Clinical operations manager work from home jobs - 1880 jobs

Job Title: Part-Time Operations Officer Time Commitment: 20 hours per week Compensation: $38.50/hour + $100/month stipend Reports to: CEO Growth Opportunity: Opportunity to transition to full-time in 2027 and grow into Director of Operations About FinAbility FinAbility is a high-growth, survivor-led nonprofit startup on a mission to empower survivors of domestic abuse to build lasting financial security and thrive. Since launching in 2021, we've supported tens of thousands of survivors through trauma-informed, empowerment-based programs including 1:1 financial mentorship and savings matching. We've also led banking system change and activation to increase survivor access to safe financial resources. We're scrappy and entrepreneurial at heart, thoughtfully challenging traditional models of philanthropy and financial services. We also believe in doing this work with humility, integrity, and courage-always centering the voices and needs of survivors. About the Role FinAbility is seeking a highly organized, detail-oriented Part-Time Operations Officer to support the day-to-day operations that keep the organization running smoothly. This is a fully remote role, but candidates must be based in the Portland metro area, as the position requires regular access to FinAbility's physical mailbox and support for locally rooted administrative needs. This is FinAbility's first dedicated hire on the operations side. The role is designed for someone who can work very autonomously, bring strong foundational operations and administrative skills, and requires minimal day-to-day training or oversight. You'll work closely with the CEO to execute and maintain internal systems, support program operations, and ensure recurring processes stay on track. This role is well-suited for someone who enjoys building structure, documenting processes, and providing reliable operational support in a growing organization. Key Responsibilities (20 hrs/week) Support day-to-day operational and administrative needs across the organization Execute and maintain established workflows, systems, and internal processes Document processes and draft SOPs in collaboration with the CEO Identify opportunities to make internal processes more efficient, easier to maintain, and implement automations where valuable Provide administrative and operational support for the Savings Match Program Help ensure recurring monthly processes (e.g., reporting coordination, internal checklists) run smoothly and on time Maintain calendars, trackers, and reminders for ongoing operational tasks Provide light scheduling and logistical support for board meetings Serve as FinAbility's Mail Custodian, ensuring mail is processed and properly retained Qualifications We welcome candidates from a variety of professional and lived experiences. The ideal candidate brings many of the following: Lived experience as a survivor and/or a personal connection to our mission is highly valued Prior experience in operations, administration, or organizational support roles Strong organizational skills and exceptional attention to detail Ability to operate independently and manage priorities with minimal oversight Comfort executing and maintaining systems in a growing organization Clear, thoughtful written communication skills Ability to quickly learn and adapt to new technologies and software-as-a-service platforms Entrepreneurial mindset and comfort navigating ambiguity Benefits & Perks $100/month remote work stipend 120 hrs of PTO (6 weeks) + 11 paid holidays All-expenses-paid travel for major team gatherings and organizational events Set your own schedule within core collaboration needs Additional benefits and support can be discussed based on what you need to be successful Clear growth pathway into a full-time Operations or Director of Operations role as FinAbility grows How to Apply This role is open until filled. To apply, please email your resume and a brief statement (100 words or less) describing why you'd be a great fit to ******************************.

A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr

Job Title: Operations Manager (Remote - Mountain Time Zone hours) Company: [Confidential - Sourced by Boulo Solutions] Industry: Commercial Cleaning Services Job Type: Full-Time About the Role: Boulo Solutions is partnering with a growing commercial cleaning company to find a Operations Manager who thrives in a fast-paced, remote work environment. The ideal candidate will play a key role in ensuring smooth operations by managing schedules for a team of 10 technicians and serving as the central communication point between clients and technicians. Key Responsibilities: Manage daily and weekly scheduling for 10 technician teams, ensuring optimal coverage and efficient routing. Handle customer concerns and other operational issues to keep jobs running smoothly. Review work and invoice jobs once completed. Serve as the primary liaison between clients and technicians, addressing scheduling changes, special requests, and service updates. Monitor team availability and adjust schedules in real time as needed. Communicate professionally and promptly with clients to confirm appointments and resolve any service-related concerns. Maintain up-to-date records in the scheduling system. Collaborate with internal departments to anticipate staffing needs and client demands. Requirements: Must work Mountain Time Zone hours and be available during regular business hours. Proven experience in scheduling, dispatching, or coordinating teams-ideally in service-based industries such as cleaning, maintenance, or field services. Excellent communication and problem-solving skills. Highly organized with strong attention to detail and time management. Comfortable working independently in a remote environment. Tech-savvy with experience using scheduling or CRM software (specific platforms can be trained on). What We Offer: Remote work flexibility. Opportunity to work with a supportive and growing team. Meaningful impact on the daily operations and customer satisfaction. Competitive compensation based on experience.

