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Become A Clinical Program Manager

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Working As A Clinical Program Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $95,000

    Average Salary

What Does A Clinical Program Manager Do At Medtronic

* Provide strategic directions required for the successful planning and execution of clinical work within various RD projects.
* Applies strong influencing skills during product development, study execution and commercialization phases to ensure shorter product development process and faster time to market.
* Actively develops and maintains strong relationships with Key Opinion Leaders.
* Collects and represents customer feedback, provides clinical input to facilitate usability testing as applicable to support new product development.
* Organizes and manages Advisory Board meetings to evaluate new product concepts, consolidates inputs from KOLs, determines key clinical requirements based on collected feedback.
* Develops clinical strategy, protocols, statistical design and rationale and associated deliverables to evaluate safety and clinical performance of select products prior to product release and following approval to promote physician adoption in accordance with GCP, applicable regulations and SOPs.
* Identifies and manages internal or external Contract Research Organizations (CROs) and other contractors, as applicable, to support clinical department functions as necessary.
* Identifies clinical evidence gaps in the existing product portfolio and develops a strategy to generate data in a timely and cost effective manner.
* Identifies clinical sites to participate in studies, monitor applicable medical literature, animal testing, operation of equipment at customer/clinical sites, and responsible for the accuracy, completeness and regulatory compliance of all clinical study results for their assigned programs.
* Interprets and executes on policies and procedures appropriate to clinical programs under his/her management.
* Recommends modifications to policies and procedures to larger clinical organization as necessary.
* Provide leadership to global RD and clinical/Medical Affairs teams as it related to study strategy, projects, individual tasks and overall study operations.
* Represent clinical function with internal partners and external customers, as requested.
* Proactively engages senior leadership in program risk discussions and provides well thought out solutions to issues.
* Assist in the development of curriculum and train study personnel, including internal staff and external study sites (e.g.
* Principal Investigators, Study Site Support Staff, etc.).
* Provide significant input and oversight to clinical program budgets and ensures projects/programs are completed on schedule and within budget.
* Continually assess best practices and implement continuous improvement across studies as well as provide input to global department program execution.
* Ensures appropriate resources are maintained to effectively conduct clinical programs.
* Applies advanced understanding of regulatory and international standards (FDA, CE, CFDA, etc.) under which clinical studies of medical devices are conducted

What Does A Clinical Program Manager Do At Advanced Clinical

* Plan, manage, and execute clinical programs Create and drive study level timeline Develop overall feasibility concept and enrollment plan with input from COMs Develop and manage study budget Provide input on operational aspects of the protocol Responsible for oversight of TMF with periodic audits Responsible for leading vendor selection and management including issue escalation Develop and implement Study Management plan and all associated documents (i.e. vendor oversight plan) Collaborate with CTS team to plan and coordinate IMP and non
* IMP supplies Plan, lead, and facilitate SET (internal) meetings as well as act as the CSL lead for vendor meetings Ensure monitoring plan is developed and consistently executed in collaboration with COMs.
* Develop proactive strategy and corrective action plan to address study issues in collaboration with SET and COMs Consults with COMs for strategic selection of countries and sites Ensure Clinical Operations team and external provider receive study specific training Report key study performance information, including study start-up metrics, enrollment, data collection timeliness/quality Facilitate study close out activities through completion of Clinical Study Report Provide operational input into the overall program strategy Act as the primary point of contact for internal groups outside of CRD for program/study specific information Domestic and international travel required (amount dependent upon project needs

