods, and lift up to 20 lbs if needed.
$61k-76k yearly est. 5d ago
General Manager - Growth & Ops Leader (Remote)
3 HTi, LLC
Remote clinical operations manager job
A leading global systems integrator is seeking an experienced General Manager to lead their strategic direction and operations in Mount Laurel, NJ. You will develop business strategies, oversee daily operations, and foster a culture of innovation. The ideal candidate should have a strong background in general management, preferably in the high-tech or manufacturing sectors, along with excellent leadership and communication skills. A competitive compensation package and opportunities for professional growth are provided.
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$82k-171k yearly est. 2d ago
Director, Medical Affairs (Remote)
Stryker Corporation 4.7
Remote clinical operations manager job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
Abbott Heart Failure (HF) delivers devices for patients living with heart failure in the areas of hemodynamic monitoring and mechanical circulatory support. Medical affairs of Abbott HF is seeking to hire a director who will join a team of medical specialist dedicated to all medical aspects of safe and effective device heart failure treatment. The director will report to the Chief Medical Officer.
The Director of Medical Affairs will provide daily business operations support related to product development and clinical research, product quality, compliance, commercial/marketing activities and customer interactions. The director assists the Chief Medical Officer in being medical representative of Abbott HF to external regulatory agencies and professional societies.
What You'll Work On
The Medical Director
Develops medical opinions, medical platform documents and Health Hazard Assessments.
Provides medical input for promotional and commercial activities as requested.
Serves as medical representative on Risk Evaluation teams.
Assists investigation teams by providing medical input as needed.
Responsible for updating medical affairs procedural documents and submitting change requests when needed.
Provides medical support for MDR reporting when needed.
Provides initial medical input for quality/regulatory customer communications, technical bulletins and quality directives.
Engages with direct customer interactions with medical content as needed.
Regionally responsible for Investigator Initiated Study and Research Grant programs.
Provides input or content to professional education activities.
Responsible for engaging in and documenting off-label discussions.
Assists the Chief Medical Officer in KOL and professional society engagement.
Provides medical input to new product development
An MD is strongly preferred for this role, but a PhD in a relevant area would be considered. A minimum of 5 years of clinical experience including in CV medicine would be clinical research, including interpretation and presentation would be expected. Strong presentation skills required.
The role is remote (US-based)
Up to 70 % travel should be expected.
APPLY NOW
Enjoy a competitive base salary plus exciting bonus opportunities and long-term incentives designed to recognize your success.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: **********************
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at *************** on Facebook at *********************** and on Twitter @AbbottNews and @AbbottGlobal
#J-18808-Ljbffr
$221k-314k yearly est. 5d ago
Director, AI-Powered User Operations (Remote)
Nerdwallet, Inc. 4.6
Remote clinical operations manager job
A leading personal finance company located in California is seeking a Director of User Operations. In this role, you will transform customer support using AI technologies and lead a high-performing team. The ideal candidate has substantial experience in customer operations and automation initiatives, with a focus on driving measurable results in satisfaction and operational efficiency. Remote work flexibility is offered.
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$144k-198k yearly est. 1d ago
Head of GTM & Growth - Crypto API (Remote)
Placeholder
Remote clinical operations manager job
A dynamic tech company in San Francisco is seeking a Head of GTM to drive growth for their API infrastructure. This role includes owning the GTM strategies, managing diverse teams, and ensuring alignment on revenue goals. The ideal candidate has strong leadership skills, a passion for decentralized finance, and a track record in business development. The company offers comprehensive benefits and a flexible work environment.
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$100k-182k yearly est. 2d ago
Operations Manager
Parsec, LLC 4.9
Clinical operations manager job in Columbus, OH
Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity.
Parsec, LLC. is currently seeking an OperationsManager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment.
Schedule:
6:00pm to 6:00am - 3 days on 3 days off
(Including weekends and holidays)
Responsibilities will include but not be limited to:
Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity.
Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth.
Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols
Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations.
Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making.
Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance.
The ideal candidate should possess the following:
Experience in ramp operations, specific to the intermodal transportation industry
Willingness to work in varying weather condition
Bachelor's or Associate's degree (Preferred)
Effective oral and written communication skills
Strong computer skills, including knowledge of Microsoft Office
$65k-108k yearly est. 2d ago
Director of Automation & Operational Excellence (Remote)
Unitedhealth Group 4.6
Remote clinical operations manager job
A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S.
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$97k-116k yearly est. 3d ago
Brand Services Manager
Carousel Luxury Aftercare
Clinical operations manager job in Columbus, OH
Company: Carousel
Type: Full-Time
About Carousel
Carousel is a division of Diamond Cellar Holdings, a premier name in the luxury jewelry industry. We specialize in providing world-class repair, manufacturing, and logistics services to luxury jewelry brands around the world. We serve as a trusted operational partner to some of the most discerning names in the industry, combining technical precision with white-glove customer service.