A leading data and AI company in San Francisco is seeking a Senior Manager, Finance to join the FP&A team. This role will involve assessing growth drivers, managing financial metrics, and nurturing partnerships across teams. The ideal candidate will have 8+ years of relevant experience, a Bachelor's degree, and a strong background in financial analysis. This position also includes responsibilities such as building financial models and implementing solutions to enhance financial operations. Competitive compensation is offered. #J-18808-Ljbffr

A dynamic tech company in San Francisco is seeking a Head of GTM to drive growth for their API infrastructure. This role includes owning the GTM strategies, managing diverse teams, and ensuring alignment on revenue goals. The ideal candidate has strong leadership skills, a passion for decentralized finance, and a track record in business development. The company offers comprehensive benefits and a flexible work environment. #J-18808-Ljbffr

LHH is partnering with a purpose centered wellness organization to hire an Operations Manager & Events Facilitator. You'll oversee daily operational workflows, working closely with community members and ensuring smooth execution of events, engagements, and recurring initiatives. This role blends operational excellence with community stewardship. You'll orchestrate people, systems, and schedules so members, hosts, facilitators, and internal teams can do their best work our service offerings. The ideal candidate is highly organized, proactive and calm under pressure and comfortable managing complex calendars and workflows across time zones in a values‑aligned, healing‑focused environment. This role is fully remote and will work EST hours. What you'll do: Serve as primary point of contact for member inquiries and continuous support Own set‑up, maintenance, and quality control of session schedules and digital platforms Maintain accurate operational records, reports, and documentation Recruit, onboard, and support session hosts as needed Coordinate training; ensure protocols and best practices are followed Uphold and communicate policies and procedures Plan and facilitate periodic community meetings and pop‑up sessions Keep session materials, scripts, and translation resources current Coordinate retreats and events (virtual and in‑person) Support data collection workflows and collaboration with external research partners What you'll bring: Required Proven experience in operations, program coordination, or community management Exceptional organizational and time‑management skills Clear, empathetic written and verbal communication Fluency with multiple digital tools and platforms Discretion with sensitive information; professional judgment Self‑directed, reliable, and effective in a fully remote setting; able to juggle multiple priorities Preferred Experience within mission‑driven, wellness, or spiritual communities Familiarity with research operations or protocol‑driven programs Experience coordinating volunteers or distributed teams Comfort in fast‑moving, evolving environments Benefits Include: Personal Time Off (PTO) is offered on an accrual basis up to 120 hours a year with an increase after tenure, 6 Paid Holidays, and up to 6 weeks of Paid Parental Leave (Washington State). PTO and holiday hours are prorated based on hire date within the calendar year. Paid Sick Leave where applicable by State law Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, and a 401k plan or a non-qualified deferred compensation plan Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

A global consulting firm is seeking a Senior Manager in Tech Consulting to lead ServiceNow Enterprise Service Management projects. The role involves managing client relationships, overseeing project delivery, and ensuring alignment with organizational strategy. Ideal candidates will possess a Bachelor's degree, 5 to 7 years of consulting experience, and certifications in ServiceNow. Competitive compensation and continuous development opportunities are offered in a dynamic work environment. #J-18808-Ljbffr