What Does A Clinical Program Manager Do At Highmark Health

* Develop and implement the clinical programs, systems, and processes needed to ensure effective care management services for Case, Disease Management and Wellness programs for all lines of business
* Function well in a matrix environment and collaborate closely with key partners across the enterprise including Clinical Care and Wellness teams, Utilization Management, Workforce Management, Behavioral Health, Pharmacy, Medical Directors, Business Process Engineers, Project Management, Training, IT, Care Delivery Integration, Clinical Product, Analytics, Reporting, Sales, Marketing, and Finance, to design new and enhance existing programs.
* Build clinical content, processes, and leads clinical training development to achieve stated program and department outcomes based on clinical and market research, and evaluation of the population.
* Partner effectively with Clinical Services Training to relay process changes, develop training content, and implement/deliver training effectively.
* Perform audits of both telephonic interventions and documentation of same to: Ensure that program design is able to be executed effectively to achieve outcomes.
* Maintain audit readiness and support during customer audits.
* Facilitate the development of call quality tools and the performance of Inter Rater Reliability sessions across markets and teams to drive the identification and adoption of best practices in engagement, assessment and interventions.
* Use benchmarking through scientific research, networking and literature searches to identify evidence-based best practice, as well as continuously raise the expectations of performance and remain competitive with the product offerings of other health plans and care management vendors.
* Participates in initiatives to support overarching program deliverables and key outcome metrics to continuously improve member experience and quality, and reduce cost
* Facilitate the development of outcomes measurement and reporting, identification and stratification of members, and develops clinical tools for clinicians to deliver programs
* Use performance measurement to continuously improve programs.
* Apply project management and program management methodologies and tools in facilitating program initiatives
* Participate in strategic initiatives based on the business needs.
* Leverage knowledge of end to end operations to identify potential business impacts and solicit participation to meet project and business objectives.
* Maintain a working knowledge of project related Medicare regulations to ensure the organization meets compliance standards; NCQA standards to ensure the organization meets accreditation standards; and Commercial account audits to ensure a constant state of audit readiness.
* Other duties as assigned

What Does A Clinical Program Manager Do At Johns Hopkins University

* Manage regulatory compliance within the LDRC, including: assisting with generation of initial study submissions and overseeing approval process; adding new study sites; maintaining regulatory binders for all studies; preparing and submitting annual continuing reviews, amendments, adverse event reports, etc., according to IRB and other institutional requirements; preparing for and participating in monitoring visits; ensuring study team trainings are completed and current; managing IRB-related study communications; and any other IRB-related or regulatory issues that arise.
* Maintain knowledge of study protocols and reporting requirements for all studies, and follow federal, state and institutional laws and guidelines to access and maintain confidential records related to research participant health information.
* Ensure compliance with institutional policies and good clinical practices.
* Serve as an internal and external resource in a team environment and mentor junior research coordinator(s).
* Serve as a resource to and liaison between JHU and two existing satellite sites.
* Meet with the research team at JHU and satellite sites as needed, and facilitate regular communication to provide oversight and guidance in protocol implementation and adherence, recruitment methods, and to review study progress.
* Coordinate research implementation and new study site start up with the PI and research team, including managing site agreements, IRB approvals, and budget development.
* Assist with training new study coordinators and other medical and research staff at new satellite sites in understanding and implementing the protocol.
* Organize initiation and ongoing site meetings, and ensure that all personnel are properly trained in study procedures and protocol requirements.
* Create new, disseminate, and update existing standard operating procedures to ensure accuracy of data collection during participant study visits.
* Assist with orientation and oversight of less senior research staff and ensure research staff are properly trained.
* Assist PI and LDRC research team with new study development, including: reviewing and assessing new protocols for clarity, thoroughness, logistical feasibility, maintaining subject safety etc.
* If required, advise on clinical trial registration, appropriate staffing and resource needs, and coordination with research pharmacy.
* In collaboration with the Divisional Budget Analyst, assist with maintaining current subcontracts for other universities and participating centers and assist with identification and development of new subcontracts for other universities and new satellite sites as needed.
* Also assist with coordinating payment of invoices, and preparing and managing research budgets as needed.
* Oversee resolution of issues related to research participant billing, as needed.
* Ensure study PRAs are accurate and advise the PI and research staff as necessary.
* With input from LDRC leadership, create, submit, and mange Material Transfer Agreements with collaborators to the Technology Transfer Office, and ensure timely processing to facilitate research collaborations with other institutions.
* Assist the Principal Investigator and other co
* Investigators in communications with ORA for contracting, agreements, and managing relationships with internal and external collaborators.
* Serve as a back-up for conducting participant study visits, especially during peak enrollment periods, when additional coverage is required, or as needed due to Center research study portfolio expansion.
* Attend and contribute to monthly LDRC scientific and research operations team meetings at Green Spring Station and/or Bayview Medical Center.
* Travel to existing and new satellite research sites in the region as needed for meetings, site visits, etc.
* Other duties as assigned