Position Summary
The Brand Services Manager serves as the operational and communication hub for all jewelry repair workflows at Carousel. In this role, you will manage the full lifecycle of incoming repairs, ensuring timely distribution, quality control, and status updates to our brand partners and clients. You'll coordinate between our in-house artisans, external vendors, and end customers to deliver a seamless and efficient repair experience.
This is a detail-oriented, service-driven role ideal for someone who thrives in a fast-paced environment, can juggle multiple workflows, and values craftsmanship and care.
Key Responsibilities
Repair & Custom Coordination
Receive, triage, and assign daily incoming repair jobs to the appropriate artisans for swift action.
Conduct final QC checks to ensure every repair meets brand and client standards.
Serve as the main point of contact for all internal and external repair-related communications.
Provide brand-specific repair estimates and lead times; generate custom quotes as needed for non-standard services.
Communication Management
Begin each day with a review of all outstanding client and brand messages.
Maintain proactive and timely updates to stakeholders using internal tagging and workflow tools.
Execute monthly check-ins with each brand, flagging any problem jobs or delays.
Monitor communication and production patterns to identify outliers or bottlenecks.
Trigger automated status updates to clients and partners as needed.
Billing & Tracking
Log repair notes, estimates, and invoice details into the Repair Tracker system.
Understand and apply specific client terms, including discounts, markups, and codes.
General Administrative Support
Compile and distribute weekly performance and job tracking reports.
Maintain up-to-date knowledge of Carousel procedures and standards.
Qualifications
Experience in luxury retail, repairs, operations, or customer service preferred.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and prioritize effectively.
Excellent verbal and written communication skills.
$52k-86k yearly est. 1d ago
Remote Liver Medical Affairs Director - Regional Expert
Gilead Sciences, Inc. 4.5
Remote clinical operations manager job
A leading biopharmaceutical company is seeking a Senior Director for Medical Affairs to lead initiatives focused on liver diseases. The ideal candidate should have substantial clinical experience in hepatology and a commitment to scientific excellence. This remote position requires strategic collaboration and contributions to research efforts to improve liver care outcomes. Strong leadership and communication skills are essential for engaging diverse healthcare professionals in clinical discussions.
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$235k-330k yearly est. 1d ago
General Manager Operations
Workhire
Remote clinical operations manager job
WorkHire is dedicated to connecting businesses with exceptional talent and fostering impactful collaborations. Our mission is to empower organizations by offering innovative solutions tailored to their unique needs. With a deep understanding of the industry, we support sustainable growth and promote innovation. By building strong partnerships, we help clients achieve long-term success and make a meaningful impact in their respective markets.
Role Description
This is a part-time remote position for a General Manager of Operations. The General Manager will oversee day-to-day operations, ensuring efficiency and alignment with the organization's goals. Responsibilities include managing teams, optimizing customer service processes, overseeing budgets, and driving operational excellence. The role also involves strategic planning to enhance performance and achieve overall success.
Qualifications
Proven expertise in General Management and OperationsManagement
Strong skills in Team Management and fostering collaboration
Experience in Customer Service management and process improvement
Proficiency in Budgeting and financial planning
Excellent organizational and problem-solving abilities
Effective communication and leadership skills
Bachelor's degree in Business Management or related field preferred
Experience in remote work environments is a plus
$57k-114k yearly est. 5d ago
Traffic Control Operations Manager
Integrity Trade Services 3.9
Clinical operations manager job in Columbus, OH
Traffic Control OperationsManager - $115k-$135k/annually DOE!
20% annual bonus!
is a direct hire opportunity!
Integrity Trade Services is hiring a Traffic Control OperationsManager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Traffic Control OperationsManager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control OperationsManager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control OperationsManager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance.
Safety Leadership:
Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
Collaborate with safety managers and branch teams to drive a safety-first culture.
Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.
Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.
Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.
Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.
Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.
Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).
Utilize KPIs to track performance and foster a culture of accountability.
Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.
Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches.
Set a high standard of ethics and integrity, leading by example and promoting company values.
Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.
Location: Philadelphia, PA or Columbus, OH
50-60% travel required
Schedule/Shift Details: First Shift
Qualifications:
Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.
Strong leadership skills with the ability to create a positive, team-driven work environment.
Ability to travel frequently to branch locations and provide hands-on leadership and oversight.
Benefits:
Medical
Dental
Vision
PTO
$40k-50k yearly est. 1d ago
Operations Manager
Swipejobs
Clinical operations manager job in West Jefferson, OH
NOW HIRING WAREHOUSE ONSITE STAFFING MANAGER!