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Summary: Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. Job Description: The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. Key Responsibilities/Qualifications: Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. Stay knowledgeable of competition and important emerging technologies and standards. Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. Skills, Knowledge, Experience & Education At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: Preferred, BA/BS in Engineering or Business/Operational Management 7-10+ years of progressive functional experience, within a complex global company. 5+ years of leadership experience in a 24/7 environment Strong Business and Financial Acumen Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. Other Suitability Factors We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a capacity for complexity and temperament that includes: A very mature individual with the right balance of confidence and humility. Process oriented while also strongly developing and relying on interpersonal relationships across the company Executive presence and ability to connect equally well upwards, downwards and sideways in the organization Self-motivated and driven towards excellence A high level of EQ to be able to manage across a large team with significant diversity Ability to distinguish between and prioritizing urgent and important issues Situational awareness and complex decision-making ability appropriate for the situation Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Director of Revenue Operations works alongside the SVP of Revenue Operations and is responsible for performing a variety of duties and responsibilities to support the Revenue team. This role will assist with forecasting, head count management, churn analysis, optimizing our tech stack and assisting with the day to day operations for our Revenue team. Responsibilities: Provide day-to-day technical support to the SVP of Revenue Operations Respond to inquiries from our CS organization regarding the Forecast, Sales Territories, HC request, opportunities and churn Provide support to our NA direct sellers regarding HC By observation of day to day production make suggestions to Growth on any long term process improvements Develop and implement revenue targets and games Work with SVPs in regard to mid-month numbers and ensuring we are on target for our monthly and Quarterly Act as liaison between Revenue, Finance, Legal, Support and Product to ensure alignment across all of our growth initiatives Represent the Revenue Organization by effectively communicating and establishing rapport with Executive-level leaders within the organization Participate in Sales meetings and attend other meetings and seminars as required Closely monitor the revenue activities and oversee and monitor revenue project Create end of month reports and monthly forecast numbers Assist with commission splits for the Sales team globally Evaluate and assist in implementing change to increase the efficiency of the revenue team by reviewing reports and information Make recommendations for priorities and program implementations Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight Qualifications: Experience with Gmail and Google Docs Experience with MS Office (Word and Excel) Experience with web browsers (Chrome, Internet Explorer, etc.) College Degree in Business Administration preferred Strong verbal communication skills Excellent written skills and grammar Excellent time management and organization skills Excellent computer skills Excellent research skills Highly skilled in operations management, debugging production, and process alignment. The base pay for this position ranges from $150,000 - $180,000 which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 2/22/26. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

Director, Operations Portfolio & Planning College Board - Operations Role Type: This is a full-time position About the Team College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated products to enhance the end-to-end delivery of digital assessments and all aspects of customer support. The Knowledge, Learning & Operational Effectiveness team collaborates across all operational functions to design and deliver integrated solutions that power our core operations. Our mission is to create a connected ecosystem that supports College Board digital experiences, enabling operational efficiency and exceptional customer outcomes. From backend systems to educator-facing content, every solution we deliver is purposefully crafted to enhance the customer journey, ensuring seamless, intuitive, and impactful interactions at every stage. About the Opportunity As the Director, Operations Portfolio & Planning, you will create and lead a centralized portfolio management and planning capability within Operations. You will develop and maintain a single, integrated view of all operational initiatives, both the work Operations leads and the support required for product and program delivery, to ensure alignment, prioritization, and sequencing across teams and release cycles. Working in partnership with Product, Program, Technology, and Operations leaders, you'll provide a single point of engagement and a unified “One Ops” view for roadmap integration ensuring Operations keeps pace with product timelines and launches. You'll ensure that Operations designs complete, connected solutions for how work gets done. This includes establishing clear pathways for automation and technology solution requests through a single, visible intake point that connects Operations to Technology and enables scalable, reusable solutions. You'll drive the operational rhythm of the business by coordinating planning activities, creating transparency into priorities, dependencies, and ownership across Operations. As a spokesperson for Operations, you will represent the portfolio to internal and partner audiences communicating our collective roadmap, priorities, intended outcomes and advocating for shared wins with clarity and confidence. In this role, you will: Planning, Prioritization & Operational Rhythm (40%) Lead planning strategies that shape the priorities for Ops internal platforms & product integration Establish planning cadences across Operations supporting continuous intake, prioritization, and delivery routines that bring structure and predictability to how work flows. Create transparency into work in progress and dependencies across Ops teams. Manage the rhythm of execution by running internal reviews, surfacing blockers, escalating risks, and ensuring on-time delivery. Communicate clearly with leaders and stakeholders on what is moving forward, when, and why. Portfolio Strategy Integration & Roadmap Alignment (30%) Work with stakeholders to maintain a consolidated view of product and program initiatives that intersect with operational initiatives, activities, and functions. Organize engagements to ensure Operations' portfolio needs are captured. Facilitating Operations leaderships prioritization of features with robust analysis. And guiding efforts to ensure planning alignment between Operations, Product, Program, and Technology teams. Ensure Ops delivery milestones are fully aligned with product launch timelines so the front stage and backstage stay in sync. Establish an Ops cross-portfolio approach to analyze, document and deliver analytic insights and data that influence product and service design. Support the evolution of Ops' Knowledge Management (KM) systems and learning development by maintaining team visibility on emerging and future operational systems and requirements. Solution Enablement (30%) Establish and manage a single intake process for technology solution requests, ensuring visibility and consistency across to deliver scalable solutions that improve efficiency. Track and communicate the outcomes and impact of delivered solutions, using data to inform future prioritization decisions. Advocate for Operations' portfolio priorities with stakeholders, identifying win-win opportunities to improve existing systems and ensuring new systems are ready to meet the unique needs of Operations and the customers it serves. About You 7+ years of experience in operations planning, portfolio management, or product/program management within a complex, matrixed organization. Strong understanding of product development and technology delivery lifecycles, with the ability to translate operational needs into clear, actionable work for technical teams. Demonstrated success partnering with Product, Program, and Technology leaders to align goals, identify dependencies, and deliver complete, scalable solutions. Highly comfortable operating in ambiguity: you can start from a blank slate, make sense of scattered inputs, and shape structure where none exists. You adapt quickly as new information surfaces and see ambiguity as an opportunity, not a blocker. A collaborative, low-ego teammate who builds trust across diverse groups. You naturally work through influence rather than authority, and you're energized by shared ownership, joint problem-solving, and helping others succeed. Exceptional organization and prioritization skills, with the ability to move multiple projects forward independently and collaboratively. Strong analytical and problem-solving skills, using data to inform prioritization, assess impact, and measure delivery outcomes. Excellent verbal and written communication skills, including facilitating planning sessions, leading reviews, and presenting to senior leadership. Proven ability to influence and build relationships across diverse teams, bringing structure without adding bureaucracy. Ability to travel 6-8 times a year to College Board offices or on behalf of College Board business. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success Authorization to work in the United States About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $80,000-$135,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-REMOTE1 #LI-AP1