What Does A Clinical Program Manager Do At Kaiser Permanente

* Manages the delivery and/or program planning/evaluation of timely, cost-effective and high quality services/programs for assigned site(s).
* Assures continuity of care and appropriate utilization of resources both within and outside of Behavioral Health Care.
* Assists physicians in short and long-range planning of psychotherapeutic/psychiatric social work programs/services that meet identified needs of members and purchasers.
* Manages psychotherapeutic programs for Addition Medicine and/or psychiatric patients that add value and are integrated with Behavioral Health Care service priorities and performance standards, as well as strategic organizational goals/objectives.
* Integrates and coordinates psychiatry and addiction medicine programs with other in-and out-patient departments, as well as with community resources.
* Achieves a continuum of care within Behavioral Health Care; maintains liaison with other Psychiatry and Addition Medicine departments, as well as with non
* Behavioral Health Care departments.
* Develops systems and methodologies for continuous improvement of group and/or individual treatment modalities.
* Evaluates effectiveness of programs and services.
* Reviews/evaluates group therapy designs.
* Establishes group and testing treatment protocols.
* May manage programs for specifically defined patient populations such as patients with life threatening illnesses, dual diagnoses, depression and obsessive-compulsive disorders, trauma related disorders, eating disorders, child psychopathology, and abnormal behavior and personality patterns.
* Conducts on-going program evaluation of individual and/or group modalities and, in concert with the Chief(s) of Service.
* Develops/maintains systems and processes for outcomes management/improvement and for identifying the need for revised and/or new clinical treatment programs, designs, protocols.
* Ensures that the professional practice standards for group and/or individual therapeutic modalities and psychodiagnostic testing are maintained by clinicians.
* As appropriate, evaluates the professional clinical practice of staff and may provide professional staff with regular/appropriate training, direction and consultation.
* May develop and implement policies, procedures and systems to ensure customer/ member/patient/purchaser satisfaction and member access.
* In concert with other personnel and physicians, responds to and resolves service, access and provider concerns/issues.
* Develops and maintains departmental policies and procedures to meet Behavioral Health Care and organizational operational, business and strategic goals/objectives.
* Conducts performance evaluation of professional staff.
* Hires, trains/orients, coaches, disciplines or terminates professional staff.
* In concert with the Chief, maximizes and manages physical, fiscal and human resources.
* Manages/reduces associated costs.
* Evaluates/improves utilization and productivity of staff.
* Less than 50% of working time, may provide direct psychotherapeutic services to individual patients and/or patient groups

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How To Become A Clinical Program Manager

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Clinical Program Manager jobs

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Clinical Program Manager Demographics

Gender

  • Female

    70.1%
  • Male

    27.7%
  • Unknown

    2.2%

Ethnicity

  • White

    78.9%
  • Hispanic or Latino

    9.7%
  • Asian

    8.6%
  • Unknown

    1.6%
  • Black or African American

    1.2%
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Languages Spoken

  • Spanish

    50.0%
  • French

    12.5%
  • German

    4.2%
  • Portuguese

    4.2%
  • Ukrainian

    4.2%
  • Czech

    4.2%
  • Mandarin

    4.2%
  • Russian

    4.2%
  • Polish

    4.2%
  • Arabic

    4.2%
  • Italian

    4.2%
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Clinical Program Manager