Schedule: Monday-Friday
Shift Hours: 1st: Monday-Thursday, 4:30am-3:30pm
2nd shift: Monday-Thursday, 3:30pm-2:30am
Pay Range: $62,000/year + benefits
(
Plans offered
: 401K, medical/dental/vision/disability/life insurance, maternity leave)
About Us:
At SwipeJobs, we're reshaping the future of staffing through technology. With operations in 48 states across the U.S., our platform connects job seekers with employers through our intuitive mobile and desktop applications. We're a high-growth, tech-enabled company backed by a strong vision and a dynamic leadership team.
We are seeking an experienced Onsite Staffing Manager to drive growth in the West Jefferson, OH market.
What You'll Do:
Manage all employees actively working onsite
Partner with managers to understand staffing needs
Coordinate onboarding and new hire orientations
Support employees and act as the onsite point of contact
What We're Looking For:
Fluent in English and Spanish
Previous supervisor, onsite management experience or team lead (warehouse or light industrial preferred)
Strong people skills - you enjoy building connections
Organized and able to juggle multiple tasks in a fast-paced environment
Comfortable using Microsoft Office; ATS experience is a plus
Reliable, proactive, and able to work independently onsite
$62k yearly 3d ago
Operations Manager
Smash Park Entertainment Group
Clinical operations manager job in Westerville, OH
What is Smash Park?
Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity.
Job description:
At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together.
We're looking for a driven, hands-on OperationsManager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience.
What You'll Do
Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun.
Cultivate a culture of diversity, equity, and inclusion throughout the organization.
Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service.
Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance.
Train and develop team members to deliver exceptional guest experiences.
Ensure compliance with food safety, liquor regulations, and quality standards.
Monitor operational costs, identify opportunities to reduce waste, and improve profitability.
Implement policies and protocols to maintain and improve operational efficiency.
Help plan and execute public and private events to promote the Smash Park brand.
Continuously review and improve the overall guest experience-from product quality to service delivery.
Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment.
The Experience You'll Bring:
2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred.
Strong organizational, leadership, and interpersonal skills.
Excellent financial management and analytical abilities.
Experience with restaurant management and accounting software.
In-depth knowledge of food safety, liquor requirements, and quality standards.
Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays.
Salary is based on experience, skills, and qualifications.
This role is bonus-eligible.
Job Type:
Full-time
Compensation:
Starting salary of $65,000 annually, with bonus-eligibility.
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Experience Required:
Hospitality management: 2 years
We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$65k yearly 3d ago
Datacenter Operations Manager
TPI Global Solutions 4.6
Clinical operations manager job in Westerville, OH
Lab Scheduling & Prioritization
• Coordinate factory witness test schedules across three primary lab locations:
o Dearborn, OH
o Monterrey, MX
o Tijuana, MX
• Prioritize testing activities based on:
o Manufacturing readiness and production schedules
o Sales commitments and customer urgency
o Product type and lab capabilities
• Ensure optimal utilization of lab resources and avoid scheduling conflicts.
Cross-Functional Coordination
Act as the liaison between manufacturing, engineering, lab operations, and sales teams to align on test objectives and logistics.
Facilitate communication and alignment across departments to ensure readiness and minimize delays.
Ensure all required documentation, equipment, and personnel are prepared ahead of scheduled tests.
Customer Engagement
Serve as the primary point of contact for customers attending factory witness tests.
Coordinate logistics for customer visits, including travel, accommodations, and site access.
Ensure customers are informed of test schedules, protocols, and any changes or delays.
Travel & On-Site Support
Travel to lab locations as needed to support high-priority witness tests and ensure schedules are maintained.
Provide on-site coordination and issue resolution during critical testing events.
Process Oversight & Documentation
Monitor the progress of scheduled tests and escalate issues that may impact timelines or customer satisfaction.
Ensure that test documentation, certifications, and reports are delivered promptly and accurately.
Track and report on test completion rates, customer feedback, and scheduling efficiency.
Skills: Skills & Competencies
Strong understanding of data center thermal management technologies, including chillers, fan walls, and liquid cooling systems.
Excellent organizational and time management skills with the ability to manage multiple priorities.
Effective communication and interpersonal skills, especially in customer-facing scenarios.
Proficiency in project management tools (e.g., MS Project, Smartsheet) and ERP systems.
Ability to travel up to 25% domestically and internationally, including to Dearborn, Monterrey, and Tijuana.
Preferred Attributes:
Familiarity with direct-to-chip liquid cooling architectures and CDU integration.
Experience with fan wall deployments and airflow optimization in white space environments.
Multilingual communication skills (English/Spanish) are a plus.
Education:
Bachelor's degree in Mechanical Engineering, Industrial Engineering, Business, or a related field.
5+ years of experience in project coordination or program management, preferably in HVAC, cooling systems, or data center infrastructure.
Experience working with cross-functional teams and managing customer-facing technical projects.