The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

At Dscout, we're building the most flexible and powerful UX research platform on the market-trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We're building the next chapter of our go-to-market engine - and we're looking for a Director of Revenue Operations who can help us scale with clarity and impact. In this role, you'll connect strategy to execution, making sure our teams operate with clean data, smart processes, and systems that actually work together. You'll partner with leaders across Sales, Marketing, Customer Success, Finance, and Enablement - while guiding a small RevOps team that keeps everyone moving in the same direction. This isn't just an operations role - it's a chance to shape how we grow, make decisions, and serve our customers. What You Will Do: Power Revenue Insights Turn data into clear dashboards, forecasts, and recommendations Align goals across segments, territories, and teams Improve forecast accuracy and reduce surprises Own Our GTM Systems Lead strategy and governance for Salesforce and core tools Keep data clean, consistent, and trusted Drive adoption and change management with teams Make Processes Work Better Map the journey from lead → customer → renewal Create smart handoffs and accountability Automate thoughtfully - only where it truly helps Lead Compensation & Quotas Oversee commissions operations and governance Support plan design and scenario modeling Ensure clarity around how reps get paid Implement AI - Thoughtfully but quickly Pilot AI where it adds value Scale what works, responsibly and securely What You Bring: 7-12+ years in RevOps / Sales Ops (B2B SaaS preferred) Experience leading cross-functional teams Deep Salesforce and analytics expertise Hands-on work with quotas, commissions, and forecasting Strong communication and executive presence Bonus: startup experience, territory/CPQ experience, or AI-driven GTM tools. Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands. It doesn't stop there. When you join the Dscout team, you will get: A strong and competitive compensation package with a built-in bonus and equity program. An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more. An education stipend to support your growth & development, and a remote work stipend. A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. Dscout participates in the E-Verify program in certain locations, as required by law. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM