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Clinical Program Manager Education

Clinical Program Manager

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Real Clinical Program Manager Salaries

Job Title Company Location Start Date Salary
SR. Clinical Program Manager Gilead Palo Alto, Inc. Palo Alto, CA Dec 21, 2009 $157,000
SR. Clinical Program Manager Gilead Sciences, Inc. Foster City, CA Jan 30, 2010 $157,000
Senior Clinical Programming Manager Astellas Pharma Global Development, Inc. Northbrook, IL Jun 09, 2016 $130,000
Manager, Thoracic Clinical Programs Accuray Incorporated Sunnyvale, CA Aug 25, 2011 $130,000
Clinical Program Manager Gilead Sciences, Inc. Foster City, CA Aug 02, 2016 $125,440 -
$162,805
Assoc. MGR., Clinical Database and Statistical Programming Parexel International Durham, NC Aug 10, 2015 $120,074
Clinical Program Manager Cigna Cglic Philadelphia, PA Feb 04, 2013 $118,000
Manager, Programming-Clinical Allergan Sales, LLC Irvine, CA Aug 17, 2012 $117,681
Senior Clinical Program Manager Masimo Corporation Irvine, CA Dec 28, 2015 $114,192 -
$135,000
Senior Clinical Program Manager Seattle Genetics, Inc. Bothell, WA Sep 10, 2011 $110,000 -
$140,000
Clinical Safety Program Manager Bristol-Myers Squibb Company Hopewell, NJ Mar 26, 2015 $109,538
Stroke Center Clinical Program Manager Mount Sinai Medical Center New York, NY Jan 05, 2015 $105,000
Clinical Program Manager Gilead Sciences, Inc. Seattle, WA Aug 12, 2016 $103,418 -
$167,690
Clinical Safety Program Manager Bristol-Myers Squibb Company Hopewell, NJ Mar 26, 2012 $100,000
Clinical Program Manager Gilead Sciences, Inc. Foster City, CA Oct 01, 2013 $96,346 -
$120,514
Clinical Program Manager Accelerated Care Plus Corp Hillsdale, NY Aug 20, 2013 $89,341
SR. Clinical Programming Manager Astellas Pharma Global Development, Inc. Northbrook, IL May 18, 2015 $85,000 -
$133,000
Manager, Clinical Programming and Writing Pfizer Inc. Groton, CT May 02, 2011 $83,500 -
$125,300
Clinical Program Manager Accelerated Care Plus Corp Hillsdale, NY Aug 21, 2010 $83,000
Manager, Clinical Programming and Writing Pfizer Inc. New London, CT Feb 04, 2011 $82,700 -
$124,100
Clinical Program Manager Ravi Patel, Md, Inc. Bakersfield, CA Sep 16, 2016 $78,000
Clinical Research Program Manager University of Michigan Ann Arbor, MI Oct 19, 2014 $75,168
Manager, Clinical Programming Inc. Research LLC Raleigh, NC Mar 10, 2014 $70,000

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Top Skills for A Clinical Program Manager

ClinicalOversightClinicalProgramProceduresClinicalTrialAgreementsRegulatoryRequirementsMentalHealthServicesGroupTherapyClinicalSupervisionCrisisInterventionSafetyCROTreatmentPlansFDAClinicalStaffPharmacyPolicySubstanceAbuseProgramDevelopmentProjectManagementClinicalServices

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Top Clinical Program Manager Skills

  1. Clinical Oversight
  2. Clinical Program
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Provide clinical oversight for direct care staff in assigned cottages in accordance with Burlington's policies and procedures.
  • Manage and develop clinical program services conducive to residential, outpatient, transitional housing and detoxification.
  • Review and assure implantation of policies and procedures.
  • Collaborate with clinical contracts specialist to review and negotiate Clinical Trial Agreements and site specific study budgets.
  • Supported the validation of electronic systems and programs as implemented internally or through external vendors according to current regulatory requirements.

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