ABOUT THE COMPANY Tembo Health is a virtual medical practice that helps patients in nursing homes receive care in hard to access specialties like psychiatry and cardiology. Our mission is to improve healthcare outcomes. The status quo is unacceptable, as our seniors have difficulty receiving specialty care leading to worse healthcare outcomes including re-hospitalizations. By partnering with nursing homes, Tembo Health drives quality improvement with our network of world-class clinicians. Our technology allows our clinicians to provide both complex and quality care with a seamless user experience integrating medical data from various sources. Our leadership team has deep expertise in clinical medicine, clinical transformation, operations, and technology with experience at top institutions including BCG, GE, Harvard Hospitals, Mount Sinai, Northwell Health, and Oscar. We're backed by prominent investors including Bloomberg Beta, B Capital Group, and Resolute Ventures. We've proven product market fit over the past two years, have customer traction in NY, TX, and MI, and are scaling upon our success. In other words, it's a great time to get in on the ground floor! ABOUT THE ROLE We're looking for a Practice Manager to assist us with our growing clinical team. Responsibilities. Manage day-to-day clinical operations. You'll be asked to coordinate and execute all non-clinical aspects of patient care, starting with patient registration through appointment note sharing through claim followup/ Implement and refine billing and credentialing You'll contract with the major payor and enroll new providers. You'll submit claims, research superior billing methods, and more. Develop tools that improve the work of all team members. You'll leverage Athena, Google Suite and other tools to directly build tools that will help the team with things like tracking project progress. You'll also lend your insight to the Engineering team to build tools for clinicians and others within our EMR. Sample Work Plan With in the first week, you'll own and manage day-to-day clinical operations with activities like patient registration preauthorizations claim submission claim followup Within the first month, you'll have used your experience to get us working more efficiently than most offices with activities like cleaning up our billing processes instituting a plan for credentialing Within first three months, you'll use your management skills make sure our operations can serve our quickly scaling company through activities like owning contracting and onboarding processes for providers owning onboarding processes for facilities Within 6 months, you'll use you problem solving skills and innovation develop best in class procedures across the company implement high levels of automation within the EMR serve as subject matter expert with Engineering team to build tools for the clinical and account management teams ABOUT YOU Qualifications. You'll be successful in this role if You know the Athena EMR You strive to make things efficient You love the challenge of figuring out something new You're not afraid to pick up the phone You keep great notes You've worked in or managed a medical practice or similar Suggested Requirements. The following experiences are suggested but not required: You've worked on large or growing teams Experience with national provider contracts

As a Director of Operations for AmeriVet, you will play a key leadership role in overseeing the performance, culture, and operational success of veterinary hospitals within your assigned region. You'll work directly with Practice Managers, Associate DVMs, and Partner Veterinarians to ensure efficient day-to-day operations, deliver a gold-standard client experience, and promote long-term financial growth. This role requires a strategic thinker, a strong people leader, and a hands-on problem solver-someone who can coach teams, drive results, and represent AmeriVet's values with authenticity. You'll lead with empathy, guide with data, and empower our field teams to deliver exceptional care. This position requires at least 75% travel, including occasional overnight stays. What You'll Do Lead and support the operational performance of veterinary practices in your region. Build trusted relationships with Partners, Veterinarians, and Practice Managers to foster collaboration, alignment, and accountability. Identify opportunities for operational improvement and lead the execution of initiatives that enhance efficiency, patient care, and profitability. Support and guide hospitals in achieving their financial goals, including analyzing P&Ls and adjusting strategies as needed. Oversee the successful onboarding and integration of new hospitals into the AmeriVet network. Coach and mentor hospital leaders to drive a culture of excellence, engagement, and client satisfaction. Ensure consistent execution of best practices while honoring the individuality of each practice. Serve as a liaison between field teams and AmeriVet's Support Center, ensuring seamless communication and alignment. What We're Looking For A collaborative, relationship-driven leader with a minimum of 3-5 years of multi-site management experience, preferably in the veterinary, healthcare, or service industries. A Bachelor's degree in Business, Operations Management, or a related field (CVPM certification is highly preferred). Strong business acumen with a proven ability to manage to a budget and make data-informed decisions using P&L statements. An empathetic leader who excels in people management-capable of recruiting, mentoring, developing, and retaining high-performing teams. A polished communicator and confident negotiator who can effectively engage with diverse stakeholders. Someone who thrives in a fast-paced, ever-evolving environment and brings flexibility, resilience, and a solutions-first mindset. A passion for animals and veterinary care-because it's not just what we do, it's why we do it. Resides within the assigned region or is open to relocation. Salary - The role offers a base salary starting at $110,000, depending on experience, along with participation in a competitive bonus program designed to reward strong performance. Region - Washington, Oregon, and Alaska At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets. Candidates are preferred to reside in the following: DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin Are you competitive and aim to always be #1? Do you love a challenge and solving problems? Have you built energized, passionate, and successful workforce teams? If you answered "yes" to these questions, then we want to hear from you! The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence. As a Veterinary Director of Field Operations, you will: Champion and represent the BluePearl mission and vision in all interactions. Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans. In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives. Manage revenue targets of $100+ million. Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention. Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement. Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth. In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions. Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements. Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies. Maintain current knowledge of information technology as relates to hospital operations. Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets. Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions. Other job duties as assigned Competencies: Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Working Conditions: Approximately 50-75% travel is required. Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance. Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options. Parental leave benefits Flexible work schedules 401k and retirement planning Time to reset, rewind, and reflect through our paid time off and floating holiday plans A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

About The Job This position is pivotal in executing Northwestern Mutual's Technology Success strategy by leading a team that provides day-to-day technology support to NM's national network of financial advisors. Additionally, this role involves partnering with the Home Office (Corporate HQ) on critical technology initiatives to ensure the Field Technology Operations team is well-equipped to foster a positive technology-enabled client experience (CX) and field experience (FX). By representing the field's voice of customer (VoC), the Assistant Director ensures that product development, deployment, and change plans effectively address pain points and meet the unique needs of the field. What You'll Do Lead and coach a geographically distributed team of technology specialists (TS) to successfully enable effective and efficient technology support. Develop and maintain relationships with Network and District office leadership to understand and address resource and programmatic needs by office. Lead working teams in the strategic design, implementation, and execution of departmental priorities that drive NM's transformation agenda, while also minimizing technology-related business issues. Collaborate with digital products, technology, and business teams on key technology initiatives, providing field VOC and proactively influencing the direction of adoption and support plans. Partner and consistently deliver with peers across Field Technology Operations to establish and sustain best practices for program operations and delivery standards. Continuously assess team performance via quantitative and qualitative measures as appropriate; taking corrective action where needed to improve capabilities, reduce inefficiencies, and enhance customer experience. Oversee team support strategies ensuring high-quality, value-added touchpoints to enable high customer satisfaction. Lead the strategic engagement of major technology integrations and moves with Network Office leadership. Ensuring Technology Specialist are fully supported to execute locally. Partner with 3rd party vendors in the active sourcing and onboarding of technology specialists and consultants. What We're Looking For Degree in Information Technology, Computer Science, Business Administration, or a related field. Bachelor's degree preferred. Minimum of 5-7 years of experience in technology support or a related field, with at least 3 years in a lead, leadership, or managerial role. Proven track record of managing or leading technology support teams. Understanding of IT infrastructure, software applications, and network systems. Proficiency in troubleshooting and resolving technical issues. Experience with technology support tools and platforms such as ServiceNow or similar. Demonstrated ability to lead, motivate, and develop high-performing teams. Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously. Experience in strategic planning and execution of organizational goals. Exceptional verbal and written communication skills. Ability to collaborate effectively with cross-functional teams and stakeholders. Strong presentation skills, with the ability to convey technical information to non-technical audiences. Strong commitment to customer service and satisfaction. Ability to understand and address the unique needs and challenges of end-users. Strong analytical and problem-solving skills. Ability to identify root causes of issues and develop effective solutions. Ability to adapt to rapidly changing technology and business environments. Proactive approach to learning and implementing new technologies and best practices. Ability to align technology support strategies with broader organizational goals. Experience in driving process improvements and operational efficiencies. Relevant certifications such as ITIL, PMP, or similar are preferred. Experience managing budgets and financial planning for technology support operations. Demonstrated commitment to ethical practices and maintaining confidentiality. Skills You'll Have Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences. Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues using quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes. Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success. Digital Products: Demonstrates expertise and knowledge of digital devices, communication applications, and networks to access and manage information. Escalation Management: Addresses and resolves incidents where customer wants to communicate with leadership or higher authorities regarding their problems. Empathizes, understands, and interacts with the customer to mitigate their issues using domain expertise and adaptive communication techniques. Field Advocacy: Serves as an advocate and liaison of the field to produce meaningful interactions with the field that increase awareness and satisfaction with products and services; brings a field-centric mindset to value creation, prioritization, sequencing, and/or design of digital product enhancements, to maximize value to the field and increase the effectiveness of adoption. Operational Excellence: Focuses on lowering operational risks, running costs, and increasing revenues by identifying, designing, and implementing efficient and effective operational processes and systems that drive performance improvement and achieve business goals. Performance Management & Reporting: Monitors and measures performance of the team and/or field and uses metrics to continuously track and compare the actual versus expected performance, and determines corrective actions as needed. These qualifications will ensure that the Assistant Director of Technology Support is well-equipped to lead the team effectively, drive technological advancements, and support the organization's overall success. Compensation Range: Pay Range - Start: $104,090.00 Pay Range - End: $193,310.00 Geographic Specific Pay Structure: Structure 110: $114,520.00 USD - $212,680.00 USD Structure 115: $119,700.00 USD - $222,300.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit *************** WHAT YOU GET TO DO This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders. Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives. Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations. Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America. Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability. Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies. Drive KPIs, process improvements, and service innovation across all domains. Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication. Perform all other duties as assigned. WHAT YOU HAVE Bachelor's degree in Engineering, Business or related field required. MBA preferred. 10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry. Proven track record of leading large teams or cross-functional departments. Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations. Strong background in optimizing processes, managing budgets, and improving performance metrics. Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems. Familiarity with training and certification programs for technicians working on material handling systems. Skilled in navigating complex organizational dynamics. Exceptional communication skills-both verbal and written. Working Conditions and Environment: Authorization to work in the U.S. Up to 35% travel required (domestic and occasional international). Ability to obtain passport and travel to Europe and Canada Professional office etiquette is required at all times Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada) Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds. WHAT YOU WILL GET 2 remote days per week Half day Fridays A beautiful new, state-of-the-art, office complex in Kennesaw, GA Industry competitive compensation Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with a very generous employer match and no vesting! Paid Vacation & Holidays Profit Sharing Paid Parental Leave Subsidized Daycare Tuition Reimbursement Pet Insurance Subsidized food delivery Monthly celebrations Quarterly employee events Corporate Social Responsibility including recycling, sustainability and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

Description Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA (tenapanor) and XPHOZAH (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been approved in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada. The Senior Director, Field Access Strategy and Operations is a pivotal leadership role responsible for defining, developing, and executing comprehensive strategies to develop and executing all aspects of the access and reimbursement strategy for the U.S. healthcare landscape (Medicare, Medicaid, and commercial payers). This individual will bridge strategic planning with operational excellence, ensuring seamless patient support and providing senior leadership with actionable insights on market trends and policy changes. The role requires a dynamic leader who can manage high-visibility initiatives, foster cross-functional collaboration, lead a team of Directors to meet key performance indicators, and drive change in a complex environment. The Senior Director will also be responsible for creating and monitoring all access and reimbursement related policies and regulations. Responsibilities: Build, lead, and coach a high-performing team of access and reimbursement Directors (first line leaders), fostering a culture of accountability, collaboration, and continuous improvement Provide coaching and educational opportunities so that the Ardelyx ARM team is viewed as subject matter experts for all field-related access and reimbursement topics Ensure all team activities strictly comply with all regulatory, legal, and compliance standards, including HIPAA and OIG guidelines Lead the development of comprehensive access and reimbursement strategies and tactics for the ARM team while acting as a trusted advisor to other commercial functions for all access and reimbursement matters Establish and monitor key performance indicators (KPIs) to measure team effectiveness and operations, adjusting plans as needed to optimize results Monitor, analyze, and anticipate changes in healthcare policy, reimbursement regulations, and market trends, developing proactive strategies to help customers navigate these changes effectively. Partner with internal stakeholders, including Marketing, Sales, Medical Affairs, Legal, and Finance, to ensure alignment of access and reimbursement strategies with overall business objectives Lead the operational components of the Access and Reimbursement team including CRM, Specialty Pharmacy data integration, and integration with the hub Harmonize ARM team goals, key performance measures, hub data, and SP trends to enhance ARM pull through and identify opportunities for enhanced ARM coaching Define budget requirements, manage vendor relationships and contracts, and ensure all activities comply with legal, regulatory, and corporate compliance standards Qualifications: Bachelor's degree, advanced degree preferred, with 12+ years of progressive experience in access and reimbursement, patient services, market access, or related functions within the pharmaceutical, biotech, or medical device industry, or equivalent experience 5+ years in a managerial or leadership role Deep understanding of the U.S. healthcare system, including commercial, Medicare, and Medicaid payer landscapes, coverage, coding (ICD-10, CPT, HCPCS), payment methodologies, and the "buy and bill" process Proven ability to develop and execute national and regional access strategies Strong analytical, problem-solving, and financial acumen skills Excellent communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels Demonstrated experience leading cross-functional teams and managing external vendors/agencies Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities Valid driver's license required Ability to travel domestically as required (approx. 30-50%) The anticipated annualized base pay range for this full-time position is $268,000 - $307,000. Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers. Actual base pay will be determined based on a variety of factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target and equity awards, subject to eligibility and other requirements. Ardelyx also offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks of living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision), life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays. Ardelyx is an equal opportunity employer.

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations. Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world's largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines. LabCorp is seeking an **Associate Director, Global Client Delivery,** to join our **Central Labs Services** team. In this position, you will be accountable to create, implement and advance the Study Management function's vision and strategy in alignment with the Global Project Management (PM) strategy. This position is directly responsible for the day-to-day management and supervision of the study management team to ensure the successful implementation of the global project management strategy, structure, process, and metrics to deliver outstanding customer satisfaction. The Associate Director will ensure integrated services with other global parts of Global Project Management, across departments and business units, focusing on innovative solutions to meet the needs of the pharmaceutical and biotech industries. The three primary areas of focus are: + People: Provide an environment where people can build their careers and thrive + Process: Contribute to an ongoing and sustainable improvement in cost, quality and service delivery for the Portfolio Manager, GSM and SDL functions. + Client: Deliver market-leading quality in an environment of increased regulatory scrutiny through a systematic quality program with focus on continuous improvement. **This is a remote opportunity and can be located anywhere in the US. Indianapolis metro area preferred.** **Responsibilities:** + Manage and supervise the day-to-day operations of the project management team including but not limited to: + Ensure the development of a competent workforce to meet growth plans within budget. + Ensure the seamless integration of project management services and influence pan-Labcorp Drug Development as necessary. + Accountable for the activities and outcomes of the project management team(s), taking corrective action where appropriate. + Ensure appropriate resource allocation to successfully implement and execute project plans to achieve agreed upon service levels. + Ensure consistent implementation, use, and review of SOPs. + Establish and monitor performance objectives for direct reports and take corrective action where appropriate. + Complete thorough, timely and well-documented performance evaluations and interim progress reviews. + Lead the study management team tasks related to planning, budgeting, and cross project management team issues. + Participate in the Project and Alliance Leadership team to establish strategy and business plans. + Engage in mentoring and developing staff and participate in Talent Assessment and Succession Planning processes. + Champion the PM Excellence strategy to continue to grow and enhance the PM competencies across the organization. Engage and partner with other PM pan-Labcorp Drug Development to share best practices and develop appropriate partnerships. + Drive a culture of continuous improvement, quality, and productivity. + Identify business growth opportunities and project management service enhancements. Monitor, track, and manage progress to the PM strategy. Share learning and best practices as appropriate. + Ensure all service failures and opportunities (CCLS and pan-Labcorp Drug Development) are identified, tracked, and resolved in a timely manner. Take preventative action to ensure that the same service failure(s) does not occur. Share learning and best practices as appropriate. + Accountable for the effective management of the study management team budget as appropriate. + Effectively partner and influence across CLS Leadership, Alliance Leaders, Business Development Directors, and Executive Sponsors to meet the growing and evolving client needs. **Minimum Experience Required:** + Minimum 5 years of people leadership experience + Experience managing a team of up to 20 plus is preferred + Excellent written, verbal, and interpersonal skills + Demonstrated high degree of initiative and ability to work collaboratively + Proven ability to inspire effective teamwork and motivate staff in a multi-regional, matrixed environment + Knowledge of regulatory requirements in clinical or laboratory settings + Strong negotiation skills to facilitate, guide, and influence a unified approach within a global, cross-functional environment + Proven strength in planning, problem solving, and organization + Consistent track record of driving continuous improvement and achieving results through leadership + Demonstrated ability to interact with, influence and inspire staff at all levels of the organization + Inclusive and engaging presentation and communication skills + Demonstrated leadership development capabilities **Minimum Education/Qualifications/Certifications and Licenses Required:** + 4-year degree + Clinical trial or central laboratory experience in a people leadership role + Regulatory experience (GXP) **Preferred Education:** + MBA or master's degree **Application Window:** closes at the end of the day 1/30/2026 **Pay Range:** 130-160K per annum All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** . **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. 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